I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR
2013 Hyundai Sonata complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* HE CONTACT OWNS A 2013 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD CONTINUE ACCELERATING, AS IF THE CONTACT WAS STILL DEPRESSING THE ACCELERATOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT DUE TO THE FAILURE NOT BEING ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,950.
WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE TRAVELING IN CRUISE MODE AT A SET POSITION AT 55 MPH, HE FELT A MILD ACCELERATION AND NOTICED THE SPEEDOMETER MOVED FROM 55 MPH TO 58 MPH. ON OCTOBER 20, 2012, WHILE THE VEHICLE WAS IN CRUISE MODE AT 48 MPH, THE CONSUMER SAFELY STOPPED AT A RED LIGHT. WITH THE VEHICLE STILL IN CRUISE MODE, BUT NOT SET, HE TURNED LEFT AND SLOWLY ACCELERATED TO APPROXIMATELY 45 MPH. SUDDENLY, HE FELT THE VEHICLE ACCELERATE; AS HE LOOKED AT THE SPEEDOMETER, IT MOVED RAPIDLY FROM 45 MPH TO 55 MPH BEFORE HE HIT THE PARK BRAKE. ON OCTOBER 31 ,2012 THE CONSUMER EXPERIENCED SUDDEN ACCELERATION FOR THE THIRD TIME.
WHEN DRIVING AT HIGHWAY SPEEDS, CAR DRIFTS EITHER LEFT OR RIGHT. THE CAR NEVER STAYS ON COURSE. WHEN IT DRIFTS LEFT AND YOU TRY TO CORRECT IT, IT GOES RIGHT, WHICH REQUIRES CORRECTING AGAIN. IT IS A CONSTANT BATTLE ON THE ROAD, AND AT LEAST 4 DIFFERENT TIMES, WE HAVE ALMOST BEEN IN A ACCIDENT WITH ANOTHER CAR DO TO THIS. THE CAR EITHER GOES LEFT OR RIGHT, NEVER GOES STRAIGHT. I TRY MY BEST TO HOLD IT STRAIGHT BY HOLDING THE STEERING WHEEL FIRM TO TEST IT, BUT IT DOES NOT MATTER. THIS ISSUE SERIOUSLY SCARES US. WE ACTUALLY JUST KEEP THE VEHICLE PARKED MOST OF THE TIME, AND DRIVE OUR OLDER VEHICLE. OUR HYUNDAI ON HAS ABOUT 7K ON THE ODOMETER. WHEN I HOLD THE STEERING WHEEL STRAIGHT, I CAN COUNT TO 6 SECONDS BEFORE THE CAR IS ALMOST COMPLETELY IN ANOTHER LANE. ONE TIME, I COUNTED TO 7 AND THE CAR WAS COMPLETELY OFF THE ROAD ON THE EMERGENCY LANE. HYUNDAI NEEDS TO FIX THIS. THIS IS SERIOUSLY A VERY BAD ACCIDENT WAITING TO HAPPEN. WHEN WE TOOK IT TO THE DEALER, THEY SAID ITS BECAUSE IT HAS ELECTRIC STEERING AND TOLD US WE SHOULD NOT HAVE BOUGHT THE CAR IF WE DIDN'T LIKE HOW IT DRIVES AND THEN SENT US ON OUR WAY. I JUST HOPE MORE PEOPLE WITH THIS PROBLEM COME FORWARD AND VOICE THEIR ISSUE SO HYUNDAI WILL ACTUALLY ADDRESS IT. ITS FUNNY HOW HYUNDAI SAYS THAT IT IS WHAT IT IS, WHEN THIS IS THE SAME THING HYUNDAI HAD A MAJOR RECALL ON PREVIOUS MODEL YEAR SONATAS W/ 18" WHEELS, WHICH OURS HAS. *TR
TL* THE CONTACT OWNS A 2013 HYUNDAI SONTATA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH THE VEHICLE VEERS TO THE LEFT. WHILE TRYING TO CORRECT THE TRAJECTORY THE VEHICLE THEN VEERS TO THE OPPOSITE SIDE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,000.
CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR
STEERING WANDERS, MAKE A SLIGHT CORRECTION TO THE RIGHT CAR CONTINUES RIGHT , SLIGHT CORRECTION LEFT CAR CONTINUES LEFT DOES NOT RETURN TO CENTER. EVEN WITH A ROAD THAT TILTS TO THE LEFT, IF YOU MAKE A SLIGHT CORRECTION TO THE RIGHT, THE CAR CONTINUES TO BEAR TO THE RIGHT. SAME THING HAPPENS WITH A ROAD THAT TILTS TO THE RIGHT, SLIGHT CORRECTION TO THE LEFT AND THE CAR CONTINUES LEFT. BASICALLY, THE EFFECT IS GOING DONE A STRAIGHT LEVEL ROAD THE CAR WANDERS LEFT AND RIGHT AND NEVER RETURNS TO CENTER. HAPPENS AT ALL SPEEDS. *TR
AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR
THIS CAR HAS A DISTURBING REFLECTION OF THE TOP DECK OF DASHBOARD ON THE WINDSHIELD..IT INTERFERES WITH CONCENTRATION....CAR WAS PURCHASED 7/19/12 IN SEARCHING THE INTERNET I HAVE FOUND COMPLAINTS OF THIS NATURE WITH OTHER HYUNDAI SONATAS....... *TR
WHILE GETTING ON THE ON-RAMP TO THE HIGHWAY, THE POWER STEERING FAILED, CAUSING ME TO ALMOST LOSE CONTROL OF THE VEHICLE. STEERING WAS EXTREMELY HARD TO USE. THE EPS LIGHT AND SKID CONTROL LIGHTS BOTH CAME ON, AND LATER BLUELINK NOTED ERROR ALSO. *TR
I PURCHASED BRAND NEW 2013 HYUNDAI SONATA LIMITED IN AUGUST'12. AFTER BUYING WHEN I WAS RIDING BACK HOME ON FREEWAY(APPROX SPEED 60 MPH) THE CAR TENDS TO DRIFT IN EITHER LEFT OR RIGHT AND KEEP ON WANDERING IN THE LANE. IT IS PRETTY DIFFICULT TO KEEP THE VEHICLE IN THE LANE. THERE ARE ALMOST TWO INCIDENTS WHERE I JUST ESCAPED THE ACCIDENTS BECAUSE OF THIS PROBLEM WHICH COULD HAVE BEEN FATAL. WHEN I CONTACTED THE DEALER THEY TOLD THAT IT IS BECAUSE OF BANKING ON THE ROADS BUT I TESTED THE SAME ROAD AND ROUTE WITH OTHER VEHICLE WHICH PERFORMED AS IT SHOULD BE, NO DRIFT OR ANYTHING. EVEN THE TIRE PRESSURE AND WHEEL BALANCING IS FINE SO THIS IS DEFINITELY A ISSUE WITH THE ELECTRONIC STEERING AND STABILITY. PLEASE LOOK INTO THIS MATTER AS IT COULD BE LIFE THREATENING AND MOST OF THE CONSUMERS ARE FACING IT WITH NO RESPONSE FROM THE COMPANY. THANKS. *TR
TPMS LIGHT HAS CAME ON NUMEROUS TIMES AND HAS BEEN TO THE DEALER FOR THIS SAME PROBLEM 7 TIMES.THE TIRE SENSOR WAS REPLACED TWICE AND THE MODULE WAS REPLACED ON THE NEXT TO LAST TIME AT THE DEALER. AFTER THE MODULE WAS REPLACED THE LIGHT DID NOT COME ON FOR 1400 MILES. THE DEALERS SERVICE DEPARTMENT CONTACTED THE TECHNICAL ASSISTANCE AND DECIDED TO MOVE THE MODULE TO A DIFFERENT LOCATION. EACH TIME THE DEALER CHECKED AND IT WAS REPORTED TO BE THE RIGHT REAR TIRE. I HAD THEM TO ROTATE THE RIGHT REAR TIRE TO THE RIGHT FRONT AND THE RIGHT FRONT TO THE RIGHT REAR. THE LIGHT CAME ON AGAIN AND IT ALSO POINTED TO THE RIGHT REAR TIRE. THIS IS A SAFETY PROBLEM AS I WAS ALMOST HIT THE LAST TIME WHEN I WAS OFF THE ROAD AND CHECKING THE TIRES AFTER THE LIGHT CAME ON. HYUNDAI TRIES TO BLAME ELECTRICAL INTERFERENCE FOR THE PROBLEM. I HAVE OWNED MANY OTHER MANUFACTURERS VEHICLES SINCE THE TPMS SYSTEM WAS MADE MANDATORY AND NEVER HAD A THE LIGHT TO COME ON UNLESS THE TIRE HAD LOST PRESSURE. *TR
PURCHASED 2013 HYUNDAI SONATA GLS AT STREETBORO OHIO HYUNDAI DEALER NEW IN MID JUNE 2012. VEHICLE SEEMED OK BUT AT ABOUT 1500 MILES IDLE BECAME ROUGH PARTICULARLY AT IDLE IN DRIVE AT LIGHTS AND STOPS. TOOK IN TO DEALER AND WAS TOLD AFTER 4 DAYS IN SHOP THAT PROBLEM WAS FAMILIAR TO THE DEALER AND AN ENGINEER WAS BEING CALLED IN TO FIGURE OUT THE SOLUTION AS NO CODES WERE STORED IN COMPUTER.I LEFT THE DEALER AFTER BEING TOLD CAR IS WITHIN HYUNDAI SPECS BUT WAS RUNNING STRANGE. THE DEALER SEEMS TO BE AVOIDING DOING ANYTHING TO ADMIT THERE IS A ISSUE AND REFUSED TO ALLOW A SERVICE TECH TO RIDE ALONG WITH ME TO EXPERIENCE THE PROBLEM. THEY ALSO REFUSED TO LET MY SALESMAN GO IN A NEWER MODEL WITH ME TO SEE IF ANY OTHER VEHICLES HAD SAME ISSUES.I WROTE TO HYUNDAI CORPORATE AND WAS GIVEN A LIST OF OTHER DEALERS TO GO TO.AS THE PROBLEM HAS BEGUN TO GET WORSE THE IDLE WILL NOW REV AND THEN DECELERATE THE VEHICLE WHEN COASTING AND I CAN IMAGINE WHAT THIS BRAKING ACTION WILL CAUSE THE VEHICLE TO DO AS THE WEATHER BECOMES WORSE AND SNOW APPEARS. THIS SEEMS TO BE A GROWING PROBLEM WITH THE HYUNDAI MODELS FROM THE RECENT HYUNDAI FORUMS POSTS. *TR
A LADY WITH A BRAND NEW 2013 SONATA TURNED OFF HER CAR IN A PARKING LOT WITHOUT PUTTING THE TRANSMISSION INTO PARK. WHILE SHE WAS NOT LOOKING AND DOING SOMETHING ELSE, THE CAR BEGAN TO ROLL FORWARD AND EVENTUALLY CRASHED INTO THE SIDE OF MY BRAND NEW CAR. THERE WAS NO ELECTRONIC WARNING THAT SHE NEEDED TO SHIFT INTO PARK! *TR
STEERING FEEL IS EXTREMELY LIGHT/LOOSE, ESPECIALLY AT HIGHWAY SPEEDS. VEHICLE WANDERS ENOUGH FROM LEFT TO RIGHT TO REQUIRE CONSTANT CORRECTION TO KEEP IT FROM GOING OVER CENTER LINE OR OFF SIDE OF ROAD. IF I ADJUST STEERING TO LEFT VEHICLE CONTINUES TO LEFT REQUIRING AN IMMEDIATE ADJUSTMENT TO RIGHT WHICH CAUSES VEHICLE TO CONTINUE TO RIGHT AND THEN TO LEFT AND THEN RIGHT...I AM CONSTANTLY FIGHTING WITH THE STEERING TO STAY IN MY LANE. CONCERNED ABOUT OUR SAFETY WHILE DRIVING THIS BRAND NEW VEHICLE. *TT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →