FROM A COLD START, PUSHING THE IGNITION BUTTON SEVERAL TIMES ENGINE FAILED TO START, THEN NOTICED AN OVERWHELMING GASOLINE ODOR; GOT OUT OF CAR AND CHECKED UNDERNEATH AND DISCOVERED A LARGE VOLUME OF GASOLINE (APPROX A GALLON OR MORE) ACCUMULATED DIRECTLY BELOW THE ENGINE. CALLED THE DEALERSHIP 24-HOUR TOWING SERVICE, THEY SAID THEY HAD TO CALL THE POLICE AND FIRE DEPARTMENT TO REPORT BEFORE THEY COULD REMOVE OUR CAR FROM THE GARAGE TO DETERMINE IF THE CAR HAD BEEN TAMPERED WITH AND TO SAFELY REMOVE ALL OF THE GASOLINE. CAR WAS DELIVERED TO PARKWAY MOTOCARS DEALERSHIP IN VALENCIA, CA, TO INVESTIGATE AND MAKE REPAIRS (THE CAR WAS PURCHASED AT TUSTIN INFINITY IN TUSTIN, CA). UPON INVESTIGATION BY THE SERVICE DEPARTMENT OF THE DEALERSHIP, IT WAS FOUND THAT THE FUEL LINE IN THIS BRAND NEW CAR (156 MILES) HAD BEEN TAMPERED WITH. APPROXIMATELY 5 INCHES OF FUEL LINE HAD BEEN CUT, REMOVED, AND REPLACED WITH A VACUUM HOSE TYPE PIECE OF RUBBER HAD BEEN CLAMPED WITH SPRING CLAMPS (NON FUEL-LINE RATED CLAMPS) TO THE SHORTENED UNITIZED FUEL LINE. WE HAVE PICTURES TAKEN AT THE DEALERSHIP OF THIS TAMPERED FUEL LINE. WE COULD HAVE BEEN KILLED WHILE DRIVING GIVEN THE HIGH TEMPERATURES THAT WE DRIVE IN CA. WHILE THE CAR HAS BEEN REPAIRED, WE STILL DON'T KNOW IF WHAT HAPPENED TO US WAS DUE TO SHODDY WORK BY INFINITY OR A DISGRUNTLED INFINITY EMPLOYEE. IF A DISGRUNTLED EMPLOYEE, WHAT ELSE MIGHT BE WRONG WITH THE CAR? ARE WE STILL AT RISK. DID INFINITY REPAIR OTHER CARS IN THIS DANGEROUS AND NON-
2007 Infiniti G37
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Fuel System, Gasoline | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsFuel System, Gasoline
Filed Dec 26, 20104,100 milesCA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.