NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
08750087,500 milesMedian miles at failure
78 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
Most common 2011 Hyundai Sonata Hybrid problems
31 of the 96 complaints (32%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
30
0
3
0
Steering
15
0
0
0
Service Brakes · brakes
12
3
0
0
Electrical System
11
0
0
0
Air Bags · airbags
6
3
1
5
Unknown or Other
5
0
1
0
Power Train · transmission
4
0
0
0
Electronic Stability Control (esc) · stability control
4
0
0
0
Service Brakes, Hydraulic · brakes
3
0
0
0
Wheels
1
0
0
0
6 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module23V651000Park outside
Filed Sep 22, 20231,649,478 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Risk. An engine compartment fire while parked or driving can increase the risk of injury.
Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Filed Dec 1, 2020128,948 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Risk. A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy. Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
Filed Jul 2, 2020272,126 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.
Risk. An overheated accessory outlet increases the risk of fire.
Remedy. Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.
Air Bags › Air Bag/Restraint Control Module18V137000
Filed Feb 27, 2018580,058 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
Risk. If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy. Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Filed Oct 4, 2017443,545 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk. If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy. Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Filed Mar 8, 2017977,778 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk. In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy. Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Aug 19, 2026120,744 milesWI
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The contact turned off the vehicle, and while inspecting the vehicle, the contact became aware that there was a puddle of oil on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a nearby Ford dealer, where it was diagnosed with camshaft and engine failure. The contact was informed that the camshaft and the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 22-EM-006H-2. The contact was advised to tow the vehicle to a Hyundai dealer for assistance. The vehicle was towed to an alternate dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under warranty. The contact was informed that the repair was denied because of the previous owner's negligence with maintenance of the vehicle. The failure mileage was approximately 120,744.
Engine and Engine Cooling
Filed Apr 29, 2025130,000 milesVA
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving on the highway at 60 MPH, there was smoke coming from the rear of the vehicle. The contact immediately pulled over to inspect the vehicle. Upon checking under the hood, the contact noticed that the coolant level was low. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed, and the contact was advised that the engine had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Steering
Filed Aug 23, 202482,000 milesNJ
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon starting or reversing, the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 82,000.
Service Brakes, Hydraulic
Filed May 8, 2024138,000 milesAZ
The contact owns a 2011 Hyundai Sonata Hybrid. That contact stated that the ABS fuse had been replaced but the vehicle experienced unstated failures with the braking system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000. Parts distribution disconnect.
Service Brakes, Hydraulic
Filed Apr 24, 2024UT
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service Brakes, Hydraulic
Filed Jan 22, 2024VA
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Service Brakes
Filed Aug 30, 2023AR
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon retrieving the vehicle from the local dealer after a recall repair, the brakes were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a diagnostic test was completed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.
Seat Belts
Filed Nov 15, 2022141,000 milesMS
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.
Engine
Filed May 13, 2022102,000 milesFL
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The vehicle was taken to the local dealer and had recall repair was completed. The contact stated that two weeks after the repair, while driving 40 MPH, the vehicle failed to accelerate above 40 MPH. Additionally, there was an abnormal sound with the battery warning light illuminated. The contact parked in a parking lot and restarted the vehicle but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to Allen Turner Hyundai (6501 Pensacola Blvd, Pensacola, FL 32505: (850) 479-9667) however, the vehicle was not serviced at the dealer. The vehicle was towed back to the first dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure recurred seven times. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.
Engine
Filed Mar 9, 2022176,000 milesNC
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the engine was replaced; however, the vehicle was not able to be started. The approximate failure mileage was 176,000. Parts distribution disconnect.
Engine
Filed Aug 31, 2021180,000 milesGA
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.
EngineFire
Filed Apr 7, 2021128,000 milesGA
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE MECHANIC INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE MECHANIC ASSURED HER THAT THE VEHICLE WAS SAFE TO DRIVE. SEVERAL MONTHS LATER WHILE DRIVING 70 MPH, THE SERVICE SOON AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS LEFT AT A NEARBY PARKING LOT OVERNIGHT. THE FOLLOWING DAY SHE RETURNED AND RESTARTED THE VEHICLE HOWEVER, WHILE DRIVING TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC, THE VEHICLE OVERHEATED, STALLED, WITH A HINT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT REMAINED FOR TWO DAYS WHILE THE MECHANIC ATTEMPTED TO DIAGNOSE THE VEHICLE. SHE WAS INFORMED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED TO THE SAME DEALER AND SHE WAS INFORMED BY THE SERVICE MANAGER THAT SHE WAS RESPONSIBLE FOR THE FAILURE. THE CONTACT INFORMED THE SERVICE MANAGER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT HAD NOTIFIED THE DEALER FOR SEV
Engine
Filed Mar 17, 2021MN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine
Filed Mar 15, 2021NC
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LEE HYUNDAI (LOCATED AT 1960 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 684-4827) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRM PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN
Engine
Filed Mar 11, 202182,000 milesPA
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE ENGINE OVERHEAT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TOWED TO CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 624-2029) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS THERMOSTAT BLOCKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine
Filed Feb 25, 2021105,000 milesTX
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO AMARILLO HYUNDAI (1900 INTERSTATE 40 ACCESS RD #3029, AMARILLO, TX 79103, (806) 376-4911) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EngineFire
Filed Nov 8, 2020129,000 milesFL
I WAS DRIVING AROUND 55 MPH DOWN THE HIGHWAY AND NOTICED A STRANGE KNOCKING SOUND SO I TURNED AROUND TO GO HOME WHEN I NOTICED SMOKE BILLOWING OUT. I PULLED OVER POPPED THE HOOD AND FLAMES WENT UP LIKE CRAZY. I CALLED 911 AND VACATED IMMEDIATELY
Engine
Filed Jan 26, 2020141,000 milesNC
ENGINE BEGAN MAKING A ENGINE KNOCKING NOISE THAT BECAME WORSE OVER THREE DAYS (ORIGINALLY MISTAKEN FOR BAD GAS BUT BECAME MUCH LOUDER THAN THAT WOULD BE). WHILE DRIVING ALONG A BUSY STATE ROAD (NC 98) AND CAR CHOKED TWICE WITH A LOUD THUMP AND I FEARED IT WOULD STALL. PULLED OVER, SHUT VEHICLE OFF. SMOKE WAS COMING FROM ENGINE COMPARTMENT. NO ACTUAL FLAMES DETECTED. TOWED TO DEALER. DEALER DESCRIBED HOLES IN THE ENGINE. CONSULTED HYUNDAI AND THEY WILL ONLY OFFER A SHORT BLOCK REPLACEMENT. LABOR COSTS ARE APPROXIMATELY $2500 WHICH I AM REQUIRED TO PAY. VEHICLE HAS APPROXIMATELY 141K MILES. TOW TRUCK OPERATOR ALSO TOLD ME TO RESEARCH THE RECALLS ON THIS VEHICLE BUT THIS VEHICLE WAS NOT LISTED BUT SHOULD BE. IT WOULD APPEAR THAT THE RECALL WAS INCOMPLETE AND SHOULD HAVE BEEN BROADER.
Vehicle Speed Control
Filed Oct 24, 2019123,000 milesGA
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. ON SEVERAL OCCASIONS, WHILE DRIVING 40-50 MPH, AN AUDIBLE CHIME WAS HEARD AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. ONCE THE CHIME STOPPED, THE ACCELERATOR AND BRAKE PEDALS WERE RENDERED INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MALCOLM CUNNINGHAM HYUNDAI (4355 STONE MOUNTAIN HWY, LILBURN, GA 30047, (770) 972-1222) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Air BagsCrash1 injured
Filed Jul 16, 2019120,000 milesCT
I HAD A TERRIBLE ACCIDENT ON HIGHWAY. ANOTHER CAR HIT ME ON MY RIGHT SIDE. I WAS DRIVING WITH 60 MILE/ HOURS. I DEVIATE FROM THE ROAD AND THAT CAR HIT FEW MORE TIMES. MY CAR WAS DISTROYED. OK THIS ACCIDENT THE AIR BAGS DIDN'T DEPLOY. THE SEAT BELT PROTECTED. EVEN THAT I DIDN'T BROKE ANY BONE I HURT REALLY BED MY LEFT SHOULDER, LEFT HIP AND ALSO I HIT MY HEAD DURING THIS ACCIDENT.
Service Brakes
Filed Jun 30, 20191 milesNY
YEAR: 2011 VIN: [XXX] FEW DAYS AGO CHANGE NEW PART AND INSTALLATION 6/28/2019 CHANGING THE BRAKE ABS ASSY IN MILLENNIUM HYUNDAI SERVICE CENTER BUT STILL HAVE PROBLEMS CHECK BRAKE WARNING AGAIN MY HYUNDAI SONATA HYBRID. WHEN DRIVING THE CHECK BRAKE SIGNAL COMES ON AND SHUTS DOWN THE CAR AND RENDER IT DRIVE LESS UNTIL I SHUT OFF THE ENGINE AND RESTART IT .WE STILL HAVE THE SAME PROBLEM CHECK BRAKE SIGNAL COME ON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Electronic Stability Control (esc)
Filed Jun 20, 201977,940 milesNY
CHECK BRAKE WARNING DISPLAY 2011 HYUNDAI SONATA HYBRID. WHEN DRIVING THE CHECK BRAKE SIGNAL COMES ON AND SHUTS DOWN THE CAR AND RENDER IT DRIVELESS UNTIL I SHUT OFF THE ENGINE AND RESTART IT .WE CHANG NEW OWN 12 V BATTERY OEM PARTS . STILL HAVE THE PROBLEM CHECK BRAKE SIGNAL COME ON .
Engine
Filed Jun 14, 201994,000 milesAR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT PARKED THE VEHICLE ONTO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED COOLANT LEAKING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED ORR AUTO MALL RUSSELLVILLE (LOCATED AT 3115 E MAIN ST, RUSSELLVILLE, AR 72802, (877) 742-3331) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
EngineFire
Filed Jun 12, 2019104,890 milesOH
I WAS DRIVING O WORK AND SAT AT A TRAFFIC LIGHT WHEN SMOKE STARTED TO COME THROUGH VENTS AND OUT THE SIDE OF PASSENGER HOOD. I GOT OUT AND IT STARTED TO SMOKE EVEN MORE AND THEN WITH A FEW SECONDS IT BURST INTO FLAMES UNDER THE HOOD
Electrical System
Filed May 2, 2019156,947 milesOH
MAY BE ENGINE OR ELECTRICAL OR SOFTWARE PROBLEM; LOST POWER ON INTERSTATE FROM 70 MPH TO 20 MPH THEN GOT OFF EXIT, SHUT DOWN AND WAITED A FEW MINUTES AND THEN STARTED IT UP AND NO PROBLEM AGAIN; HAS HAPPENED 3 TIMES IN LAST 4 MONTHS; TAKEN TO DEALER TWICE WITHOUT SUCCESS- NO CODES IN COMPUTER; NOW CAR IS SPUTTERING AND JUMPING WHEN GAS IS APPLIED AFTER SLOW DOWN/STOP. NOW GETTING FLASHING/BLINKS ON/OFF READY LIGHT ON DASH. SAW NHTSA ID NUMBER 10056327 AND SOUNDS LIKE MY ISSUE. DRIVE 40 MILES ONE WAY TO WORK ON INTERSTATE DAILY AND AM GETTING VERY CONCERNED ABOUT LOSING POWER. I HAVE REPORTED IT TO DEALER TWICE AND NOTHING DONE ABOUT IT AND REPORTED IT HYUNDIA CUSTOMER SERVICE CENTER WITHOUT A CALL BACK TO DATE.
Electrical System
Filed Apr 23, 2019NH
AFTER BEING JUMPED ONCE AND RUNNING PROPERLY THE CAR NO LONGER HAS ANY KIND OF POWER. THE REAR BATTERY IS WORKING FINE. MY MECHANIC HAD ALSO TOLD ME THAT THE WHEELS HAD A CERTAIN TYPE OF SPRING LIKE MECHANISM THAT WAS READY TO SHOOT OFF THE CAR AND THAT THE CAR NEEDS A VERY EXPENSIVE LARGE PIECE OF PLASTIC TO REGULATE AIRFLOW IF IT IS GOING TO PASS INSPECTION. THE VEHICLE HAS NOT BEEN IN ACCIDENTS AND NOTHING OUT OF THE ORDINARY HAS HAPPENED TO IT TO CAUSE THESE THINGS
Steering
Filed Apr 9, 2019MD
THE IS A CLANKING NOISE BEHIND THE STEERING WHEEL. LOCAL MECHANIC DESCRIBES IT AS NOTORIOUS HYUNDAI PROBLEM. THE INFORMATION FOR RECALL 10V-426 WAS GIVEN TO ME. HYUNDAI DOES NOT INCLUDE THE HYBRID WITH THIS RECALL. THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS, ON THIS WEBSITE, THAT DESCRIBE THE SAME PROBLEM. I HAVE MADE THIS COMPLAINT BEFORE BUT NOTICE IT IS NO LONGER ON THE WEBSITE. THIS NOISE HAPPENS WHEN TRAVELING OVER BUMPS, EVEN SLIGHT SUBTLE BUMPS, OR WHILE TURNING THE WHEEL. IT CAN HAPPEN WHILE STATIONARY OR MOVING. THIS HAS BEEN AN ONGOING PROBLEM BUT JUNE 2018 IS WHEN HYUNDAI ACKNOWLEDGED THE PROBLEM DURING ANOTHER SERVICE CAMPAIGN. I CURRENTLY HAVE 129K MILES.
Engine
Filed Apr 1, 2019126,901 milesMI
ENGINE FAILURE. I BOUGHT THIS VEHICLE AS USED VEHICLE ON FEB 9,2019. IT HAD APPROX. 123000 MILES AND ON MARCH 15, 2019, THE ENGINE FAILED WITHOUT ANY WARNING. AND VEHICLE STALLED ALL OF SUDDEN, HAD TO SPEND $3450 TO REPLACE IT WITH 2012 KIA HYBRID ENGINE. I AM NOT SURE THE CAUSE OF ENGINE FAILURE. BUT THE MECHANIC SAID THE ENGINE BLOCK HAD CRACKED AND HAD TWO HOLES ON EITHER SIDES(IMAGE ATTACHED). NEED JUSTICE! CAN YOU HELP NHTSA? PLEASE REACH ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Engine
Filed Mar 23, 2019170,140 milesGA
VEHICLE WAS IN MOTION ON I-75. BEGAN TO MAKE A LOUD NOISE. AND STARTED TO STALL. I PULLED OVER TRIED TO GO AGAIN. CAR WOULDN'T GO OVER 30MILES PULLED OVER AND CALLED A TOW TRUCK. DEALERSHIP STATED THE ENGINE WENT OUT.
Service BrakesCrash
Filed Feb 6, 2019130,000 milesTX
MY VEHICLE "CHECK CHARGING SYSTEM" WARNING CAME UPON THE START UP OF THE HYBRID IN THE MORNING 12/31/2018, GOING TO WORK. THIS WAS AN ISSUE ON A HEAVY PRECIPITOUS DAY IN PAST. HOWEVER THERE WAS NOT HEAVY RAIN, I TURNED THE VEHICLE BACK OFF. IT TURNED ON WITHOUT THE WARNING WHICH 1ST APPEARED IN FRONT AREA AND IS AUDIBLE. IT STARTED AS I APPROACHED A STOP SIGN. I LIVE ABOUT 6 MINUTES AWAY FROM WORK. THE BATTERY LIFE IS VISIBLE AND IT WAS NOT CHANGED FROM MID POINT WHICH HAS ALWAYS BEEN SAME. THE TANK HAD GAS, NO ISSUE, AND I DROVE IT TO WORK. I ASSUMED WITH THE CAR TURNED OFF FOR THE 6HOUR SHIFT I HAD, THAT IT WOULD POSSIBLY BE RELIEVED. I STARTED THE CAR TO NOW DRIVE TO THE STORE FOR QUICK GROCERY ESSENTIALS. WITHIN A 15 MIN TIME FRAME FROM WORK, STORE QUICK SHOPPING THERE, AND HOME AGAIN. THE WARNING CAME BACK ON. AS I BRAKED, OR CAME TO A STOP FOR LIGHTS THE WARNING WOULD STOP. AS I PUSHED ON GAS PEDAL IT WOULD START. AS I WAS APPROACHING AN INTERSECTION WITH TRAFFIC LIGHTS, I PREPARED TO STOP BUT AS I GOT CLOSER THE CAR WOULD NOT STOP ANYMORE THAN IT HAD (WHICH WAS SIGNIFICANT) BUT NOT STOPPING, AS I NOTICED THE DISTANCE, MY FOOT ON THE BRAKE ALL THE WAY I HEARD THE VEHICLE (CLOSING SONG) WHICH IS SUPPOSED TO BE HEARD WHEN YOU TURN THE VEHICLE OFF. I LOOKED AT THE DASH IN FRONT OF ME WHICH WENT BLANK ALL ACROSS THE BOARD AND I BRACED FOR IMPACT. MY VEHICLE CAME TO A STOP BECAUSE THE COLLISION OCCURRED WITH THIS MALFUNCTION AND MY CAR HIT THE CAR IN FRONT OF ME. PHYSICALLY
Service BrakesCrash
Filed Feb 6, 2019VA
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 1 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE STRUCK THE TIRE OF A HEAVY TRUCK, BOUNCED OFF THE TIRE, AND STRUCK A PARKED VEHICLE. THE CONTACT STATED THAT THE BRAKES WERE INOPERABLE. PRIOR TO THE CRASH, THE VEHICLE SWITCHED FROM HYBRID PROPULSION TO GAS PROPULSION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURY SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Service Brakes
Filed Jan 29, 2019120,000 milesIL
WHILE CAR IS IN MOTION, ON HIGHWAY OR ANYWHERE AT ANYTIME, THE CHECK BRAKE WARNING LIGHT COMES ON DISPLAY SCREEN, WITH AN BEEPING ALARM, THEN THE BRAKES DROP TO FLOOR BARELY STOPPING THE VEHICLE WITH A GRUDGING NOISE. I WENT TO THE DEALER, THEY GAVE ME THE OPTION TO REPLACE THE ABS SYSTEM BUT WAS NOT SURE OF THE EXACT PROBLEM AND TRIED TO SELL ME A NEWER CAR. THIS COMPANY ALREADY HAS LOTS OF RECALLS AND HAS PUT MANY PEOPLE'S LIVES IN DANGER. THIS ISSUE IS HAPPENING TO MANY OTHER VEHICLES THE SAME AS MINE AND THEY ARE NOT SAFE FOR ANYONE.
Unknown or Other
Filed Jan 21, 201987,500 milesFL
VEHICLE BEGAN LOOSING ACCELERATION FROM A STOP POSITION. CHECK ENGINE LIGHT CAME ON. CODE READ (P0A2D). FAULTY HYBRID MOTOR OR ASSOCIATED WIRING. DEALER SAYS NEED NEW TRANSMISSION ACCORDING TO TSBS. NO WARRANTY. NOT COVERED UNDER HYBRID 10YR./100,000 WARRANTY FOR SUBSEQUENT OWNERS. MANUAL CLEARLY INCLUDES TRANSMISSION AS PART OF HYBRID SYSTEM. DON'T KNOW WHAT TO BELIEVE. IF THE HYBRID MOTOR IS AT FAULT, WHY WON'T HYUNDAI HONOR THEIR WARRANTY. IF IT'S THE TRANSMISSION AND MANUAL STATES AS PART OF HYBRID SYSTEM, WHY DON'T THEY HONOR WARRANTY.
Engine
Filed Jan 13, 201960,000 milesSC
CAR WAS IN MOTION. LOST POWER TO THE DRIVE SYSTEM AND WARNING CAME ON TO CHECK CHARGING SYSTEM. NEARLY CAUSED AN ACCIDENT AS THE VEHICLE SLOWED RAPIDLY. I PULLED OVER, TURNED THE CAR OFF, TURNED CAR ON AND THEN IT CONTINUED TO DRIVE NORMALLY.
Air Bags
Filed Dec 20, 2018151,000 milesGA
WE HAVE HAD MULTIPLE ISSUES WITH THE CAR ACCELERATING. THE VEHICLE WILL NOT RESPOND IMMEDIATELY WHEN PRESSING THE GAS PEDAL. WE HAVE HAD THE CAR WORKED ON BY HYUNDAI 12-15 DIFFERENT TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE TIME AND TIME AGAIN. WE DO NOT FEEL SAFE IN THE VEHICLE. THE LAST TIME THAT WE HAD THE ISSUE WAS IN OCTOBER OF THIS YEAR AND WE HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE SINCE THAT TIME. HYUNDAI WILL NOT HELP US GET OUT OF THE VEHICLE EVEN THOUGH IT HAS HAD THE SAFETY CONCERNS. RECENTLY WE FOUND OUT THAT THE VEHICLE ALSO HAD A RECALL ON THE AIR BAG AND THEY DID NOT HAVE A FIX FOR THE ISSUE. WE HAVE COME CLOSE TO WRECKING THE VEHICLE MULTIPLE TIMES. THANKFULLY THAT HAS NOT HAPPENED OR WE MAY HAVE NOT EVEN HAD AN AIRBAG TO PROTECT US. THERE HAS BEEN CLOSE TO $25000 WORTH OF WORK DONE TO THE VEHICLE AND THEY HAVE NEVER BEEN ABLE TO FIX THE ISSUE PROPERLY. WE DO NOT TRUST THE VEHICLE AND WILL NOT PUT OUR FAMILY AT RISK ANY LONGER. WE NEED HELP TO GET OUT OF THE VEHICLE FINANCIALLY AS WE HAVE A VEHICLE THAT IS NOT SAFE TO DRIVE. IT IS NOT SAFE FOR US OR ANYONE ELSE ON THE ROAD.
Electrical System
Filed Dec 19, 2018103,000 milesCO
CHARGING SYSTEM MALFUNCTIONED, COMPLETE ENGINE AND BATTERY FAILURE, UNABLE TO ACCELERATE I WAS DRIVING ON THE HIGHWAY WHEN THE "READY" LIGHT STARTED FLASHING ON THE DASHBOARD AND THE BATTERY LEVEL STARTED DROPPING WITHOUT THE ENGINE STARTING AND RECHARGING. I WAS THEN UNABLE TO ACCELERATE THE VEHICLE AND WAS FORCED TO PULL OVER. I TURNED THE CAR OFF AND BACK ON AND THE "READY" LIGHT FLASHED ON AND OFF THEN STAYED OFF. I HAD THE CAR TOWED TO HYUNDAI WHERE I WAS TOLD THE ENGINE 'LOCKED UP' AND NEEDED TO BE REPLACED ALONG WITH THE BATTERY BECAUSE IT COULDN'T BE RECHARGED.
Electrical System
Filed Dec 5, 2018170,000 milesGA
MY 2011 SONATA HYBRID HAS SMOKE COMING OUT OF THE DASH AND FROM UNDER THE DASH AND YOU CAN SMELL WIRES BURNING. IT'S ALL FACTORY NOTHING HAS BEEN DONE TO IT. IT DOES IT WHEN YOU START IT UP AND IT DOES IT OFF AND ON WHILE DRIVING
Unknown or OtherFire
Filed Dec 4, 2018TX
DRIVING ON HWY 45, HOUSTON, TX; HEARD NOISES; PULLED OFF HWY; CAR CAUGHT FIRE.
Steering
Filed Nov 21, 201889,000 milesVA
TAKING MY CAR TO THE DEALERSHIP ON DEC. 1 TO GET SEATBELT RECALLS ADDRESSED AND REQUESTED THAT THEY CHECK MY STEERING WHEEL ISSUE. THE STEERING CLANKS AND RATTLES WHEN TURNING AND WHEN GOING OVER ROUGH ROADS IT IS TERRIBLY NOISY. DRIVING OVER 60 CAUSES THE STEERING WHEEL TO RATTLE AND VIBRATE TOO. IT IS JUST A SCARY SOUND AND FEELING TO BE DRIVING AND THINKING YOUR STEERING WHEEL MIGHT FLY OFF AND YOU'LL GO HEADING INTO THE WOODS! THEY SAID THEY HAVE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND I AM NOT ALONE. THEY DEAL WITH THIS HYUNDAI ISSUE DAILY. HOPING THIS WILL BE JUST AN EASY FIX OF THE GASKET OR WHATEVER HAS ERODED AND NOT BECOME SOMETHING GREATER. I AM GLAD I CAN SCHEDULE AN APPOINTMENT TO ADDRESS THIS CONCERN.
Electrical System › 12v/24v/48v Battery
Filed Oct 24, 2018112,000 milesIL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BATTERY BECAME DRAINED AND COULD NOT BE RECHARGED. THE VEHICLE WAS TAKEN TO SPRADLEY BARR MOTORS INC. (2200 WESTLAND RD, CHEYENNE, WY 82001, 307-638-3335) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WAITING FOR THE WARRANTY COMPANY TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Steering
Filed Jul 16, 201866,000 milesFL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME TIGHT AND THERE WAS AN ABNORMAL VIBRATION. THE CONTACT HAD TO DECELERATE AS THE ABNORMAL STEERING WHEEL VIBRATION WAS AFFECTING THE SUSPENSION. THE DEALER AND AN INDEPENDENT MECHANIC HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Steering
Filed Jul 15, 201866,584 milesFL
ON SATURDAY, JULY 14TH, WHILE ON THE FLORIDA TURNPIKE NORTHBOUND, AND DRIVING AT APPROX. 70 MPH, THE STEERING WHEEL STARTED SHAKING, AND I COULD HEAR SOME NOISE FROM THE STEERING COLUMN. I IMMEDIATELY REDUCED MY SPEED DOWN TO 50, AND THE STEERING WHEEL WAS STILL SHAKING, AND THE NOISE FROM THE STEERING COLUMN WAS STILL THERE. I AM A DISABLED VETERAN, AND THIS IS MY ONLY MEANS OF TRANSPORTATION TO MY APPOINTMENTS AT THE VA HOSPITAL IN WEST PALM BEACH, FLORIDA WHICH IS APPROX. A 1/2 HOUR DRIVE FROM MY HOUSE.
Engine
Filed Jul 14, 2018118,447 milesFL
WHILE I WAS DRIVING, THE ENGINE STOP WITHOUT ANY WARNING. I TRY TO START THE ENGINE AGAIN BUT DOES NOT STARTED. I TAKE THE VEHICLE TO THE DEALER BUT THEY SAID THE ENGINE GET LOCK AND I NEED TO REPLACE IT.
Wheels
Filed Jun 28, 2018NY
MY TIRE LIGHT KEEPS GOING ON WHEN I HAVE THE RIGHT AMOUNT OF AIR IN IT. I GOT THE SENSORS CHECKED WHICH THE REPAIR MAN SAID THEY WHERE FINE AND HE RESET THE SYSTEM TWICE. THE TIRE WARNING LIGHT WENT ON TWICE WHEN I WAS DRIVING IT I DON'T FEEL SAFE IN THIS CAR AT ALL.
Air Bags
Filed Jun 22, 2018124,000 milesMD
I WAS DRIVING 35MPH AND I GOT INTO THE POTHOLE THEN MY SIDE AIRBAG DEPLOYED IT WAS SO SCARY AND ALMOST GOT INTO ACCIDENT. THERE WAS NO DAMAGE ON MY CAR ON THAT INCIDENT.
Steering
Filed Jun 20, 2018NY
MILLS 70010 MY CAR 2011 SONATA HYBRID STEERING COLUMN MAKING A KNOCKING NOISE. DEALER SAID THIS IS A VERY COMMON PROBLEM. THIS PROBLEM COVERAGE WERRENTY ANY COST CHARGE ME ## VIN PASSED ## 2011 ##
Engine
Filed Jun 14, 2018104,000 milesFL
THE FIRST INCIDENT THAT WORRIED ME WITH MY VEHICLE WAS WHEN I WAS EXITING OUT OF A PARKING LOT. I REVERSED OUT SUCCESSFULLY, BUT WHEN PUTTING THE VEHICLE IN DRIVE THE INSTRUMENT CLUSTER SHOWING WHETHER I WAS IN DRIVE, PARK ETC. WENT OUT COMPLETELY. I HAD TO PUT THE CAR IN A PARK POSITION (INSTRUMENT CLUSTER WAS STILL BLANK) AND RESTART THE CAR. I WENT TO MY LOCAL HYUNDAI DEALER TO HAVE IT CHECKED OUT AND WAS TOLD IT WAS A FAULTY TRANSMISSION CABLE. I PAID TO HAVE IT FIXED. SINCE THAT INCIDENT, I DECIDED THAT I WOULD MAKE SURE TO DRIVE AT LOW SPEEDS AT ALL TIMES. A FEW DAYS AGO, I WAS DRIVING ON THE PALMETTO EXPRESSWAY AT 60 MPH ON THE RIGHT LANE. WHILE DRIVING WITH MY FOOT ON THE GAS, I NOTICED MY VEHICLE STARTED SLOWING DOWN. THE MPH GAUGE STEADILY WENT FROM 60 TO 40. ACCELERATING WAS NO LONGER WORKING EVEN WHEN I PUT MORE PRESSURE WITH MY FOOT ON THE GAS PEDAL. THANK GOODNESS I WAS IN THAT RIGHT LANE AND WAS CLOSEST TO THE SHOULDER SO I COULD PULL OVER SAFELY. AGAIN, I VISITED MY LOCAL HYUNDAI DEALERSHIP AND THEY FOUND OUT IT WAS A FAULTY ENGINE CONTROL MODULE.
Air BagsCrashFire1 injured
Filed Jun 4, 2018AL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 27 MPH, AN ABNORMAL SOUND WAS HEARD. THE CONTACT OBSERVED SMOKE COMING FROM THE STEERING COLUMN AS THE AIR BAGS STARTED TO DEPLOY FROM THE STEERING WHEEL. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT FULLY INFLATE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
Service Brakes
Filed Jun 2, 201866,000 milesCA
I WAS DRIVING ON THE FREEWAY AT APPROX. 60 MPH AND THE PARKING BRAKE SUDDENLY ENGAGED. THE DASH ALARM WENT OFF AND THE CAR STARTING MAKING TERRIBLE GRINDING NOISES AND SWERVING LANE TO LANE. I WAS ABLE TO FIGHT IT AND MAKE IT TO THE RIGHT SHOULDER. AFTER TURNING THE CAR OFF AND ON AGAIN IT DISENGAGED AND I WAS ABLE TO DRIVE IT FOR A SHORT DISTANCE BEFORE IT HAPPENED AGAIN. I HAD IT TOWED TO MY HOUSE AND WILL TAKE IT TO THE DEALER ON MONDAY.
Steering
Filed Apr 27, 2018126,000 milesTN
THE RECALL FOR THE COUPLER SHOULD BE EXPLANDED TO UNLIMITED MILES. THIS IS A WELL DOCUMENTED PROBLEM AND HAS FAILED ON THOUSANDS OF CUSTOMERS. $400 FOR A $5 PIECE OF PLASTIC IS A RIDICULOUS PRICE FOR SOMETHING HYUNDAI SHOULD BE FIXING. WITH A BROKEN COUPLER, THE STEERING BECOMES VERY UNSTABLE AND IS NOT SAFE. THE STEERING WHEEL SHAKES VIOLENTLY AND IS NOT ABLE TO BE CONTROLLED AT HIGH SPEEDS.
Complaints 1-50 of 96, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 22, 2023. Source: NHTSA Office of Defects Investigation.