2020 Jaguar I-Pace

Routine

Owners filed 58 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 8 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System39
010
Fuel/Propulsion System6
000
Unknown or Other4
000
Service Brakes4
100
Steering2
000
Forward Collision Avoidance › Automatic Emergency Braking1
000
Engine1
000
Electrical System › 12v/24v/48v Battery1
000

8 safety recalls

Part 573 reports
Electrical System › Propulsion System › Traction Battery26V067000
Filed Feb 5, 20262,278 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

Risk. A high voltage battery that overheats increases the risk of a fire.

Remedy. Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.

Electrical System › Propulsion System › Traction Battery24V183000Park outside
Filed Mar 7, 2024258 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

Risk. A high-voltage battery that overheats increases the risk of a fire.

Remedy. Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

Electrical System › Propulsion System › Traction Battery24V086000
Filed Feb 8, 20242 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk. Electrical arcing increases the risk of a fire.

Remedy. Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

Electrical System › Propulsion System › Traction Battery24V085000Park outside
Filed Feb 8, 2024100 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

Risk. A high-voltage battery that overheats increases the risk of a fire.

Remedy. Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

Electrical System › Propulsion System › Traction Battery23V709000Park outside
Filed Oct 19, 2023501 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

Risk. The high-voltage battery overheating increases the risk of a fire.

Remedy. Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

Electrical System › Propulsion System › Traction Battery23V369000Park outside
Filed May 25, 20236,422 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Risk. The high-voltage battery overheating increases the risk of a fire.

Remedy. Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

Seats20V082000
Filed Feb 13, 20201 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.

Risk. In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.

Remedy. Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.

Service Brakes19V351000
Filed May 9, 20193,083 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk. A delay in deceleration, increases the distance needed to stop and the risk of a crash.

Remedy. Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

What owners reported

Newest filings
Electrical System
Filed Sep 17, 2026MI

Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.

Electrical System
Filed Sep 13, 2026CA

Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26

Engine
Filed Sep 12, 2026GA

We are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?

Electrical System
Filed Sep 9, 202633,000 milesCA

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two battery cells were replaced; however, the vehicle was only partially repaired. The contact stated that the failure reoccurred, and the vehicle was inoperable on one occasion. Additionally, the battery charge failed to exceed 72 percent. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 33,000.

Electrical System
Filed Sep 8, 202635,856 milesNY

The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the high voltage message was displayed. The vehicle was taken to the dealer. The contact was informed that the battery was limited to 75 percent charge. The contact was informed that a diagnostic test for the illuminated warning light was not provided because the warning light was no longer illuminated. The contact was informed that the failure was not associated with the recall repair. The contact was advised that additional diagnostic testing was needed and would be an out-of-pocket expense. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System), and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer. The dealer confirmed that the high voltage fault warning light was illuminated. The vehicle was not repaired. The contact was asked to pay for the diagnostic test and declined. The manufacturer was made aware of the failure by phone. The contact had filed two complaints. The failure mileage was approximately 35,856.

Service Brakes
Filed Sep 8, 2026CA

I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I have relied on this vehicle for transportation, and the recall has significantly affected my confidence in the vehicle and its safety. I have contacted Jaguar Land Rover regarding this issue and have attempted to have the matter resolved. I believe NHTSA should be aware of my experience because this involves a high-voltage EV battery and a potential fire/thermal safety concern. I am requesting that NHTSA document this complaint and review whether Jaguar Land Rover's handling of this recall adequately addresses the safety risk to owners of affected I-PACE vehicles. I can provide recall information, repair records, communications with Jaguar Land Rover, and other documentation upon request.

Electrical System
Filed Aug 20, 2026TX

I own a 2020 Jaguar I-PACE with approximately 102,000 miles that is currently at a Jaguar dealership following a sudden failure to accept Level 2 charging in mid-June 2026 and has been there since. The vehicle initially showed fault code P0AA6-00, and the dealership subsequently replaced the 12V battery and charging module (440123457); after communication with the vehicle's systems was restored, they reported that 31 of the 36 modules in the high-voltage battery were failed or failing and that the entire battery requires replacement. My concern is that this may be related to the H570/H572 high-voltage battery recalls. My vehicle had not yet received the recall-related charging limitation software, and it had previously experienced a significant battery/electrical issue in June 2025 involving Restricted Performance, an isolation fault, and BECM reconfiguration/software that apparently resolved the issue at that time. The dealership is now attributing the 2026 failure to normal age-related battery degradation, but I find it difficult to reconcile that explanation with 31 of 36 modules reportedly failing simultaneously, particularly given the vehicle's prior isolation fault and the current recall's stated concerns involving internal battery faults, short circuits, and thermal overload. The dealership has told me they did not perform a thorough investigation specifically to determine whether the current battery failure is related to H570/H572, yet they have concluded that it is u

Fuel/Propulsion System
Filed Aug 4, 2026PA

This vehicle is subject to NHTSA Recall 26V067 (JLR campaign H570/H571/H572) for high-voltage battery thermal overload risk. The recall remedy instructs owners to park and charge the vehicle outside and away from structures. My property does not allow for this: the vehicle must be garaged in a bay directly beneath an occupied room, adjacent to two other vehicles, and near the home's main electrical panel and gas furnace. There is no alternative outdoor charging location on my property. I am currently unable to comply with the manufacturer's own safety instruction for this recall, which leaves me either storing a known fire-risk vehicle against manufacturer guidance or unable to use the vehicle at all. The permanent remedy for this recall population is still under development as of this filing. I have submitted a written demand to JLR for repurchase and have received no substantive response as of August 4, 2026.

Electrical System
Filed Jul 31, 2026CO

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the recall but was unable to provide a date when parts would be available. The contact had not experienced a failure.

Electrical System
Filed Jul 28, 2026AZ

Tracking battery default

Electrical System
Filed Jul 26, 2026AZ

Tracking battery default

Electrical System
Filed Jul 26, 2026AZ

Tracking battery default

Electrical System
Filed Jul 26, 2026AZ

Tracking battery default

Electrical SystemFire
Filed Jul 25, 2026AZ

I WAS AT A CHARGING PLACE EVGO I WAS NOT PLUGED IN AND CHARGED TO 80% THE CAR WAS NOT ON AND I WAS IN FRONT SEAT TALKING TO A FRIEND WE HEARD A BIG POP AND THEN SAW WHITE/ GRAY SMOKE COMING FROM UNDERSIDE OF THE CAR WHERE THE BATTERY IS WE GOT OUT AND CALLED THE FIRE DEPT THEY ARRIVED AND THE SMOKE HAD STOPPED AND THE FIRE MEN WERE LOOKING AT THE CAR WHEN ANOTHER POP WAS HEARD AND THEY RAN FROM THE CAR AND LOTS OF SMOKE STARTED AGAIN AFTER ABOUT A MIN THERE WAS AN SMALL EXPLOSION AND THE CAR CAUGHT FIRE THE FIRE ENGULFED THE CAR AND HAD MANY SMALL EXPLOSIONS THE CAR BURNED FOR HOURS AND WHEN IT STOPPED THERE WAS ONLY METEL FRAMING IT WAS ALL GONE

Electrical System
Filed Jul 8, 2026OH

The contact owns a 2020 Jaguar I-Pace. The contact received notification for NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the vehicle was unable to fully charge due to the unrepaired recall. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were unavailable. Additionally, the contact was denied a buy-back request. The contact had not experienced a failure.

Electrical System
Filed Jul 6, 202677,000 milesFL

The contact owns a 2020 Jaguar I-Pace. The contact stated that, following the recall repair under NHTSA Campaign Number 26V067000 (Electrical System), the vehicle failed to start. The battery warning light was illuminated. The vehicle was towed to the dealer, who was made aware of the post-repair failure; however, it was neither diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

Electrical System
Filed Jul 4, 2026CO

The car is on its third battery replacement, now a total of 4 new batteries. Due to a known, ongoing issue that does not have a permanent fix. Resulting in the car being in the repair shop for months. It is recommended to not park in the garage due to the chance of a fire. The battery cannot be charged more than 90% for safety issues.

Electrical System
Filed Jun 30, 2026NY

See attached document for complaint.

Electrical System
Filed Jun 26, 2026IL

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and an interim repair was performed on the battery software to limit the state of charge to 90%. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Electrical System
Filed Jun 26, 202644,000 milesCA

The contact owns a 2020 Jaguar I -Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was extremely hot while charging; occasionally reaching to 100-degrees. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000.

20 of 58 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
202421200Routine
20232300Routine
20224500Routine
20211600Routine
2020 — this page58810Routine
2019148840Routine

Compare every I-Pace year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 5, 2026. Source: NHTSA Office of Defects Investigation.