TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN PARK OR DRIVE, THE VEHICLE ROLLED IN REVERSE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND THEN PARK TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000.
2013 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WE PURCHASED THIS VEHICLE NEW FOR MY WIFE. I DROVE THE CAR HOME FROM MARYLAND WHERE WE BOUGHT IT. I WAS HAVING DIFFICULTY MAINTAINING MY LANE ON THE WAY HOME. I THOUGHT IT WAS DUE TO HAVE MANUAL STEERING ON ANOTHER CAR AND AN SUV AS A SECOND VEHICLE. MY WIFE DROVE THE CAR TO MY HOME IN HAMPTON AND HAD THE SAME PROBLEM MAINTAINING HER LANE. I DROVE IT BACK TO WOODBRIDGE SINCE SHE WAS SCARED OF THE CAR AFTER THE STEERING ISSUE. I CONTINUED TO OVERSTEER THE CAR AND HAVE PROBLEMS JUST MAINTAINING A STRAIGHT TRACK. THE VEHICLE REQUIRED CONSTANT MODIFICATIONS TO THE STEERING WHEEL TO STAY IN THE LANE. THE PRESSURE REQUIRED TO MOVE THE STEERING ALSO SEEMED EXCESSIVE. I TOOK THE VEHICLE AFTER COMPLAINING TO CORPORATE HYUNDAI. THEY SET AN APPOINTMENT FOR ME TO GET THE CAR STEERING REPROGRAMMED. SINCE REPROGRAMMING THE VEHICLE IT STEERED A LOT BETTER. THE PROBLEM NOW SEEMS TO BE NOW THAT AT MEDIUM TO HIGH SPEEDS THE VEHICLE RESPONDS RAPIDLY TO STEERING INPUT AND IN EVASIVE MANEUVERS SEEMS UNCONTROLLABLE AS IT OVERSTEERS RAPIDLY. I REALLY FEEL A RECALL NEEDS TO BE DONE ON THESE CARS AND WONDER HOW MANY RUNNING OFF THE ROAD ACCIDENTS HAVE OCCURRED DUE TO THIS VERY HORRIBLE STEERING DESIGN. THE REST OF THE CAR IS GOOD EXCEPT FOR THE IGNITION BEING ABLE TO BE TURNED OFF ACCIDENTALLY WHILE THE CAR IS IN MOTION. I FILED A COMPLAINT ALSO ABOUT THAT BEFORE THIS COMPLAINT. *TR
I WAS TURNING ON TO SMITH SWITCH ROAD IN ASHBURN VIRGINIA FROM WAXPOOL ROAD. I REACHED TO TURN ON THE EMERGENCY FLASHERS DUE TO BICYCLIST ON THE ROADWAY AND I BUMPED THE STARTER SWITCH FOR THE CAR AND IT SHUT THE CAR OFF WHILE IT WAS STILL IN MOTION. THIS CAUSED THE STEERING TO BE HEAVY AND BRAKES VERY HARD TO USE. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WITHOUT AN ACCIDENT. I HAD TO STOP THE VEHICLE TOTALLY AND PUT BACK INTO PARK BEFORE IT WOULD START AGAIN AND IT WOULD NOT START AGAIN WHILE IT WAS COASTING. I TRIED AND IT DIDN'T WORK. *TR
I GOT CAR ACCIDENT ON I90. A BIG TRUCK HIT A REAR DOOR ON DRIVER SIDE AND THE CAR SPINES. THE TRUCK AGAIN HIT TO SIDE OF TRUNK AND TOP DOOR OF TRUNK WAS GONE AND BROKEN ALSO BACK GLASS(BACK OF REAR SEAT) MY QUESTION IS WHY NOT DEPLOY SIDE CURTAIN AIRBAGS ON FRONT AND BACK SEATS. NO AIRBAGS DEPLOY. MY WONDERING IS THAT IF MY KID SIT ON BACK SEAT, I AM SCARE OF IT. IS IT NORMAL ? *TR
PREMATURE TIRE WEAR. CAR HAS 11,500 MILES. TIRE WEAR AS MEASURED BY THE DEALER IS 5/32 REAR AND 4 /32 FRONT. NEITHER DEALER OR TIRE MANUFACTURER KUMHO THINKS THIS IS AN ISSUE OR IS WILLING TO TAKE ANY ACTION. BOTH CLAIM TIRE WEAR IS NOT WARRANTIED. TIRES SHOULD NOT WEAR OUT THIS QUICKLY AND IT SEEMS OBVIOUS THAT THE TIRES ARE NOT PROPERLY SPECIFIED FOR THIS CAR, 2013 HYUNDAI SONATA. *TR
AFTER LEAVING 2013 SONATA PARKED FOR 3 HOURS CAR WOULD NOT GO OVER 5 MILES AN HOUR. AFTER INVESTIGATION BY HYUNDAI MECHANICS THEY FOUND THAT A PORTION OF ENGINE WIRING HARNESS HAD BEEN CHEWED THROUGH BY SOME KIND OF CRITTER. COME TO FIND OUT THE MATERIAL USED AS WIRING INSULATION IS SOY BASED THAT ATTRACTS CRITTERS. THIS COULD BE A SEVER SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS, FIRES, OR WHAT EVER. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD ACCELERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 17,500.
THIS IS AN ADDITION TO NHTSA COMPLAINT NUMBER 10522412: AFTER THE CRASH WHEN THE VEHICLE WAS INSPECTED TO SEE WHY THE BRAKES COMPLETELY FAILED, WE RECEIVED DOCUMENTATION FROM A VEHICLE MAINTENANCE GARAGE NOTING THEY FOUND SIGNIFICANT RUST ON THE BRAKE COMPONENTS (CALIPERS MAYBE). THE VEHICLE WAS RENTED IN SOUTH DAKOTA WHERE THEY USE SIGNIFICANT SALT ON THE ROADS. WHILE NOT ALL COMPLAINTS NOTING SPONGY BRAKES THAT THEN GO ALL THE WAY TO THE FLOOR WITHOUT ENGAGING HAVE BEEN REPORTED TO NHTSA, THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM ON HYUNDAI SONATA BLOGS. *TR
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO GAS PEDAL AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE TEST DROVE THE VEHICLE, HE NOTICED THE GAS PEDAL DID NOT RESPOND FOR APPROXIMATELY THREE SECONDS, AFTER WHICH TIME THE VEHICLE LURCHED FORWARD. IT WENT FROM 1000 RPM DOWN TO APPROXIMATELY 500 RPM. THE SALES REP INFORMED THE CONSUMER, THE PEDAL WAS A NEW DESIGN. *JB
MY MOTHER CAN DRIVE CAR WITHOUT BEING STRANDED BECAUSE THE STEERING WHEEL LOCKS UP. THE STEERING WHEEL LOCKS UP SO HARD ABOUT 85% OF THE TIME WHEREAS SHE CAN'T TURN THE WHEEL TO TURN THE KEY. WE WENT TO STATE ARBITRATOR AND SHE HAD SAME PROBLEM COULD NOT TURN STEERING NOR START CAR. I THINK THIS A COVER UP OR SOME ONE IS TAKING BRIBES BECAUSE WE SHOWED PROBLEM IN FRONT OF ANALYST SALVADOR SANTILLAN OF DEPARTMENT OF CONSUMER AFFAIRS, AND NOTHING CAME OF IT THOUGH HE AGREED THAT THERE WAS A PROBLEM. AFTER A FEW TIMES OF MY MOTHER AN ELDER WOMEN OF SOME STRENGTH, BEING STRANDED, SHE CAN'T DRIVE CAR ALONE. PLEASE LOOK IN TO WE HAVE VIDEO. *TR
MY WIFE HAD AN ACCIDENT TODAY WHICH SEEMS TO BE CAUSED BY SOME KIND OF MECHANICAL ACCELERATION WHEN SHE WAS PULLING INTO A PARKING SPACE. IT ALL HAPPENED SO FAST THAT, AT FIRST, SHE THOUGHT SHE MIGHT HAVE PUSHED THE ACCELERATOR INSTEAD OF THE BRAKE. BUT, AS THE FOG OF THE INCIDENT CLEARS, SHE RECALLS SLOWLY APPLYING THE BRAKE TO PULL INTO THE PARKING SPACE AND THE NEXT THING SHE KNOWS IS THAT THE ENGINE IS RACING AND SHE'S KNOCKED DOWN METAL SIGNS, TREES AND BUSHES. THE CAR WOULD NOT STOP. SHE JUST MISSED THE FRONT OF A BUILDING. WE WERE RELIEVED THAT NO PEOPLE OR VEHICLES WERE ALSO INVOLVED. SHE SUSTAINED NO INJURIES AND THE AIR BAGS DID NOT INFLATE. WE ARE GLAD THAT SHE WASN'T ON A HIGHWAY AND WHERE MUCH MORE DAMAGE COULD HAVE OCCURRED. THE CAR HAS BEEN TOWED TO CASEY'S AUTO BODY, AT 4515 OHARA AVE, BRENTWOOD, CA 94513-2206 IN CASE YOU WOULD LIKE TO INSPECT THE VEHICLE. THERE IS A LOT OF DAMAGE TO THE FRONT AND DRIVER'S SIDE FRONT FROM THE SIGNS, TREES AND BUSHES. WE DO NOT HAVE AN ESTIMATE YET FROM CASEY'S. I ALSO HAVE SENT THIS INFORMATION TO HYUNDAI. *TR
ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE INJURIES TO THE PASSENGER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT WHEN WILL SOMETHING BE DONE ABOUT IT. *TR
ON MAY 19, 2014, AROUND 9:20 AM. I WAS COMING HOME AND DRIVING INTO THE GARAGE WHEN I PUT MY RIGHT FOOT ON THE BRAKE. THE CAR ACCELERATED LIKE A ROCKET! I PUT MY LEFT AND RIGHT FOOT ON THE BRAKE SCREAMING FOR THE CAR TO STOP. THE CAR DIDN'T STOP TILL THE BUMPER AND FRONT RIGHT WHEEL HIT THE CONCRETE STEPS GOING INTO THE HOUSE. IT HIT THE STEPS SO HARD THAT THE CAR WENT SIDEWAYS IN THE GARAGE. THE FRONT BUMPER WAS DINGED UP, THE RIGHT FRONT TIRE FLATTEN AND THE RIGHT FRONT TIE ROD BENT FROM THE COLLISION WITH THE STEP. THIS IS THE NOT THE FIRST TIME THE CAR HAS ACCELERATED BY ITS SELF. BACK IN JANUARY 2014 ON A SUNDAY AFTERNOON, MY HUSBAND WAS DRIVING THE CAR ON ROUTE 35; WE WERE COMING HOME FROM SHOPPING. HE PUT HIS FOOT ON THE BRAKE WHEN THE CAR ACCELERATED ON ITS OWN. HE TOLD ME THAT WE NEED TO GET THIS CAR CHECKED OUT AND TO CALL THE SHOP AS SOON AS POSSIBLE. I TOOK THE CAR INTO THE HERRNSTEIN DEALERSHIP TO BE INSPECTED. THEY CHECKED THE CAR OUT AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. SO TWO DRIVERS HAD THE SAME THING HAPPENED TO THEM. THE FIRST TIME, THANKFUL NO CARS WERE CLOSE TO THE VEHICLE AT THE TIME OF THE ACCELERATION, SO NO ACCIDENT THAT TIME. THE SECOND TIME THE CAR COULD HAVE GONE THROUGH OUR HOUSE, IF THE CONCRETE STEPS HADN'T STOPPED THE CAR. THE CAR WAS TOWED INTO THE HERRNSTEIN DEALERSHIP ON MAY 19, 2014. IT TOOK THE TOW TRUCK DRIVER OVER THIRTY MINUTES TO GET THE CAR OUT OF THE GARAGE. THE SERVICE DEPARTMENT STATED THE CAR CHECKED OUT OKAY.
I WAS T-BONED TONIGHT IN AN ACCIDENT~~ I WAS DRIVING APPROX. 35 AND ANOTHER CAR DROVE STRAIGHT INTO MY DRIVERS SIDE OF MY CAR GOING ABOUT 25-30~~SHE HIT HARD ENOUGH TO RUIN BOTH DOORS, "CRUMPLED" METAL, REAR FENDER, AND SCRUB TIRES~~ NONE OF THE AIRBAGS DEPLOYED????? NEED BETTER SAFETY THAN THIS~~~ I GOT TOSSED AROUND PRETTY GOOD INSIDE~~~~4 HRS LATER AND I AM IN SEVERE NECK AND SHOULDER PAIN!!! *JS
HAVE THE 2013 HYUNDAI SONATA TURBO AND WAS TOLD WHEN I BOUGHT IT THAT IT WOULD APPEAR TO DRIVE DIFFERENTLY. IT RACES BEFORE IT SHIFTS TO THE NEXT GEAR AND AT TIMES IT SEEMS TO PICK UP SPEED WHEN I AM NOT ON THE GAS. HAVE CALLED AND ASKED TO BE TOLD THAT THE RPM SYSTEM HAS TO GET AS HIGH AS 4 BEFORE IT SHIFTS - THAT DOESN'T SEEM RIGHT AND IT MAKES THE STEERING DIFFICULT AT TIMES. THE ACCELERATION IS POOR AND I ONLY HAVE 11,000 MILES ON IT BUT I'M READY TO TRADE IT IN - NOT SURE IF A TURBO IS SUPPOSE TO REALLY DRIVE THIS WAY AND CAN'T SEEM TO GET AN ANSWER FROM THE DEALER WHEN I CALL. THEIR SERVICE HOURS ARE NOT GOOD BECAUSE THEY'RE OPEN WHILE I WORK. DOES ANYONE ELSE HAVE THIS PROBLEM? *TR
SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB
ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND TRUNK AREA OF OUR CAR. WE HAD JUST PULLED AWAY FROM A STOP LIGHT AFTER IT TURNED GREEN AND WERE ACCELERATING UP TO SPEED. WE WERE TRAVELING SOMEWHERE BETWEEN 30 - 40MPH WHEN THE SUNROOF BLEW FOR NO APPARENT REASON. WE TOOK THE CAR TO THE HYUNDAI DEALERSHIP FOR REPAIR THE NEXT DAY. THE DEALERSHIP COULDN'T DETERMINE WHAT CAUSED THE SUNROOF TO RUPTURE LIKE IT DID. THE DEALERSHIP THOUGHT WE WERE HIT BY A ROCK, BUT BOTH THE WIFE AND I REFUTED THAT IDEA. WE STAND BY OUR CLAIM THAT IT BLEW FOR NO APPARENT REASON. EVEN IF A ROCK DID HIT US, THE SUNROOF GLASS SHOULD NOT HAVE EXPLODED/RUPTURED LIKE IT DID. WE FEEL THERE'S A VERY SERIOUS DEFECT WITH THE GLASS AND THAT THIS INCIDENT NEEDS TO BE ADDRESSED MORE CLOSELY. I HAVE PICTURES IF YOU WOULD LIKE THEM. *TR
MY SONATA LIMITED WANDERS ALL OVER THE HIGHWAY, I CANNOT KEEP IT STRAIGHT, IT IS DANGEROUS AND I HAVE NEARLY CRASHED INTO OTHER VEHICLES. ITS AN ONGOING PROBLEM. I HAVE SPENT MANY HOURS ON CALLS AND IN THE DEALERSHIP TRYING TO GET THIS ISSUE RESOLVED AND THEY TELL ME THE SAME THING, THAT ITS IN MY HEAD AND NOTHING IS WRONG WITH THE CAR. I WOULD HAVE NEVER OF BOUGHT THIS CAR KNOWING THAT IT DROVE SO POORLY ON HIGHWAYS. IT IS UNSAFE AND NEEDS TO BE RECALLED IMMEDIATELY. *TR
I WAS INVOLVED IN A T-BONE COLLISION WITH ANOTHER VEHICLE THAT RAN A REDLIGHT. WHILE I WAS TRAVELING AT APPROXIMATELY 20-25 MPH, THE VEHICLE I COLLIDED WITH WAS TRAVELING AT APPROXIMATELY 35-45 MPH. MY FRONT BUMPER WAS TORN OFF IN THE COLLISION AS WELL AS BOTH HEADLIGHTS AND THE GRILL WAS DAMAGED. I WAS THE ONLY OCCUPANT OF THE VEHICLE. THE DRIVER AIRBAG DID NOT DEPLOY DESPITE THE APPARENT SEVERITY OF THE CRASH. MILEAGE AT TIME OF INCIDENT IS ESTIMATED AS THE VEHICLE IS CURRENTLY IN FOR REPAIR. *TR
I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR
STEERING, VEERING ONE WAY THEN ANOTHER. SOMETIMES THE STEERING WHEEL SEEMS STUCK OR IS STICKING, NOT HAPPY AT ALL. HAD IT BACK TO DEALER & SAID IT WAS IN SPEC. HELP *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 27,000. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE LEFT. THE CONTACT CORRECTED THE STEERING WHEEL AND IT THEN PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CAUSE OF FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. *TR
STEERING WHEEL IS SLIGHTLY COCKED TO THE RIGHT AND VERY SENSITIVE. WHEN DRIVING THE VEHICLE DOES NOT WANT TO STEER STRAIGHT. DARTS ONE WAY AND THEN ANOTHER. DEALER RE-CALIBRATED STEERING AND ALIGNMENT. ALTHOUGH STEERING WHEEL PROBLEM IS FIXED IT REMAINS VERY SENSITIVE AND STILL VEERS ONE WAY THEN ANOTHER. ESPECIALLY NOTICEABLE AT HIGHER SPEEDS. *TR
VEHICLE WILL NOT STEER A STRAIGHT LINE AT HIGHWAY SPEEDS. YOU HAVE TO CONSTANTLY CORRECT THE PATH THE CAR IS GOING IN. I HAVE WONDERED OUT OF THE LANE I WAS TRAVELING IN SEVERAL TIMES. THIS VEHICLE IS VERY UNSAFE AND THIS ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE LOOSES A LIFE IN AN ACCIDENT. *TR
I WAS DRIVING ON I65 TOWARD DOWNTOWN NASHVILLE, IN SOME HEAVY RAIN - ALL OF A SUDDEN I HEARD AN EXPLOSION THAT SCARED THE [XXX] OUT OF ME - I THOUGHT, MAYBE IT WAS A COLLISION, THEN I HEARD THINGS ON THE ROOF - OH NO, COULD IT BE HAILING - DIDN'T SEE ANY ICY DROPS/ROCKS HIT THE ROAD - BUT THE SOUNDS IN MY CAR WERE AMPLIFIED. SO, I PULLED BACK THE SUN SHADE ABOUT AN INCH - AND WOW, I COULD NOT BELIEVE MY EYES!! THE SUN ROOF HAD EXPLODED - TOTALLY SHATTERED AND THE PIECES OF GLASS WERE FLYING OVER AND HITTING THE REAR WINDOW (SOUNDED LIKE HAIL). OMG, I WAS SHAKING SO BAD, I DIDN'T KNOW WHO TO CALL OR WHAT TO DO - SHOULD I PULL OVER ON OF I65 IN A HEAVY STORM TO WAIT FOR HELP? HOW MUCH RAIN COULD THE SHADE DEFLECT BEFORE CAVING IN ON ME!! I CALLED HYUNDAI SERVICE, TOLD THEM WHAT HAPPENED AND I WAS ON MY WAY THERE! THE SERVICE REPRESENTATIVE AT HYUNDAI TOLD ME HE HAD NEVER SEEN ANYTHING LIKE IT - MAYBE THE GLASS WASN'T COMPLETELY CLOSED AND BUCKLED! WHAT?? IN A DOWNPOUR, I'M GOING TO LEAVE THE SUNROOF OPEN??? IS HE NUTS?? AND, WHY WOULD THE SUNROOF EXPLODE IF IT WERE SLIGHTLY OPEN? I THINK HE WAS TRYING TO BLAME ME AND HAVE ME FILE A CLAIM WITH MY INSURANCE COMPANY, SO HYUNDAI WOULD NOT HAVE TO TAKE RESPONSIBILITY! HE TOOK PHOTOS AND SENT THEM TO HYUNDAI AND SAID HE WILL LET ME KNOW WHAT THEY SAY ABOUT REPLACING IT!! ALSO, WHEN I ASKED FOR A LOANER CAR, HE TOLD ME HYUNDAI MAY NOT AUTHORIZE IT AND I WOULD BE STUCK PAYING FOR THE RENTAL!!! I DECIDED TO GOOGLE ?HYUNDAI SONATA SUNROO
I WAS PARKING AT A RESTAURANT IN AN ANGLED PARKING SPACE NEAR A CONCRETE PLATFORM WHERE DUMPSTERS ARE KEPT. HALF WAY INTO THE SPACE, WHILE I WAS APPLYING THE BRAKE, MY CAR SURGED FORWARD VERY FAST AND SLAMMED INTO THE CONCRETE PLATFORM. I HAD THE BRAKE PEDAL TO THE FLOOR BUT THE CAR NEVER STOPPED. I WAS WEARING MY SEAT BELT AND WAS NOT INJURED BUT THERE WAS ALMOST $7,000 WORTH OF DAMAGE TO MY CAR. MY CAR WAS REPAIRED, BUT I AM UNDER CONTRACT OF A LEASE WITH THIS CAR AND HAVE TO CONTINUE TO DRIVE IT. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN THAT I WILL NEVER ALLOW FAMILY OR FRIENDS TO RIDE IN THIS CAR. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, THE ENGINE RPMS INCREASED TO 6000 AS THE CONTACT REPEATEDLY APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600. UPDATED 3/28/14*CN UPDATED 04/22/14
I TOOK THE EXIT ON 605 NORTH AND STOP AT THE LIGHT TO TURN RIGHT BECAUSE THERE IS A NO TURN ON RED SIGN. AS THE LIGHT TURNED GREEN, I START THE VEHICLE TO TURN RIGHT THEN GOT HIT ON THE DRIVER SIDE UP TO THE FRONT END. THE OTHER VEHICLE RAN THE RED LIGHT AND HIS SPEED WAS ABOUT 45-50 MPH. MY CAR GOT HIT HARD AT THE FRONT AND TURNED 180 DEGREE, NONE OF THE AIRBAGS WAS DEPLOYED. AS A SAFETY CONCERN, I WOULD LIKE TO FILE A COMPLAINT AS I AM GONNA HAVE A BABY SOON THIS YEAR 2014. WHAT IF THAT ANOTHER ACCIDENT OCCUR AND THE BABY OR MY SPOUSE IN THE CAR WITH ME? *TR
DRIVING MY NEW 2013 HYUNDAI SONATA 2.0T, I KNOW THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRIC POWER STEERING (EPS) ON THE CAR. MY CAR JUST KEEPS WANDERING WHEN DRIVING OVER 45 MPH ON FREEWAY. IT WILL KEEP WANDERING TO THE LEFT AND TO THE RIGHT. IT REQUIRES CONSTANT CORRECTION TO KEEP MY CAR IN THE LANE AND THE STEERING WHEEL IS EXTREMELY SENSITIVE. WHEN THE CAR WANDERS TO THE LEFT, I WOULD TRY TO CORRECT IT BACK TO CENTER, BUT IT WON'T STAY STRAIGHT AND IT WANDERS TO THE RIGHT AFTER CORRECTION. DRIVING IN A STRAIGHT LINE IS NEAR IMPOSSIBLE. IT OFTEN GOES INTO THE OTHER LANE NEXT TO ME AND I HAVE ALMOST HIT THE CAR NEXT TO ME. IT IS SCARY AND VERY DANGEROUS. I HAVE TAKEN IT TO THE DEALER 3 TIMES AND THEY TELL ME THERE IS A SOFTWARE GLITCH, THEY KEEP SAYING IT IS FIXED BUT IT IS NOT. THEY HAVE PERFORMED SEVERAL ALIGNMENTS AND IT IS NOT THE ISSUE. IT IS SOMETHING WRONG WITH THE 2013 HYUNDAI SONATA'S STEERING THAT IS CONTROLLED BY THE CAR'S COMPUTER. PLEASE REQUEST HYUNDAI TO RECALL THE EPS SYSTEM AND SOFTWARE BEFORE MANY PEOPLE GET HURT FROM THIS. THANK YOU. *TR
VEHICLE WANDERS BADLY ON HIGHWAY. VEHICLE WILL NOT HOLD A STRAIGHT LANE, SO IT IS VERY DIFFICULT TO KEEP THE CAR IN MY LANE. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR
POOR TRACTION CONTROL IN SNOW CONDITIONS. UNABLE TO STOP CAR FOR A RED LIGHT. UNABLE TO GET UP A SMALL INCLINE WITH OUT FISHTAILING. *TR
WHEN BRAKING, THE CAR SELF-ACCELERATES. THERE IS NO PREDICTING WHEN THIS WILL HAPPEN- SOMETIMES IT DOES, SOMETIMES IT DOESN'T. THIS HAS OCCURRED APPROXIMATELY TWENTY TIMES WHEN I HAVE STARTED/STOPPED THE CAR WHILE PARKING AND ALSO ONCE ON A BUSY HIGHWAY WHEN I WAS UNABLE TO STOP FOR A RED LIGHT. WHEN THIS HAPPENS, MY FOOT IS ON THE BRAKE, BUT THE CAR ACCELERATES. THE CAR HAS BEEN TO THE CIOCCA HYUNDAI DEALER IN QUAKERTOWN, PA THREE TIMES. THEY'VE KEPT IT AS LONG AS THREE DAYS. THEY TRIED TO DUPLICATE THE PROBLEM AND I WAS TOLD IT DID NOT OCCUR. THEY'VE TOLD ME THAT THEY'VE NEVER HEARD OF A PROBLEM LIKE THIS. THEY CHECKED OUT THE CAR AND TOLD ME THAT NOTHING IS WRONG. THE PROBLEM HAS BEEN REPORTED TO HYUNDAI- REGIONAL CASE #6004610 AND CASE #6342874. AFTER FILING THERE'S NOTHING THAT CAN BE DONE BESIDES FILE THE REPORT WITH THE REGIONAL REPRESENTATIVE. I'VE BEEN FORTUNATE THAT NO ONE HAS BEEN INJURED SO FAR. MY FAMILY MEMBERS WILL NOT RIDE IN THE CAR WITH ME. THE CAR CURRENTLY HAS 5,700 MILES ON IT. IT IS A KILLER CAR- AN ACCIDENT WAITING TO HAPPEN.
THE STEERING IS STICKY, ESPECIALLY AT HIGHWAY SPEEDS. THIS CAUSES UNSAFE OVERCORRECTION, INABILITY TO MAINTAIN A STRAIGHT TRAJECTORY, AND DRIVER FATIGUE. *TR
VEHICLE WANDERS BADLY, WILL NOT TRACK STRAIGHT , DEALER STATED NOTHING COULD BE ACCOMPLISHED TO CORRECT PROBLEM. FIGHTING THE STEERING TRYING TO CORRECT OR OVER CORRECT THE PROBLEM IS A TRAFFIC ACCIDENT WAITING TO HAPPEN. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKING SYSTEM ENGAGED INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THEREFORE THE VEHICLE WAS TRADED-IN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.
NOTICED CAR WAS EXTREMELY HARD TO CONTROL AT HIGHWAY SPEEDS. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO PARK, THE PIN DISENGAGED FROM THE GEAR SHIFTER. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SHIFT GEAR BOX WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
FIRST OCCURRENCE I WAS SITTING AT A STOP LIGHT AND STARTED TO MOVE, CAR LUNGED FORWARD WITH AN UNATTENDED ACCELERATION. SECOND OCCURRENCE I WAS AT AN INTERSECTION WAITING TO PROCEED THROUGH, STEPPED ON THE GAS PEDAL AND CAR DID NOT ACCELERATE. THIRD OCCURRENCE WAS IN KANSAS AND MY BROTHER WAS DRIVING. IT SURGED AGAIN AND WE BOTH NOTICED IT. FOURTH OCCURRENCE RESULTED IN AN ACCIDENT IN RINGGOLD GA ON 10-28-13. I WAS STARTING TO PARK IN FRONT OF THE CHURCH, THE CAR SURGED FAST AND I TRIED TO STOP IT WITH MY BRAKE, BUT IT CONTINUED INTO THE CONCRETE BUILDING RESULTING IN MY SERIOUS INJURY AND $6,000 DAMAGE TO MY CAR. WITH GREAT CONCERN ABOUT THIS CAR, I WENT TO THE DEALER AND ASKED IF THEY HAD EVER HEARD OF THIS BEFORE AND THEY SAID, "NO". *TR
VEHICLE DRIFTS WHILE ON THE FREEWAY OR DOING SPEEDS OF OVER 50 MPH. IT IS VERY DIFFICULTY TO KEEP THE CAR IN MY LANE. SOMETHING NEEDS TO BE DONE ABOUT THIS AS I SEE IT BEING A SAFETY HAZARD AND I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. I HAVE NOTICED THAT THE NEW 2014 HYUNDAI SONATA COMES WITH DRIVER SELECTABLE STEERING MODE (DSSM) STANDARD ON EVERY SONATA. I BELIEVE EVERY SONATA WITH THIS PROBLEM NEEDS TO BE RECALLED AND HAVE THIS FEATURE INSTALLED AT NO COST. *TR
VEHICLE WILL NOT HOLD A STRAIGHT LINE AND WONDERS ALL OVER THE ROAD. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE IGNITED INTO FLAMES WHILE PARKED AND UNOCCUPIED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. AN INDEPENDENT INVESTIGATOR STATED THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
WHEN I CAME OUT TO GET IN MY CAR, AT WORK, I NOTICED THAT FRONT BUMPER ON THE PASSENGER SIDE WAS PULLED AWAY FROM THE BODY. NO SCRATCHES OR SIGNS OF IMPACT WERE VISIBLE. THE PARKING SPACE BUTTS UP TO GRASS. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE PURCHASED AND WAS TOLD THAT THEY GET 30 TO 40 OF THESE COMPLAINTS A YEAR. THEY SAID THE CLIPS THAT HOLD THE BUMPER DO NOT HOLD UP UNDER ALL CONDITIONS. BECAUSE OF THE EXTREME LOW CLEARANCE BETWEEN THE BUMPER AND THE ROAD, ALMOST ANY POTHOLE OR BUMP OR CONCRETE PARKING BLOCK COULD CAUSE THEM TO BREAK. THIS HAS TO BE A DEFECT IN THE CLIP ATTACHMENT OF THE BUMPER TO THE VEHICLE AND A DESIGN FLAW FOR THE CAR TO BE SO LOW TO THE GROUND. THE DEALER SAID THE REPAIR, WHICH ACTUALLY ENTAILS REPLACING, PAINTING AND ATTACHMENT, COMES TO JUST SHORT OF $900. THIS COULD BE A SAFETY HAZARD SHOULD THE CAR HIT A POTHOLE AND THE BUMPER FLIES OFF, OBSTRUCTING THE DRIVER'S VISION, SAFETY AND FOR THOSE BEHIND. *TR
VEHICLE WANDERS WHEN TRAVELING AT 60+ MPH. CAN STAY IN MY OWN LANE. CANNOT KEEP THE VEHICLE GOING STRAIGHT WITHOUT CONSTANT ADJUSTMENT. STEERING SENSITIVITY FEELS WAY TOO SENSITIVE AND IS A MAJOR SAFETY HAZARD AT THOSE SPEEDS. IT SOUNDS TO ME LIKE HYUNDAI IS AWARE OF THIS BUT HAS NOT PROVIDED ANY SOLUTIONS. *TR
FROM THE TIME I BOUGHT IT, THE CAR WANDERS ALL OVER THE ROAD. HAVE TAKEN IT TO THE DEALER MANY TIMES AND THEY ADJUSTED IT ONCE. THEY ARE BASICALLY SAYING, "GET USE TO IT." THEY ALSO SAID THEY WOULD CALL THE MANUFACTURER, BUT THAT WAS WEEKS AGO. *TR
AT HIGHWAY SPEEDS THE CAR WANDERS ALL OVER THE ROAD. IT REQUIRES CONSTANT CORRECTION TO KEEP IT IN THE LANE OF TRAFFIC. I JUST RETURNED FROM A 3000 MILE TRIP AND I BECAME VERY EXHAUSTED WITH HAVING TO CONSTANTLY BE. *JB ON THE ALERT AND CORRECTING THE STEERING. IT IS WAY TOO SENSITIVE AND DOES NOT TRACK DOWN THE ROAD AS IT SHOULD. I TOOK IT TOO THE DEALER AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM.
THE TIRES ON MY 2013 ARE DEAFENING. I TAKE GREAT CARE OF MY CARE OF MY CAR. I AM UP TO DATE ON MY SCHEDULE APPOINTMENTS FOR LEASING THE CAR. I JUST CAN'T TAKE THE TIRE NOISE ANYMORE. ON LOW SPEEDS AND HIGH SPEEDS THE TIRE NOISE IS OUT OF CONTROL. I THINK THE BRAND TIRES ON THE CAR ARE TERRIBLE. I DON'T KNOW WHAT TO DO. IF I WOULD HAVE KNOWN THIS I WOULD NEVER HAVE BOUGHT THE CAR. WHEN MY CAR'S LEASE IS UP I AM HAVING SERIOUS DOUBTS ABOUT LEASING ANOTHER ONE. I WOULD LOVE TO AFFORD A DIFFERENT BRAND OF TIRES TO SEE IF IT A MANUFACTURES DEFECT. UNFORTUNATELY, IM STUCK WITH THESE TIRES FOR ANOTHER 2 AND HALF YEARS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS UNHAPPY OWNER OF 4 CRUMBY TIRES. *JS
FROM THE PAST FEW WEEKS DRIVING MY NEW 2013 HYUNDAI SONATA GLS, I KNOW THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRIC POWER STEERING (EPS) ON THE CAR. MY CAR JUST KEEPS WANDERING WHEN DRIVING OVER 50 MPH ON FREEWAY. IT WILL KEEP WANDERING TO THE LEFT AND TO THE RIGHT. IT REQUIRES CONSTANT CORRECTION TO KEEP MY CAR IN THE LANE AND THE STEERING WHEEL IS EXTREMELY SENSITIVE. WHEN THE CAR WANDERS TO THE LEFT, I WOULD TRY TO CORRECT IT BACK TO CENTER, BUT IT WON'T STAY STRAIGHT AND IT WANDERS TO THE RIGHT AFTER CORRECTION. IT WILL HAPPENS A FEW TIMES LIKE THAT FROM A 15-MILE FREEWAY DRIVE. ONE TIME, I OVER CORRECTED IT AND IT WENT TO THE OTHER LANE NEXT TO ME AND ALMOST HIT THE CAR NEXT TO ME. IT WAS SCARY AND TOTALLY DANGEROUS. AT FIRST I THOUGHT THE NEW TIRES REQUIRED BREAK-IN AND THE PROBLEM WILL GO AWAY, BUT IT HAS BEEN OVER 2 WEEKS OF DRIVING AND TIRES WERE ALREADY FULLY BREAK-IN. ALL OF THE TIRES ARE WITH GOOD TIRE PRESSURE AT 34 PSI AND IT CAN NOT BE ALIGNMENT ISSUE SINCE THE CAR DOESN'T JUST GO TOWARD ONE SIDE IN HIGH SPEED. I HAVE BEEN DRIVING ON THE SAME FREEWAY FOR YEARS AND THERE IS NO SUCH ISSUE WITH MY OTHER CARS AFTER I TESTED DRIVE THOSE CARS ON THE SAME FREEWAY, SO IT IS NOT AN ISSUE ON THE PAVEMENT ON THE FREEWAY. IT IS SOMETHING WRONG WITH THE 2013 HYUNDAI SONATA'S STEERING. CONTACTED HYUNDAI DEALERS IN MY LOCATION AREAS, THEY ALL SAID THAT THE SENSITIVE STEERING IS DUE TO THE EPS FOR THE SONATA AND THERE IS NOTHING THEY CAN CHANGE SINCE IT IS CONTROLLED
STEERING WANDERS AT ALL SPEEDS, WORSE AT HIGHWAY SPEEDS. NOTICED AFTER PURCHASE AND TOOK IT BACK TO DEALER 3 SEPARATE TIMES, AND THEY TRIED TO ADJUST, CHANGE TIRES, CHECKED TIRES AND ALIGNMENT AND THE ISSUE STILL WASN'T RESOLVED. TOOK THE CAR TO FLORIDA, 1600 MILES, ON OCT. 2012 AND THE STEERING WAS STILL BAD. TOOK CAR TO DEALER IN FLORIDA AND THEY SAID THAT IS THE WAY IT IS AND DENIED THAT THERE WAS ANY PROBLEM WITH THE STEERING. I NOW HAVE 20000 MILES AND THE WANDERING STEERING IS TERRIBLE AND I AM VERY UNSATISFIED WITH THE CAR. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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