2011 Hyundai Genesis complaints

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL NEARLY STRUCK THE FLOORBOARD ON FOUR OCCASIONS BETWEEN AUGUST 11, 2017 AND SEPTEMBER 2, 2017. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF BRAKE PRESSURE WAS APPLIED TO STOP THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BE REINSPECTED PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) AT ARAPHOE HYUNDAI OF DENVER, COLORADO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 105-11-067. THE FAILURE MILEAGE WAS 162,000.

BRAKE PADEL IS VERY SOFT OR LOW AFTER HITTING BRAKES AND WILL NOT RE-ADJUST. SEE CAMPAIGN 114 FOR MORE DETAILS.

ABS MODULE WITH ADAPTIVE CRUISE AND ELECTRIC PARK BRAKES

THE SCREEN WHERE THE NAVIGATION IS FREEZES AND YOU CANNOT SEE TO CONTROL TO REGULATE THE AIR OR TO CONNECT VIA BLUETOOTH FOR HANDS FREE. IF YOU TURN IT OFF AND ON IT STILL WILL NOT CLEAR THE SCREEN AND YOU ARE STUCK WITH A LOGO. NAVIGATION WON'T WORK AND YOU ARE STUCK. IT HAS HAPPENED MULTIPLE TIMES OVER 40 TIMES IN THE LAST YEAR.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. ON SEVERAL OCCASIONS, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE VEHICLE WAS TOWED TO FLORENCE HYUNDAI (1721 W LUCAS ST, FLORENCE, SC 29501 (843) 667-3317) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

I TOOK THIS CAR TO THE NORTH CHARLESTON HYUNDAI ABOUT 3 WEEKS AGO AROUND 6/16/17, TOLD THEM ABOUT MY BRAKING ISSUE AND THEY TOLD ME AFTER THEY INSPECTED IT THAT IT WOULD COST ME 4-5 THOUSAND DOLLARS TO FIX MY VEHICLE. THE DEALER SAID IT WAS THE RECALLED PART THAT WENT BAD. NOW THEY ARE SAYING ITS NOT AND HYUNDAI USA ISN'T STANDING BY THEIR PRODUCT EITHER SAID I WAS OUT OF WARRANTY BY 5000 MILES AND THEY CAN'T FIX IT. ITS ALL ON ME NOW. HYUNDAI USA FIRST TOLD ME THEY WOULD MEET ME HALF WAY FOR THE REPAIRS BUT THEY DIDN'T ALL THEY DID IS GIVE ME 1000 HYUNDAI POINTS AND THAT IS MAYBE A 1/5 OF THE REPAIR. I HAD A SECOND OPINION DONE AT MIDAS IN MOUNT PLEASANT SC DONE AND THEY ARE SAYING ITS THE RECALLED PART THAT IS BAD, AND THAT I NEED TO GET IN TOUCH WITH Y'ALL. THE WHOLE BRAKING SYSTEM WENT BAD WHILE I WAS DRIVING IT, I WAS GOING AROUND A TURN AT A HIGH RATE OF SPEED AND NOTICED THAT WHEN I PRESSED THE BRAKES THEY WEREN'T RESPONDING SO I THREW IT INTO MANUAL DRIVE, WHERE I GEARED IT DOWN TO 2ND GEAR AND SLOWED DOWN THAT WAY, ENOUGH I WOULDN'T RUN OFF THE ROAD AND MAYBE HURT MYSELF, MY RIDER OR SOMEONE ON THE INTERSTATE.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND WHITE SMOKE AND A BURNING ODOR WERE NOTICED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: X0679RC4LK. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO REGIONAL HYUNDAI (2380 W KENOSHA ST BROKEN ARROW, OK 74012 918-806-2000) WHERE IT WAS DETERMINED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). ALSO, THE REPAIR EXPENSE WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHEN APPLYING THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. WHEN THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE PEDAL WOULD LOWER UNINTENTIONALLY; HOWEVER, THE VEHICLE WOULD BEGIN TO SLOWLY MOVE FORWARD AT THE SAME TIME. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM AND ABS FAILED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE ANDERSON HYUNDAI DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REITERATED THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

ON WEDNESDAY JUNE 14TH 2017, WHILE IN MOTION AND OPERATING THE VEHICLE ON A STATE ROUTE AT 45 MPH, THE WINDSHIELD WIPERS CEASED ALL OPERATIONS, JUST COMPLETELY CEASED TO FUNCTION. IT WAS DURING A RAINSTORM AT THE TIME EST 7:45AM MAINEVILLE, OHIO / MASON OHIO AREA TO VERIFY THE STORM WITH WEATHER CHANNEL, A SEVERE THUNDERSTORM WAS IN EFFECT. I HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING STOPPING ALL TRAFFIC BEHIND ME. THE SPECIFIC PART IS THE WIPER MOTOR AND THE TRANSMISSION BROKE ACCORDING TO COLUMBIA HYUNDAI. THEY REFUSED TO REPAIR IT UNDER STATED EXTENDED WARRANTY. SERVICE MANAGER STATED IF I CAUSED A WRECK IT WOULD HAVE CAUSED A CAMPAIGN RECALL. THE RECALL AS I UNDERSTAND IT IS 140. BUT YET THEY REFUSED TO REPAIR IT.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK A LONG TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 08/08/17*LJ *JS

I HAVE A 2011 HYUNDAI GENESIS SEDAN 3.8L AND I HAVE HAD AND AM HAVING PROBLEMS WITH STOPPING MY CAR. I HAVE TO PUSH THE BRAKE PEDAL HARDER AND CLOSER TO THE FLOOR AND THE BRAKES DO NOT ENGAGE LIKE THEY USED TO OR ARE SUPPOSE TO. I TOOK IT TO THE HYUNDAI DEALERSHIP WHERE I BOUGHT IT AND HAVE IT SERVICED WITH THIS COMPLAINT AND THEY ENDED UP SELLING ME AND INSTALLING NEW ROTORS AND BRAKE PADS, TWICE, AND THIS DID NOTHING FOR THE PROBLEMS WITH MY BRAKES. WHEN THEY COULDN'T DIAGNOSE THE BRAKE PROBLEM, THEY TRIED TO TELL ME THAT THE PROBLEM WAS WITH MY TRANSMISSION, AND SINCE THEY COULDN'T WORK ON TRANSMISSIONS THEY'D HAVE TO ORDER ME A NEW ONE, WITH ME FOOTING THE BILL. I TOOK IT TO TWO DIFFERENT TRANSMISSIONS SPECIALIST AND BOTH ASSURED ME, AFTER EXTENSIVE TESTING, THAT IT WAS NOT MY TRANSMISSION, BUT THAT THE PROBLEM WAS WITH MY BRAKES. HYUNDAI REFUSED TO LOOK AT MY CAR AGAIN, AND THE SERVICE MANAGER TOLD ME THAT HE "WAS THROUGH WITH MY CAR, AND WASH HIS HANDS OF IT". I TOOK MY CAR TO ANOTHER MECHANIC WHO DIAGNOSED MY PROBLEM, AND TOLD ME THAT HYUNDAI HAD A RECALL ON MY CAR FOR THE EXACT PROBLEM THAT I WAS HAVING AND COMPLAINING ABOUT, AND THAT THE HYUNDAI DEALERSHIP COULDN'T DIAGNOSE CORRECTLY, AND WASHED THEIR HANDS OF MY CAR AND SENT ME BACK ON THE ROAD AFTER TWO SEPARATE INSTALLATIONS OF NEW BRAKE ROTORS AND PADS. I NEVER RECEIVED NOTICE OF THE RECALL FROM MY DEALERSHIP AND I AM STILL EXPERIENCING THE PROBLEM WITH MY BRAKES REQUIRING ME TO HAVE EXERT MORE BRAKE PEDAL TRAVEL

THE BRAKE PEDAL ON THE SUBJECT CAR, HYUNDAI GENESIS 2011, BECAME TOO SOFT (MUSHY) WHEN PRESSED DOWN. NO BRAKING ACTION UNTIL THE PEDAL IS WITHIN 1" FROM THE FLOOR. AFTER CHECKING WITH THE DEALER, AND TWO OTHER REPUTABLE AUTO REPAIR SHOPS, WE HAD THE BRAKE MASTER CYLINDER REPLACED AT $380 AT ONE SHOP BUT THAT DID NOT FIX THE PROBLEM. I SEARCHED THE INTERNET AND FOUND THAT THE DEALER, IN 2013, HAD COMPLAINTS ABOUT SIMILAR BRAKE PROBLEM ON GENESIS CARS, MADE BETWEEN 2008 AND 2012, AND THE DEALER FOUND AND REPLACED THE "CORROSIVE" BRAKE FLUID AT NO CHARGE ON OVER 27,000 CARS - I AM SURE IT IS A MATTER OF TIME WHEN OUR CAR, THE 2011 GENESIS, WILL SHOW THE SAME PROBLEM, AND SHOULD BE DEALT WITH THE SAY WAY. PLEASE SEE LINK BELOW: HTTP://ARTICLES.LATIMES.COM/2013/OCT/21/AUTOS/LA-FI-HY-HYUNDAI-GENESIS-RECALL-2013102 QUESTION: IS IT SAFE TO DRIVE THE CAR UNDER THESE CONDITIONS, AND WHAT COULD BE THE CAUSE OF THE SOFTNESS IN THE BRAKE PEDAL IF DIFFERENT? ANY FEEDBACK ON THIS IMPORTANT SAFETY MATTER WILL BE GREATLY APPRECIATED. THE CAR IS IN OUR GARAGE. REGARDS [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

MY BRAKES HAVE REDUCED PRESSURE AND SPONGY. I SEE OTHERS HAVE SAME ISSUE AND POSSIBLE RECALL. HYUNDAI SAYS MINE IS NOT INCLUDED ALTHOUGH RECALL WAS FOR CARS 2009-2012 (MINE IS 2011). I ALMOST CRASHED BECAUSE OF REDUCED PRESSURE AND CAR WOULD NOT STOP.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

BRAKE LIGHTS FAILED. DUE TO FAILURE OF DIODE. PREVIOUS SAFETY RECALL ON STOP LAMP SWITCH. NOTED DURING OIL CHANGE BY SERVICE TECHNICIAN.

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKES FAILED EVEN WHEN THE PEDAL WAS DEPRESSED TO THE FLOOR. THE DEALER STATED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 05/30/17*LJ *CN

HYUNDAI GENESIS SEDAN 4.6; WHEN THE CAR IS COLD SUCH AS IN DECEMBER IN NORTHEAST, THE STEERING WHEEL IS VERY DIFFICULT TO TURN. WHEN THE CAR IS COLD, I HAVE TO JERK THE STEERING WHEEL TO GET THE CAR TO TURN, PARTICULARLY TURNING TO THE RIGHT. AFTER THE CAR HEATS-UP, THE STEERING WORDS O.K. TO AVOID HAVING A CRASH WHEN I AM TURNING RIGHT OR LEFT, I HAVE TO ALLOW THE CAR TO HEAT UP FOR 10 MINUTES BEFORE DRIVING IT. NEW POWER STEERING FLUID HAS NOT IMPROVED THE STEERING PERFORMANCE. *TR

HEADLIGHTS WILL GO OUT WHEN ENGAGING THE TURN SIGNAL WHEN ON THE ON POSITION ONLY ( NOT THE AUTO POSITION) LIGHT WILL REMAIN OFF FOR BETWEEN 1 AND 10 SECONDS. THIS CAN HAPPEN WHEN MOVING OR STOPPED. THERE IS A DEAD SPOT IN THE SWITCH AND JUST TOUCHING IT CAN CAUSE THE HEADLIGHTS TO GO OUT.

SPORADIC LOW BRAKE PEDAL RESULTING IN DECREASED BRAKING PERFORMANCE. THIS PROBLEM WILL LAST FOR A DAY OR TWO AND THEN GO AWAY. PRESENT AT ALL SPEEDS - EVEN WHEN STOPPED.

TL* THE CONTACT OWNS A 2011 HYUNDIA GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT STOP IMMEDIATELY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CRUISE CONTROL ERRONEOUSLY ACTIVATED AND COULD NOT BE TURNED OFF. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SLOW DOWN BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. AFTER SWITCHING THE TRANSMISSION TO NEUTRAL, THE RPMS IMMEDIATELY INCREASED TO 5,000. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,300.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.

COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I NOTICED WISP OF SMOKE. CAR THEN FILLED WITH SMOKE THAT SMELLED LIKE BURNING ELECTRICAL. OPENED WINDOWS, SEEMED TO CLEAR, ONLY A MILE TO DESTINATION, AND NOTHING SEEMED WRONG OTHERWISE. WHEN WE STOPPED, CHECKED ALL OVER VEHICLE AND COULD NOT SEE PROBLEM. CAR SAT AN HOUR. WHEN TIME TO LEAVE, CAR WOULD NOT GO IN GEAR, AND DASHBOARD WARNINGS APPEARED. WHILE CAR TURNED OFF, REVERSE LIGHTS CAME ON AND WE COULD NOT MAKE GO OFF. CAR TOWED TO SHOP. TOOK TWO WEEKS FOR SHOP TO FIGURE OUT PROBLEM WAS IN WIRING HARNESS ALONG PASSENGER FRONT AND REAR. MANY WIRES HAD INSULATION MELTED AND/OR CHARRED, LEAVING THEM EXPOSED AND TOUCHING. GEICO DEEMED THE VEHICLE A TOTAL LOSS - EVEN IF THE WIRING HARNESS WAS REPLACED, WOULD STILL NOT KNOW CAUSE. PHOTOS ATTACHED. I WANTED TO REPORT THIS SO IF IT IS BECAUSE OF A COMMON ISSUE, MAYBE IT WOULD HAVE THE CHANCE OF BEING FIXED SO OTHERS MIGHT NOT LOSE THEIR CAR TO THIS PROBLEM.

CRACKING DASHBOARD BY SRS ON TOP RIGHT SIDE AND ALSO ON TOP LEFT SIDE.

POWER STEERING STOPPED WORKING WHILE N MOTION ON HIGHWAY WHILE TURNING N CURVE CASE #5206878, FRONT DOOR POWER WINDOW SWITCH REPLACED, BRAKES WENT OUT SUDDENLY WHILE GETTING OFF INTERSTATE TRAVELING FROM ONE SATE TO ANOTHER, ENGINE REPLACED, RADIATOR CRACKED & SPLIT, ALTERNATOR REPLACED

I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WHILE IT WAS ROLLING AWAY.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A INCREASED IN STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V489000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.

TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT

THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.

THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.

ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN

AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (467

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.

ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A MINUTE OR SO. CARS WERE ALSO STOPPED BEHIND US. IT IS A STEEP HILL, AND WE WERE FACING UPHILL SO HIS FOOT WAS FIRMLY ON THE BRAKES. THEN ALL OF A SUDDEN THE ENGINE JUST STARTED ROARING LIKE IT WAS FULL THROTTLE AND IT TOOK OFF FORWARD AND HIT A NISSAN FRONTIER PICKUP TRUCK IN FRONT OF US. IT WENT UNDER THE TRUCK'S BUMPER AND KEPT PLOWING FORWARD. HE TRIED TO TAKE IT OUT OF GEAR AND IT WOULD NOT GO. WE WATCHED AS THE HOOD KEPT CRUMPLING MORE AND MORE AS WE WERE LIFTING UP THE TRUCK AS WE WERE GOING UNDER IT. THE BACK WHEELS OF THE TRUCK WERE OFF OF THE GROUND. I FINALLY THOUGHT TO REACH OVER AND TURN THE ENGINE OFF. THANK THE LORD, IT SHUT OFF BEFORE ANYONE GOT HURT.

THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES

WHEN USING THE TURN INDICATOR, THE HEADLIGHTS WILL FLASH OFF. SOMETIMES IT IS JUST FOR A MOMENT AND OTHER TIMES FOR A SECOND OR TWO. THIS LEAVES ME IN COMPLETE DARKNESS AND OPPOSING DRIVERS GETTING UPSET THAT MY LIGHTS ARE FLASHING ON AND OFF. THIS OCCURS WHETHER I AM IN MOTION, STOPPED TO MAKE A TURN, OR AT ANY TIME WHEN THE TURN SIGNAL IS USED AND THE HEADLIGHTS ARE ON. THIS ALSO HAPPENS WHEN JUST "TAPPING" THE 3-BLINK LANE CHANGE OPTION FOR THE TURN SIGNALS.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 225/45/R18 (NA). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATION ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS DUE TO TREAD SEPARATION, WHICH CAUSED A BUBBLE IN THE INNER TREAD OF THE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 21,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.

WAS DRIVING ON THE HIGHWAYWHEN THE VEHICLE BEGAN TO ACCELARATE ON ITS OWN. AS I APPROACHED TRAFFIC, I SWERVED OFF THE ROAD AND STOPPED THE CAR AND RE-STARTED. WHEN I GOT BACK ONTO THE HIGHWAY, IT HAPPENED AGAIN. LUCKLY, I WAS NOT TOO FAR FROM MY HOME AND QUICKLY WENT HOME. THE NEXT MORNING I DROVE TO THE DEALER AND THERE WAS NO ISSUES UNTIL I PULLED INTO THE SERVICE BAY AND THE ENGINE STARTED TO REV-UP WITHOUT HITTING THE ACCELORATOR THE DEALER KEPT MY VEHICLE FOR 10 DAYS BUT COULD NOT FIND ANY CAUSE.

THIS PARTICULAR MODEL HAS A TECH PACKAGE WITH A FEATURE THAT AUTOMATICALLY SETS THE HEIGHT, AND LENGTH OF THE STEERING WHEEL COLUMN TO THE DRIVE'S PREFERENCES. THIS FEATURE DOES NOT WORK PROPERLY. THE STEERING COLUMN ONLY GOES UP SO FAR TO THE POINT WHERE IT BLOCKS MY VISION TO THE SPEEDOMETER READING ON THE INSTRUMENT PANEL. THIS IS VERY DANGEROUS AS I CANNOT WITHOUT GREAT EFFORT DETERMINE HOW FAST THE VEHICLE IS GOING. I SPOKE WITH MY LOCAL HYUNDAI DEALER TO NO AVAIL. THEY WERE NOT AWARE OF ANY REPORTED PROBLEMS YET WHEN I GO ON LINE TO A HYUNDAI GENESIS CHAT FORUM NUMEROUS DRIVERS HAVE COMPLAINED OF THE SAME PROBLEM.

WHEN ENGAGING THE TURN SIGNAL, THE HEADLIGHTS WILL FLASH OFF AND BACK ON QUICKLY. THIS ONLY HAPPENS WHEN THE HEADLIGHTS ARE SET TO "ON" (AS OPPOSED TO "AUTO"). IT DOES NOT HAPPEN EVERY TIME THE TURN SIGNAL IS ENGAGED, BUT IT HAPPENS 15-20% OF THE TIME. IT IS DISTRACTING TO THE DRIVER OF THE VEHICLE AS WELL AS OTHER DRIVERS AROUND THE VEHICLE. I'VE RESEARCHED THIS AND FOUND IT IS NOT AN ISOLATED CASE: HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?S=15515FE08925ADEB2371411165FE2C76&T=12026&PAGE=2. *TR

TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR

I WAS PULLED OVER BY A POLICEMAN WHO NOTICED THAT ALL OF MY REAR BRAKE LIGHTS WERE NOT WORKING. THERE WAS NO WARNING LIGHT ON MY DASH TO NOTIFY ME OF THIS PROBLEM. I TOOK MY CAR TO THE SERVICE DEPARTMENT OF A HYUNDAI DEALERSHIP AND THEY SAID A DIODE HAD FAILED. I WAS PULLED OVER BY A POLICEMAN ABOUT 2 YEARS AGO FOR THE SAME ISSUE (THERE WAS NO INDICATION ON MY DASH OF THE NON-WORKING BRAKE LIGHTS AT THAT TIME EITHER). SO, THIS PROBLEM HAS HAPPENED TWICE IN THE FOUR YEARS THAT I'VE DRIVEN THIS CAR. THIS IS A SAFETY PROBLEM BECAUSE WHEN NO REAR BRAKE LIGHTS ILLUMINATE THEN I'M AT RISK FOR A REAR-END COLLISION. THERE SHOULD BE AN INDICATOR LIGHT ON THE DASH THAT INFORMS THE DRIVER OF NON-WORKING REAR BRAKE LIGHTS. ESPECIALLY WHEN NO REAR BREAK LIGHTS ILLUMINATE (AS WAS MY SITUATION). *TR

NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR