1999 Jeep Cherokee complaints

3 OF 4 TIRES HAVE SIDEWALL CRACKS AROUND THE RIMS 360 DEG. GOODYEAR DEALER SAYS NOT SERIOUS. I AM CONCERNED ABOUT POSSIBLE TIRES FAILURE, IN PARTICULAR DURING CORNERING. I BELIEVE THE TIRES SHOULD BE REPLACED FOR SAFETY. *AK (TIRESIZE: P225/75R15)

BRAKES/ROTORS ORIGINALLY FAILED AT 13,242 MILES AND DEALER REPLACED AS A "GOOD WILL " GESTURE. BRAKES/ROTORS AGAIN FAILED OR WARPED OUT OF ROUND AT 29,569 MILES AND DEALER WAS REQUIRING ME TO PAY IN FULL. AFTER MUCH ARGUING DEALER SUGGESTED TO REDUCE OWNER COSTS TO HALF, BUT STILL INSISTED THAT PROBLEM WAS MISUSE OF VEHICLE.*AK

VEHICLE WOULD SHAKE BADLY. WHEN TRYING TO STOP, VEHICLE WOULD SHAKE ALL OVER THE ROAD. CAN SMELL BRAKES BURNING WHEN APPLIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

THE DEALER SAID THEY HAVE SEEN THIS PROBLEM IN MANY WRANGLERS WITH THE SAME CLUTCH AND TRANSMISSION. THE THROW-OUT BEARING HAS ROTATED ON THE CLUTCH FORK AND THE FORK HAS BEEN PUSHED DOWN OVER THE THROW-OUT BEARING, CAUSING THE CLUTCH SLAVE TO EXTEND TO THE MAXIMUM, WHICH CAUSES THE CLUTCH NOT TO BE ABLE TO BE DEPRESSED. THEREFORE, I WAS DRIVING DOWN THE STREET WITH A NON-OPERATIONAL VEHICLE. THIS WAS A DANGEROUS SITUATION.

WHEN BRAKES ARE APPLIED VEHICLE VIBRATES OUT OF CONTROL. DEALER HAS REPLACED ROTORS AND BRAKES SEVERAL TIMES BECAUSE ROTORS BECOME OUT OF ROUND. PLEASE PROVIDE FURTHER INFORMATION.*AK

FUEL TANK IS WARPED AND HAS CAUSED FUEL TO LEAK. *AK CONSUMER WAS TOLD BY THE DEALER THAT WHEN THEY REPLACED FUEL PUMP THEY DID NOT TORQUE THE SCREWS PROPERLY AND THAT CAUSED THE TANK TO WARP AND LEAK. *YD

WHEN BRAKES ARE APPLIED VEHICLE VIBRATES UNCONTROLLABLY. DEALER HAS REPLACED ROTORS, AND BRAKES SEVERAL TIMES BECAUSE THE ROTORS WERE OUT OF ROUND. PLEASE PROVIDE FURTHER INFORMATION.*AK

BRAKES HAVE BBEEN REDONE, TURNED OR REPLACED 4 TIMES WITHIN 36,000 MILES. VEHICLE SHAKES/ SHIMMIES, AND STEERING WHEEL JERKS WHEN BRAKES ARE APPLIED. DEALER EXPLAINED IT COULD BE SEVERAL PROBLEMS, BUT CONSUMER WAS STILL PAYING $300-$500 TRYING TO CORRECT WHAT THEY WERE NOT SURE OFF. *AK

WHILE DRIVING VEHICLE 45 TO 50 MPH ON A CLEAR DAY HAD AN ACCIDENT, AND AIRBAGS DID NOT DEPLOY. ALSO, CONSUMER STRUCK ANOTHER VEHICLE ON PASSENGER'S SIDE . VEHICLE HAD FRONTAL IMPACT.

DEALER REPLACED INSTRUMENT PANEL CLUSTER MODULE AND PROBLM HAS REOCCURRED. TAKEN BACK TO THE DEALER, AND INFORMED CONSUMER THAT A WIRE WAS FOUNDED BROKEN AND REPLACED IT AGAIN. NO PROBLEMS AT THIS TIME. *AK CONSUMER DOES NOT FEEL THAT HE SHOULD HAVE BEEN CHARGED, VEHICLE HAD BEEN WORKED ON DURING A RECALL REPAIR REGARDING THE AIR BAG ON JUNE 7TH OF 2000. *SLC

VEHICLE STALLED AT A STOP LIGHT AND WOULD NOT RESTART, CONSUMER LEFT TO CALL A TOWING SERVICE AND WHEN HE CAME BACK THERE WAS A FIRE IN THE ENGINE COMPARTMENT, CLAIM 25-5566-210. *SLC

UPON INSPECTION OF THE ENGINE COMPARTMENT IT WAS DISCOVERED THAT THE POWER STEERING HOSE WAS BADLY WORN FROM CONTACT WITH THE STEERING COLUMN, IT APPEARS THAT THE RADIATOR HOSE PRESSED THE OWER STEERING HOSE AGAINST THE STEERING COLUMN JOINT. NLM

THE CHEROKEE WAS IDLING IN PARK WHEN IT LURCHED INTO REVERSE WITHOUT WARNING AND RAN OVER THE DRIVER WHO WAS OUTSIDE OF THE VEHICLE. THE VEHICLE THEN TRAVELED DOWN THE ROAD COMING TO A STOP IN THE DITCH.*AK

THE JEEP WAS IN PARK WITH THE KEYS OUT OF THE IGNITION AND MY SON WHO IS FIVE YEARS OF AGE ACCIDENTLY KNOCKED THE CAR OUT OF PARK. IT WENT INTO NEUTRAL AND WENT DOWN THE DRIVEWAY ACROSS THE STREET AND UP IN TO MY NEIGHBOR'S YARD AND CAME BACK DOWN THE YARD AND WAS PHYSICALLY STOPPED BY A NEIGHBOR BEFORE IT HIT OUR RURAL MAILBOX. THER WERE APPROXIMATELY 20 CHILDREN PLAYING N THE CUL-DE-SAC. THIS ALL HAPPENED WITH MY FIVE YEAR OLD SON INSIDE THE VEHICLE. TO REPEAT THE KEYS WERE NOT IN THE VEHICLE, YET IT COULD STILL BE MANUVERED INTO GEAR ACCIDENTLY BY A FIVE YEAR OLD. IT WAS A MIRACLE THAT NO ONE WAS INJURED OR KILLED DUE TO THE ACTIVITY LEVEL OF OUR STREET AT THE TIME. *AK

WHEN WE USE OUR TURN SIGNALS, THE EMERGENCY FLASHERS COME ON. THE FIRST TIME WE TOOK IT IN, THE DEALERSHIP FOUND NO PROBLEM. THEN THEY CHANGED A PART WHICH DID NOT SOLVE THE PROBLEM. THEY CLAIMED IT WAS AN " INTERMITTENT" PROBLEM AND WE HAD NO RECOURSE BUT TO BRING THE VEHICLE IN EVERY TIME THE PART MALFUNCTIONED. LAST NIGHT I WAS DRIVING WITH THREE CHILDREN IN MY VEHICLE ON A TWO LANE ROAD IN A RURAL AREA. AS I PREPARED TO TURN LEFT BY TURNING ON MY TURN SIGNAL I NOTICED A VEHICLE BEHIND ME TRAVELLING AT ABOUT 50 MPH. WHEN I SLOWED TO TURN, THE VEHICLE PASSED ME ON THE LEFT. HAD I NOT BEEN AWARE OF THIS PROBLEM, THERE WOULD HAVE BEEN A TERRIBLE ACCIDENT. IS MY JEEP THE ONLY ONE THAT HAS THIS PROBLEM. I GAVE UP ON TRYING TO HAVE IT FIXED TWO YEARS AGO BECAUSE I COULDN'T TAKE MY VEHICLE IN TO HAVE IT SERVICED EVERY SINGLE DAY! I HAVE NOT TALKED TO THE MANUFACTURER AND I DON'T KNOW IF THE DEALERSHIP DID. I WOULD HOPE THAT THEY LET JEEP KNOW THAT THERE IS A PROBLEM. MY CONTACT AT THE DEALERSHIP IS NAMED ANGELA. SHE WAS SYMPATHETIC BUT DID NOTHING TO SOLVE MY PROBLEM.*AK

POWER ASSISTED WINDOWS FAILED AND NEEDED TO BE REPLACED FOR DRIVER AND PASSENGER SIDE DOORS. DEALERSHIP HAS REPLACED REGULATOR FOR THE POWER WINDOWS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

WHILE PARKED, THE VEHICLE'S TRANSMISSION SLIPPED OUT OF GEAR, ROLLING DOWN AN INCLINE AND TRAVELING ABOUT 500 FEET BEFORE HITTING A MAILBOX AND COMING OT REST ON A NEIGHBORS FRONT LAWN. *AK

WHEN SHIFTING VEHICLE FROM DRIVE TO REVERSE THERE IS A CLUNKNIG NOISE COMING FROM UNDERNEATH OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK

VEHICLE WAS IDLING IN PARK WHILE PUTTING ON SEATBELT. SUDDENLYAND WITHOUT ANY WARNING, VEHICLE SHIFTED INTO REVERSE. HAD TO SLAM ON BRAKES, HARD TO STOP. IN THE PROCESS DRIVER HAD INJURED HIS BACK DUE TO JERKING OF THE VEHICLE AND BRAKES BEING APPLIED.*AK

SINCE 37,000 MILES, ROTORS WERE WARPED, WITH BRAKING PULSATION-MACHINED. #2 WARPED ROTORS WITHIN 3 MO. NEW ROTORS. WARPED ROTORS WITHIN 3 MO. ROTORS MACHINED-NEW BRAKE PADS. ANOTHER THREE MONTHS ROTORS WARPED. AND GRINDING NOICE WHEN BRAKE PEDAL FULLY ENGAGED. BELIEVE A DESIGN FLAW TO BE PRESENT CAUSING THE ROTORS TO WARP CONTINUALLY. THIS MANIFESTS INTO PULSATION WHEN BRAKING MORE OFTEN THAN NOT. *AK

CONSUMER LOST CONTROL OF VEHICLE ON WET PAVEMENT, VEHICLE HIT A TREE AND CAUGHT ON FIRE, CONSUMER FEELS THE LOSS WAS DUE TO A MANUFACTURERS DEFECT, CLAIM 13-7350-903. *SLC

WAS DRIVING VEHICLE WENT INTO A SPIN, AND HIT ANOTHER VEHICLE. HAD TRIED TO CORRECT STEERING WHEEL, BUT IT WOULD NOT MOVE. TOOK VEHICLE TO DEALERSHIP, MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. BUT, DID REPAIR TIE ROD DAMAGED DUE TO CRASH. A FEW DAYS LATER , STEERING LOCKED UP AGAIN WHILE TURNING FROM ONE STREET INTO ANOTHER. *AK

RECEIVED RECALL NOTICE 00V136000. CONTACTED DEALER, AND TOOK VEHICLE IN FOR REPAIRS. OLD ROTORS WERE REPLACED WITH NEW GOLDEN BROWN ROTORS. NEW ROTORS WOULD CHUG OR DRAG WHEN BRAKES WERE APPLIED. CONTACTED MECHANIC, AND INFORMED CONSUMER WILL NOT REPLACE PADS OR ROTORS. NEW ROTORS WERE DEFECTIVE DUE TO BEING COATED. *AK

I WAS DRIVING ON EXPRESSWAY TO WORK AT 6AM, IN LIGHT TRAFFIC. HOOD SUDDENLY FLEW UP, BLOCKING MY VISION, SLAMMED AGAINST THE ROOF OF THE JEEP AND FOLDED. I SLOWED DOWN AND WAS ABLE TO PULL OF THE ROAD WITHOUT HITTING ANYTHING, OR BEING HIT BY ANY OTHER VEHICLES, IN SPITE OF SEVERELY IMPAIRED VISION! WE HAVE CONTACTED CHRYSLER AND HAD THE VEHICLE REPAIRED AT THE DEALER. USAA (OUR INSURANCE) HAS PAID FOR ALL REPAIRS WITH EXCEPTION OF THE $250 DEDUCTABLE. THE MANUFACTURER IS CLAIMING "NORMAL WEAR AND TEAR". WHAT WOULD THEY BE SAYING IF THERE HAD BEEN A FATALITY, WHICH WOULD HAVE BEEN CERTAIN DURING PEAK TRAFFIC.*AK

SEVERE VIBRATION WAS DETECTED COMING FROM THE FRONT END, CORRECT ROTORS. PASSENAGER POWER WINDOWS WILL NOT OPERATE WITH OUT MESSING WITH THE WINDOW LOCK BUTTON, THE PROBLEM IS INTERMITTENT.

PASSENGER'S DOOR DOESN'T OPEN, AND ALARM SYSTEM GOES ON AND OFF INTERMITTENTLY. ALSO, MUFFLER SYSTEM DRAGS ALL THE WAY DOWN TO FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK

THE CONSUMERS VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, CAUSING INJURIES.*NLM (ATTORNEY FOR CLIENT).

WHILE VEHICLE WAS IN PARK AT A GAS STATION CAR JUMPED OUT OF PARK AND INTO REVERSE, CRUSHING CONSUMER'S LEG. CONSUMER WAS UNABLE TO WORK FOR MONTHS. DEALER HAS YET TO BE CONTATCED. PLEASE PROVIDE FURTHER DETAILS. *AK

WHEN COMING TO A GRADUAL STOP ON WET OR DRY ROAD CONDITIONS VEHICLE AND STEERING WHEEL BEGAN TO SHAKE. DEALER WAS AWARE OF PROBLEM, BUT WAS UNABLE TO REMEDY PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.*AK

ON JULY 4, 2000, OUR 1999 JEEP CHEROKEE JUMPED FROM PARK INTO DRIVE AND COVERED APPROX. 40 FEET BEFORE PLUMMETING INTO A HOLE BEING DUG FOR THE FOUNDATION OF OUR NEW HOME WITH OUR THEN 15-MO. SON INSIDE. THE JEEP FLIPPED ONTO ITS ROOF TRAPPING OUR SON (WHO HAD FALLEN ASLEEP INSIDE) UPSIDE DOWN WITHIN INCHES OF MORE THAN A FOOT OF WATER THAT HAD COLLECTED AT THE BOTTOM. FORTUNATELY WE WERE ABLE TO RESCUE OUR SON WHO WAS UNINJURED. THE JEEP WAS IN PARK WITH THE AC ON FULL AND WAS STATIONARY FOR MORE THAN 15 MINUTES ON LEVEL GROUND BEFORE JUMPING INTO DRIVE. I HAVE PICTURES OF THE JEEP AT THE SCENE AND THE CONDITIONS PRIOR TO THE ACCIDENT, AS WELL AS A POLICE REPORT. I WOULD LIKE TO HELP MAKE SURE NO ONE EVER HAS TO EXPERIENCE SOMETHING SO HORRIFYING (AND POTENTIALLY FATAL) AGAIN.*AK

I AM EXPERIENCING A PROBLEM WHERE THE MY AUTO IS IDLING IN PARK AND THEN LURCHES INTO REVERSE. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE TREATING ME LIKE WHAT I DESCRIBE IS IMPOSSIBLE AND IGNORING MY COMPLAINT. I HAVE A DATE SCHEDULED FOR REPAIR AND ITS MY GUESS THE PEOPLE AT CHRYSLER KNOW THAT THIS IS A MAJOR DEFECT IN THE AUTO AND ARE TRYING TO SWEEP IT UNDER THE CARPET. ALSO MY TRANSMISSION IS DRAGGING THEY ACKNOWLEDGED THAT PROBLEM AND ARE TO REPAIR IT SOON. I WISH I HAD NEVER BOUGHT THIS DEATH TRAP. I HAVE ALSO TALKED WITH SEVERAL OTHER JEEP OWNERS AND MOST REPORT SOME PROBLEMS WHEN THE AUTO IS IN REVERSE.

POSSIBLY CAME OUT OF PARK IN DRIVEWAY. ROLLED BACK INTO MY PARKED TRUCK. EXTENSIVE DAMAGE TO JEEP DOOR. HAD TO HAVE IT REPLACED. *AK

CONSUMER HAD A FRONTAL IMPACT COLLISION THAT RESULTED IN FRONT DRIVER'S AND PASSENGER'S AIRBAGS FAILING TO DEPLOY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

BRAKE PADS AND ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

I HAVE CONTACTED JEEP, AND EVEN THOUGH THERE IS A RECALL ON SIMILAR JEEPS WITH SIMILAR PROBLEMS, THEY REFUSE TO TAKE A LOOK AT MY CAR WITHOUT ME PAYING FOR THE DIAGNOSTICS. *AK

FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING WHICH HAS RESULTED IN POOR BRAKING ABILITY. WHEN BRAKES ARE APPLIED A VERY UNUSUAL NOISE OCCURS, AND PEDAL AT TIMES GOES TO THE FLOOR. PLEASE GIVE ANY FURTHER DETAILS.*AK

ROTORS ARE CORRODING, BUT THERE IS NOTHING WRONG WITH BRAKES. VEHICLE IS NOT PART OF RECALL 00V136000/ MANUFACTURER'S RECALL 879, AND DEALER IS NOT MAKING ANY AGREEMENTS FOR COVERAGE. *AK THE CONSUMER WAS SEEKING REIMBURSEMENT OF $ 225 FOR REPLACEMENT OF TWO ROTORS. *YH

WHILE TRAVELING ON HIGHWAY BRAKE ROTORS WARPED AT EVERY 12,000 MILES, AND VEHICLE SHOOK WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK

THE LOWER STEERING SHAFT FAILED AND THE STEERING GEAR WAS WORN CAUSING A CATCH IN THE STEERING WHEEL. NLM

CALLED DEALER BACK IN APPROX.APRIL,2000,CAR HAD 16,000 MILES AT THAT TIME . WE WERE TOLD THE ROTORS NEEDED TO BE CUTAND THAT IT WASN'T UNDER OUR WARANTY. WE HAD THEM CUT AND NEW PADS PUT ON. THA CAR NOW HAS 30,000 MILESAND IS PULSATING AND THE WHEEL SHAKEASPEARELLY BAD WHEN THE BRAKES ARE APPLIED AT ABOUT 50 .MPH.ASKED DEALER ABOUT RECALL AND THEY WON'T FIX PROBLEM.WE GOT SNUBBED ONCE, BUT WON'T LET IT HAPPEN AGAIN....PLEASE HELP!!!RWRRA. *AK

I WOULD LIKE TO ADD THAT THE BRAKE DISC PROBLEM THAT I'VE ENCOUNTERED HASN'T BEEN A FAILURE. HOWEVER, I'M VERY WORRIED ABOUT THESE COMPONENTS ON ALL JEEPS. ALL OF MY FRIENDS HAVE JEEPS AND DO COMPLAIN ABOUT THE BRAKES. THE BRAKES MAY NOT STOP THE VEHICLE, ROTORS WARP CONSTANTLY UNDER NORMAL DRIVING CONDITIONS, AND REPAIRS/SERVICE ISSUES ARE A HASSLE. I WOULD HOPE THAT THIS IS INVESTIGATED BEFORE SOMEBODY IS INJURED OR KILLED. ALSO, JASPER JEEP IS THE DEALERSHIP THAT SOLD THE JEEP TO ME. THEY ARE GREAT. IT IS NALLEY JEEP IN ROSWELL GA THAT IS GIVING ME A HARD TIME. THEY WILL NO LONGER AUTHORIZE "FREE REPAIRS" TO A FAULTY PRODUCT. THE NUMBER TO THAT DEALERSHIP IS [XXX] AND THE ADDRESS IS [XXX], ROSWELL GA 30076. THANK YOU FOR YOUR HELP.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING VEHICLE STALLED OUT AND DIED WITHOUT WARNING. DEALER HAS REPLACED CRANK AND CAM SENSOR. *AK

CONSUMER REPLACED TWICE TRANSFER CASE; ONCE AT 33,000 AT COST OF $1200, AND AT ADDITIONAL 14,000 MILES LATER AT $1200. 2 DAYS LATER, AFTER GETTING VEHICLE BACK, CONSUMER WAS MADE AWARE THAT FRONT DRIVELINE HAD TO BE REPLACED AT A COST OF $1000. DEALER STATED THIS WAS NOT NORMAL, AND THEY HAD ONLY SEEN 1 OTHER VEHICLE SIMILAR TO CONSUMER'S.*AK

WHEN BRAKING FROM ABOVE 45MPH, VEHICLE/STEERING WHEEL/PEDAL VIBRATES SO EXCESIVELY THAT IT IS DANGEROUS AND HARD TO CONTROL.DEALER HAS WORKED ON THIS PROBLEM 5 TIMES AND REPAIRS ONLY LASTS FOR APPROX 6 MONTHS. *AK

ROTORS WENT BAD ONLY 18,000 MILES ON VEHICLE. CONSUMER HAS TAKEN VEHICLE IN FOR ROTORS TWICE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK BRAKES PULSATE WHEN APPLYING BRAKES. RIGHT FRONT AND LEFT FRONT BRAKE ROTORS WERE REPLACED. THE LEFT SPEAKER CUTS OUT OVER BUMPS. *YH

BOTH REAR CYLINDERS HAD TO BE REPLACED TWICE WITHIN A MONTH. DEALER NOTIFIED, AND KEPT REPLACING CYLINDERS. UNABLE TO LOCATE CAUSE OF PROBLEM. *AK *SLC

WHILE APPLYING BRAKES AT HIGHWAY SPEED IT CAUSES VEHICLE TO VIBRATE.DEALER NOTIFIED, AND HAD FRONT ROTORS TURNED. *AK

WHILE TRAVELING 30-35 MPH WHEN TRYING NOT TO HIT A DOG CONSUMER RAN OFF ROAD, AND FRONTAL AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK

BOTH FRONT FACTORY BRAKE ROTORS WARPED CAUSING BRAKES TO PULSATE WHEN BRAKING TO A STOP. THE DEALER REPLACED THE ROTORS TWICE AND IT CONTINUES TO PULSATE AFTER ABOUT 6,000 MILES.*AK

WHILE DRIVING STEERING WHEEL COMPLETELY DISENGAGED FROM STEERING COLUMN, CAUSING LOSS OF VEHICLE CONTROL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK