IT KEEPS COMING UP SERVICE SHIFTER ALMOST EVERYDAY. THE SHOP SAYS THERE IS NOTHING WRONG THAT THEY CAN SEE. IT STARED 1 MONTH AFTER WE BOUGHT THE CAR IN 2019. IT DOES NOT MATTER HOW FAST YOUR ARE GOING. SOMETIMES WHEN U START IT, IT POPS UP. SOMETIMES YOU ARE DRIVNG DOWN THE ROAD AND IT COMES UP. ALL THE LIGHTS ON THE SHIFTER TURN RED AND IT COVERS THE WHOLE DASH AS WELL. YOU HAVE TO TURN THE CAR OFF LET IT RESET AND THEN START AGAIN AND MOST TIMES IT GOES AWAY EXCEPT YESTERDAY I HAD TO DRIVE HOME WITH IT LIKE THAT. TODAY IT WAS GONE.
2014 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
AFTER COMPLETING THE SAFETY RECALL FOR THE TRANSMISSION, THE 'SERVICE SHIFTER' LIGHT HAS BEEN INTERMITTENTLY COMING ON. ON THE SHIFTER ITSELF, ALL LIGHTS ARE ILLUMINATED (D, R, P...ETC) WHILE THE 'SERVICE SHIFTER' NOTICE IS VISIBLE. I HAVE NOT HAD THIS NOTICE INDICATED UNTIL I COMPLETED THE TRANSMISSION RECALL. THE 'SERVICE SHIFTER' NOTICE ILLUMINATES WHILE I AM DRIVING.
CAR WONT START, APPEARS TO BE IN PARK BUT ITS NOT. IT ROLLS AND WONT ENGAGE THE PARKING BREAK. ALL LIGHTS AND ELECTRICAL COMES ON BUT WONT START. ROLLS WHEN PUSHING ON THE BREAKS. WONT STOP.
SUNROOF SEALS MELTS AND COMPLETELY RIPS OFF. I HAVE HAD IT REPLACED SEVERAL TIMES WHILE UNDER WARRANTY. OF COURSE NOW IT IS NOT UNDER WARRANTY AND CONTINUES TO DO IT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, A LOUD ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND DISCOVERED THAT THE PARKING BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILSHAFT COMING INTO THE POWER TRANSFER UNIT WHERE THE FRONT AXLE LINKED TO THE TRANSMISSION FRACTURED AND DETACHED CEASING FORWARD MOTION OF THE VEHICLE. ONCE THE VEHICLE WAS PARKED, THE PARK PAWL FAILED TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO HILL VIEW MOTORS LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
PULLING AWAY FROM A STOP SIGN A LOUD BANG WAS HEARD AND ALL FORWARD PROPULSION WAS GONE. I WAS ABLE TO DRIFT TO A SAFE LOCATION BUT THE CAR WOULD NOT HOLD IN PARK IT WAS LATER FOUND THAT THE SPLINES IN THE PTU HAD STRIPED AND THE TRANSFER CASE WOULD NEED REPLACING. CHRYSLER KNEW THIS COULD HAPPEN AND ISSUED A RECALL THAT INCLUDED TELLING THE COMPUTER TO ENGAGE THE 4 WHEEL DRIVE LOW TO ENGAGE FOR FORWARD MOVEMENT AND TO ENGAGE THE PARKING BRAKE TO HOLD THE CAR WHEN STOPPED. THIS IS A BAND-AID. THEY REFUSE TO REPAIR WHAT THEY THEMSELVES DISCOVERED WAS A DESIGN FLAW. REF. ODI# 11340866
I DROVE MY 2014 JEEP CHEROKEE EARLIER TODAY WITH NO PROBLEMS AND I END UP NEEDING TO LEAVE LATER IN THE EVENING AND THE 'SERVICE SHIFTER' LIGHT CAME ON IN MY CAR AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP RED. I'VE HAD WEIRD THINGS GO ON LIKE IT WOULD HARD SHIFT BUT IT WAS DOING THAT SINCE I GOT IT BUT DIDN'T THINK TOO MUCH BECAUSE OF THE CVT TRANS IN IT. BUT WHEN I TRY TO DRIVE MY JEEP SINCE THE LIGHT CAME ON NOTHING ELSE SHOWS I CAN'T PUT ANYTHING ON MY DASH IT WAS STATIONARY IN MY DRIVE WAY WHEN I TURNED THE VEHICLE ON AND LIGHT SHOWED.
RECEIVED MY VEHICLE BACK FROM GETTING THE RECALL FIXED ON THE TRANSMISSION. THEY DID THE SOFTWARE UP. BUT THE TRANSMISSION IS STILL SHIFTING HARD IN THE LOWER GEARS
TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY
OIL PRESSURE SENSOR KEEP GOING OUT.
VEHICLE SHOWS ERROR MESSAGE ON DASHBOARD SCREEN STATING "SERVICE TRANSMISSION" RECALL CAME OUT IN 1ST QUARTER 2020 STATING THAT IT WAS A COMPUTER ERROR AND WOULD BE FIXED BY DEALERSHIP. TOOK TO DEALERSHIP FOR RECALL, AND THEN THE MESSAGE STARTED COMING BACK AFTER A MONTH. TOOK VEHICLE TO A TRANSMISSION SHOP AND FOUND THAT IT WAS A COMPUTER ISSUE AGAIN, NOT A TRANSMISSION PROBLEM. IT APPEARS THAT THE ORIGINAL RECALL DID NOT CORRECT THE PROBLEM.
IF I PARK UPHILL OR GO UP A HILL TRANSMISSION SERVICE LIGHT COMES ON AND CAR FEELS LIKE IT IS IN NEUTRAL AND DOESNT MOVE FORWARD..IT HAPPENS MOSTLY WHEN I AM AT A STAND-STILL,.LIKE AT A RED LIGHT EVEN IN A FLAT SURFACE
SHIFTER IS CONTINUALLY LIGHTING UP WITH THE RED INDICATOR LIGHT ON ALL GEARS (P, R,N &D) VERY RECENTLY I GET AN ERROR MESSAGE STATING 'SERVICE SHIFTER' THE INDICATOR LIGHTS HAVE BEEN ONGOING FOR A FEW YEARS AT THIS POINT, BUT ONLY RECENTLY THE ERROR MESSAGE. THIS ERROR MESSAGE HAPPENED WHILE DRIVE 70MPH DOWN THERE FREEWAY. ALSO, THERE HAS BEEN AN ISSUE WITH THE 'FUEL VAPOR SYSTEM' THAT I'VE HAD NEATLY SINCE WE BOUGHT THE JEEP NEW. IT'S BEEN LOOKED AT AND NO ONE WILL TOUCH IT WITHOUT COSTING AN ARM AND A LEG. UNACCEPTABLE FOR A NEW VEHICLE! BOTH ARE ONGOING ISSUES OCCURRING SINCE WINTER OF 2013.
CHECK TRANSMISSION, SERVICE TRANSMISSION, AND SERVICE PARK BREAK KEEPS SHOWING UP ON MY DRIVE SCREEN. IT DOESN'T ALLOW ME TO DRIVE FASTER THAN 15 MPH. WHEN I SHIFT IT INTO GEAR IT SNATCHES LIKE THE ENGINE HAS JUMPED OUT OF THE OF THE VEHICLE. *TR
A FEW DAYS AFTER PURCHASING THIS VEHICLE I WAS SLOWING DOWN TO ENTER A TRAFFIC CIRCLE WHEN THE CAR STARTED JERKING AND THE CAR COMPLETELY SHUT DOWN. I HAD TO PUT IT PACK IN PARK AND RE-START, THIS DID NOT HAPPEN QUICKLY. LUCKY, THE CAR BEHIND ME WAS PATIENT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND NEEDS TO BE ADDRESSED.
THE OIL FILTER HOUSING IS MADE A OF CHEAP FLIMSY PLASTIC ON MY 2014 JEEP CHEROKEE TRAILHAWK. OIL IS LEAKING FROM THE VEHICLE AND THE OIL FILTER HOUSING/COOLER REQUIRES REPLACEMENT. A QUICK SEARCH ON THE INTERNET REVEALS THAT TONS OF JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. THE COST OF REPLACEMENT IS ROUGHLY $700-1000. NEWER MODELS HAVE BEEN MODIFIED TO PREVENT THIS ISSUE, BUT THAT DOESN'T HELP 2014 OWNERS. THE ATTACHED PICTURES SHOW POOLING OIL NEXT TO THE PLASTIC OIL FILTER HOUSING. THIS ISSUE NEEDS TO BE ADDED TO THE RECALL LIST OR COVERED UNDER COMPLEMENTARY REPAIR. *TR
MY HUSBAND AND I PURCHASED A USED 2014 JEEP CHEROKEE LIMITED 4 CYLINDER FOR OUR DAUGHTER IN 2017. WE NOTICED EARLY ON THAT IT HAD SHIFTING PROBLEMS WITH ITS GEARS. IT WOULD SORT OF JERK AND LUNGE FORWARD WHEN SHIFTING GEARS. WE PURCHASED THE VEHICLE FROM A CARMAX IN NORTH CAROLINA. WE ALSO PURCHASED THE MAXCARE EXTENDED WARRANTY, GOOD FOR 60 MONTHS AND 100,000 MILES. THE CAR HAD 38,000 MILES WHEN WE PURCHASED IT. WE HAD IT A FEW WEEKS BEFORE RETURNING IT TO CARMAX COMPLAINING ABOUT THE JERKING. CARMAX SAID THEY TRIED A FEW THINGS, BUT ULTIMATELY SAID IT COULDN'T BE FIXED; THAT IT WAS JUST A "JEEP THING." AND ADVISED US TO TAKE IT TO A JEEP DEALER IF OUR PROBLEMS PERSISTED. THE TRANSMISSION ISSUES DID PERSIST. IT IS AN ONGOING PROBLEM EVERY DAY. IT JERKS, LUNGES, DOESN'T ACCELERATE PROPERLY OR SHIFT GEARS PROPERLY, AND FEELS UNSAFE. THE JERKING HAPPENS ON CITY STREETS MOSTLY, ALTHOUGH IT JERKS ALMOST ANY OTHER TIME AS WELL. IT WILL EVEN LUNGE FORWARD AFTER COMING TO A STOP LIKE AT TRAFFIC LIGHTS FOR EXAMPLE. A JEEP DEALER IN 2019 PERFORMED A SOFTWARE UPDATE TO THE POWER TRAIN MODULE SAYING JEEP WAS AWARE OF THE PROBLEMS, BUT THE SOFTWARE UPDATE WOULD FIX IT. THE UPDATE HAD NO AFFECT ON THE CAR. NO IMPROVEMENT WAS OBSERVED. THE CAR IS SCHEDULED TO RETURN TO THE SHOP FOR THE SAME ISSUE TOMORROW. MY DAUGHTER FEELS UNSAFE IN THIS CAR.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT AN INTERSECTION, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND STALLED WITH THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM RIEHL'S FRIENDLY CHRYSLER DODGE JEEP RAM OF LAPEER (1515 S LAPEER RD, LAPEER, MI 48446) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING IN TRAFFIC, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412)722-1800. THE DEALER ACKNOWLEDGED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
I PULLED INTO A PARKING SPACE IN FRONT OF ACE HARDWARE ON MAIN STREET IN EAST ISLIP NEW YORK. I PUT THE CAR IN PARK. AS I TOOK MY FOOT OFF THE BRAKE THE CAR CONTINUED MOVING FORWARD AND HIT A STACK OF WHEELBARRELS IN FRONT OF THE HARDWARE STORE. IT DAMAGED MY LICENSE PLATE ON THE FRONT END OF THE CAR THE LICENSE PLATE BRACKET AND PUT A SIGNIFICANT CRACK IN THE PAINT ON THE FRONT BUMPER. I HAVE ALSO NOTICED THAT AT OTHER TIMES WHEN I PUT THE CAR IN PARK AND TAKE MY FOOT OFF THE BRAKE THE VEHICLE MOVES FORWARD OR BACKWARD AS MUCH AS 2 INCHES AFTER BEING PUT IN PARK. THIS OCCURRED ON JUNE 23RD 2020
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN HE WAS UNABLE TO SHIFT FROM NEUTRAL TO PARK. THE CONTACT STATED SERVICE IMMEDIATELY WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO THE JEEP CHRYSLER DODGE RAM CITY SERVICE DEPARTMENT LOCATED AT 163 HARVARD AVE, STAMFORD, CT 06902, (203) 869-6666, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 45,925.
ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR
I HAVE A SAFETY PROBLEM IN JEEP CHEROKEE TRAILHAWK 2014 IN PTU AND SHAFT DRIVE SINCE FEBRUARY 2020 WHILE I'M DRIVING ON THE HIGHWAY AND I REPORTED THE CAR TO THE DEALERSHIP THEY TOLD ME NEED TO REPLACE THE PARTS AND WHEN I SAW YOUR SITE POSTING THE LINK INCLUDING THE VIN NUMBER I CHECK MY CAR AND I FOUND THERE IS RECALL FOR THE CAR AND I EMAIL TO THE DEALERSHIP THEY REFUSE TO RECEIVE THE CAR REFERRING TO OUR PHONE CONVERSATION TODAY MORNING, YOU SAID THAT YOU ARE UNABLE TO SHARE WITH ME THE OFFICIAL DOCUMENT FROM YOUR SYSTEM SHOWING THATNO RECALLS FOR THE MENTIONED VEHICLE, ALSO YOU SAID THAT YOU WILL NOT RECEIVE THE VEHICLE IN YOUR WORK SHOP BECAUSE AS YOU MENTIONED EARLIER IN YOUR MAIL THAT YOU DID NOT RECEIVE ANY RECALLS FROM THE MANUFACTURER ON YOUR SYSTEM, IN ADDITION YOU TOLD ME YOURGOOD COMPANY NOT OBLIGATED TO PROVIDE ANY COMPENSATION RESULTING FROM THIS MANUFACTURERS DEFECT IN THE VEHICLE BECAUSE TILL THIS DATE YOU DID NOT RECEIVE A NOTIFICATION FROM THE MANUFACTURER STATING THIS. WE DISCUSS THE ABOUT THE DAMAGE IN THE PTUI EXPLAINED TO YOU WHAT I UNDERSTAND FROM MY SIDE ONCE I SAW THE PHOTOS WHICH PROVIDED EARLIER BY JEEP SERVICE TEAM YOU CAN EASILY NOTICE THAT THE DAMAGE HAPPENED FROM INSIDE THE PTU AND DUE TO THE OVER FRICTION AND WRONGAXIAL ROTATION OF THE SHAFT DRIVE PART IN THE PTU WHICH LED TO DAMAGE THE TEETH OF THE SHAFT DRIVE AND RESULT A UNIFORM DAMAGE SHAPE IN THE OUTER CASE OF THE PTU. LAST BUT NOT LEAST, I HOPE THAT YOUR TAKE THE NECESSARY ACTIONS TO SO
I TOOK MY VEHICLE IN ON FEBRUARY 14, 2020 FOR A SOFTWARE UPDATE TO HOPEFULLY FIX THE HESITATION I EXPERIENCE WHEN TRYING TO ACCELERATE FOLLOWED BY A SLIGHT JOLT. THE UPDATE HAS MADE THIS ISSUE WORSE, SO BAD THAT I HAVE NECK PAIN, SCARED TO PULL OUT WITH TRAFFIC, HAS CAUSED MY WHEELS TO PEEL OUT MULTIPLE TIMES, AND HAVE A HARD TIME ACCELERATING WHEN I COME TO A COMPLETE STOP OR MERGING ON THE FREEWAY. THE JOLT THAT HAPPENS MAKES EVERYONE IN MY VEHICLE JOLT FORWARD AND CAUSE THE SEAT BELTS TO LOCK UP. I AM TO THE POINT I DO NOT FEEL COMFORTABLE HAVING MY KIDS IN THE CAR BECAUSE OF HOW OFTEN MY CAR LOSES POWER TO ACCELERATE OR GETS LOCKED IN A LOWER GEAR. THIS ISSUE HAPPENS WHEN DRIVING AND TRYING TO SPEED UP, OR WHEN YOUR AT A COMPLETE STOP AND TRYING TO GO AT THE GREEN LIGHT OR STOP SIGN. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED FOUR TIMES WITHIN SEVERAL MONTHS. DESOTO AUTO MALL CHRYSLER DODGE FORD JEEP RAM (3039 S.E. HIGHWAY 70, ARCADIA, FL 34266; (800) 880-3099) WAS CONTACT AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON WITH VEHICLES OF THE SAME YEAR, MAKE, AND MODEL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER ADMITTED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.*DT*JB
THE TRANSMISSION SLIPS FROM A STOP SOMETIMES. THEN OTHER TIMES IT'S A VERY FIRM START AND HARD SHIFTS. I HAVE RESEARCHED THIS A LOT. THIS ISN'T JUST MINE OR A FAULTY PART IT IS HOW THESE TRANSMISSIONS SHIFT. THEY DID A RECALL AND UPDATED SOFTWARE BUT DID T FIX THE ISSUE. AS OTHER PEOPLE HAVE SAID THE SAME THING. IT'S DANGEROUS WHEN I'M PULLING OUT INTO TRAFFIC AND I NEVER KNOW IF THE JEEP IS GOING TO GO OR SLIP. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, AND WHEN EXITING THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE BUT WAS ABLE TO PARK. THE CONTACT WAITED FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE AND DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR
THE CAR KEEPS STALLING AND SHUTTING OFF. CUT OFF IN THE MIDDLE OF A SEMI BUSY ROAD WITH ME AND MY KIDS IN THE CAR. *TR
I WAS DRIVING. VEHICLE SUDDENLY STOPPED MOVING AND GAVE MESSAGE THAT IT COULD NOT SHIFT UNTIL IT HAD STOPPED. I STILL HAD IT IN DRIVE. IT DID NOT MOVE. FINALLY IT DID, BUT I WAS STUCK IN THE ROAD FOR A COUPLE OF MINUTES. *TR
POWER TRAIN DISENGAGES AND REINSTALLS WHILE DRIVING AND STOPPING, TRANSMISSION STICKS IN LOW GEAR WHILE IN MOTION. INCLINES AND COLDER WEATHER SEEM TO MAKE THIS HAPPEN MORE OFTEN. *TR
WILL DRIVING SERVICE SHIFTER APPEARED ON DASHBOARD SCREEN AND ALL GEARSHIFT LIGHTS ARE ON. THIS IS THE THIRD TIME, IT HAPPENED 2 MONTHS PRIOR . *TR
WHEN FIRST PURCHASED VEHICLE PROBLEM WERE IT ACTING LIKE IT WASN'T GETTING UP THE SPEED NOW AGAIN IM HAVING THE SAME PROBLEM AS I DID BEFORE WITH THE STALLING AND ACTING LIKE IT DON'T WANT TO RUN. THE GEAR THROTTERS AND THE VEHICLE RUNS VERY SLOW WAS IN TRAFFIC AND WAS SO AFRAID SOMEONE W AS GOING TO RUN INTO ME CAUSE ALL A SUDDEN THE JEEP STARTED STALLING AND NOT MOVING AFTER A FEW MINUTES IT THEN WOULD PUT UP SPEED THIS IS VERY UNSAFE IM AFRAID TO DRIVE MY 2014 JEEP CHEROKEE BECAUSE OF THE STALLING AND THE TRANSMISSION LIGHT KEEP COMING ON CHECK TRANSMISSION I HAVE TAKEN IT TO JEEP TWICE WITHIN A TWO WEEK PERIOD AND IM HAVING THE SAME PROBLEM FIRST THEY SERVICED THE TRANSMISSION SAID NOTHING WAS WRONG WITH THE TRANSMISSION SECONDLY A WEEK OR LESS LATER THE LIGHT CAME BACK ON AGAIN I TOOK IT BACK THEY SAID PUT A BRAND NEW BATTERY IN IT THE SAME PROBLEM I ASKED JEEP WAS THERE A RECALL ON THAT PARTICULAR VEHICLE IF SO IT NEED TO BE ADDRESSED AND FIX BEFORE IT CAUSES A TRAFFIC ACCIDENT. IM SO AFRAID IF THERE'S A SOLUTION THAT COULD HAVE BEEN CORRECTED IF JEEP BEEN HAVING PROBLEMS WITH ANY TRANSMISSION ISSUE WITH THE 2014 JEEP CHEROKEES . ONLY HAD THIS VEHICLE 4 YEARS AND I KEEP IT SERVICE .THE VEHICLE HAD TO BE TOWED OVER A WEEK AGO BECAUSE OF THE SAME ISSUE BECAUSE THE TRANSMISSION SERVICE LIGHT CAME BACK ON THE VEHICLE WOULD NOT MOVE WAS FEARFUL.GETTING A WARNING PUT GEAR IN PARK CUT OFF VEHICLE AND RESTART WHEN DID IT CONTINUE TO STALLING AND WOULD NOT SWITCH IN DRIVE MOTION
WHEN I PUT MY VEHICLE IN DRIVE AND START TO DRIVE THE 2 AND 3 GEAR SHIFTS A LOT HARDER THAN ALL OTHER GEARS AND WHEN I APPLY MY BRAKES AND THE VEHICLE SHIFTS DOWN THE SAME GEARS SEEM TO SHIFT A LOT HARDER THAN THE REST OF THE GEARS. *TR
WHILE DRIVING AT A SLOW RATE, THE EBRAKE ENGAGED BY ITSELF, BRINGING THE CAR TO A STOP AND RENDERING IT UNDRIVEABLE. THE EBRAKE WOULD NOT RELEASE WHEN PUSHING THE BUTTON DOWN OR WHEN SHUTTING THE VEHICLE OFF AND RESTARTING IT. VEHICLE NEEDED TO BE TOWED AWAY. *TR
MY CAR SOMETIMES STALL WHEN I STOP THEN TAKES AN EXTENDED TIME TO RESTART. I KNOW THERE WAS A RECALL IN 2012 FOR THE FUEL PUMP SENSOR NOT SURE IF I HAVE THE SAME PROBLEM. *TR
I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR
VEHICLE WOULD NOT GO FORWARD WHEN STOPPED AT A RED LIGHT, CAR WAS UNABLE TO BE PUSHED OUT OF THE INTERSECTION, AND REQUIRED A TOW TRUCK TAKE IT TO THE DEALERSHIP. REPAIR WAS 35844 UPDATES AND DRIVE LEARN REPROGRAM TCM PCM 68103804AR TO 68241152AH. *TR
VEHICLE LOSS OF MOTIVE POWER WHILE DRIVING ON THE ROAD. VERY SCARY AND DANGEROUS! RECEIVED MESSAGE ON DASH: 'SHIFT TO P THEN DESIRED GEAR'. THE VEHICLE WAS ALREADY IN DRIVE. I BELIEVE THIS IS DUE TO AN ONGOING MANUFACTURE DEFECT S55. *TR
WATER HAS LEAKED IN TO MY VEHICLE AND CAUSED ISSUES WITH THE ELECTRONIC PARKING BRAKE TO SHORT OUT AND NEED TO BE SERVICED. THE EPB NOW AUTOMATICALLY ENGAGES ITSELF WHEN PUTTING THE VEHICLE IN PARK, CAUSING US TO BE STRANDED. UPON INVESTIGATION, IT APPEARS AS THOUGH NUMEROUS INDIVIDUALS WITH MY VEHICLE THAT HAVE A SUNROOF EXPERIENCE THE SAME ISSUE, POSSIBLY DUE TO DRAINAGE TUBES INSTALLED BY JEEP THAT THEY DID NOT MAKE OWNERS AWARE OF. *TR
I STARTED MY CAR AND A SERVICE SHIFTER MESSAGE CAME UP. I WAS PARKED ON A FLAT CEMENT PAD IN MY DRIVEWAY. I ATTEMPTED TO PUT MY CAR IN REVERSE, AND IT WAS VERY HARD TO MOVE THE SHIFTER TO REVERSE. I STOPPED TRYING AND TURNED OFF MY CAR. WHEN I STARTED IT AGAIN THE MESSAGE WAS GONE. *TR
AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR
STALLING, WHEN VEHICLE COMES TO A STOP OR SLOWS DOWN IT STALLS AND HARD TO START. *TR
I HAVE HAD MULTIPLE ISSUES REGARDING THE TRANSMISSION IN THIS JEEP CHEROKEE. IT FAILS TO MOVE FORWARD AFTER A STOP WHILE PRESSING THE ACCELERATOR THEN AT ABOUT 3.5 RPM TAKES OFF AND I HAVE HAD THIS ISSUE FROM THE BEGINNING. WE HAVE DONE MULTIPLE RECALLS AND STILL THERE ARE HARD SHIFTING ISSUES AND NOW THE PTU HAS FAILED. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO RELEASE THE PARKING BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
THE VEHICLE SWITCHES GEARS TO NEURAL AND TURNS THE VEHICLE OFF. WHILE DRIVING ABOUT TO MAKE A LEFT HAND TURN THE VEHICLE STALLED TURNING THE CAR COMPLETELY OFF MAKING ME RESTART THE VEHICLE IN THIS FASHION: (STEP ON BREAK, SWITCH GEAR INTO PARK AND RESTART) LOTS OF ISSUES WITH TRANSMISSION SKIPPING. THIS HAPPENED AFTER I GOT IT FROM A DEALER ONLY BEEN THE OWNER FOR ABOUT A YEAR SEEMS LIKE VEHICLE KEEPS GETTING WORSE. *TR
SERVICE TRANSMISSION CODE P0934. SOMETIMES IT'LL RUN JUST FINE NO PROBLEMS. OTHER TIMES I HAVE TO START AND TURN IT OFF SEVERAL TIMES BEFORE THE TRANSMISSION WILL WORK PROPERLY. AFTER THIS STARTED HAPPENING THE INFO CENTER STARTED DISPLAYING SERVICE SHIFTER. NO ONE WILL DIAGNOSE THE ISSUE AND CHRYSLER WANTS TO REPLACE THE TRANSMISSION AT COST TO ME BECAUSE THEY DON'T WORK ON THEM, THEY REPLACE THEM. *TR
AFTER I LEASED MY CAR, I REALIZED LATER THAT THE CAR DOESN'T SQUIRT OUT WINDSHIELD FLUID. THE CAR WAS IN MOTION ON A WINTER NIGHT ON A CITY STREET. *TR
THE CAR STATES 'SERVICE SHIFTER' AND DOES NOT ALLOW YOU TO DO ANYTHING WITH THE CAR. IT LIGHTS EVERYTHING UP RED ON THE SHIFTER AND YOU CAN'T CLEAR 'SERVICE SHIFTER' OFF THE DASH. THIS HAPPENS WHILE THE CAR IS RUNNING AND YOU HAVE TO HOPE WHEN YOU PUT IT IN PARK AGAIN IT'LL GET YOU HOME SAFE. *TR
TRANSMISSION UNEXPECTEDLY SHIFTS INTO NEUTRAL WHILE DRIVING, I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR
SERVICE SHIFTER LIGHT COMES ON AGAIN AFTER IT WAS WORKED ON PREVIOUSLY. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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