DT: THE CONSUMER STATED THAT TWO FRONT CONTINENTAL TOURING TIRES WENT FLAT AT 18,000 MILES. WHEN THIS HAPPENED, BOTH THE SIDE WALL AND STEEL BELT WERE SHOWING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY STATED THAT THE PROBLEM OCCURRED BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THE CONSUMER HAD TAKEN THE VEHICLE TO THE TIRE DEALERSHIP, AND THEY STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THIS VEHICLE. THE CONSUMER PURCHASED TWO NEW TIRES AND THEY WERE PUT ON THE REAR OF THE VEHICLE. THE TWO REAR TIRES WERE MOVED TO THE FRONT OF THE VEHICLE. THE TIRE DEALERSHIP TOLD THE CONSUMER THAT ANY SMALL BUMP WOULD CAUSE THE VEHICLE TO BE OUT OF ALIGNMENT. THIS COULD CAUSE ANOTHER DEFECT WITH THE FRONT TIRES. *AK (12/05/05) THE CONSUMER WAS ALSO INFORMED THAT THE FRONT TIRES COULD EXPERIENCE THE SAME PROBLEM. THE CONSUMER STATED THAT ANOTHER CONSUMER WHICH WAS AT THE DEALERSHIP HAD EXPERIENCED THE SAME PROBLEM. *SC
2004 Jaguar X-Type complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
WHILE DRIVING THE RIMS WILL BEND UPON HITTING POT HOLES IN THE STREET OR HIGHWAY WHICH DAMAGES THE TIRES. THEY WILL GO FLAT. *AK THE CONSUMER STATED THAT HE HAS BENT TWO RIMS ALREADY. THE CONSUMER STATED THAT THE RIM IS TO SOFT. *TC
THE BRAKE SWITCH ON THE VEHICLE WAS REPLACED THREE TIMES. THE BRAKE LIGHTS DID NOT WORK, PUTTING THE CONSUMER AT RISK FOR BEING REAR ENDED. *AK
DEFECTIVE BRAKING SYSTEM, BRAKES LIGHT WILL STAY ON AT ALL TIMES, THERE IS NO INTERVAL,OR SIGN OF THE VEHICLE STOPPING. HAVE CLOSE TO BEING REAR ENDED BY A ANOTHER VEHICLE. THIS VEHICLE IS NOT SAFE FOR US. THIS DEFECT IMPAIRS THE USE, VALUE AND SAFETY OF THE VEHICLE. *JB
ON THREE SEPARATE OCCASIONS VEHICLE WOULD INTERMITTENTLY COMMENCE TO ACCELERATE WHILE APPLYING THE BRAKE PEDAL. VEHICLE HAD BEEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM.*AK. WHILE AT ALIGHT VEHICLE ACCELERATED AND SURGED, FORCING THE DRIVER TO SHIFT INTO NEUTRAL UNTIL ENGINE STOPPED ACCELERATING. *AK
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT PASSENGER'S SIDE AIR BAG DEPLOYED. DRIVER AND PASSENGER SUSTAINED HEAD AND BACK INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK
THE JAGUAR X TYPE VEHICLE MAKES A CLICKING NOISE FORM THE PROP SHAFT WHENEVER THE VEHICLE GOES OVER ANY KIND OF STREET OR SPEED BUMP.*AK
WHILE DRIVING REAR DRIVER/PASSENGER SIDE TIRE SIDEWALL SEPARATED. CONSUMER MANAGED TO CHANGE TIRES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, 225/45R17
I LEASED A NEW 2004 JAGUAR X TYPE FROM SHELTON JAGUAR IN NAPLES, FLORIDA IN LATE MARCH. I NOTICED A SHUDDER IN THE STEERING WHEEL AND WENT INTO THE DEALERSHIP TO REPORT IT. I SPOKE TO THE SERVICE MANAGER ON APRIL 15TH AND HE SAID THAT IT WAS NORMAL FOR THIS TYPE OF VEHICLE. LATER THE SAME DAY, AS I WAS TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND IT SOUNDED LIKE SOMETHING DROPPED OFF THE BOTTOM OF MY VEHICLE. I STOPPED AND LOOKED UNDER THE CAR AND SAW A LARGE PIECE OF METAL DRAGGING FROM MY CAR TO THE PAVEMENT. A POLICEMAN CAME ALONG AND MADE ME MOVE MY CAR INTO A NEARBY PARKING LOT. I DID SO WITH GREAT RESERVATIONS BECAUSE THE DRAGGING METAL WAS MAKING SPARKS AS I DROVE. WHEN THE POLICEMAN LOOKED UNDER MY CAR IN THE PARKING LOT, HE SAID THAT THE GAS TANK HAD FALLEN AND WAS RESTING ON THE PIECE OF METAL THAT WAS DRAGGING ON THE GROUND. I CALLED JAGUAR ROADSIDE SERVICE AND THEY SENT A FLATBED TRUCK, WHO REFUSED TO LOAD MY CAR BECAUSE IT WAS TOO DANGEROUS. THE DEALERSHIP WAS CLOSED SO JAGUAR TOLD ME TO LEAVE MY VEHICLE IN THE PARKING LOT AND TAKE A CAB HOME, WHICH I DID. THE NEXT MORNING I CALLED THE DEALERSHIP AND THEY RECOVERED MY CAR. THEY REPAIRED IT BUT I WANTED A NEW CAR AS I WAS WORRIED ABOUT THE SAFETY OF DRIVING THIS ONE. THEY REFUSED TO GIVE ME ONE. IT WAS IN THEIR SHOP FOR A WEEK AND THEY HAD TO REPLACE THE DRIVESHAFT AS WELL AS SECURE THE BRACE FOR THE GAS TANK. *LA
PASSENGER'S SIDE AIR BAG CONTINUED TO DEACTIVATE WITH A PASSENGER IN THE SEAT, WEIGHING ONLY 92 LBS. WARNING LIGHT INDICATED THAT AIR BAG WAS DISABLED , AND STAYED ON CONSTANTLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND MANUFACTURER STATED THEY WILL NOT ALTER THE COMPUTER SENSORS FOR THIS PROBLEM. *AK
INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT DEALER WAS NOT ABLE TO FIND THE CAUSE OF THE PROBLEM.*AK
HUSBAND (DRIVER) AND WIFE (PASSENGER) EXPERIENCED A "SUDDEN ACCELERATION INCIDENT" IN THE PARKING LOT OF A RESORT HOTEL. HUSBAND APPLIED THE BRAKE AND THE CAR "OPEN THROTTLED." HUSBAND CONTINUED TO APPLY BRAKES, BUT CAR CONTINUED TO INCH FORWARD DUE TO THE REVVING ENGINE. *NM
THE WARNING INDICATOR ILLUMINATED, INDICATING THAT TRANSMISSION FAILED. ALSO, ENGINE CHECK LIGHT APPEARED, AND VEHICLE STALLED. AUTOMATIC TRANSMISSION WAS REPLACED. SINCE THEN VEHICLE STALLED TWICE WHILE DRIVING ON THE HIGHWAY. *AK
WHILE DRIVING THE VEHICLE'S TRANSMISSION FAILED. THE CONSUMER INDICATED THAT THE TRANSMISSION WAS REPLACED, HOWEVER TWO WEEKS LATER IT FAILED AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
CONSUMER'S HUSBAND PURCHASED A BRAND NEW VEHICLE, AND HAS HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. CONSUMER TOOK VEHICLE TO REPAIR SHOP AT LEAST 3 TIMES FOR A AN ENGINE PROBLEM. THERE WAS ONLY 750 MILES ON THE VEHICLE, AND TRANSMISSION HAD TO BE REPLACED. CONSUMER INSISTED THAT VEHICLE WAS ONLY DRIVEN ON WEEK ENDS, AND IT WAS NOT BEING MISUSED. *AK FIRST OCCURRENCE OF PROBLEM IN TRANSMISSION AROSE WHEN VEHICLE ONLY HAS 710 MILES ON IT, DEALER SAID IT WAS THE COMPUTER READING A FALSE CODE. AT 750 MILES, VEHICLE WAS TOWED TO DEALERSHIP DUE TO ENGINE STALLING. DEALER TOLD CONSUMER THAT VEHICLE NEEDED TO HAVE A NEW TRANSMISSION. CONSUMER TRIED TO SPEAK WITH THE OWNER OF THE DEALERSHIP, BUT INSTEAD AN ASSISTANT TOLD THE CONSUMER THAT IT'S IMPOSSIBLE TO REPLACE VEHICLE WITH NEW TRANSMISSION. ALSO, THE ASSISTANT SAID THAT IN ORDER FOR A NEW UNIT TO BE GIVEN TO THE CONSUMER, THE VEHICLE HAS TO BE DECLARED AS A LEMON OR HAVE THE SAME PROBLEM 4 TIMES. DEALER ALSO PERFORMED QUALITY CONTROL INSPECTION ON VEHICLE TO MAKE SURE THAT VEHICLE IS SAFE TO DRIVE. WHEN VEHICLE WAS GIVEN BACK TO CONSUMER, THEY DISCOVERED THAT THE BATTERY TOP COVER WAS CRACKED AND A LOOSE HOSE WAS COMING FROM THE BOTTOM AND HANGING. CONSUMER CALLED DEALER AND HAD IT REPAIRED. *LA
WHILE DRIVING AT 45 MPH AND WITH NO WARNING THE RIGHT FRONT PASSENGER TIRE TREAD SEPARATED, CAUSING THE TIRE TO B LOW OUT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Jaguar X-Type → · Every X-Type year → · How the figures are calculated →