2014 Jeep Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING OPERATED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE WIRING HARNESS ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES AND THE WIRING HARNESS ASSEMBLY WAS REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND JERKED BEFORE MOVING FORWARD. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STOPPED MOVING AND THE "SERVICE TRANSMISSION" AND "SERVICE PARKING BRAKE" SENSOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED APPROXIMATELY EIGHT MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

NUMEROUS COMPUTER/ELECTRICAL INTERMITTENT ISSUES WITH VEHICLE. MOST RECENT EPISODE THE CARE WOULD COMPLETELY SHUT DOWN AT FREEWAY SPEEDS. NO ENGINE, NO LIGHTING, AS IF IT WAS HIT WITH AN ELECTROMAGNETIC PULSE. THIS UNFORTUNATELY LOCKS THE STEERING AS WELL. THE KEY FOB IS NON RESPONSIVE. AFTER 5-7 MINUTES (IF YOU HAPPEN TO NOT GET HIT AND DIE), THE CAR COMES BACK TO LIFE (INTERIOR LIGHTS COME BACK AND AFTER ANOTHER MINUTE WILL START). ALSO HAVE HAD "SERVICE AIR BAG INDICATOR SYSTEM", "SERVICE PARKING BRAKE", "SERVICE TRANSMISSION", "4WD SYSTEM UNAVAILABLE", CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, BATTERY LIGHT, PARKING BRAKE AMBER SERVICE LIGHT, FLASHING ODOMETER, FLASHING D IN DASH. DASH COMPLETELY GOES BLANK INTERMITTENTLY AS WELL. TRANSMISSION HAS ALSO BEEN STUCK IN NEUTRAL NUMEROUS TIME (CAN NOT TURN CAR OFF UNLESS IN PARK, CANNOT SHIFT). NUMEROUS TRIPS TO DEALER FOR WARRANTY SERVICE. THIS LAST TIME THEY FOUND A GROUND CONNECTION LOOSE IN THE DRIVER SIDE KICK PANEL. SO IF THAT GROUND COMES LOOSE OR FRAYED, THE CAR CAN JUST KILL ME?

POWER LIFT GATE WILL NOT OPERATE ALL THE TIME, SOMETIMES I HAVE TO MANUALLY LIFT UP THE LIFT GATE TO GET INTO THE INSIDE TRUNK AREA. RECALL R 27 HAS BEEN PERFORMED IN ALL 3 PARTS. CHECK THE ELECTRICAL CONNECTORS, INSTALL MODULE WATER SHIELD,AND REPLACE MODULE CONNECTORS AND INSTALL MODULE. I HAVE BEEN BACK TO SELLING DEALER FOR THIS ISSUE MANY TIMES FOR THE INOPERATIVE HATCH ISSUE CUSTOMER CAIRS HAVE BEEN OPENED ON THIS ISSUE WITH NO SUCCESS. DEALER AND CHRYSLER ADVISE ME WHEN IT HAPPENS BRING IN THE VEHICLE SO WE CAN SEE THE PROBLEM. I AM WORRIED ABOUT THE POTENTIAL ELECTRICAL FIRE POTENTIAL DUE TO THIS SYSTEM NOT OPERATING AS DESIGNED. I HAVE BEEN TO THE DEALER ABOUT THIS SINCE DEC OF 2013 1 MONTH AFTER PURCHASE DUE TO THE FACT THAT THE DEALER CAN NOT DUPLICATE THE COMPLAINT AT THEIR SHOP NOTHING IS WRITTEN UP BECAUSE NO PROBLEM FOUND. THE MOST RECENT TRIP TO THE DEALER WAS JUNE 13 2016. THIS ISSUE ALWAYS HAPPENS WHEN THE VEHICLE IS IN PARK ENGINE RUNNING OR ENGINE OFF BUTTON ON DASH WILL NOT ACTIVATE LIFT GATE EITHER KEY FOB WILL NOT ACTIVATE LIFT GATE AND WHEN I GET OUT OF THE VEHICLE TO ATTEMPT TO OPEN LIFT GATE WITH LIFT GATE BUTTON THIS WILL NOT WORK EITHER. I HAVE TO MANUALLY OPEN THE LIFT GATE BY OPENING THE HATCH AND RAISING THE LIFT GATE AS IF THE VEHICLE WAS NOT EQUIPPED WITH THE POWER LIFT GATE ACCESSORY. PLEASE HELP RESOLVE THIS LONG STANDING ISSUE, I RETIRED FROM CHRYSLER AFTER 41 YEARS OF SERVICE IN WARRANTY, CUSTOMER SERVICE AND TECH. I AM NOT MAKING UP THIS

THE CAR HESITATES WHEN I STEP ON THE GAS. WHERE I LIVE, I HAVE TO PULL OUT ON MAIN STREET WHICH IS A 3 LANE ROAD. I HAVE TO FIND A BREAK IN THE TRAFFIC AND PULL OUT QUICKLY. I HAVE ALMOST BEEN HIT A COUPE OF TIMES BECAUSE THE CAR DID NOT RESPOND WHEN I PUT MY FOOT ON THE GAS. IT WILL GO BUT VERY SLOWLY AND THEN KICK IN A FEW SECONDS LATER CAUSING THE CAR TO JOLT. THIS HAPPENS VERY INCONSISTENTLY. IT COULD HAPPEN IN THE MORNING FOR 2 WEEKS AND THEN NOT DO IT FOR ANOTHER 2 WEEKS. I HAVE BROUGHT IT IN TO THE DEALER BUT OF COURSE, IT NEVER WILL DO IT FOR THEM.

WE PURCHASED OUR 2014 JEEP CHEROKEE IN DECEMBER 2014 (NEW). WE NOTICED IMMEDIATELY THE TRANSMISSION WAS JERKING, AND WHEN COMING TO A STOP THE VEHICLE WOULD SURGE FORWARD. THE DEALERSHIP SAID THE VEHICLE HAD TO GET USE TO OUR DRIVING. WE CONTINUED TO HAVE PROBLEMS WITH THE TRANSMISSION AND TOOK THE VEHICLE TO THE DEALERSHIP. AFTER FOUR TRIPS TO THE DEALERSHIP, AND BEING TOLD THEY COULD NOT RE-CREATE THE PROBLEM THE SERVICE TECH WAS ABLE TO RE-CREATE, HOWEVER WE WERE TOLD THERE WAS NOTHING THE DEALERSHIP COULD DO, AND WE WOULD HAVE TO DRIVE THE VEHICLE UNTIL IT BROKE DOWN. IN APRIL 2016, THE TRANSMISSION WAS REPLACED. IMMEDIATELY, WE BEGIN HAVING THE SAME JERKING, LURCHING AND SURGING. NOW WE HAVE BEEN TOLD, WE NEED TO HAVE ANOTHER TRANSMISSION PUT IN THE VEHICLE. THIS VEHICLE ONLY HAS 23,500 MILES ON IT, AND THIS IS THE SECOND TRANSMISSION. I HAVE FILED A COMPLAINT WITH JEEP, AND GONE THROUGH ARBITRATION, HOWEVER JEEP DOESN'T FEEL THE NEED TO STAND BY THEIR PRODUCT. THIS IS THE ELEVENTH CHRYSLER/JEEP/DODGE PRODUCT WE HAVE PURCHASED, AND IT WILL BE THE LAST.

TRANSMISSION DOES NOT KNOW WHEN TO SHIFT. WHEN ACCELERATING FROM A DEAD STOP IT SEEMS UNDER POWERED LIKE IT IS IN TO HIGH OF A GEAR. THEN WHEN I PUSH DOWN ON THE ACCELERATOR IT LURCHES FORWARD. IF I WERE BEHIND SOMEONE THIS COULD BE DANGEROUS.

12/03/16 I WAS BACKING OUT THE DRIVE WAY AND THE E BRAKE ENGAGED ON ITS ON AND WOULD NOT GO OFF SO I WAS STUCK IN THE MIDDLE OF THE DRIVE WAY! A MESSAGE IN THE DASH SAID "SERVICE PARK BRAKE". I HAD TO HAVE IT TOWED BY CHRYSLER TO THE CLOSET DEALER. IT WAS AT THE DEALER FOR 4 DAYS AND NO ONE HAD LOOKED AT IT AND THEY WOULD NOT GIVE ME A LOANER. IT TOOK ME REPEATEDLY GOING TO THE DEALERSHIP AND MAKING PHONE CALLS TO THE SERVICE MANAGER TO GET MY CAR LOOKED AT AND TO GET A LOANER VEHICLE. THEY FINALLY DISCOVERED THERE WAS CORROSION IN THE E BRAKE MODULE AND WIRE HARNESS. THEY ORDERED THE PARTS AND FIXED IN A WEEK AND A HALF. I AM THANKFUL THAT I WAS ONLY BACKING OUT OF MY DRIVE WAY WHEN THIS OCCURRED, IF I WAS ON THE HIGHWAY I COULD HAVE BEEN SERIOUSLY INJURED.

06/05/16 I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I BEGAN TO GO ON THE RAMP FOR THE HIGHWAY AND SUDDENLY IT WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I WAS ALMOST REAR ENDED BECAUSE OF THIS ISSUE AND WAS IN THE MIDDLE OF THE RAMP NOT ABLE TO MOVE MY VEHICLE. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE STEERING WAS DIFFICULT AND WHEN I PUT THE VEHICLE IN DRIVE IT MADE A LOUD NOISE AND WOULD'T MOVE. I PUT THE CAR IN PARK AGAIN AND RESTARTED UNTIL I WAS ABLE TO GET IT OFF THE ROAD. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. IT WAS A LATE SUNDAY AFTERNOON AND THE DEALERSHIP WAS CLOSED SO I HAD TO WAIT UNTIL THE NEXT DAY TO BRING IT IN TO THE DEALERSHIP. I TOOK IT FIRST THING MONDAY MORNING (06/06/16) AND SAT THERE WAITING FOR 4 HOURS UNTIL THE SERVICE ADVISOR CAME AND TOLD ME MY JEEP NEEDED SOME UPDATES AND THE LEVER ON THE TRANSMISSION WAS LOOSE AND THEY HAD TO TIGHTEN IT WAS FIXED AND EVERYTHING WAS GOOD TO GO. DROVE THE VEHICLE STRAIGHT HOME NO ISSUES AND MY HUSBAND DROVE IT TO WORK THE FOLLOWING DAY WITH NO ISSUES REPORTED. DAY 2 AFTER REPAIRS THE SAME ISSUES CAME BACK.

05/14/16 I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I BEGAN TO GO AND SUDDENLY IT WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I WAS ALMOST REAR ENDED BECAUSE OF THIS ISSUE AND WAS IN THE MIDDLE OF THE INTERSECTION NOT ABLE TO MOVE MY VEHICLE. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. IT WAS A LATE SATURDAY AFTERNOON AND I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPEN. I WAS TOLD THEY WERE ABOUT TO CLOSE AND I COULD BRING IT IN MONDAY. I TOOK IT FIRST THING MONDAY MORNING (05/16/16) AND SAT THERE WAITING FOR 4 HOURS UNTIL THE SERVICE ADVISOR CAME AND TOLD ME MY JEEP NEEDED SOME UPDATES AND IT WAS FINE. I ASKED TO SPEAK TO THE MECHANIC AND I WASN'T ALLOWED TO AND I HAVE TO ARGUE WITH HER TO TELL ME WHAT THE UPDATES WERE. I WAS ASSURED THE ISSUE HAD BEEN FIXED WITH THE TRANSMISSION AND PARKING BRAKE WITH THE UPDATES....ONLY TO HAVE THE SAME ISSUE 2-3 WEEKS LATER.

06/08/16 I WAS ON MY WAY TO WORK WHEN 2 HOUSES DOWN MY VEHICLE SUDDENLY WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE STEERING WAS DIFFICULT AND WHEN I PUT THE VEHICLE IN DRIVE IT MADE A LOUD NOISE AND WOULD'T MOVE. I PUT THE CAR IN DRIVE AND WHEN I PRESSED THE GAS PEDAL THE VEHICLE MOVED IN REVERSE RATHER THAN FORWARD. I PUT IT IN PARK AGAIN AND RESTARTED UNTIL I WAS ABLE TO GET IT BACK INTO MY DRIVEWAY. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. AFTER GETTING IT BACK HOME I CALLED CHRYSLER TO HAVE THEM SEND A TOW TRUCK TO TAKE THE VEHICLE TO THE DEALERSHIP AS THIS IS A HUGE SAFETY HAZARD TO BE ON THE ROAD. UPON ARRIVING TO THE DEALERSHIP, I ASKED FOR A LOANER VEHICLE. AFTER AN HOUR WAIT I WAS INFORMED THAT NO LOANERS WERE AVAILABLE AND HAD TO RENT A VEHICLE FROM ENTERPRISE (PAID $50 OUT OF POCKET FOR DEPOSIT), BECAUSE THEY WANTED A TRANSMISSION SPECIALIST LOOK AT IT AND HIS SCHEDULE WAS BOOKED. BEFORE LEAVING, I WAS SHOWN 12 CODES THAT HAD POPPED UP. THE FOLLOWING DAY 06/09/16, I CALLED CHRYSLER'S CORPORATE OFFICE TO SEE WHAT OPTIONS COULD BE DONE TO MAKE THIS RIGHT AS THIS IS THE 4TH TIME TOTAL AND 3RD IN A 30 DAY WINDOW WITH TRANSMISSION IS

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE WOBBLES WHILE BEING TOWED CAUSING STEERING RESISTANCE PROBLEMS. VEHICLE UPDATED OWNERS MANUAL STATES VEHICLE SHOULD NOT BE TOWED BY MOTORHOME UNTIL TOW WIRING KIT IS INSTALLED. *SMD

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE HOOD. THE VEHICLE IMMEDIATELY ACCELERATED AND CRASHED INTO A PARKED VEHICLE, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INVESTIGATION WAS ORDERED. THE FAILURE MILEAGE WAS 13,000. UPDATED 08/31/16*LJ *CN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE TOWING THE VEHICLE WITH A MOTOR HOME AND DRIVING 50 MPH, THE VEHICLE BEGAN TO VIBRATE (DEATH WOBBLE). THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE EQUIPPED WITH A FLAT TOW WIRING KIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

TRANSMISSION FAILED TO ENGAGE ON START UP, CAR LIMPED TO DEALERSHIP, AND IS AWAITING A NEW TRANSMISSION. VEHICLE HAS LESS THAN 14500 MILES

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE, TRANSMISSION, AND SEVERAL OTHER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

12/5/15 JERKING SUV STOPS DRIVING STOPS IN MIDDLE OF INTERSECTION GRATION& 13MILE 12/7/15 RETURNED TO DEALERSHIP JAN 2016 ROSEVILLE CHRYSLER JEEP THREATENED TO HAVE VEHICLE TOWED TO SCRAP YARD AND BILL ME FOR TOWING & PAY REMAINDER OF CAR NOTE JAN 18 2016 CAR WAS DELIVERED BACK TO MY HOME AS OF JUNE 1 2016 MY VEHICLE STILL JERKS WHEN I ACCELERATE AFTER TAKING MY FOOT OFF BRAKE & PRESS GAS PEDAL - CANT AFFORD TO PAY FOR 2 VEHICLES - MY LEASE ENDS MAY 2017

CAR INTERMITTENTLY HAS EXTREMELY ROUGH SHIFTS GOING FROM 1ST TO 2ND AND 2ND TO 3RD AND WILL SOMETIMES JUST NOT GO ANYWHERE DURING THESE SHIFT POINTS FOR A SECOND OR TWO, CREATING A PROBLEM WHEN ENTERING TRAFFIC. PROBLEM SEEMS WORSE IF THE CAR IS ON AN INCLINE, EVEN A SLIGHT INCLINE. HAVE HAD SEVERAL SOFTWARE UPDATES, BUT THE PROBLEM PERSISTS.

THE JEEP CONTINUES TO STALL WITH NO WARNING IN TRAFFIC, CAUSING A SERIOUS RISK OF COLLISION. THE VEHICLE HAS ALSO EXPERIENCE UNWANTED AND AUTOMATIC ACCELERATION, ALSO CAUSING A SERIOUS RISK OF INJURY. A LEAKY BREAK LINE WAS JUST REPLACED. THE VEHICLE ONLY HAS 27,000

PLEASE READ...TRAVELING ON INTERSTATE 75 N / APPROXIMATE SPEED 65 - 75 MPH / VEHICLE "TURNED OFF, WENT DEAD" / COASTED THROUGH TWO LANES TO GET TO AN EMERGENCY SIDE SPOT! IT TRULY IS A MIRACLE THAT WE WERE NOT RAN OVER!!! CONTACTED A WRECKER SERVICE AND HAVING TO WAIT 1 1/2HRS ON THE SIDE OF A BUSY INTERSTATE, OUR VEHICLE WAS LIFTED AND TAKEN TO A DEALERSHIP / THE WRECKER DRIVER WASN'T ABLE TO GET VEHICLE STARTED OR OUT OF GEAR UNTIL HE ACCESSED HELP VIA HIS PHONE, WHICH ALLOWED HIM TO MOVE GEAR BUT STILL DIDN'T CRANK / NEXT DAY, A REP FROM THE DEALERSHIP CALLED AND SAID THE VEHICLE STARTED UP AND THE ISSUE MENTIONED ABOVE COULD NOT BE REPLICATED??? A STRANGE REPORT WAS GIVEN THAT THERE SEEM TO BE GREASE FROM AN UNKNOWN SOURCE THAT WAS SEEN UNDER THE VEHICLE AND PERHAPS THAT CAUSED THE PROBLEM??? WE PICKED THE VEHICLE UP AND MADE IT HOME (70 MI) / THIS IS EXTREMELY WORRISOME, NOT TO MENTION, OF COURSE IT COULD BE DEADLY! PLEASE HELP.

ON MAY 5, 2016, I WAS DRIVING ON A WELL TRAVELED STREET IN MY 2014 JEEP CHEROKEE LATITUDE. I HAD JUST MADE A RIGHT TURN AND WAS DRIVING AT A SLOW PACE IN ORDER TO MERGE INTO ON COMING TRAFFIC. I PRESSED ON THE GAS AND NOTHING HAPPENED. I LOOKED AT THE DASH AND REALIZED THAT THE CAR HAD SHUT DOWN. I HAD NO ENGINE POWER, NO ELECTRICAL, NOTHING. I MANAGED TO COAST TO THE RIGHT LANE, AND ATTEMPTED TO RESTART THE CAR; NOTHING HAPPENED. AFTER SITTING FOR APPROXIMATELY 10 MINUTES, THE CAR FINALLY STARTED. I IMMEDIATELY DROVE TO THE DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THE CAR WAS KEPT FOR A WEEK, AND I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE CONCERN. I PICKED THE CAR UP AND TWO WEEKS LATER THE CHECK ENGINE CAME ON AGAIN. ONCE AGAIN, I IMMEDIATELY DROVE TO THE DEALERSHIP. AFTER TWO DAYS, I WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED (CAR IS CURRENTLY IN SHOP AWAITING THIS REPAIR). PRIOR TO THIS INCIDENT, THIS CAR HAD BEEN TO THE DEALERSHIP AT LEAST TWO TIMES FOR WHAT SEEMED TO BE TRANSMISSION RELATED ISSUES; SLAMMING INTO GEAR AND LURCHING FORWARD. EACH TIME I WAS TOLD THE ISSUE COULD NOT BE DUPLICATED.

WHEN SLOWING DOWN TO ALMOST A STOP (I.E. LIGHT CHANGE FROM RED TO GREEN) AND THEN ACCELERATING THE CAR LUNGES OR JERKS FORWARD SOMETIMES WITH ENOUGH FORCE TO CAUSE THE REAR WHEELS TO SPIN. THIS OCCURS FREQUENTLY BUT NOT ALL THE TIME. THIS HAS BEEN OCCURING FOR QUITE A WHILE AND HAS BEEN TAKEN INTO THE DEALER FOR TRANSMISSION UPDATES SEVERAL TIMES

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE CONTACT SHIFTED THE VEHICLE INTO DRIVE, IT SHIFTED IN REVERSE ON ITS OWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE TO ATTEMPT TO REPLICATE THE FAILURE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.

TRANSMISSION SHIFTS HARD. SO HARD THAT IT SNAPS MY NECK! PROBLEM IS MOSTLY WITH 1-2 AND 2-3 SHIFTS. BEEN TO THE DEALER AT LEAST 3 TIMES WHERE THEY UPGRADED SOFTWARE. NOW THEY TELL ME TO LIVE WITH IT.

ON SUNDAY ON MAY 22, 2016, I DROVE MY 2014 JEEP CHEROKEE ON INTERSTATE 275 FROM THE MONTGOMERY ROAD EXIT TO THE FIVE-MILE ROAD EXIT. I WAS ALONE IN THE VEHICLE. I USED THE CRUISE CONTROL DURING THIS TRAVEL. I ORIGINALLY SET THE SPEED FOR 70 MILES PER HOUR. AT ONE POINT, I HAD TO SLOW DOWN BECAUSE A CAR PULLED INTO THE LANE IN FRONT OF ME AND THE STEP DOWN OF FEATURE OF THE SPEED CONTROL WORKED AS EXPECTED. WHEN I EXITED FROM I-275 TO FIVE-MILE, I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW MY CAR. I CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL BUT THE CAR'S SPEED WAS NOT BEING REDUCED AND I REALIZED THAT I WOULD BE CROSSING INTO THE SIGNALIZED INTERSECTION WITHOUT BEING ABLE TO STOP. SHORTLY BEFORE ENTERING THE INTERSECTION, I HONKED THE HORN OF MY CAR. MY CAR CONTINUED ACROSS ALL FOUR LANES OF FIVE-MILE ROAD AND ONTO THE ON-RAMP FROM FIVE MILE TO INTERSTATE 275. THERE IT STOPPED. I DO NOT REMEMBER PUSHING THE BUTTON ON THE STEERING WHEEL TO CANCEL THE CRUISE CONTROL . THE CAR DID NOT IMPACT OR TOUCH ANY OTHER VEHICLE OR PEDESTRIAN OR OTHER PROPERTY. IT CAME TO A STOP ON THE ONRAMP. THE CRUISE CONTROL WAS NOT THEN CAUSING THE CAR TO ACCELERATE AND THE BRAKES WORKED. I DROVE MY CAR VERY SLOWLY AND PARKED IT IN THE PARKING LOT OF THE SHOPPING CENTER AT THE INTERSECTION OF FIVE-MILE AND BEECHMONT AVENUE. FROM THERE, I HAD THE CAR TOWED FROM THE PARKING LOT TO THE DEALERSHIP WHERE I PURCHASED IT, KINGS CHRYSLER/DODGE/JEEP, INC. AT KINGS AUTO MALL. A REPORT REFERENCED BY NTSA ID N

SHIFTING IN THE LOWER THREE GEARS IS JERKY,ROUGH,INCONSISTANE AND DANGEROUS....!!!!

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK, WHILE BEING TOWED. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN MOTOR HOME WAS TOWING THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSED THE PROBLEM AS THE ELECTRIC POWER STEERING ASSIST WIRING HARNESS AND FUSE HOLDER NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.....UPDATED 07/11/16 *BF AFTER THE STEERING ASSIST WAS INSTALLED, THE COMPUTER SHOWED THE RACK AND PINION HAD BROKEN. UPDATED 07/13/16*LJ UPDATED 07/14/16.*JB *CN

THE PRIMARY SAFETY CONCERN IS THE ROUGH AND ERRATIC SHIFTING BETWEEN GEARS. THE SLUGGISH AND UNRELIABLE ACCELERATION AND THE SUDDEN DOWNSHIFTS ARE TROUBLESOME. I'VE NOW BEEN TOLD THAT I NEED A NEW TRANSMISSION AT 12,000 MILES.

FOR THE SECOND TIME IN A MONTH THE TRANSMISSION FAILED. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. IT OCCURRED DURING RUSH-HOUR TRAFFIC IN WASHINGTON, DC IN 4 LANES OF TRAFFIC - THE VEHICLE TRANSMISSION DIED. THE SAME THING HAPPENED JUST OVER A MONTH AGO; THE DEALER CLAIMED THEY DID A SOFTWARE FIX PREVIOUSLY.

I PURCHASED A BUYBACK VEHICLE WITH 2257 MILES ON IT IN NOVEMBER OF 2014. AT THE TIME, IT WAS DISCLOSED TO ME THE REASON FOR THE PREVIOUS OWNERS RETURN OF THE VEHICLE WAS A FUSE (ALTHOUGH THE PAPERWORK INDICATES A WIRING REPLACEMENT). I'VE SINCE HAD SEVERAL REPAIRS ON THIS VEHICLE INCLUDING A COMPLETE TRANSMISSION REPLACEMENT, COOLING SYSTEM, SEVERAL MODULE UPDATES, SOFTWARE UPDATES, AND WIPER MOTOR REPLACEMENT. THE ISSUES CONTINUE, AND THIS VEHICLE CANNOT SEEM TO BE FIXED. THE BOTTOM LINE IS THIS: THE VEHICLE IS COMPLETELY UNSAFE TO DRIVE. WHEN IN A STOPPED POSITION GOING FROM PARK TO DRIVE, THE CAR MAKES A LOUD BOOM, OR BANGING SOUND ALMOST LIKE SOMETHING FELL OFF OR OUT OF THE CAR. IT'S A RECOGNIZABLE SOUND THAT IS UNMISTAKABLE. IN ADDITION, WHILE DRIVING, THE VEHICLE HAS A HARD TIME ACCELERATING, AND STRAINS, MAKING ANOTHER, YET DIFFERENT LOUD NOISE. IT ALSO IS UNABLE TO SLOW DOWN PROPERLY, AS THE RPM GAUGE FLUCTUATES. THERE SEEMS TO BE SEVERAL ISSUES WITH THIS VEHICLE THAT HAS ALREADY HAD ITS TRANSMISSION REPLACED TWICE. IT IS CLEAR THAT THIS VEHICLE CANNOT BE FIXED. I HAVE SINCE HAD SEVERAL MODULE AND SOFTWARE UPDATES IN ADDITION TO THE COMPLETE TRANSMISSION BEING REPLACED, THE ISSUES STILL CONTINUE.

VEHICLE STALLING WHILE IN MOTION,(FEELS LIKE IT SHIFTS ITSELF INTO NEUTRAL) ONLY DASH NOTIFICATION IS SAYING TO TO PLACE IN PARK AND SHIFT TO DESIRED GEAR. THIS HAPPENED 3 TIMES IN 3 DAYS,ALL THREE TIME MY SAFETY WAS AT RISK AS YOU ARE UNABLE TO ACCELERATE. I HAD TO WAIT UNTIL IT COASTS TO A FULL STOP TO SHIFT TO PARK AND THEN SEVERAL TRIES TO RESTART VEHICLE, ONCE STARTED CAR STILL WILL NOT MOVE WHEN PRESSING GAS PEDAL FOR FEW MOMENTS ALTHOUGH RPMS ARE AT 5 OR 6 LIKE ITS NOT IN GEAR. IN ALL INSTANCES I WAS IN TRAFFIC AND ALMOST REAR ENDED BY OTHER VEHICLES. THERE IS NO WARNING LIGHTS OR SOUNDS THAT MAKE YOU AWARE THAT AN ISSUE IS HAPPENING SO YOU CAN PULL TO SAFETY.JEEP IS IN DEALERSHIP NOW BUT AM AFRAID THEY WILL TELL ME THEY CANNOT DUPLICATE THE PROBLEM, REFLASH THE MODULE AND SEND ME ON THE WAY. I HAVE RESEARCHED THE PROBLEM AND THIS IS A COMMON PROBLEM AND COMMON REPAIR SCENARIO AT DEALERSHIP BUT DOES NOT FIX ISSUE. I AM AFRAID I WILL BE REAR ENDED BY A FAST MOVING VEHICLE AS THIS HAS HAPPENED 2 TIMES ON THE HIGHWAY AND ONCE IN MIDDLE OF INTERSECTION. IT IS VERY SCARY WHEN THIS HAPPENS AS I HAVE HAD MY GRANDCHILDREN IN THE VEHICLE 2 TIMES WHEN IT OCCURRED. I AM VERY UNHAPPY WITH THIS CAR AS IT IS MY FIRST PURCHASE NOT LEASE IN 10 YEARS. I DON'T KNOW WHAT I AM GOING TO DO, STILL WAITING TO HEAR FROM DEALERSHIP WHICH IS ANOTHER ISSUE AS I TOOK IN YESTERDAY AT 7AM AND IT IS NOW THE 2ND DAY AT 9 AM AND NOBODY HAS CALLED. I MISSED A DAY OF WORK YESTERDAY AND HAVE TO GO OUT OF

WHILE FLAT TOWING THE JEEP BEHIND OUR TIFFIN MOTOR HOME WE EXPERIENCED SEVERE SIDE TO SIDE ROCKING IN THE RV. HAD TO COME TO A COMPLETE STOP ON INTERSTATE. WE JUST RECEIVED A NOTICE OF AN ADDENDUM TO OWNERS MANUAL CONCERNING A WIRING KIT TO BE INSTALLED. WE CONSIDER THIS A REAL SAFETY ISSUE BUT JEEP DOES NOT. PLEASE ADVISE AS WE THOUGHT THE PROBLEM WAS THE MOTOR HOME BUT IT APPEARS TO BE THE JEEP CHEROKEE.

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S FRAME FRACTURED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRAME WAS REPAIRED; HOWEVER, THE VEHICLE ABNORMALLY WOBBLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

WAS SENT CHRYSLER CSN S13 SAFETY RECALL DUE TO FLAT-TOW ISSUE BEHIND MOTOR HOME. VEHICLE BEGINS TO SWAY L TO R VIOLENTLY IF IT IS MOVED ONTO SHOULDER OR CHANGE IS SURFACE. CHRYSLER TO ADD WIRE HARNESS WHICH KEEPS BATTERY ON DURING TOW TO RE-CENTER STEERING WHEEL. BATTERY IS DEAD IN 3-HOURS IF THIS FIX IS ADDED. VEHICLE WAS SOLD TO US AS TOWABLE PLATFORM AND NOT DISCLOSED OF THESE ISSUES. THIS ISSUE OCCURRED WHILE LEAVING OUR HOME DEVELOPMENT AND TURNING RIGHT LAST OCTOBER 2015. THE VEHICLE CORRECTED ITSELF WHEN STOPPING AND CONTINUING. AFTER READING SEVERAL COMPLAINTS IN FMCA, I'VE DECIDED TO TAKE TO DEALER AND WRITE FORMAL SAFETY COMPLAINT. THIS IS SECOND SAFETY COMPLAINT BEHIND TRANSMISSION ISSUE WHICH WAS CREATED SOME MONTHS AGO. THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE. THIS ISSUE CAN DAMAGE THE VEHICLE AS WELL AS OUR MOTORHOME. SOLUTION FO WIRE HARNESS IS NOT ACCEPTABLE FOR US DUE TO BATTERY FAILURE AND SHOULD NOT BE TO ANY OTHER CUSTOMER PURCHASING THIS VEHICLE (AS ADVERTISED) AS TOW VEHICLE.

THE CAR STALLS WHEN GIVING IT GAS LEAVING ME AND MY FAMILY VULNERABLE IN INTERSECTIONS AS WELL AS SHIFTING VERY ROUGHLY.

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

AFTER ONLY 21000 MILES AND REGULAR MAINTENANCE AT THE DEALERSHIP, MY CHECK ENGINE LIGHT CAME ON. THE DEALER WOULD NOT BOOK ME A SERVICE APPOINTMENT ANY SOONER THAN ONE WEEK OUT. TWO DAYS AFTER THE CHECK ENGINE LIGHT ILLUMINATED, AS I WAS DRIVING ON A CITY STREET TO WORK, A "SERVICE TRANSMISSION" WARNING APPEARED AND THE VEHICLE IMMEDIATELY BECAME UNRESPONSIVE. EVEN SWITCHING TO TIPTRONIC AND NO MATTER HOW MUCH THE GAS PEDAL WAS DEPRESSED, I WAS NOT ABLE TO ACCELERATE NOR HAVE THE ENGINE RPM MOVE BEYOND 1000 RPM. I WAS LUCKY THAT I CHOSE NOT TO TAKE THE HIGHWAY TO WORK OR I WOULD HAVE BEEN REAR-ENDED WITH THE CAR SLOWING DOWN SO MUCH.

ELECTRIC POWER STEERING FAILED SUDDENLY. A COMPLETE LOSS OF POWER STEERING AND STEERING WARNING LIGHT ON THE DASH OCCURRED SIMULTANEOUSLY WHILE DRIVING ON THE HIGHWAY. AFTER STOPPING THE VEHICLE, TURNING OFF THE ENGINE, OPENING THE DOOR TO POWER OFF THE ELECTRONICS, AND RESTARTING THE VEHICLE, THE POWER STEERING SEEMED TO WORK PROPERLY AND THE STEERING WARNING LIGHT ON THE DASH WAS GONE. THE SAME ISSUE OCCURRED TWO ADDITIONAL TIMES WHILE ON A ROAD TRIP AWAY FROM HOME WITH MY FAMILY AT BOTH LOW SPEED AND HIGH SPEED. IT OCCURRED ONCE MORE WHILE MAKING A LEFT TURN OUT OF A PARKING LOT, WHICH CAUSED ME TO NARROWLY MISS HITTING A POLICE OFFICER WHO WAS DIRECTING TRAFFIC, BEFORE I WAS ABLE TO DROP THE VEHICLE OFF AT A DEALERSHIP. AT LOW SPEEDS, IT WAS VERY DIFFICULT TO STEER THE VEHICLE AND IMPOSSIBLE TO TURN AT A LOW ENOUGH RADIUS TO PARK OR MAKE A RIGHT TURN INTO OR OUT OF TRAFFIC. I CONSIDER MYSELF TO BE A VERY STRONG PERSON AND I WAS REQUIRED TO USE A TREMENDOUS AMOUNT OF FORCE USING BOTH HANDS TO CONTROL THE VEHICLE WHILE THE POWER STEERING WAS OUT. IT FELT LIKE I WAS GOING TO BREAK THE STEERING WHEEL OR BEND THE STEERING COLUMN JUST TRYING TO MAKE A RIGHT HAND TURN OUT OF TRAFFIC ON A CITY STREET. I HAVE HAD EXPERIENCE DRIVING WITHOUT HYDRAULIC POWER STEERING IN OLDER VEHICLES, AND I KNOW THAT I WAS REQUIRED TO USE TWO TO THREE TIMES MORE FORCE IN THIS INSTANCE. THE DEALERSHIP TOLD ME THE ELECTRIC POWER STEERING RACK WAS THE CAUSE OF THE VEHICLE'S ISSUE. THIS FAILURE, WHICH O

RECEIVED TWO RECALLS, HAVE BEEN GOING TO DEALER FOR OVER 8 MONTHS TO GET THEM DONE, CONTACTED JEEP MANUFACTURER, STILL NO PARTS RECEIVED. DEALER SAYS THEY HAVE NOT RECEIVED PARTS AND TO KEEP CHECKING IN, WHICH I'VE PERSISTENTLY BEEN DOING FOR EIGHT MONTHS TO THE POINT OF FRUSTRATION. IT HAS BEEN ALMOST A YEAR SINCE THE LAST TWO RECALLS WERE STATED.IN THE MEANTIME MY DEFECTIVE PARTS CONTINUE TO MALFUNCTION IF USED. AN EFFICIENT AND TIMELY MANNER TO GET THE RECALLS DONE HAS NOT BEEN CONDUCTED BY JEEP AND BY FCA US LLC.

THERE IS A VIBRATING SOUND COMING FROM THE CENTER OF THE STEERING WHEEL. YOU CAN FEEL IT WHEN TOUCHING THE CENTER OF THE STEERING WHEEL. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS HAVE TAKEN IT IN 4 TIMES TO BE REPAIRED IT STILL IS DOING THE SAME THING. THE TRANSMISSION STOPPED AND WOULD NOT GO AFTER TURNING THE ENGINE OFF AND RESTARTING IT IT WOULD GO BUT LIGHTS STILL ON. HAD IT TOWED TO DEALER.

TAKATA RECALL WHILE IN MOTION THE JEEP MAKES A STRONG JERK WHEN ACCELERATING FROM 1ST TO 2ND GEAR. IT IS VERY ROUGH TO DRIVE.

CONTINUOUSLY HAVING ISSUES WITH THE VEHICLE, RELATED TO ACCELERATION WHILE DRIVING IN TRAFFIC, CAR SHUTTING OFF IN TRAFFIC, NOT STARTING BACK UP RIGHT AWAY, GEARS SHIFTING ROUGHLY WHILE - IS AN AUTOMATIC 9 SPEED 4 CYLINDER VEHICLE. I HAVE BEEN OFFERED A 5% DISCOUNT ON A JEEP TRADE IN BY THE JEEP RESOLUTION DEPARTMENT, BUT AT THIS POINT, NOT SURE IF ITS WORTH BUYING ANOTHER JEEP. I AM AFRAID OF THIS HAPPENING AGAIN. UNFORTUNATELY, THE MECHANICS, CANT FIND WHAT WRONG WITH THE VEHICLE, AND THEY ALSO TEST DROVE THE CAR, DRIVING AROUND THE DEALERSHIP, ON SIDE STREETS, BUT NOT IN TRAFFIC, OR STOP AND GO TRAFFIC. I AM FRUSTRATED AT THIS POINT, JEPP KNOWS THESE ARE ISSUES WITH MANY OF THERE ENGINES, AND FAIL TO TRULY HEAR THE CUSTOMERS COMPLAINTS, TO THE POINT OF TAKING THESE COMPLAINTS MORE SERIOUSLY. THE RESOLUTION OFFERED ARE NOT GOOD ENOUGH TO FIX THE ISSUE, AS I FEEL I WOULD TRADE THIS VEHICLE IN AND THEY WILL TURN AROUND AND SELL IT AGAIN.... NOT SAFE AT ALL. ! I NEED HELP, AS I DON'T KNOW WHAT TO DO NEXT, TAKE THE OFFER OR JUST TRADE IN WITH A DIFFERENT DEALER AND CAR TYPE/MODEL NOTHING CHRYSLER/JEEP RELATED UUUGGGHHHH!

CAR LOST POWER IN MOTION ON A HIGHWAY. THE CAR DID NOT RESPOND TO STEPPING ON THE GAS. HAD TO STOP THE CAR IN THE SHOULDER OF A RAMP AND WAIT FOR TOW TRUCK. WHEN CHANGING FROM PARK TO DRIVE GEARS, THE CAR MADE A CLICKING NOISE, BUT DID NOT RESPOND. THIS IS ACTUALLY THE SECOND TIME IT HAPPENS - FIRST TIME THE OFFICIAL JEEP SERVICE SAID THEY COULD NOT FIND THE ISSUE AND FELT CONFIDENT IN RELEASING THE CAR.

THE TRANSMISSION IN MY 2014 JEEP CHEROKEE WILL SLIP INTO NEUTRAL AT SLOW SPEEDS, WILL NOT DOWNSHIFT WHEN PASSING A VEHICLE BUT INSTEAD BOGS DOWN AND LOSES ACCELERATION, MANY TIMES IT WILL START IN THE WRONG GEAR NOT DOWNSHIFTING ALL THE WAY TO FIRST WHEN SLOWING TO NEAR STOP AND ACCELERATING UP AGAIN. TRANSMISSION IS JERKY BETWEEN SHIFTS ON HIGHWAY AS WELL AS ACCELERATING FROM A STOPPED POSITION. WHEN SHIFTING GEARS THE AUTOMATIC TRANSMISSION JUST KIND OF DRAGS FROM ONE GEAR THE THE NEXT IN A LONG DRAWN FASHION INSTEAD OF SHIFTING CRISPLY LIKE IT SHOULD. I HAVE HAD A COUPLE CLOSE CALLS AT INTERSECTIONS WITH THE CAR SLIPPING OUT OF GEAR AS I AM ENTERING TRAFFIC. ALSO HAD A NEAR MISS YESTERDAY CHANGING LANES TO PASS A SEMI TRUCK WHEN MY CHEROKEE JUST BOGGED DOWN IN FRONT OF IT INSTEAD OF HAVING A SMOOTH ACCELERATION TO PASS HIM. AT THE LAST INSTANT THE CAR FINALLY GRABBED THE GEAR IT WAS HUNTING FOR AND I WAS ABLE TO CLEAR THE NEAR MISS. I HAVE BEEN TO JEEP SERVICE WHERE THEY HAVE ADMITTED TO KNOWING OF ALL THESE ISSUES AND ARE AT A LOSS TO FIND A FIX. THEY HAVE USED FLASH UPDATES THREE TIMES WITHOUT SUCCESS. AFTER MY LAST VISIT FOR THE LATEST UPDATE WHICH THEY PRACTICALLY GUARANTEED WOULD FIX MY ISSUE...I WAS CONTACTED BY SERVICE AND TOLD MY SOFTWARE WAS NOT COMPATIBLE WITH THEIR UPDATE AND THAT THEY NOW WANT TO PUT IN A NEW TRANSMISSION. I HAVE BEEN INVOLVED WITH CHRYSLER DIAMOND SERVICE FOR MONTHS ASKING THEM TO REPLACE THE CAR OR ARRANGE TO GIVE ME A FAIR TRADE ON THE CAR T

TRANSMISSION SHIFTS POORLY. WHEN STARTING MAY NOT START MOVING WHEN GAS PEDAL PUSHED. MAKES YOU VERY NERVOUS ON STARTING AT A STOP TO MERGE INTO TRAFFIC AS IT DOES NOT MOVE AT FIRST. SOMETIMES AFTER A STOP IT HAS NOT SHIFTED DOWN TO FIRST SO WHEN YOU START THE TRANSMISSION SHIFTS HARD INTO FIRST AND SPINS WHEELS. SHIFTS HARD BETWEEN SECOND AND THIRD AND SECOND AND FIRST.

WHILE DRIVING THE CAR WILL SHIFT INTO NEUTRAL, SHIFTS EXTREMELY HARD BETWEEN 3RD AND 4TH GEARS, WHEN COASTING DOWN A HILL IF YOU APPLY THE BRAKES THE RIM REV UP TO 4,000-5,000 AND WILL NOT STOP UNLESS YOU PRESS ON THE GAS OR SHIFT INTO NEUTRAL.

TRANSMISSION DISENGAGES WHILE DRIVING. DISPLAY ON DASHBOARD SAY PUT CAR IN "P" AND RESTART VEHICLE. AFTER DOING WHAT THE DISPLAY STATES, IT GOES INTO DRIVE FORCEFULLY AND MAKES A LOAD BANG. THE ENGINE LIGHT COMES ON ALONG THE TRACTION CONTROL LIGHT. AFTER LETTING THE VEHICLE SIT OVER NIGHT AND DOESN'T OCCUR AGAIN FOR ABOUT ANOTHER 10-15 K MILES LATER. THIS ISSUE CREATED AN UNSAFE CONDITION. ALL THE TIMES THIS OCCURRED I ALMOST WAS REAR ENDED, COULDN'T MAKE TURN TO A SAFE PULL OFF AREA AND HAPPENED ON A ON-RAMP ENTERING A HIGHWAY.

WHEN ATTEMPTING TO ACCELERATE QUICKLY WHILE STATIONARY OR IN MOTION, THERE IS A DELAY BETWEEN HITTING THE ACCELERATOR AND THE VEHICLE RESPONDING. UPON VEHICULAR RESPONSE THE ENGINE WILL REV EXTREEMLY HIGH, THEN RESUME REGULAR OPERATION. THIS HAS OCCURED ON EVERY ROAD IN EVERY CONDITION. THE AFORMENTIONED PROBLEM HAS PUT MY VEHICLE AT HIGH RISK OF COLLISION ON 3 DIFFERENT OCCASIONS. AN EXAMPLE OF THIS INCLUDES PULLING OUT OF A PARKINGLOT ONTO A BUSY HIGHWAY. WHEN THERE IS ENOUGH SPACE TO PULL OUT AND ACCELERATE QUICKLY, THE VEHICLE CRAWLS OUT OF THE LOT, A SECOND GOES BY,THEN THE VEHICLE REVS UP INTO THE 5500-6000RPM. PASSING A VEHICLE ON A ONE LANE HIGHWAY ALSO PRESENTS PROBLEMS. PULLING OUT INTO THE ONCOMING LANE, DEPRESSING THE PEDAL, AND NOT ACCELERATING RIGHT AWAY PUTS THE OPERATOR AT RISK FOR A HEAD ON COLLISION. DEALERSHIPS HAVE TOLD ME THERE IS NO FAULT AND IT OPERATES NORMALLY WHEN RUNNING THE COMPUTER DIAGNOSTICS. THERE IS A LEGITIMATE PROBLEM, AND I HOPE IT CAN BE RECTIFIED IN THE NEAR FUTURE. THE DATE ENTERED IN THE "WHEN DID THIS HAPPEN" SECTION IS THE ROUGH DATE THIS STARTED HAPPENING IN MY VEHICLE.

I KEEP HAVING HARD SHIFTS THAT JOLTS MY CAR FORWARD WHILE BRAKING AND ACCELERATING. WHEN IT DOES THIS IT MAKE A LOUD NOISE AND PUSHES THE CAR FORWARD A LITTLE. I HAVE BEEN HAVING THIS PROBLEM FOR OVER A YEAR EVEN AFTER I HAVE TAKEN IT TO THE DEALER FOR RECALLS ON THE TRANSMISSION.