CONSUMER WAS SITTING IN PARKED VEHICLE WITH GEAR IN PARK, AND WHEN TRYING TO PULL OUT OF SPACE, STEERING WAS TURNING, BUT GOING ANYWHERE. DEALER NEVER SAID WHY IT BROKE, BUT ANY PIECE CAN BREAK. THAT WAS WHY THEY HAVE MANUFACTURER'S GUARANTEE. *AK
1999 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
CONSUMER CONTACTED DEALER FOR ROUTINE BRAKE WORK WHEN DEALER NOTICED FRONT BRAKE ROTORS WERE CORRODED. SAME ISSUE WAS STATED IN NHTSA RECALL 00V136000/ MANUFACTURER'S RECALL 879. MANUFACTURER AND DEALER STATED THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
THE REAR TIRE BLEWOUT WITHOUT WARNING (GOODYEAR WRANGLER RT/S P225/75R15-102S),SMALL NAIL FOUND IN THE TIRE, HOWEVER NO DEFLATION OCCURED PRIOR TO BLOWOUT. NLM
FRONT BRAKES AND ROTORS ARE WEARING OUT TOO FAST. EVERY FEW THOUSAND MILES FRONT BRAKE AND ROTORS NEED REPLACING. TOOK TO DEALER, AND THEY SAID IT WAS NORMAL. BUT, CONSUMER DID NOT THINK SO.*AK THE FRONT ROTORS AND BRAKE PADS WERE REPLACED BUT THE SAME PROBLEM OCCURED ON REAR BRAKES AND ROTORS AND WERE REPLACED. THE FRONT BRAKES WERE PULSATING AND POSSIBLY NEED REPLACING. THE MANUFACTURER SAYS THIS WAS NORMAL. *YH
WHILE DRIVING DOWN HIGHWAY, DRIVERS SIDE FRONT WINDOW LOWERED COMPLETELY ON ITS OWN. WINDOW MOTOR STILL WORKS, BUT WILL NOT RAISE THAT WINDOW OR LOWER IT.
EVERY 10,000-15,000 MILES ROTORS WILL WARP, CAUSING VEHICLE TO VIOLENTLY SHAKE WHEN APPLYING BRAKES AT A HIGH RATE OF SPEED.*AK
WHILE DRIVING THE VEHICLE COMLETELY SHUT DOWN, AS A RESULT THE VEHICLE HYDROPLANED AND ONLY STOPPED AFTER SKIDDING BACK AND FORTH ACROSS THE INTERSTATE AND SPINNING SEVERAL TIMES, THE DEALER HAS NOT BEEN ABLE TO FIND OR REPAIR THE PROBLEM BUT THEY BELIEVE IT IS AN ELECTRICAL PROBLEM. NLM
WITHIN 15,000 MILES FRONT BRAKE ROTORS HAVE PREMATURELY WORN WHICH CAUSED VEHICLE TO VIBRATE WHEN BRAKES WERE APPLIED. PLEASE GIVE ANY FURTHER DETAILS.*AK
CONSUMER HAD 2 ACCIDENTS IN VEHICLE DUE TO BRAKE FAILURE. BOTH TIMES, PEDAL WENT TO FLOOR AND THERE WAS NO BRAKE ACTION. FIRST ACCIDENT SPEED WAS 15-20 MPH, SECOND 30 MPH. UNDER WARRANTY, BUT SINCE DEALER COULD FIND NO PROBLEM CHRYSLER REFUSED TO HONOR WARRANTY. $ AMOUNT ON VEHICLE WAS A COMBINED $ 15000.00. *AK
WHEN TURNING RIGHT THE STEERING LOCKS & YOU CAN'T TURN AT LOW SPEEDS. *AK
JEEP LEMON!!! TERRIBLE VEHICLE, TERRIBLE COMPANY!! THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY FOR THESE TWO ISSUES, AMONG OTHERS! I HAVE ALMOST REARENDED SOMEONE, BY LOOKINGBACK TO SEE IF I WAS REAR ENDED DUE TO THE HARD SHIFT. THE BRAKES SHAKE SO MUCH UNDER BRAKING THAT I DID REAR END SOMEONE, HOWEVER THERE WAS NO NOTICABLE DAMAGE TO EITHER VEHICLE.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY WHILE ENTERING A RAMP THERE WAS A LOUD GRINDING/LOUD NOISE. THIS WAS CAUSED BY GEARS COMING APART. DEALERSHIP WAS AWARE OF PROBLEM, AND CONSUMER HAD TRANSMISSION REPLACED.*AK
VEHICLE HAS BEEN IN SHOP FOR ROUGH IDLE, PULLS TO THE RIGHT, REPLACED PASSENGER SIDE REAR WINDOW MOTOR, REPLACED DRIVERS SIDE WINDOW MOTOR, FRONT ROTORS REPLACED AT 9300 MILES, TRANSMISSION FLUID LEAKS, VEHICLE RIDES LIKE A CHEVETTE OVER BUMPS AND MAKES CREAKING NOISES IN FRONT END, SOUNDS LIKE TIRES WILL FALL OFF WHEN ON ROUGH ROAD, DEALER SAYS EVERYTHING IS FINE, BUT IT IS NOT. HAS THE WORST RIDE THAN ANY OTHER CAR I HAVE EVER HAD. VEHICLE MAKES HORRIBLE KLUNKING NOISE WHEN SHIFTED FROM PARK TO REVERSE. SOUNDS LIKE TRANSMISSION IS GOING TO FALL ON GROUND. VEHICLE JUMPS INTO GEARS. ON 7/30/99, I HAD STARTED THE VEHICLE AND WAS STANDING BEHIND VEHICLE WHEN IT JUMPED OUT OF PARK TO REVERSE AND PROCEEDED TO THROW ME UNDER THE VEHICLE AND THEN ROLLED OVER MY LEGS.
FRONT BRAKE ROTORS AND PADS WEARING OUT FREQUENTLY CAUSING THE STEERING WHEEL AND COLUMN TO VIBRATE . *YH
VEHICLE EXPERIENCED FIRE, STARTER FAILURE IS SUSPECTED TO BE THE CAUSE, CLAIM 53-C679-292. *SLC
WHILE VEHICLE WAS PARKED CONSUMER NOTICED POWER STEERING HOSE HAD RUBBED THROUGH. EVERY TIME WHEEL WAS TURNED IT RUBBED ON POWER STEERING HOSE, NEXT TO EXHAUST MANIFOLD. ALSO HAD TO REPLACE TRANSFER CASE. *AK THE POWER STEERING LINE IS ADJACENT TO UNIVERSAL JOINT ON STEERING SHAFT, OVER TIME WHEN STEERING WHEEL IS TURNED, IT WILL EVENTUALLY WEAR THROUGH, THIS LINE IS ALSO NEAR EXHAUST MANIFOLD WHICH COULD CAUSE A FIRE WHEN STEERING FLUID SPRAYS ONTO A HOT EXHAUST MANIFOLD, THE REPLACEMENT PART HAS BEEN REDESIGNED TO KEEP THE LINE AWAY FROM THE STEERING SHAFT, CONSUMER FEELS THE DEALER SHOULD BE LIABLE TO REPLACE THE PART SINCE IT IS A DESIGN DEFECT. *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
POWER WINDOWS STOP WORKING, THIS TIME EVERYTHING ON THE DRIVER'S DOOR NOT WORKING (WINDOWS, LOCKS, REAR VIEW MIRROR ADJUSTMENT); THIS IS THE THIRD TIME, HAS GONE BACK AND FORTH BETWEEN PASSENGER SIDE AND DRIVER SIDE. *AK
HAD 2 SIDE WALL BLOWOUTS WITH A 3RD TIRE BULGING AT THE SIDE. I HAD TO PAY FOR THE FIRST TIRE BECAUSE NOTHING WAS SUSPECTED TO BE WRONG, THEN THE TIRES KEPT BLOWING OUT AND THE 3RD TIRE WAS CAUGHT BEFORE THE BLOW OUT OCCURRED. GOOD YEAR WAS CONTACTED AND THEY REPLACED 3 TIRES BUT REFUSED TO REIMBURSE FOR THE FIRST TIRE THAT WE PAID FOR. I FEEL SOMEONE NEEDS TO LOOK INTO THESE TIRES BEFORE SOMEONE ENDS UP GETTING KILLED. *AK (TIRESIZE: 225/75 R15)( DOT NUMBER: TIRE SIZE: 225/75 R15 )
RIGHT FRONT TIRE SUDDENLY AND INSTANTANEOUSLY LOST ALL AIR PRESSURE WHILE DRIVING INTERSTATE 95 NORTH IN MD APPROACHING DE BORDER. I QUICKLY LOST STEERING AND BRAKING CONTROL, AND WAS NEARLY STRUCK BY A TRACTOR TRAILOR AT FULL SPEED. LUCK ALONE GOT MY WIFE AND I TO THE SIDE OF THE ROAD WITHOUT BEING INVOLVED IN AN ACCIDENT. I HAVE MADE INITIAL CONTACTS WITH THE CAR DEALERSHIP, AND WITH A GOODYEAR TIRE AND RUBBER SERVICE CENTER (REISTERSTOWN, MD). BOTH THE DEALERSHIP AND THE GOODYEAR SERVICE CENTER DISPLAYED RELUCTANCE TO REPLACE MY TIRE AT NO CHARGE. I DON'T BELIEVE I CAN GET AN HONEST EVALUATION OF MY BLOWN TIRE, AS THEY ARE BOTH FINANCIALLY BIASED. *AK (TIRESIZE: P225/75R15)( DOT NUMBER: TIRE SIZE: P225/75R15 )
WHEN CONSUMER SHIFTED VEHICLE INTO GEAR THERE WAS A CLUNKING NOISE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
THE REAR AXLE HAS A EGINEERING DEFECT, ADMITTED BY CHRYSLER, THAT CAUSE THE TRANSMISSION TO SLIP AT START AND STOP. THEY HAVE SAID SOME CARS HAVE IT AND SOME DON'T. MINE DOES. THE RENTAL THEY GAVE ME WHICH WAS IDENTICAL DIDN'T HAVE THE PROBLEM. I HAVE HAD IT IN 4 TIMES IN 6 MONTHS AND THEY HAVE FINALLY TOLD ME THEY CONSIDER IT "WITHIN LIMITS" EVEN THOUGH SOME OF THE SAME VEHCILE DON'T HAVE THE PROBLEM AN OTHERS ARE REALLY BAD. I CAN'T EVEN RESELL THE VEHICLE DUE TO THE PROBLEM. THEY "ALTERED" MY TRANSMISSION WHERE IT ATTACHES TO THE AXLE TO "ASSIST" THE PROBLEM. THEY ALSO "ALTERED" THE SPRINGS. I'M CONCERNED WHAT THEY ACTUALLY DID TO MY CARE AND IT'S SAFETY AT THIS POINT.*AK
WHEN DRIVING AND APPLYING HIS BRAKES VEHICLE SHAKES AND VIBRATES. DEALERSHIP WAS AWARE OF PROBLEM.*AK
THE LUG WRENCH FAILED WHILE THE CONSUMER WAS ATTEMPTING TO CHANGE A FLAT TIRE, THE LUG WRENCH IS MADE OF FABRICATED METAL WHICH IS INADEQUATE TO REMOVE THE LUG NUTS. *SLC
DISC BRAKE ROTORS WARPED AT 32,000, TAKEN TO DEALER AND CHARGED TO FIX DESPITE TECHNICAL BULLETIN ISSURED. 1,000 MILES LATER, ROTORS WARPED AGAIN-NOT UNDER WARRANTY AT THIS TIME SPENT $431.00 TO REPLACE WAHT WAS DESCRIBED AS INADEQUATE ROTORS FOR THIS MAKE AND MODEL CAR. TOTAL SPENT ON TECHNICAL PROBLEM $489.00 AUTO MILEAGE 36,163. *AK
TIRE FAILED WHILE VEHICLE WAS BEING TOWED BEHIND MOTOR HOME. AIR PRESSURE HAD BEEN CHECKED THAT MORNING. FAILURE WAS COMPLETE TREAD SEPARATION FROM CARCASS. GOODYEAR SAID NOTHING COULD BE DONE AND IT WASN'T THEIR FAULT. FAILURE RESULTED IN DAMAGE TO VEHICLE. *AK (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
WHILE DRIVING, CONSUMER HIT THE BRAKES, THE BRAKES FAILED AND VEHICLE WENT INTO A DITCH AND CAUGHT ON FIRE, THE ENGINE HAD CAUGHT ON FIRE AND CAUSED BRAKES TO FAIL, CONSUMER STATED THERE WERE MANY ELECTRICAL PROBLEMS WITH THE VEHICLE THAT WERE NOT RESOLVED, CLAIM 47-4201-794. *SLC
DRIVER'S AND PASSENGER'S WINDOWS INTERMITTENTLY WERE DROPPING OFF THE TRACK WHILE TRAVELING. DEALER WAS NOTIFIED AND REPAIRED PASSENGER'S SIDE. LATER ON, PROBLEM REOCCURRED ON DRIVER'S SIDE. DEALER NOTIFIED, AND APPOINTMENT GIVEN. *AK *SLC
THE VEHICLES FRONT BRAKES & ROTORS ARE GONE, I REPLACED THEM @ 33500 MILES (DOT NUMBER: 0 TIRESIZE: 0)
WHILE DRIVING AT HIGHWAY SPEED APPLIED THE BRAKES TO SLOW DOWN AND VEHICLE STARTED TO PULL TO RIGHT INTO THE OTHER LANE. THIS CAUSED CALIPERS TO LOCK UP. FINALLY TOOK VEHICLE TO DEALER , AGAIN FOR THE FOURTH TIME FOR THIS PROBLEM & HAD IT REPAIRED. AFTER EACH REPAIR PROBLEM WOULD REAPPEAR.*AK
SPARE TIRE MOUNTED ON LEFT SIDE BLOCKS VIEW OF DRIVER. SHOULD BE ON RIGHT SIDE OF VEHICLE BEHIND DRIVER. THIS IS A RHD VEHICLE USED FOR MAIL DELIVERY. HAVE ALMOST HIT 2 CARS THAT WERE BLOCKED FROM MY VIEW BY THE TIRE. CHRYSLER SAID THE RIGHT PANEL WILL NOT HOLD THE SPARE AND THE ONLY OPTIONS ARE TO LAY THE TIRE DOWN ON THE FLOOR OR PURCHASE A ROOF RACK AND MOUNT IT ON THE ROOF.
CONDENSATION WOULD BUILD UP IN AIR CONDITIONER WHICH CAUSED MILDEW WHEN DRYING. IT WOULD THEN EXPEL AN ODOR. ACCORDING TO MECHANIC, THERE IS NO REMEDY FOR THE PROBLEM, EXCEPT MAYBE SPRAYING WITH LYSOL. WHEN AIR CONDITIONER IS OFF CAN SMELL IT, BUT WORSE WHEN ITS ON.*AK
THE TREAD ON ALL THE ORIGINAL FOOUR TIRES ARE BALLED ALL AROUND. I HAVE ROTATED THE TIRES AND THE FRONT END IS IN ALIGNMENT. I CALLED GOODYEAR AND THEY STATED THAT THESE TIRE SHOULD NOT BE ON A JEEP THAT THEY ARE FOR SEDANS. THE TIRE DO HAVE TOURING WRITTEN ON THEM. I ALSO CALLED A NUMBER OF GOODYEAR DEALERS IN THE AREA AND THEY STATED THAT THEY WOULD NOT PLACE THESE TIRES ON A JEEP. CHRYSLER STATED THAT THESE TIRE ARE STANDED EQUIPEMENT. I'M JUST GLAD THAT NO ONE IN MY FAMILY HAS BEN HURT FROM THESE TIRES. I'M ABOUT TO REPLACE THEM...PLEASE HELP!*AK (TIRESIZE: P225/70R15)( DOT NUMBER: TIRE SIZE: P225/70R15 )
FRONT BRAKE ROTORS HAVE RUSTED. A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE/MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
AT SLOW RATE OF SPEED, REAR TIRE BLEW OUT. NO SIGN OF NAIL, ETC. AS CAUSE. DIDN'T DAMAGE TREAD PART OF TIRE, BUT BLEW THE SIDE OF THE TIRE OUT, LEAVING ONLY THREADS REMAINING. THIS HAPPENED ON BOTH REAR TIRES (12,000 MILES) WITHIN A 2-WEEK PERIOD.( DOT NUMBER: TIRE SIZE: P22575R15 )
CONSUMER HAS HAD MANY SETS OF TIRES, MAY BE DUE TO ALIGNMENT PROBLEMS. *SLC
CAR WAS TOTALLED AND NEITHER THE DRIVER NOR THE PASSENGER AIR BAG WORKED.
VEHICLE EXPERIENCED RECALL (00V-136) COMPONENT FAILURE PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
THE VIN NUMBER IDENTIFIED THE VEHICLE AS A 2000 JEEP CHEROKEE WHEN IT WAS ACTUALLY A 1999 MODEL, CONSUMER FOUND OUT WHEN INSURANCE COMPANY CAME TO REPLACE THE WINDSHIELD BUT THE 2000 MODEL WINDSHIELD WOULD NOT FIT THE VEHICLE. NLM
CONSUMER IS NOT ABLE TO OBTAIN RECALL REPAIR (00V-105) FOR THE AIR BAG MODULE, NO PARTS AVAILABLE. *MJS
HTTP://HOME.EARTHLINK.NET/~GARDENJ/BLOWOUT/. NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: 0293095 TIRE SIZE: P235/75R15 )
TRANSMISSION FLUID LEAKED ONTO CATALYTIC CONVERTOR CAUSING SMOKE. TRANSMISSION FLUID SPRAYED ONTO REAR WINDOW,TAILGATE AND LUGGAGE RACK. REPAIRED 5 TIMES WITHIN 46 DAYS. *AK
BRAKE ROTORS ARE EXPERIENCING THE SAME PROBLEMS AS DISCUSSED IN MANUFACTURER'S RECALL 10578. AS A RESULT OF DEFECTIVE ROTORS, VEHICLE VIBRATED SEVERELY. ROTORS HAVE BEEN FIXED BY DEALER TWICE. MANUFACTURER HAS ADVISED CONSUMER THAT THIS VIN# WAS NOT APART OF THE RECALL. *AK
WHILE CONSUMER WAS TRAVELING IN A RESIDENTIAL AREA DRIVER'S SEAT BELT CAME APART.*AK THE SEAT BELT BUCKLE RELEASED WITHOUT DEPRESSING DUE TO POSSIBLE BROKEN SPRING OR OTHER INTERNAL COMPONENT. *YH
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136), CONSUMER HAD TROUBLE GETTING DEALERSHIP TO REPAIR VEHICLE DUE TO LACK OF PARTS, FINAL REPAIR DONE AT A REPAIR SHOP, CONSUMER IS BEING DENIED RECALL REIMBURSEMENT DUE TO DEALERSHIP PROBLEMS. *MJS
CONSUMER COULD FEEL A FLUTTER. ROTOR S WERE PULSING REAL HEAVILY AND PULLING TO THE LEFT. TOOK TO DEALER AT 14000 MILES, AND THEY WOULD NOT REPAIR BECAUSE OF THE WARRANTY, CONSUMER FEELS THIS VEHICLE IS UNSAFE TO DRIVE, ESPECIALLY ON HIGHWAY.*AK VEHICLES MANUFACTURED THROUGH OCTOBER 15 OF 1998 WERE COVERED UNDER THE RECALL BUT THIS VEHICLEWAS BUILT ON NOVEMBER 21,1998 THEREFORE THIS VEHICLE WAS NOT COVERED BY THE RECALL. *YH
OXYGEN SENSOR FAILED. YH
DRIVER'S SEAT BELT WAS DIFFICULT TO UNLATCH. DEALER NOTIFIED ,AND APPEARED NOT WILLING TO ASSIST IN THIS MATTER. *AK
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →