2014 Jeep Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH TURNING THE VEHICLE TO THE LEFT, THE VEHICLE FAILED TO TURN WITH THE ROAD. THE VEHICLE WENT OFF THE ROAD AND FLIPPED SEVERAL TIMES ON ALL SIDES. THE PASSENGER LUNGED FORWARD AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS DESROYED AND TOWED. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER RECEIVED FACIAL, NECK, BACK, AND HEAD INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY STATED THAT THE BODY CONTROL MODULE FAILED AND CAUSED THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE HAVE BEEN SEVERAL RECALLS ON MY VEHICLE SINCE PURCHASING IT ALMOST 2 YEARS AGO. I'VE HAD TO BE INCONVENIENTLY PLACED IN A RENTAL A COUPLE TIMES AND PAY A DEPOSIT OUT OF POCKET FOR SOMETHING THAT WASN'T EVEN MY FAULT. I CONTACTED THE DEALER DAYS AFTER PURCHASING IT TO EXPRESS MY DISSATISFACTION, THEY WERE VERY UNHELPFUL. ONE MONTH AFTER PURCHASING IT IS WHEN I STARTED NEEDING TO GET THE VEHICLE SERVICED SEVERAL TIMES. THIS LATEST RECALL, I HAVE REACHED OUT TO THE DEALER AND THE "EARLIEST" APPOINTMENT ISN'T UNTIL NOVEMBER. I CALLED NHTSA CUSTOMER SERVICE TODAY TO SEE IF THEY COULD "SPEED UP THE PROCESS" BUT THEY TOO WERE VERY UNHELPFUL. THE PERSON I SPOKE WITH EXPRESSED THAT THE PARTS NEEDED TO FIX THIS RECALL WERE ALL SOLD OUT AND SHE WASN'T SURE WHEN THE PARTS WOULD BE COMING IN. NOW, I AM STUCK IN AN UNSAFE, FAULTY VEHICLE UNTIL IT CAN GET SERVICED TO THIS RECALL. IN THE SAFETY RECALL NOTICE IT STATES IN BOLD, "THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING." DRIVING THIS VEHICLE IN THE CONDITION THAT IT'S IN AND THE POTENTIAL SAFETY HAZARD IS LIFE THREATENING. WHAT EXACTLY AM I SUPPOSED TO DO NOW? I USE THIS VEHICLE EVERYDAY AND I AM NOT THE ONLY PASSENGER IN IT. I'VE CONTACTED NHTSA BEFORE AND SUBMITTED DOCUMENTATION OF ALL THE SERVICES THE VEHICLE HAS HAD, AND NOTHING WAS RESOLVED ON MY BEHALF. I'M SURPRISED LEGAL ACTION HASN'T BEEN PRESENTED TO THE MANUFACTURER FOR THESE RECALLS AND POOR QUALITY VEHICLES.

SEPTEMBER 12 2016 460 COUNTY ROUTE 7 PINE PLAINS NY 12567 [XXX]- HOME [XXX]- CELL [XXX](HUSBAND'S CELL) RE: S55/NHTSA 16V-529 VIN: LAST 8- [XXX] I RECEIVED IN THE MAIL A RECALL ON MY JEEP CHEROKEE FOR TRANSAXLE WIRE HARNESS. I CALLED VILLAGE DODGE, DUCHESS DODGE AND THEY HAVE NOT RECEIVED THE PARTS TO FIX THE RECALL. IT IS VERY DISTURBING TO THINK I MIGHT CRASH OUT TO LOSS OF MOTIVE POWER. WHY DO THE DEALERSHIPS NOT HAVE PARTS YET? AFTER SPEAKING WITH YOUR FCA RECALL ASSISTANCE CENTER 1 800 853 1404 [XXX] WOULD ONLY GIVE ME HER NAME WOULD NOT TELL ME AN OPERATOR NUMBER WHAT STATE SHE WAS IN OR ANY INFORMATION THAT I CONTACTED THE CENTER. I ASKED FOR A SUPERVISOR AND PLACED ON HOLD. I AM REQUESTING A LOANING CAR. FINALLY [XXX] CAME BACK ON THE PHONE WHEN I ASKED AGAIN FOR WHAT STATE SHE WAS IN [XXX] STATED FARMINGTON HILLS MICHIGAN. [XXX] TOLD ME THAT I HAVE 24 TO 48 HOURS FOR A CALL BACK FROM THE SUPERVISOR. LOANER CAR WILL ALSO TAKE 24 TO 48 HOUR FOR SOMEONE CALL ME BACK AND I AM BEING PLACED ON SPECIAL TRACKING LIST. THIS IS UNACCEPTABLE TO BE EXPECTED TO DRIVE A VEHICLE THAT COULD CRASH AND POSSIBLY KILL ME OR SOME INNOCENT DRIVERS. I EXPECT SOMETHING WOULD BE DONE IMMEDIATELY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE DTC WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

TAKADA RECALL TRANSMISSION SHIFTS HARD IN 1 -3 GEARS, HESITATES ON ACCELERATION, STAYS IN LOW GEAR ON STEEP INCLINE, DROPS INTO NEUTRAL UNCONTROLLED AND LUNGES CAR FORWARD WHEN SHIFTING THROUGH FIRST THREE GEARS.

CAR WAS PARKED AND UPON STARTUP PRODUCED A LOUD BANG. CAR REVERSED AFTER A JERK AND A COMPLETE LOSS OF POWER. TURNED CAR OFF AND TURNED IT BACK ON. FELT LIKE IT RODE IN NEUTRAL WITHOUT THE ABILITY TO ACCELERATE. ALMOST CAUSED AN ACCIDENT. I HAD MY CHILD IN THE BACK SEAT. EVERY LIGHT ON THE DASHBOARD LIT UP-FAILED TRANSMISSION ECT... I HAVE PHOTO DOCUMENTATION.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,963.

DRIVING DOWN THE HIGHWAY MY EMERGENCY TRANSMISSION SERVICE AND BRAKE SERVICE LIGHTS CAME ON. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD BECAUSE I COULD NO LONGER ACCELERATE. I SHIFTED THE VEHICLE INTO PARK AND RESTARTED IT, THIS TEMPORARILY SOLVED THE ISSUE. I WAS ABLE TO CONTINUE FOR 2 MILES BEFORE THE VEHICLE SUFFERED FROM THE SAME PROBLEM AGAIN. I HAD TO GET THE VEHICLE TOWED AND TRANSMISSION REPAIRED. MY JEEP HAS LESS THEN 30,000 MILES.

WHILE DRIVING ON THE INTERSTATE, THE LIGHTS FOR ELECTRIC STABILITY CONTROL, ENGINE AND PARK BRAKE CAME ON. THE "SERVICE TRANSMISSION" NOTICE AND "SERVICE PARK BRAKE" APPEARED. THEN THE VEHICLE WOULD NOT ACCELERATE AND WOULD GET TO 4 RPM WHILE GOING AT 50 MPH. BAD JUMPING, LURCHING, BANGING WHEN SHIFTING GEARS OR ACCELERATING FROM A STOP.

MY CAR STALLS RANDOMLY (APPROXIMATELY EVERY 1000 MILES) WHILE I'M DRIVING (IN MOTION). THERE IS NO WARNING. THIS LAST TIME THE CAR STOPPED WHEN I WAS TRAVELING 70 MILES PER HOUR ON HWY 5 - JUST DIED RIGHT IN THE LANE!! IT HAS ALSO STALLED AT BUSY INTERSECTIONS, ON ONRAMPS, HUGE HILLS ETC. I FINALLY - AFTER 10 VISITS TO THE JEEP REPAIR SHOP - UNDERSTAND FROM THE DEALERSHIP THAT THE CAR NEEDS A NEW ENGINE TO FIX THE PROBLEM. BUT THEY SAY THIS IS ACCEPTABLE UNDER JEEP GUIDELINES AND WON'T PAY FOR THE NEW ENGINE... I'VE PUT OVER 20 QUARTS OF EXPENSIVE SYNTHETIC OIL IN MY CAR OVER THE PAST YEAR AND NEVER KNOW IF THE CAR WILL BE SAFE TO DRIVE. THIS IS THE WORST CAR I'VE EVER HAD AND I'M DISGUSTED WITH JEEP. BY THE WAY - I JUST FOUND OUT IT NEEDS A FIFTH RECALL - PART STILL IN DEVELOPMENT (AS ALWAYS). WHEN I ASKED THE WOMAN WHO TOLD ME OF THIS NEW DEVELOPMENT, SHE COULDN'T EXPLAIN WHAT THE RISK IS WHILE WE WAIT FOR THE NEW PART. IN 2 1/2 YEARS OF OWNING THIS PIECE OF CRAP CAR, I'VE HAD FIVE RECALLS AND OVER A DOZEN STALLS... I'M SO ANGRY AND BUMMED.

THE CAR WILL RANDOMLY THROW CODE AND BEGIN FLASHING TRANSMISSION PROBLEMS. IT HAPPENED TO ME WHILE DRIVING ON A CITY STREET IN ALL 3 CASES. LUCKILY I WAS NOT YET ON THE HIGHWAY. THIS SEEMS TO BE RELATED TO THE RECALL THAT HAS NO SOLUTION. THIS IS NOT ACCEPTABLE. THE CAR BECOMES UNDRIVEABLE WHILE IN MOTION. I COMMUTE 85 MILES PER DAY ON A HIGHWAY WITH A 15 MO OLD BABY. THIS IS NOT SAFE. THERE IS NO SOLUTION. I WANT A WAY OUT OF THE CAR BEFORE SEEKING LITIGATION. THIS IS THE 3RD TIME THIS HAS HAPPENED IN 6 WEEKS.

A YEAR AGO I PURCHASED A 2014 JEEP CHEROKEE. SHORTLY AFTER I HAD A SCARE WHEN DRIVING MY CAR AND ALL OF THE SUDDEN IT JERKED ME FORWARD AS IT JUMPED INTO THE NEXT GEAR. IT FELT LIKE THE VEHICLE GOT STUCK AS THE RPM'S WOULD REV UP BUT I WENT NO WHERE THEN ALL OF THE SUDDEN THE CAR JUMPS FORWARD.THERE IS CLEARLY A ISSUE WITH THE TRANSMISSION ALMOST GETTING STUCK THEN JERKING YOU INTO THE NEXT GEAR. I NOTIFIED THE DEALERSHIP AND THEY STATED THEY WERE AWARE OF THIS PROBLEM BUT THERE IS NO FIX. I ALSO WENT HOME AND LOOKED UP THIS TRANSMISSION ISSUE AND WAS FLOORED BY THE AMOUNT OF COMPLAINTS REGARDING THIS SAME THING! THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE AND MORE FREQUENT WHEN DRIVING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY CHILD IN THE BACK SEAT. I DO NOT FEEL I SHOULD BE FINANCING A KNOWN FAULTY VEHICLE. THEY SHOULD OFFER A COMPLETE BUY BACK TO ALLOW ME TO PURCHASE A SAFE AND RELIABLE VEHICLE TO DRIVE. THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN TO SOMEONE SOON. PLEASE HELP!

SOMETIMES THE CAR WILL NOT GO WHEN THE GAS PEDDLE IS PUSHED, OTHER TIMES IT WILL SQUEL THE FRONT WHEELS WHEN PRESSING THE GAS PEDDLE AND SOMETIMES IT LURCHES WHEN PRESSING THE GAS PEDDLE. WE'VE TAKEN IT TO THE JEPP DEALER AND THEY HAVE DONE THE TRANSMISSION UPDATES. WE TALKED TO JIM SMOLICH JEEP DEALER AND THEY TOLD US THEY ARE WAITING FOR A RECALL BECASUE THEY CAN'T DO ANYTHING TO RESOLVE THE PROBLEM.

THE TRANSMISSION ON OUR JEEP HAS BEEN IN 4 TIMES FOR THIS REPAIR AND THEY ADMIT IT IS A PROBLEM WITH THE SOFTWARE. THE PROBLEM IS A HESITATION BETWEEN GEARS. IT HAPPENS WHEN YOU PULLOUT TO PASS AND IT TAKES 3 TO 4 SECONDS FOR THE TRANSMISSION TO RESPOND TO THE GAS INPUT AND THEN IT TAKES OFF BUT IT IS TO LATE AND YOU HAVE TO BRAKE AND GET BACK IN LINE. IT ALSO HAPPENS IN SNOW OR ICY CONDITIONS WHEN YOU ADD GAS IT DOESN'T RESPOND AND FEELS LIKE IT IS IN NEUTRAL AND THEN KICKS IN AND YOU LOSE TRACTION. THIS HAPPENS WHEN ENTERING A DRIVEWAY UPHILL ALSO. I'VE NEVER EXPERIENCED THIS RESPONSE FROM A VEHICLE BEFORE AND FEEL IT IS A SAFETY ISSUE.

I HAVE HAD NUMEROUS INCIDENTS WHERE THE TRANSMISSION SHIFTS UNRELIABLY AND DANGEROUSLY. OF MOST CONCERNS, I HAVE HAD IT REPEATEDLY BOTH SHIFT TO NEUTRAL, OR SHIFT TO A MUCH HIGHER GEAR WHEN TRYING TO MERGE WITH TRAFFIC FROM A STOP. IT IS SCARY TO MERGE WITH TRAFFIC ONLY TO HAVE THE CAR LOSE POWER DRAMATICALLY. SOMETIMES WHEN PRESSING THE GAS PEDAL, THE CAR JUST COASTS FOR A SECOND OR SO. APPARENTLY ONE OF THE FIXES WAS TO KEEP THE TRANSMISSION FROM SHIFTING TO 2ND OR FIRST WHEN SLOWING - YOU HAVE TO STOP COMPLETELY. AT 3 MPH, THERE IS NO ACCELERATION AVAILABLE IN 3RD GEAR. WHILE THERE HAVE BEEN A COUPLE OF SOFTWARE UPDATES, THEY HAVE ACTUALLY MADE THESE PROBLEM WORSE. I AM THE ONLY DRIVER, SO IT IS NOT AN ISSUE WITH ADAPTIVE SOFTWARE BEING CONFUSED BY MULTIPLE DRIVERS. THE DEALER PROVIDES NOTHING BUT DOUBLETALK AND APPARENTLY IS NOT BEING SUPPORTED BY FCA.

EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MANAGER JD WEATHERFIELD, WHO NO LONGER WORKS FOR CORWIN DODGE (PROBABLY NEEDS TO BE LOOKED INTO). THE TRANSMISSION PROBLEM HAS BEEN DIAGNOSED SEVERAL TIMES AND UPDATES WERE SUPOSEDLY GIVEN??? LAST WEEK CHRYSLER LLC GAVE ME AN AUTHORIZATION NUMBER FOR A RENTAL THROUGH ENTERPRISE. THIS MEANS CHRYSLER WAS PAYING FOR THE RENTAL TILL MY JEEP WAS FIXED. WRONG! I LOOK AT MY BANK ACCOUNT AND THERE WAS $150 PULLED OFF OF MY DEBIT CARD! I WAS NEVER NOTIFIED THAT MY JEEP WAS DONE. I DEFINITELY WAS NOT NOTIFIED THAT I WAS PAYING FOR THE RENTAL. WHILE MY CARE IS IN THE SHOP, I NEED SOMETHING TO DRIVE. THIS IS WHY CHRYSLER LLC GAVE ENTERPRISE AN AUTHORIZATION #! I REQUEST THAT CHRYSLER TAKE BACK THE JEEP AND PAYOFF THE LOAN. ANOTHER OPTION I WAS GIVEN BY CHRYSLER WAS TO BE GIVEN A NEW JEEP LATITUDE WITH SAME MSRP AND TRANSFER MY LOAN TO THAT VEHICLE. I AM NOT ABLE TO TRADE IN CAUSE THEY OFFERED ME $12,000 AND I OWE $22,000 ON IT... I REALLY NEED A SUPERVISOR OR SOMEONE WHO UNDERSTANDS WHAT IS GOING ON WITH MY JEEP. I NEED THEM TO UNDERSTAND THAT IT IS NOT "OPERATING AS DESIGNED" ! WHEN I BOUGHT THE VEHICLE WITH 10 MILE ON IT, UP UNTIL 6,000 MILES, NEVER DID IT JUMP LIKE THAT. THEN FROM 6,000 MILES TILL 48,000 MILES AND OVER 10 SERVICES FOR THE TRANSMISSION, NOTHING BUT ISSUES. EVEN THE RENTAL I DRIVE, WHICH IS A 2016 JEEP CHEROKEE LATITUDE, DRIVES PERFECT. NOW THAT IS

DRIVING HOME FROM THE STORE THE TRANSMISSION KICKED INTO FIRST GEAR WITH NO WARNING. WAS UNABLE TO GET OUT OF FIRST GEAR AND ALMOST CAUSED AN ACCIDENT. SCARED AND BEING TERRIFIED OF THE INCIDENT PULLED OFF THE ROAD. AFTER RESTARTING WAS STILL NOT ABLE TO GET OUT OF FIRST GEAR. ODD CAUSE I'VE OWNED MY 2014 JEEP CHEROKEE LESS THEN A YEAR AND HAS LESS THEN 55,000 MILES ON IT. TOOK IT INTO CHRYSLER DEALERSHIP AND AFTER FINALLY LOOKING AT IT A WEEK LATER SAID THE INTERNAL TRANSMISSION CENSOR WIRING HARNESS HAS A SHORTAGE. THIS COULD OF KILLED MY FAMILY AS THIS IS SIMILAR TO RECALL CODE S55 THAT WAS JUST OPENED BY NHTSA REFERENCE#16V529000. ONLY DIFFERENCE IN THAT CODE AND MINE IS MINE GETS STUCK IN FIRST GEAR AND WON'T COME OUT OF FIRST GEAR. THEY DIDN'T CARE THAT MY FAMILY COULD OF DIED. NO SORRY NO NOTHING JUST SAID IT'S NOT UNDER THE POWER TRAIN WARRANTY CAUSE IT'S THE HARNESS ALTHOUGH THAT'S WAS CEASED THE TRANSMISSION THE SAFETY OF MY FAMILY. IT'S UNEXCEPTABLE AND I HOPE I CAN GET AN INVESTIGATION ON THIS. I KNOW LIVES ARE AT STAKE CAUSE MINE WAS PUT ON THE LINE DUE TO BAD PRODUCT OR DEFECTED PRODUCT.

FOR THE PAST 2 WEEKS, MY DASHBOARD LIGHTS FLICKER ON AND OFF. THERE IS AN AUDIBLE CLICK AND THEN THEY TURN OFF AND BACK ON. I DO NOT HAVE AUTOMATIC HEADLAMPS BUT THE ACTION AND SOUND IS SIMILAR TO A VEHICLE WHICH IS EQUIPPED WITH THIS FEATURE EXCEPT THAT INSTEAD OF THE DASHBOARD LIGHTS CHANGING BRIGHTNESS, THEY GO OFF COMPLETELY. I DO NOT KNOW IF THIS AFFECTS MY RUNNING LIGHTS OR HEADLAMPS AS I HAVE NOT YET BEEN DRIVING IN CONDITIONS THAT WOULD LET ME EASILY DETERMINE WHETHER THEY TURN OFF WHEN THIS OCCURS. THIS ALWAYS HAPPENS WHILE I AM DRIVING MOST NOTABLY UPON A SLOW DOWN OR ACCELERATION AT A LIGHT OR STOPSIGN. THIS HAS HAPPENED MULTIPLE TIMES, ALMOST DAILY DURING MY BRIEF COMMUTES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND WOULD TAKE TWO DAYS TO BE DELIVERED FROM BOSTON. THE DEALER FAILED TO PROVIDE THE PART. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS BEEN SERVICED MULTIPLE TIMES FOR TRANSMISSION NOT SHIFTING, SHIFTING HARD ENOUGH TO LOSE TRACTION, AND SHIFTING INTO NEUTRAL AT RANDOM. TRANSMISSION IS STILL NOT FIXED NOR FUNCTIONING PROPERLY. THIS ALSO TRIGGERS THE STABILITY CONTROL TO MALFUNCTION AND LOSE CONTROL ON SLIPPERY SURFACES. NOW THE FOUR WHEEL DRIVE FEATURE IS BROKEN AND NOT FUNCTIONING AS WELL. DEALER HAS HAD THE VEHICLE MORE THAN 6 TIMES IN THE PAST 8 WEEKS, AND SEVERAL TIMES PRIOR IN THE TWO YEARS BEFORE. THIS VEHICLES TRANSMISSION IS A HUGE SAFETY AND LOSS OF VEHICLE CONTROL ISSUE.

MAJOR SAFETY ISSUE. MY FAMILY AND I WERE SEVERAL CLOSE CALLS RESULTING FROM THE FAULTY TRANSMISSION. FOR EXAMPLE, NEARLY T-BONED BY ONCOMING TRAFFIC BECAUSE THE TRANSMISSION DID NOT SHIFT INTO GEAR CAUSING A HESITATION (PAUSING THE VEHICLE ONTO ONCOMING TRAFFIC). SEVERAL OTHER TIMES WHILE APPROACHING A RED LIGHT, THE JEEP WOULD JUMP (YES, LITERALLY JUMP) FORWARD NEARLY HITTING CAR IN FRONT OF US. SAME THING IN A DRIVE THRU BANK OR RESTAURANT. TRANSMISSION ISSUE BEGAN AT 6,000 MILES AND WAS PURCHASED ON 10/4/2014 (WITHIN THE 2 YR PERIOD AND BEFORE 24,000 MILES). I AM CLUELESS ON WHAT TO DO? I WANT TO THANK YOU AGAIN FOR YOUR HELP AND POINTING ME IN THE RIGHT DIRECTION IF POSSIBLE... FOR THE RECORD! THE JEEP IS NOT, I REPEAT NOT RUNNING CORRECTLY. IN THE LAST MONTH, WE WERE ALMOST IN THREE ACCIDENTS. IS THAT WHAT IT IS GOING TO TAKE, US TO GET INJURED OR WORSE? TWO WEEKS AGO WE ARE APPROACHING A RED LIGHT AND WHILE APPROACHING THE CAR IN FRONT OF ME (ABOUT 3 MPH) THE LIGHT TURNED GREEN. AND THE CAR JUMPED INTO GEAR ALMOST HITTING THE CAR IN FRONT OF ME. IF THE CAR IN FRONT OF ME WOULD NOT HAVE SPED UP, WE WOULD HAVE HIT THEM. PLEASE KEEP IN MIND, MY FOOT WAS ON THE BREAK WHILE IT WAS JUMPING FWD. I AM NO LONGER DRIVING THIS JEEP TILL IT GETS FIXED. I WANT YOU TO KNOW IT IS UNSAFE. PERIOD. I AM NOT GOING TO PUT ME. MY FIANCE, AND/OR OUR KIDS ANY LONGER. EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MAN

TRANSMISSION IS UNPREDICTABLE AND SOMETIMES LOSSES POWER. BIGGEST LOSS OF POWER IS WHEN SPEED HAS REDUCED WHILE GOING UP-HILL, ESPECIALLY IF THERE IS A TURN INVOLVED. AT THAT POINT, CAR CAN VIRTUAL STALL.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE DOWNSHIFTED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SYSTEM BOARD RANDOMLY LOST POWER AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.

TWICE, WHILE DRIVING ON THE HIGHWAY MY VEHICLE WARNING LIGHTS CAME ON AND SAID TRANSMISSION NEEDED SERVICED, SERVICE PARKING BRAKE, SHIFT VEHICLE INTO "P" THEN DESIRED GEAR, AND VEHICLE LOST ACCELERATION ALMOST CAUSING AN ACCIDENT. THE MOST RECENT WAS 23 AUGUST 2016. I TOOK THE VEHICLE INTO THE DEALER AND THEY SAID IT WAS SUBJECT TO A RECENTLY RELEASED RECALL FROM CHRYSLER, RECALL S55 HOWEVER THEY HAVE NO PARTS TO FIX IT AT THIS TIME AND THERE WAS NO ETA ON WHEN IT WOULD BE FIXED. CHRYSLER OFFERED NO REMEDY OR ALTERNATE VEHICLE TO DRIVE UNTIL THIS PROBLEM COULD BE FIXED.

THE ISSUE WAS IN FACT DUPLICATED BY SERVICE ADVISOR DAVID O'NEIL SEVERAL TIMES WHEN I FIRST HAD THE ISSUE. HIS WAY TO FIX IT WAS THE UPDATES. THESE UPDATES DID NOT WORK AND ONLY MADE IT WORSE. HE WILL BE ABLE TO CONFIRM AS WELL AS THE FIRST THREE TO FOUR SERVICE RECORDS. PLEASE, LET IT BE KNOWN THAT ON 7-26-2016 @4:30PM, YOUNGBLOOD JEEP, SERVICE MANAGER, MR. PHILLIPS; CHRYSLER LLC, DISTRICT SERVICE SERVICE AND PARTS MANAGER, TONY AGUILLO; AND DISTRICT FIELD ENGINEER, TYLER YOEMANS, HAVE DENIED ME TO GET MY 2014 JEEP CHEROKEE SERVICED AT YOUNGBLOOD JEEP. THEY ALSO STATED VERBALLY THAT LEMON LAW IS NOT AN OPTION BECAUSE ITS PAST 24,000 MILES AND/OR THE TWO YEAR PURCHASE DATE OF THE NEW VEHICLE. FIRST, IT WAS PURCHASED NEW (10 MILES) FROM YOUNGBLOOD JEEP. SECOND, INITIATED SERVICE RECORDS SINCE THE VEHICLE HAD APPROX. 6,000 MILES ON IT. THIRD, PURCHASE DATE WAS 10/4/2014. TWO YEARS FROM THAT IS 10/4/2016. I HAVE THE 100,000 POWER TRAN WARRANTY AND THE EXTENDED ROUTE 66 WARRANTY THROUGH BLU CURRENT. BEFORE I UTILIZE THE ROUTE 66 EXTENDED WARRANTY I WOULD LIKE TO UTILIZE MY 100,000 POWERTRAN WARRANTY. I WAS TURNED AWAY WHEN DROPPING ME VEHICLE TO GET IT SERVICED. THE 2014 JEEP CHEROKEE LATITUDE THAT I PURCHASED IN 10/2014 IS EXTREMELY UNSAFE. I WAS ADVISED THAT I SHOULD BRING THE 2014 JEEP CHEROKEE LATITUDE TO A "TRANSMISSION SPECIALIST" I WAS ALSO ADVISED BY MY. PHILLIPS THAT THE OPERATING DESIGN OF THE TRANSMISSION IS TO COMPLETELY STOP THEN ACCELERATE AFTER BEING COMPLETELY STO

WHILE DRIVING ABOUT 50 MPH ON WINDING HILLY COUNTRY ROAD, THE VEHICLE SUDDENLY JERKED AND ALL THE DASHBOARD LIGHTS LIT UP. THE CAR COMPLETELY SHUT DOWN. THIS SHUTDOWN LASTED FOR ONLY 2-3 SECONDS AND THEN RESTARTED AS IF NOTHING EVER HAPPENED. IT WAS NOT NECESSARY FOR THE DRIVER TO DO ANYTHING. THERE WAS NO NEED TO RESTART THE VEHICLE IT RESTARTED ON ITS OWN AS THE KEY REMAINED IN THE IGNITION AND WE DID NOT TOUCH IT.

PURCHASED THE 2014 JEEP CHEROKEE JUNE 2014. AT 7,000 MILES IT STARTED BANGING INTO GEAR FROM 2ND TO 3RD. BROUGHT IT IN A FEW TIMES WITHIN THAT YEAR AND THEY COULDN'T DUPLICATE THE CONDITION BUT REFLASED THE TCM UNIT SEVERAL TIMES. AFTER CHANGING DEALERSHIPS MONTHS LATER THE FOLLOWING YEAR IN 2015 I ADDRESSED THE PROBLEM TO THEM. SAME THING IN WHICH THE PROBLEM COULDN'T BE DUPLICATED. IN FEBRUARY ANOTHER TRIP TO THE DEALERSHIP AND THIS TIME THEY FOUND THE DEFECT IN THE TRANSMISSION VALVE BODY. THE REPAIR WAS MADE. APRIL 7 2016 BACK TO THE DEALERSHIP WITH THE SAME SIMILAR PROBLEM. THIS TIME THEY REPLACED THE TRANSMISSION. NOW THE PROBLEM IS WITH DELAYED DOWNSHIFTING WHILE CHANGING LANES MOSTLY. I WAS ALMOST REAR ENDED WITH MY SON DRIVING ON HIS DRIVING PERMIT. THAT WAS VERY CLOSE. HE EVEN EXPRESSED HIS CONCERN OF THE VEHICLE NOT RESPONDING TO A DOWNSHIFT. HE NOW IS RELUCTANT TO DRIVE MY JEEP. IT HAS BECOME A HAZARDOUS SITUATION WHILE DRIVING. SOMETIME IN SEPTEMBER I WILL ADDRESS THE ISSUE IN THE DELAYED DOWNSHIFTING PROBLEM.

DRIVING AT LOW SPEEDS ON A CITY STREET, THE CAR STARTED TO SHAKE AND BUCK AND STOPPED WITHOUT WARNING. I GOT A MESSAGE READOUT THAT SAID TRANSMISSION FAILURE. THEN IT SAID TO START THE CAR IN PARK? IT TOOK SEVERAL TRIES, BUT I HAD CARS IN BACK OF ME HONKING AND HAD TO MOVE IT. FINALLY IT STARTED BUT CONTINUES TO SHAKE AND KEPT TURNING OFF. I MANAGED TO GET IT INTO A PARKING LOT SO IT WAS SAFE. THE DEALER SAYS IT IS SOME PART IN THE TRANSMISSION AND THEY ARE REPAIRING IT. I AM TOO SCARED TO DRIVE IT AGAIN. I COMMUTE ON A MAJOR HIGHWAY AT HIGH SPEEDS. IF IT HAPPENS AGAIN, I WILL PROBABLY BE KILLED.

I HAVE A JEEP CHEROKEE LATITUDE. IT HAS BEEN RECALLED 5 TIMES AND TODAY SHUTDOWN ABRUPTLY WITH A TRANSMISSION FAILURE.IT PUT ME AT CONSIDERABLE RISK AS I WAS IN THE MIDDLE OF FAST MOVING TRAFFIC. THIS IS UNACCEPTABLE. I CALLED THE MANUFACTURER AND ASKED THAT JEEP EXTEND MY WARRANTY FOR THREE YEARS AS I HAVE NO CONFIDENCE IN THE VEHICLE. SO FAR THEY HAVE REFUSED. HOW OUTRAGEOUS. YES, PURCHASE OUR VEHICLE THAT WILL PUT YOU AT RISK AND EXPECT NO COMPENSATION FORM JEEP. HOW DO WE START A CLASS ACTION SUIT?

WHEN "SERVICE TRANSMISSION" INDICATOR GOES ON, THE TRANSMISSION BECOMES INEFFECTIVE AND VEHICLE LOOSES POWER. THE VEHICLE USUALLY REMAINS IN THIS CONDITION FOR SEVERAL HOURS BEFORE INDICATOR WARNING GOES AWAY AND TRANSMISSION BECOMES OPERATIVE. DEALERSHIP INSTALLED A SOFTWARE FIX BUT THE PROBLEM HAS REOCCURRED SINCE THE FIX. CONCERNED ABOUT SAFETY IF PROBLEM OCCURS AT HIGH SPEEDS OR IN HEAVY TRAFFIC. THE SEVERAL OCCURANCES TO-DATE HAVE ALL OCCURRED AT LOW SPEEDS. THE INTERNET IS FULL OF COMPLAINTS REGARDING THIS ISSUE

ONGOING ISSUES WITH 9 SPEED TRANSMISSION SINCE THE VEHICLE WAS DELIVERED NEW. 8 SERVICE DATES IN DEALER SERVICE SHOP VARYING FROM 1-30 DAYS DURATION TOTALING 64 DAYS. TRANSMISSION HAS BEEN REPLACED COMPLETELY TWICE, TRANSMISSION CONTROL MODULE REPLACED TWICE, MULTIPLES SOFTWARE UPDATES UNDER WARRANTY. DATE OF OCCURRENCE LISTED IN THIS FORM IS THE LAST DATE OF SERVICE. FOLLOWING ARE SYMPTOMS: TRANSMISSION DOES NOT DOWNSHIFT WHEN SLOWING AROUND CURVES AND LUGS IN TOO HIGH OF A GEAR WHEN ACCELERATING. 'TRANSMISSION INTERMITTENTLY SLIPS WHEN SLOWLY ACCELERATING ON MODERATE TO STEEP SLOPES FROM A STOP - THEN ABRUPTLY LUNGES INTO GEAR. 'WHEN AT SPEED, THE TRANSMISSION EXHIBITS LONG DELAYS WHEN ACCELERATION IS ATTEMPTED. 'WHEN SHIFTING INTO REVERSE, TRANSMISSION INTERMITTENTLY DOES NOT INITIALLY ENGAGE ' THEN ABRUPTLY ENGAGES. 'TRANSMISSION UNEXPECTEDLY DISENGAGES OR SHIFTS INTO NEUTRAL.

WHILE DRIVING 10-15 MPH IN MY NEIGHBORHOOD MY JEEP SLIPPED OUT OF GEAR MADE A GRINDING NOISE AND CAME TO AN ABRUPT STOP. MY ENGINE LIGHT CAME ON AND A "SERVICE TRANSMISSION" WARNING POPPED UP. MY DASHBOARD INSTRUCTED ME TO SHIFT THE CAR IN TO "P" THEN INTO MY DESIRED GEAR. I SHIFTED THE CAR IN TO PARK, PRESSED ON THE BRAKE AND SHIFTED THE CAR INTO "D" RELEASED THE BRAKE AND PROCEEDED TO STEP ON THE GAS ONLY TO HAVE THE ENGINE REV LIKE IT WAS STILL IN NEUTRAL OR PARK. I SHIFTED THE CAR BACK INTO PARK AND SHUT OFF MY VEHICLE. I RESTARTED THE VEHICLE AND ATTEMPTED TO PLACE THE CAR IN "D." THE TRANSMISSION MADE A GRINDING NOISE AND DID NOT SHIFT SMOOTHLY INTO GEAR MAKING A LOUD CLICKING SOUND. THIS HAPPENED TWICE IN A SPAN OF 500 FT. A TRANSMISSION SHOP COULDN'T FIND A ISSUE AND RECOMMENDED I TAKE IT TO A JEEP DEALERSHIP. IT IS CURRENTLY THERE HAVING THE SAME ISSUES.

VEHICLE DOESN'T IDLE AT STOP SIGNS OR LIGHT, OFTEN THE ENGINE SHUTS DOWN IF BRAKE IS APPLIED ABRUPTLY. WHEN SELECTING DRIVE FROM REVERSE THE VEHICLE ENGINE DIES AND SAME WITH TURNING LEFT OR RIGHT IF YOUR FEET IS NOT ON THE ACCELERATOR PEDAL. HAPPENS BOTH ON THE HIGHWAY OR AROUND LOCAL STREETS.

FRONT WINDSHIELD CRACKING.

I STARTED MY CAR AND SHIFTED IT TO REVERSE ON A SLIGHT DECLINE IN MY DRIVEWAY. THE CAR SHOOK AND MADE A STRANGE NOISE. I PUSHED THE ACCELERATOR AND CAR ROLLED FOWARD NOT DOING ANYTHING. I SHIFTED IT BACK TO PARK AND THE WHOLE CAR SHOOK AGAIN. I DID IT AGAIN FROM PARK TO REVERSE TO DRIVE AND IT SHOOK EVERY TIME. THE DASH SAID SERVICE TRANSMISSION AND PARKING BRAKE. I TURNED THE CAR OFF AND NOW IT ONLY HAS THE SERVICE TRANSMISSION LIGHT ON. I TRIED AGAIN A DAY LATER AND IT DOES SHIFT BUT MAKES A CRUNCHING SOUND UNDER THE CLUTCH. I CONTACTED CHRYSLER AND THEY ARE CALLING ME BACK WITH A CASE WORKER. MY JEEP HAS 18000 MILES ON IT. I HAVE HAD NO OTHER ISSUES EXCEPT THE DELAY FROM 2ND GEAR AND THE DELAY OF THE CAR TAKING OFF WHEN YOU ACCELERATE BUT I FIGURED IT WAS DESIGNED THAT WAY.

I HAVE HAD MULTIPLE INSTANCES OF THE TRANSMISSION FALLING OUT OF GEAR AND LOSING ALL POWER. IN ORDER TO GET ANY ACCELERATION I HAVE TO RESTART THE CAR MULTIPLE TIMES. AT THIS POINT I WILL BE UNABLE TO GET ABOVE 5-10 MPH. WHEN SHIFTING BETWEEN GEARS DURING THESE INSTANCES THE CAR WILL JERK VIOLENTLY AS I SHIFT BETWEEN P R N & D. ON ONE OCCASION THE CAR ACCELERATED IN REVERSE WHEN THE DASH SHOWS THAT I WAS IN D. IN EVERY INSTANCE THIS HAS OCCURRED WHILE I WAS DRIVING THE VEHICLE. MULTIPLE TIMES BOTH ON THE FREEWAY AND ON CITY STREETS. WHEN THE ISSUE OCCURS MY CHECK ENGINE, SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND TRACTION CONTROL LIGHTS COME ON. THE ISSUE IS NOT AFFECTED BY SPEED, TURNING, ETC. I CURRENTLY HAVE A REPLACEMENT TRANSMISSION IN THE CAR AND HAVE HAD IT INTO TWO DIFFERENT DEALERSHIPS MULTIPLE TIMES FOR THIS ISSUE AND AM STILL EXPERIENCING THE PROBLEM. I HAVE TAKEN VIDEO RECORDS OF THE LATEST INSTANCES AND SHOWN THE SERVICE ADVISORS.

I DIDN'T KNOW JUST HOW QUIRKILY SENSITIVE THIS VEHICLE WOULD BECOME TO STARTING OFF; ESPECIALLY AFTER FCA STARTED RECALLS FOR TRANSMISSION SOFTWARE UPDATES. THIS (R01) WAS COMPLETED ON THE VEHICLE, (MARCH 2015 AT 17,399 MILES). UNTIL I GOT RID OF THE VEHICLE IN MAY 2016 IT BECAME A CRAP-SHOOT AS TO HOW THE VEHICLE WOULD RESPOND TO ACCELERATION FROM EITHER A FULL OR ROLLING STOP. IN MAY 2015 (20,362 MILES), I HAD MY FIRST TRANSMISSION FAILURE AFTER MAKING A TURN FROM A FULL STOP. THERE WERE SERVICE TRANSMISSION AND PARKING BRAKE WARNINGS. I STOPPING,PUT THE VEHICLE INTO PARK AND TURNED OFF THE IGNITION. I WAS ABLE TO RESTART AND ENGAGE THE TRANSMISSION AND DRIVE TO DEALERSHIP. DIAGNOSES FOUND MULTIPLE STORED CODES RELATED TO THE TRANS FLASH RECALL. IN AUGUST 2015, (23,861 MILES) THERE WAS THE 2ND INCIDENT WHEN THE TRANSMISSION LOCKED INTO 2ND GEAR WHILE GOING DOWN A WINDING ROAD AND REMAINED SO UNTIL WE WERE ON FLATTER GROUND. THE DEALER REPROGRAMMED THE TRANSMISSION CONTROL MODULE. 25 DAYS LATER (AUG 31, 2015 AND 24,174 MILES) THE VEHICLE WAS BACK IN THE SHOP WHEN THE 'SERVICE SHIFTER AND TRANSMISSION' INDICATORS CAME ON. DIAGNOSES FOUND DTCS P0978 AND U0402, WHATEVER THAT MEANS. I FILED A COMPLAINT WITH FCA JEEP CUSTOMER SERVICE (CASE #27729231) ON SEPTEMBER 2, 2015. THEY OFFERED NO SOLUTION OR RESOLUTION. IN MAY 2016, (34,833 MILES) WHILE DRIVING UP A WINDING HILL AT ABOUT 40 MPH THE VEHICLE WENT INTO NEUTRAL AND WOULD NOT ENGAGE ANY GEAR OTHER THAN PARK. I PROCEEDED TO PUT

2014 JEEP CHEROKEE - TRANSMISSION IS TERRIBLE. REVS AND DOES NOT SHIFT; DELAYS IN SHIFTING. JERKS AND PAUSES. I HAVE HAD NOTHING BUT PROBLEMS FOR 2 YEARS; MY LEASE IS UP IN MAY 2017. I WILL NOT GET ANOTHER JEEP PRODUCT.

PURCHASED THE 2014 JEEP CHEROKEE AND INITIALLY HAD TROUBLE WITH THE ZF 9-SPEED. ISSUES INVOLVED JERKY RIDES IN THE LOW GEARS. ISSUES WERE SO BAD THAT AT TIMES THE CAR WOULD TAKE 5-10 SECONDS TO SWITCH GEARS AND I WOULD BE STUCK IN NEUTRAL IN THE MIDDLE OF THE ROAD, ALMOST CAUSING SEVERAL ACCIDENTS. I HAVE NOW TAKEN MY CAR TO TWO DEALERSHIPS OVER THE PAST 2+ YEARS ROUGHLY 7 TIMES AND THEYVE PERFOMED SYSTEM UPDATES THAT ARE SUPPOSED TO HELP. THEY HAVE YET TO HELP AND MOST RECENTLY I WAS INVOLVED IN ANOTHER NEAR ACCIDENT. I HAVE CALLED THE FIAT CHRYSLER SERVICE CENTER TO PUT A CASE TOGETHER. I AM VERY FRUSTRATED WITH MY PURCHASE AND HOPE THAT THEY CAN FIX THESE ISSUES. A MORE CONCERNING ISSUE WAS AFTER TWO WEEKS OF PURCHASE. I WAS DRIVING ON THE HIGHWAY, GOING ROUGHLY 70 MPH, AND A WARNING LIGHT APPEARED ON THE DASH SCREEN AND THEY ALL THE SCREENS WENT BLACK AND I LOST THE ABILITY TO ACCELERATE. I WAS FORCED TO MOVE FROM THE LEFT LANE TO THE FAR RIGHT AND LET THE CAR COME TO A STOP. I CONTACTED THE JEEP DEALERSHIP, SINCE IT HAD ONLY BEEN 2 WEEKS AFTER PURCHASE, AND THEY TOLD THEY DIDNT KNOW WHAT WAS WRONG AND TO JUST TURN OFF THE CAR AND WAIT 5 MINUTES AND THEN TRY AGAIN. AFTER DOING THIS I DROVE THE CAR TO THE DEALERSHIP AND ASKED THEM FOR A REASON TO WHY IT HAPPENED. THEY COULDN'T PROVIDE AN ANSWER AND SAW NOTHING WRONG WITH THE CAR. 2 YEARS WENT BY AND THIS HADNT HAPPENED AGAIN, UNTIL THIS JANUARY. I WAS AGAIN ON THE HIGHWAY AND LOST CONTROL OF ACCELERATING AND ALMOST WAS IN

IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, IT'S A COIN FLIP IF YOU'RE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. THIS IS GOING TO SHORTEN THE LIFE OF THE JEEP. IT ALSO HANGS OUT IN 2ND GEAR FOR TOO LONG. WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT IS AGGRESSIVE, LURCHING TRANSITION.

JEEP CHEROKEE: THIS IS THE WORST VEHICLE I HAVE EVER PURCHASED! I HAD MY PREVIOUS VEHICLE FOR 13 YEARS 192,000 MILES AND NEVER HAD TROUBLE WITH IT. THE ZF9 TRANSMITION SUCKS. I HAVE SURVIVED SEVERAL CLOSE CALLS AND WON'T LET MY CHILDREN DRIVE IT AS I FEAR THEY WILL BE IN A CAR ACCIDENT. THE TRANSMISSION SLIPS, SHIFTS HARD, ERRATIC AND JERKS YOU AND YOUR PASSENGERS AROUND IN THE CAR. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THIS PROBLEM AND I FEAR THINGS WILL ONLY GET WORSE! I WILL NEVER PURCHASE JEEP AGAIN.

THIS ZF 9 SPD TRANSMISSION IS THE WORST THING INVENTED. IT SHIFTS ERACTIC, ROUGH, CLUNKY, AND SLIPS. TOLD DEALER ABOUT IT, HAD IT IN FOR SOFTWARE UPDATE, STILL DOING THE SAME. I WILL TRADE IT AWAY AS SOON AS I CAN.

STOPPED AT INTERSECTION TO PULL OUT. PRESSED ON THE GAS AND HAD ACCELERATION FOR 1 SECOND AND THEN LOST ALL POWER. DID NOT HAVE THE ABILITY TO GO FORWARD. LUCKILY I HAD ENOUGH MOMENTUM TO GET OFF THE ROAD. IF NOT I COULD HAVE BEEN KILLED.

THE TRANSMISSION STICKS IN NEUTRAL AND I HAVE TO STOP THE VEHICLE, PUT IT IN PARK, ENGAGE THE PARKING BRAKE, DISENGAGE THE PARKING BRAKE, AND SHIFT INTO DRIVE IN ORDER TO FIX THE ISSUE. THERE ARE SEVERAL KNOWN ISSUES WITH THE 9-SPEED TRANSMISSION. THERE HAVE BEEN TWO RECALLS AND STILL GIVING ME PROBLEMS. I TOOK IT TO THE SHOP TODAY. I HAVE NO IDEA HOW MUCH THIS IS GOING TO COST.

CAR WAS PURCHASED BRAND NEW IN MARCH OF 2014. HAS CONSISTENTLY HAD ISSUES WITH THE TRANSMISSION. CAR SHIFT HARD (IN THE LOWER GEARS), TRANSMISSION MAKES LOUD NOISES, AND HAS REPEATEDLY JERKED FORWARD WHEN DOWNSHIFTING. THERE HAVE BEEN A FEW TIMES WHERE I NEARLY REAR ENDED ANOTHER VEHICLE DUE TO THIS. HAVE HAD THE CAR BACK TO THE DEALER FOR ALL RECALLS AND TRANSMISSION SOFTWARE UPDATES AS REQUIRED. I AM CURRENTLY AT 75,000 MILES AND NOW THE CAR IS RANDOMLY STALLING WHEN SLOWING DOWN OR BACKING OUT OF MY DRIVEWAY. I AM GOING TO BE TAKING IT TO THE DEALERSHIP IN TWO WEEKS WHEN I AM ON VACATION TO SEE WHAT THE ISSUE IS. VERY UNSAFE VEHICLE!

TRANSMISSION SHIFTING VERY ROUGH.WHEN IT CHANGES GEARS IT JUMPS,LURCHES ABRUPTLY WHILE DRIVING

MAJOR ISSUES WITH THE 9 SPEED TRANSMISSION. VEHICLE JUMPS, BANGS AND LURCHES FORWARD WHEN COMING TO A STOP. IT ALSO LUNGES FORWARD WHEN LIGHTLY TAPPING THE GAS. ALSO EXPERIENCING ISSUES WITH THE LOWER GEARS (1-4). EXTREMELY ROUGH SHIFTS BETWEEN (1-4). I BROUGHT IT IN FOR SERVICE SEVERAL TIMES AND AS PER THE SERVICE DIRECTOR, "VEHICLE SHIFTING AS DESIGN INTENT". BACK IN JAN 2016, I PULL THE JEEP OUT OF THE DRIVEWAY AND TRY TO PUT IT IN DRIVE AND GIVE IT GAS, IT WOULD NOT MOVE. SEEMED LIKE IT WAS IN A HIGHER GEAR (4 OR 5) INSTEAD OF 1ST GREAT. I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES AND THEN BACK ON. THE CHECK ENGINE LIGHT WAS ON AND I WAS ABLE TO ATLEAST DRIVE IT TO PICK UP MY KID AT THE BUS STOP BUT IT WAS RUNNING EXTREMELY ROUGH. I BROUGHT IT IN FOR SERVICE AND THEY SAID IT'S NOT THE TRANS BUT THEY DID REPLACE A CAMSHAFT SENSOR. STILL EXPERIENCING ISSUES WITH THE SHIFTS AFTER REPLACING THE SENSOR. JUST THIS PAST WEEK THE VEHICLE STOPPED DRIVING WHILE MY WIFE AND 2 KIDS WERE DRIVING ON A MAJOR HIGHWAY IN NJ. THE JEEP WAS STILL RUNNING, AC WAS ON, ALL THE LIGHTS LIT UP ON THE DASHBOARD AND THE POWER STEERING ALSO STOPPED WORKING. LUCKILY, MY WIFE WAS ABLE TO MUSCLE THE CAR ONTO THE SHOULDER. WE CALLED SERVICE DEPT AND THEY SENT A TOW TRUCK. THE DRIVER GOES TO PUT IT IN REVERSE AND IT GOES FORWARD, NOT ONCE BUT TWICE! THIS IS AN EXTREMELY DANGEROUS VEHICLE! ANY HELP IS GREATLY APPRECIATED!