2004 Jaguar X-Type

Defect. ON CERTAIN PASSENGER VEHICLES, WHEN REPLACE THE FUEL FILLER CAP TO THE VEHICLE'S FUEL TANK FILLER NECK, IT IS POSSIBLE TO OVER-TIGHTEN THE CAP INDUCING A POOR SEAL. IN THE EVENT OF A VEHICLE ROLL-OVER, IT IS POSSIBLE FOR FUEL TO LEAK PAST THE FUEL FILLER CAP.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REMOVE THE FUEL CAP SEALS AND FIT BETTER QUALITY SEALS ONTO THE VEHICLE. THE RECALL BEGAN ON OCTOBER 1, 2004. CUSTOMERS MAY ALSO CONTACT JAGUAR AT 1-800-452-4827.

IN THE JUST OVER 3 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATES AND ENGINE RACES WHEN BRAKING AT A LOW SPEED MAKING A TURN ON A SIDE STREET. I TRY TO BRING THE TO A STOP BUT IT IS VERY DIFFICULT TO DO AS THE BRAKES ARE NOT FULLY STOPPING THE CAR AND BOTH TIMES I HAD TO PUT THE CAR IN PARK QUICKLY IN OTHER TO COMPLETELY STOP IT WHICH BROUGHT IT TO A JERKING HALT. THERE IS SOME DEFECT IN THIS MODEL AS I HAVE SEEN NUMEROUS SIMILAR STORIES ON A JAGUAR PROBLEMS WEBSITE. THIS IS A VERY SERIOUS PROBLEM AND I WAS LUCKY BOTH TIMES TO BE ON SIDE STREETS AS A SERIOUS ACCIDENT WAS AVOIDED AS I IT TOOK ME A FEW SECONDS TO BRING THE CAR TO A STOP AS I DID NOT HAVE FULL CONTROL OF CAR. I TOOK THE CAR TO MY LOCAL JAGUAR IN GLEN COVE NY IN JULY AND THEY COULD NOT REPLICATE THE INCIDENT AND HAD NO IDEA WHAT THE PROBLEM WAS. LIKE I SAID AT THE BEGINNING THIS ONLY HAPPENED TWICE IN 3 YEARS BUT I ONLY DRIVE 1000 TO 2000 MILES A YEAR AND TO TELL YOU THE TRUTH I AM AFRAID TO DRIVE THE CAR TOO MUCH AS I MIGHT HIT ANOTHER CAR OR A PERSON IF IT HAPPENS AGAIN. THE 2004 JAGUAR X TYPES SHOULD BE RECALLED AS OTHERS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTIONS.

FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.

I HAVE A 2004 X-TYPE JAGUAR AND THE AIR BAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF. I HAD IT CHECKED OUT ONLY TO FIND OUT THAT SHOULD I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP WANTS AROUND $1500.00 TO REPAIR IT. I AM HOPING IT IS A RECALL.

CAR SUDDENLY ACCELERATED ON RESIDENTIAL STREET WHY MAKING TURN AT APPROX 15 MPH. HAD TO HIT BREAK WHILE ENGINE WAS STILL ACCELERATING AND THIS SLOWED CAR A LITTLE. THEN WHILE CAR WAS STILL MOVING THREW IT INTO PARK ANDSHUT OFF CAR.IF ANY PEOPLE OR CARS WERE IN FRONT OF ME WOULD OF HAD ACCIDENT. AFTER WAITING A FEW MINUTES I RESTARTED CAR AND PROCEEDED TO MY HOUSE WHICH WAS ONLY A BLOCK AND A HALF AWAY WITHOUT INCIDENT. CAR IS NOW BEING CHECKED OUT BY LOCAL MECHANIC. VERY SCARY.

THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.

OIL LEAKS ON THE MUFFER AND THE PIPES COULD COST A FIRE WHEN IT HOT.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT OBSERVED FUEL LEAKING FROM THE UNDERCARRIAGE AND THE FUEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKING IT. THESE ARE SUCH COMMON OCCURRENCES, AND IT SEEMS TO BE A MANUFACTURING MALFUNCTION. JAGUAR SHOULD RECALL ALL 2004 X-TYPES TO FIX THESE DANGEROUS AND POTENTIALLY LIFE THREATENING MACHINES. I REQUEST THAT THE NHTSA IMMEDIATELY FOLLOW UP AND REQUIRE RECALL OF THESE ROAD HAZARDS. THANK YOU.

THIS IS AN ONGOING PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS IN AN ATTEMPT TO FIX THE LOW SUSPENSION PROBLEM. MY CAR HAS SLOWED DIRECTLY ON THE EXPRESSWAY WHILE DRIVING 70 MPH. IN ADDITION, THE CAR WAS SO LOW THAT IT DRUGGED THE BOTTOM. THE ONLY SOLUTION WAS TO HAVE IT TOWED. THIS PROBLEM HAPPEN LAST YEAR AND I HAD TO RENT A CAR ALL WINTER LONG UNTIL THE WHETHER WARMED UP. I THOUGHT THE PROBLEM WAS RESOLVED BUT IT STARTED AGAIN WITH LOW TEMPERATURE OF 30 DEGREES. JAGUAR SHOULD REFUND OUR MONEY FOR THIS PROBLEM BECAUSE THIS SHOULD HAVE BEEN A RECALL. *TR

TL * THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL LEAK; HOWEVER, THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V460000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WHEN TURNING ON THE ENGINE A NOISE WAS HEAR BY MY SON. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT THE FLYWHEEL IS LOOSEN AND THAT'S WHY YOU HEAR THAT NOISE FROM THE LOW SIDE OF THE ENGINE. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN IT ROLLED AWAY. THE PARKING BRAKE WAS LOOSE AND HAD TO BE ENGAGED ABRUPTLY IN ORDER FOR THE BRAKE TO CATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADJUSTED THE PARKING BRAKE BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 134,000.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE BEGAN ROLLING AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR THE PARKING BRAKE. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,500. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE 2.5. THE CONTACT STATED THAT WHEN IN PARK, THE PARK BRAKE WOULD NOT ENGAGE. THE MANUFACTURER WAS NOTIFIED, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL AND THE STEERING VEERED TO THE RIGHT WITH NO CONTROL. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLIANT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THE STEERING COLUMN HAD DETACHED FROM THE VEHICLE. AS A RESULT, THE STEERING COLUMN, POWER STEERING RACK AND ELECTRONIC CONTROLS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE TIRE IN QUESTION, DRIVERS SIDE FRONT, WITHOUT NOTICE COMPLETELY DEFLATED CAUSING THE VEHICLE TO GO OUT OF CONTROL AT APPROXIMATELY 50 MPH, SPIN OUT, GO THROUGH THE MEDIAN AND INTO THE OPPOSITE LANE. ON THE INSIDE OF THE TIRE (SIDE CLOSEST TO THE ENGINE), THE SIDEWALL OF THE TIRE HAD BEEN COMPLETELY REMOVED FROM THE TREAD. NOTE: TIRE TYPE IS A ZRI WHICH IS NOT LISTED A CHOICE IN THE DATABASE. *TR

ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE BRAKE. THE CAR SEEMED TO ACCELERATE RATHER THAN DECELERATE AND I WAS THROWN FORWARD AND INTO THE REAR OF STOPPED PICK UP TRUCK. I WAS INJURED ON BOTH OCCASIONS. I HAVE CALLED ON JAGUAR ON SEVERAL OCCASIONS TO INQUIRE ABOUT THE PROBLEM I HAVE DESCRIBED HEREIN. EACH TIME JAGUAR DENIED ANY KNOWLEDGE OF ANY SUCH PROBLEMS ASSOCIATED WITH MY CAR. THE CAR CURRENTLY HAS 72,000 MILES AND I RARELY DRIVE IT. FRANKLY, I'M TOO AFRAID TO DRIVE IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

2004 JAGUAR X-TYPE 81,000 MILES. AFTER DRIVING FOR SEVERAL HOURS AT INTERSTATE SPEEDS, THE ENGINE WAS SLOW TO DOWNSHIFT. AS CAR SLOWED TO APPROXIMATELY 1200 RPMS THE ENGINE SUDDENLY SPED UP TO 4500+ RPMS MAKING STOPPING IMPOSSIBLE EXCEPT TO PUT ENGINE IN NEUTRAL. THE SAME EVENT HAPPENED FOUR TIMES DURING THE 1300 MILE TRIP. *TR

THIS VEHICLE HAS BEEN DRIVEN ONLY ABOUT 26,000 MILES. I BOUGHT IT BRAND NEW FROM MANHATTAN JAGUAR DEALERSHIP IN BETHESDA MD. AND IS STILL UNDER AN EXTENDED WARRANTY. OVER THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 3 INCIDENTS OF SUDDEN ACCELERATION. THE FIRST HAPPENED ABOUT TWO YEARS AGO AS I CAME TO A RED TRAFFIC LIGHT. I APPLIED THE BRAKE AND THE VEHICLE SLOWED DOWN. BUT THEN THE ENGINE SUDDENLY MADE A ROARING SOUND AND THE VEHICLE BEGAN TO ACCELERATE. AS I WAS PUSHING THE BRAKE I ALSO PUSHED THE GEAR TO THE "P" AND THE VEHICLE STOPPED ABOUT 6 FEET BEYOND THE STOPPING LINE. THE SECOND TIME I WAS ACTUALLY STOPPED TO MAKE A TURN AND AGAIN SUDDENLY THE ENGINE MADE A ROARING SOUND AND THE VEHICLE BEGAN A SUDDEN ACCELERATION.. MY WIFE WAS SITTING NEXT TO ME AND AGAIN I APPLIED THE BRAKE AND IMMEDIATELY PUSH THE GEAR TO "P". BOTH OF INCIDENTS WERE REPORTED TO THE DEALER TO NO AVAIL. THE LAST INCIDENT HAPPENED ON JANUARY 13, 2011 AS I WAS STOPPED 5-6 FEET FROM THE CAR AHEAD OF ME IN A BUSY TRAFFIC. AGAIN ALL THE SUDDEN IT WAS A ROARING SOUND AND THE VEHICLE BEGAN THE SUDDEN ACCELERATION DESPITE MY PUSHING ON THE BRAKE. THE DISTANCE BETWEEN ME AND THE FRONT CAR WAS TOO SHORT; SO BEFORE I COULD STOPPED THE CAR, I HIT THE REAR END OF THE VEHICLE STOPPED AHEAD OF ME. MY INSURANCE PAID $725 TO FIX THE DAMAGES TO THE REAR BUMPER OF THAT CAR. I TOOK THE CAR TO THE DEALER AGAIN AND THEY KEPT IT FOR THREE DAYS CLAIMING THAT SINCE THEY COULD NOT REPLICATE THE ACCELERATION THEY C

DRIVER'S SEAT COMPLETELY DETACHED FROM VEHICLE FRAME AND WAS LOOSE FROM SEAT FRAME BOX. 2004 JAGUAR X-TYPE. FRAME WAS REPLACED. APPEARS THAT THERE IS A SERIES PROBLEM WITH DRIVER'S SEATS ON THIS MODEL. JAGUAR HAS A HIDDEN WARRANTY ON THE FRONT SEAT OF SOME VINS IN THIS MODEL DUE TO NEED TO SHIM TRACKS. DEALER ADVISES THAT THERE IS NO RECALL ON THIS VIN FOR FRONT SEAT ISSUES. CAR HAD APPROXIMATELY 47000 MILES ON ODOMETER AT TIME OF SEAT FRAME FAILURE. OBVIOUSLY A DRIVER'S SEAT WHICH COMES LOOSE FROM ITS ATTACHMENT TO THE VEHICLE IS A SEVERE DANGER. *TR

I BOUGHT THE 2004 JAGUAR X-TYPE WITH APPROX 48,000 MILES. THE ENTIRE TIME I'VE OWNED THE CAR, THE FRONT PASSENGER AIRBAG LIGHT WILL TURN ON AND OFF WHEN AN ADULT WEIGHING LESS THAN 135LBS SITS IN THE FRONT SEAT. YOU CAN MOVE AND FIGET, AND THE "AIRBAG OFF" LIFE WILL TURN OFF, ONLY TO INTERMITTENTLY TURN ON. THIS IS A HUGE SAFETY ISSUE, AS A LIGHTWEIGHT ADULT IN THE FRONT SEAT MAY NOT HAVE AIRBAG PROTECTION IN A CRASH. JAGUAR SAID THERE WAS NOTHING WRONG WITH THE SEAT AND SENSOR, AND TO ADJUST THE SEAT DIFFERENTLY UNTIL THE "AIRBAG OFF" LIFE GOES OFF. THE POINT IS THAT THERE IS NO GUARANTEE THAT PUTTING THE SEAT IN ANY PARTICULAR POSITION WILL RESULT IN A SAFE AIRBAG DEPLOYMENT FOR A LIGHT WEIGHT ADULT. UPON RESEARCH, MY X-TYPE ISN'T THE ONLY ONE WITH THIS PROBLEM. IF THE AIRBAG DOESN'T DEPLOY, SOMEONE COULD BE KILLED. *TR

AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR

I OWN A 2004 JAGUAR X-TYPE WITH A MANUAL TRANSMISSION. I WAS MAKING A TURN AND DOWNSHIFTING WHEN THE CABLE FROM THE SHIFTER TO THE TRANSMISSION CAME LOOSE AT THE TRANSMISSION. I HAD TO BE TOWED TO A MECHANIC AND HE FIXED IT IN ABOUT 10 MINUTES. *TR

I RECENTLY PURCHASED A JAGUAR WITH FUZION HRI 225/45/17 TIRES. I NOTICED THAT ONE OF THE TIRES HAD A SIX INCH CIRCUMFERENTIAL SEPARATION AT THE LETTERING ON THE INSIDE SIDEWALL. THE TIRE STILL HAD 9/32 OF 10/32 TREADWEAR AVAILABLE. THE TIRE WAS REPLACED WITH A NEW IDENTICAL TIRE UNDER MANUFACTURES WARRANTY. I THEN NOTICED THAT THE OTHER FRONT TIRE HAD AN IDENTICAL BUT SHORTER SEPARATION ON THE INSIDE SIDEWALL. THE DEALER WAS AGAIN CONTACTED AND ADVISED OF THE DEFECT. THE DEALER REPRESENTATIVE IS CONTACTING THE MANUFACTURER OF FUZION TIRES TO CHECK FOR A DEVELOPING TREND. I MYSELF GOOGLED THE TIRE FOR OTHER REPORTED DEFECTS. I FOUND SEVERAL INCIDENTS OF UNEXPLAINED TIRE BLOWOUTS INVOLVING THE FUZION HRI THAT WERE REPORTED TO VARIOUS WEBSITES. THE FUZION TIRE IS NOT AMONG THE CHOICES ON YOUR WEBSITE DROP MENUS. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR X TYPE. HE STATED THAT HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. INCREASED STOPPING DISTANCES CAN LEAD TO A VEHICLE CRASH. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION A TECHNICIAN REPLACED THE BRAKE CHECK VALVE, DUE TO CORROSION. THE FAILURE MILEAGE WAS 50982. THE CURRENT MILEAGE WAS 61000.

PASSENGER SEAT BELT INDICATOR LIGHTS UP AT RANDOM TIMES WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. (WHEN THE LIGHT IS ON, THE SEAT BELT WILL NOT DEPLOY!) THE PROBLEM IS ON GOING. JAGUAR WAS WITNESS TO THE FAILURE AND HAS ATTEMPTED TO FIX THE PROBLEM ON SEVERAL OCCASIONS. THE REPAIR EFFORTS HAVE BEEN UNSUCCESSFUL AND FURTHER ATTEMPTS TO HAVE JAGUAR CORRECT THE PROBLEM HAVE RESULTED IN JAGUAR CLAIMING THAT ALL ASPECTS OF THE SEAT ARE UP TO DESIGN SPECIFICATIONS. THEY REFUSE FURTHER CORRECTIVE MEASURES. THIS PARTICULAR PROBLEM DOES NOT OCCUR WHEN MY WIFE IS IN THE PASSENGER SEAT OF OTHER VEHICLES. *TR

THE RECEIVER END OF THE DRIVERS SIDE SEAT BELT HAS FAILED AND CANNOT BE CONNECTED. *TR

I BOUGHT MY CAR IN OCTOBER 2008. ABOUT A MONTH LATER I NOTICED THE TIRE PRESSURE WAS LOST FREQUENTLY. I TOOK IT BACK TO THE DEALER AND THEY CHANGED ALL FOUR TIRES FOR FREE, STATING THAT THE TIRE HAD SOME ROTTING CAUSED BY SITTING TO LONG. NOT LONG AFTER I NOTICED THE SAME PROBLEM AND BUBBLES STARTED TO FORM ON BOTH MY FROM TIRES BUT THE DEALER SAID IT WAS MY FAULT FOR HITTING POTHOLES AND CURBS. I HAD TO PURCHASE TO ADDITIONAL TIRES ON MY OWN. THE REMAINING TWO THAT I GOT FROM THE DEALER WHEN ROTATED TO THE FRONT, AGAIN, FORMED BUBBLES. AGAIN I HAD TO REPLACE THEM. I SPOKE TO A TECHNICIAN AND EXPLAINED THE PROBLEM THAT HAD BEN OCCURRING. I ALSO STATED I HAD BEEN MORE CAREFUL ABOUT MY DRIVING AND HAD NOT HIT THE CURB. HE TOLD ME THAT THERE WERE MANY COMPLAINS ABOUT THAT TIRE BRAND AND THEY DAMAGED VERY EASILY. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT IT WAS NOT A SAFETY ISSUE, BUT RATHER A COSMETIC ISSUE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD REPLACE THE AIR BAG FOR FREE. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 12/12/08 *CN THERE WAS COSMETIC DAMAGE TO THE AIR BAG COVER. UPDATED 12/15/08. *JB

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 19,857. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB

I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE TEST DRIVING THE VEHICLE AT 45 MPH, THE CONTACT AND THE SALES PERSON HEARD AN UNFAMILIAR NOISE. HE PURCHASED THE VEHICLE ON MARCH 23, 2007. THE DEALER PERFORMED ALIGNMENTS, CHANGED THE TIRES ON THREE OCCASIONS; HOWEVER, THE NOISE CONTINUED. THE FAILURES BEGAN IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE PER THE WARRANTY. DURING A RECENT DIAGNOSIS, THE CONTACT AND DEALER OBSERVED THAT THE DRIVE SHAFT WAS FALLING OFF. THE DEALER STATED THAT THE BUSHINGS FAILED; HOWEVER, THEY ONLY RECEIVED THREE BUSHINGS AND WERE UNABLE TO STATE WHEN THE OTHERS WOULD BE AVAILABLE. THE VEHICLE IS CURRENTLY PARKED DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 47,000. UPDATED 07/29/08.*LJ THE CONSUMER STATED THE REAR BUSHINGS ARE BAD. THE VEHICLE ALSO PULLED TO TH RIGHT. UPDATED 08/06/08

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING BETWEEN 4-5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK ANOTHER VEHICLE. THE HOOD, GRILL, RADIATOR, AND AIR CONDITIONING CONDENSER WERE DAMAGED. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILEAGE WAS 25,000.

DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE TRANSMISSION INCLUDING THE FLY WHEEL. THEN THE TRANSMISSION WAS TOTALED. 3) TRANSMISSION WAS REPLACED AT MY EXPENSE, FOR $ 3245. I SAVED ALL OF THE BROKEN PARTS FOR INSPECTION IN MY PURSUIT OF FAIRNESS. RESEARCHED MANUAL CLUTCH FAILURES WITH OTHERS OWNING THE SAME CAR. FOUND 30 OTHERS WHO CLUTCHES FAILED BEFORE 50,000 MILES OF THEIR JAG X TYPE CAR. THIS IS NOT A FLUKE. THERE IS A SERIOUS DESIGN FAILURE AS A MECHANICAL ENGINEER WHO DESIGNED THE ENGINEERING (NOT THE COSMETIC STUFF) OF CARS. EVEN THOUGHT MANUAL TRANSMISSIONS ARE RARE IN THE AMERICAN CAR INDUSTRY, THAT IS NOT APPROPRIATE TO MAKE DEFECTIVE CARS. *TR

I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSESSMENT NO PROBLEM WITH CAR; NO CODES COULD RELATE TO SUDDEN ACCELERATION, BLAME WAS ON ME, WITH MELLOY STATING IT COULD HAVE BEEN ME STEPPING ON GAS AND BRAKE AT SAME TIME. LAME EXCUSE, I SHOULD HAVE HAD THE CODE MACHINE ON ME; I HAVE DRIVEN FOR OVER THIRTY EIGHT YEARS AND HAVE NEVER HAD A PROBLEM WITH SUDDEN ACCELERATION. MY MOTHER WAS WITH ME WHEN THIS HAPPENED. IT WAS A MIRACLE THAT WE WERE NOT HURT. THIS CAR WAS PURCHASED IN NOVEMBER OF 2006, IT WAS A USED CAR. CAR HAD APPROXIMATELY 25,500 MILES. FROM THE TIME WE PURCHASED VEHICLE, WE HAD PUT APPROXIMATELY 11,000 MILES IN A YEAR WHEN CAR STARTED ACTING UP. THIS SUMMER, CAR, WHEN STOPPED, STARTED TO TAKE OFF ON IT'S OWN. CAR IN FRONT OF ME STOPPED IT. DAUGHTER WAS WITH ME. HUSBAND ALSO HAD AN INCIDENT. AFTER EVERYTHING I'VE READ WITH NHTSA, I AM OF THE BELIEF THAT THIS WILL NOT BE SOLVED, BUT RATHER BLAMED ON HUMAN ERROR. EVENTHOUGH, I BELIEVE THAT THIS WILL BE THE CONCLUSION, I BELIEVE, WITH CLEAR CONSCIENCE THAT I TRIED TO SAVE LIVES. ON ONE LAST NOTE, I HAVE LEARNED THAT WHEN YOU THINK THAT THERE IS A PROBLEM, TRY TO BRING A SOLUTI

TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 5,200. UPDATED 01/09/08. *LJ THE CONSUMER STATED HAS TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 12/12/07 *TR

THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR CORPORATE AND WAS TOLD THAT THERE IS NO DEFECT. I EXPLAINED MY CONCERN FOR LEGAL RAMIFICATIONS SHOULD THE AIR BAG NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS AGAIN AND AGAIN TOLD THERE WAS NOTHING THE DEALERSHIP OR CORPORATE WOULD DO. *TR

JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR SERVICE SAID IT WAS NOT COVERED BY THE WARRANTY, BUT WHEN I WAS CONSIDERING TO BUY THIS CAR THE JAGUAR MANAGEMENT ASSURED ME THAT ALL PAST MECHANICAL PROBLEMS HAD BEEN CORRECTED IN THESE NEW X TYPE CARS. I KEPT THE OLD DAMAGED PARTS AFTER PAYING $ 3246, PLUS $340 CAR RENTAL , AND $ 65 TAXI. IT TOOK A SECOND TRIP BACK TO THE DEALERSHIP TO GET THE CLUTCH TO ENGAGE PROPERLY. THEY SAID MINE WAS THE SECOND CLUTCH THEY HAD EVER SERVICED. NOW I AM VERY CONCERNED FOR MY PERSONAL SAFETY IN DRIVING THIS CAR ANYWHERE, AND PARTICULARLY ON THE FREEWAYS. *AK

DRIVER SEAT BELT FAILURE WHEN I LEFT THE HOUSE, THE SEAT BELT LOCKED PROPERLY. WHEN I RETURNED TO THE CAR, I WAS UNABLE TO LOCK THE SEAT BELT AROUND ME. THE DASH INDICATED THAT THE SEAT BELT WAS LOCKED. THE BUCKLE JAMMED IN A CLOSED POSITION. I BROUGHT THE CAR TO THE JAGUAR DEALER THE SAME DAY. IT'S A 2004 X -TYPE, PURCHASED 8/04 AND HAS 60,000 MILES ON IT. THE CAR WAS UNDER WARRANTY FOR 50,000 MILES. I WAS TOLD THE REPAIR WOULD BE ABOUT $200, AND THEY HAD THE PART IN STOCK. SEVERAL HOURS LATER, I WAS CALLED AND THE TOTAL REPAIR WAS OVER $540.00! I'VE DRIVEN CARS WELL OVER 100,000 MILES. I'VE NEVER HAD A SEAT BELT FAILURE. *NM

TRANSMISSION / ENGINE CAR DEFAULTS TO "LIMP HOME MODE" *JB

I WAS INVOLVED IN WHAT ULTIMATELY COULD HAVE BEEN A CATASTROPHIC ACCIDENT WHILE DRIVING MY 2004 JAGUAR X-TYPE. I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 20 MPH, WHEN A 2006 CHEVY IMPALA HIT ME DOING ABOUT 50 MPH. THE IMPALA SLAMMED INTO MY RIGHT FRONT QUARTER PANEL AND PASSENGER DOOR. HITTING ME SO HARD MY CAR TILTED UP INTO THE AIR. (I THOUGHT I WAS GOING TO ROLL,) WHEN MY CAR LANDED BACK ON ALL FOUR WHEELS, I WAS HIT AGAIN IN THE RIGHT REAR QUARTER PANEL. I WAS THEN PUSHED INTO A TELEPHONE POLE. ALMOST DEAD CENTER OF MY STEERING WHEEL. NEEDLESS TO SAY, BOTH CARS WERE TOTALED DUE TO MASSIVE DAMAGE. THE ONLY AIR BAG THAT DEPLOYED WAS THE PASSENGER DASH AIRBAG. I WAS SLAMMED INTO THE STEERING WHEEL TWICE. THE DRIVERS AIRBAG DID NOT DEPLOY. NEITHER DID THE PASSENGER SIDE AIRBAG, DESPITE BEING HIT TWICE ON THE PASSENGER SIDE. IF I HAD BEEN AN ELDERLY OR LESS PHYSICALLY FIT PERSON I VERY POSSIBLY COULD HAVE BEEN KILLED. I CALLED JAGUAR FOR AN EXPLANATION, AND WAS REPEATEDLY BLOWN OFF. *JB

3-5 MONTHS AFTER PURCHASING THE CAR I NOTICED IRREGULAR NOISES COMING FROM UNDERNEATH OF THE CAR. I APPROACHED JAGUAR SERVICE (KINGS JAGUAR) AND INQUIRED ABOUT MY CONCERN. SERVICE ADVISOR TOLD ME: CAR IS NOT BROKEN IN YET. NOISES WERE GETTING WORSE; DEALER TOLD ME THAT NOISES ARE REGULAR AND NOTHING IS WRONG(WORK WAS DONE).A NEW SERVICE ADVISOR TOOK OVER THE JOB AND AFTER MY FIRST INQUIRY MANY PARTS IN SUSPENSION AND TRANSMISSION WERE REPLACED. THINGS GOT BETTER, BUT SOME PROBLEMS REMAINED. DEALER TRIED TO FIX THEM, BUT DID NOT SUCCEED. ONE TIME MY CAR WAS IN THE DEALERSHIP 1 MONTH AND 10 DAYS. JAGUAR NORTH AMERICA REFUSED AND THE REPORT THAT WAS GIVEN TO ME STAYS: NO PROBLEMS EXIST (WHY DID THEY HOLD MY CAR FOR 1 MONTH AND 10 DAYS?).AFTER THAT POINT THINGS HAVE CHANGED: SERVICE ADVISOR STARTED TO AVOID ME, NEVER ANSWERED OR RETURNED MY PHONE CALLS. I CONTACTED THE JAGUAR OF NA, CASE # 6775449 ON 04.04.06, SPOKE SEVERAL TIMES WITH THE CUSTOMER SERVICE REP MS. SIOBHAN (1-800-452-4827 EXT 2876. SHE SENT ME BACK TO THE DEALER. ON 05.03.06 I BROUGHT MY CAR TO THE JAGUAR OF GREAT NECK AND THE WHOLE DRIVE SHAFT WAS REPLACED (THE REASON FOR VIBRATION THAT WAS NOT DUPLICATED AT KINGS JAGUAR). ALSO LEAKING OIL PAN GASKET WAS REPLACED. SOME NOISES STILL EXISTED AND KEYLESS ENTRY WAS NOT WORKING AGAIN. THIS TIME I CONTACTED JAGUAR CUSTOMER SERVICE SUPERVISOR MS. BETTIE. WITH HER HELP FACTORY REP INSPECTED MY CAR ON 05.10.06 - 05.12.06. THE REASON FOR WHINING NOISE AND REMOTE WERE FIXED

FAILURE OF THE GAS CAP. THE GAS CAP CANNOT BE REMOVED WHEN ADDING GAS. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS LOW ON GAS APPROX 2 GALS REMAINING AND WE PULLED IN FOR GAS AND THE GAS CAP WOULD NOT UNLATCH. I HAD TO BREAK IT OFF TO PUT GAS IN THE CAR BUT WAS NOT ABLE TO ATTACHED THE CAP. IT HAPPENED ON THE WEEKEND SO IT WAS 2 DAYS BEFORE IT WAS IN FOR SERVICE. THIS OCCURRENCE WAS VERY SIMILAR, THE CAP FEELS LIKE IT WANTS TO COME OFF BUT IT WON'T RELEASE. I HAD A HALF OF TANK THIS TIME AND WANTED TO TOP OFF THE TANK. FINALLY I BROKE THE CAP AND THE TOP BROKE OFF WITH THE OTHER PART STILL IN THE TANK. ONCE AGAIN THIS HAPPENED ON A SATURDAY AND THE VEHICLE CAN'T GO IN UNTIL MONDAY OR TUESDAY. *JB

DT*: THE CONTACT STATED UPON APPROACHING THE VEHICLE, IT WAS NOTICED THERE WAS A FLAT TIRE ON THE FRONT PASSENGER SIDE. THE TIRE APPEARED TO HAVE GONE FLAT AS A RESULT OF A BLISTER ON THE SIDEWALL. THERE IS A NHTSA RECALL, # 05T024000, REGARDING THE TIRES: SIDEWALL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER NEITHER THE VEHICLE DEALER NOR THE TIRE DEALER WOULD HONOR THE RECALL. THE MODEL IS AN XJR. UPDATED 04/30/13*LJ

BRAKES FAILED GOING 70 MPH ON THE FREEWAY. ABSOLUTELY NO BRAKES AND PEDAL WENT COMPLETE TO FLOOR WITHOUT NO STOPPING. USED EMERGENCY BRAKE AND REAR-ENDED CAR IN FRONT. NO AIR BAGS WENT OFF. CAR SPEED WAS ABOUT 35-40MPH AT TIME OF IMPACT DUE TO SLOWING FROM EMERGENCY BRAKE. *NM

2003 JAGUAR VDP BRAKE AND GAS PEDAL ARE TO CLOSE TOGETHER. *TS ***NAR*** THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, HE ALSO HIT THE ACCELERATOR AND AS A RESULT HE HAD AN ACCIDENT. THE CONSUMER DIDN'T STATE IF THERE WAS DAMAGE TO THE VEHICLE. *JB

WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE SECOND TIME, I WAS VERY SPECIFIC ABOUT HOW THE PROBLEM DEVELOPED. AFTER FOUR DAYS IN THE SHOP THEY WERE ABLE TO DETERMINE THAT THE ACCELERATOR BRACKET EXTENDS BEYOND THE AREA OF THE ACCELERATOR TO THE LEFT AND THEREFORE CAN AT TIMES INTERFERE WITH THE BRAKE PEDAL. JAGUAR CLAIMS THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I WAS ABLE TO FIND AT LEAST ONE OTHER PERSON, ON AN INTERNET WEBSITE, "MYCARSTATS.COM", WHO IS EXPERIENCING THE SAME PROBLEM. I INFORMED JAGUAR THAT I AM HOLDING THEM RESPONSIBLE FOR ANY DAMAGES CAUSED BY THIS DEFECT. THEY HAVE NOW KNOW ABOUT THE CAUSE OF THE PROBLEM SINCE AT LEAST SINCE FEBRUARY 22, 2006.*JB THE HEAD LIGHTS WERE AIMED TOO HIGH. UPDATED 03/22/06. *JB

I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WILL COME ON BUT OCCASIONALLY, WILL NOT STAY ON. THE CAR WAS TOWED TO JAGUAR OF NOVI WHERE IT WAS REPAIRED SUBSEQUENT TO THIS INITIAL REPAIR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP, MOSTLY VIA A TOW TRUCK A TOTAL OF 14 TIMES FOR THE IDENTICAL PROBLEM ALL OF WHICH ARE FULLY COVERED BY THE MANUFACTURER WARRANTY. I HAVE TAKEN LEGAL ACTION AT THIS POINT AND HAVE SIGNED AN AGREEMENT FOR SETTLEMENT UNDER THE CONSUMER LEMON LAW. THE REASON I AM FILING MY COMPLAINT IS THIS: MY VEHICLE POSES A SAFETY ISSUE. EVERY TIME I AM TOLD BY THE DEALERSHIP THAT MY VEHICLE IS REPAIRED AND READY TO BE PICKED UP, I DRIVE THE CAR FOR 50 MILES OR LESS AND THE CAR GOES INTO THE SAFE MODE AND I AM FORCED TO ABRUPTLY GET OFF THE ROAD OR RISK CAUSING AN ACCIDENT. I CONTINUOUSLY COMPLAINED TO THE DEALERSHIP, WHOSE ANSWER WAS,YOUR VEHICLE IS UN-FIXABLE. THEY STATE THEY CAN REPLACE PARTS (WHICH EVERY TIME IT IS IN, THE PARTS LIST IS NUMEROUS) BUT CANNOT PINPOINT THE PROBLEM, NOR GUARANTEE THAT THE PROBLEM WILL NOT RECUR. AT THIS POINT, I HAVE PICKED UP MY VEHICLE, BUT AM AWAITING THE DATE THAT JAGUAR CARS WIL

I WAS PULLING INTO A PARKING SPACE IN FRONT OF A DRUG STORE. WHILE MANEUVERING THE CAR BETWEEN THE LINES, MY FOOT WAS ALREADY PARTIALLY ON THE BRAKE. THEN THE CAR ACCELERATED MORE AND THE BRAKES WENT TO THE FLOOR. THUS THE CAR SURGED OVER THE CURB AND INTO THE WALL. THERE WAS NO CONTROL TO THIS CAR AT ALL. ESTIMATED DAMAGE TO THE CAR IS $6800.00 AN INSURANCE CLAIMS PERSON WILL BE CHECKING OUT THE BRAKES AND ALSO REASON FOR CAR ACCELERATION. CAR MAY HAVE TO BE TOWED TO THE DEALER FOR FURTHER INVESTIGATION ONCE THE BODY REPAIRS ARE MADE. *NM

DT: CONTACT STATED THAT THE LEASED VEHICLE WAS PULLING TO THE RIGHT. THE DEALER INFORMED THE CONTACT THE BEADS AND BANDS ON THE TIRES LOOKED LIKE HE HIT A DEEP POT HOLE. HOWEVER, THERE HAD BEEN NO CONTACT WITH A POT HOLE. HE REPLACED THE TIRES AT HIS OWN EXPENSE. THE MANUFACTURER INFORMED HIM THAT HE SHOULD HAVE LEFT THE TIRES ON THE VEHICLE FOR INSPECTION BECAUSE THE ORIGINAL TIRES WERE NO LONGER AVAILABLE . THE MANUFACTURER WAS UNWILLING TO OFFER ANY FREE REMEDY OR COVER THEM UNDER WARRANTY. THE TIRE REPLACEMENT REMEDIED THE VEHICLE PULLING TO THE RIGHT. *AK