Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RANGE.
Risk. IF THE VEHICLE TRAVELS OUTSIDE THE RECOMMENDED RANGE, THE VEHICLE MAY ROLL AWAY AND A CRASH MAY OCCUR.
Remedy. DEALERS WILL REPLACE THE EXISTING AUTOMATIC ADJUSTMENT HAND BRAKE LEVER SYSTEM ON THE AFFECTED VEHICLES WITH A MANUAL HAND BRAKE LEVER SYSTEM. THE RECALL BEGAN ON JANUARY 14, 2005. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
Defect. ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.
Risk. THE LOSS OF REAR TURN SIGNALS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING AND COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE GENERAL ELECTRIC MODULE. OWNER NOTIFICATION BEGAN APRIL 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAGUAR AT 1-201-818-8500.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Structure
Filed Aug 1, 2018VA
2003 JAGUAR X-TYPE. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.*JS
Structure › Body
Filed Mar 27, 2018MA
ROCKERS PANELS ARE ROTTED BOTH SIDES. RENDERING THE CAR UNSAFE. NO DRAIN HOLES EVER PUT IN NOR WAS IT TREATED. THIS IS PROBLEM ON THESE CARS. KNOWN PROBLEM AT THAT.
Structure › Body
Filed Mar 23, 2018187,000 milesRI
ROCKER PANELS OR SILLS INNER AND OUTER LEFT AND RIGHT SIDES ROTTEN RUSTED POSSIBLE TOA FRAME. PARKING BRAKE DOES NOT FULL ENGAGE.
Air Bags
Filed Jan 24, 2018140,000 milesNY
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. ON SEVERAL OCCASIONS, THE AIR BAG INDICATOR ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE CONTACT CALLED SANTIAGO AUTO MALL AT (718) 992-9316 (350 E 170TH ST, BRONX, NY 10456). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Structure › Body
Filed Nov 1, 2017100,000 milesIN
LT & RT INNER AND OUTER ROCKER PANELS AND HENCE JACKING POINT ARE RIDDLED WITH RUST/CORROSION, STRUCTURAL INTEGRITY IS COMPROMISED , UNSAFE IN SIDE IMPACT COLLISION OR FRONTAL OR REAR COLLISION , VEHICLE CREEKS AND GROANS AROUND DASH WHEN DRIVEN, FROM WEAKENED STRUCTURE ESPECIALLY AT LOWER "A" PILLARS.
Electronic Stability Control (esc)
Filed Sep 17, 201670,000 milesMO
DRIVING ON HIGHWAY AT 65 MPH, ENGINE DIES. STEERING AND BRAKES ARE LOST. AFTER A FEW MINUTES, ABLE TO START ENGINE AND MOVE OFF OF ROAD.
Parking Brake
Filed Dec 3, 2015NJ
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE MANUAL BRAKE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO REPLACED THE MANUAL BRAKE LEVER CABLE SEVERAL TIMES. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V487000 (PARKING BRAKE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine
Filed Jun 15, 2015182,000 milesMI
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
Service Brakes
Filed Mar 9, 201586,000 milesNY
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE HAND BRAKE FAILED TO APPLIED SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V48700(PARKING BRAKE). THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Engine
Filed Jan 7, 2015169,000 milesFL
TL-THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND DECREASED IN SPEED. IN ADDITION, THE TEMPERATURE GAGE FLUCTUATED AND THE RADIATOR EMITTED STEAM. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. THE VIN WAS NOT AVAILABLE. DJR
Steering1 injured
Filed Nov 19, 201458,830 milesWI
DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS REFUSED TO WARRANT DUE TO THE COMPLEX NATURE OF THE REPAIR. *TR
Tires
Filed Oct 12, 201462,650 milesFL
TIRE SEPARATION, FRONT TIRE WITH JUST 27918 MILES. *TR
Tires
Filed Oct 12, 201434,170 milesFL
TIRE SEPARATION, FRONT TIRE WITH JUST 9786 MILES. *TR
Fuel System, Gasoline
Filed Jun 3, 201438,000 milesPA
TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 1/23/15*CN UPDATED 02/20/15.*JB
Service Brakes
Filed Mar 23, 2013103,000 milesMA
BRAKES WERE WORKING FINE AS I PARKED THE CAR. TURNED THE CAR OFF, AND TURNED BACK ON AND DROVE AT ABOUT 5 MPH. APPLIED BREAKS TO STOP AT INTERSECTION, BRAKE HYDROLICS WERE NOT WORKING. HAD TO PRESS REALLY HARD FOR BRAKE TO WORK. BRAKES SHOULD NOT HAVE FAILED SUDDENLY. BRAKES STILL NOT WORKING, NEED TO TALK TO DEALER ON MONDAY.. *TR
Vehicle Speed Control
Filed Nov 14, 2012120,000 milesSC
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE CRUISE CONTROL WAS NO LONGER OPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS NOT DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 243,000.
Engine and Engine Cooling
Filed Jul 28, 201259,434 milesGA
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE CENTER SECTION ON THE WEBSITE. THE JAGUAR INFORMATION WAS ENTERED AND THERE WERE 4 RECALL AND 40 TSB. JUST BEFORE THE LAST EMISSION TEST THE VEHICLE WAS SCANNED FOR CODES THEIR WERE TWO ISSUES IN WHICH REOCCURED EVERY SINCE 2006. NHTSA #10017717, BATCH #30309 AND 623791, BATCH #30701. I CALLED JAGUAR CORPORATE OFFICE (201) 818-8500 TO SEE WHAT COULD BE DONE TO RESOLVED THESE PROBLEMS..THE PART OF PHONE CALL I DID NOT LIKED, THE CUSTOMER CARE PERSON STATED " THE GOVERNMENT PUT INFORMATION OUT ON VEHICLE ALL THE TIME, ITS DON'T MEANS ANYTHING. ALSO I LEARN GEORGIA SUPPOSE TO HAVE ALL RECALLS AND TBS IN THERE EMISSION TESTING DATA BASE. THIS IS A SHORT VERSION OF THE FRUSTRATION WE HAVE WITH JAGUAR, WHEN THE INFORMATIONS IS THERE FOR THEM. # 623791 CAN HAPPEN ON THE EXPRESSWAY WITH THE LOSS OF POWER. PLEASE HELP WITH A SOLUTION. *TR
Vehicle Speed Control
Filed Jun 20, 20127,000 milesFL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY EVEN WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AFTER INSPECTING THE BRAKES AND SCANNING THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE TRIED TO CONTACT THE MANUFACTURER FOR DAYS BUT COULD NOT SPEAK WITH ANYONE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,072.
Vehicle Speed ControlCrash1 injured
Filed Jun 12, 20128,000 milesFL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT WAS SITTING AT A STOP LIGHT WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT WHILE HIS FOOT WAS ON THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO AVOID CRASHING INTO ANOTHER VEHICLE AND AS HE SWERVED, HE ENDED UP CRASHING INTO A TREE, CAUSING THE TIRE TO BUST. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE THE TIRE REPAIRED AND FOR INSPECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED0 06/26/12 *BF UPDATED 06/27/17*JB UPDATED 07/05/12.*JB
Structure › Body
Filed Apr 3, 2012125,000 milesMI
LAST YEAR THE CAR EXHIBITED SEVERE CORROSION IN THE RIGHT AND LEFT "A" PILLAR AREA AT THE BOTTOM WHERE IT BLENDS WITH THE ROCKER PANEL.WORKING ON THE CAR RECENTLY, THE CORROSION HAS PROGRESSED TO THE POINT WHERE THE FRONT JACK LIFT POINT AS OUTLINED IN THE OWNERS MANUAL, IS COMPLETELY UNSAFE TO LIFT FROM. THE CRYSTALLIZATION OF THE METALS ARE PASSED THE SAFE POINT. MY MAJOR CONCERN IS AT WHAT POINT DOES THE VEHICLE BECOME UNSAFE TO DRIVE DUE TO FAILURE OF SIDE IMPACT PROTECTION AND PASSENGER COMPARTMENT SAFETY. AS I UNDERSTAND FROM OTHER OWNERS, JAGUAR DESIGNED THIS MODEL SO THAT THE DRAINS FOR THE FRONT WINDSHIELD WIPER AND VENT BOX DRAIN INTO THE A PILLAR. WHEN THE HOLE AT THE BOTTOM GETS PLUGGED WITH MUD OR ICE DURING THE WINTER THAT WATER MIXED WITH ROAD SALT CREATES THE PERFECT ENVIRONMENT FOR THIS RESULTING CORROSION. THIS MODEL CAR BEING DRIVEN IN AREAS THAT USE ROAD SALT FOR DICING AS WELL AS CHLORIDES ON GRAVEL ROADS FOR DUST CONTROL WOULD ALL BE DEEMED UNSAFE BEFORE THE VEHICLES LIFETIME IS USED UP. TOTALLY UNACCEPTABLE FOR A WORLD CLASS AUTO MANUFACTURERS. *TR
Power Train › Manual Transmission
Filed Jan 18, 2011150,000 miles00
2003 X-TYPE JAGUAR PURCHASED IN 2007. WHILE DRIVING THE ON THE HIGHWAY THE DASH LIGHTS FOR CHECK ENGINE AND NO CRUISE CONTROL CAME ON. THE THERMOSTAT NEEDLE QUICKLY WENT TO THE LIMIT ON GAUGE. THE CAR SHUT DOWN WITH NO CONTROL AND HAD TO PULL OFF TO SIDE OF ROAD. 17" TIRES. ALL HAD TO BE REPLACED AT ONE POINT OR ANOTHER AS THE RIMS ARE SOFT AND DENT OR DAMAGES EASILY. CONTROL ARMS HAVE BEEN REPLACED TWICE. STEREO SYSTEM IS NOT COMPATIBLE WITH ANYTHING. THE WASHER WIPERS ARE ALWAYS CLOGGED UP. THE RADIATOR HAS OVERHEATED AND HAS BEEN REPLACED. I HAVE HAD THE TRANSFER CASE COMPLETELY REPLACED. JAGUAR DEALERSHIP SAID AT ONE POINT THE REPAIRS WOULD BE CLOSE TO $10,000. THERE IS ONLY 160,000 KM ON THIS CAR. IT IS UNSAFE. I CANNOT RESELL IT TO ANYONE. I AM STUCK WITH IT TILL IT DIES AND IS PAID FOR. NEVER BUY THIS CAR. EVERYTHING IMAGINABLE IS WRONG WITH IT AND I CAN ONLY DRIVE IT AROUND TOWN. *TR
Structure › Frame and Members
Filed Sep 16, 201040,000 milesRI
THIS SEEMS TO BE A COMMON PROBLEM IN WHICH NO ONE SEEMS TO WANT TO ADDRESS. THERE IS A KNOWN FLAW IN THE MANUFACTURING PROCESS OF THE JAGUAR X-TYPE MODELS FROM 2002-2005. THE ROCKER PANELS WHICH ARE CONSTRUCTED OF STEEL, WITH NO DRAINAGE HOLES AND NO CORROSION PROTECTION. THIS IS A SAFETY HAZARD AS THE CORROSION IMPACTS THE UNI-BODY CONSTRUCTION WHICH IMPACTS THE SIDE IMPACT STRUCTURE. SEEMS JAGUAR IS AWARE OF THIS MATTER YET REFUSES TO ADMIT A FLAW AND ADDRESSES COMPLAINTS TO THIS ISSUE BY OFFERING CASH ASSISTANCE ON A CASE BY CASE BASIS AND "CODES" IT AS A CUSTOMER COURTESY. MY VEHICLE IS A 2003 X-TYPE PURCHASED NEW IN 2002, RUST WAS FOUND SHOWING THROUGH THE SILL PLATE FROM THE INSIDE OUT, 7 DAYS OVER A 6 YEAR WARRANTY. IN REPAIRING THIS DUE TO JAGUAR REFUSING TO ADDRESS THE ISSUE (YET OFFERED ME A COURTESY OF $3K TOWARDS REPAIRS), THE RESULT WAS FAULTY MFG OF '02 - '05 MODELS IN WHICH THE MODELS WHERE ALL DEFECTIVE. THE ROCKER PANEL IS BUILT IN STEEL, WITH NO DRAINAGE HOLES ALLOWING FOR SALT/WATER TO CAPTURE INSIDE, THUS CORRODING THE UNIBODY AND A-FRAME OF THE CAR. I HAVE RECEIPTS AND ONLINE PROOF OF THIS DEFECT AND IGNORING OF THE ISSUE. I AM SEEKING RESTITUTION FOR THE ADDITIONAL $4K PUT INTO THE REPAIR (JAGUAR CONTRIBUTED $3K AS A "COURTESY") OF THE VEHICLE. THIS NEEDS TO BE ADDRESSED AS A TOTAL RECALL OF X-TYPE MODELS SHOWING PROOF OF RUST AND/OR INVOICED REPAIRS. I AM IN THE PROCESS OF SPEAKING WITH THE DIVISION OF MOTOR VEHICLES, DEALERS/LICENSE DEPARTMENT WITH DIR
Parking BrakeCrash
Filed Aug 17, 201067,000 milesGA
EMERGENCY HAND BRAKE FAILURE. APPROX 2 YEARS AGO, WE VISITED FRIENDS FOR DINNER. I PARKED MY CAR IN THEIR SHORT, REASONABLY STEEP DRIVEWAY. AFTER DINNER, AND WHEN WE WERE GETTING READY TO LEAVE, MY WIFE GOT INTO THE VEHICLE AND I WAS SAYING GOOD NIGHT TO OUR HOSTS, WHEN THE CAR STARTED ROLLING BACKWARDS AND CRASHED INTO ANOTHER GUEST'S VEHICLE THAT HAD PARKED BEHIND US. THE EMERGENCY HAND BRAKE WAS FULLY ENGAGED AT THE TIME, BUT WAS NOT STRONG ENOUGH TO PREVENT THE CAR FROM ROLLING BACKWARDS. I HAD A $500 DAMAGE PAYMENT TO THE OTHER VEHICLE. NO DAMAGE TO THE JAG AND NO ONE WAS HURT IN THIS INCIDENT. I HAVE FOUND THAT EVEN PULLING AS HARD AS POSSIBLE ON THE EMERGENCY HAND BRAKE, DOES NOT HOLD THE VEHICLE ON ANY TYPE OF INCLINE. WE HAVE TO ENGAGE THE GEARS (MANUAL MODEL) TO PREVENT A SIMILAR INCIDENT. *TR
Structure
Filed Aug 9, 2010112,000 miles00
PLASTIC ADJUSTERS ON HEADLIGHTS BREAK WHEN THEY BECOME BRITTLE LEAVING THE LIGHTS AIMING AT THE GROUND. HEADLIGHT BULBS CONSTANTLY BURN OUT. AMBER LIGHT WITH "CRUISE CONTROL NOT AVAILABLE" HAS THE AFFECT OF LIMITING THE RPM TO ABOUT 2800RPM, PAST THIS THE ENGINE QUITS AND STARTS AGAIN UNDER 2800RPM. HOLD THE ACCELERATOR DOWN AND THE ENGINE BUCKS ON AND OFF. THIS IS DANGEROUS AS YOU CANNOT ACCELERATE WHEN YOU NEED TO. *TR
Parking BrakeCrash
Filed Jul 26, 201066,000 milesTX
TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED WHILE PARKED ON AN INCLINE, THE CONTACT SHUT OFF THE VEHICLE AND ENGAGED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE. THE EMERGENCY BRAKE DID NOT ENGAGE. THE VEHICLE ROLLED BACKWARD DOWN THE HILL AND CRASHED INTO A MOVING TRUCK. THERE WERE NO INJURIES. THE CONTACT STATED THE EMERGENCY BRAKE WOULD NOT HOLD UNLESS THERE WAS TREMENDOUS AMOUNT OF FORCE USED TO PULL THE BRAKE UPWARD. THE CONTACT STATED HE WAS NOT AWARE THAT HIS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN ID NUMBER: 04V487000 (EMERGENCY BRAKE) UNTIL AFTER THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/15/10 BF THE CONSUMERS WIFE SET THE PARKING BRAKE, BUT DID NOT PUT THE VEHICLE IN PARK. THE VEHICLE WAS PARKED ON AN INCLINE AND HOURS LATER, THE VEHICLE BEGAN TO ROLL. THE VEHICLE CRASHED INTO A MOVING COMPANY'S TRUCK. UPDATED 10/21/10
Seats
Filed Jul 8, 201065,000 milesCA
THE FRONT SEAT TRACK DISENGAGED UNDER HARD BRAKING THROWING ME VIOLENTLY INTO THE STEERING WHEEL AND CAUSED ME TO LOSE CONTROL OF THE VEHICLE, NEARLY CAUSING AN ACCIDENT. *TR
Structure › Frame and MembersCrash
Filed May 3, 2010139,554 milesNH
AS THE RESULT OF A RECENT ACCIDENT I HAVE DISCOVERED A MANUFACTURER'S DEFECT WITH JAGUAR'S X-TYPE AUTOMOBILES THAT CRUCIALLY COMPROMISES THE STRUCTURAL INTEGRITY OF THE VEHICLE RENDERING IT UNSAFE FOR USE AND IS VIRTUALLY UNDETECTABLE BY VISUAL INSPECTION. I HAVE CONTACTED THE DEALER I BOUGHT THE VEHICLE FROM AND THEY PUT ME IN TOUCH WITH THE JAGUAR DISTRICT REP. IN NJ WHO DECLINED TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS CURRENTLY IN A REPAIR SHOP AND IS AVAILABLE FOR INSPECTION. *TR
Tires
Filed Dec 1, 2009MI
REGULAR CAR OPERATION ON TYPICAL ROADS, ALL 4 TIRES BOUGHT 2007, 30,000 MILES HAVE INNER WALL AXIAL CRACKS WIDE AND DEEP ALL THE WAY AROUND THE CIRCUMFERENCE OF THE TIRE AND REQUIRE IMMEDIATE REPLACEMENT BEFORE AN ACCIDENT HAPPENS. *TR
Service Brakes, Hydraulic
Filed Aug 28, 200967,000 milesLA
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CAME ON AND THE BRAKES FAILED WHILE DRIVING 60 MPH TO A MECHANIC. THE MECHANIC STATED THAT THE VACUUM CHECK VALVE HAS DETERIORATED AND AIR WAS LEAKING OUT OF THE VALVE. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER DOES NOT CONSIDER THE FAILURE TO BE A SAFETY ISSUE. THE CONTACT STATED THAT THE SAFETY RISK COULD HAVE CAUSED A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Power Train › Automatic Transmission
Filed Feb 27, 200934,543 milesTX
PURCHASED NEW IN JULY 2003. NUMEROUS PROBLEMS: VEHICLE SPUTTERING, BRAKES GRINDING 2004. THERMOSTAT STICKING CLOSE OVERHEAT. CARE STOPPED AND HAD TO BE TOWED TO SHOP. A/C RECIRCULATION BUTTON POPS OFF. TRANSMISSION SLIPPING, BRAKES GRINDING, VEHICLE WOULD NOT START OCTOBER 2006. VEHICLE MAKES NOISE, POWER STEERING PINION, TRANSMISSION STILL SLIPPING, BRAKES GRINDING. MILDEW ODOR NOTICED AFTER REPAIR TO POWER STEERING. VACUUM LEAK FROM LOWER AND UPPER INTAKE VALVE O-RINGS. PCV HOSE COLLAPSING - MARCH 2 AND 12, 2007. IGNITION STICKING, REMOTE INOPERABLE, STEERING CLICKS WHEN TURNING - JUNE 2007. CAR CEASED ACCELERATION WHILE DRIVING. TOWED TO DEALERSHIP. POWERTRAIN LIGHT ON. SUB PROCESSOR UNIT MALFUNCTION AND THROTTLE ANGEL ERROR - JULY 2007. BRAKES CONTINUE GRINDING, HESITATION WHEN ACCELERATING. WINDOWS SQUEAK WHEN GOING UP OCTOBER 2007. COMPRESSOR PART REPLACED MAY 2008. CAR CEASED ACCELERATION DURING PEAK TRAFFIC, UNABLE TO MOVE FEBRUARY 2009. ONLY 34,000 ON VEHICLE. *TR
Steering
Filed Sep 22, 200852,000 milesCA
VEHICLE JUST OUT OF WARRANTY 52000MI. RACK & PINION LEAKING, MAKING A SQUEAKING NOISE, DEALER SAID IT REQUIRED A SPECIAL LUBE TO SOLVE PROBLEM. NOISE HAS STOPPED AND SO HAS THE LEAK BUT I KNOW THIS WAS A TEMPORARY REPAIR IT WILL COME BACK! *TR
Electrical System
Filed Aug 23, 2008123,600 milesOH
I WAS DRIVING FROM ATLANTA TO CLEVELAND AVERAGING 75 MPH SOMEWHERE IN TENNESSEE WHEN I TURNED ON THE CRUISE CONTROL AND WITHOUT WARNING THE VEHICLE JUST SHUT DOWN. I WAS ABLE TO COAST TO THE SHOULDER AND RESTART THE VEHICLE AND COMPLETED THE TRIP TO CLEVELAND WITHOUT USING THE CRUISE FEARING THE VEHICLE WOULD LEAVE ME STRANDED. LUCKILY (OR NOT) THIS EVENT HAPPENED AT 2:00AM AND THE NEAREST VEHICLE WAS A SEMI TRUCK ABOUT HALF A MILE BEHIND ME. *TR
Power Train › Automatic Transmission
Filed Jul 25, 200850,139 milesNC
THE CAR IS A 2003 X-TYPE JAGUAR WITH AUTOMATIC TRANSMISSION. MILEAGE IS 50,139. DRIVING ON INTERSTATE HIGHWAY, THE TRANSMISSION PRODUCED A LOUD CLANKING SOUND AND THE ENGINE BEGAN TO RACE. THIS OCCURRED 2 MORE TIMES, SO I EXITED THE INTERSTATE AND WAS ABLE TO PULL INTO A SHOPPING CENTER PARKING LOT. THE TRANSMISSION AT THIS POINT WOULD NOT DOWNSHIFT TO ACCOMMODATE THE LOWER SPEED AND REMAINED IN A HIGH GEAR. AFTER RESTARTING AND ATTEMPTING TO MOVE THE VEHICLE, REVERSE COULD NOT BE ENGAGED. THE CAR WAS THEN TOWED 90 MILE TO MY HOME JAGUAR DEALER WHO HAS SERVICED THE CAR SINCE NEW. DIAGNOSTICS SHOW THAT THE TRANSFER CASE MUST BE REPLACED, AT A COST OF $4000. *TR
Tires › Sidewall
Filed Mar 15, 200853,000 milesCT
HAD ON JAG X TYPE CONTI TOURING CONTACT 205/55 16 HAD FOUR OF THESE TIRES ALL AT SEPARATE TIMES HAVE SIDEWALL FAILURES. 2 REAR TIRES HAD BULGES AFTER A POTHOLE. ONE FRONT TIRE GOING INTO CAR WASH CUT SIDEWALL--OWNER NEVER SAW THIS HAPPEN BEFORE. ANOTHER TIRE RECENTLY PULLING INTO PARKING SPACE CURB WAS SCRUBBED AND IT CUT SIDEWALL. CLEARLY THESE TIRES HAVE VERY POOR SIDEWALL CONSTRUCTION. HEARD PROBLEMS ON THE NET LIKE THIS FROM OTHERS AS WELL. *TR
Air Bags
Filed Nov 1, 200774,441 milesSC
AIR BAG COVER IS PEELING OFF THIS GETS IN THE WAY OF STEERING AND DRIVING THE CAR,WHEN STEERING AND TURNING HANDS HIT ON AIR BAG COVER THAT STICKS OUT, I THINK THIS IS A SAFETY ISSUE WHICH COULD CAUSE AN ACCIDENT. *TR
Wheels › Rim
Filed Oct 15, 2007101,000 milesPA
IN SUMMER OF 2007, TOOK 2003 X-TYPE TO REPAIR SHOP. ALL FOUR TIRES HAD SLITS IN THE SIDE WALLS WIDE ENOUGH TO INSERT DIMES AND HAVE THEM STAY THERE. REPAIR SHOP REPLACED TIRES AND SAID RIM TOO LARGE, TIRE SIDEWALL TOO SMALL FOR WEIGHT OF CAR. REPLACED TIRES AT COST, BECAUSE I AM LONG TIME CUSTOMER. ON 9/9/07 HAD SPONTANEOUSLY SIDEWALL BLOWOUT ON DRIVER REAR TIRE ON I-695 IN BALTIMORE ON I-95 EXIT RAMP. SIDEWALL HAD A HOLE 3 INCHES IN DIAMETER. I HAD TO DRIVE TO REST AREA. REPAIR SHOP OWNER SAID HE WOULD SELL CAR IF HE WERE ME OR REPLACE RIMS WITH SMALLER ONES. SAID TIRE TOO BADLY TOO DAMAGED BY DRIVING AFTER BLOWOUT TO GET REPLACEMENT. *TR
Power Train › Manual Transmission
Filed Jun 29, 200725,000 milesMA
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE AND THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION COVER SHATTERED. THE DEALER ORDERED A NEW PART, BUT THEY NEVER RECEIVED IT FROM THE MANUFACTURER. THE DEALER REPAIRED THE TRANSMISSION COVER ON JUNE 22, 2007. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Power Train › Automatic Transmission
Filed Jun 12, 200760,000 milesOH
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT ON JUNE 9, 2007, HER VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT SHE NEEDED A NEW TRANSMISSION. JAGUAR STATED THAT NOTHING COULD BE DONE. THE TOTAL REPAIR COST TO REPLACE THE PARTS IS $5,000. THE CONTACT STATED THAT THE VEHICLE ONLY HAD 30,000 MILES AT THE TIME OF PURCHASE. THE ENGINE SIZE, POWERTRAIN, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Power Train › Transfer Case (4-wheel Drive)
Filed Jun 11, 200737,000 milesCA
THIS A JAGUAR X-TYPE 2003. ON MAY, 4 2007 MY DAUGHTER WAS COMING BACK FROM SCHOOL AND THE CAR STARTED SHAKIG, AND THE BACK TIRES STOPPED. AND ONE CAR HIT THE CAR BECAUSE SHE HAD NO CONTROL OVER THE CAR, THE CAR WAS TOWED TO MY BROTHER'S HOUSE. AT THE TIME MY DUGTHER DID NOT KNOW THE CAR HAD WARRANTY BECAUSE I WAS NOT HOME, WHEN A GOT BACK WE CALL ED THE DEALER AND THEY TOLL US THE WARRANTY HAD EXPIRED ON MAY, 6 2007 THAT IT WAS TO LATE . WE CALLED DURING THE MOTH OF MAY STILL, WE CALL A MECHANIC AND HE SAID IT WAS THE GEAR BOX. *AK,
Seat Belts › Rear/Other
Filed Apr 13, 200723,886 milesPA
TL* - THE CONTACT OWNS A 2003 JAGUAR X-TYPE WITH A CURRENT AND FAILURE MILEAGE OF 23,886 MILES. THE CONTACT STATED THAT SHE NEVER USED THE REAR SEAT BELT UNTIL THE SECOND WEEK OF APRIL 2007. THE SEAT BELT WOULD NOT EXTEND AFTER PULLING IT SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE SEAT BELT WAS STUCK, BUT WAS NOT COVERED UNDER WARRANTY. *AK UPDATED 06/14/07. *JB
Electrical System › 12v/24v/48v Battery
Filed Apr 6, 200635,650 milesIL
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGINE 2. LEATHER DISCOLORING 3. CARPET COMING FROM UNDER MOLDING 4. HEATING VENTS COMING OUT OF DASHBOARD 5. RAIN SENSORS NOT WORKING' 6. WINDSHIELD WIPERS NOT AUTOMATICALLY WORKING 7. HOLE IN CARPET ON DRIVER'S SIDE 9. BEING LOCKED OUT ON SEVERAL OCCASIONS, THE ALARM SWITCHES WERE NOT WORKING, AND THE KEY WOULD NOT OPEN THE DOOR. 10. THE TRANSMISSION GEAR BOX HAS BEEN REPLACED, BECAUSE THE TRANSMISSION JERKS, AND THERE WAS A TICKING SOUND COMING FROM THE GEAR BOX. 11. THE CAR WOULD NOT START; THEY HAD TO REPLACE THE BATTERY. I AM HAVING THE CAR TOWED TOMORROW FOR THE FOLLOWING REASONS: 1. TICKING IN THE ENGINE 2. THE CHECK ENGINE LIGHT KEEPS COMING ON 3. ABS SYSTEM MALFUNCTION LIGHT COMES ON 4. THERE WAS AN EXCESSIVE AMOUNT OF BROWN "STUFF" LEAKING FROM UNDER MY CAR YESTERDAY. 5. WHEN I GOT IN THE CAR AND CUT ON THE HEAT, I DID NOT HAVE ANY HEAT. 6. THE CAR WOULD NOT START, THREE TIMES IN A ROW...THEN IT JUST STARTED UP 7. THE CAR WILL NOT ALLOW YOU TO TAKE THE KEY OUT OF THE IGNITION ALTHOUGH THIS IS AN ENTRY LEVEL JAGUAR, THE CAR DOES NOT HAVE THAT MANY MILES ON IT, AND IT SHOULD NOT BE GIVING
Air Bags › FrontalCrash1 injured1 killed
Filed Jan 21, 200660,000 milesOK
03 X-TYPE VEERED TO RIGHT IN AVOIDANCE MANEUVER, SPUN INTO EMBANKMENT CAUSING VIOLENT ROLLOVER. DRIVER (WEARING SEAT BELTS) WAS PARTIALLY EJECTED AND DIED OF RESULTING INJURIES WHEN DRIVERS SIDE FRONT DOOR SEPARATED FROM VEHICLE. ALSO DRIVERS AIR BAG AND PASS SIDE DASH AIR BAG FAILED TO DEPLOY ALTHOUGH SIDE CURTAIN AIR BAGS DID. *NM
Air BagsCrash1 injured
Filed Nov 6, 200542,744 milesPA
AIR BAGS DID NOT DEPLOY DURING A HEAD ON COLLISION. *NM
Air Bags › Frontal
Filed Jun 29, 2005CA
PASSENGER SIDE AIR BAG LIGHT LIGHTS WHEN PERSON IS IN SEAT. ADULT IT SIGNIFIES THE AIR BAG IS INOPERABLE. JAGUAR STATES IT KNOWS THIS. THEY HAVE STATED ITS A DEFECT IN THIS MODEL AND"IT CANNOT BE FIXED"
Air Bags › Side/WindowCrash
Filed Feb 13, 200510,115 milesTX
AT 55 MPH VEHICLE VEERED LEFT TO AVOID GETTING HIT BY ANOTHER CAR THAT CAME INTO ITS LANE. DESPITE ALL-WHEEL DRIVE, DRIVER WAS UNABLE TO MAINTAIN CONTROL AND CRASHED THROUGH A FENCE STOPPING IN A RESIDENTIAL BACKYARD. PASSENGER SIDE WINDOW COMPLETELY SHATTERED FROM IMPACT, HOWEVER SIDE CURTAIN AIRBAG/S DID NOT DEPLOY. INSURANCE CLAIM STILL PENDING. *JB
Tires
Filed Nov 7, 2004NY
TIRES CONTINUALLY BLOW OUT DUE TO DEFECTIVE RIMS. *JB
Fuel System, Other › Storage › Tank Assembly
Filed Nov 5, 200415,065 milesFL
CAR ENGINE TROUBLE LIGHT HAS COME ON NUMEROUS TIMES. THE DEALER HAS REPLACED THE GAS TANK THREE TIMES ALREADY DUE TO LEAKS. WITH ALL THESE LEAKS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. *AK
Air Bags › Frontal › Sensor/Control Module
Filed Nov 5, 20046,000 milesGA
AIR BAG LIGHT KEEPS COMING ON INTERMITTENTLY. DEALER KEEPS STATING THERE ARE NO DEFECTS FOUND ON EACH SERVICING. *AK
Wheels › Rim
Filed Oct 14, 2004NJ
MY 2003 LEASED JAGUAR WAS RECENTLY SERVICED AT 19,000 MILES. MY FRONT TIRES WERE LOSING AIR AND ASKED THE SERVICE DEPARTMENT FIND OUT WHY. I WAS TOLD THE FRONT RIMS WERE BENT AND THE TIRES WERE WORN ON THE INSIDE. THIS IS NOT COVERED UNDER WARRANTY. THIS CAR WAS RECALLED ONCE AND I HAD TO BE TOWED TWICE DUE TO PROBLEMS WITH THE AIR CONDITIONING NOT WORKING PROPERLY DUE TO MANUFACTURER PROBLEM AND THE RADIATOR'S CLAMP COMING LOOSE, WHICH IS ALSO A MANUFACTURER PROBLEM. AT 19,000 MILES BENT RIMS AND NEW TIRES ARE OBSURED.*AK
Power Train › Transfer Case (4-wheel Drive)
Filed Sep 21, 20045,000 milesUT
STRONG SMELL OF BURNING OIL IN PASSENGER COMPARTMENT AFTER DRIVING 20 MILES, OR SO, AND COMING TO A STOP. TRANSFER CASE REPLACED TWICE UNDER WARRANTY AND PROBLEM PERSISTS.*AK
Complaints 1-50 of 72, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 7, 2004. Source: NHTSA Office of Defects Investigation.