2011 Infiniti G37

Routine

Owners filed 100 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 1 time.

Not among the Infiniti G37 years to avoid. Which Infiniti G37 years to avoid →

When it fails
020k40k60k90k120k200k
50,000 milesMedian miles at failure

61 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2011 Infiniti G37 problems

49 of the 100 complaints (49%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags48
000
Unknown or Other8
000
Vehicle Speed Control · throttle and acceleration7
401
Electrical System6
110
Structure › Body · body and frame5
000
Power Train · transmission5
100
Structure · body and frame3
000
Service Brakes · brakes3
101
Tires2
000
Fuel/Propulsion System · fuel and propulsion system2
000

1 safety recall

Part 573 reports
Visibility › Power Window Devices and Controls11V538000
Filed Nov 4, 20111,788 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

Risk. THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

Remedy. NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

All 1 campaign on file, newest first.

What owners reported

Newest filings
Seats
Filed Oct 13, 2026OK

G37 2011 Infiniti got mold, because of the sunroof. Mold on the whole passenger side and the back seats.

Tires
Filed Jan 20, 2026NJ

The sidewalk of my tire blew out while driving on the highway in winter conditions. Luckily I was only going about 30 mph when it happened. The tires were advertised as 65,000 mile tires and my one tire catastrophically blew out with only 15000 miles on it. The tires are Cooper adventurer all season 225/55r17

Structure › Body
Filed Nov 24, 2024CA

The sunroof’s drain ports clogging up is a known common issue to Infiniti dealers, as I have learned while taking my car in after the entire dashboard & electronics shorted out. The mechanic told me this is a common occurrence during the rainy season. Water may intrude the body through the clogged ports and the first location the water goes, happens to be the lower passenger side which ALSO happens to be the location of the body control module (BCM). The car has stopped operating on me in the middle of driving, and also wouldn’t allow me to get out of the gear I was in. What could be a $50 - $150 repair turns into a $2500 - $2800 repair.

Power Train
Filed Nov 1, 2024WA

Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.

Structure
Filed Sep 27, 202489,000 milesDC

The contact owns a 2011 Infiniti G37. The contact stated that the sunroof drain was leaking, causing water to enter the cabin of the vehicle. There was mold beginning to form in the cabin of the vehicle, with a noticeable mold odor inside the vehicle. The vehicle had been taken to a certified mechanic who diagnosed that the hose for the sunroof drain needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

Structure
Filed Aug 21, 2024150,000 milesNC

The contact owns a 2011 Infiniti G37. The contact stated while parked, a water leak coming from the driver’s side floor was discovered. The vehicle was taken to an independent mechanic who informed the contact that the cause of the water leak was unknown; however, the independent mechanic also informed the contact that when the carpet on the driver’s side floor was removed there was a towel underneath. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

Unknown or Other
Filed Aug 5, 2024PA

Sunroof drain leaks and soaks interior

Air Bags
Filed Mar 19, 2024HI

My vin # [XXX] comes up as a 2 door 2011 infiniti g37. Mine is a 4 door. The problem is the air bag light started to blink and the airbag light would show passenger airbag. I've researched enough about the takata air bag recall and the 2011 infiniti g37 is a part of that recall. It's mind boggling just thinking about the dangers of my vehicle that I need to get to and from work daily as well putting anyone on the passenger seat. I don't even feel safe driving the vehicle anymore. What can be done, its obvious it's not working properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Mar 19, 2024HI

The car has a massive delay when you press on the gas , a few times almost causing an accident for me. I've seen others have this problem also. Is infiniti going to fix this deadly problem

Air Bags › Air Bag/Restraint Control Module
Filed Mar 12, 2024NC

See attached document for complaint

Unknown or Other
Filed Feb 24, 2024TX

Sunroof faulty. I've had car less than 3 years. I work from home and keep car under a carport. After a downpour of rain when I was out of town the interior front sides and floor were soaked. I wash the car myself with hose because drive thru washes will have water come in thru side of front n back sides of the interior. Whe n I got the car th flooring was already lifted on driver n passenger front sides. The previous owner kept car garaged but apparentlythe car had sunroof drain issuesbeforei ownedit. . Thanks

Air Bags
Filed Jan 18, 202483,653 milesNC

The contact owns a 2011 Infiniti G37. The contact stated while operating the vehicle, the air bags warning light remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 83,653.

Air Bags
Filed Dec 2, 2023AL

Airbag warning light came on. Took the car to the dealer and they gave me an estimate of $10,858.62 to repair the airbag! I feel that this is a defect and should be a recall item as I have since read several complaints of the same exact problem! This car has been kept in the garage and only driven when the weather is beautiful! it only has 29,100 miles on it. We bought it from the Infinity dealer in Annapolis, MD in 2012.

Air Bags
Filed Jun 7, 2023CA

I have been having issues with my passenger airbag warning light. The issue is warning light will not go out. I took my vehicle to an Infiniti dealer for a diagnostic. Dealer found code DTC B1018 OCS unit failure. Much to my disbelief and, dealer recommends new passenger side air bag diagnoses module and lower seat frame before further diagnosis. What really angered me was the price to repair a safety issue on this vehicle that wasn't caused by an accident or repair . The quoted module price was $1275.00, price for lower seat frame is $7695.00. Note, this is the price for parts and didn't include labor. At that point, I didn't ask what the labor cost was because I was flabbergasted and taken aback by the the excessively high price for repair. After reading 100's of forums, many are having the same issue with their Infinities and other Nissan Vehicles. Infinity and NHTSA must be aware of this massive problem and Infiniti/Nissan needs to correct this flaw in engineering at the companies expense. We as consumers who pay a lot for these vehicles should be protected. My concern is I have lupus and Arthritis and have chronic pain daily and need my car for numerous doctors visits. Since my health diagnosis I haven't been able to work the past seven years and can't afford to pay over $ 9000.00 to fix a otherwise good running vehicle but also can't afford to get into a car accident because the airbag will not deploy. Since I do have an illness, a car accident without a working airbag

Electrical System
Filed May 18, 2023GA

Sunroof drain has malfunctioned multiple times, even after having the Infiniti dealer replace with brand new ones. This was a very expensive repair and has already failed again. Upon searching the internet, this is a known, common problem and Infiniti should have recalled this issue. Water has leaked into my car onto my electronics. Luckily, nothing major has occurred while I was driving like it has for other owners of this same vehicle, but my power functions are malfunctioning because of this flawed component. The vehicle has been inspected and repaired by an Infiniti dealer, who also told me that this is a very common issue with this vehicle and sometimes causes the car to shut off while it is being driven. There are no warnings for this issue - just a bunch of water leaking straight into the car and underneath the floorboard, where many electrical components are housed.

Air Bags
Filed May 12, 2023CA

When I start my car the seatbelt lights doesn't go out as it should. I had issue checked and mechanic found front occupant sensor defective and Sensor comes on with seat trac. Mechanic stated issue needs to be fixed because airbag won't deploy in an accident. My car only has 76,618 miles driven and this is a serious safety issue that must be rectified. Please advise.

Air Bags
Filed Jan 23, 2023NJ

The occupant sensor in the front passenger seat has failed, rendering the Supplemental Restraint System (airbag) compromised and partially nonfunctional. Upon inspection, dealer states that they cannot ensure that entire SRS will function properly unless repaired. The proposed solution is to replace the Occupant Sensor Unit at a cost of $4,905. The SRS indicator light remains on as I have not agreed with Infiniti Dealer's proposed costly replacement. This puts the driver and any/all occupants at risk. There is a reasonable amount of internet discussion concerning this problem/safety issue with Infiniti.

Air Bags
Filed Sep 19, 2022TN

Passenger occupancy sensor failed while on a road trip. The dealer wanted $5000 to replace the whole seat.

Air Bags
Filed Aug 12, 2022FL

Error code B1018 for occupant sensor unit failed. Infiniti of Sarasota estimate is $11,013 to repair. Cannot justify spending that much but feel unsafe with airbag deployment. Need information on a resolution.

Unknown or Other
Filed Jun 27, 2022CA

I just bought this vehicle from carmax mid May 2022 and a little over 1 month now the car completely died. I drove it the prior day came home parked it in my driveway as aways and the next day when I had to go to work I was not able to unlock car doors with the fob key. I then proceeded to trying to unlock the car door with the option on the door handle and that did not work either. At that point I was already irritated and had to call work to let them know my current situation. I then tried the manual option key to open the door which worked but everything was dead. No lights no noise no clicking from the engine when push to start just dead. I assumed that I was sold a vehicle with a bad battery which already has me questioning carmaxs point inspection before selling a vehicle. This is already causing such an inconvenience on me but I need my vehicle for work so I then call my car insurance due to having roadside assistance and let them know I need a jump start because I’m really hopping that’s what it is. When roadside assistance arrives they set up the cables and then I’m told to start my vehicle. OMG. It did not start. At that point I was now feeling mad, taking advantage of, annoyed. Why am I going through something like this when I just bought the car over 1 month ago. Yes I know it’s a pre owned vehicle but having 62k miles you’d think you’d avoid these situations since they are always saying low mileage is better and it was still priced tagged at 23K at carmax and wit

Fuel/Propulsion System
Filed May 5, 2022HI

Coming to any situation where I need to change lanes or enter a road . Trying to excel and press the gas pedal the car sort of bogs out and slows you or pulled back. Making it a danger , fatal possibly. You excellent on the gas paddle for both situations I've talked about here, and most cars excellent when you press the gas. The 2011 infinity g37 does not. It slows and pulls you back creating a detrimental situation

Air Bags
Filed Apr 26, 2022SC

My passenger air bag light started suddenly flashing on the instrument panel while a passenger was in the seat. The air bag light sensor shows the air bag isn’t on, even when a passenger is seated. This causes concern because if an accident occurs, it is likely the air bag will not deploy as it appears to be disabled by the sensor. The has been a widely reported problem and should be recalled due to faulty sensor.

Air Bags
Filed Apr 21, 2022FL

My 2011 Infiniti G37 passenger airbag light comes on and off even if there is no people sitting. And even with passengers the lights come on and off, Im worried that one day something happens and the airbag wont deploy. I have done some research and I found out that there is a lot of people that have the same issues. In case of an accident airbag might not deploy, Infiniti has not issue a safety recall for the airbags, and there are complains from 2011 since it came out and there still no recalls in 2022.

Air Bags
Filed Apr 15, 202247,000 milesFL

The contact owns a 2011 Infiniti G37. The contact stated that while starting the vehicle, the air bag sensor warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure; however, provided no additional assistance. The failure mileage was approximately 47,000.

Air Bags
Filed Feb 2, 2022IN

Passenger front air bag not activating due to a faulty seat sensor. It puts the passenger at risk of air bags not deploying and potentially causing harm or death. This is a well known problem with this particular vehicle and cost 7000 plus to fix at dealership because the entire seat needs replaced. My airbag light has been blinking and when a passenger sits in the front seat...the airbag still shows as off. 7000 plus is a ridiculous amount when its something i believe should be corrected by a recall. Here is one a few websites that other owners have dealt with the same issue: https://www.carproblemzoo.com/infiniti/g37/air-bag-light-on-problems.php

Air Bags
Filed Dec 29, 2021TN

My passenger seat belt light started blinking and the dealer said I needed a new chip in the seat at a cost of $8,000. I went online to see what other Infiniti car owners were experiencing and it turns out this is happening with all their cars. I can not tell if the airbag is working or will work if I have an accident. This seems like it should be covered by a recall. Please advise.

Air Bags
Filed Oct 28, 2021FL

Airbag sensor bad. Due to poor design of location of sensor, The repair for this sensor involves the complete removal and replacement of the front passenger seat. The cost of the repair for this sensor estimate from dealership is $4200. Neither Infiniti nor Nissan will financially assist with this obscene repair cost due to design and location of sensor. Without this repair, no airbag in the car will work as intended. We were told that should the driver continue to drive the vehicle without the repair, the airbag could spontaneously deploy, potentially causing great bodily harm to driver and the public. The other issue that is likely to occur is that should the vehicle be involved in an accident, none of the airbags will deploy as intended. The car can not be driven at this time. The airbag light flickered and then stayed on beginning June 2022. The Infiniti dealership in Clearwater, Florida inspected the issue and diagnosed with repair estimate. They offer no other remedy nor any further financial assistance to repair this vehicle from regional nor corporate offices of both Infinit and Nissan.

Electrical System
Filed Sep 11, 2021CT

I have an electrical dash board that controls my speedometer, gas milage and all the major checks lights that is NOT WORKING. This is the second time I have had this problem and when you research the problem on the internet or YouTube, the infinity owners are saying its a major problem with the car and the computer system. Why hasn't infinity recalled this problem?

Air Bags
Filed Jul 22, 2021FL

Air bag light is flashing, passenger side air bag not engaged. Available for inspection. This is an inherent safety risk for anyone sitting in passenger side front seat, I have to ask all of my passengers to sit in the back. Problem confirmed by two dealerships, with the second happily quoting over $4K to repair as the entire seat must be replaced. Light has been on for some time, online tips to reset have not worked.

Electrical SystemFire
Filed Jul 19, 2021WA

Rear speaker AMP caught fire and burned the rear of the vehicle near the fuel tankMarch 19, 2021. The electrical fire occurred several hours after the vehicle had been parked under an apartment housing complex carport. Had it not been noticed the structure along with several other vehicles could have caught fire. Pasco Washington Fire identified the source as the factory AMP in the rear of the vehicle having started the fire. It is available for inspection

Engine
Filed Jul 14, 2021NV

Two weeks after having my G37 serviced at the Las Vegas dealership the engine shut down while driving on the freeway at full speed. The car rapidly lost power and speed. The gas peddle was unresponsive and after decelerating, the car would only move forward at very slow speed. A major accident was avoided only through the quick actions of trailing traffic which had to slam on their brakes. After towing back to the dealership they reported the heater hose failed. Their vehicle inspection report provided to me two weeks early reported the heater hoses and connectors where inspected and did not require replacement. When I Questioned this they stated it was a plastic part within the heater hose that failed and they don't check that. I consulted the maintenance manual for the car and at now mileage or time point does infiniti recommend replacing the hose. I have had this car serviced at an Infinity dealership every 7,500 miles since bought new. At no time did they ever recommend replacing the hose. This may be more of a safety issue with Infiniti's service program than the car. But the car computers response to the condition also but driver safety at risk.

Air Bags
Filed Jul 9, 2021IL

I am writing the complaint to inform you and request an investigation into the Infiniti Advanced Air Bag System (AABS) passenger seat sensor. I recently purchased a 2011 Infiniti G37x sedan with approximately 62,251 miles on June 28th, 2021. This vehicle has had one owner prior to me and has a clean CarFax report with no issued accidents or collisions reported, based on the overall evaluation from an independent repair shop. The main issue experienced with the G37x vehicle and the reason for the manufacturer should create a safety recall was the air bag seat sensor was malfunctioning, as verified by an independent mechanic. I have experienced other vehicle manufacturers issue voluntary recalls and repairs because these passenger occupancy sensors may degrade and fail to detect a passenger in the front seat. This appears to be a very common recall issue. The fault code presented from the ODB-II confirmed to be the air bag seat sensor was malfunctioning and required to be replaced/repaired completely, or all the airbags would not deploy at all to the passenger and both the driver. I am therefore requesting that INFINITI/Nissan North America to investigate and note this experience/issue with the air bag seat sensor and issue a recall for this particular issue to the owners of such affected vehicles. I deem that there is a risk of many vehicles that are having a similar issue with the seat sensor which will cause the air bag system to not function properly in the event of an acci

Tires
Filed Jun 24, 2021CO

While driving on highway tire blew. There was nothing that I hit or drove over that would’ve caused this damage. Due to it being late at night I had to drive to a safe place before being able to switch to spare tire.

Air Bags
Filed Jun 15, 2021FL

My air bag light for my passenger side has been in for at least three years. Then a year ago the driver’s side warning light came on. It is unsafe to drive. I cannot believe there has not been a recall. Took it to a dealership and they stated no recall and is costs 3-4 thousand dollars per sensor to fix. There needs to be an air bag sensor recall for this car.

Structure › Body
Filed Mar 4, 202175,109 milesFL

FOG LIGHTS HAVE WHAT APPEAR TO BE BURN MARKS ON THE INSIDE OF THE LENS. THIS PROBLEM APPEARED WHEN STUCK IN TRAFFIC AFTER ABOUT 1 HOUR. NEXT, THE DASHBOARD SEEMS TO HAVE ACTUALLY MELTED AND BECOME EXTREMELY STICKY AND HAS ALSO STARTED TO CRACK. FINALLY, WHENEVER IT RAINS, WATER LEAKS INTO THE CABIN ON THE PASSENGER SIDE. I LOOKED AT WHAT I COULD AND THE SUNROOF DRAIN HOSE APPEARS TO BE INTACT AS FAR DOWN AS I COULD TRACK IT. THE LAST TWO ISSUES ARE A MAJOR PROBLEM ESPECIALLY SINCE WE LIVE IN FLORIDA.

Air Bags
Filed Mar 1, 202130,000 milesFL

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLES INFINITI (5880 NAPLES BLVD, NAPLES, FL 34109, (239) 948-7773) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR WAS FAULTY AND THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jan 28, 202149,500 milesAL

WHEN DRIVING ON A CITY STREET THE PASSENGER AIR BAG LIGHT CAME ON. TOOK THE CAR TO SANDY SANSING NISSAN IN FOLEY, AL. WAS TOLD THAT THE AIR BAG SENSOR WAS FAULTY. AFTER RESEARCHING THIS IT SEEMS THAT THIS PROBLEM IS COMMON AMONG G CLASS VEHICLES. INFINITY HAD A RECALL ON THE OCCUPANT CLASSIFICATION SYSTEM "OCS" MANUFACTURED BY CONTINENTAL AUTOMOTIVE SYSTEMS IN WHICH A VARISTOR IN THE OCS CONTROL UNIT MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATIONS. UNDER CERTAIN CONDITIONS, THIS COULD INTERRUPT THE SIGNAL BETWEEN THE OCS AND THE AIRBAG CONTROL UNIT, CAUSING THE PASSENGER AIRBAG TO BE SUPPRESSED IN AN ACCIDENT. THE RECALL BEGAN NOV. 4, 2008. IF THIS RECALL WAS IN 2008 WHY IS INFINITY STILL HAVING THIS PROBLEM IN 2011? WHAT CORRECTIVE ACTION DID INFINITY TAKE TO SOLVE AND KEEP THE PASSENGER SAFE IN THE EVENT OF AN ACCIDENT? IF CORRECTIVE ACTION WAS NOT TAKEN THIS COULD RESULT IN THE PASSENGER AIRBAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH. I ASK THAT INFINITY TEST THE SIGNAL BETWEEN THE OCS AND ACU USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY THE SEAT CUSHION (CONTAINING THE OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATIONS. I REFERENCE THIS TO RECALL NUMBER 08V521000 (PASSENGER AIRBAG MAY NOT DEPLOY). I HAVE CONTACTED INFINITY AND HAVE FILED A COMPLAINT WITH INFINITY BUT HAVE NOT RECEIVED A RESPONSE FOR CORRECTIVE ACTION FROM THEM. THIS IS AN UPDATE TO DOT AUTO SAFETY

Air Bags
Filed Jan 19, 202161,000 milesNC

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED WHILE THE TURNING ON THE IGNITION, THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LAKE NORMAN INFINITI (20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 464-4117) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT PASSENGER SEAT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Air Bags
Filed Jan 9, 2021MS

THE AIRBAG LIGHT ON THE DASH CAME ON FLASHING ONE DAY, AND HAS NEVER STOPPED. A MECHANIC CLEARED THE LIGHT ONCE WHEN I BROUGHT THE CAR IN FOR SOMETHING ELSE, AND THE LIGHT CAME BACK ON THE NEXT DAY. THE AIRBAG LIGHT ON THE DASH SAYS THAT THE AIRBAG IS OFF. FROM MY UNDERSTANDING, THIS MEANS THAT NONE OF THE AIRBAGS WILL DEPLOY IF THERE IS AN ACCIDENT. I AM VERY CONCERNED. THIS SEEMS LIKE A COMMON ISSUE FOR THIS CAR AND NISSAN/INFINITI DOESN'T SEEM TO CARE.

Air Bags
Filed Dec 14, 202049,500 milesAL

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SANDY SANSING NISSAN LOCATED AT 3100 S. MCKENZIE ST, FOLEY, AL 36535 WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.*DT*JB

Air Bags
Filed Dec 8, 202049,700 milesAL

AIRBAG SENSOR FOR THE PASSENGER SIDE HAS GONE BAD RESULTING IN THE AIRBAG NOT DEPLOYING IF IN AN ACCIDENT. STATIONARY. REPAIR COST OS OVER $9,000.00. AFTER RESEARCH HAVE FOUND THAT THIS SEEMS TO BE A MANUFACTURES DEFECT BUT NO RECALL HAS BEEN ISSUED FOR THE YEAR AND MODEL.

Air Bags
Filed Sep 15, 202066,000 milesNY

PASSENGER AIR BAG WARNING LIGHT JUST STARTED TO FLASH WITH NO ONE IN THE PASSENGER SEAT. APPARENTLY IT IS THE SENSOR BUILT INTO THE SEAT.DID SOME RESEARCH AND THIS SEEMS TO BE QUITE COMMON IN THIS PARTICULAR MODEL. COST TO REPAIR OVER $6000.00

Air Bags
Filed Sep 14, 202077,000 milesTX

THE AIR BAG LIGHT IS BLINKING. ALSO THE CONVERTIBLE HARD TOP DOES NOT OPEN.

Air Bags
Filed Jul 20, 202062,199 milesTX

AIRBAG LIGHT ILLUMINATED; INFINITI DEALER SAID NEED TO REPLACE BOTH FRONT SEATS AT COST OF $15,000 TO FIX (REPLACE) FAULTY AIRBAG SENSORS. LOW MILEAGE 2011 VEHICLE (62,199); NO ACCIDENTS OR PROBLEMS THAT CAUSED THE AIRBAG LIGHT TO ILLUMINATE. DEALER SAYS AIRBAGS WILL NOT WORK, AND ONLY FIX IS REPLACEMENT OF BOTH FRONT SEATS. ONLINE SEARCH TURNS UP MANY INFINITI OWNERS WITH SAME ISSUE.

Unknown or Other
Filed Jul 15, 202062,000 milesTX

DASHBOARD MATERIAL APPEARS AS IF IT IS MELTING, OOZING OUT VERY STICKY UNKNOWN SUBSTANCE (TOXIC?) THAT CREATES VERY SHINY SURFACE. FOR A CAR OF ITS AGE, STILL HAS THAT NEW SMELL AS IF FROM OUT GASSING. THE SHINY SURFACE REFLECTS LIGHT TO THE WINDSHIELD OBSCURING A CLEAR VIEW THROUGH IT, BLOCKING ABILITY TO SEE OBJECTS, ESPECIALLY UNDER CERTAIN CONDITIONS OF LIGHT SOURCE AND BACKGROUND. THERE HAVE BEEN SIMILAR COMPLAINTS BY MANY. THERE IS SETTLED CLASS ACTION SUIT FOR NISSAN'S ALTIMA MODEL, APPLICABLE ONLY IN FLORIDA. BUT THE PROBLEM IS NOT UNIQUE TO THIS MODEL OR LOCATION. IT IS HOT AND HUMID ALSO HERE IN THE DALLAS AREA. APPEARS NOT JUST RESULT OF SENSITIVITY TO UV, BUT HEAT AND HUMIDITY. THIS VEHICLE SPENDS MOST ALL ITS TIME IN A GARAGE ENVIRONMENT (NO HVAC) WITH FEW MILES. OTHERS HAVE ALSO MADE THIS POINT. THE STAGE IT IS IN NOW IS THAT IT REABSORBS THE STICKY MATERIAL AS TEMPERATURE DROPS BELOW ABOUT 88DEG F. THEREFORE I CURRENTLY DO NOT HAVE PICTURE. HOPE I WILL HAVE ABILITY TO ADD TO THIS REPORT LATER WITH A PICTURE. I REALIZE DEGRADATION WILL CONTINUE AT ELEVATED TEMPERATURES, SO CURRENTLY I AM TRYING TO KEEP GARAGE COOLER BY VENTILATING TO AVOID CONDITION FROM RETURNING. DEALERSHIP AVOIDS COMPLAINT BY SAYING WILL RETURN CALL, BUT NEVER DOES.

Air Bags
Filed Jul 8, 202095,000 milesIN

AIR BAG PASSENGER SENSOR DEFECTIVE, VERY COMMON OCCURRENCE WITH NISSAN/INFINITI VEHICLES. SENSOR FAILS RANDOMLY

Air Bags
Filed May 5, 2020110,000 milesTX

THE PASSENGER AIRBAG LIGHT IS FLICKERING ON THE DASH. THE PASSENGER AIRBAG LIGHT INDICATES THAT IS IT OFF WHETHER SOMEONE IS SITTING IN THE SEAT OR NOT. I TOOK THE VEHICLE TO AN INFINITI DEALER WHERE THEY QUOTED ROUGHLY $1500 TO REPLACE AN AIRBAG SENSOR IN THE PASSENGER SEAT AND POSSIBLY THE SEAT BOTTOM. THIS IS A MAJOR SAFETY CONCERN DUE TO A FAULTY COMPONENT. I CALLED INFINITI USA TO INQUIRE ABOUT RECEIVING FINANCIAL ASSISTANCE FOR THE REPAIR. THEIR RESPONSE WAS NO SINCE THE VEHICLE WAS OUT OF WARRANTY. I AM AWARE THAT A SIMILAR RECALL WAS MADE TO THE 2008 G37 MODEL WHICH IS BASICALLY THE SAME CAR. A MALFUNCTIONING AIRBAG IS A MAJOR SAFETY CONCERN FOR ME, AND I BELIEVE THIS IS THE RESPONSIBILITY OF THE MANUFACTURER TO CORRECT. *TR

Electrical System
Filed Feb 10, 202078,011 milesTX

DRIVER'S SIDE WINDOW REJECTS AUTOMATIC ROLL-UP. WHEN USING THE ONE TOUCH AUTO ROLL-UP FUNCTION, THE WINDOW ROLLS-UP, BUT COMES BACK DOWN ON IT'S OWN (BACK TO HALF-WAY DOWN) ONCE IT REACHES THE TOP. THIS HAS HAPPENED A LOT PRIOR TO PAYING FOR AN INFINITI DEALERSHIP TO REPLACE THE WINDOW MOTOR AND NOW HAPPENS PERIODICALLY (4-6 TIMES PER MONTH) AFTER THE MOTOR WAS REPLACED. DATE OF SERVICE 1/2/18 #ESC WINDOW MOTER - 4170 CEXT - 1 80731-JL00A MOTOR ASSY - REGULATOR, LH$395 NOTES FORM MECHANIC: "FOUND DRIVERS WINDO MOTER WEAK SO WINDO WILL NOT STAY TIMED. REPLACED MOTER AND RE TIMED WINDOW". PERFORMED BY AUSTIN INFINITI (INVOICE # 97034). THIS WOULD OCCUR DURING DRIVING, WHILE VEHICLE WAS STATIONARY AND ALSO ONLY WHEN ACCESSORIES WERE ON (ENGINE NOT ON). ANYTIME PRIOR TO FIX. NOW IT CONTINUES TO HAPPEN RANDOMLY/PEIODICALLY DUE TO UNKNOWN REASON.

Air Bags
Filed Dec 18, 201975,000 milesTX

AIRBAG LIGHT FLASHING WHEN VEHICLE IS TURNED ON AND REMAINS ON THROUGHOUT DRIVING UNTIL VEHICLE IS SHUT OFF. VEHICLE WAS NOT IN AN ACCIDENT OR ANY MODIFICATIONS PERFORMED ON VEHICLE.

Air Bags
Filed Nov 19, 201941,000 milesFL

AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19

Complaints 1-50 of 100, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20151000Routine
201363000Routine
201263110Routine
2011 — this page100110Routine
201077000Routine
2009167000Routine
200866130Routine
20071000Routine

Compare every G37 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 4, 2011. Source: NHTSA Office of Defects Investigation.