THE TRANSMISSION IS EXHIBITING NUMEROUS SYMPTOMS OF FAILURE INCLUDING ABRUPT AND HARSH SHIFTS. IT ALSO WENT INTO A MODE WHERE THE VEHICLE WOULD NOT ENTER DRIVE OR REVERSE WITH MANY ERROR AND WARNING MESSAGES AND LIGHTS. THERE WERE SAVED ERROR CODES THAT THE DEALER ERASED PRIOR TO TROUBLESHOOTING, AND THE ERROR CODES DID NOT REGENERATE. DURING THIS RECENT FAILURE, I WAS STOPPED IN THE MIDDLE OF THE STREET AND UNABLE TO MOVE FORWARDS OR BACKWARDS. TURNING OFF THE IGNITION AND THEN RESTARTING THE ENGINE ALLOWED THE VEHICLE TO BE BACKED OFF THE STREET ALBEIT WITH MOST OF THE WARNING INDICATORS AND ERROR MESSAGES STILL ACTIVE/
2014 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I HAD IT IN TO FIX A RECALL ON THE TRANSMISSION, A FEW MONTHS LATER I STARTED IT AND PUT IT INTO REVERSE, I PRESSED THE ACCELERATOR AND HAD ZERO ENGINE POWER, I PUT IT BACK INTO PARK AND THE ENGINE STARTED RUNNING EXTREMELY RUFF SHAKING THE ENTIRE CAR, I TURNED THE CAR OFF IMMEDIATELY, WAITED A FEW MOMENTS AND RESTARTED AGAIN ONLY TO HAVE THE SAME ISSUE PLUS THE TRANSMISSION WENT INTO WHAT I WOULD CALL SELF DESTRUCT MODE, IT CLUNKED AND GROWLED IT WAS THE WORST SOUND EVER. I TOOK THE JEEP TO MY LOCAL JEEP DEALER AND THEY REFLASHED THE TRANSMISSION, THEY TOLD ME IF IT HAPPENS AGAIN THEY'LL DROP IN A NEW TRANSMISSION, IT STILL DOESN'T SHIFT RIGHT AND I'M WORRIED I'LL END UP NEEDING A NEW TRANSMISSION AFTER MY POWER TRAIN WARRANTY EXPIRES, THERE WAS CLEARLY DAMAGE DONE TO THE TRANSMISSION WHEN IT WENT INTO SELF DESTRUCT MODE AND I THINK THE TRANS SHOULD HAVE BEEN REPLACED AT THAT TIME, ALSO THE JEEP GOES INTO NEUTRAL BY ITSELF WHILE DRIVING DOWN THE ROAD SO THIS IS ALSO A SAFETY ISSUE, I DON'T FEEL SAFE DRIVING THIS CAR AND OR HAVING PASSENGERS IN IT.
THE CAR WHILE GOING DOWN THE ROAD AT 50MPH SHUT OFF LOSING ALL POWER STEERING AND POWER BRAKE AND THERE WAS A "SERVICE TRANSMISSION" MESSAGE ON THE DASH. WHEN THE CAR RESTARTED AND PUT IN DRIVE THERE WAS A CLUNKING SOUND AND ALL INDICATORS WERE BLINKING. THEN THE MESSAGE SAID " SHIFT TO PARK THEN DRIVE"
ISSUES JERKING AND HARD SHIFTING WHILE DRIVING. CAR LURCHES FORWARD AND MOVES IN JERKY MOVEMENTS. ALMOST CAUSED AN ACCIDENT BECAUSE VEHICLE STALLED THEN LURCHES FORWARD HARD.
ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AN
MY JEEP HAS A HARD SHIFT EVER SINCE WE BOUGHT IT IN 2014. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIME AND THEY CAN'T FIX IT. THEY HAVE RECORD OF HOW MANY TIMES I'VE BROUGHT IT IN.
TRANSMISSION SHIFTS ROUGH. JERKS BACK AND FORTH WHEN SWITHCING GEARS. SLAMS INTO GEAR.
SOMETIMES CAR WON'T START COMPLETELY OUT OF OIL NO WARNING NOT FIT FOR CHANGE BUCKING FROM TRANSMISSION COOLING 2 CODES SET OFF ONE SAID VACUUM LEAK OTHER UNKNOWN COMPLETE ELECTRICAL PANEL WENT PICKLES ACROSS DASH RADIO PHONE SINKING HAVE TO SHIFT DOWN CAR FOR TO REBUT MOTOR SOUNDS LIKE JET ENGINES NOW TAPPING ALL FOUR BRAKES ROTORS AND CALIPERS NEEDED TO BE REPLACED BUCKS FORWARD NO WARNING LIGHTS HAVE TO MANUALLY GO THREW COMPUTER TO FIND OUT WHAT IS WRONG TRANSMISSION WORKED ON TWICE TOLD AT FIRST NOTHING WRONG ALSO AC FAILED NOW OTHER FANS NOT WORKING COOLING NOT HOLDING SHAKING IN DASH GONE UP AS HIGH AS 300 SMELL ANTIFREEZE ALL BEFORE 2000 MILES. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THE BRAKES FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. WARD CHRYSLER CENTER DEALER LOCATED AT 1412 WEST MAIN, CARBONDALE, IL WAS CONTACTED AND IT WAS DIAGNOSED THAT THE VEHICLE'S BODY CONTROL MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
THE VEHICLE LURCHES FORWARD WHEN I COME TO A COMPLETE STOP AND ENTIRE CABIN ALSO VIBRATES WHEN STOPPED. I CAN FEEL SOME THING IS WRONG AS I AM DRIVING, AS IF THE GEARS AREN'T SHIFTING APPROPRIATELY WHILE DRIVING CITY STREETS. VEHICLE IS USED AND PURCHASED THROUGH CARMAX ABOUT A YEAR AGO. HOWEVER I'VE BEEN HAVING ISSUES 4-6 MONTHS OF PURCHASING AND HAVE TAKEN IT TO A DEALERSHIP SEVERAL TIMES AND FINALLY BACK TO CARMAX, CARMAX ADVISED THEY COULDN'T DO ANY THING, THE PROBLEM (WHATEVER IT WAS) WOULD HAVE TO BE HANDLED THROUGH A JEEP DEALERSHIP.
THIS COMPLIANT INVOLVES TOWING BEHIND A MOTOR HOME. ON 3 OCCASIONS THE TOW VEHICLE DID NOT TRACK PROPERLY, THE FRONTS WHEELS BEGAN TO OSCILLATE SHAKING THE MOTOR HOME VIOLENTLY CREATING A SITUATION WHERE THE TOW VEHICLE COULD BREAK LOOSE OR CAUSE THE MOTOR HOME TO LOOSE CONTROL. ON FIRST OCCASION AFTER MAKING A LEFT TURN THE MOTOR HOME BEGAN TO SHAKE VIOLENTLY FROM THE BACK. I PULLED OVER TO INSPECT VEHICLE, A PEDESTRIAN WHO WITNESSED THE EVENT CAME OVER AND SAID THE FRONT WHEELS OF THE TOW VEHICLE (JEEP CHEROKEE) WERE OSCILLATING FROM SIDE TO SIDE AND HE WITNESSED BOTH THE TOW VEHICLE AND MOTOR HOME SHAKING FROM SIDE TO SIDE. ON THE SECOND OCCASION I CROSSED OVER A DOUBLE SET OF RAILROAD TRACKS, GOING 25MPH IN A STRAIGHT LINE, THE TOW VEHICLE WHEELS BEGAN TO OSCILLATE UNCONTROLLABLY. AFTER SLOWING TO A COMPLETE STOP, I COULD START AGAIN NORMALLY. THE THIRD TIME OCCURRED ON THE FREEWAY IN A CONSTRUCTION ZONE, I WAS TRAVELING AT 50 MPH AND WENT OVER UNEVEN SURFACE THE TOW VEHICLE AGAIN BEGAN TO OSCILLATE. I T WAS ALL I COULD DO TO HOLD RV STRAIGHT AS IT WAS SHAKING VIOLENTLY. I HAD TO COME TO A COMPLETE STOP IN FREEWAY. THE FIRST OCCURRENCE WAS IN SEPT 2015, THE SECOND IN JULY 2017 AND THE THIRD IN AUGUST 2017. I HAVE A 38 FT MOTOR HOME, I BELIEVE IF IT WAS SMALLER I EASILY COULD HAVE LOST CONTROL, OR THE TOW VEHICLE COULD TEAR LOOSE FROM THE MOTOR HOME. WHEN NOT TOWING THE JEEP DRIVES WITH NO ISSUES. I HAVE A BLU-OX TOW BAR AND IT WAS BEING TOWED AS RECOMMENDED BY THE MANUFAC
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE, TAIL, AND HEADLIGHTS DIMMED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, LOCATED AT 2201 SE MOBERLY LAND, BENTONVILLE, AR 72712) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH CAR STALLING. *LD THE CONSUMER STATED THAT THE VEHICLE SHIFTED HARD BETWEEN FIRST AND SECOND GEAR. A "THUD" COULD BE HEARD WHEN THE VEHICLE JERKED. THE VEHICLE WOULD "CHUG" AND STALL AT INTERSECTIONS. THE STALLING ALSO OCCURRED WHEN REVERSING AND UPON BREAKING IN ORDER TO SHIFT. THE VEHICLE PROPELLED FORWARD WHEN DOWNSHIFTING NEARLY HITTING THE VEHICLE IN FRONT OF IT. THE VEHICLE BECAME STUCK AT 3000 PLUS RPM WHEN GOING DOWN HILL. THE BRAKE WOULD HAVE TO BE APPLIED IN ORDER TO HAVE THE CAR SHIFT. THE VEHICLE HAD A "HOWLING" SOUND AT THE FRONT END THAT WORSENS IN COLD WEATHER. IT WAS ONLY HEARD WHILE IN MOTION. THE RADIO RANDOMLY SWITCHED STATIONS. ALSO, IT WOULD SWITCH FROM THE RADIO TO THE PHONE. PHONE CALLS WOULD NOT GO THROUGH, BUT THE TIMER FOR THE CALL WOULD CONNECT. THE RADIO AND PHONE WOULD BE INOPERABLE UNTIL THE VEHICLE WAS RESTARTED AND THEY KEY REMOVED FROM THE IGNITION FOR AT LEAST 3 MINUTES. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE CONSUMER WAS CONCERNED THE WARRANTY WOULD RUN OUT BEFORE THE VEHICLE COULD BE REPAIRED. UPDATED 08/28/2017*JS
SINCE THE VERY BEGINNING DRIVING 2014 JEEP THE TRANSMISSION SLIPS. TAKING IT BACK TO THE DEALER SERVICE DEPT FOR ALL MAINTENANCE ASKING THEM TO CHECK THE TRANS HAVE COMPLAINED OF THE SLIPPING AND TOLD EVERY TIME IT IS WAY THE TRANS WORKS. I HAVE 60K MILES ON THIS VEHICLE I AM CONCERNED THAT THE TRANS WILL FAIL WHILE I AM ON THE ROAD AND CAUSE A DEADLY ACCIDENT. 8/10 I HAD AN APP'T FOR AN OIL CHANGE. I REQUESTED A VEHICLE CHECK AND CHECK BRAKES AS THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. WAS INFORMED THE VEHICLE NEEDED FRONT/BACK BRAKES AND THAT ROTORS NEEDED REPLACED. I ONLY TRAVELED ABOUT 15 MILES WHEN I HEARD A CLINKING SOUND IN LEFT REAR IT SOUNDED AS IF A LUG NUT LOOSE WHEN I STOPPED THE REAR OF MY VEHICLE LOWERED AND WHEN MOVING IT SOUNDED LIKE A BUCKET OF METAL IN MY REAR WHEEL. I TURNED INTO A PARKING. WHEN BACKING UP THE VEHICLE FROZE I STOPPED, CALLED SERVICE DEPARTMENT OF FREEDOM. I HAD MY VEHICLE TOWED BACK TO THE SERVICE DEPT. WAS TOLD ISSUE WAS BRAKES WERE NOT INSTALLED/SECURED PROPERLY. I ASKED THAT ALL THE BRAKES BE INSPECTED, IF THE TECH DID NOT KNOW HOW TO INSTALL ONE THERE WAS A CONCERN FOR THE OTHER 3 WHEELS I DID NOT WANT TO TAKE A CHANCE OF HAVING A FATAL CRASH. I ALSO ASKED THAT ALL WORK BE REINSPECTED. WHEN EXPLAINING WHAT HAD HAPPENED IT WAS OBVIOUS REP WAS SPEAKING BEYOND SCOPE OF HER KNOWLEDGE ' THIS WAS VERY FRUSTRATING I WAS PLACED IN A VERY DANGEROUS SITUATION DUE TO THE POOR WORKMANSHIP OF THE TECH. THE STORY DID NOT MAKE SENSE THE MORE SH
USING ADAPTIVE CRUISE CONTROL (ACC) VEHICLE WITH START TO STOP WHEN A VEHICLE IS LEFT TURN LANE EITHER ALREADY THERE OR TURNING INTO WHEN IN FRONT OF MY VEHICLE REQUIRING OVERRIDE WITH GAS PETAL. STARTED INTERMITTENT; OVER 6 MONTHS PERIOD MORE CONSISTENT WITH THIS PROBLEM. SPEED FROM 25 TO 45 MPH.
VEHICLE HAS BEEN IN THE SHOP 2X IN PAST YEAR FOR SAME ISSUES. I HAD PUT MY VEHICLE IN THE SHOP BACK IN OCTOBER 2016 BECAUSE IT WOULD STOP ON ME IN THE MIDDLE OF DRIVING WHETHER IT BE I'M COMING DOWN THE HILL AT A STOP SIGN OR DRIVING DOWN A RESIDENTIAL STREET AND IT WOULD JUST LOSE ALL MOTIVE POWER. WOULD ALSO LOSE POWER ON FREEWAY WHERE I WOULD HAVE TO IMMEDIATELY TRY AND FIND A WAY TO GET OVER. RECENTLY THIS TIME IT LOST POWER ANF WHEN I RESTARTED IT IT WOULDN'T GO IN REVERSE AND ONLY GO IN DRIVE I WAS ONLY ABLE TO GO UP TO 25 MILES PER HOUR ON MY WAY TO THE DEALERSHIP. THE LAST TIME IT BROKE DOWN I PUT IT IN THE SHOP AND THEY SAID THEY HAD REPLACED MY TRANSMISSION SINCE THEY DID NOT HAVE THE PART FOR MY TRANSAXLE RECALL AND THAT WAS TO FIX THE PROBLEM. HOWEVER THE PROBLEM IS STILL HAPPENING AND I FEAR FOR MY SAFETY. IT IS CURRENTLY IN THE SHOP RIGHT NOW AGAIN HOPEFULLY THEY CAN FIX IT THIS TIME AND NOT JUST PUSH ME OFF LIKE THEY DID LAST TIME
PURCHASED NEW 2014 CHEROKEE V6 LATITUDE ACTIVE DRIVE II - 10 TIMES INTO THE SHOP FOR WEEKS AT A TIME FOR SEVERE BUCKING, INCORRECT GEAR SHIFT OF TRANSMISSION. FULLY REPLACED TRANSMISSION IN 4/2017. 1,000 MILES LATER, WE ARE BACK TO SQUARE ONE. NOTICEABLE DELAYED ACCELERATION WHICH IS EXTREMELY UNSAFE AT BUSY INTERSECTIONS. CAR SHOULD NOT BE ON THE ROAD. BUCKING FORWARD WHEN SHIFTING FROM STOP TO FIRST, SECOND, THIRD AND SAME WITH STOPPING AT FASTER SPEEDS. HARD, UNNECESSARY SHIFTS INTO THE WRONG GEAR AT VARIOUS TIMES. CAR CAN BE HARD TO CONTROL IF SHIFT HAPPENS WHEN SLOWING DOWN AT A STOP LIGHT. THE BUCKING WILL ACTUALLY PUSH THE CAR FORWARD INSTEAD OF HELPING IT STOP.
REALLY BAD PROBLEM WITH TRANSMISSION AS LONG AS YOU'RE DRIVING IT JUST SAYS SERVICE TRANSMISSION AND IT'S GETTING STUCK IS NOT GOING WHATEVER YOU TURN IT OFF AND THEN TURN IT ON EVERYTHING LOOKS GOOD I SEND IT TWICE IN THE DEALER THEY SAYING BRING IT IN THAT MOMENT I LIVE AN HOUR FAR FROM DEALER AND THAT'S HAPPENING EVERY DAY AND AS LONG AS I'M GOING TO THE DEALER THEY SAYING EVERYTHING LOOKS GOOD
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 1 MPH, THE PARKING BRAKE WAS APPLIED INDEPENDENTLY WITHOUT WARNING AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO CARBONE AUTO GROUP (751 N BENNINGTON RD, BENNINGTON, VT 05201) WHERE IT WAS DIAGNOSED THAT THE INCIDENT WAS "AN ACCIDENT." THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT.
SEVERAL INCIDENTS WHERE VEHICLE SUDDENLY LOOSES ABILITY TO MOVE FORWARD. ENGINE STILL RUNS, DISPLAY SAYS SHIFT TO PARK, THEN BACK TO DESIRED GEAR. CHECK TRANSMISSION LIGHT, CHECK PARKING BRAKE LIGHT. LOSS OF POWER OCCURS SUDDENLY - HAS OCCURED WHILE CROSSING INTERSECTION. REQUIRES STOPPING CAR. PUTTING IN PARK. USUALLY I ALSO HAVE TO SHUT DOWN IGNITION AND RESTART, THEN SHIFT BACK INTO DRIVE. PROBLEM RESETS THE TRANSMISSION, CAUSING ANY LEARNING DATA TO BE ABSENT - FIRST SHIFTS INTO GEAR EXTREMELY ROUGH. VEHICLE HAS HAD TRANSMISSION RECALL PREFORMED - BUT THIS IS NOT THE ISSUE. CHRYSLER HAS INFORMED ME THAT CERTAIN ERRORS CAN OCCUR THAT SEND A SHUT DOWN CODE TO THE TRANSMISSION. OBD2 CODE WHEN THIS HAPPENED FOR ME WAS P1DDD-00. THEY SAY THAT FUEL VALVE ISSUES IN THE FUEL SYSTEM CAUSE THE CODE, WHICH IN TURN SHUTS DOWN TRANSMISSION. NOTE ATTACHED SERVICE BULLETIN THAT HINTS AT ISSUE. THE CRAZY THING IS A FAULT IN THE FUELS SYSTEM ALLOWS THE ENGINE TO CONTINUE (GREAT SINCE ENGINE CONTINUES - NOW MY CAR ENGINE COULD CATCH ON FIRE AND I HAVE NO MOTIVE POWER) - BUT RESETS THE TRANSMISSION, LEAVING ONE STRANDED FOR SEVERAL MOMENTS WHERE EVER THIS OCCURS. CHRYSLER TELLS ME OTHER ISSUES CAN CAN CAUSE TRANSMISSION SHUT DOWN IN LIEU OF GOING TO LIMP MODE. I HAVE HAD SEVERAL ISSUES OF THIS IN THE 3 YEARS OF OWNERSHIP - MANY PEOPLE THINK THERE IS A TRANSMISSION ISSUE - MAYBE THERE ARE ON SOME CARS - BUT NOW I LEARN THAT OTHER FAILURES CAN CAUSE RANDOM RESETS OF THE TRANSMISSION. CHRYSLER
PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROC
WHEN THE FUEL TANK IS ALLOWED TO AUTO FUEL TO FULL, WITHOUT FORCING EXTRA FUEL IN THE TANK, THE VEHICLE WILL STUMBLE AND DIE WHEN ENTERING TRAFFIC WHILE LEAVING THE FUELING STATION. IF WE PURPOSELY FUEL THE TANK NO MORE THAN 75%, THE ISSUE DOES NOT OCCUR. EVERY TIME THE TANK IS ALLOWED TO FUEL TO FULL, THE EVENT HAPPENS. AS SPEAKING WITH MY DEALERSHIP IN TEXAS, THEY HAVE ACKNOWLEDGED AN INCREASING AWARENESS OF A RISE IN COMPLAINTS REGARDING THE PATRIOT AND CHEROKEE MODELS. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH DISABLES THE POWER STEERING AND POWER BRAKES, REGARDLESS OF THE ENVIRONMENT YOU HAVE ENTERED, WHEN THE VEHICLE FAILS. THE FUEL AND VAPOR SEPARATOR LOCATED ON THE TOP OF THE FUEL TANK ASSEMBLY IS APPARENTLY THE CULPRIT. WHEN RAW FUEL IS ALLOWED TO TRAVEL TO THE CHARCOAL CANISTER, THE ON BOARD COMPUTER RECOGNIZES A DIRE SITUATION AND SHUTS DOWN THE ENGINE. I AM AN ASE MASTER MECHANIC AND WORK FOR A LARGE SCHOOL DISTRICT MANAGING THE FLEET. IMAGINE YOUR ELDERLY MOTHER OR GRANDMOTHER FACED WITH THIS SITUATION AN A BUSY HIGHWAY.
SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.
WHEN MY VEHICLE IS IN MOTION ON CITY STREETS AND ON THE FREEWAYS, IT JERKS AND LUNGES AND HAS SHIFTING PROBLEMS DUE TO A 9 SPEED FAULTY TRANSMISSION SYSTEM.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER, DODGE, JEEP OF BOWIE, MARYLAND WHERE THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ALTERNATOR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE IT WAS PREVIOUSLY REPAIRED UNDER AN ALTERNATOR RECALL IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS UNSTABLE WHILE TOWING AT ANY RATE OF SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE SWAYED VIOLENTLY BACK AND FORTH. THE DEALER (BEAR CHRYSLER DODGE JEEP RAM, 1127 PINE ST, BERWICK, PA 18603, (570) 752-3617) WAS UNABLE TO REPLICATE AND DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD RESEARCH THE CONCERN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *JS
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE BURNED AN EXCESSIVE AMOUNT OF OIL AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32089788. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
WAS DRIVING THE CAR AND TRANSMISSION STARTED TO DISENGAGE. RPMS WERE GOING HIGH BUT THE CAR WAS NOT MOVING. LATER THAT DAY, THE CAR LUNGED AND THE SERVICE TRANSMISSION LIGHT CAME ON THE CAR DASHBOARD. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE TURNED IT OFF, THEN BACK ON. SAME ISSUE BUT THE CAR LET US DRIVE IT HOME. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THIS IS A 2014 JEEP CHEROKEE TRAILHAWK WITH ONLY 22,000 MILES. THE TRANSMISSION HAS BEEN ACTING UP SINCE THE DAY WE PURCHASED IT. IT'S AN AUTOMATIC SHIFT, BUT IT IS VERY ROUGH, THE CAR HESTIATES WHEN YOU PRESS ON THE GAS. NOT SURPISED THAT THE TRANSMISSION HAS GONE OUT ON A 3-YEAR OLD CAR WITH ONLY 22,000 MILES - PITYFUL.
WHEN FLAT TOWING OUR 2014 JEEP CHEROKEE WITH ACTIVE DRIVE II ON A ROUGH ROAD AT A SPEED OF APPROXIMATELY 45 MPH, THE CAR VIBRATED SO BADLY IT SHOOK OUR 30,000 LB MOTORHOME SO BADLY THAT WE HAD TO COMPLETELY STOP THE RIG AND THEN RESUME MOVEMENT. THE SECOND TIME THIS HAPPENED WE WERE ON HWY 116 NEAR PETALUMA, CA AND WE WERE IN HEAVY TRAFFIC AND THE ROADWAY HAD NO VERGE. IT WAS ONLY BY LUCK THAT WE DID NOT WRECK OR CAUSE A WRECK. OWNER FORUMS INDICATE THIS HAS HAPPENED TO OTHER JEEP CHEROKEE OWNERS. WHY DOESN'T CHRYSLER MOTORS HAVE TO FIX THIS? WE COULD HAVE BEEN KILLED OR KILLED SOMEONE. THIS HAPPENED THREE TIMES IN THE SAM GENERAL AREA BUT THERE WAS NO SAFE PLACE FOR US TO PULL OVER AND DISCONNECT THE JEEP. PLEASE HELP US.
THE CAR WHEN DRIVING SHIFT.S LIKE TO SECOND GEAR.
ONGOING TRANSMISSION ISSUE - EVEN AFTER SOFTWARE UPDATES THE TRANSMISSION ON THIS 2014 TRAILHAWK FAILS WITHOUT WARNING. THIS HAS ALWAYS HAPPENED WHILE DRIVING ON CITY STREETS. THE VEHICLE JUST SHUTS DOWN, THE TRANSMISSION LOSES POWER AND FORWARD MOMENTUM. THE VEHICLE IS STILL RUNNING, BUT YOU CAN PRESS DOWN ON THE ACCELERATOR AND GO NOWHERE, STEERING IS ALSO AFFECTED. FIRST, WE WERE TOLD BY SAN ANTONIO CHRYSLER DODGE JEEP THAT THIS WAS AN ISSUE WITH THE FUEL TANK - THAT FILLING UP THE VEHICLE CAUSES FUEL TO SPILL OVER INTO SOME AREA CAUSING IT TO STALL... REALLY ?... OKAY. THEN WE WERE TOLD IT WAS A SOFTWARE ISSUE AND AN UPDATE WOULD FIX THE PROBLEM - NOPE. THIS HAS HAPPENED TO US WHILE TRYING TO MAKE LEFT-HAND TURNS, WHILE TRAVELING IN HEAVY TRAFFIC, AND WHILE TRYING TO ACCELERATE INTO INTERSECTIONS OR WHILE ACCELERATING OUT INTO TRAFFIC FROM PARKING LOTS... AND IT HAPPENS WITHOUT WARNING - THE VEHICLE JUST QUITS. IT'S DANGEROUS AND YOU TAKE YOUR LIFE INTO YOUR OWN HANDS EVERY TIME YOU DRIVE IT. THE LATEST SOFTWARE UPDATES WERE DONE IN JANUARY 2017 (WHICH CDJ WANTED TO CHARGE US FOR). THE UPDATES STILL DIDN'T FIX THE PROBLEM SO WE LEFT THE TRAILHAWK SITTING IN THE DRIVEWAY - THAT KILLED OUR BATTERY. THE TRAILHAWK IS AT THE DEALERSHIP NOW AND THEY WANT $300.00 (250. PLUS LABOR) FOR A NEW BATTERY AND CHARGE US TO DO ANOTHER "TRANSMISSION SOFTWARE UPDATE" BECAUSE IT'S "NOT UNDER WARRANTY" EVEN THOUGH WE BOUGHT THE EXTENDED 75,000 MILE WARRANTY (WHICH WAS SUPPOSED TO BE A CHRYSL
ON JULY 16, 2017 WE DOWNLOADED A SOFTWARE UPDATE. WE FOLLOWED THE DIRECTIONS ON THE SCREEN SO THE CAR WAS PARKED AND DID NOT MOVE DURING THE PROCESS AFTER IT WAS COMPLETE WE BEGAN TO EXPERIENCE ISSUES WITH THE CAR SUCH AS NO BACK UP CAMERA, FLASHING LIGHTS ON THE DASH SCREEN I.E. THE ODOMETER SOMETIMES IT WILL FLASH THAT 911 CALL ASSISTANCE NEEDS MAINTENANCE AND IS NOT FUNCTIONING SINCE THE UPDATE WAS TWO WEEKS AGO THE CAR HAS BEEN DRIVEN AND THESE ISSUES ARE STILL A PROBLEM
CAR WAS RANDOMLY SHUTTING OFF WHILE DRIVING AND SHIFTING WAS VERY HARSH. BROUGHT IT TO DEALER WHO DID SOFTWARE UPDATE AND TOLD ME I SHOULD HAVE KNOWN THAT THIS CAR'S OIL HAS TO BE CHECKED EVERY 1,000 MILES. NOT CURRENTLY HAVING SHUTTING OFF PROBLEMS ANYMORE, BUT SHIFTING AND LURCHING REMAINS. TRYING ANOTHER DEALER TO SEE IF THEY CAN FIX IT. OPENED A COMPLAINT WITH CHRYSLER, WHO GAVE ME A CASE # AND SAID BRING IT TO A DEALER. THIS IS A KNOWN ISSUE AND SHOULD HAVE FULL TRANSMISSION REPLACEMENT!
I NEARLY HAD A CATASTROPHIC ACCIDENT WHEN THE VEHICLE WENT INTO A "DEATH WOBBLE" AS A RESULT OF A DEFECT IN THE VEHICLE WHEN BEING TOWED FOUR DOWN. THIS SHOULD BE A RECALL FOR JEEP VEHICLES WITH THE ACTIVE DRIVE II TRANSMISSION. I PURCHASED THE VEHICLE IN 2014 WITH THE KNOWLEDGE OF JEEP IT WAS GOING TO BE TOWED BEHIND A MOTORHOME.
REALLY BAD/ROUGH GEAR SHIFTING, JUMPING, BANGING, LURCHING. VIOLENTLY SHAKING AND SOMETIMES DOESN'T EVEN GO INTO GEAR WHEN ACCELERATING FROM A STOP. ON CITY STREETS WHEN HAVING TO STOP FOR A STOP SIGN OR TRAFFIC LIGHT
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO WORK AND A LOUD NOISE WAS HEARD WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WOULD SHUT DOWN WHILE IN MOTION. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. *JS
I AM REPORTING A VERY UNSAFE LIFE THREATENING CONDITION , MY VEHICLE RANDOMLY STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. THE FIRST TIME IT HAPPENED I HAD IT TOWED TO THE DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THEY INFORMED ME THAT JEEP HAD A SERVICE BULLETIN FOR THIS EXACT CONCERN AND THEY HAD FIXED IT BY REPROGRAMMING THE PCM. I PICKED UP THE VEHICLE AND ABOUT 4 DAYS LATER THE SAME THING HAPPENED WHILE TURNING THROUGH A BUSY INTERSECTION ALMOST CAUSING A MULTI VEHICLE COLLISION.SECONDS BEFORE THE STALL THE RED ETC LIGHT CAME ON. AFTER THE RESTART THE ETC LIGHT IS OFF AND THE CEL IS ON AND THE ENGINE FEELS LIKE IT HAS REDUCED OR NO POWER. THE STALL ALWAYS SEEMS TO HAPPEN ON A TURN. MY VEHICLE IS CURRENTLY AT THE DEALER BUT IT APPEARS THAT THEY HAVE NO IDEA WHAT IS HAPPENING. THIS VEHICLE IS UNSAFE TO DRIVE AND IMPOSES A SAFETY RISK TO EVERYONE ON THE ROAD.
I HAVE A 2014 JEEP CHEROKEE LATITUDE THAT IS A LEMON. IT JERKS REALLY HARD WHEN YOU TAKE OFF FROM A STOP, IT LOSES POWER WHILE DRIVING DOWN THE ROAD, THE STEERING GETS REALLY TIGHT AND YOU CAN BARELY TURN THE WHEEL WHILE DRIVING, IF YOU DONT WAIT FOR THE CAR TO JERK TWICE WHEN YOU PUT IT IN DRIVE IT WILL GO BACKWARDS IN REVERSE WHILE IN DRIVE, THE RADIO AND CLIMATE CONTROLL CONSTANTLY RESET DO TO POWER FAILURE, SOMETIMES IT DONT WANT TO START, THE CHECK ENINE LIGHT DID'NT EVEN COME ON UNTIL A WEEK AFTER THE PROBLEMS STARTED, IT THROWS WARNING LIGHTS LIKE LOW TIRE PRESSURE OR TRACTION CONTROLL WHEN NOTHING IS WRONG, AND THE DEALERSHIP WANTS TO CHARGE ME $800 (THAT I CAN NOT AFFORD) JUST TO SEE WHAT THEY NEED TO DO TO TRY AND FIX IT. THEY DON'T EVEN KNOW WHATS WRONG OR IF THEY EVEN CAN BUT THEY EXPECET ME TO PAY THEM!!! I HAVE ONLY HAD MY CAR 15 MONTHS AND IT ONLY HAS 38,000 MILES ON IT,AND NOW I FIND OUT THAT IT HAS WENT WAY DOWN IN VALUE DUE TO ALL THE RECALLS. WHAT CAN I DO????
VEHICLE RUN ROUGH, JERKING,HESITATING AND ACCELERATING. STALLS WHEN STOPPING CAUSING CHECK ENGINE LIGHT, TRANSMISSION SERVICE AND OTHER WARNING LIGHT TO FLASH. WHEN RESTARTING IT VIOLENTLY SHIFTS AND SLAMS INTO GEAR, REVERSE FIRST AND THEN IN DRIVE. WHEN IN REVERSE OR DRIVE IT GOES INTO NEUTRAL. REQUIRES ANOTHER RESTART WITH SAME CONSEQUENCES. WHEN ATTEMPTING TO DRIVE THERE IS NO ACCELERATION AT FIRST THEN SLOW ACCELERATION WHILE IT IS ACTING LIKE IT WILL STALL AGAIN FEELING REAL SLUGGISH. ALL THE WHILE LIGHTS ARE FLASHING ON THE DASH. IT HAS BEEN IN FOR SERVICE 8 TIMES THE MOST RECENT BEING 7/11/2017. SERVICE HAS PERFORMED REPLACING TCM AND UPDATING IT 5 TIMES, REPLACING VAPOR CANISTER, FUEL TANK. VEHICLE HAS BEEN TAKEN INTO SERVICE DEPARTMENT WITH ALL THE THE ISSUES HAPPENING AND WAS DIAGNOSED AS NO ISSUES FOUND. SERVICE DEPARTMENT HAS TRIED TO PLACE THE BLAME ON ME STATING THAT I DO NOT KNOW HOW TO PUMP GAS, AS I AM OVERFILLING. (THIS IS INCORRECT) ANOTHER ISSUE THAT IS HAPPENING IS THAT WHEN TRYING TO FUEL THE VEHICLE AT ANY GAS STATION, IT WILL ONLY TAKE A LITTLE FUEL AND CLICK OFF LIKE IT IS FULL WHEN IN FACT IT IS NEAR EMPTY. GASSING THE VEHICLE CAN TAKE UPWARDS OF 15 MINUTES TO GET TO THE 3/4 MARK. THIS VEHICLE HAS BEEN A SAFETY HAZARD TO DRIVE SINCE DEC 2015 WHEN THE STALLING OUT AS I AM TRYING TO CROSS TRAFFIC, SCARY SITUATION BUT LUCKILY I WASN'T HIT. LOSES ACCELERATION WHEN DRIVING DOWN THE ROAD AND ON THE INTERSTATES, WHICH NOW LIMITS THE AMOUNT OF TIME AND PLACE
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED OUTWARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RICK HENDRICKS COLLISION CENTER (LOCATED ON 1535 SAVANNAH HWY CHARLESTON, SC 29407), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
5 TIMES NOW THE CAR WILL NOT MOVE IT SAYS CHECK TRANSMISSION THIS HAS HAPPENED IN MIDDLE OF HIGHWAY AND IN THE MIDDLE OF TOWN IN TRAFFIC CHRYSLER HAS RESET AND REPLACED TRANSMISSION MODULES AND IT IS STILL DOING IT! THIS IS VERY DANGEROUS! ON THE ROAD YOU SLOW TO A STOP IT IDLES DOWN AND GOES TO CHECK TRANSMISSION AND WILL NOT MOVE EITHER GET IT PUSHED OUT OF THE WAY OR HAD TO ROLL BACKWARDS OUT OF TRAFFIC AT A LIGHT. ONCE HAD TO PUSH ACROSS 4 LANES OF ROAD TO GET OUT OF TRAFFIC AGAIN ROLLED UP TO A STOP IT LT WOULD NOT GO INTO GEAR FORWARDS OR BACK!
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 5 MPH AND APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ADVANTAGE CHRYSLER DODGE JEEP LOCATED AT 18311 US HIGHWAY 441 MOUNT FORA, FL 32757 (352)-735-3777), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
WHEN RELEASING THE ACCELERATOR PEDAL TO SLOW DOWN THE CAR ACCELERATES BY INCREASING THE RPM AND THEN MAINTAINING THE SAME SPEED THEREAFTER AS IN A CRUISE CONTROL ALTHOUGH THE CRUISE CONTROL IS OFF UNTIL THE BRAKES ARE STRONGLY APPLIED TO SLOW DOWN THE VEHICLE.
WHILE DRIVING THE CAR JUST STOPS IN THE MIDDLE OF ROAD AND HE TRANSMISSION DOES NOT WORK. THIS IS 5TH TIME WITH THE SAME ISSUE. JEEP COULD NOT FIX THE ISSUE.
2014 JEEP CHEROKEE TRAILHAWK 9 SPD TRANSMISSION HAS BEEN REPROGRAMMED MULTIPLE TIMES AND TRANSMISSION REPLACED ONCE BY DEALER AND CHRYSLER - ALSO PAID $5000 FOR EXTENDED WARRANTY. A DANGEROUS PROBLEM STILL EXISTS WITH NO RESOLUTION AT 45,000 MILES. NOTHING THE DEALER CAN DO TO KEEP TRANSMISSION FROM VIOLENT ACTIONS SHIFTING OR DELAYED FREEWHEELING SHIFTING WITH LOUD BANGING LURCHES.THERE WERE TWO VERY DANGEROUS NEAR-WRECKS WHEN CAR JUST ROLLED OUT IN FRONT OF ONCOMING TRAFFIC BEFORE "BANG-ACCELERATE" - SEVERAL SECOND DELAY BEFORE TRANSMISSION SHIFTED. YIELD SIGNS ARE DANGEROUS IN TRAFFIC YOU HAVE TO COME TO A FULL STOP AND WAIT SEVERAL SECONDS, RISKING REAR-END COLLISIONS AND ANGRY HONKING FROM OTHERS COMING TO FAST STOPS. THE ALTERNATIVE IS TO PAUSE, THEN ACCELERATE WITH THE TRANSMISSION FREEWHEELING FOR A SECOND OR TWO BEFORE CATCHING AS IF YOU REVVED THE ENGINE AND THEN POPPED THE CLUTCH ON AN OLD STANDARD TRANSMISSION. THAT IS IF YOU ARE LUCKY, AND IT DOESN'T TAKE LONGER WHILE YOU ROLL OUT INTO TRAFFIC WITHOUT IT ACCELERATING. ALSO, MULTIPLE TIMES, IT FELT LIKE THE CAR BEING HIT WHEN I TOOK MY FOOT OFF THE ACCELERATOR AND TAPPED BRAKE TO SLOW THEN ACCELERATE.THE TRANSMISSION FREE-WHEELED, THEN SHIFTED INTO AN UNKNOWN GEAR - SAME POP-THE-CLUTCH REACTION AS THE BRAKE IS RELEASED. IT ALSO DOES THESE THINGS OCCASIONALLY IN REVERSE PULLING OUT OF DRIVEWAY. THE TRANSMISSION DOESN'T SEEM TO EVER KNOW THE SPEED CHANGED WHILE IT WAS THINKING ABOUT WHICH GEAR IT SHOULD USE. I HAVE
MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.
WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE SERVICE POWER STEERING, 4 WHEEL DRIVE, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,125.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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