2009 Hyundai Genesis complaints

THE BRAKE PEDAL GOES TO THE FLOOR WHEN STOPPING THE CAR. ONCE STOPPED YOU HAVE TP PUMP THE BRAKES TO KEEP THE CAR FROM MOVING FORWARD. THE HYUNDAI DEALER INDICATED THAT THIS WAS AN ABS FAILURE AND HE HAS REPLACED MANY UNITS ALREADY.. MY CAR IS OUT OF WARRANTY. I WENT ON TO THE HYUNDAI OWNERS FORUM FOR THE GENESIS AND THIS HAS HAPPENED ALOT TO THESE CARS. HYUNDAI HAS REPLACED THESE ABS UNITS WHEN THE CAR WAS OUT OF WARRANTY. THIS IS A SAFETY ISSUE AND A FAILURE TO WARN OWNERS OF A CONTINUING PROBLEM. *TR

IN STOP & GO TRAFFIC - TRANSMISSION IN D - WITH MY FOOT ON THE BRAKE, THE CAR STARTED TO ACCELERATE - DRIVE WHEELS SPUN AND SCREECHED - PUT TRANSMISSION IN NEUTRAL - CAR SEEMED TO RETURN TO NORMAL. *TR

ON SEVERAL OCCASIONS SINCE 2/16/13 I HAVE BEEN HAVING INTERMITTENT PROBLEMS OF BRAKE PEDAL GRADUALLY GOING DOWN TO THE FLOOR AT A STOP LIGHT OR WHILE WAITING AT A STOP LIGHT THE BRAKES WOULD GRADUALLY LOSE PRESSURE AND THE CAR WOULD START CREEPING FORWARD. THIS HAS BEEN OCCURRING WHETHER I AM DRIVING 30 MPH ON RESIDENTIAL STREETS OR 70 MPH ON HIGHWAY (WHICH I STOPPED DOING!). MY HUSBAND ALSO DRIVES THE CAR AND EXPERIENCED THE SAME ISSUES. AFTER PUMPING THE BRAKES, I WAS FINALLY ABLE TO STOP. DRIVING IN INCLEMENT WEATHER HAS BEEN ALMOST HAZARDOUS. CAR TAKEN BACK TO DEALER (MARCH 7, 2013), HAD PART REPLACED, PICKED UP CAR ON MARCH 8, 2013 AND HAD TO TAKE THE CAR BACK THE VERY NEXT MORNING, MARCH 9, 2013, AND THE PROBLEM WAS WORSE THAN WHEN IT WAS TAKEN IN THE FIRST TIME. WHEN THIS STARTED HAPPENING, I WAS VERY AFRAID OF HAVING AN ACCIDENT, ESPECIALLY WHEN I NEVER COULD TELL IF MY BRAKES WOULD HOLD WITH JUST A SIMPLE STOP LIGHT. I HAVE SPOKEN WITH OTHER GENESIS 2009 OWNERS AND FOUND OUT THAT THIS PROBLEMS AS BEEN OCCURRING SINCE JULY 2012 AND HYUNDAI HAS BEEN MADE AWARE OF THIS PROBLEM AND CERTAIN DEALERS ARE NOT HANDLING THE REPAIRS IN A CUSTOMER FRIENDLY WAY, ESPECIALLY SINCE IS DEFINITELY A SAFETY ISSUE. *TR

AFTER SUDDEN DECELERATION, BRAKE PEDAL WENT SOFT. BRAKES CONTINUED TO OPERATE BUT LESS PREDICTABLY. INITIAL REPAIR OF BRAKE BOOSTER WORKED FOR A WEEK OR SO, THEN FAILED. REPLACEMENT OF ABS MODULE SEEMS TO HAVE FIXED THE PROBLEM. ALL WORK DONE UNDER WARRANTY. *TR

I WAS TRAVELING ON THE ON RAMP OF INTERSTATE I20 @ 45 MPH, APPLIED THE BRAKES AND NOTHING HAPPENED EXCEPT THAT THE PEDAL WENT RIGHT TO THE FLOOR, 7 MILES LATER ON THE EXIT RAMP AT ABOUT 70 MPH EXACTLY THE SAME THING HAPPENED AGAIN, TOOK THE CAR TO THE DEALER THAT EVENING AFTER WORK. THEY TOLD ME THE MASTER BRAKE CYLINDER HAD FAILED AND BECAUSE MY MILEAGE WAS 2,930 OVER THE 60K LIMIT IT WOULD NOT BE A WARRANTY REPAIR. I SAID "ARE YOU KIDDING ME?, YOU MUST CALL HNA THIS IS A SERIOUS PROBLEM". THEY MUST HAVE BECAUSE THEY REPAIRED IT "ONE TIME GOOD WILL FOR CUSTOMER SATISFACTION". MY CONFIDENCE IN THIS BRAND HAS GONE AWAY, THIS SHOULD BE A RECALL. *TR

THIS IS THE SECOND TIME THE BRAKE LIGHT DIODE HAS GONE OUT IN 29000 MILES. THERE IS NO WARNING LIGHT OR INDICATOR THAT THE BRAKE LIGHTS ARE OUT. BOTH TIMES IT WAS CAUGHT DURING AN OIL CHANGE. *TR

ON A TOTAL OF FOUR OCCASIONS NOW I HAVE HAD TOTAL BRAKE FAILURE--BRAKE PEDAL TO THE FLOOR WHEN MOVING. THE VEHICLE WENT TO THE DEALERSHIP AFTER THE FIRST INCIDENT. MULTIPLE PARTS WERE REPLACED. THE PROBLEM OCCURRED A SECOND TIME THEREAFTER. I CAPTURED IT ON VIDEO, AS THE PROBLEM WAS NOT DUPLICATING AT THE DEALERSHIP. THE DEALERSHIP DETERMINED THE BRAKE MASTER CYLINDER WAS FAULTY AND REPLACED IT. ALMOST EIGHT MONTHS TO THE DAY LATER (TODAY), THE SAME PROBLEM OCCURRED. IT IS INTERMITTENT AND RANDOM. THE BRAKE PEDAL LITERALLY PUSHES TO THE FLOOR, ALMOST AS IF NO FLUID IS IN THE LINES. THERE ARE NO RECALLS, TSBS, ETC. I HAVE POSTED THIS IN ONLINE FORUMS AND SOUGHT ANSWERS. SO FAR NO LUCK. IT IS ONLY A MATTER OF TIME BEFORE A CRASH AND POSSIBLY INJURY OCCUR. I AM VERY CLOSE TO PARTING WAYS WITH THE CAR. BRAKES ARE LIKE JET ENGINES; THEY REALLY NEED TO WORK ALL THE TIME. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR

ON DECEMBER 28TH I WAS DRIVING IN MY '09 V6 GENESIS ON THE INTERSTATE FOR ABOUT 20 MINUTES AND I TOOK A DOWNHILL EXIT WITH A STOP SIGN AT THE BOTTOM OF THE HILL. THANK THE UNIVERSE THAT THE ROAD WAS EMPTY BECAUSE AS I APPLIED THE BRAKES TO SLOW DOWN THEY WENT TO THE FLOOR AND THE CAR BARELY SLOWED DOWN AT ALL. AS I GOT CLOSER AND CLOSER TO THE STOP SIGN I HAD TO PUMP THE BRAKES ABOUT 4 MORE TIMES WITH THEM GOING ALL THE WAY TO THE FLOOR EACH TIME. THE CAR FINALLY SLOWED DOWN TO ABOUT 10 MILES AN HOUR. AS NOBODY WAS AT THE SIGN AT THE BOTTOM OF THE HILL I WAS ABLE TO COAST SLOWLY THROUGH THE STOP SIGN AND TURN LEFT TO USE THE EMERGENCY BRAKE TO COME TO A COMPLETE STOP. I THEN TURNED THE CAR OFF AND BACK ON TO TRY THE BRAKES AGAIN. THEY WENT TO THE FLOOR ABOUT 4 MORE TIMES AND THEN THE PRESSURE FINALLY RETURNED. THIS IS SOME SCARY STUFF SINCE I WAS ON THE HIGHWAY FOR ABOUT 20 MINUTES AND I KNOW FOR A FACT THAT I WOULD HAVE CRASHED INTO SOMEONE HAD I BEEN DRIVING DURING RUSH HOUR TRAFFIC AND THERE BEEN A LINE TO GET OFF THE INTERSTATE. I GOT THE CAR HOME SAFELY THAT AFTERNOON AND PARKED IT TO LEAVE THE COUNTRY FOR VACATION. I RETURNED ON THE NIGHT OF NEW YEARS DAY AND DROPPED THE CAR OFF ON THE MORNING ON JANUARY 2ND. THE DEALER SAID THEY WOULD LOOK INTO THE PROBLEM. I GOT A CALL FROM THEM YESTERDAY SAYING THEY CANNOT REPEAT THE PROBLEM (OF COURSE) BUT ALSO MENTIONED THAT THEY HAD TO REPLACE THE MASTER BRAKE CYLINDER ON A GENESIS JUST LAST WEEK FOR THE EXACT SAME PROBLEM. IRONIC

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE CRASHED INTO ANOTHER VEHICLE THAT WAS STOPPED ON AN ON RAMP AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE CRASH SCENE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION WHO STATED THAT AFTER INSPECTING THE VEHICLE AND LOOKING AT A PICTURE OF THE CRASH HE DETERMINED THAT THE DAMAGES ON THE VEHICLE WERE NOT SIGNIFICANT ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THE THROTTLE CONTROL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

DRIVING ON THE FREEWAY AND THE THROTTLE JUST CUTS OFF, NO THROTTLE POWER. CAR IS STILL RUNNING. QUICKLY HAD TO PULL OVER ON TO THE SIDE OF THE ROAD AND HAD TO SHUT CAR OFF AND THEN RESTARTED IT. IT WORKED BUT IT CONTINUES TO HAPPEN. IT HAPPENED SEVEN TIMES IN ONE DAY, WITH MY CHILD IN THE CAR. AT ONE POINT THERE WASN'T A SHOULDER TO PULL OVER TO I HAD TO STOP IN THE MIDDLE OF THE FREEWAY. HYUNDAI HAS NO RECALL FOR THIS ISSUE. I FIND THAT STRANGE SINCE THIS COULD BE A SERIOUS ISSUE. THE ESC AND CHECK ENGINE LIGHT COMES ON.

TL* THE CONTACTS OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED VEHICLE AND DETERMINED THAT THE FAILURE WAS CAUSED BY A FAULTY THROTTLE POSITION SENSOR. THE VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE POSITION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 15,000. UPDATED 7/23/12 *CN

WINDSHIELD WIPERS REPLACED DUE TO "CHATTER" PROBLEM NOT SOLVED USING MANUFACTURE PARTS. DURING RAIN WINDSHIELD WIPERS STOP WORKING, IN A FEW MIN. THE SYSTEM RESETS, WIPERS CHATTER AND STOP WORKING. I BELIEVE THERE IS A PROBLEM WITH THE WIPER MOTOR AND NOT THE BLADES, DEALER COULD NOT FIX THE PROBLEM, I HAVE FOUND THAT OTHERS WITH THIS SAME YEAR, MAKE, AND MODEL HAVE THE SAME PROBLEM AND HAVE NOT FOUND A SOLUTION. I BELIEVE THAT THE WIPER MOTOR(S) SHOULD BE REPLACED UNDER WARRANTY. *TR

(ELECTRIAL ISSUES) REPORTED TO DEALER THAT RADIO CRACKLES AND STOP WORKING AS WELL AS THE BLUE TOOTH THAT ONLY WORKS MAYBE 1/8 OF THE TIME. THEY FOUND "NO PROBLEMS" (ON MY FIRST OF 5 TRIPS TO THE DEALER WITHIN 7 MONTHS BACK UP CAMERA STOPPED WORKING. (REPLACED) STEERING WHEEL STUCK UP IN THE HIGH POSITION DRIVER SEAT CUSHION BUCKLED AND HAD TO BE REPLACED, (REPLACED IN FEB 2011) FUEL GAUGE/WARNING LIGHT FAILED WHICH CAUSED ME TO RUN OUT OF GAS. (NO WARNING LIGHTS CAME ON AND THE MILES TO GO STATES I HAD 56 MILES) PART IS ON ORDER FOR RADIO OR RADIO REPLACED NOT SURE AS OF 9/27/11. HOPING ALL THIS WILL ALSO FIX THE BLUE TOOTH AS THE DEALER STATES THIS IS NO PROBLEM. DASH LIGHT GO OUT. SO AFTER ONLY 7 MONTHS OF OWNING THIS CAR, THE CAR HAS BEEN BACK TO THE DEALER AT LEAST 5 TIMES (WITH PROBLEMS), THE MOST RECENT, 9/26/11 I TOOK CAR IN AND TOLD THEM TO KEEP IT UNTIL ALL FIXED (THEY HAVE HAD THE CARS FOR 3 DAYS SO FAR). THE PROBLEM IS THAT IT IS ELECTRICAL AND UNLESS THEY SEE IT THEY CAN'T FIX IT. WITH EACH OF FAILURE THIS CAR HAS I WOULD DOCUMENT WITH A PICTURE TO PROVED I WASN'T CRAZY!! SO WHATS THE DEAL WITH THE BLUE TOOTH, ITS NOT MY PHONE AS IT IS PAIRED AND CONNECTED. THE ONLY WAY IT WILL WORK IS THAT IF I UNPAIR MY PHONE WHILE IN THE CAR BEFORE STARTING, START THE CAR, PAIR THE PHONE, CONNECT THE PHONE, WAIT 5 MIN AND I MIGHT GET LUCKY THAN IT WILL WORK. I CAN DIAL THRU THE CAR, SHOWS WHO I DIALING, MY PHONE SAY BLUE TOOTH ON, BUT WILL NOT WORK, DISPLAY PAD, WILL SHOW REPE

WHILE DRIVING AT 65 MPH, THE CHECK ENGINE LIGHT AND THE ESC LIGHT BOTH CAME ON AND THE CAR WOULD NOT ACCELERATE. PRESSING ON THE GAS PEDAL HAD NO EFFECT. I PULLED OVER AND RESTARTED THE CAR. THE CHECK ENGINE LIGHT CAME ON BUT NOT THE ESC LIGHT. THE CAR RAN A BIT ROUGH WITH THE CHECK ENGINE LIGHT ON. THE EXACT SAME THING HAPPENED THE NEXT DAY. I TOOK THE CAR TO THE DEALER, AND THEY REPLACED THE THROTTLE POSITION SENSOR. BASED ON OWNER REPORTS AT THE GENESIS OWNERS WEB SITE, THIS HAS HAPPENED TO MANY OWNERS OF 2009 V6 HYUNDAI GENESIS. THIS IS VERY DANGEROUS, AND THE CAR SHOULD BE RECALLED TO FIX THIS POTENTIAL DEADLY SITUATION. IF I HAD BEEN DRIVING IN THE LEFT LANE OF A HIGHWAY, A SERIOUS ACCIDENT WITH POTENTIAL DEATHS COULD HAVE HAPPENED.

TRAVELING TO INDIANA FROM NORTH CAROLINA ON THE 6TH OF MAY 2011. ON A RURAL ROAD TRAVELING APPROXIMATELY 55 MPH, ALL OF A SUDDEN THE ENGINE LIGHT AND ESC WARNING LIGHTS CAME ON. AFTER THAT WHEN I PRESSED ON THE ACCELERATOR, THERE WAS NO POWER. ELECTRICITY WAS STILL THERE AND THE ENGINE WAS STILL ON, BUT NO POWER FROM THE GAS PEDAL. I HAD TO TURN THE EMERGENCY LIGHTS ON AND MOVED ONTO THE SIDE. I WAS LUCKY BECAUSE THERE WEREN'T MANY CARS AROUND. IT WOULD HAVE BEEN PRETTY DANGEROUS IF THERE WERE CARS AROUND AND MY CAR SUDDENLY STOPPED. I WAS ABLE TO TURN THE CAR OFF AND RESTART. WHEN I RESTARTED THE CAR THE ENGINE LIGHT REMAINED ON BUT I HAD REGAIN THE ABILITY TO ACCELERATE. I PULLED INTO A HOTEL AND CALLED HYUNDAI. THE CLOSEST DEALER WAS GADDIS HYUNDAI OF MUNCIE, INDIANA. THE SERVICE DEPARTMENT WAS CLOSING BUT I DISCUSSED WITH TECHNICIAN. HE INDICATED THAT IT WAS COMMON PROBLEM WITH THE THROTTLE SENSOR. HE INDICATED THAT HE WOULD BE ABLE TO FIX IT MONDAY, BUT THAT IF THE LIGHT WENT OFF AND IT WAS RUNNING OK, IT MAY NEVER HAPPEN AGAIN. I TOLD HIM THAT I NEED TO BE DURHAM , NC ON MONDAY. HE INDICATED THAT IF IT HAPPEN AGAIN. TO TURN OFF AND RESTART AND IT SHOULD RESET. ON MY WAY BACK FROM INDIANA TO NORTH CAROLINA I STAYED IN THE RIGHT HAND LANE. ON 4 SEPARATE OCCASIONS THE VEHICLE LOST POWER AND I WAS UNABLE TO ACCELERATE. EACH TIME I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, TURN THE VEHICLE OFF, WAIT A FEW MINUTES AND THEN RESTART AND CONTINUE. THE CAR IS CURRENTLY AT TH

TILT STEERING WHEEL WILL NOT GO UP WHICH CAUSES ME THE INABILITY TO READ THE TACH, SPEED AND IDIOT LIGHTS. *TR

WHILE THE VEHICLE WAS IDLING OR IN LOW RPM IT WOULD START TO SPUTTER AS IF IT WAS GOING TO STALL. I RETURNED THE VEHICLE TO THE DEALER AND IT WAS A FAULT THROTTLE SENSOR. *TR

TL*THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENGINE LOST POWER ON A FOUR LANE HIGHWAY. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS ATTRIBUTED TO A DEFECTIVE THROTTLE SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 16,080. UPDATED 11/12/10 UPDATED 01/06/11*LJ THE CONSUMER STATED THE THROTTLE BECAME STUCK AT THE IDLE LEVEL. UPDATED 03/02/11

ON JULY 15TH WHILE DRIVING MY 2009 HYUNDAI GENESIS, I FOUND MYSELF UPSIDE DOWN IN A DITCH ON A COUNTRY ROAD. WITNESSES STATED I WAS NOT SPEEDING. I WAS FULLY ALERT WHEN THEY APPROACHED,HAVING RELEASED MY SEATBELT,TURNED OFF THE MOTOR, UNLOCKED THE DOORS. SUBSEQUENT HEART,CRANIAL ETC EXAMS RESULTED IN A POSSIBLE DIAGNOSIS OF SYNCOPE. I WONDER IF THERE HAVE BEEN OTHER REPORTS ON THIS VEHICLE? *TR

TL*THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT IN DECEMBER 2010, HE BEGAN TO NOTICE THAT THE BATTERY CONTINUED TO FAIL. ON THE THIRD TIME, THE DEALER REPLACED THE BATTERY WHICH DID NOT SOLVE THE PROBLEM. A HYUNDAI ENGINEER INSPECTED THE VEHICLE AND ADVISED THE DEALER TO ORDER AND INSTALL A MORE POWERFUL BATTERY. THE FAILURE HAD NOT RECURRED SINCE THE SECOND BATTERY WAS INSTALLED. THE CURRENT AND FAILURE MILEAGES WERE 13,500.

I WAS DRIVING MY 2009 HYUNDAI GENESIS 3.8 V6 SEDAN ON GEORGIA 400 NORTH (NORTH OF ATLANTA, GA) ON MONDAY, JULY 12 WHEN THE GAS PEDAL DIDN'T RESPOND AS I DEPRESSED IT. AFTER THAT WHEN I PRESSED ON THE ACCELERATOR, THERE WAS NO POWER.GAS PEDAL WAS INTERMITTENT IN IT'S RESPONSE INITIALLY. ELECTRICITY WAS STILL THERE AND THE ENGINE WAS STILL ON, BUT NO POWER FROM THE GAS PEDAL. I HAD TO TURN THE EMERGENCY LIGHTS ON AND MOVED ONTO THE SIDE. THE CAR WOULD START BUT WOULDN'T STAY POWERED SO I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE FOR A TOW. TOWED TO LOCAL DEALERSHIP IN ROSWELL. PUT IT ON THE COMPUTER TO CHECK CODES BUT DIDN'T FIND ANYTHING. LOCAL DEALERSHIP KEPT CAR 2 DAYS, CALLED HYUNDAI CORPORATE, AND WAS TOLD TO FLASH THE COMPUTER. DEALERSHIP TOOK FOR A COUPLE OF TEST DRIVES BUT PROBLEM DIDN'T RE OCCUR. GENESIS OWNERS FORUM HAS A SIMILAR OCCURANCE LISTED. VERY CONCERNED ABOUT A POSSIBLE REOCCURANCE THAT MAY NOT HAVE SUCH A PLEASANT OUTCOME IF I LOSE POWER AGAIN. *TR

ON APRIL 21, 2010, I TOOK MY WIFE'S HYUNDAI GENESIS IN FOR SERVICING. THE PREVIOUS SERVICING WAS DONE AT 8,936 AND THERE WAS NO WEAR PROBLEM INVOLVING ANY OF THE TIRES. THE MILEAGE ON APRIL 21 WAS 13,839; LESS THAN 5,000 ADDITIONAL MILES. AT THIS APPOINTMENT I WAS INFORMED THAT ALL FOUR TIRES NO LONGER MET MINIMUM TREAD STANDARDS FOR SAFE OPERATION. IN FACT, AREAS OF THE TIRES HAD NO TREAD AT ALL AND THE DEALER INVOICE STATED THAT THE "TIRES REQUIRE IMMEDIATE REPLACEMENT." EVEN THOUGH I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE, I WAS INFORMED THAT HYUNDAI DOES NOT WARRANT THE TIRES ON THE GENESIS. I EXPRESSED TO THE DEALERSHIP THAT THEY HAD PUT MY FAMILY'S SAFETY AT RISK -- WITH MY WIFE DRIVING OUR GRANDCHILDREN AROUND TOWN ON LESS THAN A MEASURABLE LEVEL OF TREAD, POSING A DANGEROUS SAFETY SITUATION, WITH NO KNOWLEDGE OF WHAT WAS OCCURRING TO THE RUBBER. THE DEALERSHIP, THROUGH ITS SALES MANAGER, DID NOT WANT TO ADDRESS THE SAFETY ISSUES INVOLVING ITS TIRES. THE RESPONSE WAS "IT'S NOT OUR PROBLEM." I BELIEVE IT IS HYUNDAI'S PROBLEM. AFTER SUBSEQUENTLY CHECKING GENERAL WEBSITES, THE TIRE ISSUE IS ONE THEY ARE AWARE OF. HOWEVER, THEY APPEAR TO BE WAITING UNTIL SOMEONE SUFFERS A LOSS OF CONTROL, A BLOWOUT, OR AN ACCIDENT POSSIBLY RESULTING IN A DEATH BEFORE THEY TAKE ACTION. I BELIEVE HYUNDAI OF AMERICA AND ITS DEALERSHIPS: 1. ARE DECEPTIVE IN THEIR ADVERTISING PRACTICES. 2. KNOWINGLY PLACING A DEFECTIVE PRODUCT ON THEIR GENESIS VEHICLES. 3. ACTIONS ARE FRAUDULENT, SINCE THEY

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED ALL OF THE ELECTRICAL LIGHTS WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE FAILURE WOULD INCLUDE THE INTERIOR LIGHTS, DASHBOARD WARNING LIGHTS AND EXTERIOR LIGHTING. THE DEALER REPLACED THE WIRING HARNESS ON THE VEHICLE, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 20,000.

LOST COMPLETE ABILITY TO ACCELERATE ON HIGHWAY TRAVELING AT 70 MPH. NO WARNING, HAPPENED TWICE MORE BEFORE I GOT IT BACK TO A DEALER. CAR DID NOT SHUT OFF BUT WOULD NOT ACCELERATE. RESTARTED AFTER I MANAGED TO GET OFF IN THE BREAKDOWN LANE. THE CAR WOULD GO ANOTHER FEW MILES AND KONK OUT AGAIN. I IMMEDIATELY WENT TO THE CLOSEST HYUNDAI DEALER. THEY SAID IT WAS A THROTTLE POSITION SENSOR. COULD REALLY HAVE BEEN FATAL. *TR

WHILE DRIVING THE CAR, THE ENGINE LOSES POWER. ENGINE AND ELECTRICAL SYSTEMS STILL RUNNING BUT WHEN PUSHING THE ACCELERATOR, YOU GET NO RESPONSE. THIS HAS HAPPENED TWICE WITHIN THE LAST 5 DAYS. WE HAVE CALLED AND SETUP AN APPOINTMENT WITH THE DEALERSHIP, BUT THE EARLIEST APPOINTMENT WAS THIS FRIDAY. LUCKILY WE WERE NOT IN HEAVY TRAFFIC OR A SERIOUS ACCIDENT COULD OF OCCURRED. *TR

WHEN STARTING OUT SLOW, LISE AT A STOP LIGHT, IF IT IS NECESSARY TO LIFT OFF THE ACCELERATOR BRIEFLY, THE TRANSMISSION SEEMS TO GO INTO A HIGH GEAR AND THE CAR JUST COASTS WITH NO POWER. BY PRESING THE ACCELERATOR HARD, A JACKRABBIT START RESULTS WHEN THE TRANSMISSION DOES FINALLY SHIFT DOWN. THIS CAN BE VERY SCARY. I HAVE TALKED TO OTHER OWNERS AND THIS IS A COMMON PROBLEM. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I BOUGHT THE NEW HYUNDAI GENESIS (MOTOR TREND OF THE YEAR 2009). I SOON REALIZED (WITHIN 200 MILES OF NEW CAR OWNERSHIP) THAT CAR WAS PULLING TO THE LEFT (SEVER PULL) AND TO MAINTAIN A CONSTANT PRESSURE TO THE RIGHT SIDE ON THE STEERING (STEERING AT 15 DEGREE RIGHT ANGLE) TO MAINTAIN CAR DRIVE STRAIGHT. VERY SOON I RESEARCHED THE UNIQUE PROBLEM. ALMOST ALL HYUNDAI GENESIS OWNERS HAVE MADE SIMILAR COMPLAINTS TO HYUNDAI DEALERS. HYUNDAI HAS BEEN HIDING A HUGE POTENTIAL PROBLEM WITH NEW GENESIS MODEL (2009). MANY OWNERS HAVE BEEN COMPLAINING AND NO ACTION IS BEING TAKEN BY THE COMPANY. HYUNDAI IS TRYING TO BLAME THIS ISSUE ON TIRES - THAT IS DEFLECT THEIR ISSUE TO SOMEONE ELSE. BUT THIS IS NOT THE CASE. TO VERIFY, RESEARCH THIS PROBLEM BY GOOGLE.COM - "HYUNDAI GENESIS STEERING ISSUE AND LEFT OR RIGHT PULL" AND YOU WILL GET MORE THAN HUNDRED SIMILAR COMPLAINTS FROM NEW OWNERS SINCE 2008/2009 MODEL RELEASE. I HAVE BEEN TO THE DEALER 3 TIMES TO FIX THIS ISSUE WITHIN 3000 MILES - BUT HYUNDAI DEALERS ARE JUST PERFORMING ALIGNMENTS - BUT DOESN'T FIX THE PROBLEM. WE NEED HELP FROM NHTSA (GOVERNMENT) AS THOUSANDS OF CUSTOMER LIKE MYSELF ARE STUCK - AND A POWERFUL FOREIGN CORPORATION IS UNWILLING TO BUDGE!! PLEASE HELP - I AM WILLING TO DONATE MY CAR FOR YOUR TESTING. BUT THIS IS A DISASTER WAITING TO HAPPEN AS STEERING DOESN'T DRIVE STRAIGHT AND VEERS OF TO LEFT (OR RIGHT). DO AMERICANS NEED TO DI

WHEN I WAS TRYING TO ENTER AN EXPRESSWAY FROM AN ENTRY RAMP, I STEPPED ON THE GAS AND GOT NO RESPONSE. THE ENGINE DID NOT REV UP AS IT WOULD IF THE CAR WAS IN NEUTRAL. I COASTED TO THE APRON , TURNED OFF THE CAR, AND RESTARTED IT. THE GAS RESPONDED NORMALLY AFTER RESTARTING BUT THE ENGINE LIGHT STAYED ON. I TOOK IT INTO THE DEALER AND THEY REPROGRAMMED THE ENGINE CONTROL UNIT, WHICH, SO FAR, HAS FIXED THE PROBLEM. I WAS TOLD THAT THE COMPUTER JUST LOST TRACK OF THE ACCELERATOR POSITION. WHILE THIS IS NOT QUITE AS DANGEROUS AS TOYOTA'S PROBLEM, IT COULD STILL GET SOMEONE KILLED IF THEY ARE TRYING TO PULL OUT IN TRAFFIC AND GETS NO GAS RESPONSE. ON THE GENESIS OWNERS FORUM THERE ARE AT LEAST 2 OTHER SIMILAR INCIDENTS THAT HAVE BEEN REPORTED. I WROTE TO HYUNDAI TO REPORT THIS ISSUE AND THEY RESPONDED THAT THEY WOULD LOG THIS INCIDENT. HOWEVER I DO NOT KNOW WHEN THEY SEND INFO TO NHTSA. *TR

HAVE 2009 HYUNDAI GENESIS AND HAD A BIG PROBLEM WITH THE CAR PULLING TO THE LEFT AND THEN THE RIGHT. HAS BEEN AT THE DEALERSHIP OVER 5 TIMES, MULTIPLE REPAIRS OF ALIGNMENT AND CAN'T CORRECT THE ISSUE. I EVEN HAD 3 INDEPENDENT SHOPS EVALUATE AND THEN CONFIRM ISSUE AND NOW HYUNDAI STATES THEY CAN NO LONGER CONFIRM PROBLEM. THEY WERE SURPRISED WHEN I PRODUCED THE INDEPENDENT OPINIONS. I WILL NOT PLACE MY FAMILY IN THIS VEHICLE. HYUNDAI NEEDS SOME PRESSURE TO CORRECT THIS ISSUE AND THEIR BEHAVIOR HAS BEEN APPALLING. I REALIZED THIS ISSUE THE DAY AFTER I PICKED UP THE CAR AND HYUNDAI HAS BEEN VERY RESISTANT TO HELP BUT I THINK IT IS BECAUSE THEY CAN NOT CORRECT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE PARKED ON A SLIGHT INCLINE WITH THE ENGINE TURNED OFF, HE EXITED THE VEHICLE. UNEXPECTEDLY, THE VEHICLE ROLLED BACKWARDS IN THE PARKING LOT. THE FRONT PASSENGER WAS ABLE ENTER THE DRIVER SIDE SEAT TO TURN THE ENGINE ON AND PLACE THE GEAR SHIFTER INTO 'PARK". THERE WERE NO INJURIES OR DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 15,000. UPDATED 02/23/10. *LJ THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED SPORADICALLY. UPDATED 08/11/10

HYUNDAI GENESIS 3.8L V6 2009 MODEL 1. STEERING PULL TO LEFT - SIGNIFICANT PULL DESPITE ALIGNMENT FIX 2. BRAKE JAM AT LOW SPEEDS INCLUDING AT TRAFFIC LIGHT STOPS 3. STEERING NOISE - WHEN TURNING LEFT DURING CAR PARKING AND BACK-UP 4. ENGINE NOISE LIKE MOTOR CYCLE WHEN DRIVING AT MODERATE SPEEDS 30-65 MILES/HOUR. *TR

THE SIDE VIEW MIRRORS ARE MOUNTED TOO HIGH AND CAUSE A BLIND SPOT ON THE DRIVERS SIDE WHICH BLOCKS YOUR VIEW OF THE GROUND ON THE LEFT FRONT CORNER OF THE CAR WHEN MAKING A LEFT TURN. THE TWO DRIVERS OF THIS CAR ARE 5'8" AND 5'10" AND BOTH HAVE THE SAME PROBLEM WITH IT. THE MIRRORS ARE MOUNTED ABOUT THREE INCHES TOO HIGH. *TR

IN MY OPINION THERE IS A DEFECT IN 2009 HYUNDAI GENESIS SEDAN V6 MODEL THE SUSPENSION BEHAVIOR CHANGES ABRUPTLY WHEN GOING FROM DRIVING NICELY SMOOTH FREEWAYS TO MORE STAND SURFACED URBAN STREETS. THE RIDE ON THE FORMER IS NORMALLY SMOOTH, FIRM BUT ACCEPTABLE HOWEVER ON THE LATER THE WHEELS BOUNCE SO BADLY THAT AT TIMES THEY BREAK CONTACT WITH THE STREET SURFACE. IT LITERALLY TOSSES THE REAR OCCUPANTS AROUND AND MAKES IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. I HAVE TRIED EVERYTHING I CAN DO INCLUDING CHANGE THE WHEELS BACK FROM THE OPTIONAL 18INCH RIMS TO 17INCH RIMS AND INCREASING THE TIRE SERIES FROM THE SPORTY 55 SERIES TO THE MUST COMPLIANT SERIES 60 TIRE RECOMMENDED BY THE FACTORY. *TR

SUBJECT: HYUNDAI GENESIS 2009 4.6 LITRE. NEW CAR 2000 MILES DRIVEN. WHEN ONE COMES TO A STOP WITH THE ENGINE RUNNING AND TRANSMISSION IN "DRIVE" AND THEN WHEN THE STOP/START BUTTON IS PRESSED, THE ENGINE STOPS BUT WHEN THE GEAR SHIFT LEVER IS PUSHED FORWARD FROM "DRIVE" TOWARDS "PARK" IT WILL ONLY TRAVEL AS FAR AS "NEUTRAL". THIS IS A HAZARD AS ANYONE NOT FAMILIAR WITH DRIVING THE CAR MIGHT ASSUME THE CAR IS IN "PARK" OR LEAVE IT IN "DRIVE" OR ""NEUTRAL", WALK AWAY AND PERMIT THE CAR TO FREE WHEEL ROLL. IN A CONVENTIONAL CAR WITHOUT A KEYLESS FEATURE, IT IS IMPOSSIBLE TO GET THE KEYS OUT OF THE IGNITION UNTIL THE GEAR SHIFT IS PLACED IN "PARK", A FEATURE IN PLACE FOR MANY YEARS AND UNIVERSALLY ACCEPTED. WHEN ONE TURNS OFF THE ENGINE AS DESCRIBED ABOVE THERE IS A MOMENTARY WARNING MESSAGE DISPLAYED ON THE DASH WHICH SAYS, "MOVE INTO PARK" BUT AS DESCRIBED ABOVE ONE CANNOT SHIFT THE LEVER PAST "NEUTRAL" UNLESS THE STOP/START BUTTON IS PRESSED AND THE MOTOR RESTARTS. IN OTHER WORDS, ONE CANNOT PUT THE CAR INTO "PARK" WITHOUT THE LEAVING THE ENGINE RUNNING. IT SEEMS TO ME THAT THERE SHOULD BE A VOICE WARNING WHICH SAYS, "RESTART ENGINE AND PLACE IN "PARK". AFTER HAVING A BIT OF A SCARE PARKING ON THE STEEP GRADE I HAVE LEARNED THE HARD WAY BUT I REMAIN CONCERNED ABOUT OUR FRIENDS AND AUTO SERVICE PERSONNEL WHO WILL DRIVE THE CAR AND WHO ARE NOT FAMILIAR WITH THIS CAR. *TR UPDATED 03/09/10 *BF UPDATED 04/05/10 *BF THE CONSUMER STATED IT WAS DETERMINED THE PROBLEM WITH TPMS WAS THE