Owners filed 5 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
2 of the 5 complaints (40%) are about the tires.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Tires › Tread/Belt | 2 | 0 | 0 | 0 | |
| Seat Belts › Front › Buckle Assembly | 1 | 0 | 0 | 0 | |
| Fuel System, Other › Storage · fuel system | 1 | 0 | 0 | 0 | |
| Equipment › Recreational Vehicle/Trailer | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
Remedy. FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
Defect. VEHICLE DESCRIPTION: FOLDING CAMPERS. A FLEXIBLE BRAKE HOSE IS NOT CLAMPED IN A POSITION AWAY FROM THE TIRE, WHICH CAN LEAD TO CHAFFING OF THE HOSE CAUSING A LEAK OF HYDRAULIC FLUID.
Risk. THIS COULD RESULT IN A LOSS OF TRAILER BRAKES, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL ADD A CLAMP TO THE BRAKE HOSE.
Defect. VEHICLE DESCRIPTION: FOLD DOWN TRAILERS WHICH USE GAS/ELECTRIC ABSORPTION REFRIGERATORS SUPPLIED BY NORCOLD. THE SWIVEL NUT WHICH IS AN INTEGRAL CONNECTION COMPONENT OF A PRESSURE TAP DEVICE HAS "STRESS CORROSION CRACKING."
Risk. THIS CRACKING CAN LEAD TO AN OPEN FRACTURE IN THE BRASS NUT, POTENTIALLY ALLOWING PROPANE GAS TO LEAK.
Remedy. DEALERS WILL REMOVE THE SWIVEL NUT/PRESSURE TAP COMPONENT AND REPLACE WITH A REMEDY KIT.
All 3 campaigns on file, newest first.
TL*THE CONTACT OWNS A NORCOLD REFRIGERATOR, MODEL N621. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO OBSERVED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THE NORCOLD CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE SERIAL NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02E019000 (EQUIPMENT:RECREATIONAL VEHICLE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE REFRIGERATOR HAS NOT BEEN REPAIRED. THE PART NUMBER WAS UNKNOWN. UPDATED 06/09/09 *BF 1999 JAYCO EAGLE. UPDATED 06/09/09.*JB
WHILE DRIVING 55 MPH A NOISE WAS HEARD FROM REAR. CONSUMER PULLED OVER, AND NOTICED REAR PASSENGER SIDE TIRE TREAD SEPARATION. CONSUMER CALLED ROADSIDE ASSISTANCE. FIRESTONE , LT225/R16, DOT VD1L1X0059. *AK
TIRE SEPARATION ON A FIRESTONE STEELTEX (CLASS E) MOTORHOME TIRE WITH 15,000 MILES CAUSING $1,600 IN PROPERTY DAMAGE TO VEHICLE. I WAS TRAVELING AT 55 MPH ON AN INTERSTATE. FIRESTONE NATIONAL DENIED CLAIM INDICATING LOW TIRE PRESSURE DETERMINED BY INSPECTION OF BEAD. TIRES HAVE ALWAYS BEEN INFLATED TO 72 # PRIOR TO EVERY TRIP. *LA
WHILE IN VEHICLE WAS MOTION PROPANE TANK BECME DEATACHED, AND WAS STILL HANGING ON TRAILER, AND DRAGGING ON ROAD. THIS CAUSED A SERIOUS FIRE HAZARD. CONSUMER CLAIMED THAT IT WAS NEVER PROPERLY ATTACHED AT THE FATORY. *AK
SEAT BELT BUCKLE MACHANISM IS JAMMED. FORD SENT A LETTER TO CONSUMER INDICATING THT FOR PART F8UZ1561203AAA THERE IS NOT A REPLACEMENT PART AVAILABLE IN THE USA UNTIL LATE SUMMER IF MANUFACTURER OF SEAT BELTS WOULD BE ALLOWED TO CONTINUE MANUFACTURING . *AK
All 5 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2014 | 1 | 1 | 0 | 0 | Routine |
| 2013 | 2 | 3 | 0 | 0 | Routine |
| 2012 | 0 | 1 | 0 | 0 | Routine |
| 2011 | 0 | 4 | 0 | 0 | Routine |
| 2010 | 2 | 2 | 0 | 0 | Routine |
| 2009 | 2 | 2 | 2 | 0 | Routine |
| 2008 | 1 | 1 | 0 | 0 | Routine |
| 2007 | 2 | 3 | 0 | 0 | Routine |
| 2005 | 1 | 3 | 0 | 0 | Routine |
| 2004 | 0 | 4 | 0 | 0 | Routine |
| 2003 | 0 | 5 | 0 | 0 | Routine |
| 2002 | 1 | 3 | 0 | 0 | Routine |
| 2001 | 2 | 3 | 0 | 0 | Routine |
| 2000 | 8 | 5 | 0 | 0 | Routine |
| 1999 — this page | 5 | 3 | 0 | 0 | Routine |
| 1998 | 7 | 6 | 0 | 0 | Routine |
| 1997 | 1 | 7 | 1 | 0 | Routine |
| 1996 | 5 | 1 | 1 | 0 | Routine |
| 1995 | 1 | 2 | 0 | 0 | Routine |
| 1994 | 0 | 1 | 0 | 0 | Routine |
| 1993 | 1 | 3 | 0 | 0 | Routine |
| 1992 | 0 | 2 | 0 | 0 | Routine |
| 1991 | 3 | 2 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2006. Source: NHTSA Office of Defects Investigation.