2002 Jaguar Xjs

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the seats. No safety recall has been issued.

What fails

Component	Reports		Crashes	Fires	Injuries
Seats	1		0	0	0

What owners reported

Newest filings

Seats

Filed May 8, 2002FL

DRIVERS SIDE SEAT FEELS LOOSE. UPON STARTING AND STOPPING, THE SEAT "ROCKS" FORWARD AND BACKWARD AND SEEMS TO FEEL UNSTURDY. I HAVE BROUGHT THIS TO THE SERVICE DEPT. ATTENTION ON MORE THAN ONE OCCASION. THEIR RESPONSE WAS, " WE'VE DONE ALL WE CAN, WE DON'T KNOW WHAT ELSE TO DO!" WHAT THEY DID DO, ( I ASSUME) IS TIGHTEN THE VARIOUS NUTS AND BOLTS THAT HOLD THE SEAT TO THE CHASSIS. THAT DID NOT FIX THE PROBLEM. I PHONED THE JAGUAR CUSTOMER COMPLAINT DEPT., AND ADVISED THEM OF THIS PROBLEM. THEY TOLD ME AN AREA REP WILL CONTACT ME. AFTER MANY CALLS, I HAVE YET TO HEAR FROM ANYBODY. PLEASE HELP ME SINCE I AM CONCERNED A LOOSE SEAT POSES A REAL HAZARD IN THE EVENT OF A CRASH.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 1990

Year	Complaints	Recalls	Fires	Assessment
2002 — this page	1	0	0	Routine
2001	1	0	0	Routine
1998	1	0	0	Routine
1996	7	1	1	Routine
1995	6	1	0	Routine
1994	6	1	1	Routine
1993	1	1	1	Routine
1992	4	2	2	Routine
1991	8	1	2	Routine
1990	15	3	2	Routine

Compare every Xjs year →

Other Jaguar models

All Jaguar models →

S-Type 502 XF 394 X-Type 315 I-Pace 234 XJ8 176 F-Pace 137 XJ 132 XK8 116 XJ6 89 Vanden Plas 50

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.