Page 2 of 2 · complaints 51–72 of 72

2003 Jaguar X-Type complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Vehicle Speed Control
Filed Sep 6, 2004NY

2 SEPARATE INCIDENTS (9 MOS. APART), WHEN APPLYING BRAKES TO STOP FOR TRAFFIC LIGHT, CAR WOULD NOT STOP - ENGINE REVVED VERY HIGH, PUT GEAR SHIFT IN NEUTRAL, ENGINE REVVING OUT OF CONTROL - HAD TO TURN IGNITION OFF TO STOP CAR. THE FIRST TIME THIS OCCURRED, I VERY NARROWLY AVOIDED REAR-ENDING CAR IN FRONT OF ME - TOOK EVASIVE ACTION BY MOVING INTO TURNING LANE.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 3, 200420,000 milesIN

(1) AFTER SEVERAL MONTHS SUBSEQUENT TO PURCHASE, THE CABIN SMELLED OF GASOLINE. JAGUAR SCHERERVILLE, INDIANA DIAGNOSED AS AN IMPROPER GAS CAP FITTING. 2) THE SMELL CONTINUES AND JAGUAR HAS NOW DIAGNOSED THE ISSUE AS A HOLE IN THE GAS TANK.*AK (3) JAGUAR, WHILE RECOGNIZING THAT SEVERAL VEHICLES HAVE HAD THIS DEFECT, REFUSES TO EITHER REPAIR THE GAS TANK AS A WARRANTY ITEM, OR RECALL THE GAS TANK AS DEFECTIVE AND A PUBLIC SAFETY CONCERN. DATES ARE APPROXIMATE AND FAILURES ARE CONTINUING IN NATURE. AS WELL, THE FUEL SYSTEM IS NOW FAILING AND CAUSING SUBSTANTIAL OPERATIONAL DIFFICULTIES IN DRIVING THE VEHICLE AND MERGING INTO TRAFFIC.

Wheels › Rim
Filed Aug 31, 2004MI

MY 2003 X-TYPE JAGUAR HAS GONE THROUGH 5 BENT WHEELS AND APPROX 9 TIRES. JAGUAR IS NOT HONORING THE WARRANTY AND CLAIMS IT WAS CAUSED BY ROAD HAZARDS. THIS ALL HAPPEND AT DIFFERENT TIMES IN THE LAST 1 1/2 YEARS. THE CAR WAS NEVER DRIVEN OFF ROAD OR IN POT HOLES OR UNREASONABLE DEVIATIONS IN THE ROAD. THE COST TO REPAIR IS OVER $4700 PLUS I AM PAYING FOR A RENTAL CAR AT $20/DAY. *AK

Engine and Engine Cooling
Filed Aug 10, 2004LA

WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. ENGINE CHECK LIGHT CONTINUOUSLY ILLUMINATED ON DASHBOARD. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED.*AK

Tires
Filed Jul 26, 20045,100 milesNY

I HAVE HAD 5 SEPRATE BLOW OUTS HITING SMALL POT HOLES AT SPEEDS OF UNDER 35 MPH THE SIDE WALLS BLEW IN ALL CASES AND IN TWO CASES THE RIMS BENT . A TIRE EXPERT TOLD ME THAT THE CAR IS TO HEAVY FOR THE TIRE AND RIMS !!*AK

Wheels › Rim
Filed Jun 25, 20047,000 milesNY

THE VEHICLE HIT SOMETHING IN THE ROAD WHICH CAUSED THE RIMS TO CRUSH AND THE TIRES TO DEFLATE. THE TIRES AND RIMS WERE REPLACED AND ALIGNED. THIS HAPPENED TWICE BEFORE. *AK *NM

Tires
Filed Jun 23, 200411,500 milesNY

PROBLEMS WITH TIRES ON 2003 JAGUAR X-TYPE. *MR THE VEHICLE HIT A POT HOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE, SLIGHTLY ABOVE THE TREADS. ANOTHER TIRE HAD A BULDGE AND WAS ALSO REPLACED. ONE OF THE REPLACEMENT TIRE WAS LOSING AIR. THE CONSUMER DISCOVERED THAT THIS TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO. THE INCIDENT REPEATED AGAIN AND THE RIM WAS DENTED. *SC *JB

Power Train › Automatic Transmission
Filed Jun 20, 20044,000 milesNM

MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN AND STOPPING DISTANCE IS UNPREDICTABLE. (TRANSMISSION ISSUE AFTER THREE SERVICES IN THE FIRST YEAR) SERVICE SECRETARY/MANAGER ARGUES THAT AUTOMOBILE IS FINE WITHOUT TEST DRIVING. MECHANIC JOINED IN TEST DRIVE AND QUICKLY NOTED THAT A PROBLEM EXISTS YET FIX WAS ONLY TEMPORARY. *AK

Air Bags › Side/WindowCrash1 injured
Filed May 24, 20045,350 milesCT

WHILE DRIVING AT APPROXIMATELY 65 MPH VEHICLE WAS HIT BROADSIDE. UPON IMPACT, SIDE AIR BAGS FAILED TO DEPLOY. *AK

Tires
Filed May 7, 2004NY

PROBLEMS WITH TIRE EQUIPMENT ON 2003 JAGUAR X. *MR WHEN DRIVING TWENTY MILES PER HOUR , THE VEHICLE HIT A POTHOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE SLIGHTLY ABOVE THE TREADS. DURING INSPECTION, IT TURNED OUT THAT A DIFFERENT TIRE HAD A BULGE AND THAT ALSO HAD TO BE REPLACED. ONE OF THE REPLACEMENT TIRES STARTED TO LOSE AIR. IT WAS DISCOVERED THAT THE BRAND NEW TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO TIRES. THE VEHICLE WAS DRIVEN OVER A POTHOLE AGAIN AND THE NEXT MORNING THE CONSUMER NOTICED THAT THE TIRE HAD A SLIT IN THE SAME PLACE AS THE OTHERS. *SC *JB

Tires
Filed Apr 22, 200423,255 milesFL

ALL 4 TIRES ARE OUT OF ROUND, AND THE TREAD IS SEPARATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. SIZE 225/45R17.*AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Apr 1, 2004MA

BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE. ONCE WHEN APPLYING THE BRAKES THE TIP OF CONSUMER'S FOOT HIT THE ACCELERATOR, AND CAUSED THE VEHICLE TO CONTINUE ACCELERATING INSTEAD OF STOPPING. THIS RESULTED IN A CRASH. *AK *MR

Power Train › Manual TransmissionCrash
Filed Feb 19, 200411,450 milesFL

WHILE TRAVELING ON THE INTERSTATE VEHICAL'S CRUISE CONTROL WAS ACTIVATED WHEN A GEAR BOX FAILURE OCCURED (THIS WAS THE MESSAGE DISPLAYED BY THE CAR), THEREFORE RESULTING IN THE CAR STALLING WHILE GOING APPROX 55MPH. THE CAR WAS THEN STUCK IN THE REAR BY ANOTHER VEHICAL THAT FAILED TO NOTICE MY VEHICAL SLOWING. I ALSO EXPRIENCED A FUEL GAGE EROOR ON 2/13/04 THE FUEL BOX WAS REPLACED BY THE DEALER. ALL INFORMATION IS STORED IN ONBOARD COMPUTER.

Tires
Filed Feb 19, 2004NY

CONSUMER EXPERIENCED TWO SPONTANEOUS BLOWOUTS. *PH *JB

Power Train › Automatic Transmission
Filed Feb 14, 20048,228 milesCA

THIS IS NOW THE 3RD OCCASSION OF APPARENT TRANSMISSION SURGES WHILE DRIVING AT FREEWAY SPEED. AFTER PRESSING THE ACCELERATOR WHILE PASSING ANOTHER CAR, THE ENGINE RPM SHOT UP TO 9000, WHILE TO CAR FAILED TO ACCELERATE CAUSING A NEAR COLLISION. THE PRIOR 2 OCCURENCES WERE WHILE DRIVING AT 40-50MPH, THE CAR SUDDENLY DOWNSHIFTS WITH A GRINDING NOISE AND A CLUNK FROM THE ENGINE COMPARTMENT.*AK

Power Train › Automatic TransmissionCrash
Filed Dec 22, 20033,800 milesAR

I PULLED INTP A SLOT ON A PARKING DECK. WHEN I TRIED TO CHANGE THE GEAR TO PARK THE CAR LUNGED FORWARD CRASHING INTO A RETAINING WALL. IT WAS PUSHING AGAINST THE WALL SO HARD I WAS AFRAID I WOULD GO THROUGH THE WALL OR OVER THE WALL. I WAS ON THE SECOND LEVEL OF THE DECK. WHEN I PUT THE CAR IN REVERSE IT SPED BACKWARD AND STRUCK A CAR PARKED BEHIND ME. IT THEN CRASHED INTO A CONCRETE WALL SPUN AROUND AND CRASHED THE DRIVERS DOOR INTO A CONCRETE PILLER IT THEN STRAIGHTENED UP AND SPED STRAIGHT BACKWARD CRASHING INTO A 4 FT HIGH WALL WHERE THE ENGINE CUT OFF.*AK

Vehicle Speed ControlCrash
Filed Jul 16, 2003FL

CONSUMER STATES WHILE PULLING INTO A PARKING SPACE AND WITHOUT ANY INDICATION VEHICLE IDLING HIGH. ALSO, WHILE FOOT WAS DEPRESSING THE BRAKE PEDAL VEHICLE SURGED FORWARD, HITTING A TREE.*AK

Electrical System
Filed Jul 15, 2003FL

CONSUMER HAS A PROBLEM WITH VEHICLE, WHILE DRIVING DOWN THE FREEWAY VEHICLE EITHER DOWN SHIFTS OR SUGES FORWARD. HE STATES THESE CONDITIONS HAPPEN WHEN HE IS DRIVING AT HIGHWAY SPEED, BETWEEN 55-60 MPH. HE HAS TAKEN THIS VEHICLE TO THE DEALERSHIP TWICE, THE FIRST TIME THE MECHANIC HAD NO CLUE OF WHAT WAS HAPPENING. THEN TWO WEEKS LATER, WHILE DRIVING ELECTRICAL SYSTEM FAILED, AND HE HAD TO HAVE VEHICLE TOWED.*AK

Engine and Engine Cooling › Engine
Filed Jul 7, 20038,200 milesCA

WHILE DRIVING ON THE HIGHWAY AT 70 MPH, GOING AROUND A SLIGHT TURN IN THE ROAD, ENGINE DIED WHICH RESULTED IN THE WHEEL LOCKING UP IN THE LEFT TURN POSITION, AND LOSS OF POWER STEERING AND BRAKES.*AK

Electrical System › Ignition
Filed Jun 2, 2003CA

WHILE TRAVELING ON THE HIGHWAY CONSUMER'S KNEE HITS THE IGNITION SWITCH AND THE VEHICLE WILL TURN OFF. *AK

Electrical System › Wiring
Filed Feb 4, 2003150 milesOH

THE 2003 AND PERHAPS 2002 JAGUAR X CLASS HAVE A "LOW OUTSIDE TEMPERATURE" SCREEN THAT BECOMES VISIBLE WHEN THE CAR'S THERMOMETER READS 38 DEGREES OUTSIDE; THIS NORMALLY OCCURS WHEN DRIVING SUBSEQUENT TO THE CAR BEING GARAGED; TO SHUT OFF THIS SCREEN THE DRIVER MUST LOOK TO THE LEFT OF THE STEERING WHEEL AND THEN DOWN TO FIND AND PRESS A RESET BUTTON FOR 5 SECONDS; THIS PRESENTS AN UNSAFE SITUATION AS THE DRIVERS EYE CONTACT IS NO LONGER ON THE ROAD; MOREOVER, THE OWNER'S MANUAL CLAIMS THE SCREEN IS SUPPOSE TO SHUT OFF AUTOMATICALLY AFTER 4 SECONDS (PAGE 4-12); THE COMPANY AND DEALER I BOUGHT AN X CLASS FROM HAVE BEEN NOTIFIED AND REFUSE TO RESPOND TO THE ISSUE. JAGUAR TOLD ME THE OWNERS MANUAL CAN BE WRONG AND THE DEALER RESPONDED THAT IT IS A "BLACK ICE" WARNING. (I DO NOT KNOW WHAT BLACE ICE IS.)

Steering › Rack and Pinion
Filed Aug 13, 2002IL

STEERING LOCKED UP WHILE DRIVING. VEHICLE TOWED TO DEALER, AND INFORMED CONSUMER THAT RACK PINION NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Jaguar X-Type → · Every X-Type year → · How the figures are calculated →