Owners filed 122 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 3 times.
Avoid One of the Hyundai Genesis years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Hyundai Genesis years to avoid →
When it fails
06500065,000 milesMedian miles at failure
99 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2011 Hyundai Genesis problems
28 of the 122 complaints (23%) are about the brakes.
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
22
0
0
1
Electrical System
17
0
1
0
Service Brakes · brakes
15
3
0
1
Vehicle Speed Control · throttle and acceleration
9
5
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module · brakes
Filed Nov 7, 201442,925 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
Risk. A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
Remedy. Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.
Filed Oct 29, 201343,500 vehiclesHyundai Motor Company
Defect. Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).
Risk. If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.
Remedy. Hyundai will notify owners and instruct them to bring their vehicle to a dealer for service. Hyundai will inspect the HECU module for proper operation, and will replace the modules as necessary. Hyundai will replace the factory brake fluid in those vehicles that have not previously had the factory brake fluid replaced. These repairs will be done free of charge. The recall began on December 24, 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at [email protected]. Hyundai's recall number is 114.
Filed Apr 1, 20131,712,336 vehiclesHyundai Motor Company
Defect. Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy. Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Aug 20, 2026TN
Noticed after driving my Hyundai genesis and once running for roughly 15-20 mins once the engine has warmed up I noticed a bounce feeling coming from the front end(I thought)and then noticed my speed dropped and when pressure was apply to the gas pedal it wouldn’t go, as the car slowed down by itself until it came to a complete stop I cutt the car off and began walking around to where I smelled something burning and then seen smoke coming from my front driver wheel to discover my brake had locked up for no reason. I left the car to cool down and returned to get it and luckily it was unlocked and was successful to drive it home(4min drive), a couple days later I had to take my son to school to where it did the exact same thing again, days later I had all braking replaced which failed to solve the issue. This has been happening for over 4 months now and has always been my daily driver and has always been upkept and never had any issues with my car until now. I’m a single parent with two children whom I have to take to school daily and pickup and this issue has already cost me a lot however I was made aware of this issue by a professional mechanic whom said my car has a current recall for this exact issue I’m having but my vin doesn’t show it even thought everything lines up!
Seats
Filed Jun 22, 2026TX
Passenger side seat's active headrest auto deployed/broke when I was driving the car alone. This might be safety issue if driver seat headrest also breaks while driving.
Electrical System
Filed Apr 3, 2025MA
When the car gets wet, it sends my dashboard lights flashing, and I’m able to put the car in gear without stepping on the brake, I brought it to numerous of Honda dealerships and other mechanical shops, and they are undetermined to find the cause
Power Train
Filed Mar 17, 2024CA
The car stops while driving and all the lights on the dash lights up. Happened a couple of times in the last 2 days, both the times the speed was around 20-30 mph. I am really worried about the issue and called the closest Hyundai dealer at San Bruno, CA who gave an appointment in May to check it.
Service Brakes
Filed Dec 5, 2023IN
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.
Electrical System
Filed Nov 20, 2023NC
Headlights will intermittently flicker off for several seconds when using turn signal. I understand this is already noted in TSB 20-BE-009H
Vehicle Speed Control
Filed Nov 9, 2023FL
The car accelerates itself randomly. It’s happened with a lot of Genesis’s of this generation. Almost crashed due to it. Very unsafe. Gave the vehicle to a friend and the problem reoccurred and he captured a video that I have
Unknown or Other
Filed May 19, 2023FL
The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the c
Service Brakes
Filed Dec 15, 2021SC
Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.
Air Bags
Filed Nov 30, 202155,000 milesAL
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.
Air Bags
Filed Nov 30, 2021100,000 milesAL
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
Steering
Filed May 24, 2021CA
While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.
Unknown or Other
Filed May 4, 202156,000 milesWA
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SQUISHY WHICH RESULTED IN FARTHER BRAKE PEDAL TRAVEL WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Structure › BodyFire
Filed Dec 10, 202071,323 milesAZ
THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 22, 2020145,000 milesGA
IBRAKE FAILURE! HYDRAULIC MODULE ASSY FAILURE WAS DRIVING THE VEHICLE AND DURING THE DRIVE, MY BRAKE ALL OF A SUDDEN BECAME SOFT AND REQUIRED ME TO PUSH ALL THE WAY TO THE FLOOR TO STOP THE CAR. I BELIEVE IT'S REFERRED TO AS SPONGY BRAKES. I TOOK THE CAR TO AN INDEPENDENT MECHANIC SHOP AND THEY DIAGNOSED A FAULTY HYDRAULIC MODULE ASSEMBLY. I ALSO CALLED THE DEALER AND THEY MENTIONED THERE WAS A RECALL ON THE BRAKE FLUID DUE TO ITS POTENTIAL TO CAUSE CORROSION IN THE BRAKE SYSTEM. THE DEALER IS NOW QUOTING ME ~$3,400 TO REPAIR AND REPLACE THE HYDRAULIC MODULE ASSY. WOW!! I CALLED HYUNDAI USA AND THEY SAID SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT COVER THE REPAIR, I INFORMED THEM OF THE RECALL ON FLUID AND THEY SAID IT DOES NOT COVER THE PARTS THAT WERE DAMAGED BY THE BAD FLUID. THIS IS UNFAIR AND EXCESSIVE BEHAVIOR ON THE PART HYUNDAI. CLEARLY THEY RECOGNIZED THE FLUID WAS DAMAGING BRAKE COMPONENTS BUT ARE UNWILLING TO COVER RELATED REPAIRS. THE BRAKES ON THIS CAR ARE AN ACCIDENT WAITING TO HAPPENING SINCE THE BRAKES ARE FAILING. I WOULD NOT BUY ANOTHER HYUNDAI VEHICLE KNOWING THEY WON'T COVER CRITICAL SAFETY COMPONENTS. OTHERS HAVE VOICED THE SAME ISSUE WITH NO SUPPORT FROM HYUNDAI. *TR
Unknown or Other
Filed Mar 3, 2020NY
CAR HAS SHUT OFF TWICE WHILE DRIVING AT A SLOW SPEED. JERKS THEN SHUTS OFF WHILE IN DRIVE AND FOOT ON BRAKE. I HAD TO PUT THE CAR IN PARK AND RESTART IT WITH NO ISSUES. NO LIGHTS OR ANY THING CAME ON. I WAS AT A STOP SIGN.
Service Brakes
Filed Feb 20, 202091,950 milesMA
THE Z01 DIODE FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. THERE IS NO WARNING TO THE DRIVER THAT THIS FAILURE HAS OCCURRED. THIS IS A KNOWN ISSUE BY HYUNDAI. THEY RELEASED A TSB, TECHNICAL SERVICE BULLETIN 09-BE-023, CONCERNING THE ISSUE BUT THE SOLUTION IS TO REPLACE THE SAME DIODE WHEN IT HAS FAILED. NO IMPROVEMENTS HAVE BEEN MADE TO MAKE THE PART MORE RELIABLE. IT IS A SERIOUS SAFETY ISSUE AS THE DRIVER HAS NO INDICATION THAT THE BRAKE LIGHTS DO NOT WORK PUTTING THEM, PASSENGERS, AND OTHER DRIVERS AT RISK OF A SERIOUS REAR END COLLISION.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jan 13, 202058,000 milesID
MY CAR AT 58000 MILES WHENEVER I BRAKE ON SLIPPERY SURFACE WHERE ABS IS ACTIVATED MY BRAKE PEDAL GOES NEARLY DOWN TO FLOOR. AND CONTINUOUS FOR DAYS GOING DOWN NEARLY TO FLOOR ON NORMAL BRAKING BEFORE BRAKE PEDAL COMES BACK UP TO NORMAL LEVEL AGAIN. THIS HAS HAPPENED NOW EVERY TIME ABS IS ACTIVATED. DEALER WANTS NEARLY $3000. TO REPLACE THE ABS.
Unknown or Other1 injured
Filed Dec 18, 201966,212 milesAZ
FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBLE CONCUSION. A DIFFERENT RESULT WOULD HAVE CAUSED DEATH IF IT WAS THE DRIVER SIDE. FAILURE WAS CAUSED BE SPRING TENSION CONTINIOUS ON PLASTIC AND BOTH THE FRONT AND REAR PIECES, BUT ONLY THE FRONT PART IS AVAILABLE FOR REPAIR. THIS FORCES REPLACEMENT OF THE ENTIRE HEADREST ASSEMBLY. (QUOTED $792). REPAIR NOT AVAILABLE IN A TIMELY MANNER.
Seats1 injured
Filed Nov 27, 2019105,000 milesFL
THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.
Steering
Filed Sep 25, 201951,784 milesIL
THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.
Electrical System
Filed Sep 20, 201952,780 milesIL
IN 2016, I FILED COMPLAINT # 1084551 REGARDING THE ENGINE SHUTTING DOWN WHEN MY CAR HAD ONLY 23000 MILES. UNFORTUNATELY NEITHER THIS AGENCY OR HYUNDAI USA GAVE ME THE AN EXPLANATION AS TO WHY THIS HAPPENED, AND HAPPY HYUNDAI KEPT MY CAR FOR 43 DAYS TO REPLACE VARIOUS ENGINE PARTS. NOW IN 2019, THE CONNECTOR TO THE COOLANT FAN MELTED WHICH IS RELATED TO THE ECM MODULE. THERE WAS AN ECM RECALL AT THE TIME IN MARCH 2016 BUT IT APPEARS THAT THE SPECIFICATIONS OF THE RECALL DIDNT ADDRESS/FIX THE PROBLEM. FURTHER, IT APPEARS THAT THE PROBLEM I ENCOUNTERED IN 2016, THEE ECM RECALL AND THE PROBLEM I HAVE ENCOUNTERED ON JULY 25, 2019 ARE VERY RELATED. I CAN ONLY HOPE AND IMPLORE THOS AGENCY TO LOOK FURTHER INTO THESE ISSUES. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND THE DIAGANOSTIC I WAS GIVEN SAID THEE THERMOSTATE NEEDED TO BE REPLACED ALONG WITH THE TEMPERATURE SENSOR AND A COOLANT FLUSH. ALSO TOLD THE A/C COMPRESSOR AND HOSE NEEDED TO BE REPLACED. ON AUGUST 14TH THE THERMOSTATE, SENSOR AND COOLANT FLUSH WAS COMPLETED BY HAPPY HYUNDAI BUT THE ENGINE CAME BACK ON THE SAME DAY AFTER I DROVE ON THE EXPRESSWAY. I TOOK MY CAR INTO ANOTHER O. AUGUST 20, 2019 AND WAS TOLD MY CAR WASS MISSED DIAGNOSED AND THAT THE COOLANT FAN CONTROLLER HAD SHORTED AND THE CONNECTOR TO THAT COMPONENT HAD MELTED. THIS IS ALL RELATED TO THE ECM MODULE.
Air Bags
Filed Sep 19, 2019AZ
THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 9, 201978,000 milesAL
MY BRAKE PEDAL IS GOING ALL THE WAY DOWN TO THE FLOOR IT USED TO DO IT EVERY ONCE IN A WHILE BUT NOW IT IS A CONSTANT THING. THE CAR DOES STOP BUT IT FEELS REALLY MUSHY, I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A MASTER BRAKE CYLINDER, HOWEVER AFTER READING ONLINE A LOT OFF PEOPLE HAVE THE SAME ISSUE AND REPLACING THE MASTER CYLINDER ISN'T THE PROBLEM
Service Brakes
Filed May 20, 201998,000 milesAZ
RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.
Unknown or Other
Filed May 2, 201968,000 milesUT
JUST RECENTLY MY BRAKES HAVE BECOME EXTREMELY SOFT AND THE VEHICLE IS SLOW TO RESPOND TO BRAKING. I HAVE HAD THE BRAKES PADS REPLACED AND STILL AND EXTREMELY SOFT PEDAL WITH LITTLE TO NO BRAKING REACTION UNTIL I AM ALMOST TO THE FLOORBOARD. LIKE OTHERS HAVE SAID THERE WAS A RECALL BUT MY VEHICLE WAS NOT INCLUDED. THIS HAPPENS EVERY TIME AND IS NOT SPORADIC AS SOME HAVE STATED.
Unknown or Other
Filed Apr 25, 201973,000 milesNJ
MY 2011 GENESIS SEDAN (4.6L V8) HAS AN INCREASINGLY SOFT, SPONGY BRAKE PEDAL PAST YEAR OR SO. THIS OCCURS WHILE DRIVING IN/OUT OF MY NEIGHBORHOOD, ON BUSY NJ HIGHWAYS, AND WHEN PARKED WITH ENGINE RUNNING. HAD ROTORS, PADS, MASTER CYLINDER AND BRAKE FLUID REPLACED RECENTLY (~2 MONTHS AGO; $1200; RECEIPTS AVAILABLE). DID NOT SOLVE THE PROBLEM. I FEEL UNSAFE DRIVING THE CAR AND PUTTING ME/OTHER DRIVERS AT RISK. FROM RESEARCHING THE PROBLEM, INCLUDING RECENTLY LEARNING ABOUT THE RECALL OF 2009-2012 MODELS FOR BRAKE PROBLEMS, I AM GUESSING THAT EITHER THE BRAKE BOOSTER AND/OR ABS BRAKE MODULE ARE FAILING. I BOUGHT THE CAR NEW AND AM ITS ONLY OWNER. CAR HAS ONLY 73,000 CAREFUL MILES ON IT. I'M RELUCTANT TO SPEND ANY MORE MONEY. WHAT CAN I DO?
Unknown or Other
Filed Mar 15, 201980,000 milesNY
BRAKING EFFECTIVENESS IS SIGNIFICANTLY REDUCED UNEXPECTEDLY / RANDOMLY. DEALER COULD NOT REPRODUCE THE PROBLEM SO NO FIX WAS DONE. THERE WAS A HYUNDAI RECALL, #114, WHICH REQUIRED THE CHANGING OF THE BREAK FLUID DUE TO CORROSION OF THE HECU. THIS WAS PERFORMED IN 2014 BUT APPARENTLY THIS HAS NOT SOLVED THE PROBLEM. THE VEHICLE IS NOW UNSAFE TO DRIVE.
Service Brakes, Hydraulic › Power Assist › Electric › Control ModuleCrash
Filed Mar 2, 201995,000 milesIL
ABS MODULE FAILED. BRAKE PEDAL GOES DOWN TO FLOOR TO STOP THE VEHICLE.
Electrical System
Filed Jan 19, 201965,000 milesFL
THE VEHICLE HAS ISSUES WITH THE BLUETOOTH SOUND SYSTEM WHERE IT RANDOMLY DISCONNECTS REGARDLESS IF THE CAR IS IN MOTION OR STATIONARY. THE CAR USES A LEXICON SOUND SYSTEM. HOWEVER, THE CAR EXPERIENCES ANOTHER ISSUE WITH THE DISPLAY REGARDING SELECTING A BLUETOOTH DEVICE AND THE SCREEN APPEARS BLANK. FROM WHERE THE ISSUE DERIVES IS UNKNOWN TO PIN POINT. ONE POSSIBILITY IS THAT THE SYSTEM READS A CD RANDOMLY WITHOUT A DISK BEING INSIDE AND IT RESETS THE SYSTEM.
Service Brakes, Hydraulic › Power Assist › Electric › Control Module
Filed Jan 5, 201997,000 milesCA
MY 2011 HYUNDAI GENESIS IS EXPERIENCING BRAKING FAILURE. I HAVE ALMOST HAD ACCIDENTS DUE TO MY CAR'S INABILITY TO COME TO A STOP IN A REASONABLE TIME, ESPECIALLY WHEN FOLLOWING VEHICLES THAT COME TO A SUDDEN STOP. THE PEDAL DEPRESSES ALMOST TO THE FLOOR AND IS VERY SPONGY. THE PROBLEM IS INTERMITTENT BUT CONSISTENT. I RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A RECALL RELATED TO THIS ISSUE, BUT FOR SOME REASON, HYUNDAI EXCLUDED MY VIN DESPITE IT FALLING WITHIN THE MANUFACTURE PERIOD OF HYUNDAI CARS EXPERIENCING THE ISSUE. I TOOK THE CAR TO THE HYUNDAI DEALERSHIP AND THEY DIAGNOSED A FAILED ABS SYSTEM, SPECIFICALLY STATING THAT THE INTERNAL SEALS OF THE HECU (ESC UNIT) WERE WORN CAUSING POOR SEALING. THIS MAY BE RELATED TO THE CORROSIVE BRAKE FLUID THAT THEY REPLACED FOR THEIR CAMPAIGN TL6. UNDER HYUNDAI'S RECALL CAMPAIGN 114, THE HECU SYSTEM SHOULD HAVE BEEN INSPECTED AND REPAIRED OR REPLACED IN ADDITION TO CHANGING THE FLUID. HYUNDAI MERELY REPLACED THE FLUID. THIS HAS CAUSED A DANGEROUS SITUATION WITH MY BRAKING SYSTEM THAT COULD HAVE BEEN AVOIDED.
Service Brakes
Filed Jan 3, 201997,000 milesCA
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
Service Brakes
Filed Nov 29, 201859,900 milesPA
STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.
Unknown or Other
Filed Nov 27, 201882,350 milesOH
NHTSA CAMPAIGN NUMBER: 13V-489 HYUNDAI NOTICE 13-01-006 CAMPAIGN 114. I HAVE HAD MY BRAKE PEDAL GO ALMOST ALL THE WAY TO THE FLOOR 3 TIMES NOW IN THE LAST 2 MONTHS. THIS IS EXTREMELY DANGEROUS AND LUCKILY I HAVE BEEN ABLE TO STOP IN TIME NOT TO CAUSE AN ACCIDENT. REVIEW OF THE HYUNDAI FORUM INDICATES THAT MY ABS MODULE OR HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IS FAILING. BRAKE PEDAL FEEL WILL THEN GO BACK TO NORMAL AFTER I RESTART THE CAR SEVERAL TIMES. I HAVE AN APPOINTMENT WITH DENNIS HYUNDAI IN COLUMBUS, OH TODAY AND I HOPE THEY ARE WILLING TO REPLACE THE ABS MODULE FOR FREE AS REQUIRED.
Unknown or Other
Filed Sep 5, 201875,111 milesSC
SINCE PURCHASING THE CAR, USED, IN 2014, WE HAVE HAD NUMEROUS, RANDOM INSTANCES WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT'S HAPPENED IN ALL TYPES OF WEATHER AND TEMPERATURES. WE PRESENTLY HAVE AROUND 76K MILES. I'VE HAD THE CAR IN FOR CHECKUPS TO OUR MECHANIC TWICE, WITH NO FINDINGS. THE PROBLEM HAPPENED AGAIN THIS MORNING, WHILE MY WIFE, WHO IS 9MO PREGNANT WAS DRIVING TO WORK. UNTIL TODAY I DID NOT RESEARCH THE ISSUE ONLINE. I FOUND TODAY THAT OUR CAR WAS AMONG THE BATCH THAT DID EVENTUALLY GET THE FLUID SWAP DONE(RECALL). OURS WAS DONE WHEN WE BOUGHT IT. THEY DID NOT INFORM US THAT THE PROBLEM WAS ACTUALLY THE HECU UNIT. TODAY, I CALLED OUR LOCAL HYUNDAI DEALER, WHO TOLD ME THEY WOULD BE GLAD TO REPLACE IT, BUT THAT WE WOULD BE PAYING FOR IT ALL. I HAVE LOVED THE CAR, BUT I'M FAIRLY DISGUSTED THAT HYUNDAI HAS SO MANY DOCUMENTED CASES OF THIS PART FAILING, YET WILL NOT REPLACE IT. THE BRAKE PEDAL, AT ANY SPEED, RANDOMLY LOSES PRESSURE, AND GOES ALL THE WAY TO THE FLOOR. ONCE THERE, THEY FEEL LIKE THE BRAKE PADS FELL OUT. THE VEHICLE STOPS, BUT VERY ABRUPTLY. ITS TERRIFYING. THE LAST TIME IT HAPPENED WAS ROUGHLY MAY 2018. DOES NOT SEEM TO MATTER IF WE ARE PULLING OUT OF THE GARAGE, RIDING THROUGH THE NEIGHBORHOOD, OR DRIVING ON THE HIGHWAY. HAPPENS IN ALL VARIETY OF SITUATIONS. TONIGHT, WE LEFT THE CAR AT MY IN-LAWS BECAUSE MY WIFE IS AFRAID TO DRIVE HER OWN CAR.
Unknown or Other
Filed Aug 15, 201836,330 milesFL
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT EXITED THE HIGHWAY AND PUMPED THE BRAKE PEDAL A FEW TIMES BEFORE THE VEHICLE WAS ABLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,330.
Engine
Filed Jul 29, 2018TX
EVERY TIME I START MY CAR IN THE MORNING I GET THIS LOUD CLINKING NOISE LIKE SOMETHING IS RATTLING INSIDE THE ENGINE AND SOUNDS LIKE THE TIMING CHAIN . I HAVE TRIED EVERYTHING POSSIBLE TO FIX THIS I HAVE TAKEN IT TO HYUNDAI BEFORE AND THEY CHANGED OUT THE TENSION OR PULLEY AND OTHER THINGS I HAVE TAKEN IT TO GET HER BRAND NEW COMPRESSOR AFTER I JUST GOT A BRAND NEW COMPRESSOR I HAVE TRIED PUTTING FORCE AND 30 MOTOR OIL ON REGULAR INTERVALS BUT NOTHING SEEMS TO QUIET THAT LOUD NOISE DON'T UNDERSTAND WHAT'S GOING ON AND HYUNDAI HAD NO IDEA WHAT THE NOISE WAS.
Electrical System
Filed Jul 20, 2018130,000 milesNJ
WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.
Parking Brake
Filed Jul 19, 201855,000 milesWA
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Unknown or Other
Filed Jul 3, 2018125,000 milesNY
MY H.E.C.U. IS FAILING JUST LIKE THE RECALL 13V48900 STATES.. MY BRAKES HAVE ON THREE OCCASIONS FAILED WHICH ALMOST RESULTED IN A SERIOUS ACCIDENT.I BROUGHT THIS TO HYUNDAI ATTENTION. BUT THEY TELL ME THERE'S NOTHING THEY CAN DO ABOUT IT. IT'S ON ME. NOW MY CAR IS UP FOR INSPECTION AND IT WON'T PASS BECAUSE OF THIS ISSUE..IT WILL COST ME $500.00 FOR THE MECHANIC TO REPLACE THE MASTER CYLINDER JUST TO PASS INSPECTION...IF THERE'S A DEFECT IN THE FLUID WHICH CAUSES CORROSION, AND NOW THE MASTER CYLINDER AND H.E.C.U. ARE NOT HOLDING PRESSURE..THE RECALL STATES THIS IS A COMMON PROBLEM,,WHY DO I HAVE TO BE MADE PAY FOR SOMETHING THAT IS A WELL DOCUMENTED DEFECT.. IF I OR A MEMBER OF MY FAMILY GET INTO AN ACCIDENT HYUNDAI HAS BEEN MADE AWARE OF ISSUE. *JS
Electrical System
Filed Jun 22, 201880,000 milesCA
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE REVERSING. EACH TIME, THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY OPENING AND CLOSING THE DRIVER'S DOOR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
Electrical System
Filed May 31, 201888,387 milesNC
MY TAIL LIGHTS AND BRAKE LIGHTS STOPPED WORKING. REPLACED TAIL LIGHT SWITCH.DIDN'T SOLVE THE PROBLEM.
Electrical System
Filed Mar 18, 2018131,000 milesMD
"TAKATA RECALL" > MY 2011 HYUNDAI GENESIS SEDAN HAS BEEN GRANTING MANY PROBLEMS WITH STARTING. SOMETIMES IT WILL START UP IMMEDIATELY, THEN SOMETIMES IT WILL START SLOWLY OR NOT START AT ALL AND SIMPLY REVERT TO A CLICKING AND NO START. THIS SEEMS TO ALSO BE GIVING MANY OTHER DRIVERS PROBLEMS AS I LOOK ONLINE. PLEASE UPDATE THIS INFORMATION AS I DO NOT WISH TO BE LEFT STRANDED. THE VEHICLE IS OFF WHEN THIS PROBLEM OCCURS.
Unknown or Other
Filed Feb 14, 2018TX
NOT STARTED
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 6, 2017215,000 milesVA
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST RICHMOND VA 23294. THE DEALER STATED THE ELECTRIC HYDRAULIC AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 215,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 25, 201764,000 milesVA
BRAKES ARE VERY MUSHY. OFTEN GOING TO FLOOR WITHOUT STOPPING. HAVE TO PUMP BRAKES TO STOP. DEALER SAYS THE HEC UNIT NEEDS TO BE REPLACED (PART IS $3500). THIS 2011 HYUNDAI GENESIS WAS BUILT IN DURING TIME FRAME OF EARLIER RECALL BECAUSE HYUNDAI WAS USING CORROSIVE BRAKE FLUID. EARLIER MODELS WERE RECALLED BUT MINE WAS NOT? WHY? NOW THAT 6 YEARS HAVE PASSED, THE CORROSIVE BRAKE FLUID IS NOW CAUSING LATER MODELS TO FAIL. ALL MODELS BUILT DURING THE TIME FRAME IN WHICH CORROSIVE BRAKE FLUID WAS USED SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPLACEMENT OF THE HEC UNIT ... NOT JUST THE BRAKE FLUID. ALL QUESTIONABLE VEHICLES SHOULD HAVE BEEN RECALLED IN THE FIRST RECALL.
Power Train
Filed Nov 13, 2017FL
CAR IS AT 57K MILES AND REQUIRES A NEW TRANSMISSION! THE TRANSMISSION CONTROL MODULE ADJUSTS FOR ISSUES RELATED TO A TRANSMISSION TO ENSURE A SMOOTH SHIFT AND RIDE ESSENTIALLY HIDING THE UNDERLYING PROBLEM. TOOK MY CAR IN FOR A STEERING ISSUE WHICH REQUIRED RESETTING THE ADAPTIVE CONTROL. WITH THIS, THE CAR'S PREVIOUSLY HIDDEN TRANSMISSION ISSUE WAS AMPLIFIED RESULTING IN SEVERE JERKING AND SHIFTING GEARS.
Engine
Filed Oct 24, 2017118,200 milesMD
ENGINE SOMETIMES CUTS OFF WHEN I STOP AT A STOP LIGHT. DASHBOARD LIGHTS STAY ON. ENGINE STARTS WHEN I PUT CAR IN NEUTRAL AND PUSH START BUTTON WITH FOOT ON THE BRAKE. IT HAS HAPPENED 6 TIMES. NEW SPARK PLUGS AND AIR CLEANER AND FUEL INJECTION CLEANER HAVE NOT SOLVED THE PROBLEM. I SUSPECT THAT THE CRANK SHAFT SENSOR IS DEFECTIVE.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 19, 201780,000 milesPA
AFTER A BRAKE JOB, I TOOK THE CAR BACK TO SAY THAT THE PEDAL WAS GOING TO THE FLOOR. I WAS TOLD I HAD A LEAK IN THE MASTER CYLINDER. GOT THAT REPAIRED. AFTER HAVING THE MASTER CYLINDER REPAIRED, I AM NOW BEING TOLD I HAVE TO REPLACE THE HYDRAULIC ELECTRONIC CONTROL UNIT (ABS, HECU). DID SOME RESEARCH, AND SAW THAT THIS WAS A RECALL ISSUE FOR 48,000 GENESIS BETWEEN THE YEARS OF 2008 AND 2012. ISSUE SEEMS TO BE CAUSED BY BRAKE FLUID CORROSION. MY CAR WAS NOT PART OF THE RECALL. I REPORTED THE INITIAL ISSUE AT 64,000 MILES. CAR IS NOW AT 80,000. IT HAS BEEN SITTING AT THE DEALERSHIP BECAUSE IT HAD AN ENGINE REPLACED COVERED UNDER WARRANTY.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 13, 2017OH
WHILE THE AUTOMOBILE IS IN MOTION THE BRAKE PEDAL IS MUSHY TO THE POINT THAT IT ALMOST REACHES DEAD BOTTOM BEFORE ENGAGING THE BRAKES. THIS HAPPENS BOTH ON THE HIGHWAY AND ON THE STREET NO MATTER THE SPEED. REPAIR SHOP STATES THAT ITS THE ABS HYDRAULIC MODULE IS DEFECTIVE. HYUNDAI DEALER STATES THAT IT IS FOR THE FLUID RECALL. IT IS NOT FIXING THE BRAKES.
Complaints 1-50 of 122, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 7, 2014. Source: NHTSA Office of Defects Investigation.