2014 Jeep Cherokee complaints

VEHICLE OCCASIONALLY BOGS DOWN AND SOMETIMES STALLS AT VARIOUS SPEEDS AND CONDITIONS. SOMETIMES THIS WILL OCCUR SEVERAL TIMES IN A ROW AND SOMETIMES IT WILL GO DAYS, EVEN WEEKS WITHOUT REOCCURRING. THE JEEP DEALER KEPT CAR FOR SEVERAL DAYS SAID SEVERAL TEST DRIVES FOUND NO PROBLEM AND THE DIAGNOSTICS AND ONBOARD COMPUTER CODES WERE NORMAL. THIS IS A POTENTIALLY VARY DANGEROUS PROBLEM IF TRYING TO PULL OUT INTO TRAFFIC ON THE INTERSTATE OR TRYING TO PASS SOMEONE. THE PROBLEM IS REPORTED ALL THROUGHOUT THE INTERNET BUT NOTHING IN RECALLS. ALL RECALLS ON THIS VIN HAVE BEEN COMPLETED.

SERVICE SHIFTER WARNING CAME ON ON ALL GEAR INDICATORS LIT UP

I WAS DRIVING WHEN THE SERVICE SHIFTER LIGHT STARTED TURNING ON. I WOULD TURN OFF THE CAR AND RESTART AND IT WOULD GO AWAY. THEN IT STARTED COMING ON MORE FREQUENTLY AND THEN IT CUT OFF WHILE DRIVING. THE FIRST TIME I WAS ON THE FREEWAY, THE SECOND TWO TIMES IT CUT OFF, I WAS ON THE STREET 35MPH. IT STARTED BACK UP ABOUT 5 MINUTES LATER. I TOOK IT TO THE DEALERSHIP THEY SAID IT CUT OFF DUE TO LOW OIL AND THAT THEY DID NOT FIND ANY OTHER CODES. GUESS WHAT THE CAR CUT OFF AGAIN ON MY WAY HOME. THIS IS SO DANGEROUS SINCE IT IS CUTTING OFF WHILE DRIVING AT FULL SPEED. I HAVE SEEN SO MANY COMPLAINTS SO THERE MUST BE SOME TYPE OF FIX. I AM DESPERATE FOR HELP AT THIS TIME. I JUST NEED TO KNOW WHAT TO TELL JEEP TO FIX. PLEASE HELP, I AM AFRAID I AM GOING TO GET INTO A DEADLY ACCIDENT.

SERVICE SHIFTER LIGHT SUDDENLY TURNED ON WHEN DRIVING ON A CITY STREET, WITH ALL SHIFTER LIGHTS ON. PULLED OVER AND RESTARTED ENGINE, THE LIGHT IS GONE.

CAR HAS SERVICE PARK BRAKE ALERT LIGHT ON AND WILL NOT MOVE AT ALL. CAR WILL SHIFT INTO NEUTRAL AND WILL NOT GO BACK TO PARK UNTIL YOU MESS AROUND WITH IT FOR A FEW SECONDS. MILEAGE NUMBERS BLINKING, CHECK ENGINE LIGHT ON AND TRACTION LIGJT ON. PRIOR TO THIS, CAR SPEEDOMETER STARTED BLINKING CONTINUOUSLY WHILE DRIVING ON THE HIGHWAY. THIS IS VERY SCARY AND UNSAFE AS YOU ARE UNSURE TO WHAT IS GOING ON WITH THE CAR AS NO INDICATORS COME ON WHILE IT IS DOING IT.

CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN

I HAVE A 14 JEEP. I WENT THROUGH BOTH RECALLS WITH IN 3 MONTHS MY TRANSMISSION STARTED SHIFTING INTO NEUTRAL RANDOMLY AROUND 40 MPH. IT THROUGH A CODE P0997 LOW VOLTAGE TO SOLENOID F. IN A DAY CHECK ENGINE LIGHT WENT AWAY IN A WEEK IT CAME BACK. WENT TO DEALER PAID $1169 TO REPLACE VALVE BODY. IT NOW SHIFTS SMOOTHLY A LOT BETTER THAN IT EVER HAVE. IN MY PERSPECTIVE THE VALVE BODY POSSIBLY THE REASON THAT THE JEEPS SHIFTS HARD AND SHOULD BE RECALLED

CURRENTLY MY VEHICLE IS SHOWING AN ERROR CODE FOR SERVICE SHIFTER AND ALL THE SHIFTER LIGHTS ARE ILLUMINATED. CHRYSLER JEEP IS STATING THAT THIS PART IS BACK ORDERED AND THEY CANNOT CURRENTLY REPLACE THE PART. MY VEHICLE HAS ALSO HAD MULTIPLE TRANSMISSION RELATED COMPLAINTS INCLUDING MULTIPLE HARD SHIFT REPAIR REQUESTS. FIRST YEAR OF THE OWNING THE NEW VEHICLE THE TRANSMISSION WAS REPLACED. A RECALL WAS DONE ON 01/31 AND ON 02/01 THE CAR WOULD NOT START AND ALL ERROR CODES CAME ON. VEHICLE WAS IN MOTION WHEN SERVICE SHIFTER ERROR CODE CAME ON GOING ABOUT 40 MILES PER HOUR. I HAVE UPLOADED ALL THE SERVICE DOCUMENTS FROM THE DEALERSHIP.

THE DASHBOARD COMPLETELY GOES BLANK FOR 3 SECONDS AND THEN COMES ON WALL DRIVING. OR ENGIN COMPLETELY SHUTS OFF FOR 4 SECONDS AND THEN TURNS BACK ON WALL DRIVING

IT IS JERKING AND HARD SHIFTING EVEN WITH A NEW TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE. AFTER REPAIR AND REPLACEMENT OF NEW TRANSMISSION IT IS STILL HAPPENING.

I WAS DRIVING ON THE FREEWAY GOING 70 MPH MY CAR STARTED BEEPING AND SAID SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE SPEED AT ZERO. ONCE IS GAVE ME THAT MESSAGE IT WAS AS IF MY CAR WENT INTO NEUTRAL AND IT WOULDN'T LET ME SPEED UP OR ANYTHING NO MATTER HOW MUCH I PUSHED ON THE GAS. I WAS IN THE MIDDLE LANE AND MY SPEED KEPT DECREASING AND I ALMOST GOT HIT 3 TIMES TRYING TO GET OVER TO RESTART MY CAR. ONCE I FINALLY GOT OVER I HAD TO TURN MY CAR OFF AND RESTART IT. I HAVE HAD THIS HAPPEN MORE THAN ONCE AND I'M TERRIFIED I'M GOING TO BE IN A HORRIBLE ACCIDENT.

I WAS GETTING GAS AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE THE EMERGENCY BRAKE ENABLED, WITH THE LIGHT BLINKING. AFTER SEVERAL ATTEMPTS TO TURN IT OFF, FINALLY IT DISLODGED. WHILE I WAS ATTEMPTING TO DISLODGE THE EMERGENCY BRAKE, I HAPPENED TO BE AT THE GAS STATION WHERE MY MECHANIC IS, WHO I USE FOR OIL CHANGES AND MINOR MAINTENANCE. HE OPENED MY TRUNK AND NOTICED CRACKS IN THE FRAME, AND THE ENTIRE SPARE TIRE WHEEL WELL WAS FILLED WITH WATER. HE ADVISED ME TO TAKE THE CAR DIRECTLY TO JEEP AND THAT THEY NEEDED TO FIX THIS, IT WAS HIS OPINION THIS WAS A SAFETY MANUFACTURING DEFECT. I TOOK THE CAR TO JEEP, WHO INFORMED ME MY CAR WAS OUT OF WARRANTY AND THEY WOULD BE CHARGING ME FOR THIS. I CONTACTED CORPORATE JEEP, WHO UNFORTUNATELY RELIES ON THEIR DEALERSHIPS TO ADVISE THEM. CORPORATE FINALLY TOLD ME THAT AFTER THREE WEEKS OF THE JEEP DEALERSHIP HAVING MY CAR, THEY WOULD NOT BE COVERING THE ISSUE DUE TO A FRONT END ACCIDENT FROM 2015. I TOOK THE CAR TO THE BODY SHOP WHO FIXED THE CAR FROM THAT ACCIDENT AND RECEIVED HIS EXPERT OPINION THAT THIS WAS ALL ORIGINAL, NEVER FIXED AND THERE WAS NO WAY THE ACCIDENT COULD HAVE CAUSED THIS. HE REITERATED THAT THE DEALERSHIP SHOULD RECTIFY THIS ISSUE SINCE IT IS A SAFETY ISSUE AND A MANUFACTURING DEFECT. THERE IS NOTHING WRONG WITH THE GASKET AND THERE IS NO OTHER WAY, IN HIS OPINION, FOR WATER TO ENTER THE SPARE WHEEL WELL AND AFFECT THE EMERGENCY BRAKE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THE EMERGENCY BRAKE WILL NOT DISLODGE. J

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

I WAS IN AN ACCIDENT SEVERE ENOUGH TO TOTAL THE VEHICLE BUT NONE OF THE MANY AIR BAGS DEPLOYED. I REAR ENDED A VEHICLE ON THE FREEWAY. I WAS JUST CONCERNED SINCE I AM UNAWARE WHAT SPEED I WAS GOING AT THE POINT OF IMPACT. THE FRONT OF MY VEHICLE WAS PUSHED BACK TOWARD THE WINDSHEILD PRETTY FAR. UNFORTUNATELY, I DON'T HAVE ANY PICTURES. I JUST WANTED TO EXPRESS MY CONCERNS. WE DID TEST THE CAR AND THERE APARENTLY NO FAILURE OF THE AIR BAG SYSTEM, SO MAYBE NO PROBLEM.

VEHICLE DOES NOT GO WHILE ON INCLINE AT A STOP, REVS TO 3K RPM THEN WILL SPIN OUT TIRES. DELAYED START AT STOP LIGHTS AND SPEED UPS. HAD RECALL DONE SOFTWARE UPGRADE TWICE, DRIVES FINE FOR A COUPLE WEEKS THEN BACK TO IT. HAD NUMEROUS CLOSE CALLS WHILE PULLING OUT INTO TRAFFIC HAVE TO LET OFF GAS AND ACCEL AGAIN AND PRAY IT GOES...

MY JEEP SPUTTERS AND DIES AFTER GAS FILL UP. VERY DANGEROUS AS IT HAPPENS AT RANDOM AND HAS SCARED MY FAMILY AS TRUCKS BARE DOWN ON US AS WE ARE STALLED IN THE ROAD UNABLE TO GET CAR TO RESTART. ABOUT 1 TO 3 MILES AFTER FILL UP THE PROBLEM DISAPPEARS UNTIL NEXT GAS FILL. PLEASE ISSUE RECALL BEFORE SOMEONE GETS KILLED. IN MOTION CAR IS SPUTTERING AND UNABLE TO GAIN SPEED. ONCE AT A STOP CAR IMMEDIATELY DIES LOCKING ALL POWER FUNCTIONS AND IS DIFFICULT TO RESTART. THIS HAS HAPPENED SEVERAL TIMES.

AS I AM DRIVING THE SERVICE SHIFTER FLASHES ON DASHBOARD , CALL DEALER THEY NEVER HEARD OF IT . PUT CAR IN PARK TURN ENGINE OFF AND WAITED . TURN CAR ON MESSAGE DISAPPEARS CAR RUNS BUT IT STILL HAS A JERK WHEN TRYING TO SHIFT INTO GEAR AND NOT PICKING UP SPEED BUT RPM SHOW 3 AND 4.

OIL FILTER HOUSING CRACKED SPILLING OIL ON TOP OF MOTOR VERY COMMON PROBLEM FIRE HAZARD PART HAS BEEN REDESIGNED FROM PLASTIC TO METAL NOTICED OIL ALL OVER ENGINE BURNING SMELL WHEN DRIVING AND PARKED

I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THE

WE PURCHASED THE 2014 JEEP CHEROKEE TRAILHAWK IN 2015. WE HAVE COMPLAINED NUMEROUS TIMES TO THE LOCAL JEEP DEALERSHIP REGARDING THE TRANSMISSION LUNGING FORWARD, DOWNSHIFTING HARD OR BASICALLY ROUGH SHIFTING. THEY TOLD ME ON ALL OF THOSE OCCASIONS AFTER LOOKING AT THE VEHICLE THAT IS WAS NORMAL AND PROBABLY USER ERROR. WE TOOK THE VEHICLE IN FOR THE NUMEROUS RECALLS REGARDING THE TRANSMISSION. WAS TOLD SEVERAL TIMES IT WAS FIXED AND THERE IS NOTHING WRONG WITH THE TRANSMISSION. NOW THAT THE CAR IS OUT OR WARRANTY, IT NEEDS A NEW TRANSMISSION. THIS WAS TOLD TO ME AFTER THEY DIAGNOSED IT WITH AN ELECTRICAL ISSUE IN THE TRANSMISSION THAT COULD BE FIXED FOR $1200. NOW THEY SAY THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I FEEL LET DOWN AND DISGUSTED WITH THE DEALERSHIP AND JEEP AS A WHOLE. I AM NOT SURE WHAT I CAN DO AT THIS POINT AS I WAS LISTENING TO THE JEEP DEALERSHIP REGARDING THIS ISSUE.

WHILE IN MOTION ON HIGHWAY TRANSMISSION LIGHT CAME ON AND VEHICLE SUDDENLY SLOWED DOWN PERHAPS ENTERING SAFETY MODE. TRANSMISSION CODE INDICATES COOLANT TEMP ISSUE. THIS YEAR, MAKE AND MODEL RECALLED FOR TRANSMISSION ISSUES BUT OUR VIN NOT INCLUDED.

AS I WAS COMING HOME FROM WORK AROUND 9PM I WAS DRIVING DOWN A COUNTY STREET WHEN THE ENGINE LIGHT, TRACTION CONTROL AND POWER STEERING LIGHT CAME ON BUT THE POWER STEERING LIGHT WENT OFF AT SOME POINT, BUT AS I APPROACHED A CURVY BRIDGE I HAD TO SLIGHTLY TURN WHEEL TO THE RIGHT TO FOLLOW THE CURVE, BUT THE STEERING WHEEL FELT HARD LIKE I COULDNT FULLY STEER THE STEERING WHEEL. IT WAS VERY SCARY AS AGAIN IT WAS ON A CURVY BRIDGE AND VERY DARK ON THIS ROADWAY. WAS ABLE TO GET HOME SAFELY BUT ENGINE AND TRACTION CONTROL LIGHT STAYED ON. NEXT DAY MY HUSBAND WAS DRIVING DOWN THE STREET TO MY PARENTS HOUSE WHEN AS HE BACKED OUT OF OUR DRIVEWAY THE WHEEL LOCKED AND HE COULDNT STEER. SHUT CAR OFF AND RESTARTED AND TURNED THE CORNER ONLY TO HAVE IT COMPLETELY LOCK AGAIN AS HE TRIED TO TURN THE CORNER AND CAR JUST DIED. WAITED A FEW MINUTES AND CAR RESTARTED AND WAS JUST BARELY ABLE TO GET THE CAR TO MY MOMS WHERE IT SHUT DOWN AGAIN AND HE HAD TO LEAVE THERE.THE ENGINE LIGHT WAS STILL ON FROM THE NIGHT BEFORE.

AFTER FILLING GAS TANK, JEEP WILL UNEXPECTEDLY LOSE POWER AND SHUT OFF. THIS HAPPENS SEVERAL TIMES. ACCELERATING AND PUMPING GAS TO KEEP IT RUNNING WILL SPEED THE PROCESS OF RETURNING TO NORMAL OPERATION. GAS IS NEVER OVERFILLED. ONCE PUMP SHUTS OFF NO ADDITIONAL FUEL IS ADDED AT PUMP. TOOK TO DEALERSHIP. THEY CHARGED OVER 900 TO REPLACE THE ECM. PROBLEM REPEATED ON NEXT FILL UP. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET EVEN THOUGH DEALERSHIP DENIES ANY KNOWLEDGE OF PROBLEM

WHEN THE CAR IS STOPPED ON ANY KIND OF INCLINE, THE CAR INITIALLY WILL NOT ACCELERATE WHEN THE ACCELERATOR IS PUSHED. INCREASED PRESSURE RESULTS IN A CLUNKING SOUND AND A JACK-RABBIT ACCELERATION, VERY DANGEROUS, ESPECIALLY IF I TURN RIGHT OR LEFT FROM AN INCLINED STOP. IT WAS LAST REPROGRAMMED DUE TO A RECALL IN DECEMBER, 2020. THE CAR HAS BEEN TO THE DEALER TWICE FOR REPROGRAMMING OF THE CVT. EACH TIME THE CONDITION IMPROVES FOR 100-200 MILES, THEN RETURNS TO ITS FORMER CONDITION AND RESULTING PROBLEMS AS DESCRIBED ABOVE. THE AVERAGE MPG ALSO FLUCTUATES BY AS MUCH AS 10 MPG DURING THE PROCESS.

THE RADIO RECEPTION HAS WAXED AND WANED SINCE I PURCHASED THE VEHICLE. I HAVE ANOTHER VEHICLE AND THE PARALLEL RECEPTION BETWEEN THE 2 IS NOT COMPARABLE....THE 2014 JEEP IS VERY POOR IN ITS ABILITY TO PROVIDE ADEQUATE RADIO INFORMATION FROM EVEN NEARBY STATIONS. I'M NOT SURE THIS IS A SAFETY ISSUE...MORE OF A QUALITY ISSUE FOR THE MANUFACTURER..ALSO, A BLATANT MISREPRESENTATION BY THE SALES PEOPLE. I HAVE NOT FOUND A SINGLE PERSON OUT OF THE APPROXIMATELY 100 PEOPLE WITH CHEROKEES OR GRAND CHEROKEES WHO TELL ME THEIR RADIOS PERFORM WELL. HELP!

WHILE DRIVING ON 2 OCCASIONS THIS WEEK MY CAR STALLED OUT OF THE BLUE AND I LOST POWER. ADDITIONALLY MY CAR ON SEVERAL OCCASIONS HAS SHIFTED INTO NEUTRAL ON IT OWNS WHILE DRIVING. AFTER DOING RESEARCH ON THE PROBLEMS I FOUND THAT SOME 2014 JEEP CHEROKEES WERE RECALLED FOR THIS EXACT ISSUE BUT MY CAR WAS NOT IN THE RECALL.

WHEN WE STARTED TO ACCELERATE THE JEEP JERKED INTO GEAR. WE STARTED TO HEAR A CLANKING NOISE AND SOUNDED LIKE A PART WAS RATTLING. SINCE IT DID NOT SOUND GOOD WE PULLED OVER AND CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP NEAREST TO US. AFTER THE INSPECTION, THE DEALERSHIP TOLD US THAT THE PTU ON OUR 2014 JEEP CHEROKEE WAS BUSTED AND THE CAR IS NO LONGER ABLE TO BE DRIVEN. PRIOR TO THIS EVENT WE TOOK THE JEEP INTO ANOTHER DEALERSHIP SEVERAL TIMES TELLING THEM THAT WHEN WE ACCELERATE IT JERKS INTO GEAR. THEY TOLD US THAT THREE UPDATES NEED TO BE DONE ON THE SOFTWARE OF THE VEHICLE. WE WERE TOLD THAT THE UPDATES HAS TO DO WITH THE COMMUNICATION OF THE TRANSMISSION AND THE PARTS THAT ARE INVOLVED WHEN YOU ACCELERATE THE VEHICLE. AFTER WE COMPLETED THE UPDATES THE JEEP DROVE SMOOTH BUT THEN STARTED JERKING AGAIN SHORTLY AFTER. NOW THE COST OF REPLACING THE PTU IS OVER $2000. WE HAVE READ MULTIPLE FORUMS AND FEEDBACK FROM OTHER 2014 JEEP CHEROKEE CUSTOMERS THAT HAVE HAD THE SAME PROBLEM. I HAVE COME TO THE CONCLUSION THAT THIS IS A MANUFACTURER DEFECT AND THIS SHOULD BE COVERED BY CHRYSLER.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL THE VEHICLE THERE WAS AN OVERFLOW OF FUEL. THE CONTACT WAS CONCERNED THAT THERE WAS AIR IN THE FUEL LINES. THE DEALER BAXTER CHRYSLER DODGE JEEP RAM LA VISTA (7010 S 124TH CIR, LA VISTA, NE 68128 (402) 800-1229) WAS CONTACTED AND WAS SUGGESTED THAT THE ENTIRE FUEL LINE BE REPLACED AT A COST OF $2,000. THE MANUFACTURER STATED THERE WERE NO RECALLS AND REFERRED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT VALID.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LARGE AMOUNT OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT OIL LEAKED ONTO THE EXHAUST MANIFOLD AND THROUGHOUT THE ENGINE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING NEEDED TO BE REPLACED. ANCHORAGE CHRYSLER DODGE JEEP RAM LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501, PHONE NUMBER: 907-276-1331) WAS CONTACTED IN AN ATTEMPT TO PURCHASE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,600.

TRANSMISSION CONTINUES TO SHIFT INTO NEUTRAL WHEN SLOW DOWN TO A STOP.

ON 12/19/2019 MY WIFE HAD AN ATTENDANT FILL UP THE GAS TANK AT OUR LOCAL SERVICE STATION, LESS THAN A 1/2 MILE FROM OUR HOUSE! AROUND THE BLOCK FROM OUR HOUSE THE TRANSMISSION STARTED TO SLIP, THE CAR STARTED TO SHAKE, THEN STALLED! THE CAR WOULDN'T START FOR AWHILE! WHEN IT FINALLY DID START, IT WAS STILL SHAKING, BUT BEING SO CLOSE TO HOME, SHE WAS ABLE TO GET IT HOME AND IN THE DRIVEWAY.THE SANSONE JEEP SERVICE CENTER CLAIMED THAT WHEN THEY FILLED THE TANK, THEY OVERFILLED IT CAUSING, AND COSTING ME, $839.62 WORTH OF DAMAGE, WHICH THEY DECIDED',, WAS NOT THEIR RESPONSIBILITY! WELL I BEG TO DIFFER! THE ATTENDANT MAY HAVE ROUNDED UP TO THE NEAREST DOLLAR, AS THEY OFTEN DO',, BUT HOW IS THAT ANYTHING OTHER THAN A DESIGN, AND / OR ENGINEERING FAILURE? I THINK IF 30 CENTS OF FUEL ROUNDED UP TO THE NEAREST DOLLAR DOES THAT KIND OF DAMAGE',, THAT IS AN EXPENSIVE AND DANGEROUS MANUFACTURING DEFECT, AND SHOULD BE RECALLED, AND NOT BECOME THE CONSUMERS LIABILITY! IF SHE JUST PULLED ON TO AN EXPRESSWAY',, THERE COULD HAVE BEEN A TRAGEDY! I AM ENCLOSING PHOTOS OF THE WORK ORDER AND RECEIPT',, BECAUSE I'M NOT EVEN SURE WHAT THE ACTUAL DAMAGE AND REPAIR WAS, NOT UNDERSTANDING THEIR JARGON! THANK YOU!

JEEP CHEROKEE LATITUDE 2.4L HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

IN MOTION AND STATIONARY. A MESSAGE CAME UP IN THE CLUSTER SAYING SERVICE SHIFTER. ALL THE LIGHTS ON THE SHIFTER WERE ILLUMINATED. HAS HAPPENED 3 TIMES WITHIN 100 MILES. RESTART THE CAR REMEDIES TEMPORARILY

AFTER REFUELING, MY WIFE STOPPED AT A STOPLIGHT AND THE ENGINE JUST SHUTOFF WITH OUT WARNING. THE SCREEN IN THE CAR SAID TO PUT IT IN PARK AND THEN IN DRIVE. THE CAR THEN START WITH OUT PUSHING THE START BUTTON. THIS HAPPENED FOUR TIMES IN THE SAME DAY SO SHE DROVE TO THE LOCAL JEEP DEALERSHIP. JEEP SAID IT WAS A PROBLEM WITH THE FUEL PUMP MODULE AND IT HAPPENS WHEN THE CAR IS OVER FILLED. MY WIFE ALWAYS STOPS PUTTING WHEN THE PUMP HANDLE CLICKS OFF. THEY HAVE HAD HER CAR FOR OVER 30 DAYS BECAUSE THERE ARE NO NEW PUMPS AVAILABLE. THIS IS A MAJOR SAFETY ISSUE THAT CAN HAPPEN AT ANYTIME. HER CAR HAS ONLY 36,500 MILES ON IT. THIS IS A KNOWN PROBLEM AND JEEP IS NOT DOING ANYTHING TO FIX IT.

I TOOK MY 2014 JEEP CHEROKEE IN FOR A RECALL NOTICE TO HAVE SHIFT POINTS CHANGED. UPON RECEIVING THE VEHICLE BACK I NOTICED A THUMPING NOISE WHENEVER THE VEHICLE WAS NOT EXCELERATING. I CONTACTED THE DEALERSHIP TO INFORM THEM THE RECALL DIDNT WORK, TOOK THE VEHICLE BACK TO HAVE IT LOOKED AT. WAS INFORMED THAT A NEW POWER TRANSFER UNIT (PTU) NEEDED TO BE INSTALLED AND THAT IT HAD NOTHING TO DO WITH THE RECALL. I WAS INFORMED THE 5 YEAR WARRANTY HAD EXPIRED IN APRIL OF 2019 EVEN THOUGH THE VEHICLE ONLY HAD 69500 MILES ON IT. AFTER TWO WEEK OF THE VEHICLE BEING IN THE SHOP I CONTACTED THEM AND WAS TOLD THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED AND IT WASN'T THE PTU. I HAD THE REPAIRS MADE ONLY TO FIND OUT A "CERTIFIED" USED TRANSMISSION WAS INSTALLED AND HAS TO BE RETURNED AS THERE IS A HESITATION BETWEEN SHIFT BETWEEN 2 AND 3 GEAR.

I MADE IT TO WORK ON NOVEMBER 18,2019 MY CAR WAS STATIONARY IN THE PARKING LOT OF GOLDEN CORRAL, AND CUSTOMER COME INSIDE TO TELL THE MANAGER THAT A CAR WAS ON FIRE. WHICH WAS MY CAR THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE. ALSO FIRE DEPARTMENT DID AN INVESTIGATION AND FOUND THAT THE FIRE STARTED FROM AN ELECTRICAL WIRE UNDER THE DASH BOARD THAT LEAD TO ROOF OF THE CAR.

WHILE DRIVING OUR 2014 JEEP CHEROKEE LATITUDE (3.2L) THE SERVICE SHIFTER LIGHT CAME ON AND ALL RED LIGHTS APPEARED ON THE SHIFTER CONSOLE. IT DOES NOT STAY ON AFTER TURNING OFF ENGINE, AND HAS ONLY COME ON 3 TIMES OVER 2 MONTHS. IT DOES NOT APPEAR TO EFFECT THE OPERATING OF THE CAR. THE DEALER CHECKED IT OUT AND SAYS WE NEED TO HAVE THE FLOOR SHIFTER ASSEMBLY REPLACED, AND AT A COST OF $738.75. I COULD NOT FIND ANY RECALLS ON IT BUT I DID SEE A LOT OF COMPLAINTS UPON SEARCHING ONLINE. SO FAR IT HAS ONLY COME ON DURING HIGHWAY DRIVING SPEEDS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THE VEHICLE SEIZED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, "SHIFT TO PARK AND BACK TO DRIVE" WAS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND CONTINUE DRIVING INITIALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (40 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-7400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000. *LN *TR

VERY CLUNKY AND UN EVEN SHIFTING. IF I SPEED UP AND LET GO OF THE GAS THE WHEELS LOCK UP AND IT FEELS LIKE SOMEONE REAR ENDED ME. SOMETIMES WHEN GOING IN REVERSE AND THE WANT TO GO FORWARD IT SEEMS THE CAR CAN'T FIND THE GEAR AND IT GET STUCK IN NEUTRAL FOR A WHILE.

ENGINE OIL COOLER LEAKING. CAR HAS 69000 MILES AND THE PLASTIC ENGINE OIL COOLER MOUNTED ON THE ENGINE BLOCK IS LEAKING. SEALS ARE BAD BECAUSE OF THE DESIGN OF THE PART. MULTIPLE 2014 CHEROKEES HAVE THIS ISSUE. KNOWN ISSUE FOR LOCAL DEALER. SIGNIFICANT FLUID BUILDUP UNDER THE CAR AND MONTHLY NEED TO REFILL OIL WITH ISSUE.

RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MOMENT NO WARNING, IT WILL JERK FORWARD SOMETIMES, THEN OTHERS TIMES, IT JUST COMES OUT OF GEAR AND THE SCREEN SAIDS TO PUT IN PARK THEN BACK TO THE GEAR. KINDA HARD TO DO THAT IN THE MIDDLE OF THE INTERSTATE OR BUSY HIGHWAY. (I'M GOING TO GET KILLED!) IT SEEMS TO LOOSE POWER/ IT SOUNDS/FEELS LIKE IT'S STUCK IN A LOWER GEAR THAN IT SHOULD BE AT TIMES.

THE AUGUST 2019 RECALL NOTICE STILL HAS NOT FIXED THE ISSUE WITH THE TRANSMISSION. IT STILL FAILS TO SHIFT INTO 1ST GEAR AT A ROLLING STOP.. AT A ROLLING STOP, IT SHIFTS INTO NEUTRAL AND THEN HESITATES FOR 1 TO 2 SECONDS BEFORE SHIFTING INTO GEAR. THIS HESITATION CAN BE DANGEROUS WHEN IN TRAFFIC.

MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

AFTER STARTING VEHICLE AND PUTTING IT IN GEAR THE SERVICE SHIFTER LIGHT COMES ON AND ALL THE LIGHTS ON RIGHT SIDE OF SHIFTER. THESE LIGHTS ARE FOR TELLING YOU WHAT GEAR YOU ARE IN,PRND. IT IS ON AFTER PUT INTO GEAR AT ALL TIMES. IT DOES NT MATTER THAT THE CAR IS STATIONARY OR MOVING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE WITH JEEPS ONLINE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ELECTRONIC BRAKE SYSTEM ENGAGED; HOWEVER, IT FAILED TO DISENGAGE. AS A RESULT, THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO HARR CHRYSLER JEEP DODGE (110 GOLD STAR BLVD, WORCESTER, MA 01606) WHERE IT WAS DIAGNOSED THAT THERE WAS WATER DAMAGE TO THE MODULE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS INVALID.

TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE SHIFTED HARD AND THE CHECK ENGINE, TRANSMISSION, AND PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ENGINE WAS RUNNING BUT THE RPMS DID NOT INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE A SOFTWARE UPDATE WAS COMPLETED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN CLEARED THE CODES. THE FAILURE RECURRED AND THE VEHICE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO TYLER CHRYSLER DODGE JEEP RAM (1102 S 11TH ST, NILES, MI 49120, (833) 294-1607) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT NOTICED THE VEHICLE WAS NOT RUNNING CORRECTLY. THE VEHICLE WAS TAKEN BACK TO THE TYLER DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE RECALL WAS COMPLETED A SECOND TIME. THE TRANSAXLE WIRE HARNESS, THE POWER CONTROL MODULE HARNESS, AND TRANSMISSION CONTROL MODULE WERE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 71395088. THE FAILURE MILEAGE WAS APPROXIMATELY 81,778.

WHILE DRIVING HOME MY SERVICE SHIFTER MESSAGE APPEARED ON MY MESSAGE CENTER, ALL OF MY SHIFTER LIGHT CAME ON IN RED.

THE OIL FILTER ADAPTER LEAKS OIL, CAUSING IT TO POOL ON TOP OF THE ENGINE. FIRE HAZARD! THIS IS AN ONGOING ISSUE FOR ME, AND A QUICK GOOGLE SEARCH REVEALS MANY CONSUMERS WITH THE SAME PROBLEM. MY VEHICLE ONLY HAS 50,000 MILES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE GEAR SHIFTED INTO SECOND GEAR WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO APPROXIMATELY FIVE DIFFERENT DEALERS, INCLUDING DUPAGE CHRYSLER DODGE JEEP RAM (630-446-1400, LOCATED AT 433 EAST NORTH AVENUE, GLENDALE HEIGHTS, IL 60139) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT REQUESTED THE CODES AND THE REQUEST WAS DENIED. THE TECHNICIAN PERFORMED A SOFTWARE UPDATE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO WORK WITH THE DEALER. THE WARRANTY WAS EXTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.