Page 5 of 9 · complaints 201–250 of 409

2023 Hyundai Palisade complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Service Brakes
Filed Sep 30, 2024CO

Under certain braking conditions, going over gaps in the road/bumps/railroad tracks and using the brakes, the brakes will lock up and stop working. The ABS seems to stop working, brake shakes hard and the car will not stop at times. Issue can occur at any speed, seems to be more common in lower speeds, under 25. Mentioned problem to specific dealership in Colorado and they did not seem to care about safety issue. Going to other dealership to have problem looked at. Appears to be an issue for certain 2023-2024 Hyundai Palisades in looking at online forums. Hyundai does not appear to have acknowledged this issue yet.

Service Brakes
Filed Sep 27, 2024IA

When applying the brakes at slower speeds the over-sensitive ABS violently activates causing temporary brake loss and shaking of the vehicle. This has been addressed at Hyundai dealership and symptoms were confirmed from the service advisor. I was told that this isn’t normal operation per Hyundai. Regarding another issue. The transmission will shutter combined with 3-5 second delay when up-shifting during acceleration. I was told by Hyundai dealership that is also “normal”. If this is “normal” then why has this concern just started developing. If this is normal, why hasn’t this transmission done it from day one when we purchased the car. We are not happy Hyundai’s attempt to sell us on this falsehood! These are definitely safety concerns and should be addressed.

Visibility
Filed Sep 27, 202422,602 milesNH

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, there was a loud popping sound coming from the roof of the vehicle. The contact drove the vehicle off to the side of the road to inspect the roof and became aware that the center of the sunroof glass had shattered. The contact immediately pulled the shade to prevent glass from falling inside the vehicle. The vehicle was not taken to a dealer; however, the contact called a local dealer to schedule the replacement of the sunroof glass. The dealer advised the contact to schedule an appointment with an automotive glass specialist. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,602.

Service Brakes
Filed Sep 26, 2024OH

At times, when going over bumps, the brake pedal feels hard and hard to push to the floor. Other times, the brake pedal shakes and the vehicle feels as if it is shaking. The vehicle does not stop when brake pressure is applied. At other times the brakes lock up and I skid across pavement. There are never ABS lights on the dash though. I have replicated this issue with a technician in the vehicle. The dealership has documented that they have been able to recreate this issue multiple times. The dealership even replicated the issue in a demo model the sales manager drives. This vehicle is unsafe. I have slid out into oncoming traffic multiple times now. I almost ran into my own home because the brakes would not work. At times, my brakes lock up going over uneven surfaces. The issue occurs frequently in parking lots, where I am afraid to hit a pedestrian. The vehicle drive, other drivers, passengers, and pedestrians are put at risk by this safety issue.

Service Brakes
Filed Sep 14, 2024PA

The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake vibration or chattering with deminished braking responce. Fortunately, I have not experienced this while driving on a public road in 35,000 miles.

Service Brakes
Filed Sep 13, 2024PA

I steep on the brakes when I was coming to a gas pump when I did that the car started to shake. It's seams it's was the ABS I thought the car was not going to stop. I had to press the brakes all the way down for the car it stop. I thought for sure I was going to hit the car in front of me.

Electrical System
Filed Sep 13, 2024WA

Was driving on the freeway today when I heard a crazy exploding sound. I thought it was a gunshot. Then I heard stuff falling off the roof of my car. Apparently my sunroof spontaneously exploded which was Terrifying!!!

Service Brakes
Filed Sep 13, 2024IL

Leaving parking lot. Approaching Exit to street to turn right. Going slow and applying the brakes. Hit a small crack or pothole in the pavement and the ABS kicks in. Brake shutters when abs occurs, but braking pressure is very light and car almost rolls into intersection. I think I had to quickly release brake and step on brake again to be able to stop the vehicle. It happened very quickly Vehicle is 1 year old. No lamps or codes. Happened again in similar situation. Trying to stop at lower speed. Hit a bump or loose gravel. Abs kicks in and braking pressure is drastically reduce even after getting past the crack or gravel

Visibility/Wiper
Filed Sep 11, 2024NV

Back seat window glass (both sides) are cloudy/foggy to such a degree that it obscures visibility, especially in direct sunlight. While backing out of driveway, could not see a child on bicycle and nearly hit him. He yelled out loud enough that I slammed on my brakes. Have had similar incidents when backing out of parking spaces and turning corners. Dealership replaced driver side with new glass about 10 days ago but new glass is just has defective as original glass. Refer to attached photos. The cloudiness is not as evident in low light conditions. First noticed it a few days after purchasing the vehicle new in August of 2022 but thought it would clear up on its own. Incident with boy on bicycle occurred on 8/21/24. Obviously this is a defect in the glass manufacturing and is an unsafe and dangerous condition. No one at Dealerships seem to take it seriously.

Service Brakes
Filed Sep 10, 2024TX

When hitting a pothole or bump at low speeds the braking system fails and does not brake. As if the abs system engages and leaves me going further when i need to stop. This problem always happens on the same street where i live

Service Brakes
Filed Sep 10, 2024TX

When slowing down from a slow speed the car will begin to shake. This is intermittent.

Service Brakes
Filed Sep 10, 2024WA

The ABS seems to kick in over aggressively. It will kick in and the brake pedal gets all jiggly on slight changes in road situations. For example, going into my driveway, driving over a manhole cover, etc. This has felt dangerous in several instances if I'm slowing down for a red light and the ABS kicks in and significantly increases my stopping distance.

Service Brakes
Filed Sep 7, 2024TX

The car would not brake when approaching a stoplight and I nearly ran into the vehicle in front of me. I had my daughters and a friend of theirs in the car and it could have been disastrous if I were to have not been able to brake and drove into cross traffic! This issue needs to be addressed immediately before someone gets seriously injured or dies!

Service Brakes
Filed Sep 7, 2024TX

My wife nearly crashed into a vehicle because the brakes on her 2023 Palisade would not work! I researched and she is not the only one this has happened to. It seems to be a known issue but there is no recall assigned to this, which is a huge safety concern for my wife and for our daughters, which were in the car when this happened. It could have been much worse if the brakes failed and the car were to drift into cross-traffic! This needs to be addressed immediately before someone gets seriously injured or even dies! In the meantime, our Palisade will not be driven.

Seat Belts
Filed Sep 5, 2024FL

The driver seat belt only locks sometimes. It also will unlock while driving. This is a safety issue if I'm in an accident I can be thrown from the vehicle. I contacted the dealership and they advised no recall has been attached to my VIN but it is under warranty still so they can fix. When the seat belt unlocks the seat belt light is triggered and the alarm goes off

Engine
Filed Sep 5, 2024MT

Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unles

Unknown or Other
Filed Sep 1, 2024NC

While the car was in motion all the warning lights started going off for Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning saying that they weren’t working and then the power steering turned off all the dash lights came on like the check engine, the oil light, battery, Car lock, Abs, Traction on and off, Tire pressure etc. then the engine turned off and would not start again.

Service Brakes
Filed Aug 27, 2024TX

Over sensitive ABS when going over bums or bumpy roads the breaks get really hard , makes a loud cranking noise and break peddle starts shaking really bad unable to bring the car to a complete stop I’ve taken it in and they said they couldn't mimic that reaction. It feels very unsafe specially when you have little kids in they car.

Service Brakes
Filed Aug 21, 2024MI

*Conditions: sunny, dry, about 70 degrees While driving at a lower speed (< 20 MPH), I started applying my brakes just before going over a railroad track. After starting to initially slow down, I crossed the railroad tracks and my brakes started pulsing very loudly but were no longer slowing down the car. Despite breaking about 5 to 6 seconds before the car in front of me, I just keep on rolling right up to the point where I was going to hit them and then the auto-safety stop slammed my car to a halt. I may have actually hit them, it was hard to tell. The driver even pulled over, got out and looked at their car, but gave me a thumbs up as if I didn't hit them. I'm extremely concerned that my brakes didn't work in perfect conditions when starting to break with PLENTY of time. I just went online to see if this has happened to others because it was so crazy, and it looks like there are numerous stories just like mine (i.e., when breaking on a bumpy surface). How in the world has this not been recalled?!!! My car has less than 20k miles on it and it has been regularly serviced via Hyundai dealerships. I have dashcam video to verify/corroborate my story. You can see that I was going slow to begin with, started breaking well before I needed to, you can hear my breaks grinding loudly, and the car is just not stopping until the last second before I'm about to crash where it slams to a halt from the automated stopping system.

Service Brakes
Filed Aug 19, 2024IL

ABS system activates when braking is applied over rough dry roadways, such as railroad tracks, rubble strips, or general bumps in the road, (minor potholes or manhole covers.)

Service Brakes
Filed Aug 18, 2024NJ

While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year.

Seat Belts
Filed Aug 14, 2024MI

This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us. That stated, most recently last Thursday 8/8, I got in my car, buckled up, backed down my driveway and was 1 house away when my seatbelt came undone. It just like slipped out of the holder. Thankfully, I am in a subdivision so there is no traffic and speeds are slow. This has happened at higher speeds on main roads. It is really concerning that this happens. I don't know when it will happen or what triggers it. It has happened maybe 5 times.

Unknown or Other
Filed Aug 12, 2024FL

I was driving home in the evening and we heard a loud explosion then shattered glass. When we pulled over to check, our sun roof had exploded outward.

Service Brakes
Filed Aug 5, 2024CA

When moving over bumpy ground at slow speeds - the brakes don’t latch on properly. The entire vehicle shakes and continues to move forward in a bumpy fashion. Never happened to me in any other car and I drive the same routes everyday. Many people are complaining about it online for the Palisade - and it seems like Hyundai has confirmed the issue but isn’t fixing it or issuing a recall. Please take action!

Forward Collision Avoidance › Warnings
Filed Aug 3, 2024PA

On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seat Belts
Filed Jul 31, 2024NC

The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable.

Exterior Lighting
Filed Jul 25, 2024NC

While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.

Engine
Filed Jul 24, 2024MI

Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.

Service Brakes
Filed Jul 20, 2024NE

Was turning right going down hill the road was slightly bumpy. During the turn it felt like the ABS system kicked in and the car was not slowing down. Also felt like I did not have any control of the vehicle.

Service Brakes
Filed Jul 19, 2024TX

Oversensitive abs system, experiencing shaking when going over small bump on road and have to hit brakes hard to stop

Service Brakes
Filed Jul 19, 2024VA

When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign - I thought I was going to collide with the bus. The second time occurred when turning into a parking lot which was uneven (where the parking lot met the sidewalk). This seems like a significant safety hazard that could cause crashes, injuries and fatalities. Please look into this.

Structure › Body
Filed Jul 14, 2024IN

While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered.

Service Brakes
Filed Jul 6, 2024NJ

The Hyundai Palisade 2023 faces a braking issue when going over an uneven or rough patch on the road. When the brake is depressed, the vehicle does not slow down. The brake vibrates and does not fully engage. Only when pressing the brake very strongly does it engage and bring the vehicle to a stop. Faced this issue a few times with no vehicles in front of time. Once as I was pulling out of a parking lot, I had the same issue and had cars ahead of me. I struggled to bring my car to a halt to avoid colliding with the vehicle in front of me. This is quite dangerous and should be addressed by Hyundai. Upon talking to multiple Palisade owners, they have all consistently faced the same issue. Some of my friends in India say they’ve faced the same issue on smaller size Hyundai SUVs that they own there.

Service Brakes
Filed Jul 2, 2024MA

Was in traffic on a summer dry day when I went to stop again at a speed under 15 and brakes locked up the steering wheel starting to shake and brakes were pulsating up and down I had to really push down hard and all the way on the brakes and it finally stopped the car. I almost rear ended the car infront of me no lights came on the dash no warning noises

Service Brakes
Filed Jul 1, 2024NY

After hitting any size bump my car does not stop, the car starts shaking, and I have to slam on the brake in order to stop. This has happened multiple times, the most recent caused me to almost run a red light and cause and accident. I am reaching out to the dealer today. The car did not show any warning lights on the dashboard.

Service Brakes
Filed Jun 29, 2024NY

Under slow speeds and while applying brakes over bumps, the breaks become unresponsive. The car does not react to pushing the brakes pedal. It almost feels like ABS is kicking in but the car does not slow down.

Unknown or Other
Filed Jun 18, 2024NJ

Leased vehicle in September 2022. In December 2022 Apple Car Play stopped functioning. This was a safety issue as when driving to a destination all of a sudden it stopped working so the GPS directions stopped and the calls would not come through either over the Bluetooth so we had to fumble with the phone. Also when this would happen the car’s NAVI system would not work or even load. Numerous visits to the dealer in 2023 and they were never able to figure out the issue. They changed the radio unit and it would work for a while and stop again. In January 2024 it worked for about 3 months then stopped again in April 2024. Over the last month the car’s NAVI system has stopped working completely and today the car would not start. AAA came over and the battery is dead and they suspect there is an electrical problem draining the battery as usually batteries last 3-4 years. As I explained numerous times to the dealership in 2023 this is a safety issue where many times my wife who mostly drives the vehicle with our kids would be driving using the Apple car play which would then disconnect as well as the Bluetooth voice for calls and sometimes could not on side of the road. We will be towing the car to the dealership and ask them to replace the battery but diagnose all electronics as if this not fix once and for all it will drain the battery again. We need a resolution to this safety problem.

Service Brakes, Hydraulic
Filed Jun 13, 2024200 milesNJ

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving 5 MPH – 10 MPH, the brake pedal was depressed but the vehicle failed to respond as needed. The contact stated that the failure recurred daily, causing him to almost rear-end other vehicles. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Service Brakes
Filed Jun 13, 2024MN

I was driving over train tracks at about 5 mph when my car wouldn’t brake. I was jamming down on the pedal and that eventually triggered a really aggressive ABS and emergency braking. I came millimeters away from hitting the car in front of me and the whole time it felt like I had zero control of the car and the car just had a mind of its own. Based on what I’ve read online I believe this is a known issue that Hyundai is ignoring.

Service Brakes
Filed May 31, 2024CT

I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I’m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred? Or if I was braking for a person or bike? Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn’t stop.

Service Brakes, HydraulicCrash
Filed May 30, 20243,550 milesNJ

The contact owns a 2023 Hyundai Palisade. The contact stated that while in stop-and-go traffic, the brake pedal was depressed and was abnormally stiff. As a result, the vehicle failed to come to a complete stop and crashed into another vehicle. The "Critical Forward Safety functions are limited" and "Radar blocked." warning messages were displayed on the instrument panel. The air bags did not deploy. A police report was filed and there were no injuries reported. A dealer was contacted and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that a packet would be mailed and needed to be completed on the incident. The contact was then informed that based on the information in the packet, an investigator may reach out to the contact within six to eight weeks to inspect the vehicle. The vehicle was later taken to a dealer where an inspection was performed however the failure was not determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V415000(Service Brakes, Hydraulics). The failure mileage was approximately 3,550.

Visibility/Wiper
Filed May 27, 2024AR

Driving in heavy rain, wipers quit. No snow, no ice, just heavy rain. This creates a potential for a fatal incident. Approximately 5 to 10 minutes after quitting and upon turning wipers off and back on, wipers reset and begin to work again.

Service BrakesCrash
Filed May 24, 2024TX

I purchased my vehicle from South Point Hyundai in Austin, Texas on [XXX], 2022. Almost immediately after purchase, I began having trouble with the vehicle’s braking system. In essence, the vehicle seems to inappropriately activate its ABS while braking over uneven surfaces (think-parking lots, speed bumps) in dry conditions. I have dashcam videos of at least three examples of this happening (from Aug ‘22 through May ‘24). I took the vehicle to the dealer for repairs that included the braking issue on or about [XXX], 2022, but the dealer claimed they were unable to diagnose and address the braking problem. There were no dash indicators or DTCs that were available. This problem continued to exhibit itself and was a matter of concern to our family, until the braking system’s failure caused a collision with a parking garage access gate arm on [XXX] 2024. This incident has created distress, and substantially impairs my family’s willingness to use the vehicle due to a now established safety hazard. We do not wish to put others in danger for a mechanical failure that we were told was non-existent when we tried to get it fixed in December of 2022. We have also been put in a tough situation because we do not have access to an additional vehicle for use while the problem is diagnosed at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed May 18, 2024PA

My 2023 Hyundai Palisade Calligraphy which I bought in July 2023 failed to start in May 2024 inside my house garage. It had an error message of "Check ESC" where ESC stands for electronic stability control. After trying a couple of more times to start it, it completely died. Had it tow to the dealer and after a few days in the dealer, they told me it was a dead battery. The car went from no warnings at all to completely being dead inside my garage. No explanation of why the battery did not warn of any issues or why a "check ESC" warning code was displayed instead of displaying a "low battery" code. A search in the internet shows an unbelievable amount of accounts of these Hyundai Palisades suddenly causing the car to die and an "check ESC" code showing immediately after the car dies down. There has to be issues with these cars bacause this issue seems to be happening very often.

Seat Belts
Filed May 9, 2024IL

HI, OUR 2023 HYUNDAI PALISADE 3RD ROW middle SEAT BELT pops open while driving. I have read online this is a very popular issue. Happy Hyundai Oak Lawn Dealer said its 550.00 dollars to fix it and not covered under warrantly. Is there anything that can be done.

Steering
Filed May 7, 2024SC

Steering locked up while 5 items came across dashboard triggering the red triangle with exclamation! In it. Stopped car shut off for a couple minutes and it seemed to reset but in the last 10 miles driving has happened 5 times 4 driving and 1 on start up and could not get out of parking spot. Each time shut car off and able to reset.Have an appointment on May 28 with dealer. Forum info says corporate has found this this to be loose ground wire. Repair requires removing dashboard. Giving dealership a shot to straighten out. If is there a repeat will be initiating a claim under Lemon Law.

Service Brakes
Filed May 3, 2024WA

Anti- lock brakes shutter the whole vehicle at slow speeds Then you have to lock up the brakes to stop the vehicle

Service Brakes
Filed May 2, 2024WI

My brakes stop working anytime I drive over lose gravel and brake or over speed bumps. It will vibrate. And skid. I have taken it in 5 times and they said it’s normal I owned 5 cars and none of them are like this.

Unknown or Other
Filed May 2, 2024WI

My windshield has cracked two times in a year and a half. I have owned 5 cars and been driving for over 30 years and never had this problem before.

Unknown or Other
Filed May 2, 2024WI

The back seat windows r very cloudy. When super sunny sometimes hard to see things.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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