Page 2 of 2 · complaints 51–96 of 96

2011 Hyundai Sonata Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Apr 18, 2018115,000 milesNJ

WHILE DRIVING ON THE HIGHWAY I NOTICED A KNOCKING SOUND RADIATING FROM MY ENGINE AT SPEEDS OF 60 MPH IT THE NOISE INCREASED AND THEN THE ENGINE APPEARED TO BE FAILING. MY GAGES WHERE THE RMP'S REFLECT WHERE NOT FUNCTIONING EITHER. AMONGST THE ENGINE ISSUE MY POWER STEERING COLUMN IS ALSO RATTLING AS IF IT IS LOOSE AND STEERING IS BECOME DIFFICULT. IT IS FRIGHTENING TO NOT FEEL SAFE IN YOUR OWN VEHICLE.

Air BagsCrash3 injured
Filed Mar 18, 2018112,000 milesCA

THE AIR BAGS DID NOT DEPLOY IN MY ACCIDENT THAT HAPPENED ON 03/09/2018. THE ACCIDENT HAPPENED ON I-20. THE VEHICLE WAS STATIONARY IN TRAFFIC WHEN THE ACCIDENT OCCURRED. MEDICAL STAFF AND POLICE OFFICERS WONDER WHY THE AIR BAGS DID NOT DEPLOY. THE CAR IS MORE LIKELY TO BE TOTALED FROM THE ACCIDENT.

Electrical System
Filed Feb 16, 2018MD

CHECK CHARGE SYSTEM ALARM(CHIME) COMES ON WHEN THE CAR IS TURNED ON. THE CAR HESITATES WHEN ACCELERATING, THEN SUDDENLY GAINS SPEED WITHOUT TOUCHING THE GAS PEDAL. BATTERY, CHECK ENGINE, AND SERVICE LIGHTS ARE ALSO ON.

Engine
Filed Feb 6, 201873,000 milesFL

MY CERTIFIED PRE-OWNED SONATA HYBRID WAS NOT UNDER THE CLASS ACTION RECALL BUT HAS TWICE NOW HAD THE SAME ENGINE FAILURE AS THE SONATAS THAT HAVE BEEN RECALLED. FIRST ENGINE FAILURE- CAR WAS AT DEALER FROM NOV 2015 TO JAN 2016 AND ENGINE WAS REBUILT. SECOND ENGINE FAILURE, RELATED ENGINE ISSUE- DEC 2017 TO CURRENT TIME. IT IS VERY DANGEROUS, CAR STALLED WHILE DRIVING ON A MAJOR STATE ROAD AND ENTIRE SYSTEM SEIZED UP, COULD NOT EVEN GO INTO NEUTRAL. SECOND TIME, OIL SPATTERED ALL OVER ENGINE AND OIL LIGHT CAME ON WHILE ON STATE HIGHWAY- MAJOR LEAK ON ENGINE MOUNT. FIRST REPAIR INDICATED THE SAME PARTICLES IN ENGINE THAT CAUSED ENGINE TO SEIZE AS THE RECALLED SONATAS THOUGH MY VIN WAS/IS NOT INCLUDED IN CLASS ACTION SETTLEMENT NOR UNDER THAT OFFICIAL RECALL. CAR STILL NOT REPAIRED AFTER 2 MONTHS AT DEALER THIS SECOND TIME. HAVE GONE BACK AND FORTH WITH HYUNDAI MOTOR REGIONAL CUSTOMER COMPLAINT, LOCAL DEALER AND WARRANTY COMPANY FOR LAST 2 MONTHS WITH NO RESOLUTION AND STILL NO CAR.

Engine
Filed Dec 20, 201772,092 milesNY

CHECK CHARGING SYSTEM WARNING COMES ON. HAVE BROUGHT TO DEALERSHIP TWICE BUT THEY DO NOT KNOW WHAT IS WRONG.

Service Brakes
Filed Oct 26, 201774,800 milesPA

TAKATA RECALL . TODAY I HAVE AN ISSUE WITH MY CAR THAT IS WHEN I STOPPED ON ALMOST TOP OF A HILL ON A RED SIGNAL SUDDENLY THE BRAKES PEDAL GO DOWN AND THERE WAS A LIGHT ON SAYING : CHECK BRAKES AND I BEGAN TO LOSS BRAKE POWER SO I PRESSED ON THE ACCELERATE PEDAL TO STOP DRIFTING BACK AND PARKED IT ASIDE AND TURNED THE ENGINE OFF THEN ON AND EVERYTHING WAS NORMAL , THAT ISSUE HAPPENED BEFORE ONE MONTH AND I CHANGED THE ROTORS AND PADS FOR THE FOUR TIRES AND EVERYTHING WAS FINE SINCE AS MY MECHANIC SAID .

Engine
Filed Oct 17, 201786,000 milesGA

HAD TO REPLACE ENGINE DUE TO SERIOUS ENGINE MALFUNCTION.

Unknown or Other
Filed Oct 2, 2017100,500 milesMD

FEBRUARY 2017 AT AROUND 85,000 MILES WHILE DRIVING THE CAR ON A RESIDENTIAL STREET APPROACHING A RED LIGHT STOPPED MOVING. THE OIL, BATTERY AND ENGINE LIGHTS WENT ON, I TURNED CAR OFF AND TURNED BACK ON AND IT MOVED I DROVE RIGHT TO THE DEALERSHIP. AFTER TESTING THEY COULD FIND NOTHING WRONG. THE SAME THING HAPPENED AGAIN SEPTEMBER 28 AS I APPROCAHED A TRAFFIC LIGHT AND HAD MY FOOT ON THE BREAK, THE LIGHT CHANGED AND I PUT MY FOOT ON THE GAS AND THE CAR WOULDN'T MOVE. THIS TIME THE CAR (100,500 MILES ) IT FINALLY WOULD SPUTTER FORWARD ENOUGH TO BE PUSHED TO THE SIDE OF THE ROAD.. AND THE ENGINE LIGHT STAYED ON. THE CAR EVEN IN PARK WAS JERKING BACK AND FORTH.THIS IS IN ADDITION TO THE LAST FEW WEEKS THE CAR HAD MORNING HESITATION AFTER SITTING OVERNIGHT BUT THEN WAS FINE. THE CAR WAS IN FOR SERVICE ABOUT 3000 MILES AGO. THIS IS A SAFETY HAZARD .ANYONE DRIVING.

Power Train
Filed Sep 10, 201799,000 milesNJ

ORIGINAL OWNER OF VEHICLE SINCE 2012. IN LAST TWO YEARS, TRANSMISSION REPLACED TWICE. NO CLEAR ANSWERS FROM MANUFACTURER AS 100K MILE WARRANTY NEARS END. THIS TIME DEALERSHIP HELD VEHICLE 2 WEEKS BEFORE COMMENCING REPAIR. SPEAKING TO OTHER OWNERS, SAME PROBLEM WITHIN 3 YEARS OF OWNERSHIP. WHEN IN MOTION TRANSMISSION WILL FAIL AND CAR WILL NOT SHIFT INTO GEAR CAUSING BREAKDOWN IN ROADWAY. THE FIRST TIME, GOT STRANDED ON HIGHWAY, ABLE TO GLIDE TO THE SHOULDER. SECOND TIME, NOTICED SYSTEM SLIPPING DURING SHIFTS AND TOOK DIRECTLY BACK TO DEALERSHIP. *TR

Power Train
Filed Jul 30, 2017121,000 milesVA

I AM EXPERIENCING A SECOND ISSUE WITH THE TRANSMISSION IN MY 2011 HYBRID SONATA. THE TRANSMISSION DIED ONCE AT AROUND 80,000 MILES AND WAS REBUILT BY HYUNDAI APPROXIMATELY 2 YEARS AGO. AT THE TIME IT ORIGINALLY FAILED, MY TRANSMISSION EXPERIENCED THE SAME SYMPTOMS THAT MANY OTHER OWNERS COMPLAINED ABOUT BEFORE IT FINALLY EXPERIENCED A TOTAL FAILURE AND WAS DEAD ON THE ROAD. RECENTLY (NOW AT 120K MILES) MY CAR HAS STARTED SHOWING THE SAME SYMPTOMS THAT PRECEDED THE ORIGINAL FAILURE. THIS TIME, HOWEVER, MY VEHICLE IS OUT OF WARRANTY SO I WILLL HAVE TO DECIDE WHETHER TO INVEST IN ANOTHER REPLACEMENT THAT WILL ALSO EVENTUALLY FAIL OR TO JUST SCRAP THE CAR AND CUT MY LOSSES. BEFORE TOTAL FAILURE THE REPORTED SYMPTOMS DO NOT GENERATE ANY CODES THAT THE DEALER CAN USE TO DIAGNOSE THE PROBLEM. THIS WAS MY AND APPARENTLY MANY OTHER OWNERS' HAVE EXPERIENCED THE SAME, BEFORE TOTAL FAILURE. I HAD MY CAR IN THE DEALER FOR SEVERAL VISITS DURING WHICH THEY SIMPLY KEPT BLAMING OUTDATED PROGRAMMING THAT THEY THEN UPDATED, BUT COULD NEVER RECREATE ANY OF THE SYMPTOMS I HAD COMPLAINED AND EVEN RECORDED ON VIDEO AND SHOWED THEM. THEY SAID HYUNDAI COULD NOT APPROVE ANY SERVICE TO THE TRANSMISSION UNLESS THEY HAD "CODES" INDICATING A PROBLEM WAS PRESENT. THESE FAILURES, ESPECIALLY IN THE HYBRID MODELS FOR AT LEAST THE 2011 AND 2012 MODEL YEARS SEEM MORE THAN RANDOM. I BELIEVE THERE IS A MANUFACTURER DEFECT IN THESE HYBRID TRANSMISSIONS AND THAT HYUNDAI PROBABLY IS WELL AWARE THAT THERE IS A SYSTEM

Steering
Filed Jul 20, 201745,000 milesTN

STEERING COLUMN MAKING A KNOCKING NOISE. INTERNET RESEARCH DESCRIBES THIS AS A VERY COMMON PROBLEM. THE STEERING COUPLING DEVICE IS CHEAP RUBBER WHICH WEARS EASILY & WILL EVENTUALLY CAUSE STEERING DIFFICULTIES. THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING. THE CAR ONLY HAS 46,000 MILES & I NOTICED IT ABOUT A COUPLE OF MONTHS AGO. HYUNDAI NEEDS TO ISSUE A RECALL TO FIX THIS PROBLEM.

Unknown or Other
Filed Jun 26, 201795,000 milesNY

WHILE DRIVING ON A BUSY ROAD AT 40MPH MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT MOVE. AS I TRIED PRESSING ON GAS TO ACCELERATE THE CAR SLOWLY WENT UP TO 5 ON THE SPEEDOMETER AND STOPPED MOVING AGAIN. I LUCKILY DID NOT GET HIT FROM BEHIND OR CROSS MAIN ROAD TO GET INTO A SIDE STREET FOR ME TO SAFELY GET OUT OF VEHICLE AND CALL FOR A TOW. SINCE PURCHASING THIS CAR USED 3 MONTHS AGO THIS HYBRID WOULD ALWAYS JERK WHEN DRIVING AS IF IT IS SLIPPING GEARS, BUT HAD REALIZED IT IS THE BLUE DRIVE MODE KICKING IN WHEN DRIVING. THE REPAIR SHOP STATES THERE IS A DEFECT IN THE TRANSMISSION, UNFORTUNATLELY I AM NOT THE ORIGINAL OWNER WHICH WOULD BE COVERED UNDER 100,000. MY CAR HAS 95,000 BUT I AM SECOND OWNER WHICH HYUNDAI STATES IT ONLY COVERS UP TO 60,000. PLEASE INVESTIGATE THIS SAFETY ISSUE AND DEMAND A RECALL. I UNFORTUNATLEY HAVE TO GET THE CAR FIXED SINCE I AM MAKING PAYMENTS ON THE LOAN BUT AM GOING TO FRIGHTENED ON DRIVING THIS CAR IN ANTICIPATION OF THIS HAPPENING AGAIN. I CALLED YOUR HOTLINE AND THERE HAVE BEEN OTHER CASES LIKE THIS AS WELL AS PEOPLE REPORTING THIS ONLINE. I AM DOCUMENTING EVERYTHING IF I NEED TO CLAIM A LEMON AND WOULD LIKE YOUR HELP AND RESPONSE TO WHAT AND WHY HYUNDAI IS NOT RECALLING THIS CAR.

Engine
Filed Jun 9, 201782,000 milesNJ

THIS VEHICLE HYUNDAI SONATA HYBRID HAS ALL THE ISSUES THAT THE REGULAR HYUNDAI SONATA RECALLS HAVE ENGINE WAS REBUILT DUE TO METAL SHAVINGS IN THE OIL PAN, ALSO THIS HYBRID ACCELERATES AT TIMES WHEN IT DOESNT RUN ON BATTERY (ENGINE KICKS IN) TOO MANY ISSUES WITH THIS HYUNDAI SONATA HYBRID!!! IN MOTION ON HIGHWAY/ CITY STREETS

Engine
Filed May 23, 2017VA

I HAD ENGINE FAILURE ON MY 2011 SONATA THE CAR WAS SOLD TO ME AT 119K MILES ON 02/2016 IN 03/2016 THE ENGINE LIGHT CAME ON THE DEALERSHIP WOULD NOT TRADE THE CAR IN BECAUSE IT WAS AS IS THEY KNEW ABOUT THE RECALL ON THE ENGINES AT THE TIME THAT I RETURNED THE CAR TO THE DEALERSHIP BUT DID NOT ADVISE ME. NOW THE ENGINE IS GONE AND THEY WILL NOT COVER THE PARTS OR LABOR BECASUE I AM OVER 120K MILES THE REPAIRS ARE 7800 I AM UNABLE TO DRIVE THE CAR

Electronic Stability Control (esc)
Filed May 8, 201776,919 milesFL

CHECK CHARGING SYSTEM AND CHECK BRAKE LIGHT CAME ON AT 76000 MILES DRIVEING 65 MPH IN THE HIGHWAY AFTER 3 HOURS. COLLANT DID NOT READ HOT, BATTERY READ DEAD. VEHICHLE QUICKLY DECELLERATED AND I PULLED OVER. RADIATOR BLEW NECK OFF AND SEVERAL COMPONENTS OF THE COOLOING SYSTEM AND HOSES WERE MELTED THERE IS A STRONG SMELL OF FLUDGE/FULE BASED RESIDUE/COMBUSTION IN COOLING SYSTEM THAT BLEW OFF NECK. BATTERY SO WEEK I COULD NOT USE THE KEY TO OPEN A DOOR OR THE TRUNK, OR MOVE SEATS. COOLANT HAD JUST BEEN TOPPED OF AND SYSTEM WAS FLUSHED WITHIN 10,000 MILES. MECHANIC AT KIA DEALERSHIP DIAGNOSED TGAT TGE GEAD GASKET/CYLINDER HEAD LEADED INTO THE COOLING SYSTEM CAUSING THE NECK TO BLOW OFF THE RADIATOR AND MELTING SEVERAL SENSORS AND COMPONENTS OF THE COOLING SYSTEM THAT WOULD NOT HAVE MELTED OR BLOWN FROM FUMES OF LOW COOLANT ALONE. OIL LEVELS AND QUALITY WAS GOOD. I PHOTOGRAPHED THE DASH LIGHTS AT BREAKDOWN AND THE COOLANT LEVELS DID NOT READ HOT. CHECK CHARGING SYSTEM AND CHECK BRAKE LIGHTS CAME ON. CHECK BRAKE LIGHTS CHECK ENGINE LIGHTS HAD BEEN A PROBLEM BEFORE. DEALERSHIP FOR HYUNDAI (COGGINS HYUNDAI IN DELAND) SAYS THEY THINK A LACK OF COOLANT CAUSED ISSUE, BUT I KNOW I HAD COOLANT IN THE CAR - THEY JUST WANT TO NOT BE RESPONSIBLE FOR WARRANTY REPAIR,AS I AM THE FIRST OWNER AND HAVE DONE PROPER MAINTAINANCE. I HAVE SEEN MANY OTHER PEOPLE COMPLAIN OF SIMILAR ISSUES FROM WHEN THE CAR IS NEW (CHECK CHARGINS SYSTEM LESS THAN 3000 MILES) AND THE CAR BLOWING UP/CATCHING FIRE, ETC.

Service Brakes
Filed May 4, 201776,000 milesFL

CHARGING SYSTEM MALFUNCTIONED, SENSORS MELTED IN VALVE TRANE, RADIATOR ELBOW AND FILL NECK BLEW OFF, COMPLETE ENGINE FAILURE AND BATTERY FAILURE. I HAVE HAD A PROBLEM WITH THE "CHECK BRAKE" LIGHT AND AN ALARM GOING OFF. HOWEVER, WHEN I STOPPED DRIVING AND HAD IT TOWED TO THE DEALERSHIP THEY COULD FIND NOTHING. PRIOR TO THIS INCIDENT, I TOOK A PHOTO OF MY DASH, I HAD 76,499 MILES AND THE COOLANT METER DID NOT READ HOT. I HAD HAD THE COOLANT SYSTEM FLUSHED AT 65,000 MILES, AND I HAD ALL OIL AND FLUIDS CHECKED AGAIN AFTER THIS INCIDENT. THE BREAKDOWN: THREE HOURS INTO A ROADTRIP, THE A/C BEGAN BLOWING WARM, SIMULTANEOUSLY - THE "THE CHECK BRAKE" LIGHT AND ALARM CAME ON, AND THE "CHECK CHARGING SYSTEM" LIGHT CAME ON. I LOST POWER TO ACCELERATE (OR BRAKE WELL) AND IMMEDIATELY PULLED OVER AND TOOK A PHOTO OF MY DASH WARNINGS (76919 MILES). THE HEAT SENSOR WAS IN THE "COOL" HALF, THE BATTERY GAGE SHOWED NO POWER. BATTERY SO LOW KEY WOULD NOT START CAR. I HAD THE CAR TOWED. "TECH FOUND THAT ELBOW AND RADIATOR HAVE HOLES IN THEM VEHICLE OVERHEATED CAUSING ENGINE TO BLOW." TIFFANY RICHARDSON SAID "TECH BELIEVE VEHICLE WAS DRIVEN WITH LOW COOLANT LEVEL CAUSING VEHICLE TO RUN HOT MELTING SENSORS IN THE VALVE TRAIN AND THE PIPES TO FAIL." THE TECH IS WRONG, THE COOLANT SYSTEM WAS INSPECTED AND FLUSHED AT 65,000 MILES, AND WAS NOT DUE FOR ANOTHER INSPECTION. I HAD HAD COOLANT LEVELS CHECKED LESS THAN 1000 MILES AGO, AND THE HEATING SENSOR ON DASH DID NOT READ HOT, AT THE POINT OF BREAKDOWN

Air Bags
Filed May 4, 201776,919 milesFL

CHARGING SYSTEM MALFUNCTIONED, SENSORS MELTED IN VALVE TRANE, RADIATOR ELBOW AND FILL NECK BLEW OFF, COMPLETE ENGINE FAILURE AND BATTERY FAILURE. I HAVE HAD A PROBLEM WITH THE "CHECK BRAKE" LIGHT AND AN ALARM GOING OFF. HOWEVER, WHEN I STOPPED DRIVING AND HAD IT TOWED TO THE DEALERSHIP THEY COULD FIND NOTHING. PRIOR TO THIS INCIDENT, I TOOK A PHOTO OF MY DASH, I HAD 76,499 MILES AND THE COOLANT METER DID NOT READ HOT. I HAD HAD THE COOLANT SYSTEM FLUSHED AT 65,000 MILES, AND I HAD ALL OIL AND FLUIDS CHECKED AGAIN AFTER THIS INCIDENT. THE BREAKDOWN: THREE HOURS INTO A ROADTRIP, THE A/C BEGAN BLOWING WARM, SIMULTANEOUSLY - THE "THE CHECK BRAKE" LIGHT AND ALARM CAME ON, AND THE "CHECK CHARGING SYSTEM" LIGHT CAME ON. I LOST POWER TO ACCELERATE (OR BRAKE WELL) AND IMMEDIATELY PULLED OVER AND TOOK A PHOTO OF MY DASH WARNINGS (76919 MILES). THE HEAT SENSOR WAS IN THE "COOL" HALF, THE BATTERY GAGE SHOWED NO POWER. BATTERY SO LOW KEY WOULD NOT START CAR. I HAD THE CAR TOWED. "TECH FOUND THAT ELBOW AND RADIATOR HAVE HOLES IN THEM VEHICLE OVERHEATED CAUSING ENGINE TO BLOW." TIFFANY RICHARDSON SAID "TECH BELIEVE VEHICLE WAS DRIVEN WITH LOW COOLANT LEVEL CAUSING VEHICLE TO RUN HOT MELTING SENSORS IN THE VALVE TRAIN AND THE PIPES TO FAIL." THE TECH IS WRONG, THE COOLANT SYSTEM WAS INSPECTED AND FLUSHED AT 65,000 MILES, AND WAS NOT DUE FOR ANOTHER INSPECTION. I HAD HAD COOLANT LEVELS CHECKED LESS THAN 1000 MILES AGO, AND THE HEATING SENSOR ON DASH DID NOT READ HOT, AT THE POINT OF BREAKDOWN

Electronic Stability Control (esc)
Filed May 4, 201776,919 milesFL

CHARGING SYSTEM MALFUNCTIONED, SENSORS MELTED IN VALVE TRANE, RADIATOR ELBOW AND FILL NECK BLEW OFF, COMPLETE ENGINE FAILURE AND BATTERY FAILURE. I HAVE HAD A PROBLEM WITH THE "CHECK BRAKE" LIGHT AND AN ALARM GOING OFF. HOWEVER, WHEN I STOPPED DRIVING AND HAD IT TOWED TO THE DEALERSHIP THEY COULD FIND NOTHING. PRIOR TO THIS INCIDENT, I TOOK A PHOTO OF MY DASH, I HAD 76,499 MILES AND THE COOLANT METER DID NOT READ HOT. I HAD HAD THE COOLANT SYSTEM FLUSHED AT 65,000 MILES, AND I HAD ALL OIL AND FLUIDS CHECKED AGAIN AFTER THIS INCIDENT. THE BREAKDOWN: THREE HOURS INTO A ROADTRIP, THE A/C BEGAN BLOWING WARM, SIMULTANEOUSLY - THE "THE CHECK BRAKE" LIGHT AND ALARM CAME ON, AND THE "CHECK CHARGING SYSTEM" LIGHT CAME ON. I LOST POWER TO ACCELERATE (OR BRAKE WELL) AND IMMEDIATELY PULLED OVER AND TOOK A PHOTO OF MY DASH WARNINGS (76919 MILES). THE HEAT SENSOR WAS IN THE "COOL" HALF, THE BATTERY GAGE SHOWED NO POWER. BATTERY SO LOW KEY WOULD NOT START CAR. I HAD THE CAR TOWED. "TECH FOUND THAT ELBOW AND RADIATOR HAVE HOLES IN THEM VEHICLE OVERHEATED CAUSING ENGINE TO BLOW." TIFFANY RICHARDSON SAID "TECH BELIEVE VEHICLE WAS DRIVEN WITH LOW COOLANT LEVEL CAUSING VEHICLE TO RUN HOT MELTING SENSORS IN THE VALVE TRAIN AND THE PIPES TO FAIL." THE TECH IS WRONG, THE COOLANT SYSTEM WAS INSPECTED AND FLUSHED AT 65,000 MILES, AND WAS NOT DUE FOR ANOTHER INSPECTION. I HAD HAD COOLANT LEVELS CHECKED LESS THAN 1000 MILES AGO, AND THE HEATING SENSOR ON DASH DID NOT READ HOT, AT THE POINT OF BREAKDOWN

Steering
Filed Feb 16, 201767,000 milesTX

THERE IS ALREADY A RECALL FOR THIS ISSUE BUT MY SPECIFIC VIN IS NOT INCLUDED AND IT NEEDS TO BE! SEPTEMBER 20, 2010 NHTSA CAMPAIGN NUMBER: 10V426000 STEERING GEAR ASSEMBLY IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 10V426000 MANUFACTURER HYUNDAI MOTOR COMPANY COMPONENTS STEERING POTENTIAL NUMBER OF UNITS AFFECTED 138,354 SUMMARY HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED. MY STEERING WHEEL WOULD RATTLE LIKE CRAZY EVERY TIME I HIT A BUMP! IT STARTED SMALL BUT GOT BIGGER AND LOUDER AND MORE SENSITIVE OVER TIME. THERE WAS ALSO AN INCREASING LAG IN THE STEERING-WHEEL-TO-WHEELS RESPONSE TIME. I TOOK IT TO THE DEALERSHIP AND IT TURNED OUT TO BE THE PROBLEM DESCRIBED IN THE RECALL. HOWEVER, THE DEALERSHIP PRETENDED TO BE UNAWARE OF THE PROBLEM AND REFUSED TO REPAIR IT FOR FREE!

Steering
Filed Feb 7, 2017TX

STEERING WHEEL RATTLES AND CLUNKS WHEN DRIVING AND TURNING. THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATE AND WAS INCLUDED IN A SAFETY RECALL, BUT THE THERE HAS NOT BEEN ANY NOTIFICATION OF A REMEDY. *JS

Steering
Filed Dec 11, 2016FL

THE WHEEL SHAKES WHEN YOU TURN IT OR HIT ANY BUMPS KIND OF LIKE A CLICKING SOUND

Engine
Filed Nov 21, 201678,880 milesNJ

METAL SHAVINGS IN ENGINE OIL PAN CAUSING ENGINE FAILURE, KNOCKING, LOSE OF POWER WHILE DRIVING, MANUFACTURING DEFECT ON SMALL BLOCK ENGINE BUT NOT ON THE SMALL BLOCK HYBRID... WE WERE TOLD BY THE DEALER BUT THE HYBRID STILL HAS THE SAME DEFECT AS THE NONE HYBRID SAME EXACT ISSUES METAL SHAVING IN OIL PAN DEFECTS FROM MANUFACTURER. THE NONE HYBRID WAS RECALLED BUT A RECALL WAS NEVER ISSUED FOR THE HYBRID STATED BY EMPLOYEES AT GLOBAL AUTO MALL IN NEW JERSEY.

Steering
Filed Oct 17, 201645,000 milesFL

THE STEERING WHEEL HAS SOME VERY NOTICEABLE PLAY WHEN TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT. THE STEERING WHEEL MAKES A CLICKING CLUNKING SOUND WHEN TURNED BOTH WAYS. ALSO WHENEVER THE CAR GOES OVER ANY KIND OF POTHOLE OR ANY BUMPS IN THE ROAD IT MAKES A VERY LOUD RATTLING SOUND COMING FROM THE STEERING WHEEL COLUMN. THE RATTLING HAS PROGRESSIVELY GOTTEN WORSE. TAKING THE CAR IN TODAY BUT I SEE THAT THIS IS OBVIOUSLY A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. LOVE MY SONATA BUT DISAPPOINTED I HOW A SECOND OWNER IS TREATED WITH ISSUES THAT HAVE NOTHING TO DO WITH BEING A SECOND OWNER. IF YOU BELIEVE YOUR CARS ARE BUILT TO LAST 100K MILES STAND BY IT AND KEEP THE MILEAGE PLAN FOR EVERYONE. CHANGING THE MILES AND YEARS JUST BECAUSE SOMEONE NEW BOUGHT THE CAR IS UNFAIR. I HAD TO REPLACE A HYBRID BATTERY CABLE FOR THIS CAR ALREADY, PART COST $10 AND THE LABOR COST $300. NOW FROM WHAT I AM READING THE PART FOR THIS FIX IS POTENTIALLY $1 AND I AM GOING TO PAY 300%+ IN LABOR.

Electrical System
Filed Sep 21, 201670,000 milesGA

"CHECK CHARGING SYSTEM" ALERT. CAR NOT MOVING AT ALL.

Steering
Filed Aug 25, 201625,000 milesTX

3 MONTHS OUT OF WARRANTY AND WITH ABOUT 25,000 MILES ON THE ODOMETER, MY CAR DEVELOPED A PRONOUNCED CLUNKING NOISE COMING FROM THE STEERING COLUMN. THIS WOULD OCCUR WHENEVER I WENT OVER EVEN THE SMALLEST BUMP IN THE ROAD. IT ALSO OCCURRED WITH THE ENGINE OFF IF I TURNED THE WHEEL IN EITHER DIRECTION AND I COULD FEEL SLOP IN THE STEERING. IT DEVELOPED SUDDENLY AND WORSENED RAPIDLY, SO I TOOK IT TO THE DEALER. MY SERVICE ADVISOR SAID HE WAS AWARE OF A STEERING COUPLER ISSUE IN THE 2011 MODEL AND RECOMMENDED I HAVE IT REPAIRED AT $390. I REQUESTED HE INTERVENE WITH HYUNDAI AND ASK THEM TO COVER IT SINCE IT IS A SAFETY DEFECT AND ARGUED THAT IT SHOULD HAVE BEEN RECALLED. HE DID SO AND THE REQUEST WAS DENIED BY HYUNDAI. THE DEALERSHIP TOOK CARE OF IT AS A GOODWILL GESTURE.

Electrical System
Filed Jul 11, 2016120,000 milesNM

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE EPS (ELECTRIC POWER STEERING) WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO POWER OFF AND THE 'SHIFT GEAR INTO PARK' WARNING MESSAGE ILLUMINATED WHEN THE VEHICLE WAS ALREADY IN THE PARK POSITION. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS POWERED OFF, IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Engine
Filed Jun 10, 201675,000 milesLA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY OR PER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/27/16*LJ THE CONSUMER STATED METAL SHVINGS WERE FOUND IN THE ENGINE. UPDATED 08/01/16.*JB

Engine
Filed May 25, 201675,000 milesLA

I WAS DRIVING MY 2011 SONATA HYBRID DOWN A INTERSTATE AT 75 MILES AN HOUR WHEN IT STOPPED ACCELERATING/WORKING. I HAD MY 3 YEAR OLD DAUGHTER IN THE CAR WITH ME AT THE TIME. I HAD TO SWERVE TO AVOID AN ACCIDENT AND WAS ABLE TO FIND A SAFE SPOT TO PARK. I WAITED FOR 1/5 HOURS FOR A TOW TRUCK TO COME. AFTER DROPPING MY CAR OFF WITH THE HYUNDAI DEALERSHIP I WAS TOLD MY ENGINE SEIZED AND I WOULD NEED A NEW ONE FOR $9,000. THIS IS COMPLETELY RIDICULOUS. MY CARE HAS $75,000 AND I AM THE SECOND OWNER. THE RECALL RIGHT NOW DOES NOT INCLUDE HYBRID/KOREAN MADE MODELS OF THE 2011 SONATA, SO HYUNDAI STATES THEY WILL NOT PAY FOR ANY REPAIRS. I AM PERUSING LEGAL ACTION IN THE HOPES TO HAVE THIS PROBLEM IDENTIFIED. MY DAUGHTER AND I COULD HAVE BEEN KILLED, AND MANY OTHER OWNERS ARE AT RISK.

Service Brakes
Filed Mar 17, 2016613,012 milesWI

I WAS DRIVING MY CAR WITH 20 TO 40 MPH ON THE SPEED METER , SUDDENLY THE SOUND OF THE BREAK ALARM TURNED ON AND A STATEMENT ON THE SMALL SCREEN SAYS CHECK BREAK THE INDICATOR LIGHT OF THE BREAK WAS ON AND THE BREAKS STARTS TO DO A VERY NOISY SOUND AS THE CAR SLOWING DOWN , I BUT THE GEAR SHIFTER ON N AND I PULLED OVER THEN I CHANGED IT AGING TO P THEN I TURNED THE CAR OFF AND WAITED FOR A WHILE THEN STARTED IT AGAIN ,AND THE ALARM WAS TURNED OFF AND NO STATEMENT ON THE SCREEN , I DERIVED CAREFULLY WITH LOW SPEED AFTER THAT THEN WHEN I STOPPED FOR THE TRAFFIC LIGHTS AND SWITCHED THE GEAR SHIFTERS TO N AND NO ACCELERATION WAS HAPPENING AS I PUSHED THE BREAK IN TO HOLD THE CAR THE BREAK ALARM TURNED ON AGAIN AND THE STATEMENT CHECK BREAK WAS DISPLAYED I DID THE SAME PROCEDURES PULLED OVER, SWITCHED TO P AND TURNED IT OFF ,THE CAR TRAVELED DISTANCE IS 61,302 MI WHEN THIS PROBLEM HAPPENED , I TOKE THE CAR NEXT DAY TO THE MECHANIC THE DETECTOR SHOWED A CODE C 1237

Electrical System
Filed Jan 28, 201635,000 milesCA

DROVE DOWN THE ROAD TO THE STORE AND TURNED OFF THE CAR AND WHEN I CAME OUT TO TURN THE CAR ON AND GO HOME THE CAR WOULD NOT START, THE ISSUES THAT WERE HAPPENING WERE, THE LIGHT WOULD FLICKER ON AND OFF, THE BRAKE PEDAL WAS PUMPING IN AND OUT UNDER MY FOOT ON ITS OWN, AND THE CAR WOULD NOT START, AFTER TRYING A FEW TIMES THE WHOLE CAR AND SYSTEM SHUT DOWN COMPLETELY AND THE HAZARDS STARTED TO COME ON AUTOMATICALLY AND THERE WAS NO POWER TO THE AUTOMATIC DOOR LOCKS AND WINDOW AND THE ONLY THINGS WORKING IN THE CAR WAS THE ANIT-THEFT SYSTEM

Electronic Stability Control (esc)
Filed Jan 20, 201627,600 milesNY

THE BACK LIGHT NOT WORKING NORMAL FRONT NIGHT LIGHT NOT WORKING

Steering
Filed Dec 7, 2015100,000 milesAL

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP IN THE ROAD, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE "COUPLING FOR THE MOTOR DRIVEN POWER STEERING SYSTEM" NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Sep 9, 201553,060 milesPA

WE WERE DRIVING ON I81N IN VIRGINIA WHEN IT SOUNDED LIKE WE WERE DRIVING OVER GRAVEL.I THOUGHT IT COULD HAVE BEEN A TIRE. FOUND TIRES WERE OK. WAITED TO PULL OUT SAFELY. SECONDS AFTER WE ENTERED I81N, WE BEGAN TO LOSE POWER, A/C AND A WARNING LIGHT INDICATING TO CHECK HYBRID SYSTEM CAME ON IN MESSAGE BOARD. WE PULLED OFF AT EXIT 277N AND HAD ENOUGH POWER TO FIND A SAFE PLACE TO PULL OVER.I DISCOVERED THAT THE SERPENTINE BELT WAS SHREDDED. WE WERE TOWED TO A HYUNDAI DEALER WHERE THE CAR SAT OVERNIGHT ON 9/6/15 UNTIL SERVICE OPENED ON 9/8/15. THE SERPENTINE BELT WAS REPLACED AS WELL AS THE WATER PUMP BELT WHICH WAS ALSO DAMAGED. THE MECHANIC INFORMED ME THE NEW BELT WAS NOT RUNNING TRUE ON THE TENSIONER AND A RIDGE HAD FORMED ON THE OUTSIDE SURFACE OF THE TENSIONER. MY OPINION IS THAT THE PART WAS DEFECTIVE BECAUSE THE BELT WAS NOT RUNNING TRUE.

Engine
Filed Aug 19, 201510,500 milesOH

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

Engine
Filed Jun 9, 201563,000 milesMD

I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK WHEN MY SONATA STARTED MAKING A STRANGE NOISE. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURNED OFF THE CAR, AND TRIED TO RESTART IT. IT WOULD NOT RESTART AND THE TEMPERATURE GAUGE WENT UP. THERE WAS NO INDICATION THAT THERE WAS AN ISSUE WITH THE CAR (WARNING LIGHTS OR OTHER NOISES) PRIOR TO THIS INCIDENT. I WAS STUCK ON THE SIDE OF A BUSY HIGHWAY FOR 1.5 HOURS WAITING FOR A TOW TO THE DEALER. THE ENGINE SEIZED AND NEEDS TO BE REPLACED. NOW HYUNDAI ISN'T HONORING THEIR WARRANTY AND SAYING ITS NEGLECT, GETTING A SECOND OPINION.

Engine
Filed Jun 8, 2015512,011 milesIL

I HAVE HAD THIS 2011 HYUNDAI SONATA HYBRID IN THE SHOP SINCE I PURCHASED IT IN 2011 NEW THE CAR HAS SERIOUS CAR HESITATION AND GAS MILEAGE IS 19 TO 30 PER GALLON. I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKS AND ENDED UP WITH A BLOWN MOTOR AT 60,000 MILES. I ALSO HAVE NUMEROUS SERVICE ISSUES WITH THE BLOWER AC/ HEATER NOT WORKING AS WELL. THE CAR IS A LEMON AFTER 30 VISITS TO DEALERSHIP FOR REPEATED PROBLEMS. I HAVE TAKEN CAR TO 4 DIFFERENT DEALERSHIPS TO HAVE A NEW SET OF EYES FIX THE PROBLEMS AND STUCK WITH A REBUILT MOTOR IN MAY 2015. CAR IS BACK IN THE SHOP FOR HESITATE AND ECS PROBLEMS AS OF JUNE 2015. NEED HELP.

Service Brakes
Filed Sep 10, 201497,000 milesPA

TOOK CAR IN FOR REPAIR OF MALFUNCTIONING STOP LAMP SWITCH ALL THE SAME ISSUES AS IN NHTSA CAMPAIGN 13V113000 EVEN THOUGH MY MODEL YEAR WAS COVERED IN RECALL THEY SAID MY VIN WAS NOT COVERED I WAS CHARGED A FEE TO DIAG THE VEHICLE AND FOR PARTS AND LABOR. *TR

Electrical System
Filed Jul 25, 201466,000 milesCA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO BRAKE AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND COULD BE RESTARTED. THE FAILURE RECURRED ON FIFTY OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE ELECTRIC MOTOR, AND THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Engine
Filed Apr 14, 201465,000 milesOH

THE CAR SUDDENLY STARTED CHIMING LOUDLY, THE CHECK ENGINE LIGHT LIT UP, A SECOND LIGHT LIT ON THE DASH AND A WARNING MESSAGE THAT SAID TO CHECK THE CHARGING SYSTEM APPEARED ON THE CONSOLE. THE CAR BECAME NEAR IMPOSSIBLE TO OPERATE: LIMITED ACCELERATION, JERKED REPEATEDLY TRYING TO STOP IN A SAFE LOCATION, LOST POWER TO AC SYSTEM....DANGEROUS SITUATION IF OTHER TRAFFIC HAD BEEN NEARBY. THE CAR IS NOW INOPERABLE AS WE WAIT FOR A TOW TO TAKE IT TO THE NEAREST DEALER. *JS

Unknown or Other
Filed Feb 27, 201421,000 milesCA

THE VEHICLE PULLS TO THE LEFT DURING ACCELERATION AFTER ADJUSTMENT AT THE DEALERSHIP. THE VEHICLE PULLED TO THE RIGHT DURRING ACCELERATION WHEN BROUGHT TO THE DEALER FOR REPAIR. THE DEALER TOLD ME NO PROBLEM WITH THE STEERING OF THESE VEHICLES HAD BEEN REPORTED. I FOUND OUT BY SEARCHING THE INTERNET THIS PROBLEM IS A KNOW DEFECT WITH THIS MAKE AND MODEL. I AM TURNING TO YOU BECAUSE THE DEALER IS REFUSING TO CORRECT THE PROBLEM AND TRIED TO BLAME IT ON A FLAT TIRE AND RUINED RIM AS A RESULT OF HITTING A CURB. THE VEHICLE HAS NO BENT OR DAMAGED SUSPENSION PARTS AND CLEARLY IS A DEFECTIVE 0 CENTER BALANCE ISSUE. PLEASE HELP ME RESOLVE THIS PROBLEM.

Steering
Filed Jan 3, 201442,561 milesWI

ON OCTOBER 11, 2013 I WAS DRIVING VEHICLE AT ABOUT 30 MPH. THE TRACTION, BRAKE, AND CHECK ENGINE LIGHT STARTED FLASHING. THE ENGINE STARTED TO ACCELERATE & DECELERATE AT RANDOM AND VEHICLE JERKED (INTERMITTENTLY) ALL MENTIONED LIGHTS THEN STAYED ON CONSTANTLY. VEHICLE WAS DRIVEN TO DEALERSHIP. DEALERSHIP SCAN TESTED & FOUND STEERING ANGLE SENSOR CODE IN HISTORY, THEN RECALIBRATED STEERING ANGLE SENSOR. VEHICLE WAS ALSO SERVICED FOR RECALL REGARDING LOWER CONTROL ARM (REPLACED). 2ND INCIDENT OCCURRED ON 10/22/13. I STARTED CAR IN THE MORNING, AND ALL THE LIGHTS CAME ON. VEHICLE WAS SHUT OFF AND THEN TOWED TO SAME DEALER. SERVICE TECHNICIAN COULD NOT "DUPLICATE" CODE. I WAS TOLD BY SERVICE THAT CAR WAS FINE/OPERABLE. 3RD INCIDENT OCCURRED ON 10/23/13. I WAS DRIVING AND VEHICLE BRAKE LIGHT, & TRAC LIGHT CAME ON. CAR WAS AGAIN JERKING/SURGING AND ACCELERATING AND DECELERATING AT RANDOM. VEHICLE SCANNED BY TECHNICIAN AND MULTIPLE "CAN" CODES AND STEERING ANGLE SENSOR COMMUNICATION CODE FOUND IN HISTORY. TECHNICIAN CALLED TECHNICAL ASSISTANCE AND WAS ADVISED TO REPLACE MOTOR DRIVEN POWER STEERING UNIT, REPLACED STEERING COLUMN WITH POWER STEERING UNIT, ALL OK AFTER REPAIRS (PER DEALER). RENTAL CAR CHARGE INCURRED TOTALING $26.28. 4TH INCIDENT OCCURRED ON 1/2/14. I WAS DRIVING VEHICLE AND TRACTION CONTROL LIGHTS, BRAKE LIGHT, AND ABS BRAKE STARTED FLASHING. TRAC LIGHT THEN STAYED ON CONSTANTLY. CAR BEGAN JERKING (AGAIN) AND ACCELERATED/DECELERATING. VEHICLE TAKEN TO DIFFERENT DEALER

Service Brakes
Filed Dec 21, 201348,500 milesIN

WHILE COMING TO A STOP AT A TRAFFIC LIGHT, MY BRAKES MALFUNCTIONED. THE BRAKE WARNING LIGHT CAME ON AND THE PEDDLE BECAME SLACK. THE PEDDLE FELL TO THE FLOOR. I WAS ABLE TO STOP THE CAR BEFORE ENTERING THE INTERSECTION. AFTER A MOMENT THE BRAKE WARNING STOPPED AND THE BRAKES WORKED AGAIN. THIS HAPPENED AGAIN AS I WAS PARKING MY CAR IN THE DRIVEWAY. I HAVE VIDEO OF BOTH INCIDENTS. DEALER HAS BEEN NOTIFIED, BUT IS NOT ABLE TO SCHEDULE A REPAIR FOR 5 DAYS. IT WILL HAVE TO REMAIN PARKED AS I AM CONCERNED ABOUT SAFETY. *TR

Structure › Body
Filed Nov 29, 201333,000 milesFL

WHILST DURING DOWN HIGHWAY REAR PORTION OF PANORAMIC SUNROOF EXPLODED WITH LOUD BANG. PULLED OVER AND STOPPED COULD HEAR GLASS CONTINUING TO CRACK. OBSERVATION SHOWED HOLE IN ROOF APPROXIMATELY 2X4 INCHES, WITH EDGES BOWED UPWARDS. *TR

Service BrakesCrash
Filed Oct 14, 201354,000 milesCA

AS I WAS GENTLY APPLYING MY BRAKES IN HEAVY FREEWAY TRAFFIC, GOING ABOUT 50MPH, THE BRAKE PEDAL BECAME SOFT AND DROPPED TO THE FLOOR. THE BRAKE FAILURE WARNING LIGHT ALSO STARTED TO FLASH AND CHIME. I SWERVED OFF TO THE SIDE OF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME AND PLOWED THROUGH SOME PLANTS ON THE SHOULDER PRIOR TO COMING TO A STOP WITH MY PARKING BRAKE. *TR

Power Train
Filed Sep 25, 201385,000 milesNC

I WAS COMING OFF OF AN ON RAMP TO GET ONTO THE HIGHWAY AND DUE TO TRAFFIC I HAD TO LET OFF THE GAS. THE VEHICLE SUDDENLY ACCELERATED BY ITSELF, CAUSING ME TO NEARLY LOSE CONTROL OF THE VEHICLE. ANOTHER INCIDENT TOOK PLACE AT A SCHOOL CROSSWALK AREA. I LIGHTLY PRESSED THE BRAKES AND THE VEHICLE ACCELERATED BY ITSELF CAUSING MY HEAD TO WHIP BACK AND ME TO PRESS HARDER ON THE BRAKE. NEARLY HITTING KIDS AS THEY CROSSED IN FRONT OF MY VEHICLE. *JS

Power Train
Filed Aug 1, 201325,000 milesAZ

THIS BEGAN AS A INTERMITTENT HESITANT CLUNK, BOTH DURING ACCELERATION/DECELERATION IN TRANSITIONING BETWEEN ELECTRIC MOTOR / GAS ENGINE. IT HAS PROGRESSED INTO AN UNEXPECTED PHYSICAL JUMP WHILE GOING FORWARD AND REVERSE. THE LATEST DEVELOPMENT WAS LURCHING FORWARD AT A CROSSWALK WITHOUT CONSCIOUSLY STEPPING FIRMLY ON THE BRAKE. EMAILS HAVE BEEN SENT TO HYUNDAI WITHOUT A RESPONSE ADDRESSING THE PROBLEM. THE CAR HAS BEEN INTO THE DEALERSHIP TWICE, WHERE COMPONENTS UNRELATED TO THE SYMPTOMS WERE REPLACED AND A MANAGER SAYING "THAT'S WHAT THEY DO, AND HYUNDAI CONSIDERS IT NORMAL". NORMAL !?!? THE PROBLEM IS WIDELY KNOWN, BECAUSE IT HAS BEEN PUBLISHED IN THE MEDIA, AND NO DEALERSHIP WILL OFFER ANYTHING BUT A LOWBALL OFFER ON A TRADE IN, JUST TO TURN IT AROUND AND DUMP IT TO AUCTION FOR PARTS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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