2010 Infiniti G37

Routine

Owners filed 77 complaints about this vehicle with federal regulators, most often about the airbags. No safety recall has been issued.

Not among the Infiniti G37 years to avoid. Which Infiniti G37 years to avoid →

When it fails
020k40k60k90k120k200k
45,270 milesMedian miles at failure

55 complaints record an odometer reading. Failures cluster around 10,000–20,000 miles.

Most common 2010 Infiniti G37 problems

31 of the 77 complaints (40%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags31
100
Unknown or Other8
000
Structure › Body · body and frame8
000
Vehicle Speed Control · throttle and acceleration6
200
Visibility/Wiper · wipers4
000
Power Train · transmission4
000
Engine3
001
Seat Belts2
101
Engine and Engine Cooling · engine2
000
Wheels1
100

What owners reported

Newest filings
Engine and Engine Cooling
Filed Sep 29, 2026194,000 milesGA

The contact owns a 2010 Infiniti G37. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start and, on several occasions, the vehicle was jumpstarted. The vehicle was taken to the local mechanic who discovered that the engine oil level was extremely low and determined that the timing chain had failed and needed to be replaced. The vehicle was not yet repaired. The contact was concerned that there was no alert when the engine oil level became low. The failure mileage was 194,000.

Air Bags
Filed Apr 30, 2025GA

My passenger airbag light is on and when I reported it to Infiniti, they told me it was the airbag sensor in the seat and that the entire seat would need to be replaced for a cost of over $2000.00. I understand there was a previous recall for the previous years, but not for 2010 models. In speaking with other Infiniti owners, I understand this is a common issue with the G37. Why has there not been a recall issued?

Air Bags
Filed Apr 30, 2024CA

Passenger side airbag error code is displayed on my dash. It is error code B1018 occupant sensor malfunction.

Structure › Body
Filed Nov 20, 2023TX

The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.

Unknown or Other
Filed Oct 19, 2023LA

(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to me and others who maybe stranded late at night.

Air Bags
Filed Sep 4, 2023GA

Passenger airbag light continues to flash and shows disabled

Suspension
Filed Jul 20, 2023IL

Inspection of vehicle exhibits extreme front subframe crossmember deterioration where condensation from air conditioning leaks onto and sits on crossmember. Afftected unit shows severe corrosion only on one side. This appears to be a very common issue surrounding vehicle model generation. Can lead to the front right control arm becoming unsupported and leading to loss of control of vehicle and fatal highway accident. Please investigate weather this issue is a safety concern from an engineering issue and requires corrective action from the manufacturer.

Vehicle Speed Control
Filed Jul 13, 202323,000 milesTX

The contact owns a 2010 Infiniti G37. The contact stated while driving into the garage at an undisclosed speed, the vehicle accelerated unintendedly. The contact stated that the engine revved to 5,000 RPMS. The contact depressed the brake pedal, and the vehicle responded as needed. The contact stated that the failure occurred on three other occasions in a parking lot, and while driving on the roadway. The vehicle was taken to the dealer, where it was diagnosed but no cause for the failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

Unknown or Other
Filed May 12, 2022SC

Dashboard is cracking badly. This could possibly affect airbag function if this dashboard damage continues to worsten, an obvious safety issue.

Air Bags
Filed Oct 27, 202180,000 milesFL

The contact owns a 2010 Infiniti G37. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact later noticed that there was a crack in the dashboard. The dealer was made aware of the failure and informed the contact that they could repair the dashboard but not the airbags. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 80,000.

Air Bags
Filed Aug 25, 2021100,000 milesCO

The contact owns a 2010 Infiniti G37. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

Air Bags
Filed Jul 22, 2021OR

Passenger side airbag sensor has failed - this is a serious threat to human life in case of an accident and I'm pretty sure this is illegal. I purchased the car March 2021 from a dealer in San Jose, and this did not show on the carfax report, nor did the dealer inform me of this defect. BaseD on my research this is a common problem with other G37's of the same year and into 2011. Infiniti of Beaverton, OR has quoted $7,000.00 to repair which is a little less than half the cost of the car's value. INFINITI SHOULD BE RESPONSIBLE FOR THIS AS IT IS A SERIOUS DEFECT AND IS A LIFE THREATENING SAFETY ISSUE!

Air Bags
Filed Apr 5, 202155,000 milesMN

PASSENGER SEAT SENSOR HAS FAILED, CAUSING THE SYSTEM TO BE INOPERATIVE. BASED ON RESEARCH, THIS IS A COMMON PROBLEM WHICH WAS ADDRESSED ON SOME NISSAN/INFINITI MODELS, BUT NOT THE G37 CONVERTIBLE. THE COST TO REPAIR IS PROHIBITIVE AT $9000.

Structure › Body
Filed Mar 4, 202125,000 milesFL

INFINIT HAS ISSUES WITH THEIR CONVERTIBLE TOP MECHANISM. THEY RUN A METAL TO PLASTIC GEAR THAT STRIPS AND FAILS. THIS CAUSES THE TOP TO SOMETIMES STOP MID CYCLE AND THROW AN ERROR CODE. THEN THE OWNER IS UNABLE TO SECURE THE TOP. I HAD TO DRIVE TO THE DEALER WITH THE TOP IN MID POSITION, NOT SAFE. FRANKLY NOR IS IT TO SAFE TO TOW IN THAT POSITION. IN MY CASE THIS HAS HAPPENED TO ME MORE THAT ONCE. IF ONE GOOGLES "INFINITI CONVERTIBLE FLAP FAILURE" YOU WILL SEE IM NOT THE ONLY ONE. INFINITI HASN'T REWORKED THE PARTS (CAR WAS CANCELLED) OR COVERED THE REPAIRS WITH THE SAME DEFECTIVE PART. BETTER YET THESE REPAIRS ARE 2K PER OCCURRENCE TO RESOLVE. AND IN MY CASE FAIL EVERY OTHER YEAR.

Air Bags
Filed Feb 2, 202135,000 milesGA

FRONT PASSENGER SEAT OCCUPANCY CLASSIFICATION SENSOR (OCS) FAULT: B1018-00. THIS MEANS THAT PASSENGER AIRBAG IS DISABLED ALONG WITH WARNING LIGHTS ON THE DASH AND CONSOLE. CAR HAS ONLY 35K AND GARAGE KEPT AND DEALER MAINTAINED. THIS IS A KNOWN ISSUE ON MANY INFINITI / NISSAN MODELS THAT HAVE AN OFFICIAL RECALL, BUT NOT ON THE 2010 G37 FOR SOME REASON EVEN THOUGH IT USES THE SAME SENSOR AS OTHER MODELS WHICH DO HAVE A RECALL. INFORMED BY THE DEALER THAT THEY SEE A LOT OF THIS ISSUE AND THE ONLY WAY TO RESTORE PASSENGER SAFETY IS TO REPLACE THE SEAT WHICH UPWARDS OF $6900. EVEN IF I WANTED TO REPLACE THE SEAT, I WAS ALSO INFORMED THAT THERE ARE NO REPLACEMENT SEATS OR INTERNAL PARTS AVAILABLE SO I'M ON MY OWN! DUE TO THIS COMMON DESIGN FLAW IN INFINITI / NISSAN CARS THAT SHARE THIS SAME EXACT ISSUE, THIS MODEL SHOULD BE COVERED BY THE SAME RECALL.THE OTHER MODELS HAVE. MY VEHICLE USES THE SAME EXACT PARTS AS THE RECALLED ONES, HAS THE SAME ISSUES, AND YET BECAUSE OF SMALLER NUMBER OF COMPLAINTS BECAUSE THERE ARE JUST LESS OF THEM ON THE ROAD, THEY ARE EXCLUDED FROM THE SAME RECALL. THIS SAFETY ISSUE SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED.

Air Bags
Filed Aug 13, 2020CA

PASSENGER SEAT AIRBAG SENSOR HAS FAILED, SO THE AIRBAG WILL NOT DEPLOY. DASH WARNING LIGHT REMAINS ILLUMINATED WHILE IN OPERATION. SPOKE TO INFINITI AND WAS TOLD TO TAKE TO A DEALER FOR DIAGNOSTICS AND THEY CONFIRMED NO RECALL CURRENTLY. SPOKE TO THE LOCAL INFINITI DEALER WHO STATES THEY MUST DIAGNOSE THE PROBLEM AND CHARGE FOR THE SERVICE. SEAT SENSOR HAS FAILED AND REPAIR INCLUDES THE REPLACEMENT OF THE PASSENGER SEAT, WHICH COSTS AROUND $9K. THE CURRENT TRADE IN VALUE OF THE CAR IS $5-8K. NO ONE CAN SAFELY RIDE IN THE PASSENGER SEAT OF THIS VEHICLE. THIS SAFETY ISSUE SHOULD BE RECALLED BY INFINITI.

Air Bags
Filed Aug 10, 2020VA

FAULTY PASSENGER AIRBAG SENSOR. THIS IS A HUGE SAFETY CONCERN, AND HAVING TO PAY $6000 TO FIX IT IS JUST RIDICULOUS.

Air Bags
Filed Jun 9, 202086,210 milesGA

MY 2010 INFINITI G37 CONVERTIBLE'S AIRBAG LIGHT STARTED FLASHING A MONTH OR SO AGO. I RECENTLY BROUGHT THE VEHICLE IN FOR SERVICE AND THEY CHARGED ME $149 TO INFORM ME THAT THE PASSENGER AIRBAG UNIT IN THE SEAT HAD A BAD SENSOR/RELAY AND THE COST TO REPLACE IT IS $7,500. YOU CANNOT JUST REPLACE THE RELAY, BUT RATHER HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT UNIT. IN MOST OTHER CARS, IT IS A FEW HUNDRED DOLLAR FIX AND ONLY REQUIRES REPLACING THE SENSOR/RELAY. I CALLED INFINITI CONSUMER AFFAIRS AND INFORMED THEM OF THIS AND THEY SAID THERE ARE NO RECALLS ON THEIR AIRBAG UNITS AND THAT NOTHING COULD BE DONE ABOUT THIS ISSUE, OTHER THAN PAYING $7,500 TO REPLACE THE UNIT. THE PART NUMBER IS "87300-JJ84A - CUSHION". THIS IS THE SECOND INFINITI VEHICLE THAT I HAVE HAD ISSUES WITH THE AIRBAGS. I HAD A 2008 INFINITI G35 SEDAN WHICH WAS IN AN ACCIDENT WHERE A CAR HIT ME FROM BEHIND AT 40-50 MILES PER HOUR (I WAS STOPPED) AND THE AIRBAGS DID NOT DEPLOY. I WILL FILE A SEPARATE COMPLAINT REGARDING THIS VEHICLE. ARE THERE ANY RECALLS ON INFINITI AIRBAGS? *TR

Visibility/Wiper
Filed May 17, 202035,000 milesTX

IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.

Structure › Body
Filed Apr 16, 2020VA

THE DASHBOARD IS MELTING. THIS CREATES ASHINE THAT CAUSES A REFLECTION OFF THE WINDSHIELD THAT MAKES IT DIFFICULT TO SEE DURING CERTAIN DAYLIGHT CONDITIONS. I HAVE NEVER HAD A VEHICLE MADE WITH SUCH A DEFECT. I HAVE BEEN UNABLE TO STOP THIS MELTING FROM HAPPENING & FROM DOING INTERNET RESEARCH IT APPEAR MANY OTHERS HAVE HAD A SIMILAR ISSUE WITH THEIR INFINITI'S. THE DASHBOARD IS ALL STICKY, AND ANYTHING PUT ON IT GETS STUCK LIKE AN ADHESIVE GLUE IS ON IT. I WOULD LIKE INFINITI TO REPLACE MY DASHBOARD WITH A LKQ DASHBOARD AS A RECALL.

Visibility/Wiper
Filed Mar 6, 202035,000 milesGA

TOP OF DASH BECOMES EXTREMELY SHINY AND STICKY AFTER 1 HOUR OF SUNLIGHT THROUGH THE WINDSHIELD CASING UNWANTED GLARE IN WINDSCREEN. TEMPORARILY CAN BE CLEANED WITH SOAP AND WATER AND RETURNS TO DULL NON STICKY APPEARANCE, BUT ONLY TEMPORARY. NEXT TIME CAR IS IN THE SUN FOR ABOUT AN HOUR OF DRIVING OR PARKING, THE THE SHININESS AND STICKINESS RETURNS CAUSING MASSIVE REFLECTIONS IN THE WINDSHIELD. MAKES NO DIFFERENCE IF CAR IS STATIONARY OR IN MOTION. NO PRODUCT HAS BEEN USED ON THE DASHBOARD OTHER THAN SOAP AND WATER AS NEEDED. SUSPECT THE UV PROTECTION OR PLASTICS ARE FAILING. CAR ONLY HAS 35K MILES AND IS GARAGE KEPT. THERE WAS A SIMILAR PROBLEM AND LATER CLASS ACTION SUITE FOR OLDER NISSANS AND INFINITI, BUT THE PROBLEM DOESN'T LOOKED TO BE SOLVED IN NEWER CARS.

Unknown or Other
Filed Nov 26, 2019FL

THE DASH ON MY VEHICLE HAS BEEN SLOWLY CRACKING AND FALLING APART FOR ABOUT 2 YEARS. MORE AND MORE FRACTURES ARE OCCURRING ON THE VEHICLE AS IT SITS. THIS IS A KNOWN ISSUE AND WAS RECALLED ON MY 2004 LEXUS RX330 A FEW YEARS AGO FOR THE SAME EXACT PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED BY INFINITI OR THE DASH MANUFACTURER.

Air Bags
Filed Nov 15, 2019109,000 milesTX

AIRBAG LIGHT SHOWS AND BLINKS AFTER STARTING THE VEHICLE AND WHILE DRIVING. DEALERSHIPS WANT OVER $6000 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED. DASH LIGHT BLINKS WHENEVER VEHICLE IS ON. HAVE REST MULTIPLE TIMES, BUT THE BLINKING COMINGS BACK.

Visibility/Wiper
Filed Oct 29, 2019GA

THE DASHBOARD IS MELTING AND CAUSES REFLECTIONS AT CERTAIN ANGLES CAUSING DISTORTION IN THE VISION. A PART OF THE WIND SHIELD JUST SHOWS THE REFLECTION OF THE DASHBOARD HAMPERING ROAD VISION

Air Bags
Filed Oct 24, 201958,000 milesOK

AT APPROXIMATELY 58000 MILES, THE AIRBAG WARNING LIGHT ILLUMINATED. AFTER TAKING IT TO A DEALER, IT WAS DETERMINED THAT A $7000+ REPAIR IS NEEDED. INTERNET SEARCHES SHOWS THIS IS A DESIGN FLAW THAT INFINITI IS AWARE OF. IN FACT, THEY HAVE RECALLED SIMILAR VEHICLES WITH THE SAME DESIGN BUT NOT MY PARTICULAR VEHICLE. EITHER THE DESIGN IS INCORRECT OR IT'S NOT. THIS IS A FLAW THAT SHOULD BE ADDRESSED BY THE MANUFACTURER.

Air Bags
Filed Sep 4, 201989,000 milesTX

OCCUPANT CLASSIFICATION SYSTEM MALFUNCTION. I HAVE A 2010 INFINITI G37 WITH 89000 MILES, NEVER HAD ANY ACCIDENT BEFORE. RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST SEVERAL THOUSANDS DOLLAR TO FIX. AFTER DOING RESEARCH IT SUGGESTS THIS IS A VERY COMMON PROBLEM THAT MANY INFINITI/NISSAN OWNERS ARE CURRENTLY HAVE. NISSAN HAS RECALL FOR THIS PARTICULAR PROBLEM FOR VERY SELECTED VEHICLE BUT I THINK A WIDER RANGE OF RECALL SHOULD BE DONE BY INFINITI/NISSAN.

Unknown or Other
Filed Aug 13, 2019PR

THE DADH IS CRAKED ANYWERE AROUND THE AIR CONDITIONER VENTILATION SISTEM AROUND THE RADIO. AND CONTROL SISTEMS.

Air Bags
Filed Aug 9, 201940,000 milesNC

THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT HAS FAILED, CAUSING THE PASSENGER AIRBAG LIGHT TO ILLUMINATE AND POSSIBLY DISABLE THE PASSENGER AIRBAG. THIS MAY CAUSE THE PASSENGER AIRBAG TO NOT DEPLOY IN THE EVENT OF A CRASH. THE LIGHT ILLUMINATED UPON STARTUP. THE CAR HAS APPROXIMATELY 40,000 MILES DRIVEN.

Structure › Body
Filed Jul 23, 2019FL

THE ENTIRE DASHBOARD OF MY INFINITI G37, WITH ONLY 25K MILES, HAS STARTED SPLITTING APART FROM EVERY INCH OF THE DASH, THE DRIVER'S SIDE TO THE PASSENGER'S SIDE AND MANY OF THE AREAS ARE NEVER EXPOSED TO THE SUN. EVERY DAY NEW RIPS HAVE APPEARED AND MY FEAR IS THAT THE AIRBAG WILL BREAK THROUGH AND DEPLOY WITHOUT CAUSE WHICH COULD HAVE A CATASTROPHIC OUTCOME. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE THIS ISSUE HAS PROGRESSED SO RAPIDLY. AFTER CALLS TO INFINITI TO REPORT THE ISSUE, THEY ARE NOT WILLING TO ASSIST IN CORRECTING THIS MAJOR FAILURE. THE ONLY SOLUTION THEY HAVE PROVIDED IS TO SELL US A NEW CAR.

Air Bags
Filed Jul 2, 201930,500 milesFL

TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.

Air Bags
Filed Jun 19, 201963,000 milesLA

AIR BAG SENSOR INDICATOR IS ILLUMINATED AND BLINKING. THIS OCCURRED DURING NORMAL DRIVING. TOOK IT TO MY LOCAL INFINITI DEALER AND THE ISSUE IS A BAD SENSOR ON THE PASSENGER SEAT. THE REPAIR CALLS FOR REPLACING THE ENTIRE PASSENGER SEAT, AT A COST OF ALMOST $9000. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE SUBJECT TO A SAFETY RECALL BECAUSE OF THE POSSIBILITY OF NON-DEPLOYMENT OF THE AIR BAG DURING AN ACCIDENT, OR THE ACCIDENTAL DEPLOYMENT IN A NON-ACCIDENT SITUATION.

Air Bags
Filed Apr 15, 2019GA

SAME AS EVERYONE ELSE ON HERE. BLINKING DASHBOARD LIGHT OUT OF NOWHERE, OVER 7K TO FIX BUT CAN'T EXPLAIN WHY OR IF THAT WILL 100% FIX AN ISSUE. VEHICLE IS OVER 100K MILES BUT HAVE NEVER SEEN THIS WITH ANOTHER CAR LIKE THIS. REALLY CHEAP, AND HUGE LACK OF SAFETY AWARENESS BY THE COMPANY

Air Bags
Filed Mar 2, 201958,000 milesGA

NO APPARENT REASON FOR PROBLEMS. SEATBELT WARNING LIGHTS FOR BOTH THE DRIVER AND FRONT PASSENGER BLINK/REMAIN LIT DUE TO PASSENGER AIRBAG MODULE MALFUNCTION. REPLACED FREE OF CHARGE UNDER EXTENDED WARRANTY AT DEALERSHIP. SEATBELT RETRACTORS ALSO REPLACED DUE TO SLACK, CAUSING SEATBELTS TO GET CAUGHT IN THE DOOR WHEN SHUT.

Air Bags
Filed Feb 10, 201992,000 milesTX

THE AIR BAG WARNING INDICATOR ILLUMINATED. I INSTALLED A NEW BATTERY. PRIOR TO THE INSTALLATION, THERE WERE NO ISSUES. AFTER THE INSTALLATION THE AIR BAG WARNING INDICATOR APPEARS AFTER THE CAR STARTS UP AND CONTINUE BLINKING.

Visibility/Wiper
Filed Jan 14, 201981,000 milesFL

THE VAPORS FROM THE CRACKED DASHBOARD HAVE CREATED A SAFETY ISSUE. THE INSIDE OF THE WINDSHIELD CONTINUOUSLY FOGS UP CREATING A VISIBILITY PROBLEM DUE TO THESE EMITTING VAPORS. HAVE NO CLUE IF THEY MAY BE TOXIC, HOWEVER, THE EMITTING VAPORS ARE A VISUAL SAFETY HAZARD. THE VAPORS ARE CONTINUOUSLY EMITTING WHETHER THE VEHICLE IS STATIONARY OR MOVING. THE CRACKED DASHBOARD IS THE PROBLEM.

Structure › Body
Filed Jan 7, 2019GA

FOR THE PAST 3 YEARS THERE HAS BEEN STANDING WATER AFTER RAIN FOR A LONG PERIOD OF TIME ON THE PASSENGER FLOOR BOARD FRONT AND BACK. EVEN AFTER THE RAIN AND I'VE SPONGED IT DRY THE WATER SEEPS BACK IN. CREATING A LOT OF MOISTURE INSIDE CABIN.

Air Bags
Filed Dec 27, 201827,246 milesCT

AIRBAG LIGHT SHOWS AND BLINKS. DEALER SAYS MUST REPLACE CONTROL UNDER SEAT. NEW COST IS $6300 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED.DASH LIGHT BLINKS WHENEVER VEHICLE IS ON.

Structure › Body
Filed Dec 23, 201846,500 milesAL

I OWN A 2010 INFINITI G 37 CONVERTIBLE, CURRENTLY WITH 46,000 MILES. ALWAYS GARAGED WHEN NOT BEING DRIVEN BOTH AT WORK AND HOME. ALL OF A SUDDEN THE DASHBOARD IS SOFT AND RANDOM CRACKS APPEARED AT TWO DIFFERENT LOCATIONS.RESEARCHED ONLINE, AND SUPPOSEDLY A LOT OF PEOPLE ARE COMPLAINING ABOUT CRACKING/MELTING DASHBOARDS BY INFINITI, ESPECIALLY WITH G37 MODELS. I WOULD APPRECIATE ANY ASSISTANCE SINCE INFINITI SEEMS TO BE HAVING QUALITY CONTROL ISSUES AND PEOPLE ALL AROUND THE US ARE FACING SIMILAR SITUATION WITH THEIR INFINITI CARS.

Air Bags
Filed Oct 5, 201847,000 milesSC

AIRBAG LIGHT FLASHING. INFINITI DEALERSHIP ADVISED SENSOR NOT WORKING. QUOTED $9,700 TO REPAIR. CALLED INFINITI CONSUMER AFFAIRS, I TRIED TO TALK ABOUT THE SAFETY ISSUES. THEY JUST CONTINUED TO SAY "NOT UNDER WARRANTY AND NO FINANCIAL ASSISTANCE AVAILABLE FROM INFINITI ". INFINITI COULD CARE LESS ABOUT SAFETY. I ALSO HAD THE SAME MODEL A YEAR AGO EXCEPT 2011. MY 16 YEAR OLD WAS INVOLVED IN AN ACCIDENT IN THIS CAR. IT WAS TOTALED. AIRBAGS DID NOT DEPLOY. THANK GOODNESS HE WAS OK.

Air Bags
Filed Jul 28, 2018TX

THE PASSENGER AIRBAG IS DISABLED WHEN AN ADULT IS SITTING IN THE SEAT. THE LIGHT COMES ON NOTING THAT IT IS DISABLED AND THEN TURNS OFF. THIS HAPPENS MULTIPLE TIMES. THE ADULT WEIGHS ENOUGH TO TRIGGER THAT SENSOR TO NOT DISABLE THE AIRBAG. THIS IS A SERIOUS FAULT IN THE SENSOR AND SHOULD BE RECALLED IMMEDIATELY.

Structure › Body
Filed Jun 22, 2018CA

DASHBOARD IS STICKY, MELTING, AND CRACKED. GLARE ON WINDSHIELD FROM REFLECTION OF STICKY DASH POSES DRIVING HAZARD DUE TO REDUCED VISIBILITY.

Air Bags
Filed Jun 5, 201869,055 milesSC

THE AIR BAG WARNING LIGHT IS BLINKING AND THE PASSENGER SEAT AIR BAG LIGHT DOES NOT GO OFF WHEN THE SEAT IS OCCUPIED. I TOOK THE CAR TO AN INFINITI DEALER IN DAYTON, OHIO AND WAS TOLD THE FIX TO CORRECT THIS PROBLEM WAS OVER $7000. FEEL THIS IS LIKE A RANS VIABLE OPTIONS AND THEREFORE CAN CHARGE WHATEVER THEY CAN. THIS HAS DESTROYED THE RESALE VALUE OF MY CAR AND PUT ANY PASSENGERS AT RISK OF THE AIR BAG NOT DEPLOYING. IF YOU GO ON THE INTERNET YOU CAN SEE THAT THERE ARE MANY CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE. I THINK INFINITI HAS NO REAL DESIRE TO CORRECT THIS SITUATION. THEY LEAVE THE OWNER IN A NO WIN SITUATION - EITHER PLAY THE RANSOM OR PUT LOVED ONES AT RISK. I WONDER HOW MANY INFINITI"S ARE ON THE ROAD TODAY WITHOUT AN OPERATIVE PASSENGER AIR BAG. WHEN THE LIGHT STARTED BLINKING I WAS DRIVING FROM SOUTH CAROLINA TO OHIO. I FIRST NOTICED THE BLINKING LIGHT ON SUNDAY MAY 27, 2018

Unknown or Other
Filed May 11, 201810,000 milesGA

VEHICLE HAS HAD SIGNIFICANT ISSUES WITH THE CONVERTIBLE ROOF OPERATION SINCE PURCHASE WITH SERVICE FROM THE DEALER SEVERAL TIMES A YEAR. DEALER KEEPS THE CAR FOR SEVERAL WEEKS EACH VISIT. NEW MOTOR PLACED FALL 2017; ROOF IS NOT FUNCTIONING AGAIN ONLY BEING USED A FEW TIMES SINCE THE MOTOR WAS PLACED. THIS ISSUE HAS BEEN CONSISTENT EACH TIME A NEW REASON IS GIVEN BY THE DEALER AT SIGNIFICANT COST. MANUFACTURER HAS STOPPED MAKING THIS CAR, ADMITTED BY THE DEALER DUE TO THE MALFUNCTIONING ROOF. CAR IS INOPERABLE WITH THE ROOF ISSUES; CURRENT REPORT FROM SERVICE DEPARTMENT IS TO REPLACE THE ROOF LATCH AT NEARLY $4,000. DEALER SUGGESTS GETTING RID OF THE CAR AS LIKELY TO CONTINUE TO BREAK WITH EVEN GREATER COSTS WITH KNOWN HYDRAULIC PUMP FAILURES AND AS EVIDENCED BY OTHER G37 CONVERTIBLES EXPERIENCING THE SAME ISSUE (LATEST SERVICE SUMMARY ATTACHED). ETHICALLY CAN NOT SELL PRIVATELY AND TRADE IN SIGNIFICANTLY DIMINISHED. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR A KNOWN DEFECTIVE MECHANICAL FUNCTION OF THIS CAR LEAVING CUSTOMERS WITH INOPERABLE OR INCUR RIDICULOUS ONGOING EXPENSES IN ORDER TO CONTINUE OWNERSHIP.

Structure › Body › Trunk Lid
Filed Feb 16, 201878,000 milesPA

TL* THE CONTACT OWNS A 2010 INFINITI G37. WHILE DRIVING VARIOUS SPEEDS, SEVERAL WARNING INDICATORS ILLUMINATED AND FALSELY DISPLAYED THAT THE KEY WAS NOT IN THE IGNITION. IN ADDITION, THE FUEL MILEAGE WAS REPORTED INCORRECTLY AND THE VEHICLE BEGAN TO SPUTTER. THE CONTACT ALSO STATED THAT THE TRUNK OPENED INDEPENDENTLY AND A WARNING INDICATOR ILLUMINATED, CONFIRMING THAT THE TRUNK WAS OPEN ON MORE THAN ONE OCCASION. BENNETT INFINITI DEALER (2121 LEHIGH ST, ALLENTOWN, PA 18103) WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Engine
Filed Feb 1, 2018FL

PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE CAR WAS JUST STOPPED AT THE ROAD. I WAS VERY SCARED. SOMETHING VERY DANGEROUS WITH THE CAR. AND THE CAR SOMETIMES LOWER ITS SPEED TO EXTREMELY LOW. AND I NEED TO START UP THE CAR TO START DRIVING AGAIN. AND THE DEALERSHIP REFUSED TO HELP ME. HE STEAL MY MONEY AND GET ME OFF FROM THEIR OFFICE. VERY RUDE AND NOT TRUSTFUL DEALERSHIP. I WISH TO RETURN THE CAR TO THEM AND TAKE MY MONEY BACK. IT'S A FRAUD HAPPENED TO ME! ON INFINITY CENTER TOLD ME IT'S EXTREMELY DANGEROUS TO DRIVE THAT CAR. AND IT'S NOT START UP OFTEN, OR CHANGED ITS SPEED VERY FAST.

Unknown or Other
Filed Jan 29, 2018FL

DASHBOARD CRACKING ALL OVER LEADING TO DASH AIRBAG WHICH MIGHT CAUSE AIRBAG TO PREMATURELY OPEN OR NOT OPEN IF INVOLVED IN A FRONT END ACCIDENT.

Power Train
Filed May 25, 201759,789 milesCA

I BOUGHT MY CAR USED WITH LESS THAN 53,000MI STILL UNDER MANUFACTURED WARRANTY AND I EVEN BOUGHT AN EXTENDED WARRANTY FROM CARMAX WHEN I BOUGHT THE CAR. I WAS DRIVING CAR AND WITHIN A WEEK I TOOK TO CARMAX CLUTCH WASN'T FEELING THE SAME WHEN SHIFTING (RETURN PRESSURE LOOSENED UP) THEY SAID CAR WAS FINE. JUST A LITTLE OVER A MONTH LATER I TOOK CAR TO INFINITI FOR SAME PROBLEM, THEY ALSO SAID THE CAR WAS FINE AND SHIFTING WAS NORMAL. YESTERDAY I WAS DRIVING HOME (A MONTH LATER EXACTLY AFTER INFINITY CHECKED IT OUT) MY CLUTCH PEDAL WENT ALL WAY TO FLOOR AND I COULDN'T SHIFT BARELY MADE IT HOME. I WOULD HAVE TO SAY THAT MY CLUTCH IS NOT FINE OR SHINING RIGHT AT ALL I HAVE HAD TO PAY 2XS ALREADY FOR DIAGNOSES AND I HAVEN'T HAD MY CAR MORE THAN 3MONTHS!

Air Bags
Filed Mar 21, 201735,000 milesGA

TL* THE CONTACT OWNS A 2010 INFINITI G37. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 06/21/17*LJ *CN

Air Bags
Filed Jan 11, 201766,500 milesFL

NHTSA RECALL 16V-349 IS FOR INFINITI M 35 OWNERS, I OWN A G37 S. THE REASON FOR THE RECALL FITS THE DESCRIPTION OF MY PROBLEM. I LIVE IN SOUTH FLORIDA AND HAV A PASSENGER DASHBOARD CRACK. INFINITI STATES IT OUT OF WARRANTY YET THEY KNOW THEY HAVE A PROBLEM BECAUSE OF THE RECALL ON THE M 35. THEY ADVISE NOT TO ALLOW PASSENGERS TO SIT IN THE PASSENGER SEAT ON THE RECALL. I FILED A CASE WITH THEM #251971113

Air Bags
Filed Nov 4, 201672,371 milesTX

RED PASSENGER AIRBAG LIGHT BEGAN BLINKING. IN AUGUST 2015, IT WAS TAKEN TO DEALER FOR DIAGNOSIS. PASSENGER SIDE FRONT OCCUPANT SENSOR NOT WORKING & WAS RESET. IT CAME ON ONCE A PASSENGER SAT IN THE SEAT AGAIN. COST TO REPAIR THIS WAS STATED AT $4930.53. IT IS A SAFETY ISSUE THEY SHOULD BE RESPONSIBLE FOR! A YEAR LATER, IT IS STILL FLASHING. I CANNOT FIND A RECALL STILL. I TRIED TO UPLOAD A SECOND FILE SHOWING THE ESTIMATE TO REPAIR.

Complaints 1-50 of 77, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
20151000Routine
201363000Routine
201263110Routine
2011100110Routine
2010 — this page77000Routine
2009167000Routine
200866130Routine
20071000Routine

Compare every G37 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.