Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires › sidewall. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires › Sidewall
1
0
0
0
4 safety recalls
Part 573 reports
Service Brakes20V193000
Filed Apr 3, 2020157 vehiclesIsuzu Technical Center Of America, Inc.
Defect. Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.
Risk. If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.
Remedy. Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.
Seat Belts › Front › Webbing20V025000
Filed Jan 17, 20201,138 vehiclesIsuzu Technical Center Of America, Inc.
Defect. Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk. In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy. Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Steering19V663000
Filed Sep 18, 2019136 vehiclesDiesel Modification Center Llc.
Defect. Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Risk. Unexpected loss of steering increases the risk of a crash.
Remedy. Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.
Equipment19V428000
Filed Jun 11, 2019325 vehiclesUnicell Body Company Inc.
Defect. Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy. Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
What owners reported
Newest filings
Tires › Sidewall
Filed Jun 17, 202013,000 milesCA
TL* THE CONTACT OWNS A 2019 ISUZU NPR EQUIPPED WITH YOKOHAMA TIRES, TIRE LINE: LT RADIAL, TIRE SIZE: 215/85/R16, DOT NUMBER: SBBA. THE CONTACT STATED WHILE AN EMPLOYEE WAS USING THE VEHICLE SHE NOTICED BUBBLES ON SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND BOTH FRONT TIRES WERE REPLACED. THE CONTACT CALLED SOUTH BAY TRUCK CENTER LOCATED AT 7327001005, CARSON, CA 90746, (310)984-3950, AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT STATED THERE WERE SEVERAL OTHER SIMILAR COMPANY VEHICLES EQUIPPED WITH THE SAME TIRES THAT EXHIBITED BUBBLES TO THE SIDEWALL OF THE TIRES. SEVERAL OF THE TIRES WERE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT INCLUDED. *LN THE CONSUMER STATED THERE IS A FOURTH AND FIFTH TIRE FAILURE. *TR*DT*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 3, 2020. Source: NHTSA Office of Defects Investigation.