Page 32 of 39 · complaints 1,551–1,600 of 1,917

2013 Hyundai Sonata complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed May 24, 201732,500 milesNY

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE REVERSING THE VEHICLE AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS DRIVEN HOME AND THEN TAKEN TO A LOCAL DEALER (HOSELTON AUTO MALL, LOCATED AT 909 FAIRPORT RD, EAST ROCHESTER, NEW YORK), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION (VISION HYUNDAI LOCATED AT 755 RIDGE RD, WEBSTER, NY), BUT THEY WERE ALSO UNABLE TO DIAGNOSE AND DUPLICATE THE FAILURE. THE FAILURE OCCURRED THREE TIMES PREVIOUSLY. HOSELTON AUTO MALL STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE DEALERS INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash
Filed May 23, 2017NC

TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING 55 MPH IN WET CONDITIONS, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL AND FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL SHOP (JOHNNIE'S BODY SHOP, NORWOOD DR., WALLACE, NORTH CAROLINA 910-285-3876). THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

EngineFire
Filed May 23, 201790,000 milesNJ

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A KNOCKING TYPE NOISE WAS PRESENT COMING FROM THE ENGINE AND THE ENGINE WOULD SOMETIMES STALL WHEN ACCELERATING. IN ADDITION, SMOKE WAS PRESENT UNDER THE HOOD DUE TO BURNING OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARINGS WERE DAMAGED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/04/17*LJ *CN

Fuel/Propulsion System
Filed May 19, 2017TN

VEHICLE RPMS STAY HIGH EVEN AT LOW SPEEDS

Power TrainFire
Filed May 19, 201791,000 milesIL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED LARGE AMOUNTS OF SMOKE FROM THE TAIL PIPE. IN ADDITION, WHEN SWITCHING FROM GEAR TO GEAR, THE VEHICLE MADE A LOUD BUMPING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Engine
Filed May 18, 2017NM

MY ENGINE HAS HESITATED ON SEVERAL OCCASIONS AND WHEN I LOOKED UP THE INFORMATION TO SEE IF THERE WAS A RECALL OR DEFECT ONLINE I NOTICED THAT THERE IS IN FACT A RECALL. RECALL NUMBER 162 SHOWS THAT WE ARE SUPPOSE TO GET A LETTER BUT I HAVE STILL GET TO GET A RECALL NOTICE AND THERE STILL APPEARS TO BE NO REMEDY FOR THE RECALL. HOW LONG TO WE AS THE CONSUMER HAVE TO WAIT FOR THE PROBLEM TO BE REMEDIED?

Steering
Filed May 16, 201774,000 milesFL

POWER STEERING COUPLING FAILURE AT 74K MILES.

Wheels
Filed May 11, 201756,000 milesFL

FOUND OUT TODAY FROM A NON-DEALER MECHANIC THAT I NEED A WHEEL BEARING ON THE FRONT-RIGHT OF MY 2013 HYUNDAI SONATA GLS. MILEAGE 56K. VEHICLE IS GARAGE KEPT, AND WHEN I'M AT WORK IT'S IN A COVERED PARKING GARAGE. SYMPTOM: EXCESSIVE ROAD NOISE, EVEN AFTER TIRE ROTATION. SEEMS TO BE A LITTLE PREMATURE FOR A WHEEL BEARING TO GO OUT, AND OF COURSE IT WON'T BE COVERED UNDER HYUNDAI'S 5/60 WARRANTY. WAS TOLD THAT OTHER FAILURES COULD OCCUR IF PART IS NOT REPLACED.

Steering
Filed May 9, 201798,000 milesTX

THE STEERING RATTLES MAKES ALL KINDS OF SOUNDS HAS A WEIRD MOTION WHEN TURNING IT FEELS LIKE IT FLOATS SOMETIMES. MAKES A CLANKING SOUND.

Unknown or Other
Filed May 8, 2017FL

CAR WILL NOT START HAVE PUSH START SYSTEM TRIED CHANGING BATTERIES IN REMOTES TRIED JUMP STARTING WITH NO RESULTS GOOGLED TO SEE IF IT WAS A RECALL OR ANYONE ELSE WITH SIMILAR OR SAME PROBLEM TO MY SURPRISE PLENTY OF PEOPLE HAVE SAME PROBLEM SAY HYUNDAI HAS KNOWN FOR YEARS AND CAN'T COME UP WITH A REASON FOR THIS HAPPENING

Structure › Body
Filed May 8, 201719,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE WHEEL WELL FENDER PLASTIC COVER DETACHED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Engine
Filed May 8, 201780,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD COMING FROM THE ENGINE. ALSO, A RUBBING SOUND WAS PRESENT WHILE MAKING RIGHT TURNS AND THE ENGINE REVVED. THE DEALER COULD NOT DUPLICATE THE ISSUE, BUT THE AIR CONDITIONER WAS REPAIRED DUE TO A LEAK AND THE HABITUAL AND IGNITION SWITCH WERE REPLACED; HOWEVER, THE NOISES WERE STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed May 8, 201715 milesTN

THE HEADLIGHT KEEPS TURNING OFF WHEN I'M DRIVING ON STREETS AND HIGHWAYS

Unknown or Other
Filed May 3, 2017NC

RADIO VOLUME CONTROL BUTTON ON STEERING COLUMN EITHER DOESN'T WORK AT ALL, MUTES THE RADIO OR CAUSE THE "PLEASE SAY A COMMAND" PROMPT TO COME ON. THE PLEASE SAVE A COMMAND PROMPT BUTTON IS TWO BUTTON DOWNS FROM THE VOLUME CONTROL BUTTON. THIS HAPPENS SEVERAL TIMES DURING THE WEEK. IT DOES NOT SEEM TO HAVE A PATTERN. THIS BEEN HAPPENING SINCE OWNING THE CAR.

Engine
Filed May 2, 2017NC

THERE IS NO REMEDY FOR RECALL CAMPAIGN #162 WHICH I WOULD CONSIDER TO BE A FAIRLY SERIOUS ISSUE WITH THE ENGINE. NOTHING HAS HAPPENED YET BUT I DON'T WANT TO WAIT FOR IT EITHER.

Steering
Filed May 1, 2017GA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT OBSERVED AN ABNORMAL LOUD SOUND WITHIN THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED AN EXTENDED WARRANTY (TXX7) FOR THE STEERING ON MAY 1, 2017; HOWEVER, THE VEHICLE EXCEEDED 100,000 MILES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Apr 27, 2017102,000 milesSD

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 55 AT MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT A LOUD KNOCKING NOISE CAME FROM THE FRONT END OF THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Electrical System
Filed Apr 25, 201770,000 milesDE

CAR LOSES POWER WHEN GOING INTO A TURN AND WHEN DRIVING LONG DISTANCE ON OPEN HIGH WAY , SOMETIMES IT'S LIKE THE CAR IS APPLYING BREAKS BY IT SELF , THEN JUST TAKES OFF LIKE YOU HAVE YOUR FOOT FULL FORCE ON THE GAS PUDDLE . BREAK LIGHTS AND HEAD LIGHTS GO OUT EVERY TWO MONTHS.

Fuel/Propulsion System
Filed Apr 23, 201749,332 milesNY

TAKATA RECALL" AS I WAS PARKING CAR JERK FORWARD, ENGINE REVIVED, CAR ACCELERATED LIKE A BULLET, BRAKE FAILED. (I HAD BRAKE JOB PRIOR TO THIS INCIDENT) I JUMPED THE CURB AND RAN OVER SMALLER TREES. AS I WAS HEADED TOWARD BUSY HIGHWAY NOT BEING ABLE TO STOP UNTIL MY HUSBAND PUT CAR IN NEUTRAL. THE NEXT DAY I HAD TAKING THE CAR TO THE MECHANIC AND HAD FRONT END REPAIR DONE, BUT MECHANIC COULD NOT FIND THE REASON WHY IT HAPPENED. THURSDAY, APRIL 20, 2017, AS I WAS GOING TO PARK THE SAME THING HAPPENED AGAIN THAT THE CAR JERKED FORWARD, ENGINE REVIVED UP, CAR ACCELERATED AT HIGH SPEED LIKE A BULLET ON ITS OWN WITH NO ASSISTANCE OR WARNING AND BRAKE DID NOT WORK. I AM GOING TO GO AND GET IT CHECKED OUT AGAIN, BUT I AM TO AFRAID TO DRIVE IT BECAUSE IT DOES IT WITHOUT WARNING. CAR DOES IT BY ITSELF.

Engine
Filed Apr 22, 201747,000 milesFL

CAR HAS BEGUN RANDOMLY AND UNPREDICTABLY "STALLING" WHILE IN MOTION. JUST SIMPLY STOPS MOVING FORWARD FOR A FEW SECONDS , NOT RESPONDING TO GAS PEDAL . THIS HAS BEEN BOTH AS CAR STARTS FROM STOPPED POSITION AS WELL AS DURING CRUISING. BECAUSE MOST OF OUR DRIVING IS CITY, WE DO NOT KNOW IF CAR WILL STALL AT HIGHWAY SPEEDS AND WE ARE AFRAID TO DRIVE ON HIGHWAYS NOW. HUNDAI WILL NOT ATTEMPT ANY REPAIR BECAUSE THEY CANNOT DOCUMENT THE PROBLEM. WE FEEL IT IS EITHER A BAD COMPUTER OR A TRANSMISSION ISSUE. NO REPAIRS HAVE BEEN ATTEMPTED EVEN THOUGH WE HAVE BEEN INTO HUNDAI SEVERAL TIMES

EngineCrash
Filed Apr 14, 2017102,365 milesMS

WELL I WAS ON HIGHWAY AND IT SOUNDED LIKE MY EGINE WAS ABOUT TO THROW A ROD I GET OFF HIGHWAY AND DRIVE HOME I GET HOME AND CHECK MY OLI ITS EMPTY BUT I DONT SEE OIL LEAK MY ENGINE IS MAKING NOISE AS IF SOMETHING IN IT I DIDNT KNOW WHAT WAS WRONG UNTIL I SEEN Y LOCAL NEWS AND IT WAS SAYING THERE WAS A RECALL ON MY MODEL HYUNDAI SONANTA WHICH IS 2013 AND ITS LIMITED WHEN I GOT MY CAR FROM DRIVETIME IT HAD 91506 MILES ON IT AND EVERYTHING MS TO ATCH UP WITH THE RECALL...

Engine
Filed Apr 13, 2017OK

ON APRIL 4, 2017 I WAS DRIVING DOWN A BUSY STREET IN NOON TRAFFIC, WHEN MY SONATA LOST POWER. STARTLED, I TRIED TO RE-START IT AND IT WOULD NOT MAKE A NOISE. TURNED ON FLASHERS AND CALLED FOR TOW. ONCE THE CAR WAS IN MY DRIVEWAY IT TRIED TO START IT AGAIN, AND IT TURNED OVER ONCE AND WENT SILENT. MY SON IS A TRAINED MECHANIC, SO HE CAME FOR THE WEEKEND AND IT STARTED FOR HIM. SO, HE PUT IT IN GEAR AND THE ENGINE BEGAN MAKEING PINGING/TAPPING NOISE. HE WAS GOING TO BRING HIS DIAGNOSTIC EQUIPMENT THIS COMING WEEKEND AS HE SUSPECTED MAJOR ENGINE ISSUES. I FOUND OUT ON MONDAY, APRIL 10, 2017 FROM A CONSUMER LAW ATTORNEY AT OUR OFFICE THAT THERE HAD BEEN A RECALL ON 2013 SONATAS AND OTHER MODELS FOR ENGINE FAILURE. HTTP://ABCNEWS.GO.COM/BUSINESS/WIRESTORY/HYUNDAI-KIA-RECALL-12M-CARS-ENGINE-FAILURE-46647403

Engine
Filed Apr 12, 2017143,097 milesNC

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT'S WIFE WAS ABLE TO RESTART THE VEHICLE, BUT IT STALLED TWICE BEFORE REACHING THE DESTINATION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS PRESENT IN THE ENGINE OIL AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) BUT THE CONTACT HAD NOT RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS 143,097.

Engine
Filed Apr 12, 201770,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED. THE CONTACT RESTARTED THE VEHICLE AND HEARD AN ABNORMAL NOISE. THE OIL WARNING INDICATOR FLASHED AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DEALER MADE NO MENTION OF ANY RECALLS. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 17V152000 (SEAT BELTS) AND 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Apr 11, 2017120,000 milesNJ

A HOLE WAS TORN IN THE ENGINE BLOCK DURING NORMAL STRAIGHT HIGHWAY DRIVING USE. ENGINE WAS DEEMED UNUSABLE BY REPAIR SHOP AND IS IN THE PROCESS OF BEING REPLACED.

Structure › Body
Filed Apr 11, 2017102,000 milesNJ

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS BEING ORDERED AND THE VEHICLE WAS STILL ABLE TO BE DRIVEN. SIX DAYS LATER, WHILE DRIVING APPROXIMATELY 25 MPH A SUDDEN LOUD CRUNCH NOISE OCCURRED AND THE DRIVER SIDE FRONT END OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING HAD DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 06/02/17*LJ *CN

Service Brakes
Filed Apr 11, 2017107,075 milesIA

THE MASTER CYLINDER FAILED WHILE IN A PARKING LOT. A HARD STOP BY HITTING THE CURB.

Steering
Filed Apr 10, 201771,000 milesTX

MY STEERING COLUMN MAKES A NOISE , A CLICKING SOUND WHEN YOU TURN IT

Engine
Filed Apr 8, 201783,000 milesWI

2013 HYUNDAI SONATA BURNING OIL. AT 83,000 MILES WENT IN FOR OIL CHANGE (BEFORE IT WAS DUE) ALERTED TO THE FACT THAT THERE WERE ONLY DROPS LEFT ON OIL DIPSTICK.( NO WARNING LIGHT CAME ON) AGREED TO HAVE FULL SYNTHETIC OIL PLACED. AT THE SAME TIME THAT OCCURRED I NOTED DIFFICULTY GETTING THE CAR OUT OF PARK. DRIVER HAD TO USE THE MANUAL OVERRIDE TO GET THE CAR OUT OF PARK MODE AND INTO DRIVE. CAR WAS STATIONARY AT 84,660 MILES WENT BACK TO HAVE OIL CHECKED AGAIN. OIL WAS DOWN 1.5 QUARTS.

Steering
Filed Apr 7, 201774,126 milesSC

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE STEERING FAILED TO STAY ALIGNED AND THE VEHICLE SWAYED LEFT AND RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 74,126.

Air Bags
Filed Apr 5, 2017MD

MY CAR HAS UNDER 50000 MILES, WITHEN 6 DAYS, MY AIR BAG LIGHT CAME ON, ALL THREE LIGHTS OF MY FRONT PASSENGER SIDE LIGHTS WENT OUT, AND MY AIR CONDITIONING DOESN'T WORK. I DO NOT FEEL SAFE DRIVING THIS CAR AND THE FACT THAT THEY ALL WENT OUT IN SUCH A SHORT SPAN MAKES ME FEEL LIKE THERE ARE MAJOR ELECTRICAL ISSUES. I KNOW THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND AM NOT SURE IF THESE ARE COVERED BUT JUST CAN'T BELIEVE IT'S A COINCIDENCE.

Steering
Filed Mar 29, 201778,450 milesFL

STEERING DEVICE COUPLING LOOSE OR DEFECTIVE SHOULD BE REPLACED AS A DEFECTIVE PART PER LOCAL HYUNDAI DEALERSHIP. SHOULD BE UNDER RECALL ON THE SONATAS AS THE PROBLEM IS GETTING MORE COMMON.

Vehicle Speed Control
Filed Mar 21, 201745,000 milesCA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CRUISE CONTROL WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE FAILURES EVENTUALLY RECURRED. THE FAILURE MILEAGE WAS 45,000.

Steering
Filed Mar 16, 2017FL

MAKES A CLICKING NOISE, HAVE HAD THE CAR SERVICED, BOUGHT NEW TIRES TWICE AND ONLY HAVE 65,000 MILES. ALIGNMENT, BRAKES, ROUTER AND BALANCE DOES NOT FIX THE PROBLEM.

Suspension
Filed Mar 15, 201770,000 milesWI

COIL SPRINGS. WE LIVE IN A COLD CLIMATE STATE AND OUR CONCERNED THAT OUR COIL SPRINGS MIGHT BE DEFECTIVE OR CORRODED LIKE THE SPRING PROBLEMS IN THE 2011 SONATA MODELS. WE OWN THE 2013 SE SONATA MODEL WHICH ONE WOULD THINK HAS A BETTER SUSPENSION THAN THE STANDARD MODEL, APPARENTLY THAT IS NOT THE CASE. AFTER A FLAT TIRE ON A PAVED COUNTY HIGHWAY (CAR IN MOTION AT 45MPH) ON MARCH 6, 2017 WE FOUND OUT THAT BOTH FRONT SPRINGS HAD TO BE REPLACED AFTER NORMAL DRIVING (70K MILEAGE). DEALERSHIP TOLD US PASSENGER FRONT SPRING BREAKING LIKELY CAUSED OUR FLAT TIRE AND ONCE IN THE SHOP, THEY DISCOVERED OTHER SPRING WAS CRACKED AND NEEDED TO BE REPLACED AS WELL. WE HAD NOT ENCOUNTERED ANY MAJOR ROAD HAZARDS WHEN THE FLAT TIRE OCCURRED. CAR WAS MORE NOISY AFTER LAST SERVICE AT DEALERSHIP DECEMBER 27, 2016. SERVICE INCLUDED OIL CHANGE, TIRE ROTATION AND A REQUIRED UNDER BODY CORROSION TREATMENT. OUR RIDE SOUNDED MORE NOISY LIKE WHEN SNOW TIRES ARE PLACED ON A VEHICLE, DEALERSHIP AND MYSELF THOUGHT IT WAS JUST FROM THE RECENT TIRE ROTATION, BUT THE NOISE LASTED UNTIL THE FLAT TIRE INCIDENT WHICH OCCURRED WITH A RUMBLE LIKE SOUND FROM THE TIRE AREA AND A SUDDEN LOSS OF AIR NOISE FROM THE TIRE AREA, IT SOUNDED LIKE RELEASING AIR FROM AN AIR HOSE. DEALER REP MENTIONED HE'S SEEN THOUSANDS OF REPAIRS, BUT ONLY A FEW SPRING PROBLEMS WITH SONATAS AND ONLY 1 OTHER TIME IT INVOLVED A SONATA WITH 2 BROKEN COIL SPRINGS AND IN THAT CASE A DRIVER WENT OVER VERY SEVERE, ROUGH RAILROAD TRACKS WHEN THE SP

Steering
Filed Mar 15, 201733,000 milesSC

ELECTRIC STEERING AT ALL TIMES CAUSES MY SONATA TO STEER A LITTLE FARTHER RIGHT OR LEFT WHEN I MOVE STEERING WHEEL WHICH CAUSES ME THE DRIVER TO CONSTANTLY MAKE CORRECTIONS SO I CAN TRY TO DRIVE THE CAR IN A STRAIGHT LINE WHICH IS IMPOSSIBLE. WHILE ON THE HIGHWAY IN SPEEDS EXCESS OF 65MPH MY CAR DRIFTS FROM LEFT TO RIGHT AND IM ALWAYS BEING CLOSE TO BEING SIDE SWIPING ANOTHER CAR. I PURCHASED THE CAR 01/17/2017 FROM CAR MAX WITH 31,000 MILES ON IT. I HAVE HAD CARMAX CHECK IT OUT AND THEY PERFORMED AN ALIGNMENT. STILL SAME ISSUE. THEY REFERRED ME TO THE DEALER AND THEY PERFORMED A CHECK ON IT AND STATED THEY ARE VERY AWARE OF THE ISSUE BUT THERE IS NO FIX FOR IT AND I SHOULD GET USE TO THE HAZARD. THIS HAPPENS WHILE ON THE HIGHWAY IN MOTION ABOVE HIGH RATES OF SPEED. MY INITIAL TEST DRIVE DID TO YIELD THIS ISSUE AS WE DID NOT TRAVEL AT HIGH SPEEDS. I ATTEMPTED TO TRADE IT THE 48 DAYS LATER FOR A NEWER SONATA AND WAS DENIED FINANCING. I JUST WANTED A VEHICLE WITHOUT A OBVIOUS PROBLEM AND THAT MAKES ME NAUSEOUS.

Steering
Filed Mar 11, 201725 milesMN

VEH. IS HARD TO KEEP IN LANE CONSTANTLY NEEDING CORRECTION AT SPEEDS OVER 40 MPG. FEELS LIKE A WHEEL IS LOOSE. I BOUGHT NEW TIRES THINKING THAT MAY BE IT BUT NOTHING CHANGED. THIS HAS OCCURRED SINCE THE VEH. WAS NEW.

Engine
Filed Mar 6, 201729,600 milesFL

WILL DRIVING ON US 1 GOING SOUTH BOUND IN MARATHON FLORIDA AS I WAS FROM 60 MPH TO 65 MPH ALL OF A SUDDEN I LOST ALL ENGINE POWER. SPEEDOMETER WENT TO ZERO AND ALL IDIOT LIGHTS CAME ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TRIED TO RESTART AND IT WOULD NOT MAKE ANY NOISE. I CALLED HYUNDAI ROADSIDE ASSISTANCE WHICH TOOK CLOSE TO 4 HOURS TO GET TO ME. THE CAR HAS APPROXIMATELY 29,600 MILES ON IT. AND THE PRIOR WEEK I HAD AN OIL CHANGE PERFORMED AT A HYUNDAI DEALER. THE DEALER IT WAS TOWED TOLD ME I NEED A NEW ENGINE. IT IS NOW A WEEK AND I AM STILL WAITING ON HYUNDAI TO APPROVE A WARRANTY CLAIM ON THE ENGINE.

Steering
Filed Mar 3, 201780,000 milesIL

I RECENTLY TOOK MY WIFE'S CAR TO A BETA CLUB CONVENTION, WITH 4 TEENAGE CHILDREN. WHEN I HIT THE INTERSTATE IT WAS VARY HARD TO KEEP THE CAR IN MY LANE AT 70 MPH. THE STEERING WOULD CATCH AND JERK ME ONE WAY OR THE OTHER. IT WAS EXHAUSTING JUST TRYING TO CONCENTRATE ON STAYING IN MY LANE. THIS IS A MAJOR SAFETY ISSUE, AND IT MAKES ME WONDER HOW MANY PEOPLE HAVE TO GET HURT BEFORE THIS OBVIOUS DESIGN FLAW GETS A RECALL?

EngineFire
Filed Mar 2, 201750,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED SMOKING FROM THE EXHAUST. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Mar 1, 201758,000 milesFL

I PURCHASED MY CAR FROM A HYUNDAI DEALERSHIP IN JULY 2014 WITH APPROXIMATELY 21,000 MILES. I DO NOT DRIVE IT VERY OFTEN AS I WORK FROM HOME. CURRENTLY, IT HAS ABOUT 61,000 MILES. RECENTLY, I HAVE NOTICED A CLICKING NOISE WHEN TURNING MY STEERING WHEEL LEFT OR RIGHT (STATIONARY AND IN MOTION). THE STEERING WHEEL ALSO RATTLES VERY LOUDLY WHEN DRIVING ON THE INTERSTATE AT HIGH SPEEDS OR GOING OVER SPEED BUMPS. I WAS TOLD THAT THE COUPLER IS WORN AND THAT IT WOULD BE $300 TO REPLACE (PARTS AND LABOR). I HAVE HAD MY CAR FOR A SHORT TIME AND AM VERY DISAPPOINTED TO HAVE TO REPLACE SOMETHING THAT IS NOT A DIRECT RESULT OF DRIVER NEGLIGENCE. APPARENTLY, THIS IS A VERY COMMON ISSUE WHICH HAS BEEN RECALLED IN THE 2011 MODEL. HYUNDAI SHOULD DEFINITELY PAY FOR THESE REPAIRS AS IT IS EVIDENCE OF POOR WORKMANSHIP.

Air BagsCrash1 injured
Filed Feb 28, 201760,000 milesOK

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE VEERED TO THE LEFT. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN AND THE VEHICLE CRASHED INTO A WALL. THE PLASTIC PIECE FRACTURED FROM THE DRIVER'S SIDE SEAT BELT, WHICH COMPLETELY DETACHED. THE CONTACT SUSTAINED MULTIPLE INJURIES FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. IT WAS NOT CERTAIN AS TO WHETHER THE AIR BAGS FULLY DEPLOYED. THE VEHICLE WAS EXTENSIVELY DAMAGED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INVESTIGATE HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 03/15/17 *BF ...UPDATED 03/29/17 *BF UPDATED 05/09/17*LJ *CN

Service Brakes
Filed Feb 28, 201733,000 milesCA

CAN NOT HOLD THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS .CAR WILL DRIFT LEFT AND RIGHT AND NEEDS CONSTANT CORRECTIONS . THESE RESULT OF THESE CORRECTIONS HAVE A VARYING RESULT IN THE CAR OVER CORRECTING OR UNDER CORRECTING . MAIN SAFETY ISSUE IS THE CAR WANDERS ON ITS OWN WITH THE STEERING WHEEL CENTERED AND RESULTS IN DRIFTING INTO OTHER LANES .THE DRIFT SEEMS TO BE MORE APPARENT ON FLAT STRETCHES OF FREEWAY AS COMPARED TO ROADS WITH A BIGGER CROWN WHICH YOU CAN HOLD THE STEERING WHEEL INTO TO STAY CENTERED . THE FEELING IN THE STEERING WHEEL IS TIGHT AND HARD WHILE GOING STRAIGHT THEN REQUIRES A GOOD SOLID PULL TO CORRECT THE DRIFT ,THE STEERING WILL THEN CORRECT OR OVER CORRECT MOSTLY OVER CORRECT.I ACTUALLY FEARED TAKING THIS CAR ON A TRIP LAST WEEKEND DUE TO THE FACT THAT WE WERE GOING TO BE DRIVING IN SNOW ,LUCKILY AT 30 MPH WITH CHAINS ON THE DRIFT WAS MINIMAL. THANK YOU FOR REVIEWING THIS LETTER

Steering
Filed Feb 28, 2017116,000 milesTN

THE STEERING COUPLER FAILED, WHICH CAUSES STEERING ISSUE, AND COULD LEAD TO CRASH IF NOT FIXED.

Engine
Filed Feb 23, 201782,000 milesIL

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED. IN ADDITION, AN UNKNOWN CLUNKING SOUND EMITTED FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS PRESENT INSIDE THE OIL PAN AND THE ENGINE NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Feb 10, 2017126,000 milesGA

THE FRONT LIGHTS AND BRAKE LIGHTS HAVE BEEN REPLACED ON NUMEROUS OCCASIONS ON MY 2013 HYUNDAI SONATA. MY VEHICLE WAS PULLED OVER BY A POLICE OFFICER ON FEBRUARY 8, 2017 FOR MY BRAKE LIGHTS BEING OUT. THE OFFICER WAS NICE ENOUGH TO WRITE A WARNING TICKET AND SAID THAT THE LIGHTS NEEDED TO BE TAKEN CARE OF. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE BRAKE LIGHT ASSEMBLY ON BOTH SIDES NEEDED TO BE REPLACED. THEY ATTEMPTED TO TRY TO PUT THE BULBS IN; HOWEVER, THE CASING WAS MELTED AND IT WAS IMPOSSIBLE TO INSERT THE BULBS BACK INTO THE CASING. I ASKED WHAT WOULD CAUSE THE CASING TO MELT AND WAS NOT GIVEN A DEFINITIVE ANSWER. AFTER READING OTHER REVIEWS ON THE INTERNET, IT APPEARS THAT THIS IS AN ISSUE WITH OTHER CONSUMERS. THIS REPAIR IS NOT DUE TO ANY WEAR AND TEAR ON BEHALF OF THE CONSUMER. MY CONCERN IS THAT IF THE BRAKE CASING IS MELTING, IT IS APPARENTLY GETTING HOT AND NO ONE SEEMS TO KNOW WHY. THE BULB CASING MAY CONTINUE TO MELT AND COULD POSSIBLY CAUSE A FIRE. I CONTACTED HYUNDAI'S CORPORATE OFFICE AND EXPRESSED MY CONCERNS. I WAS INFORMED THAT THERE IS NOT CURRENTLY A RECALL ON THE BRAKE LIGHT ASSEMBLY. I AM REACHING OUT TO EVERYONE WITH THIS ISSUE TO SUBMIT A FORMAL COMPLAINT SO THAT THIS ISSUE CAN BE ADDRESSED. THE REPAIR IS COSTLY ($580.00 FOR BOTH SIDES), IT IS AN ONGOING ISSUE OF REPLACING LIGHT BULBS ON THE VEHICLE, AND MOST IMPORTANTLY-THE MELTING OR THE REASON FOR THE MELTING MAY CAUSE A FIRE.

Steering
Filed Feb 9, 20171,200 milesTN

THE 2013 HYUNDAI SONATA HAS MAJOR STEERING ISSUES. EVIDENTLY 100'S IF NOT THOUSANDS OF PEOPLE HAVE FILED COMPLAINTS WITH THE COMPANY WITH ONLY A FEW PEOPLE GETTING THEIR PROBLEMS RESOLVED. FOR ANYONE DRIVING ON HIGHWAYS THIS COULD BE A MAJOR SAFETY ISSUE. IT IS PARTICULARLY BAD WHEN DRIVING AT HIGHER SPEEDS ON INTERSTATES. I HAVE ATTACHED SOME OF THE MANY, MANY COMPLAINTS I HAVE FOUND AGAINST THE MANUFACTURER. EVIDENTLY DEALERS HAVE BEEN TOLD NOT TO ACKNOWLEDGE THE PROBLEM, AND MAKE ADJUSTMENTS THAT DO NOTHING TO FIX THE PROBLEMS.

Engine
Filed Feb 7, 2017MS

ENGINE IS MAKING WEIRD KNOCKING NOISE. ALSO IS USING EXCESSIVE AMOUNTS OF OIL. I HAVE TO KEEP EXTRA OIL TO MAKE SURE IT DOES RUN COMPLETELY OUT. NO WARNING LIGHTS COME ON TO ALERT YOU OF LOW OIL PRESSURE. STEERING WHEEL 'STICKS' LIKE IT IS TRYING TO AUTO CORRECT WHILE DRIVING. HAPPENING MORE OFTEN, WHICH MAKES IT SCARY/DANGEROUS TO DRIVE. PURCHASED CAR JUNE 2016.

Engine
Filed Feb 6, 2017124,000 milesNY

AT 124,000 MILES (4000 MILES AFTER THE WARRANTY RAN OUT), MY CAR STARTED BURNING ABOUT ONE QUART AFTER EACH 1000 MILES DRIVEN. I HAVE CHANGED MY OIL RELIGIOUSLY AFTER EVERY 3,000 - 5,000 MILES. MY MECHANIC TOLD ME THAT THE CAR HAD BURNED MOST OF ITS OIL AT A 3,000 MILE OIL CHANGE. HE ALSO SAID THAT THERE WERE METAL SHAVINGS IN THE OIL. THIS IS CONSISTENT WITH A PROBLEM THAT HAS BEEN WIDELY REPORTED ON THIS ENGINE.

Power Train
Filed Feb 4, 201757,550 milesNJ

I WAS SOLD A CAR WITH A DANGEROUS RECALL INCOMPLETE - HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011-2014 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, THROUGH MAY 29, 2014. IN THE AFFECTED VEHICLES, THE TRANSMISSION SHIFT CABLE MAY DETACH FROM FROM THE SHIFT LEVER PIN. IF THE TRANSMISSION SHIFT CABLE DETACHES, THE TRANSMISSION GEAR SELECTION MAY NOT MATCH THE INDICATED GEAR AND THE VEHICLE MAY MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION, INCREASING THE RISK OF A CRASH. FURTHERMORE, WHEN THE DRIVER PARKS THE VEHICLE, DESPITE SELECTING THE 'PARK' POSITION, THE TRANSMISSION MAY NOT BE IN 'PARK.' IF THE VEHICLE IS NOT IN THE 'PARK' POSITION AND THE PARKING BRAKE IS NOT APPLIED, THERE IS A RISK THE VEHICLE WILL ROLL AWAY AS THE DRIVER AND OTHER OCCUPANTS EXIT THE VEHICLE OR ANYTIME THEREAFTER. A VEHICLE ROLLAWAY INCREASES THE RISK OF INJURY TO EXITING OCCUPANTS AND BYSTANDERS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Sonata → · Every Sonata year → · How the figures are calculated →