Owners filed 7 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 6 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Seat Belts | 2 | 0 | 0 | 0 | |
| Visibility › Defroster/Defogger/Hvac System | 1 | 0 | 0 | 0 | |
| Tires › Tread/Belt | 1 | 0 | 0 | 0 | |
| Suspension › Front › Shock Absorber | 1 | 0 | 0 | 0 | |
| Structure › Frame and Members | 1 | 0 | 0 | 0 | |
| Structure | 1 | 0 | 0 | 0 |
Defect. ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
Remedy. FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
Defect. VEHICLE DESCRIPTION: FOLDING CAMPERS. A FLEXIBLE BRAKE HOSE IS NOT CLAMPED IN A POSITION AWAY FROM THE TIRE, WHICH CAN LEAD TO CHAFFING OF THE HOSE CAUSING A LEAK OF HYDRAULIC FLUID.
Risk. THIS COULD RESULT IN A LOSS OF TRAILER BRAKES, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL ADD A CLAMP TO THE BRAKE HOSE.
Defect. VEHICLE DESCRIPTION: FOLD DOWN TRAILERS WHICH USE GAS/ELECTRIC ABSORPTION REFRIGERATORS SUPPLIED BY NORCOLD. THE SWIVEL NUT WHICH IS AN INTEGRAL CONNECTION COMPONENT OF A PRESSURE TAP DEVICE HAS "STRESS CORROSION CRACKING."
Risk. THIS CRACKING CAN LEAD TO AN OPEN FRACTURE IN THE BRASS NUT, POTENTIALLY ALLOWING PROPANE GAS TO LEAK.
Remedy. DEALERS WILL REMOVE THE SWIVEL NUT/PRESSURE TAP COMPONENT AND REPLACE WITH A REMEDY KIT.
Defect. VEHICLE DESCRIPTION: MINI MOTOR HOMES. THE ROUTING OF THE WIRE LOOM IN THE ENGINE IS TOO CLOSE TO THE ENGINE BLOCK.
Risk. CONTACT BETWEEN THE WIRE LOOM AND THE ENGINE BLOCK CAN CAUSE SMOKE AND/OR FIRE IN THE ENGINE BLOCK AREA.
Remedy. DEALERS WILL RELOCATE THE WIRE AWAY FROM THE ENGINE BLOCK.
Defect. VEHICLE DESCRIPTION: TRAVEL TRAILERS. A SPACER TUBE ON THE FRAME WAS OMITTED. THIS SPACER TUBE ALLOWS ADEQUATE CLEARANCE BETWEEN THE TIRE AND WHEEL WELL.
Risk. THE TIRE COULD BE DAMAGED AND/OR BLOW OUT FROM CONTACT WITH THE WHEEL WELL INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy. DEALERS WILL INSTALL A DEXTER AXLE KIT WHICH WILL REVERSE THE SPRING ORIENTATION TO GAIN THE CLEARANCE NEEDED.
Defect. VEHICLE DESCRIPTION: TRAVEL AND FOLDING TRAILERS EQUIPPED WITH DEXTER AXLES. THE WHEEL BEARINGS USED IN SOME OF THESE AXLES HAVE A METALLURGICAL DEFECT CAUSING EARLY FAILURE.
Risk. A WHEEL BEARING FAILURE COULD RESULT IN THE LOSS OF THE WHEEL END FROM THE AXLE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEXTER AXLE IS CONDUCTING THE NOTIFICATION AND REMEDY FOR THIS RECALL. DEALERS WILL INSPECT THE AXLES AND REPLACE THE WHEEL BEARINGS IF NECESSARY.
DT: THE CONSUMER OWNED A 1998 JAYCO 5TH WHEEL EAGLE SERIES. HE PURCHASED THE VEHICLE SECOND HAND. THE FRONT PANEL SEPARATED. WHILE DRIVING 60 MPH. THE ENTIRE DRIVER'S SIDE PANEL PEELED BACK. THERE WAS A SEPARATION FROM THE FIBERGLASSAND THE WOOD. THE CONSUMER CALLED JAYCO, AND THEY TOLD HIM IT HAD A TWO YEAR WARRANTY. THEY HAD NO INFORMATION ON WHY THIS OCCURRED. CONSUMER STATED HE COULD SEE THE PANEL BULGING. ALSO, COULD FEEL MOISTURE WHICH WAS CAUSED BY THE EXTREME ARIZONA WEATHER CONDITIONS. THE CONSUMER STATED THAT WHEN THE PANELING CAME OFFONE COULD SEE THE WOOD FRAMING AND INSULATION. BUBBLING AND SEPARATION WAS NOTICEABLE ON THE LEFT PANEL AND IN THE REAR. THE PANEL SLIPPED OUT OF THE SEAM. THERE WERE NO SCREWS. IT WAS JUST GLUED TO A METAL FRAME. *AK
THE RIGHT REAR AND LEFT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE TRAVELING AT 50 MPH. GOOD YEAR WRANGLER XT SIZE LT25575/R16E. *JB PRIOR TO THE INCIDENT, BOTH TIRES WERE MOUNTED ON THE REAR OF THE DUAL AXLE. (ONE ON LEFT AND ONE ALSO ON THE RIGHT) (MOTORHOME) *SCC *JB
A DEFECT INSIDE OF THE SUSPENSION SHOCK ABSORBERS CAUSED TIRES TO BLOW OUT. MOTORHOME WAS TOTALED, AND REAR TIRES BLEW OUT. *AK
STAPLES AND BOLGES ARE SEEN WITH THE NAKED ON THE OUTER PANEL OF TRAILER. *AK
SEAT BELT FAILED.
SEAT BELTS DON'T FIT PROPERLY/CAN'T BE USED.
HEATER UNIT DOES NOT GO ON DESIRED SETTING.
7 of 7 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2014 | 1 | 1 | 0 | 0 | Routine |
| 2013 | 2 | 3 | 0 | 0 | Routine |
| 2012 | 0 | 1 | 0 | 0 | Routine |
| 2011 | 0 | 4 | 0 | 0 | Routine |
| 2010 | 2 | 2 | 0 | 0 | Routine |
| 2009 | 2 | 2 | 2 | 0 | Routine |
| 2008 | 1 | 1 | 0 | 0 | Routine |
| 2007 | 2 | 3 | 0 | 0 | Routine |
| 2005 | 1 | 3 | 0 | 0 | Routine |
| 2004 | 0 | 4 | 0 | 0 | Routine |
| 2003 | 0 | 5 | 0 | 0 | Routine |
| 2002 | 1 | 3 | 0 | 0 | Routine |
| 2001 | 2 | 3 | 0 | 0 | Routine |
| 2000 | 8 | 5 | 0 | 0 | Routine |
| 1999 | 5 | 3 | 0 | 0 | Routine |
| 1998 — this page | 7 | 6 | 0 | 0 | Routine |
| 1997 | 1 | 7 | 1 | 0 | Routine |
| 1996 | 5 | 1 | 1 | 0 | Routine |
| 1995 | 1 | 2 | 0 | 0 | Routine |
| 1994 | 0 | 1 | 0 | 0 | Routine |
| 1993 | 1 | 3 | 0 | 0 | Routine |
| 1992 | 0 | 2 | 0 | 0 | Routine |
| 1991 | 3 | 2 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2006. Source: NHTSA Office of Defects Investigation.