I WAS DRIVING ON ROAD (AROUND 45 MPH) AND THE CAR STALLED AND STOPPED ABRUPTLY . MANAGED TO SAFELY PULL OVER THE VEHICLE TO THE SIDE OF THE ROAD WHEN I REALIZED THE CAR STARTED TO LOSE POWER IN SPITE OF ME TRYING TO ACCELERATE AND KEEP IT GOING. SECONDS BEFORE CAR STALLED, CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON. TOWED THE CAR TO THE DEALERSHIP AND THEY HAD THE CAR FOR A WEEK, CHECKED AND ASSURED US THE CAR WAS FINE TO DRIVE BUT THE INCIDENT OCCURRED AGAIN WHILE I WAS DRIVING (AROUND 45 MPH) TO OFFICE ON 14 APRIL 2015 AND THE CAR ODOMETER READING WAS SHOWING18385. SAME AS BEFORE CHECK ENGINE, OIL, EPS AND BATTERY INDICATORS LIGHTED ON AND CAR STOPPED ABRUPTLY. WOULD HAVE BEEN LIFE THREATENING IF IT WOULD HAVE HAPPENED LIKE 10 MINUTES EARLIER AS I WAS DRIVING ON THE HIGHWAY. THIS TIME THE CAR WAS TOWED TO THE DEALERSHIP AGAIN, AND WAS LATER TOLD THAT THE ENGINE IS FAULTY AND NEEDS TO BE REPLACED WITH A BRAND NEW ENGINE. CAR IS STILL IN THE DEALERSHIP. *TR
2013 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
2013 SONATA STEERING DOES NOT CENTER BACK TO STRAIGHT. IF YOU TURN IN EITHER DIRECTION, IT WILL MAINTAIN AN ARC. IT IS EASY TO OVERSTEER CHANGING LANES, ETC. HAVE HAD ALIGNMENT CHECKED AT DEALER, NEW TIRES, ROTATED TIRES, AND NOTHING SEEMS TO HELP. IT IS ELECTRICAL POWER STEERING AND THERE SEEMS TO BE A PROGRAMMING ISSUE. I DIDN'T NOTICE IT AS MUCH TILL ABOUT 40,000 MILES ON THE CAR. THE LAST 8,000 HAVE BEEN DIFFICULT TO MAINTAIN LANES AT HIGHWAY SPEEDS AND MAY LEAD TO ACCIDENT. DEALER SAYS ALL STEERING COMPONENTS ARE IN GOOD SHAPE AND IN SPECIFICATION. ALIGNMENT WAS CHECKED BY DEALER ALSO. NO WEAR ON TIRES INDICATING ANY ISSUE. WANDERS BOTH LEFT AND RIGHT EQUALLY. *TR
CAN NOT KEEP CAR IN STRAIGHT LINE WITH OUT TURNING WHEEL CONSTANTLY SEEMS LIKE THERE'S A DEAD SPOT IN STEERING TOOK CAR TO DEALERSHIP THEY CLAIM NOTHING IS WRONG IT SEEMS TO BE GETTING PROGRESSIVELY WORSE. *TR
I WAS PULLING INTO A PARKING SPACE WHEN THE CAR ACCELERATED INTO A STONE WALL. I HAVE CONTACTED HYUNDAI AND THEY CLAIM THERE IS NOTHING WRONG WITH THE VEHICLE, BUT I KNOW DIFFERENTLY AS I DRIVE IT. IT CONTINUES TO RANDOMLY ACCELERATE WHILE DRIVING ALONG, JUST HOPE IT DOESN'T HAPPEN AGAIN WHILE TRYING TO PARK. *TR
I WAS ON MY WAY INTO WORK DRIVING DOWN THE HIGHWAY AND OUT OF NO WHERE A HEAR THIS VERY LOUD EXPLOSION LIKE A GUN GOING OFF AND THOUGHT SOMEONE HAD SHOT ME. I THEN FELT THINGS FALLING ON MY HEAD AND LAP, SO I PULLED OVER TO THE SHOULDER OF THE HIGHWAY AND TURNED THE INSIDE LIGHT ON AND SAW SHATTERED GLASS AND THEN LOOKED UP AND MY SUNROOF WAS GONE. I DROVE TO THE DEALERSHIP AND GOT OUT OF MY CAR AND I COULD SEE WITH THE GLASS REMAINING ON THE BACK PART OF THE SUNROOF THAT THE PIECE OF GLASS WAS GOING OUTWARD, JUST LIKE IF SOMETHING BLEW UP. THIS COULD HAVE CAUSED ME TO BE INJURED OR HAVE A ACCIDENT. PLEASE LOOK INTO THIS MATTER BEFORE SOMEONE REALLY GETS HURT. *TR
WONDERS EXTREMELY BAD. I END UP IN OTHER LANES. CANNOT CONTROL CAR. WHILE BRAKE THE CAR SOMETIME TURNS OR DURING ACCELERATION. AT CRUISING SPEED WONDERS AND CONSTANTLY CORRECTING. I ALMOST HIT CAR ALL THE TIME. STEERING IS OF CENTER. *TR
IN RAIN CAR LOOSES POWER. WANTS TO CUT OFF. *TR
I WAS IN A CAR WRECK AND THE AIR BAGS DID NOT GO OFF..
THE VEHICLE STOPPED RESPONDING NORMALLY. WHILE TRAVELING AT ABOUT 65 MPH I NOTICED SUDDENLY THAT THE STEERING WHEEL SEEMED TO STICK IN THE CENTER POSITION AND REQUIRE EXTRA PRESSURE TO CORRECT LANE DRIFT. I HAVE HAD THE CAR INTO THE DEALER 2 TIMES AND THEY SAY THAT THE STEERING IS ELECTRONIC AND IS NOT THE SAME AS HYDRAULIC STEERING... THE STEERING WAS NORMAL FOR ABOUT THE FIRST 1000 MILES I DROVE IN MY CAR. IT WAS PURCHASED USED WITH 11000 MILES ON IT. THE STEERING IS STICKING WHEN I TRY TO CORRECT AT ALL SPEEDS FROM 35 MPH UP AND IS GETTING WORSE. THE DEALER CLAIMS NOTHING IS WRONG, EVEN THOUGH THE MECHANIC COULD FEEL THE PROBLEM WHILE TEST DRIVING IT. THE VEHICLE IS DANGEROUS BECAUSE OF THE POSSIBILITY OF OVERCORRECTING AT HIGHWAY SPEED. *TR
I HAVING A SPONGY BRAKE PEDAL AND MY ABS,BRAKE, TRACTION CONTROL LIGHT KEEP COMING ON THE DASH. THEN THEY WILL DISAPPEAR.THIS HAPPENED ABOUT SIX TIMES IN ONE DAY.WHAT MAY BE THE PROBLEM.I TOOK IT TO DEALER AND THEY COULD NOT PULL UP A CODE. *TR
THIS CAR WAS JUST PURCHASED USED. WHEN DRIVING IT HOME WE NOTICED THE CAR CONSTANTLY WANDERS ON THE ROAD REQUIRING CONSTANT CORRECTION. THE HYUNDAI DEALER DEALER SAYS IT'S JUST THE ELECTRIC STEERING AND WE ARE NOT USED TO IT. I HAVE HAD ELECTRIC STEERING IN PRIOR CARS BUT NEVER HAD THIS DIFFICULTY. I CAN'T TELL IF IT'S UNSAFE BUT IT SURE DOESN'T LEAVE THE DRIVER WITH THE FEELING OF HAVING CONTROL. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED THROUGH A RED LIGHT AND AVOIDED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500. THE VIN WAS NOT AVAILABLE.
CAR DOES NOT SAFELY TRACK OR STEER IN STRAIGHT LINE - AS IF STUCK IN A GROOVE. IT IS HARD TO TURN WHEEL AND CORRECT, AND NEEDS CONSTANT CORRECTING TO MAINTAIN SAFE STEERING. CAR IS PROPERLY ALIGNED AND TIRES ARE PROPERLY INFLATED.... *TR
HAVING TO CONSISTENTLY OVER COMPENSATE STEERING WHILE DRIVING ON HIGHWAY. STEERING HAS A TENDENCY TO VEER TO LEFT AND RIGHT WITHOUT ANY ADVERSE ROAD CONDITIONS, AND REQUIRING ME TO CONSISTENTLY COMPENSATE AND CORRECT THE STEERING. GIVES AN APPEARANCE OF NEARLY LOCKING INTO PLACE WHEN VEERING. ALIGNMENTS GOOD, PRESSURE AND TIRES GOOD. HAVE REPORTED 3 TIMES TO DEALER AND DEALER STATES CONDITION OF STEERING IS NORMAL AND EXPECTED? DEALER ADJUSTED THE ELECTRONIC SENSOR STEERING TO HIGH TO COMPENSATE FOR STEERING ISSUES, THUS INCREASED THE VEERING OF THE STEERING OF WHICH MADE MATTERS WORSE. DEALER STATES THEY CAN NOT REPLACE STEERING AND IS AS MANUFACTURER DESIGNED. *TR
MY 2013 SONATA WAS MAKING A LOUD NOISE WHEN I APPLIED THE BRAKES. I TOOK IT TO MY MECHANIC WHO STATED I NEEDED BRAKE PADS AND ROTORS. I WAS TOLD THAT IT WAS SUSPICIOUS THAT MY REAR BRAKES WERE ALMOST NEW AND THE FRONT WERE WORN DOWN TO THE ROTORS WITH 18,000 MILES AFTER OWNING THE CARE OVER 2 YEARS. THE DEALER DENIED ANY RECALLS ON THE BRAKES. A FEW MONTHS PRIOR, THIS SAME CAR DRIFTED OUT OF PARKING ONTO THE MIDDLE OF A BUSY ROAD. WHEN I TOOK THE CAR TO THE DEALER, THEY DENIED ANY PROBLEMS WITH THE CAR. I CALLED THE CORPORATE OFFICE AND WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP. HYUNDAI DEALERSHIPS DOES NOT TREAT THEIR CUSTOMERS WITH RESPECT AND THEY DO NOT OWN THE PROBLEMS WITH THEIR VEHICLES. *TR
THE STEERING COLUMN SEEMS TO NOT HAVE BEEN ADJUSTED CORRECTLY. THE CAR IS NOT ABLE TO STAY IN A STRAIGHT LINE AND I HAVE TO BE CONSTANTLY CORRECTING THE VEHICLE FROM EITHER DRIFTING LEFT OR RIGHT. I TOOK IT IN TO AN AUTO SHOP TO CHECK ALIGNMENT AND THAT WAS NOT THE ISSUE. THE CAR DRIVES LIKE IT HAS NO CENTER FOR THE STEERING COLUMN, NOT BALANCED AND JUST FREE TO TURN LEFT OR RIGHT AT RANDOM. THERE SEEMS TO BE A GAP IN THE STEERING OR WHAT I CALL A PLAY (MEANING A SPACE OR GAP FOR WHEN YOU TURN AND THE STEERING DOES NOT RESPOND, IT IS THAT GAP THAT KEEPS THE STEERING FROM IMMEDIATE RESPONSE AND CAUSING THE STEERING TO DRIFT TO THAT END POINT, LIKE A RUNNER IN A STARTING BLOCK THAT IS NOT ANCHORED AND SLIDES AWAY OR LIKE A SCALE THAT IS NOT ADJUSTED TO ZERO STARTING POINT. I MUST SAY I BOUGHT THE CAR THINKING I WAS JUST NOT USED TO THAT TYPE OF STEERING AND THEN THOUGHT IT WAS AN ALIGNMENT PROBLEM BUT IT HAS BECOME MORE EVIDENT THERE IS SOMETHING INNS THE STEERING COLUMN.
NOTICED THAT FRONT TIRES WERE WEARING UNEVENLY. BECAUSE OF VEHICLE MILEAGE AND FACT THAT I KEEP TIRE PRESSURE IN ACCORDANCE WITH RECOMMENDED SPECS I CONTACTED HYUNDAI. THE CUSTOMER SERVICE AREA RESPONDED THAT I WAS OUTSIDE THE WARRANTY PERIOD FOR WHEEL ALIGNMENT AND DID RECONSIDER WHEN I RAISED THE MILEAGE ISSUE AS WELL AS MY ATTENTION TO TIRE PRESSURE. HOWEVER, THEY WOULD NOT COVER THE COST. ON 9/11/2014, I TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND THEY ALIGNED AND BALANCED ALL TIRES AS WELL AS RESET THE STEERING ANGLE SENSOR. THE TOTAL COST WAS $218.75 PLUS TAX. I KNOW THAT ALIGNMENT ISSUES CAN BE CAUSED BY POT HOLES AND THE LIKE, BUT NOTHING HAPPENED LIKE THAT TO CAUSE MISALIGNMENT. GIVEN THE MILEAGE AND THE OTHER RATIONALE STATED HERE, I CAN ONLY CONCLUDE THAT 1): THE VEHICLE WAS NOT PROPERLY ALIGNED AT THE MANUFACTURER; OR 2) THE TIRES WERE NOT BALANCED PROPERLY; OR 3) THE TIRES USED BY THE MANUFACTURER ARE DEFECTIVE. OF COURSE, THERE IS ALWAYS THE POSSIBILITY THAT ALL OF THE PRIOR THREE FACTORS PLAYED A ROLE IN THIS PREMATURE/UNUSUAL TIRE WEAR. *TR
IT IS AN ONGOING STEERING PROBLEM. THE CAR CANNOT BE CENTERED ON THE ROAD (CONTINUOUSLY DRIFTS LEFT OR RIGHT). THE HIGHER THE SPEED, THE MORE PRONOUNCED AND DANGEROUS THE PROBLEM. I HAD THE CAR TO TWO DIFFERENT HYUNDAI DEALERS AND WAS TOLD THEY WERE AWARE OF THE SITUATION BUT NOTHING COULD BE DONE TO CORRECT IT. I CONTACTED HYUNDAI MOTORS AND ALL I RECEIVED WAS A VAGUE FORM LETTER. I LOOKED INTO THE SITUATION ON THE INTERNET AND WAS SHOCKED AT HOW PREVALENT THIS PROBLEM WAS. I WOULD LIKE TO SEE SOMEONE LOOK INTO THIS BEFORE SOME TRAGEDY OCCURS. *TR
2013 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE BEGIN TO ACCELERATE OVER THE CURB AND INTO A GRASSY AREA. *TA THE CONSUMER STATED WHILE HIS WIFE WAS ATTEMPTING TO PARK, WITH THE VEHICLE STILL IN GEAR, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE CURB. *JB
WHEN THE WHEEL IS TURNED ONE WAY AND THEN THE OTHER, A DELAY FROM WHEN THE WHEEL IS TURNED TO WHEN THE CAR RESPONDS AND STICKS LEFT TO RIGHT. THE DELAY IS TENTHS OF A SECOND. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED FROM SIDE TO SIDE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS POWER STEERING SYSTEM HAD CAUSED THE DRIFTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 1/21/15*CN UPDATED 3/3/15*CN THE CONSUMER STATED THE STEERING FELT TIGHT AT HIGHWAY SPEEDS OF 65 MPH. UPDATED 10/15/15*JS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT COMPLETELY AND THAT THE TIRES WERE CONSTANTLY LOSING AIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2013 HYUNDAI SONATA GLS CONSUMER IS EXPERIENCING NOISES COMING FROM TIRES *CN THE CONSUMER BELIEVED THERE WAS AN DESIGN ISSUE. THE CONSUMER BELIEVED THE FLAT SPOTS COULD REACH A POINT WHERE THE TIRES WOULD BECOME SUSCEPTIBLE TO BLOWING UP AND CAUSING SIGNIFICANT DAMAGE. HE ALSO STATED, THERE WAS AN ISSUE WITH THE SUSPENSION. *JB
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A SCRAPPING SOUND EMITTED FROM THE FRONT DRIVER WHEEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THAT FENDER LINER NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,623.
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD CONTINUOUSLY STOP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 7/13/15*CN THE CONSUMER THE FAILURE WAS CAUSED BY A DEFECTIVE BRAKE BOOSTER. UPDATED 9/18/15 *JS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ALARM ACTIVATED AND THE REAR PASSENGER SIDE DOOR WARNING LIGHT ILLUMINATED. ON A DIFFERENT OCCASION, THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT OCCURRED IN THE STEERING WHEEL AND THE RADIO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
MY PROBLEM IS WITH THE ELECTRIC POWER STEERING (EPS). DRIVING IN A STRAIGHT LINE IS VERY DIFFICULT. IT DOES NOT TRACK IN A STRAIGHT LINE. IT IS MORE NOTICEABLE AT HIGHWAY SPEEDS. THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. IT DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE DRIFTS CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. *TR
TL-THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THERE WAS A LOUD NOISE AND DISCOVERED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. DJR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE SUNROOF EXPLODED MAKING A LOUD NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING, THE SHIFT GEAR WOULD NOT MOVE FROM REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SHIFT CABLE FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
I HAVE OWNED THE CAR SINCE NOVEMBER OF 2012. BEGINNING IN Q1 OF 2014, I BEGAN TO NOTICE THE BRAKE PEDAL FEELING SPONGY IN THE CAR. OVER THE NEXT SEVERAL MONTHS, THE PEDAL BECAME EVEN MORE SPONGY, WHERE THE BRAKES WOULD NOT ENGAGE SUFFICIENTLY TO SLOW THE VEHICLE UNTIL THE PEDAL WAS DEPRESSED PAST MORE THAN 2/3'S OF ITS FULL TRAVEL. TOOK THE VEHICLE INTO THE DEALER FOR SERVICE ON 6/4/2014 WITH 19,627 MILES AS VEHICLE IS UNDER WARRANTY AND NO ONE ELSE WANTS TO WORK ON IT AS IT WOULD VOID MY WARRANTY. I DESCRIBED THE PROBLEM TO THE DEALER. THE DEALER COMPLETED THEIR TESTS AND STATED THAT BRAKES WERE OPERATING NORMALLY. I THEN TOOK THE MECHANIC FOR A DRIVE TO SHOW THAT THE BRAKE PEDAL WENT TO ALMOST THE FLOOR AND AGAIN TOLD THIS WAS NORMAL BY THE DEALER MECHANIC. APPROXIMATELY A MONTH LATER, AFTER LEAVING THE CAR PARKED FOR A WEEK AT THE AIRPORT WITH THE EMERGENCY BRAKE ENGAGED, THE REAR DRIVER WHEEL BEGAN THUMPING AND VIBRATING IMMEDIATELY UPON DRIVING OUT OF THE PARKING SPACE. I STOPPED THE CAR AND EXAMINED THE TIRE. NO PROBLEMS WITH THE TIRE WERE DETECTED SO I DROVE HOME. THE NOISE DECREASED DURING THE DRIVE BUT DID NOT GO AWAY. THE CAR WAS THEN TAKEN TO A TIRE SHOP WHERE TIRES WERE SWAPPED AND PROBLEM REMAINED WITH THE SAME LEFT REAR BRAKE. ANOTHER APPOINTMENT IS SCHEDULED WITH HYUNDAI DEALER TO RE-EXAMINE BRAKE SYSTEM. THE PROBLEM WITH THE SPONGY PEDAL HAS INCREASED AND NOW THE BRAKE PEDAL CAN BE DEPRESSED TO THE FLOOR WITHOUT MUCH EFFORT. ADDITIONALLY, THE LEFT REAR BRAKE C
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THAT THERE WAS AN ODOR OF FUEL PRESENT IN THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
I BOUGHT NEW HYUNDAI SONATA HYBRID LIMITED IN SEPTEMBER 2013. CAR ACCELERATES IN UNCONTROLLED MANNER WHEN CRUISE IS ON AND SET AND CAR IS DRIVING UP SIDE ON A ROAD. ACCELERATION GOES 2 TO 10 MILES (OR MORE) ABOVE THE PRESET SPEED AND NEVER COMES BACK TO PRESET SPEED UNLESS CRUISE IS DISABLED. ACCELERATION DEPENDS ON THE STEEPNESS OF THE ROAD. SINCE JUNE 2014, I HAVE NOTICED IT MULTIPLE TIMES. FREQUENCY IS THIS HAPPENING IS EVERY TIME. CAR ALSO ACCELERATES WHEN CRUISE IS ON BUT NOT SET AND I TAKE A U TURN. FREQUENCY OF THIS EVENT IS RANDOM. *TR
THE VEHICLE WAS PURCHASED WITH A DEFECTIVE ELECTRIC STEERING THAT WANDERS RIGHT AND LEFT. IT IS SO DANGEROUS THAT I HAVE ALMOST NOT BEEN ABLE TOO KEEP THE VEHICLE ON THE ROAD. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT TO THE NORMAL POSITION AND CAUSED THE SEAT BELT TO BECOME CAUGHT IN THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 10.
I OWN A HYUNDAI SONATA 2013 AND ON FRIDAY, SEPTEMBER 12, 2014 AT APPROXIMATELY 1:45P.M., I WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT. UPON ENTERING INTO A PARKING SPACE AND PLACING THE CAR IN PARK; THE CAR FAILED TO MAINTAIN ITS PARKING STATUS AND JUMPED INTO A SMALL SHRUB BANK INCHES IN FRONT OF THE SELECTED PARKING SPACE. AS A RESULT, THE CAR ALSO DAMAGED ANOTHER CAR THAT WAS DIAGONALLY POSITIONED ACROSS FROM MY CAR. I INFORMED THE POLICE OF THIS INCIDENT (AS STATED ABOVE) AND NOTIFIED THE INSURANCE COMPANY. I LATER LEARNED THAT THERE WAS A RECALL ON THE CAR AND CONDUCTED SOME RESEARCH AND FOUND THAT THE CORPORATION HAD DISTRIBUTED A NOTICE BACK IN JULY 2014 ABOUT THE CAR'S AUTOMATIC TRANSMISSION SWITCH CABLE RECALL; HOWEVER, I DID NOT RECEIVE MY RECALL LETTER UNTIL A WEEK AFTER THE INCIDENT OCCURRED. THE RECALL LETTER DESCRIBES ISSUES WITH THE GEAR AS IT RELATES TO "P" PARKING. (NOTE: I DID NOTICE THAT THERE IS A CONTRAST IN THE DESCRIPTIVE INFORMATION I FOUND IN MY RESEARCH FOR THE RECALL AND THE ACTUAL NOTICE I RECEIVED FROM HYUNDAI, BUT IT ALL RELATES TO "P" PARKING. THE ONLINE INFORMATION CLOSELY EXPLAINS WHAT I ACTUALLY EXPERIENCED). AFTER RECEIVING THE RECALL LETTER, I NOTIFIED HYUNDAI ABOUT THE INCIDENT AND WAS INFORMED THAT I WOULD RECEIVE A PACKET THAT REQUIRES ME TO SEND THEM BACK PHOTOS OF THE VEHICLE DAMAGE, AND 10 OTHER ITEMS (IF APPLICABLE) RELATED TO THE INCIDENT. HYUNDAI WOULD THEN CONDUCT AN INVESTIGATION THAT COULD LAST ANYWHERE BETWEEN 6-8 WEEKS. I UN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE GEAR SHIFTER WOULD INDEPENDENTLY MOVE FROM DRIVE TO FIRST GEAR, CAUSING THE VEHICLE TO DECELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). ALSO, WHEN ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION AND FAILED TO TURN. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. LASTLY, THE FRONT DRIVER AND PASSENGER SEAT HEATERS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS UNAWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
ON MONDAY SEPTEMBER 22ND AROUND 540PM ON THE 10 FWY GOING EASTBOUND RIGHT BEFORE TOWNE AVE. AS THE TRAFFIC ON THE FREEWAY BEGAN TO SLOW I CAME TO A COMPLETE STOP. ABOUT 5 SECONDS AFTER STOPPING I NOTICED THAT THE CAR BEGAN TO ROLL FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL HOWEVER THE CAR CONTINUED TO SLOWLY ROLL. I THEN STEPPED ON THE EMERGENCY BREAK AND THE CAR DID NOT STOP. THE CAR SLOWLY ROLLED ABOUT 8 FEET BEFORE IT STOPPED ON THE BACK OF A BIG RIG TRAILER BUMPER. I CALLED 911 AND EXPLAINED THAT I DID NOT WANT TO MOVE THE CAR AS I WAS NOT SURE IT WOULD STOP. THE CHP ADVISED THAT THEY WOULD SEND OUT A TOW TRUCK TO GET ME OFF THE FREEWAY. I WAS REMOVED FROM THE FREEWAY AND I HAD AAA TOW MY CAR TO THE NEAREST HYUNDAI DEALER IN GLENDORA CA. THEY CALLED ME THE NEXT DAY AND SAID THEY RAN A FULL TEST ON THE CAR AND COULD NOT FIND ANYTHING. HOWEVER THEY DID FIX THE RECALL ON MY CAR FOR THE ROLLAWAY RISK AND SHIFT CABLE TO THE TRANSMISSION. I ASKED THEM DO YOU THINK THIS HAD ANYTHING TO DO WITH IT. THE DEALER INDICATED NO THAT MAYBE I WAS DRIVING FAST AND THE ABS TOOK OVER. I TOLD HIM THAT I HAD MORE THAN 8 FEET BETWEEN THE BIG RIG AND MYSELF WHEN I CAME TO A FULL STOP AND THAT I WAS NOT GOING MORE THAN 15-20 MILES SINCE TRAFFIC WAS SLOW. THE DEALER SERVICE AGENT SAID NOTHING SHOWED UP ON THE SCANNED TEST AND THEY DROVE IT AND IS FINE. *TR
JUST RECENTLY THE STEERING HAS BECOME UNSTABLE. IT IS CONSTANTLY WEAVING BACK AND FORTH. IT HAS BECOME VERY TIRING TO HOLD IT IN THE MIDDLE OF THE LANE. DEALERSHIP SAYS NOTHING IS WRONG AND NO ONE ELSE HAS COMPLAINED. HOWEVER I SEE I AM NOT THE ONLY ONE, AS TWO OTHER PEOPLE ARE HERE COMPLAINING OF THE SAME PROBLEM. ALSO IN THE LAST WEEK MY KEYLESS DOOR LOCKS ONLY WORK PART OF THE TIME ON BOTH THE PASSENGER AND THE DRIVER SIDE. I HAVE TO HIT THEM SEVERAL TIMES TO GET THEM TO UNLOCK. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 51 MPH, THE STEERING BECAME UNSTABLE AND THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE FAILURE OCCURRED DAILY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED WHILE DRIVING AT ANY SPEED, HE HAD TO CONTINUALLY TWEAK THE STEERING WHEEL TO KEEP IT FROM DRIFTING FROM SIDE-TO-SIDE. THE REPAIR SHOP STATED THE VEHICLE WAS WITHIN FACTORY SPECS AND NO ADJUSTMENT WAS NEEDED. THE CONSUMER ALSO STATED THERE A RUMBLING AND VIBRATION NOISE COMING FROM THE TIRES, BUT THE DEALER REFUSED TO ROTATE THE TIRES. UPDATED 11/26/14
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,800.
MY WIFE AND I BOUGHT 2 2013 HYUNDAI SONATAS ON THE SAME DAY AND DROVE THEM HOME VIA A FREEWAY THE NIGHT THAT WE PURCHASED THEM. PRIOR TO PURCHASE WE HAD TEST DRIVEN ON NEIGHBORHOOD STREETS BUT AFTER PURCHASE WE BOTH DROVE OUR NEW CARS HOME AND BOTH OF US HAD A VERY HARD TIME MAINTAINING OUR LANES IN THESE BRAND NEW VEHICLES. THE STEERING PULLS RIGHT OR LEFT AND DOES NOT STAY CENTERED. IT REQUIRES CONSTANT CORRECTION AND MAKES IT FATIGUING AS A DRIVER TO DRIVE ON FREEWAYS. THE DEALER'S ONLY SOLUTION WAS TO CHANGE THE STEERING MODE TO "SPORT" MODE VIA COMPUTER, HOWEVER I STILL HAVE PROBLEMS AND IT IS ESPECIALLY DANGEROUS WHEN THERE IS EVEN JUST A LIGHT WINDY DAY INVOLVED. THIS SHOULD DEFINITELY BE A RECALL BECAUSE THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND HYUNDAI KNOWS THERE IS A PROBLEM! *TR
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BUMPER ISSUES. *SMD THE CONSUMER STATED IN MARCH 2014, THE BUMPER FENDER SKIRT AND INNER FENDER WELL DROPPED TO THE GROUND WHILE DRIVING ON A WELL MAINTAINED ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY STATED A PLASTIC BAG MAY HAVE WRAPPED AROUND THE BUMPER, AND PULLED IT DOWN, BUT THERE WAS NO DEFECT. THE CONSUMER TOOK THE VEHICLE TO A BODY SHOP, WHERE THEY INFORMED HER THE DESIGN WAS NOT VERY GOOD, AS PLASTIC PARTS WERE USED. THE SECOND INCIDENT HAPPENED ON MAY 12TH. AS THE CONSUMER WAS DRIVING, THE RIGHT FRONT END DROPPED AGAIN. THE CONSUMER RETURNED TO THE AUTO BODY SHOP, WHERE THEY FIXED IT AGAIN. *JB UPDATED 09/29/14. *JB
VEHICLE IN QUESTION IS THE LIMITED 2.0T TRIM LINE. SPEED DISPLAYED ON THE SPEEDOMETER IS CONSISTENTLY 5% HIGHER THAN TRUE SPEED OF VEHICLE, AS VERIFIED BY INDEPENDENT EQUIPMENT. SPEED CONTROL IS EQUALLY AFFECTED. ODOMETER READINGS ARE ALSO OFF BY THE SAME AMOUNT (I.E. READING HIGHER THAT ACTUAL DISTANCES TRAVELED). INFORMATION REPORTED TO DEALER'S SERVICE DEPARTMENT AND THEY CLAIM NOTHING IS WRONG. *TR
I AM SECOND OWNER OF THIS CAR. THE SPEEDOMETER IS 2 TO 3 MILES OFF. SERVICE SAYS NOTHING CAN BE DONE ABOUT IT. THAT SEEMS VERY ODD. *TR
ON AUGUST 8, 2014 AT APPROXIMATELY 5:00PM, MY VEHICLE WAS PARKED ON A FLAT GRAVEL DRIVEWAY. FRONT TIRES WERE STILL TURNED RIGHT FROM INITIAL PARKING OF CAR. I GOT IN THE CAR AND STARTED IT WHEN I REALIZED I HAD LEFT SOMETHING IN THE HOUSE AND EXITED THE CAR WHILE IT WAS RUNNING AND IN PARK. WITHIN 2 MINUTES, WHILE I WAS EXITING THE HOUSE, I HEARD A THUD AND SAW THE CAR BACKED UP AGAINST A PINE TREE ON THE PROPERTY. THE CAR HAD TRAVELED IN A U PATTERN APPROXIMATELY 100 BEFORE HITTING THE TREE. ENTERING THE CAR TO TURN IT OFF, I SEE THAT SHIFTER IS IN PARK; I TURNED OFF THE CAR SO THAT I COULD ASSESS THE DAMAGE OF THE CAR AND SEE IF I COULD DRIVE IT FROM WHERE IT HAD STOPPED. I STARTED THE CAR; DROVE FORWARD ABOUT 20, TURNED OFF THE CAR AND LOOKED AT THE DAMAGE TO THE REAR QUARTER PANEL OF THE CAR. THE LEFT MUFFLER IS PUSHED IN, THE BUMPER CRACKED, THE TAIL LIGHT (STILL OPERATIONAL) CRACKED. REAR QUARTER PANEL SEEMS TO HAVE BUCKLED, I AM UNABLE TO DETERMINE ANY DAMAGE TO THE UNDER-CARRIAGE. THE TRUNK STILL OPENS AND CLOSES WITHOUT PROBLEM, BUT THERE IS SUBSTANTIAL DAMAGE TO THE REAR DRIVER??S SIDE OF THE CAR. THE CAR IS DRIVABLE; BUT AM FEARFUL THE CAR IS A DANGER TO ME, MY FAMILY AND ANYONE WHO COULD BE NEAR THE CAR. A CALL WAS PLACED TO HYUNDAI AND A COMPLAINT FILED (1-800-633-5151). I HAVE LEARNED THAT THERE IS A RECALL NOTICE FOR HYUNDAI SONATAS REGARDING SHIFT CABLES DISENGAGING AND I AM AWAITING THE PAPERWORK PACKET FROM HYUNDAI TO COMPLETE MY COMPLAINT IN WRITING SO THAT
I WAS PULLING UP TO A STOP LIGHT AND MY CAR MADE A JERKING MOTION, AS IT HAD DID ONE DAY PRIOR AS WELL. I LOOKED AT MY DASH AND THE EPS LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT, AND ONE MORE LIGHT CAME ON. I TRIED TO DRIVE THE CAR FORWARD AND IT BEGAN TO ROLL BACK. I TURNED THE CAR OFF TO TRY AND RESTART IT, BUT THE BREAK WOULD NOT PUSH DOWN FOR ME TO TURN IT BACK ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE I SHOWED TWO SERVICE TECHNICIANS THE PHOTO OF THE DASHBOARD THAT I TOOK, AND BOTH SAID THAT MY ENGINE HAD CUT OFF. THEY KEPT THE CAR OVERNIGHT AND DROVE ON IT TO TRY AND RECREATE THE PROBLEM, ALONG WITH RUNNING MULTIPLE TESTS, AND NOTHING SHOWED UP. *TR
THE TRANSMISSION SLIPS. *TR
WHEN USING CRUISE CONTROL FOR MORE THAN ONE HOUR, THE CRUISE OR LESSEN SPEED BUTTON STOPS WORKING. THIS CAUSES DRIVER TO EITHER APPLY BRAKES TO SLOW VEHICLE DOWN, OR TURN OFF CRUISE CONTROL. THE CRUISE CONTROL SPEED NO LONGER WORKS. I TOOK VEHICLE TO DEALER, WHO WILL NOT TEST DRIVE VEHICLE FOR GREATER THAN ONE HOUR TO VERIFY PROBLEM. THEY ALSO REFUSE TO REPLACE SWITCH. I INDICATED THAT I WOULD PAY TO REPLACE SWITCH, AND THEY AGAIN REFUSED, INDICATING THAT THEY WOULD BE LIABLE IF THAT DID NOT "FIX" THE ISSUE--THAT THEY SAY DOES NOT EXITS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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