2013 Hyundai Sonata complaints

18 WINANT STREET

ENGINE SUDDENLY WITHOUT ANY PRIOR INDICATORS STOPPED WORKING WHILE DRIVING 60 MPH ON HWY. LOST ALL POWER INCLUDING POWER BRAKING AND STEERING.

STEERING WHEEL CLICKING, LOTS OF PLAY IN WHEEL HAPPENS WHEN STATIONARY, DRIVING, AND MUCH WORSE WITH TURNING. HYUNDAI MULTI POINT INSPECTION COMPLETED ON 12/31/15, (NOTE: FASTEST SCHEDULED MAINTENANCE, EVER: 2 HOURS!) PROBLEM IDENTIFIED AS A BUSHING AND NOT A SAFETY ISSUE. REPAIR NOT PERFORMED. CAN SCHEDULE FOR THE FUTURE. TECHNICIAN AWARE THAT I WAS TAKING A LONG TRIP TO GEORGIA (440 MILES). IN GA THE DEALERSHIP IDENTIFIED A DEFECTIVE WORN STEERING COUPLING PART 56315-2K000-FFF. ALSO NOTED ONLY 12877 MILES ON THE CAR AND "THIS IS A SERIOUS SAFETY ISSUE THAT WOULD CAUSE YOU TO LOOSE ABILITY TO STEER CAR". LOOKED UP ISSUE ON INTERNET, MANY BLOGS ON THIS ISSUE FROM 2011 TO 2013, COMPLAINT THAT HYUNDAI WILL NOT ISSUE A RECALL. MECHANICS STATE, THIS IS A "KNOWN DEFECT" IN THE SONATAS, BUT NO RECALL HAS BEEN MADE.

TAKATA RECALL - ON NOV. 16, 2013, I PURCHASED A NEW 2013 HYUNDAI, SONATA SE FROM A HYUNDAI DEALER IN TURNERSVILLE, NJ. AT TIME OF POSSESSION OF THE VEHICLE, THE SALESMAN MADE A POINT TO LIFT THE HOOD & INFORMED OF A SLIGHT TAPPING NOISE COMING FROM THE ENGINE. HE SAID THE NOISE WAS COMING FROM THE FUEL DELIVERY SYSTEM. THE NOISE HAS GOTTEN LOUDER. EACH TIME I TOOK THE VEHICLE IN FOR SERVICE, I TOLD THEM ABOUT IT & I WAS TOLD NOTHING WAS WRONG WITH IT. THE VEHICLE CURRENTLY HAS ALMOST 15,700 MILES ON IT & TAPS QUITE LOUD. I TOOK THE VEHICLE FOR SERVING ON 12-29-2015 & AGAIN I MENTIONED THE ENGINE TAP. WHEN THE SERVICE WAS COMPLETE, THE TECHNICIAN AT THE DEALERSHIP TOLD ME THE VEHICLE HAD AN ENGINE KNOCK AND THAT I NEEDED A NEW ENGINE. HE SAID SOMETHING IS WRONG WITH IT & SAID IT IS COVERED UNDER WARRANTY. HE SAID THE DEALERSHIP WOULD CALL WHEN THE PARTS CAME IN. HE SAID NOTHING ABOUT A RECALL. I WENT ON-LINE & TYPED IN "WHAT CAUSES A 2013 HYUNDAI SONATA ENGINE TO KNOCK. I FOUND THAT THE 2011 & 2012 SONATAS HAVE BEEN RECALLED BY TAKATA. BECAUSE OVER 470,000 ENGINES IN JUST THE 2011 - 2012 SONATA, HOW LONG WILL I HAVE TO WAIT TO GET A NEW ENGINE? MOST REPORTED THEIR SONATAS ENGINES STOPPED WORKING WITHOUT NOTICE, HOW LONG BEFORE MY ENGINE JUST STOPS WORKING WITHOUT WARNING SINCE WE ALREADY KNOW THE ENGINE IS KNOCKING? I DRIVE RTS. I-76; I-42; I-95 & THE WALT WHITMAN BRIDGE EVERY DAY FOR WORK. ALL TRAFFIC ON THESE HIGHWAYS AND THE BRIDGE ARE MOVING AT A SPEED BETWEEN 60 TO 90 MPH

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE CONTACT PRESSED THE CANCEL BUTTON. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH DISENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 02/23/16*LJ UPDATED 03/09/16. *JB

I AM UNABLE TO ACCESS THE HYUNDAI BLUE LINK SOFTWARE WHICH CONTROLS REMOTE START, ENGINE STOP, VEHICLE TRACKING AND OTHET ITEMS. HYUNDAI DEALER AND HYUNDAI MOTOR CORP REFUSES TO DO ANYTHING MAKING NTHIS VEHICLE AND ANY OTHERS WITH THE SAME FEATURE A HAZARD. IF SOMEONE HACKS INTO MY OLD EMAILACCOUNT THEY CAN REMOTELY START THE CAR IN OUR GARAGE KILLING US, OR REMOTELY START AND UNLOCK THE DORRS ANYWHERE AND THERE IS NOTHING WE CAN DO. THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY AND THE CORPORATE EXECUTIVES WHO HAVE ALLOWED THIS TO CONTINUE BE BROUGHT UP ON CRIMINAL CHARGES. THE CAR IS ALSO EQUIPPED WITH SUMMER ONLY TIRES IN THE MIDWEST? UNSAFE TO DRIVE IN ANY COLD WEATHER WITH SNOW OR ICE.

ON DECEMBER 9, 2015 I WAS ON ROUTE 9 DRIVING SOUTH, THE SPEED LIMIT IS 40 MPH, I APPLIED THE BRAKE, AS A SCHOOL BUS WAS STOPPED IN FRONT OF ME TO DROP OFF A CHILD, THE ACCELERATOR WAS RACING, I KEPT PUSHING ON THE BRAKE AND THE CAR FINALLY STOPPED. I WAS A FEW INCHES FROM THE BACK OF THE BUS. FORTUNATELY NO ACCIDENT. THEN ON DECEMBER 24, 2015, I WAS PULLING INTO A PARKING LOT APPLYING THE BRAKE AND AGAIN THE CAR ACCELERATOR WAS GOING SO FAST, I PICKED MY FOOT UP AND SLAMMED IT ON THE BRAKE AND THE CAR WOULD NOT STOP.THE CAR SOUNDED LIKE IT WAS GOING TO TAKE OFF, IT WAS RACING SO FAST. I PUT THE GEAR INTO NEUTRAL AND THE CAR ROLLED ANOTHER HALF A CAR LENGTH INTO A LANE BUT FORTUNATELY NO ONE WAS THERE. AGAIN NO ACCIDENT BUT IT SCARED THE YOU KNOW WHAT OUT OF ME. I TOOK THE CAR TO THE DEALER THE FOLLOWING MONDAY AND THEY HOOKED IT UP TO THE COMPUTER AND ROAD TESTED IT AND TOLD ME EVERYTHING WAS FINE AND NOTHING WAS WRONG. I STARTED RAISING MY VOICE AND TOLD HIM YOU ARE [XXX] LUCKY I WASN'T IN AN ACCIDENT. BUT I AM AFRAID TO DRIVE THIS CAR. IT ONLY HAS 30,000 MILES ON IT. THE CONSUMER STATED THE SPORADIC ACCELERATION OCCURRED 7 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE DATES ARE 12/15/2015, 12/28/2015, 1/16/16, 4/18/16, 6/24/16, 6/30/16, AND 7/9/16. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING PARKED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD, REVVED, ACCELERATED FORWARD, AND CRASHED OVER ONE CEMENT PARKING BLOCKS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO DRIVE THE VEHICLE AROUND AND REPEATEDLY DEPRESSED THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE STOPPED AND THE IGNITION WAS TURNED TO THE OFF POSITION, BUT THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT TURNED THE IGNITION BACK TO THE ON POSITION IN ORDER TO CALL FOR ROADSIDE ASSISTANCE. THE BRAKE PEDAL WAS POSITIONED DIFFERENTLY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 02/23/16*LJ *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 15 MPH, THERE WAS A LOUD CLICKING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 42,000.

ENGINE STARTED KNOCKING AND CAR DIED, TOWED TO O'BRIEN HYUNDAI IN FORT MYERS, FL AND WAS TOLD COMPLETE ENGINE FAILURE. CAR WAS JUST IN 1 WEEK PRIOR TO A STEERING WHEEL RECALL AND A 27 POINT INSPECTION WAS DONE WITH NO ISSUES. 10 YEAR 100,000 MILE WARRANTY WON'T COVER IT AS THEY STATED THEY FOUND SLUDGE FROM THE OIL (THEY DIDN'T SEE THIS 7DAYS EARLIER), CAN'T GUARANTEE THIS IS WHAT CAUSED THE ENGINE TO SEIZE, BUT WOULD COST MORE MONEY TO TAKE ENGINE COMPLETELY APART. RAN THROUGH HYUNDAI CORPORATE AND CLAIM DENIED. QUOTED $6000-7500 FOR ENGINE. THERE WAS NO WARNING WHATSOEVER, JUST KNOCKING IN THE ENGINE. WE DID NOT DO OIL CHANGES AT THE DEALERSHIP, SO THEY STATE POOR MAINTENANCE ON OUR PART. THE 2011 AND 2012 ENGINES HAVE BEEN RECALLED FOR THIS SAME REASON, AND ARE BACKORDERED, SO MY ENGINE FOR THE 2013 HAS NOT BEEN RECALLED BUT I AM 4-6 WEEKS OUT WAITING ON AN ENGINE, NO CAR AND THEY WON'T HELP PAY FOR A RENTAL.

ENGINE BEGAN TO KNOCK. MINUTES LATER THE ENGINE SEIZED REQUIRING A TOW. HYUNDAI SERVICE REPORTED THAT A BEARING FAILED RESULTING IN ENGINE DAMAGE. PRIOR TO THIS THE CAR DID NOT REPORT OIL PRESSURE LIGHTS OR CHECK ENGINE LIGHTS. HYUNDAI IS COVERING THE REPLACEMENT PARTS, BUT NOT THE LABOR. THE FAILURE MODE OF THE VEHICLE IS AS DESCRIBED IN THE CURRENT RECALL CAMPAIGN EFFECTING THE 2011 AND 2012 MOTORS. I CONTACTED THE CUSTOMER SERVICE LINE TO SEE ABOUT GETTING MY VEHICLE COVERED. IT IS A 2013, BUT WAS AN EARLY MODEL YEAR BUILD IN 2012. THE CAR HAS BEEN UNDER REPAIR FOR OVER A MONTH BECAUSE OF THE SCARCITY PART AS A RESULT OF THE 2012 RECALL. MY FEELING IS THAT MY CAR SHOULD BE INCLUDED.

ON 10/13/15 WHILE DRIVING TO WORK THIS CAR STUTTER WHEN SLOWING FOR A STOP LIGHT. THE CAR DID NOT STALL SO I KEPT ON DRIVING. ON 10/16/15 WHILE TAKING MY DAUGHTER TO SCHOOL I WAS CROSSING THE MAN-O-WAR AND LYON DRIVE INTERSECTION AND THE ENGINE STOPPED RUNNING. I COASTED ACROSS THE INTERSECTION AND GOT THE CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THE ENGINE WENT ON RUNNING AS IF NOTHING HAD HAPPENED. ON 10/18/15 I DECIDED TO LOOK THE ENGINE OVER TO SEE IF I COULD SEE WHY THE ENGINE STOPPED. I CHECKED THE OIL AND DISCOVERED THAT THE DIP STICK SHOWED NO OIL. I ADDED 2 QUARTS OF OIL I HAD ON HAND AND THE DIP STICK NOW SHOWED THAT THE ENGINE HAD OIL, BUT IT WAS STILL BELOW THE LOW MARK ON THE DIP STICK. THAT DAY WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON. MY WIFE TOOK THE CAR INTO THE DEALER TO CHANGE THE OIL AND DETERMINE WHAT THE CHECK ENGINE LIGHT WAS FOR ON 10/20/15. THEY CHANGED THE OIL AND SAID THE CHECK ENGINE LIGHT INDICATED THAT I NEEDED TO REPLACE THE "EXHAUST OIL CONTROL VALVE". ON 10/22/15 THE ENGINE STARTED ACTING FUNNY. MY WIFE TOOK THE CAR BACK TO THE DEALER, ON 10/23/15, AND THEY SAID THE ENGINE WAS FULL OF SLUDGE AND WE NEEDED A NEW ENGINE. I DID NOT BELIEVE IT AND WANTED A SECOND OPINION. MY WIFE BARLEY GOT THE CAR HOME. THAT SAME DAY I HAD THE CAR TOWED TO ANOTHER SERVICE FACILITY AND THEY CONFIRMED THAT WE NEEDED A NEW ENGINE. THEY ARE NOW REPLACING THE ENGINE.

MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD TIME WITH NO RESOLUTION. WHEN I DROPPED OFF MY VEHICLE IT WAS FINE WITH NO LIGHTS, NO OIL CHANGE LIGHT ON OR ANYTHING, BUT THEY CALLED TO LET ME KNOW I HAD SLUDGE IN MY ENGINE AND IT IS GOING TO LOCK UP ON ME. MY BUMPER TO BUMPER WARRANTY WILL NOT COVER IT SO I WILL NEED TO PAY OUT OF POCKET TO FIX THE ISSUE ON A BRAND NEW CAR .I HAVE ALSO HAD TO CHANGE MY TIRES ON THE CAR AT LEAST EIGHT TIMES IN THE LAST 3 YEARS. I PURCHASED A WARRANTY FOR TIRES AND RIMS, BUT AS USUAL THEY HAVE LOOP HOLES. THEY PROMISED I CAN CHANGE MY RIMS IF I HAD ANY SCRATCHES, BUT WHEN I TRIED TO CHANGE THEM, THEY HAVE DENIED MY REQUEST FOR THREE YEARS. IT IS FRUSTRATING TO KNOW THAT WHAT THEY PROMISE IS A LIE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 60 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

THE CAR IS MAKING A CLICKING NOISE, ALSO THE STEERING IS NOT STABLE, ESPECIALLY AT HIGH SPEED (55+)

WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHEEL. SENSORS WERE CHECKED AND READ OUT AT 33PSI. SYSTEM WAS "RE-PROGRAMMED". FAULT OCCURRED AGAIN. DEALER CHECKED THE SYSTEM, REPORTED "NO FAULT FOUND". WE WERE TOLD DEALER WAS AWARE OF OTHER 2013 SONATAS WITH SIMILAR FAULTS WHEN "ELECTRICAL NOISE" OVERWHELMED THE SYSTEM CAUSING A "FALSE FAULT". WE THINK HYUNDAI SHOULD FIX THIS ISSUE.

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB

I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH WHEN THE ENGINE LOCKED UP. I HAD NO POWER AND LUCKILY THERE WAS NO TRAFFIC COMING AND I WAS ABLE TO PULL OVER TO THE SIDE WITH NO PROBLEMS. ONCE I GOT STOPPED, I TRIED TO START THE ENGINE BUT IT WOULD NOT TURN OVER AT ALL. I CALLED A TOW TRUCK WHICH TOOK IT TO TEXOMA HYUNDAI IN SHERMAN, TEXAS. UNFORTUNATELY MY CAR WAS A LITTLE OVER 6,000 MILES OUT OF WARRANTY. I THOUGHT THE ENGINE WAS COVERED UP TO 100,000 MILES BUT SINCE I BOUGHT IT AS A SLIGHTLY USED CAR THE DEALER SAID IT WASN'T COVERED. I ENDED UP HAVING TO SPEND $4500 TO HAVE SOMEONE REBUILD MY MOTOR. UPON ASKING ABOUT WHAT MIGHT HAVE HAPPENED THE DEALERSHIP TOLD ME THEY HAD NO IDEA AND HAD NOT HAD THAT KIND OF THING HAPPEN BEFORE. WHILE MY ENGINE WAS BEING REBUILT I FOUND ON THE INTERNET THAT HYUNDAI SONATAS HAVE BEEN HAVING ALL KINDS OF PROBLEMS WITH THEIR MOTORS, SO THEY WEREN'T VERY TRUTHFUL WITH ME. THEY ACTUAL HAVE LAWSUITS AGAINST THEM FOR DEFECTIVE MOTORS WHICH USUALLY HAVE PROBLEMS BETWEEN 60,000 AND 90,000 MILES. MY CAR HAD 66,000 ON IT WHEN THIS HAPPENED SO THAT IS IN THAT TIME FRAME. I AM NOW OUT $4500 WITH I SUPPOSE NO RECOURSE WITHOUT HIRING A LAWYER WHICH COST ME MORE THAN THE REPAIRS. OF COURSE I THINK HYUNDAI KNOWS THAT.

ENGINE SHUTS OFF WHILE DRIVING RESULTING IN TWO MINOR ACCIDENTS/OFF/ROAD INCIDENTS, BATTERY (WHICH HAS TESTED IN EXCELLENT CONDITION) NEEDS TO BE JUMP STARTED 4-5 TIMES A WEEK, SOMETIMES MORE. RADIO, CHARGING PORTS, AND STEERING WHEEL CONTROLS ARE NOT CURRENTLY WORKING, LIGHTS INSIDE CAR FLASH, HEADLIGHTS BECOME LOCKED ON, EVERY SINGLE FUNCTION IN CAR HAS ENDED TWICE LOCKING ME OUT COMPLETELY. THESE INCIDENTS HAVE HAPPENED ON MANY DIFFERENT DATES AND THE DEALER WILL NOT HELP US, BUT I AM ENTERING THE DATE OF THE LAST INCIDENT BELOW.

THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK WHILE DRIVING. IN A FEW WORDS, THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD.

I RECIEVED AN OIL CHANGE AND ENGINE FLUSH ON 9/5/2015..THE CAR ACT AS IF IT WOULD CUT OFF AFTERWARDS...I THEN TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD I HAD NO OIL SLUDGE AND METAL DEPRI IN THE ENGINE...I WAS THEN TOLD I DON'T QUALIFY FOR THE RECALL BECAUSE MY CAR IS A 2013 BUT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PETAL WAS DEPRESSED. IN ADDITION, WHEN PARKED, THE VEHICLE HAD A DELAYED START WHEN THE KEY WAS TURNED TO THE START POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,772.

ENGINE MAKING NOISE AND TRYING TO STALL OUT. WORSE AFTER OIL CHANGE. TOOK TO DEALERSHIP STATED METAL SAVINGS IN THE OIL PAN. CAR HAS APPROX. 42,000 MILES ON IT. HYUNDAI IS NOT HONORING WARRANTY BECAUSE WE CANNOT FIND A COUPLE OF OIL CHANGE RECEIPTS. WE HAVE SEVERAL SHOWING WE GOT OIL CHANGED. THEY JUST RECALLED 2011-2012 MODELS FOR METAL IN ENGINE. STATE PROBLEM FIXED IN APRIL 2012 MY CAR ASSEMBLED JUNE 2012. A LITTLE TOO CLOSE FOR COMFORT.

THE STEERING IS MAKING A CLICKING NOISE EVERY TIME YOU TURN THE STEERING WHEEL. SOUNDS RESEMBLES SOMETHING LOOSE IN THE STEERING COLUMN.

MY 2013 HYUNDAI SONATA JUST SUDDENLY AND COMPLETELY DIED. ABOUT 3-4 DAYS PRIOR IT HAD STARTED MAKING A KNOCKING SOUND AND WOULD BLOW PUFFS OF SMOKE FROM THE EXHAUST ON CRANKING AND HEAVY ACCELERATION. THIS ALL STARTED RIGHT AFTER MY HUSBAND CHANGED THE OIL. I GOT IN THE CAR TO TAKE MY KIDS TO SCHOOL AND WHILE GOING DOWN THE ROAD AT 60 MPH DOWN A RURAL ROAD, IT COMPLETELY CUT OFF. I COASTED OFF OF THE ROAD, WAITED A FEW SECONDS, AND CRANKED THE CAR. IT ACTED FINE, BUT THE KNOCKING WAS DEFINITELY STILL THERE. AFTER MY HUSBAND GOT HOME FROM WORK HE WAS GOING TO CHECK THE CAR OUT AND SEE IF HE COULD FIGURE OUT WHAT WAS WRONG. HE DECIDED TO DRIVE THE CAR DOWN THE ROAD, AND THE NEXT THING I KNOW, I AM GETTING A PHONE CALL FROM HIM ASKING ME TO COME PICK HIM UP. THE ENGINE HAD LOCKED UP (SEIZED) AND THE CAR HAD JUST DIED WHILE GOING DOWN THE ROAD. COMPLETELY DIED, WOULDN'T DO ANYTHING AND WE HAD TO CALL A TOW TRUCK TO COME GET IT AND TAKE IT TO A MECHANIC'S SHOP, WHICH IS WHERE IT STILL IS. THIS CAR ONLY HAS 35,000 MILES ON IT AND I HAVE NEVER SEEN ANY KIND OF INDICATOR LIGHT COME ON SIGNALLING THAT THERE IS ANYTHING WRONG WITH THE CAR. NOTHING! NOT THE OIL LIGHT, NOTHING! I HAVE READ SO VERY MANY FORUMS AND COMPLAINTS THAT SOUND EXACTLY LIKE MY SITUATION. IT ALL SEEMS VERY SHADY TO ME. IT CANNOT BE A COINCIDENCE THAT THE SAME EXACT THING HAS HAPPENED TO SO MANY.

WHILE DRIVING APROX 30 MPH ENGINE STALLED.

LIGHTS FLICKER ON AND OFF. WHEN YOU TURN THE BRIGHTS ON IT SEEMS TO DO IT MORE. THEY HAVE NO IDEA WHAT THE PROBLEM IS AS THEY HAVE REPLACED THE BATTERY AND THE ALTERNATOR TO TRY AND RESOLVE THE PROBLEM, BUT NEITHER HAVE WORKED. THEY HAVE ALSO TRIED TO RESET THE LIGHTING SWITCH.... NONE WHICH HAVE WORKED I DRIVE MY CAR MAINLY IN THE DARK HOURS SO THIS PROBLEM HAD TO BE FIXED. I HAVE TAKEN MY CAR IN TO THE DEALERSHIP 3 OR 4 TIMES FOR THIS SAME PROBLEM.

THE ENGINE FAILED WHILE I WAS DRIVING. NO WARNING, NO ENGINE LIGHT, JUST A KNOCK. HYUNDAI IS REFUSING TO HONOR THE WARRANTY ON THIS LEASED VEHICLE. NO LOANER CAR, NO RENTAL REIMBURSEMENT AS PROMISED. THEY CLAIMED I NEGLECTED IT, EVEN AFTER I PRODUCED A FOLDER OF MAINTENANCE RECEIPTS. THEY GAVE THE BBB ARBITRATOR PICTURES OF A CRAPPY ENGINE AND AN OLD OIL FILTER THEY SAID WAS MINE. I TOLD THE ARBITRATOR ABOUT THE INVESTIGATIONS AND LAWSUITS FOR THE VERY SAME ISSUE AS MINE. I SAID THE ENGINE HAD A DEFECT AND THEY DENIED IT TO THE ARBITRATOR. (THEY KNEW) NOW I HAVE NO CAR (I AM DISABLED) AND I STILL MUST PAY MONTHLY LEASE FEE (ENDS 2016) AND THE VERY COMPREHENSIVE INSURANCE I AM REQUIRED TO MAINTAIN. SO I CANNOT AFFORD A CAR AND IF I REPLACE THE ENGINE (5-7 THOUSAND) I AM RETURNING IT IN NOV. 2016 ANYWAY. I TOLD THE BBB AUTO LINE THAT I READ ABOUT HYUNDAI ENGINES SEIZING IN RECORD NUMBERS BACK IN JULY. NOBODY BOTHERED TO CHECK IT OUT AND I LOST. THE NYS ATTORNEY GENERAL ERIC SCHNEIDERMAN HAS INVESTIGATED THE HYUNDAI DEALER THAT PULLED THIS FOR DISHONEST PRACTICES WITH CONSUMERS.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING UP A HILL AT 50 MPH, THE VEHICLE EXPERIENCED A SLIGHT HESITATION AND AN ABNORMAL NOISE WHILE BEING ACCELERATED. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED A LOT OF SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

THE CAR SENT ME AN EMAIL AND IT IS NOT MY CAR. THIS HAS HAPPENED SINCE IT WAS NEW. ISN'T THIS A SEVERE SECURITY PROBLEM FOR THE REAL OWNER? NO ONE HAS EVER RESPONDED AT HYUDAI. I HAVE MADE CONTACT ON SEVERAL OCCASIONS OVER THE YEARS. I GUESS THEY DON'T CARE. IT SEEMS THAT THE AUTOMOTIVE INDUSTRY HAS NO CONCERNS WITH RESPECT TO PRIVACY. I HOPE MY NEXT NEW CAR HAS BETTER CONTROL OVER THIS TYPE OF INFORMATION. I WONDER IF ANYONE IN GOVERNMENT CARES?

MY CAR HAD LESS THAN 10,000 MILES ON IT AND THE TIRES WENT BALD, THIS CAR WAS HORRIBLE IN THE SNOW WE HAD TO BUY SNOW TIRES. ALL SEASON DOESN'T DO IT IN THE SNOW. THE HEADLIGHTS ARE TERRIBLE AT NIGHT IT LIMITS YOUR VISION IN FRONT OF YOU MAKES IT HARD TO SEE CURVES. ALSO THERE REALLY ISN'T A OFF FOR THE HEAT OR AIR CONDITION SO YOU ALWAYS HAVE ONE OR THE OTHER. THE WINDOWS STEAM UP FOR NO APPARENT REASON. THIS CAR WAS ALSO RECALLED FOR THE SHIFTER LINKAGE COMING DETACHED WE HAD IT FIXED SO WE THOUGHT AND NOW A YEAR LATER IT IS GIVING US THE PROBLEMS THE RECALL SPECIFIES. THERE ARE A LOT OF LITTLE THINGS WE DON'T LIKE ABOUT THIS CAR AND I DON'T THINK I WOULD BUY ANOTHER HYUNDAI .

ON MAY 29, 2015 I WAS PULLING OUT FROM A SIDE ROAD ONTO A MAIN HIGHWAY WHEN ALL OF A SUDDEN THE CAR COMPLETELY LOST POWER AND ALL THE LIGHTS WERE FLASHING, THEN THE ENGINE JUST STOPPED. THE BRAKES EVEN WENT TO THE FLOOR. THANKFULLY THERE WERE NO CARS COMING DOWN THE MAIN HIGHWAY AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. CALLED A TOW TRUCK AND HAD IT TOWED TO THE HYUNDAI DEALER IN CHATTANOOGA, TN. THE SERVICE GUY NAMED ANDY TRIED TO CONVINCE ME THAT MY OIL WAS LOW CAUSING THE ENGINE TO LOCK UP, STATING THE OIL LOOKED LIKE SLUDGE! WE WERE UNABLE TO PRESENT EVERY SINGLE PIECE OF MAINTENANCE RECORD, SO WE WERE TOLD OUR WARRANTY WAS VOID. THE OIL HAD JUST BEEN CHANGED IN APRIL AND THERE WAS ABSOLUTELY NO REASON FOR THE ENGINE TO LOCK UP OR "LOOK LIKE SLUDGE"!. THE DEALERSHIP WANTED ALMOST $6000.00 TO REPLACE THE MOTOR (WE DON'T HAVE THAT KIND OF MONEY ACCESSIBLE). WHEN WE ARGUED ABOUT THE WARRANTY, THE SERVICE DEPARTMENT ASKED US TO PAY $675.00 TO TEAR THE ENGINE DOWN. "IF" THEY FOUND A DEFECT IN THE MOTOR, IT STILL MIGHT NOT BE COVERED!! NEEDLESS TO SAY, THE CAR WAS TOWED TO MY BROTHERS HOME AND STILL SETS THERE TODAY ALL THE WHILE WE ARE STILL MAKING THE MONTHLY PAYMENT AND FULL COVERAGE INSURANCE ON A 2-YEAR OLD CAR THAT WE CAN'T DRIVE!!

WHEN TURNING OFF CAR W PUSH BUTTON , IF NOT IN PARK CAR WILL ROLL ROLL ROLL A MILD ALARM WILL SOUND BUT IT WILL STILL ROLL LET U OUT OF CAR AND ROLL.

ORIGINAL TIRES ON THE VEHICLE (KUMHO) WORE OUT AFTER 30K MILES AND BECAME VERY NOISY AFTER ABOUT 20K MILES. REPLACED THE TIRES WITH A SET OF HANKOOK OPTIMA H727. NOW HAVE 27K MILES ON THESE TIRES AND THEY ARE JUST AS NOISY AS THE ORIGINAL STOCK TIRES, ALTHOUGH THEY ARE WEARING A LOT BETTER THAN THE KUMHOS. I BELIEVE IT IS A DESIGN FLAW WITH THE VEHICLE ITSELF AS THERE SHOULD NOT BE THE TIRE NOISE ENTERING THE CABIN LIKE IT DOES. I AM RUNNING A SET OF HANKOOK OPTIMA H725 ON A 2008 TOYOTA RAV4 WITH 124K MILES AND 55K MILES ON THOSE TIRES. THERE IS VIRTUALLY NO NOISE COMING FROM THOSE TIRES INTO THE CABIN AND I HESITATE TO PURCHASE ANOTHER SET OF TIRES FOR MY SONATA UNTIL A DETERMINATION IS MADE REGARDING THE EXCESSIVE NOISE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

AFTER STARTING TO DRIVE I WANTED TO TURN THE VOLUME UP. AS I TRIED TO TURN UP THE VOLUME THE SYSTEM WOULD ACTUALLY TURN IT DOWN. ALSO, SO FAR THREE TIMES AS I ATTEMPTED TO TRY TO TURN THE VOLUME UP THE VOICE PROMPT COMMAND WOULD ASK FOR A COMMAND. THIS DOES NOT OCCUR AT ANY TIME TO TURN THE VOLUME DOWN.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, AN ABNORMAL CLICKING SOUND WAS HEARD FROM THE STEERING WHEEL WHEN TURNED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,657. THE VIN WAS NOT AVAILABLE.

THE ENGINE WAS SPUTTERING AND THEN JUST QUIT. GOT IT RESTARTED LONG ENOUGH TO GET OUT OF THE ROADWAY. TOOK TO DEALERSHIP WHERE IT WAS PURCHASED. THEY STATED THERE WAS NO OIL AND THAT A NEW ENGINE WAS NEEDED. THE OIL LIGHT NEVER CAME ON AND THE TEMP GAUGE DID NOT SHOW THE ENGINE WAS RUNNING HOT OR ANYTHING. IT JUST STOPPED RUNNING.

WAS RECENTLY IN A CAR ACCIDENT ON 7/15/15 DRIVING MY HYUNDAI. I WAS ON THE FREEWAY AT A COMPLETE STOP IN THE EXIT LANE. THE OTHER DRIVER WAS GOING FREEWAY SPEED (60/65) AND I WAS REAR ENDED, PUSHED INTO THE CAR IN FRONT OF ME, MY CAR SPUN AND I WAS HIT AGAIN ON THE DRIVERS SIDE AND THROUGH ALL THIS, NONE OF MY AIRBAGS WENT OFF. I AM NOW RECOVERING FROM HITTING MY HEAD ON THE STEERING WHEEL, BACK AND NECK PROBLEMS.,SAFETY WAS ONE OF THE MAIN REASONS WE BOUGHT THE CAR. UPDATED 09/14/15*LJ

ELECTRIC FUSE BOX APPARENTLY HAD A SHORT. IMPACTED DOOR LOCKS, RADIO, AND WOULD CAUSE LIGHTS TO BURN OUT VERY QUICKLY...WITHIN 3 MONTHS OR LESS.

LOCKED UNOCCUPIED VEHICLE WAS PARKED OUTSIDE IN A CLEAR OPEN AREA AND PANORAMIC GLASS ROOF SPONTANEOUSLY SHATTERED.

I WAS DRIVING ON THE INTERSTATE AT 65MPH AND MY ENGINE SEIZED WITHOUT WARNING. I DRIFTED OFF OF THE ROAD AND CONTACTED HYUNDAI ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO THE DEALERSHIP. AFTER 3 BUSINESS DAYS OF NOT GETTING ANY ANSWERS ON THE PROBLEM FROM THE DEALERSHIP THEY FINALLY CALLED ME AND SAID THE ENGINE HAD "SLUDGE" AND NEEDED TO BE REPLACED. THE CAR IS A 2013 THAT I PURCHASED IN 10/2012 AND HAD 45,000 MILES AT THE TIME OF THIS INCIDENT. I WAS INFORMED THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND THE WARRANTY WAS DECLINED DUE TO LACK OF MAINTENANCE (OIL CHANGES). I JUST HAD MY OIL CHANGED THE SAME DAY THAT THIS HAPPENED. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING ELSE THEY COULD DO AND A USED ENGINE WOULD COST $4,000+. I DECLINED THE SERVICE. THE CUSTOMER SERVICE AT BOTH HYUNDAI AND THE DEALERSHIP IS AWFUL. MY CAR IS STILL AT THE DEALERSHIP. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

(KEYLESS ENTRY) THE CAR INTERMITTENTLY STARTS. WHEN THIS OCCURS, THE CAR WILL TURN ON, BUT WILL NOT START. THE DASHBOARD LIGHTS WILL COME ON AND THE STEERING WHEEL AND BRAKES WILL LOCK. SOMETIMES AFTER A COUPLE TRIES, THE CAR WILL START. THERE HAS BEEN A FEW INSTANCES WHERE THE CAR WOULD NOT START FOR HOURS AND HAD TO BE LEFT AT THE LOCATION, BUT WILL WORK THE NEXT DAY. THIS SEEMS TO OCCUR MOSTLY IN THE AFTERNOON, AFTER THE CAR HAS BEEN SITTING OUT IN THE SUN FOR A LONG PERIOD OF TIME. THERE HAS BEEN AN ATTEMPT TO JUMP THE CAR, BUT WAS UNSUCCESSFUL.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT A STOP, THE RPMS INCREASED AND THE VEHICLE UNINTENTIONALLY SURGED FORWARD. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL AND SHIFTED THE GEARS INTO PARK. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER AND PREVENT THE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 8/31/15*CN

KUMHO TIRES INSTALLED AS ORIGINAL EQUIPMENT WEAR PREMATURELY. TIRES WERE WORN TO 4/32 AT 12,000 MILES. NEW TIRE WERE INSTALLED AND THE CAR HAS BEEN TRANSFORMED. WHILE THE ORIGINAL TIRE MAY MEET WHATEVER APPLICABLE STANDARDS EXIST THEY WERE INADEQUATE FOR THE 2013 SONATA.

MY CAR REVVED TO BETWEEN 4 AND 6 THOUSAND RPMS WHEN I WAS PARKING IN MY WORK PARKING GARAGE. IN THE PROCESS I ENDED UP HITTING TWO SUVS AND DID OVER $5,500 IN DAMAGE TO MY CAR. I TOOK MY CAR TO OUR HYUNDAI SERVICE TO HAVE THE ENGINE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON FRIDAY, MAY 15 AS I WAS DRIVING HOME FROM WORK ON RT 70 AT THE TOP OF BRADDOCK MOUNTAIN MY CAR REVVED AGAIN FOR NO REASON. LUCKILY I WASN'T IN TRAFFIC WHEN THE REV HAPPENED. THIS REV HAS ALSO HAPPENED WHEN MY HUSBAND WAS DRIVING THE CAR.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND OTHER SECTIONS STARTED MELTING. THE FAILURE RECURRED CONTINUOUSLY IN WARM WEATHER. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE INSPECTING THE VEHICLE, IT WAS FOUND THAT THE FRONT PASSENGER BRAKE PAD WAS CUTTING INTO THE ROTOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. HOWEVER, THE DEALER ADVISED THAT THE BRAKE PAD CUTTING INTO THE ROTOR WAS NORMAL. THE CONTACT ALSO HAD A LOCAL MECHANIC INSPECT THE VEHICLE. THE TECHNICIAN ADVISED THAT THE BRAKE CALIPER WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,062.

DRIVING DOWN THE FREEWAY, WE HEARD A CLICKING SOUND THEN A LOSS OF POWER, BUT IT CAME BACK AFTER A FEW SECONDS. THE CLICKING AND LOSS OF POWER HAPPENED AGAIN THE NEXT DAY WHILE DRIVING ON A SURFACE STREET, AGAIN FOR JUST A FEW SECONDS. THE NEXT THING THAT HAPPENED WHILE ACCELERATING ONTO THE FREEWAY, A RED LIGHT FLASHED ON THE INSTRUMENT PANEL, BUT DID NOT STAY ON, UNABLE TO DETERMINE THE LIGHT AT THAT TIME. THE NEXT THING THAT HAPPENED WAS A PUFF OF SMOKE CAME OUT OF THE TAIL PIPE, WHICH AT THAT TIME WE DECIDED TO TAKE THE VEHICLE TO THE DEALER. THE NEXT DAY, THE DEALER INFORMED ME THAT THE VEHICLE HAD NO OIL IN THE ENGINE, AND THAT IT HAD GOOP IN THE OIL PAN. THE DEALER THEN SAID THAT THE RINGS ARE BURNT UP AND THAT THE ENGINE NEEDED TO BE REPLACED. WE HAD NO WARNING THAT THE ENGINE HAD NO OIL - NO WARNING LIGHTS STAYED ON. WE ALSO HAVE A BLUELINK REPORT THAT SAYS EVERYTHING IS OPERATING AS NORMAL. *TR