What owners reported
Newest filingsFiled Dec 11, 2025MA
Three times in the past 4 years, the air bag warning light was triggered when the battery was either disconnected/reconnected or jump started. Each time to re-activate the airbag safety system, I had to send out the air bag control module to have it reset. It is not expensive to do that , but it does mean one has to disassemble the center console, remove airbag control module and send it out to be reset. Additionally, during the time that the airbag light is on, my understanding is that the SRS is deactivated, which is obviously a safety hazard.
Filed Sep 19, 2025140,000 milesIA
The contact owns a 2008 Infiniti G37. The contact stated that while driving at various speeds, the air bag warning light flashed intermittently. The vehicle was taken to the dealer, where it was diagnosed, and determined that the Occupant Classification System (OCS) varistor in the front passenger seat had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to the Manufacturer Recall Number: P8243. The manufacturer was made aware of the failure; however, no assistance was offered. The failure mileage was approximately 140,000.
Filed Feb 21, 2025TX
According to Campaign P8243, Ref ITB08-045e, NTHTSA # 08-521, my 2008 Infiniti G37 has a warning blinking light for the passenger airbag. I contacted the National Consumer Affairs Dept of Infiniti and they said that my vin # did not indicate it has a recall. I was quoted $5000 to replace the seat by other mechanical shops, but my vehicle is not worth that anymore. Please advise. Thank you.
Filed Sep 16, 2022MA
The airbag control module can be damaged through normal use. Simply disconnecting the battery can damage the module, which then causes the airbag malfunction light on the instrument cluster to turn on. It is unclear weather or not the airbag will function when this occurs. Presumably, it will not. The dealer solution for this is to replace the module, at a cost of over $1000. Fortunately, it is possible to remove the module and send it to a 3rd party who can reflash a chip. However, doing this every time a random electrical glitch (common ) causes the warning system to trip is dangerous.
Filed Jul 28, 2022IL
Air bag light indicator on dashboard continually flashes off and on…no reason for it to be doing so; i.e., the vehicle has had no impact to cause it to flash.
Filed Jun 27, 2022MI
The passenger air bag light is on and flashing and all my controls for my steering wheel have stopped working including my horn!
Filed May 4, 2022MD
SRS Air Bag light continues to flash after the vehicle is running. This causes the passenger airbag to stay off even if a passenger is buckled in the seat.
Filed Mar 22, 2021130,000 milesAR
REGARDING TRACKING NUMBER 11400119.- INFINITY CALLED ME TODAY(FROM PHONE NUMBER 6157257000. SHE SAID THEY ARE NOT INTERESTED IN MY CASE BECAUSE THE CAR HAS NO RECALL ON IT. I'M CONFUSED BECAUSE I THOUGHT YOU AND INFINITY WOULD WANT TO KNOW WHAT CAUSED THE FIRE AND IF OTHERS WITH THIS MODEL OF.CAR WERE IN DANGER OF BEING SET ON FIRE.
Filed Mar 10, 2021131,000 milesAR
LAST NIGHT WHILE I WAS SLEEPING, MY CAR CAUGHT FIRE INSIDE.IT APPEARS IT STARTED WHERE THE SEAT WARMER BUTTON IS(ON THE CONSOLE). IT WAS A BIG ENOUGH FIRE TO REACH THE ROOF.
Filed Oct 4, 202065,000 milesPA
AFTER 60K MILES, THE CAR HAS DIFFICULTY SHIFTING IN REVERSE. ONCE IN REVERSE, THE CAR DOESN'T ROLL BACK AND IT REMAINS IDLE AS IF LEFT IN PARK. A FOREIGN TRANSMISSION REPAIR SHOP OWNER SAID THAT THIS ISSUE IS NOT USER ERROR, AND THAT NISSAN/INFINITI HAVE NOT BEEN HAVING ONGOING TRANS ISSUES WITH MANY OF THEIR MODELS, BUT REFUSE TO CLAIM RESPONSIBILITY FOR MOST. NISSAN/INFINITI USA WILL EASILY GOAD CUSTOMERS INTO PAYING $8K TO INSTALL A NEW TRANS, HOWEVER.
Filed May 2, 2020112,000 milesNC
THE VEHICLE HAS STARTED TO STUTTER UPON TAKING OFF AND SHOWS SIGNS OF POWER LOSS. AFTER MUCH INVESTIGATION, THESE G37S HAVE A MINOR DEFECT THAT CAUSES THE ENGINES TO RUN ON LOW OIL PRESSURE. THE PART 'GALLERY GASKET' IS THE CULPRIT THAT CAUSES THESE ENGINES TO, IN BAD CASES, LAST ONLY UP TO 100K MILES. EVERYWHERE ONLINE THERE ARE INFINITI OWNERS TALKING ABOUT THIS GALLERY GASKET PROBLEM AND FEW OF THEM HAVE HAD TO BUY A REPLACEMENT ENGINE BECAUSE OF IT. INFINITI HAS FAILED TO COME FORWARD WITH A SOLUTION TO REDUCE THE AMOUNT OF OIL RELATED PROBLEMS IN THESE CARS. AS MENTIONED, THIS IS A MINOR DEFECT WITH THE VQ37 ENGINES BUT WITH AN OUTCOME THAT CAN COST THOUSANDS OF DOLLARS TO EITHER FIX OR REPLACE. A SIMPLE GOOGLE SEARCH OF 'G37 GALLERY GASKET' WILL BRING MANY PAGES OF OWNERS WITH THE EXACT SAME PROBLEM TRYING TO GIVE EACH OTHER ADVICE. THERE ARE MANY VIDEOS ONLINE SHOWING WHAT AN OWNER MUST GO THROUGH IN ORDER TO FIX THEIR DAILY DRIVERS. IT WOULD ONLY BE RIGHT FOR INFINITI TO COME FORWARD AND OFFER AT LEAST FREE LABOR TO FIXING THESE CARS WHEN THE SYMPTOMS FIRST START. THAT WAY OWNERS CAN KEEP DRIVING WITHOUT WORRYING THAT THEIR ENGINES WILL GO OUT DUE TO A BAD GALLERY GASKET. THE G37 IS VERY RELIABLE IN ALL OTHER ASPECTS BESIDES THE GALLERY GASKET. OWNERS CAN ONLY HOPE THAT THE PROPER STEPS ARE TAKEN IN ORDER TO AVOID THE PROBLEMS THE GALLERY GASKET BRINGS.
Filed Oct 22, 2019FL
INSIDE MY 2008 G37 COUPE, ON THE PASSENGER SIDE , WATER IS LEAKING ONTO THE FLOORBOARD. IT LOOKS LIKE IT'S COMING FROM SOMEWHERE IN THE FIREWALL. I'VE RAN MY OWN TEST AND TRIED TO FIX IT MULTIPLE TIMES FOR 3 YEARS BUT FINALLY CAVED IN AND LOOKING FOR HELP. I THINK ITS SOMETHING MORE THAN THE SUNROOF DRAIN . WHAT CAN INFINITI DO TO HELP ME ?
Filed Sep 8, 201987,000 milesSC
I HIT A BUMP OR A POTHOLE IN THE ROAD AND MY DRIVER SIDE AIRBAG DEPLOYED. MY INSURANCE WOULDN'T COVER THE CLAIM AS THERE HAD BEEN NO FRONT OR REAR IMPACT DAMAGE. EVER SINCE MY CARS BATTERY WON'T HOLD A CHARGED AND HAD TO BE JUMPED OFF PRIOR TO EACH USE.
Filed Jul 24, 201975,000 milesPR
2008 G37 DASH IS CRACKING ALONG THE EDGES. MANY OTHER G37 FROM 2008 TO 2010 ARE HAVING THIS ISSUES. ITS A MANUFACTURE PROBLEM AND SHOULD HAVE BEEN RECALLED LONG AGO. PEOPLE PAY GOOD MONEY FOR THESE CARS. DASH BOARD CARACKING IS A SIGN OF CHEAP MATERIAL USED.
Filed Apr 14, 201996,000 milesCA
AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING BUT IT CAUGHT ON FIRE..ITS A TOTAL LOSS.THE FIRE FIGHTERS HAD TO CUT THE HOOD OPEN IN HALF TO GET TO THE FIRE IN THE ENGINE COMPARTMENT..ITS NOT FAIR..I HAD JUST BOUGHT THAT CAR..AND I LOVED MY INFINITY..LUCKILY I WASNT INJURED OR ANYONE ELSE. THE VEHICLE WAS PARKED IN THE STREET..I NEED MY CAR FOR WORK , SCHOOL AND ON A REGULAR BASIS. PLEASE HELP ME. *DT*JB
Filed Apr 12, 2019TX
THE PASSENGER AIRBAG LIGHT KEEP BLINKING LIKE THE SENSOR ISN'T NOT WORKING, I DID CAME AND ASK INFINITI DEALER IF THERE'S ANY RECALL AND THEY SAID NO
Filed Dec 31, 201893,000 milesCA
AIR BAG SENSOR SUDDENLY COME ON. IT COST $500 TO DIAGNOSE THAT IT WAS "PROBABLY" THE SENSOR OF THE PASSENGER SEAT. COST TO REPAIR ESTIMATED AT $5000. I SEE THAT THIS IS A MORE COMMON PROBLEM THAN NISSAN ADMITS. IT SHOULD BE RECALLED AS OTHERS HAVE. NOT SURE WHY IT HASN'T BEEN. THE CAR IS WORTH LESS THAN $10,000. SO I'M DRIVING IT IN AN UNSAFE CONDITION BUT HAVE NO OTHER CHOICE FINANCIALLY. *DT VIN NOT AVAILABLE *JB
Filed Dec 5, 201860,000 milesKS
MY GARAGE KEPT 2008 G37S HAS A DASH THAT HAS INCREASINGLY BECOME SHINIER TO THE POINT THAT IT HAS BECOME DANGEROUS TO DRIVE DURING THE DAY WHEN THE SUN IS OUT. IT IS SO REFLECTIVE THAT IT CAUSES A TREMENDOUS GLARE ON MY WINDSHIELD. THIS SEEMED TO HAPPEN PROGRESSIVELY OVER THE LAST FEW YEARS BECAUSE WHEN I BOUGHT THE CAR 6 YEARS AGO IT WAS NOT AN ISSUE. THE DASH ITSELF IS IN ONE PIECE WITH NO CRACKS BUT IT IS TACKY LIKE UNCURED RUBBER. IF YOU PUT A FINGERNAIL IN IT LIGHTLY, THAT MARK IS NOW THERE TO STAY. THIS MAKES IT IMPOSSIBLE TO CLEAN OR WIPE DOWN THE DASH DUE TO RUNNING THE FINISH. IT ALSO MAKES THE INSIDE OF THE WINDSHIELD HAZY DUE TO WHAT I HAVE TO ASSUME IS OFF GASSING OF SOME SORT. THE BLINDING GLARE THIS DASH CREATES ON MY WINDSHIELD HAS NEARLY CAUSED ME TO CRASH ON MORE THAN ONE OCCASION AND HAS GOT ME WANTING TO SELL THE CAR BUT I DON'T WANT TO PASS THE PROBLEM ON TO ANYONE ELSE. I PAID 28,000 FOR THE CAR 6 YEARS AGO AND IT WAS A 48,000 CAR NEW WITH EVERY OPTION POSSIBLE. THE INFINITY DEALERSHIP IN WICHITA KS WAS OF NO HELP EVEN THOUGH THEY ADMITTED THERE WERE PROBLEMS WITH G37'S AND MANY OTHER NISSANS AND INFINITY OF THIS ERA ( MID 2000'S) WHERE THE METERIAL THE DASH PAD IS MADE FROM STARTS TO BREAK DOWN JUST OUTSIDE THE FACTORY WARRANTY. IT'S ONLY A MATTER OF TIME THESE SHINY TACKY DASHES START CAUSING COLLISIONS DUE TO BLINDING GLARE.
Filed Sep 21, 2018125,000 milesTN
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
Filed Aug 21, 2018FL
THE DASH BOARD PLASTIC IS MELTING AND THE REFLECTION OF THE SUN MAKES IT VERY DIFFICULT TO DRIVE IN THE DIRECTION OF THE SUN AT ALL TIMES.
20 of 66 complaints, reproduced as filed.