2009 Hyundai Genesis complaints

IN JULY ,2014 , I WAS TOLD BY ANOTHER DRIVER THAT THE STOP LIGHTS WERE NOT FUNCTIONING; I IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL MECHANIC AFTER MY HYUNDAI DEALER TOLD ME THAT IT WAS NOT COVERED UNDER MY WARRANTY. IT WAS CORRECTED THE NEXT DAY AFTER MY CAR WAS LEFT UNTIL FIXED. I WAS JUST NOTIFIED BY NHTSA THAT A RECALL ( CAMPAIGN # 14V713) WAS JUST ISSUED FOR FAULTY STOPLIGHT PROBLEM. I CALLED MY LOCAL HYUNDAI DEALER TO SEE ABOUT RE-IMBURSEMENT AND WAS TOLD THAT THERE WASN'T A RECALL ISSUED YET FOR THIS PROBLEM AND WAS GIVEN THE # FOR CUSTOMER CARE. I JUST GOT OFF THE PHONE WITH HYUNDAI MOTOR AMERICA AND WAS TOLD THAT THE RECALL WAS BEING WORKED ON ( CAMPAIGN 125) AND THAT I WOULD BE RECEIVING A LETTER IN THE FUTURE. I ASKED IF THAT WOULD BE IN DAYS,WEEKS , MONTHS OR YEARS ,HE SAID HE DID NOT KNOW. REMEMBER THE BRAKE FLUID RECALL ! NOW HERE WE GO AGAIN...........A SAFETY ISSUE BUT NOT A SERIOUS ISSUE FOR HYUNDAI. YOU WOULD THINK THAT AN IMMEDIATE NOTIFICATION WOULD GO OUT TO EACH DEALER SO EVERY VEHICLE THAT THEY SERVICE COULD BE BROUGHT TO THE DEALER FOR IMMEDIATE CORRECTIVE ACTION. THIS COULD PREVENT A FUTURE REAR COLLISION AND POSSIBLE INJURY/ DEATH. IS THIS YET ANOTHER INDUSTRY STONE WALLING OF A" SAFETY ISSUE " IE KEY SWITCH AND AIR BAG. HOPEFULLY A FELLOW GENESIS OWNER WILL NOT HAVE A SERIOUS REAR END COLLISION IN THE NEAR FUTURE. *TR

I AM FILING ANOTHER COMPLAINT TO RECORD THIS CRITICAL DESIGN ISSUE BASED ON ALL THE RECENT COVER-UPS BY THE AUTOMOTIVE INDUSTRY. ON NOV 10TH,2013 MY VEHICLE WAS HIT IN THE REAR WHILE TRAVELING APPROXIMATELY 25 MPH BY ANOTHER VEHICLE AT A SPEED SLIGHTLY FASTER THEN MY VEHICLE. WHEN THE VEHICLE HIT US, THE HEADRESTS DEPLOYED MOVING OUR HEADS FORWARD BUT THE SEAT BELTS DID NOT RESTRAIN BOTH THE DRIVER AND THE PASSENGER. THE DRIVER SUSTAINED HEAD TRAUMA AS A RESULT. I CONTACTED HYUNDAI MOTORS ABOUT THIS SERIOUS CONDITION AND AFTER MANY LETTERS THEY SAID THAT THE VEHICLE MET ALL THE TEST DATA IN A COLLISION. WHAT THEY DIDN'T SAY IS THAT THERE ISN'T A TEST FOR REAR COLLISIONS REQUIRED BY THE NHTSB. THERE IS AN ISSUE WITH THE DESIGN OF THE HEADRESTS AND THE FUNCTION OF THE SEATBELT RESTRAINING CAPABILITY. THIS CAN ONLY BE PROVEN BY EITHER A REAR COLLISION RESULTING IN SERIOUS INJURY OR DEATH OR CONDUCTING A REAR END COLLISION AT A SLOW SPEED BY BOTH VEHICLES. HYUNDAI DID INSPECT THE VEHICLE AND THE SEATBELTS ( MEASURED THEM ; ONLY INSPECTION THAT COULD BE MADE). DO WE NEED TO SEE ANOTHER DEATH RESULTING IN THE NHTSB AND THE AUTO INDUSTRY AVOIDING TESTING TO SAVE MONEY OR IGNORE A SAFETY PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE ATTEMPTING TO STOP FOR A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLENISHED THE BRAKE FLUID AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS, ALL INVOLVING A CRASH WITHOUT INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

BRAKES WERE APPLIED AND THERE WAS EXCESSIVE PEDAL TRAVEL TO THE FLOOR AND SEVERELY REDUCED BRAKE EFFECTIVENESS. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE INITIAL OCCURRENCE. *TR

WAS TRAVELING ON VACATION AND WAS NOTIFIED BY ANOTHER MOTORIST THAT I HAD NO BRAKE LIGHTS. TOOK TO DEALER AND THEY REPLACED STOP LAMP SWITCH (#13-01-021-3). VEHICLE WAS STILL UNDER WARRANTY AND NO COST FOR REPAIR. DEALERSHIP DID NOT INDICATE THAT THERE WAS A RECALL OR SERVICE BULLETIN ON THIS PART OR WITH THIS ISSUE. HAD A SECOND INCIDENT, SIMILAR AS THE FIRST ONLY THIS TIME THE BRAKE LIGHTS FLICKERED WHEN BRAKE WAS APPLIED. I WAS NEARLY REAR ENDED BY A MOTORIST AND THEN WAS STOPPED AT A LIGHT BY THAT MOTORIST TO TELL ME OF THE ISSUE. THE FOLLOWING DAY I SMELLED A VERY HEAVY ELECTRICAL SMELL WHEN I STARTED THE VEHICLE. I AGAIN TOOK THE VEHICLE TO THE DEALERSHIP AND THEY FIXED THE SAME STOP LAMP SWITCH (DIODE) AT NO COST. HOWEVER, THE DEALER SAID THEY HAD NOT HAD ANY GENESIS IN FOR A SECOND TIME WITH THIS ISSUE. THE SERVICE MANAGER SUGGESTED THAT I WAS "RIDING THE BRAKE" AND SUGGESTED THAT THIS MIGHT CAUSE THE ISSUE. AGAIN, THERE WAS NO MENTION BY THE DEALERSHIP THAT THERE WAS A RECALL OR SERVICE BULLETIN FOR THIS ISSUE. *TR

IN SEPTEMBER, I WAS DRIVING TO WORK ON THE INTERSTATE AND WAS EXITING. TRAFFIC WAS BACKED UP ON THE EXIT RAMP AND SO I WAS BRAKING AT THE TOP OF THE EXIT RAMP. THERE WAS A BUMP AT THE TRANSITION FROM ASPHALT TO CONCRETE AND I HIT THAT BUMP WHILE I WAS BRAKING. THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR BUT I WAS ALREADY SLOWED DOWN SO I DID NOT HIT THE CAR IN FRONT OF ME ON THE RAMP. THE BRAKE PEDAL CONTINUED TO BE MUSHY BUT I WAS ABLE TO PUMP THE BRAKES NUMEROUS TIMES AND THE BRAKES STARTED TO WORK AGAIN. ON NOVEMBER 4, 2014, I WAS DRIVING TO WORK ON A SURFACE STREET AND HAD TO STOP FOR A PEDESTRIAN. WHILE I WAS BRAKING, MY RIGHT FRONT TIRE HIT A POTHOLE AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CAR SLOWED BUT DID NOT STOP COMPLETELY. I TURNED INTO MY PARKING GARAGE FOR WORK AND THE BRAKE PEDAL CONTINUED TO SINK ALL THE WAY TO THE FLOOR EVERY TIME I NEEDED TO STOP. I INCHED INTO A PARKING SPACE AND CONTINUED TO WORK. WHEN I WAS GOING HOME, I TURNED THE CAR ON AND PUMPED THE BRAKE PEDAL NUMEROUS TIMES BUT THE PEDAL CONTINUED TO BE MUSHY. I WAS ABLE TO STOP BECAUSE THE BRAKES WOULD SUDDENLY GRAB JUST BEFORE THE BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR. I MADE IT HOME SLOWLY AND AM GETTING THE BRAKES LOOKED AT TODAY. *TR

ALL 3 BRAKE LIGHTS STOPPED WORKING. MY WIFE DRIVING BEHIND ME DISCOVERED THE PROBLEM. THIS IS THE 2ND TIME OF THE SAME PROBLEM. (THE 1ST INCIDENT WAS ALSO REPORTED TO NHTSA.) THE FIRST TIME DEALER FIXED IT, IT'S A BURNT DIODE. AFTERWARD A RECALL SERVICE WAS PERFORMED ABOUT BRAKE LIGHT. APPARENTLY NONE FIXED THE REAL ISSUE. I AM AN ELECTRIC ENGINEER AND I GUESS IT WAS A COMMON DESIGN MISTAKE: THE DESIGNER DIDN'T COUNT MOMENTARY HIGH CURRENT FROM COLD LIGHT BULB WHEN CHOOSING THE COMPONENT. *TR

THE CAR HAD RECENTLY GOTTEN A MAJOR SERVICE AT THE DEALERSHIP IN EARLY AUGUST. THE CAR HAD NOT BEEN DRIVEN MUCH SINCE THAT SERVICE AS THE PRIMARY DRIVER WAS UNABLE TO DRIVE THE CAR FROM MID AUGUST THROUGH THE TIME OF THE INCIDENT. THIS IS A CAR THAT WAS WELL MAINTAINED THROUGH DEALERSHIP SERVICING. THE CAR WAS BEING DRIVEN ON THE FREEWAY AT NIGHT AT THE APPROXIMATE SPEED OF 65 MPH. SUDDENLY, A LOUD METALLIC CLANK, CLANK CLANK CAME FROM UNDERNEATH THE CAR. IT SOUNDED AS IF WE HAD RUN OVER SOMETHING ON THE FREEWAY. DIRECTLY FOLLOWING THIS, THE CAR LOST ALL POWER AND WE NOTICED THE SMELL OF ELECTRICAL BURNING. WE WERE UNABLE TO ACCELERATE AND THE HEADLIGHTS BEGAN TO DIM. LUCKILY, WE WERE ABLE TO STEER THE CAR OFF THE NEXT OFF RAMP & BRING THE CAR TO A STOP BUT THE POWER STEERING AND POWER BRAKING WERE GONE. HAD THIS NOT OCCURRED ON A SUNDAY NIGHT, THE RESULTS COULD HAVE BEEN VERY DIFFERENT. ONCE SAFELY TO THE SIDE OF , WE SMELLED A STRONG ELECTRICAL BURNING SMELL IN THE PASSENGER COMPARTMENT. WE DID NOT WITNESS EVIDENCE OF FIRE OR SMOKE. INITIALLY, THE LIGHTS WENT OUT COMPLETELY. THEY SLOWLY POWERED BACK ON BUT EACH TIME KEYLESS START BUTTON WAS PUSHED, THE LIGHTS WOULD BEGIN TO DIM AGAIN. THE CAR WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP CALLED THE FOLLOWING DAY TO LET US KNOW THAT THE ENGINE HAD A HOLE IN THE BLOCK. FROM THEIR ASSESSMENT, THIS WAS NOT CAUSED BY AN EXTERNAL FORCE BUT FROM THE FAILURE OF AN INTERNAL COMPONENT. WE FILED A CLAIM WITH HYUNDAI CORPORATE WHO DEEMED

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

IN JULY 2014, I VISITED MY LOCAL HYUNDAI DEALERSHIP TO TAKE CARE OF A RECALL NOTICE THAT I HAD RECEIVED AND THEY PROMPTLY TOOK CARE OF TWO RECALLS, ONE OF WHICH WAS CAMPAIGN 114 - REPLACING BRAKE FLUID AND INSPECTING THE HYDRAULIC ECU (HECU). THE RECALL HAS TO DO WITH THE OLD FLUID CORRODING PORTIONS OF THE HECU AND CAUSING BRAKE FAILURE. WELL TO THAT POINT, I HAD NOT HAD ANY BRAKE FAILURES OR PROBLEMS, BUT IT WAS WITHIN A WEEK OF THE INSPECTION I APPLIED THE BRAKES VERY HARD TO STOP AND AVOID HITTING A CAR ON THE HIGHWAY, THE BRAKES WORKED FINE, BUT UPON HITTING THE BRAKES A SECOND TIME, THE PEDAL WENT ALL THE WAY TO FLOOR BEFORE ANY BRAKING WAS APPLIED TO THE WHEELS. IT STAYED THAT WAY FOR THE REMAINDER OF MY TRIP (SOME 10-15 MORE MILES) I ATTEMPTED TO PUMP THE BRAKES AND EVEN STOPPED AT A LOCAL GAS STATION AND TURNED THE CAR OFF AND ON AGAIN TO SEE IF IT REMEDIED THE PROBLEM, IT DID NOT. WHEN I RETURNED HOME, I BEGAN TO LOOK INTO WHAT WOULD CAUSE THIS, AND THAT IS WHEN FOUND OUT THAT CAMPAIGN 114 WAS IN PLAY TO ACTUALLY ATTEMPT TO PREVENT THIS TYPE OF DISASTER. THE NEXT DAY I DROVE A DIFFERENT VEHICLE TO WORK AND WHEN I RETURNED HOME (STILL THE MONTH OF JULY 2014) I TRIED THE BRAKES ON THE HYUNDAI AGAIN AND THEY SEEMED TO WORK FINE. I CAUTIOUSLY DROVE THE CAR AND DIDN'T HAVE ANOTHER FAILURE UNTIL TODAY, WHEN I WAS ON THE HIGHWAY AND APPLIED THE BRAKES HARDER THAN USUAL, THE VERY NEXT BRAKING EVENT MY PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. I ASSUME THAT WHENEVER A HARD

I BOUGHT MY 2009 GENESIS BRAND NEW IN SEPTEMBER 2009. IN APRIL, 2010, I WAS TOLD I HAD TIRE WEAR AND NEEDED NEW TIRES. TIRES WERE WEARING IN THE SAME PATTERN, CUPPING, ALONG THE EDGE. PLACED MY 5TH SET OF TIRES ON THIS GENESIS IN MARCH 2014 AND THEY ARE NOW CUPPED JUST LIKE THE FOUR SETS PRIOR. TIRES ARE ALWAYS BALANCED. HAVE HAD ALIGNMENT DONE AND CHECKED AGAIN LATER. TIRES HAVE WORN IN THE SAME PATTERN SINCE THE FIRST SET WHEN BRAND NEW. TIRE BRANDS HAVE INCLUDED DUNLOP, BRIDGESTONE, MICHELIN, YOKOHAMA, AND FIRESTONE. TECHNICIANS ARE STUMPED BY THIS FLAW. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE BRAKE PEDAL SANK TO THE FLOOR. THE DEALER STATED THAT THE INNER BALL JOINTS AND THE HYDRAULIC ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I MISSED MY RIGHT HAND TURN THAT I USUALLY MAKE TO EXIT MY COMMUNITY, SO I STOPPED AND PUT THE VEHICLE IN REVERSE USING THE BACKUP CAMERA AS A GUIDE. I NOTICED THAT I WAS GETTING TOO CLOSE TO THE SIDEWALK CURBING AND I NOTICED A LARGE TREE NOT TO FAR FROM THE CURBING, SO I TURNED MY BODY AROUND TO MY RIGHT SIDE TO GET A VISUAL LOOK. WHILE I WAS DOING THIS I PUT MY FOOT ON THE BRAKE PEDAL,TURNED MY BODY BACK TO A NORMAL DRIVING POSITION AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR NEVER STOPPING THE VEHICLE.THE STEERING WHEEL SUDDENLY MOVED TO THE RIGHT AND THEN I HEARD A LARGE SOUND ( THE REAR END OF THE VEHICLE CRASHING INTO THE TREE THAT I SAW.) ALL OF THIS THAT HAPPENED TOOK ABOUT SEVEN TO TEN SECONDS!! I RELEASED MY SEAT BELT AND GOT OF THE CAR TO SEE THE DAMAGE. THE REAR END OF THE BUMPER ON THE PASSENGER SIDE WAS SEVERELY DAMAGED, THE QUARTER PANEL ON THE SAME SIDE WAS BLOWN OUT AND THE TOP OF THE TRUNK TOWARD THE RIGHT SIDE WAS ACTUALLY RIPPED AND DENTED. IRONICALLY I HAD AN APPOINTED WITH THE DEALERSHIP TO CHECK THE BRAKES THE SAME DAY OF THE ACCIDENT. I WAS DETERMINED TO FIND OUT WHY THE BRAKES FAILED. SO I DROVE THE VEHICLE KNOWING I HAD NO BRAKES AND MIRACULOUSLY MADE IT TO THE DEALERSHIP. THE SERVICE PERSONAL SAW HOW BADLY THE VEHICLE WAS DAMAGED AND I EXPLAINED TO THEM WHAT HAD HAPPENED.ONE OF THE GIRLS IN SERVICE DEPARTMENT, I DON'T REMEMBER HER NAME, COMPLETED THE PAPER WORK AND I WAS TOLD I HAD TO LEAVE THE VEHICLE.SHE ALSO TOLD ME THAT THERE WOULD NO CHARGE FO

I WAS DRIVING OUT OF MY COMMUNITY TO AN APPOINTMENT I HAD WITH HYUNDAI DEALERSHIP TO CHECK BRAKES WHEN I MISSED RIGHT TURN.I STOPPED THE CAR PUT IT IN REVERSE USING CAMERA AS MY VISUAL.I NOTICED I WAS GETTING CLOSER TO CURB AND SIDEWALK SO I TURNED MY BODY TO MY RIGHT AND SAW THERE WAS A BIG TREE CLOSE TO SIDEWALK.I WAS TURNING BACK TO NORMAL DRIVING POSITION AND APPLYING THE BRAKES AT SAME TIME WHEN THE PEDAL WENT COMPLETELY TO THE FLOOR,THE STEERING MOVED TO THE RIGHT, NEVER STOPPING THE CAR. I HEARD A LOUD CRASHING NOISE AND MY BODY BEING SEVERELY JERKED BACK AND FORTH. I NOTICED THE AUTO COLLAPSING HEAD REST POPPED UP.I REMOVED MY SEAT BELT PUT THE CAR INTO PARK AND WENT TO SEE THE DAMAGE.SURE ENOUGH I HAD HIT THE TREE WHICH SHOWED NO SIGN OF DAMAGE BUT THE REAR BUMPER ON THE PASSENGER SIDE WAS SEVERELY DAMAGED,QUARTER PANEL WAS BLOWN OUT AND TOP OF THE TRUNK MIDDLE RIGHT WAS ACTUALLY RIPPED AND TORN.I WAS DETERMINED TO SEE WHY THE BRAKES FAILED SO I DROVE THE CAR WITHOUT ANY BRAKES AND MIRACULOUSLY MADE IT TO DEALERSHIP.ONE OF SERVICE GIRLS SAW MY DAMAGED CAR AND ASKED WHAT HAPPENED.I TOLD HER BRAKES FAILED. SHE TOLD ME NOT TO WORRY BECAUSE THEY WILL FIX CAR WITHOUT ANY CHARGE BECAUSE THATS HOW HYUNDAI TREATS THEIR CUSTOMERS. I ASKED IF THERE WERE RECALLS ON THE CAR, SHE SAID NO.THEY TOLD ME MY CAR WILL BE READY NEXT DAY.I WENT NEXT MORNING AND ASKED FOR THE REPORT ON CAR WHICH SAID BRAKE FLUID WAS CHANGED TWICE AND BRAKES FAILED TWICE.THE SERVICE TECH NOTICED AUTO ANTI

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED RANDOMLY. THE DEALER REPLACED THE BRAKE LIGHT DIODES SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 8,110.

BRAKE LIGHTS STOP WORKING. *JS

BRAKE LIGHTS QUIT WORKING ENTIRELY. THERE WAS A RECALL ON THE BRAKE SWITCH ON THIS VEHICLE WHICH WAS REPLACED ON 12/08/13. SEVEN MONTHS LATER THERE IS A PROBLEM WITH THE BRAKE LIGHTS AND THE SERVICE MANAGER IS TELLING ME NOW IT IS A LED DIODE. THIS DIODE, Z01, SEEMS TO BE A PROBLEM. I DID NOT HAVE ANY ISSUES WITH MY BRAKE LIGHTS BEFORE THE RECALL WORK WAS DONE AND,I'VE OWN THIS CAR SINCE IT WAS NEW, NOW 7 MONTHS LATER I HAVE A BRAKE LIGHT ISSUE. THIS IS A SERIOUS MATTER AND SHOULD BE RECTIFIED. *TR

IAM FROM IRAQ.. MY CAR I BOUGHT 2 YEARS AGO WAS FUNCTIONING PROPERLY & NOW I CANNOT FIND ANY MAINTENENCE HYUNDAI DEALER NEAR BY AS I LOVE THIS CAR & WANT HELP FOR MAINTAINING & RETURNING TO FUNCTION PROPERLY BECAUSE EVERY THING NEEDS MAINTENANCE IN MY CAR FROM ENGINE & STABILITY CONTROL IN ROADS...PLEASE TO HELP ME. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE THE VEHICLE WAS AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE BRAKE LIGHTS REPEATEDLY DO NOT WORK AND THERE IS NO WARNING TO DRIVER ON DASH BOARD. THIS HAS NOW OCCURRED THREE TIME: NOVEMBER 8, 2011 APRIL 20, 2013 JUNE 16, 2014. *TR

WHILE DRIVING AND ATTEMPTING TO RAISE THE STEERING WHEEL HEIGHT THE STEERING WHEEL WOULD ONLY LOWER OBSTRUCTING THE GAUGES MAKING IT DIFFICULT TO SEE SPEED AND MAKING EXIT FROM THE VEHICLE CHALLENGING. *TR

THE BRAKES LIGHT HAVE FAILED MORE THAN ONCE AND NOW DON'T WORK AT ALL... I LOOKED DEEPER INTO THE ISSUE AND IT LOOKS LIKE A DIODE NEEDS TO BE REPLACED. THIS NEEDS TO BE A RECALL IT IS A MAJOR SAFETY ISSUE AND HAS HAPPENED TO NUMEROUS OWNERS. *TR

BRAKES WENT TO THE FLOOR, UPON TRYING TO STOP FOR A TRAFFIC LIGHT..... PUMPED BRAKES OVER AND OVER, STILL NO RESISTANCE IN THE BRAKE PEDAL. BEGAN TO PREPARE TO DOWNSHIFT THE A/T AND START EVASIVE MANEUVERS SO I DIDN'T JEOPARDIZE OTHER NEAR BY DRIVERS (AND MYSELF). AS I PREPARED MYSELF FOR AN ACCIDENT, THE BRAKE PEDAL BECOME "SPONGY" AND AFTER PUMPING IT A COUPLE MORE TIMES.... IT FINALLY BEGAN TO WORK. I WAS BESIDE MYSELF! AS A RETIRED MD STATE TROOPER, I KNEW HOW TO STOP THE VEHICLE; HOWEVER I COULDN'T BELIEVE THE CAR I LOVED WAS FAILING ME! AT THE NEXT INTERSECTION, I PULLED OVER, ALLOWED THE CAR TO COOL DOWN AND CHECK FLUID LEVELS (EVERYTHING WAS WITHIN NORMAL LIMITS) AND THERE WERE NO VISIBLE LEAKS UNDER THE VEHICLE OR ON THE GROUND. ON 10-18-2013....MY VEHICLE WAS TAKEN TO HYUNDAI AND HYUNDAI REPLACED MY BRAKE FLUID, EVEN THOUGH IT WASN'T NECESSARY I HAD THE FRONT BRAKE PADS REPLACED, AND THE 60K MILE SERVICE COMPLETED. AT THIS TIME, THERE WAS NO RECALL ON THIS HYUNDAI BRAKE ISSUE. IT IS NOW JUNE 2014 (MILEAGE IS NOW 74K) AND MY BRAKE PEDAL IS BECOMING SPONGY AGAIN AND MY STOPPING DISTANCE IS BECOMING LONGER........I'M AFRAID MY BRAKES ARE GOING TO FAIL ME AGAIN!!! I HOPE THAT DOESN'T HAPPEN WITH THE CHILDREN ON BOARD! I HAVE MAINTAINED THIS VEHICLE METICULOUSLY AND SERVICED IT AT EVERY HYUNDAI REQUIRED INTERVAL. THIS VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND HAS BEEN GARAGE KEPT. I'M VERY DISAPPOINTED THAT THIS BRAKE ISSUE HAS SERIOUSLY DEPRECIATED THE VALUE OF

WHILE DRIVING MY 2009 HYUNDAI GENESIS I WAS MOTIONED BY DRIVER BEHIND ME OF NO BRAKE LIGHTS I QUICKLY PULLED OVER AND ENGINE RUNNING AND SURE ENOUGH MY COUSIN WHO WAS WITH ME SAID I HAD NO BRAKE LIGHTS,I THE WENT TO THE NEAREST AUTO PARTS PLACE TURNED ENGINE OFF, AND ASKED THE MANAGER WHAT TO DO.HIS SUGGESTION WAS CHECK THE FUSES,WHICH I DID, THEY WHERE FINE.AT THAT POINT I DECIDED TO DRIVE HOME,CAR WON'T START WON'T COME OUT OF PARK AND WARNED STEERING LOCKED .I THEN CALLED ROADSIDE ASSISTANCE PROVIDED FREE OF CHARGE BY HYUNDAI.THE DRIVER OF THE TOW TRUCK COULD NOT START THE CAR COULD NOT TURN WHEEL HE THEN WHEN UNDER THE DASH BROKE STEERING LOCK MECHANISM AND WAS ABLE TO TURN THE WHEEL,CAR STILL WONT START.AFTER ALL THE REPAIRS WHERE DONE I WAS CHARGED $1461.01 FOR REPLACEMENT OF LOCK ASSEMBLY ,DIODE,BOLT SAFETY LOCK,WIRE JUMPER.I FEEL THIS ALL THING WAS DUE TO BRAKE LIGHT FAILURE AND THE REST OF THE DAMAGE BY THE TOW TRUCK DRIVER.WE ARE IN LITIGATION. *TR

I APPROACHED A STOP SIGN AND PREPARED TO STOP. THE BRAKE PEDAL FELT NORMAL AT FIRST, BUT SUDDENLY THE PEDAL WENT NEARLY TO THE FLOOR. THE ABRUPT CHANGE IN THE PEDAL, POSITION RESULTED IN MY PROCEEDING HALF WAY THROUGH THE INTERSECTION BEFORE STOPPING. FORTUNATELY THERE WAS NO CROSS TRAFFIC AT THE TIME. MY DEALER DIAGNOSED THE PROBLEM AS A FAILURE OF THE ABS MODULE, A $2500 REPAIR. HYUNDAI ISSUED A RECALL ON MY VEHICLE TO REPLACE THE BRAKE FLUID WHICH WAS FELT TO BE CORROSIVE AND COULD RESULT IN FAILURE OF THE ABS MODULE. I HAD THIS PERFORMED IN DECEMBER OF LAST YEAR. HYUNDAI'S WARRANTY COVERS THIS PART FOR 60,000 MILES OR 5 YEARS. MY CAR IS NO LONGER COVERED BY THE WARRANTY SINCE IT IS OVER 5 YEARS OLD, AND IN SPITE OF THE LOW MILEAGE, HYUNDAI SO FAR HAS DENIED ANY COMPENSATION. OBVIOUSLY THE INTENDED FIX, CHANGING THE BRAKE FLUID, DID NOT WORK, AND CAUSED THE MODULE FAILURE. SINCE THE COMPANY WAS AWARE THAT THIS COULD HAPPEN, IT SEEMS THE PROPER THING TO DO WOULD BE TO EXTEND THE WARRANTY ON THIS PART FOR OLDER VEHICLES. *TR

I HAVE ENCOUNTER THIS PROBLEM MULTIPLE TIME WITH THIS VEHICLE THROUGH OUT MY OWNERSHIP. I BOUGHT THE VEHICLE NEW AND HAVE ENCOUNTERED LOST OF BRAKE LIGHTS REPEATEDLY. I AM USUALLY INFORMED DURING A SCHEDULED MAINTENANCE THAT I HAVE NO BRAKE LIGHTS. THE SERVICE DEPARTMENT REPLACE THE Z01 DIODE, BUT IT DOESN'T SEEM TO BE A PERMANENT FIX, BECAUSE I'VE HAD THIS PART REPLACED REPEATEDLY DUE TO LOST OF BRAKE LIGHTS. THE LOST OF BRAKE LIGHTS IS A VERY DANGER SITUATION FOR ALL DRIVERS THAT COULD RESULT IN CRASH, INJURY AND FATALITIES. THIS SEEMS TO BE A COMMON ISSUE WITH HYUNDAI GENESIS VEHICLES PER MY INVESTIGATION ONLINE. *TR

THIS HAS BEEN AN ONGOING ISSUE, I HAVE FILED AT LEAST 4 COMPLAINTS CONCERNING A "SOFT PEDAL " ISSUE. THE DEALER HAS INSPECTED MY VEHICLE RECENTLY AS WELL AS HYUNDAI AMERICA AND I AM STILL AWAITING A RESPONSE AS TO WHAT WAS FOUND. THE VEHICLE WAS INSPECTED ON 1/22/2014. NOTE ON SERVICE INVOICE STATES " DPSM HAS BEEN OUT TO DRIVE AND INSPECT VEHICLE. NO PERSON FROM PARKWAY HYUNDAI CAN GIVE ANY FURTHER INFORMATION. THIS IS A MATTER FOR HYUNDAI MOTOR AMERICA." IT HAS BEEN 5 MONTHS SINCE THE INSPECTION AND HMA HAS STILL NOT CONTACTED ME. I DON'T KNOW WHAT IS GOING ON WITH THIS WEBSITE BUT IT NOLONGER SHOWS THE GENESIS UNDER HYUNDAI IF SEARCHING FOR COMPLAINTS,RECALLS OR INVESTIGATION. AS WE APPROACH THIS HOLIDAY PERIOD I HOPE THAT THERE ARE NO SERIOUS ACCIDENTS AS A RESULT OF THE "SOFT PEDAL" ISSUE AS WELL AS A READ COLLISION AT LOW SPEED THAT TRIGGERS THE HEAD SEAT RESTRAINT TO DEPLOY AND THROWS BOTH FRONT SEAT PASSENGERS FORWARD AND THE SEAT BELTS WON'T DEPLOY AT THIS LOW SPEED. JUST ANOTHER COMPLAINT THAT HASN'T BEEN ADDRESS. IS THE NHTSA OVERLOADED WITH ALL THE RECALLS FROM INDICATION OVER THE YEARS. GM AS AN EXAMPLE. *TR

THIS COMPLAINT IS IN JUNCTION WITH THE BRAKE FLUID RECALL FOR HYUNDAI GENESIS. HAD TO STEP ON MY BREAK ALL THE WAY TO THE FLOOR IN ORDER TO STOP VEHICLE. ALMOST CRASHED INTO CAR AHEAD OF ME. TOOK VEHICLE IMMEDIATELY TO DEALERSHIP. NOTIFIED BY DEALER THAT THE HYDRAULIC ELECTRIC CONTROL UNIT NEEDS REPLACEMENT. DID RESEARCH AND REALIZED MOST LIKELY DUE TO THE CORROSIVE BRAKE FLUID THAT IS A KNOWN RECALL. DEALERSHIP IS BEING DIFFICULT IN REPLACING HECU EVEN THOUGH IT IS CLEARLY RELATED TO THE CORROSIVE BRAKE FLUID RECALL. THIS IS A SERIOUS SAFETY HAZARD AS IF I WAS DRIVING FASTER OR BRAKED LATER IT COULD HAVE BEEN A MULTI VEHICLE ACCIDENT. *TR

FORTY FIVE MINUTES AFTER PICKING UP MY NEW ( TO ME ) CAR AT THE DEALERSHIP I HAD PURCHASED IT FROM I WAS DRIVING DOWN THE ROAD AND IN AN INSTANT I HAD TO STEP ON THE BRAKES HARD BECAUSE THE TRUCK IN FRONT OF ME STOPPED QUICKLY TO MAKE A LEFT HAND TURN. UPON DOING SO THE BRAKE PEDAL WENT ALL THE WAY DOWN AND I CRASHED INTO THE TRUCK. AFTER THE CRASH I RESTARTED THE CAR TO MOVE IT TO THE SIDE OF THE ROAD AND IT STOPPED NORMALLY LIKE IT SHOULD. I WAS LEFT WITH THE FEELING THAT I HAD NO BRAKES FOR THAT INSTANT. TOTALLY UN AWARE OF A BRAKE RECALL ON THE NEW CAR, WHEN I FOUND OUT LATER THAT NIGHT ABOUT THE RECALL I WAS UPSET BECAUSE I COULDN'T BELIEVE THAT A WELL ESTABLISHED 30 YEARS IN BUSINESS DEALERSHIP WOULD SELL ME A CAR AND NOT HAVE MENTIONED OR EVEN TAKEN CARE OF IT. ON THE FOLLOWING MONDAY AFTER THE ACCIDENT I CALLED HYUNDAI MOTOR OF AMERICA TO VERIFY THAT MY NEW TO ME GENESIS HAD NEVER BEEN RECALLED (REPAIRED YET ) . HYUNDAI SAID THEY WERE SORRY AND SENT ME OUT AN INVESTIGATION PACKET THAT I AM CURRENTLY FILLING OUT AND GATHERING INFORMATION FOR. THEY ALSO ASKED ME WHAT I WAS SEEKING FROM HYUNDAI. I REPLIED. I WANTED MY CAR FIXED PERFECT. THE TRUCK I HIT REPAIRED. MY RECALL TAKEN CARE OF AND WOULD LIKE SOME SORT OF STATEMENT OR DOCUMENT STATING THAT MY CAR WAS PRONE TO BRAKE FAILURE SO I CAN APPEAL THE SIR CHARGE I WILL RECEIVE FROM MY INSURANCE COMPANY FOR THE NEXT FIVE YEARS AT 500-600 PER YEAR FOR AN AT FAULT ACCIDENT. MY CAR WAS TOWED AWAY TO A BODY SHOP WITH CONSIDERA

I WAS TRAVELING APPROXIMATELY 25 MPH IN A RESIDENTIAL NEIGHBORHOOD, PREPARING TO COME TO A STOP AT AN INTERSECTION WHEN I DEPRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR. I PUMPED THE BRAKES AND IT THEN ENGAGED AND STOPPED THE CAR. I CAREFULLY AND SLOWLY DROVE THE CAR TO THE DEALERSHIP THE FOLLOWING MORNING. AFTER INSPECTING THE CAR, THE DEALERSHIP TOLD ME THAT THE HECU AND ABS MODULE WOULD NEED TO BE REPLACED AND THE BRAKE FLUID FLUSHED AND REPLACED. THEY SAID THIS WOULD COST ABOUT $3,000 AND THEY CONTACTED MY EXTENDED WARRANTY INSURANCE CARRIER TO ATTEMPT TO GET THE COST COVERED BY INSURANCE. A DAY LATER THE DEALERSHIP TOLD ME THAT THE INSURANCE COMPANY HAD SENT AN INSPECTOR OUT TO TEST DRIVE THE CAR AND WOULD SEND ANOTHER INSPECTOR TOMORROW TO INSPECT THE HECU AND ABS MODULE AND THEY'RE STILL ATTEMPTING TO WORK WITH THEM TO GET THE COST COVERED. I TOOK THE CAR IN FOR THE SAFETY RECALL ON 10/24/13 AND THE BRAKE FLUID WAS REPLACED, AND I ALSO HAD NEW BRAKES INSTALLED ON 3/8/14, YET I STILL HAD THE BRAKES FAIL A MONTH LATER. HYUNDAI SHOULD BE DOING THE REPAIRS WITHOUT QUESTION AND INSTEAD THEY'RE TRYING TO GET THE EXTENDED WARRANTY INSURANCE CARRIER TO COVER IT AND I'M HAVING TO WAIT IT OUT WHILE THEY BICKER ABOUT COSTS. *TR

I HAVE FILED TWO OTHER COMPLAINTS ON THIS ISSUE ( 10548785 & 10558354 ) AND HAD HYUNDAI ADDRESS IT WITHOUT ANY SATISFACTORY RESOLUTION. THE LATEST RESPONSE BY HYUNDAI WAS TO INSPECTED THE VEHICLE WHICH WAS DONE ON 1/23/2014 . AT THAT TIME, I WAS TOLD THAT HYUNDAI WOULD CONTACT ME ON THE FOUND RESULTS OF THIS "INSPECTION". WELL HERE IT IS 2 MOS LATER AND I HAVE NOT RECEIVED ANY RESPONSE FROM THE PERSON DOING THE INSPECTION OR FROM HYUNDAI. I RECENTLY CONTACT HYUNDAI CONCERNING THIS LACK OF RESPONSE AND WAS TOLD THAT THERE WASN'T A PROBLEM AND THAT THE VEHICLE ISSUE IS "NORMAL " FOR THE VEHICLE. I REQUESTED A LETTER FROM HYUNDAI STATING SPECIFICALLY THAT" THIS SOFT PEDAL CONDITION IS A NORMAL OPERATING CONDITION FOR THE GENESIS AND THAT IT IS SAFE". I HAVE NOT HEARD BACK FROM HYUNDAI TO DATE. MY CONCERN IS THAT HYUNDAI IS STONEWALLING THIS ISSUE JUST LIKE GM HAS DONE WITH THE ISSUE OF THE FAULTY IGNITION THAT WAS KNOWN TO BE A PROBLEM YEARS AGO AND IS NOW COMING TO LIGHT. WHERE HAS THE NHTSA BEEN FOR ALL THESE YEARS? WHAT IS THE STATUS OF THE INVESTIGATION BY NHTSA CONCERNING THE SOFT PEDAL PROBLEM WITH THE GENESIS? I WILL KEEP THIS AS AN OPEN ISSUE UNTIL THE INVESTIGATION IS COMPLETE; LET'S HOPE IT ISN'T BURIED IN THE NHTSA FILES FOR YEARS LIKE IN THE CASE OF THE GM ISSUE WITH THE FAULTY IGNITION SWITCH. THESE INVESTIGATIONS SHOULD BE COMPLETED IN 90 DAYS OR LESS. *TR

THE BRAKES BECAME SPONGY, INCREASED TRAVEL, AND LOST STOPPING POWER. I HAD TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO AVOID AN ACCIDENT. I HAVE HAD THE BRAKE FLUID REPLACED, BUT SUSPECT THAT THIS IS DUE TO CORROSION THAT ALREADY OCCURRED FROM THE FAULTY BRAKE FLUID AND ABS MODULE. I WOULD APPRECIATE ANY ASSISTANCE IN CONVINCING HYUNDAI OF THIS. *TR

BRAKE PEDAL WENT TO FLOOR. VERY DIFFICULT TO STOP VEHICLE. THIS IS AN INTERMITTENT PROBLEM AND DOES NOT HAPPEN ALL THE TIME. TYPICALLY HAS OCCURRED ONCE OR TWICE PER MONTH. THIS CONTINUES EVEN AFTER HAVING THE MASTER CYLINDER REPLACED AND FILLING A COMPLAINT WITH THE NHTSA. HYUNDAI CHECKED THE HECU MODULE UNDER THEIR RECALL CAMPAIGN #114 AND STATES THE HECU IS WITHIN SPECS. HOWEVER, SINCE THIS IS AN INTERMITTENT ISSUE THEY CANNOT DIAGNOSIS THE PROBLEM UNTIL IT FAILS. CANNOT DRIVE VEHICLE AS WE CANNOT PREDICT NEXT TIME THIS FAILURE WILL OCCUR. *TR

BRAKE PEDAL WENT ALMOST TO THE FLOOR. THOUGHT I LOST MY BRAKES. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). AFTER THE VEHICLE WAS REPAIRED THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 25 MPH WHEN IT FELL TO THE FLOOR BOARD AND THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED AIR WAS ENTERING THE BRAKE SYSTEM CAUSING THE FAILURE. THE BRAKE FLUID WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE CONSUMER STATED THE BRAKE WENT TO THE FLOOR AFTER THE LAST REPAIR.

WHILE APPLYING THE BRAKES, THE BRAKE PEDAL WOULD GO TO THE FLOOR AND FAIL TO STOP THE VEHICLE. I HAD TO REPEATEDLY PUMP THE BRAKES TO GET THE CAR TO STOP. PRESSING THE BRAKE WITHOUT PUMPING WOULD CAUSE THE BRAKE PEDAL TO GO TO THE FLOOR. *TR

IN OCTOBER WHILE THE CAR WAS AT THE DEALER FOR SERVICE THEY ASKED ME WAIT A FEW MORE MINUTES AND EXPLAINED THEY WERE REPLACING THE BRAKE FLUID. WITHIN A MONTH OF THAT SERVICE I STARTED NOTICING A SOFT PEDDLE WHICH TURNED TO A TO THE FLOOR PEDAL ON OCCASIONS. FINALLY IN LATE DEC 13 IT GOT VERY BAD AND THE BRAKES WERE UNRESPONSIVE AND TOOK A GREAT DEAL OF PRESSURE TO ACTIVATE FROM TIME TO TIME. I BROUGHT THE CAR TO THE DEALER TODAY UNDER A NEW RECALL I JUST RECEIVED REGARDING BRAKE FLUID REPLACEMENT. THEY REPLACED THE FLUID AND BLED THE SYSTEM, THEY SAID THEY WERE NOT SATISFIED WITH THE RESULT AND CONTINUED TO LOOK FOR ANOTHER ISSUE. THEY FOUND THE MAST CYLINDER WAS LEAKING. THE TECH TOOK ME ON THE SIDE AND SAID THE FLUID THAT WAS IN THERE ATTRACTED METAL SHAVINGS THAT PROBABLY CAUSED THE MASTER CYLINDER SEAL TO FAIL. THEY WOULD NOT LET ME DRIVE THE CAR HOME AND GAVE ME A LOANER. *TR

I FILED MY ORIGINAL COMPLAINT ON 10/21/13 CONCERNING A SOFT PEDAL CONDITION. AFTER MANY VISITS TO MY DEALER, HYUNDAI AGREED TO REPLACE THE HECU AND FLUSH / BLEED THE SYSTEM AGAIN TO CORRECT MY ISSUE. THE WORK WAS PERFORMED AT THE END OF NOVEMBER AND I PICKED UP THE CAR IN EARLY DECEMBER. AFTER DRIVING THE VEHICLE FOR A FEW DAYS THE WAS NO IMPROVEMENT / CORRECTION OF THE PROBLEM. I CONTACTED MY DEALER AND WAS TOLD THAT THERE WAS NO PROBLEM WITH THE BRAKE SYSTEM AND " THAT THE SOFT PEDAL CONDITION I WAS EXPERIENCING IS A NORMAL CHARACTERISTIC OF THE GENESIS" I DID NOT AGREE WITH THE ANSWER AND WAS GIVEN THE CUSTOMER CARE # AT HYUNDAI. I CONTACTED HYUNDAI ON 12/17/13 AND EXPLAINED MY POSITION ( PRESSURE IS BEING LOST DUE TO FLUID MOVING SOMEWHERE IN THE HYDRAULIC SYSTEM ) STATING THAT IS NOT NORMAL. I REQUESTED THAT SOMEONE IN THE DESIGN ENGINEERING OR BRAKE SYSTEMS ENGINEERING DEPARTMENT CONTACT ME AND STATE THAT " THIS IS A NORMAL CHARACTERISTIC OF THE GENESIS" TELL ME THAT THIS IS NORMAL AND SAFE. I WAS GIVEN A CASE # BUT HAVE NOT HAD A RESPONSE TO DATE. IF IN FACT THE SOFT PEDAL CONDITION IS A NORMAL CONDITION OF THE GENESIS , THEN WHY DOESN'T HYUNDAI JUST STATE THAT.....OR IS THERE MORE TO THE PLOT? WHAT IS THE STATUS OF THE NHTSA INVESTIGATION OF THIS ISSUE? *TR

I WAS DRIVING AT 45 MPH APPROACHING AN INTERSECTION AND OBSERVED THE TRAFFIC SIGNAL TURN RED. I APPLIED THE BRAKES AND THE PEDAL FREELY SUNK TO THE FLOOR WHILE I HAD NO BRAKING POWER. I LET UP ON THE BRAKE PEDAL AND PUMPED THE PEDAL AND AFTER SEVERAL PUMPS HAD WEAK BRAKING. I WAS ABLE TO STOP AFTER ROLLING PARTLY INTO THE INTERSECTION. WHILE AT A STOP, I THEN PUMPED THE BRAKE PEDAL AND NOTED I HAD BRAKING POWER BUT THE PEDAL WOULD FALL ALL THE WAY DOWN UNDER CONTINUOUS PRESSURE. I WAS ABLE TO DRIVE HOME CAUTIOUSLY NOTING THE SAME SITUATION WITH THE BRAKE PEDAL. *TR

ON 11/5/13, I RECEIVED EMAIL NOTICED FROM NHTSA'S ODI OF CAMPAIGN ID NUMBER 13V489. UPON CLICKING THE LINK I WAS PROVIDED FURTHER INFORMATION INCLUDING THE FOLLOWING: "HYUNDAI WILL INSPECT THE HECU MODULE FOR PROPER OPERATION, AND WILL REPLACE THE MODULES AS NECESSARY." AFTER RECEIVING A NOTICE FROM HYUNDAI FOR A DIFFERENT RECALL (13V113), I CONTACTED HYUNDAI, AND MADE AN APPOINTMENT TO HAVE RECALL SERVICE FOR BOTH CAMPAIGNS DONE AT CAROUSEL HYUNDAI, WEST CHESTER, PA ON 12/17/2013. CAROUSEL INSISTED THE BRAKE FLUID SERVICE WAS BASED DID NOT INCLUDE COMPONENT INSPECTION BASED ON SERVICE BULLETIN 13-01-006-02, AND FAILED TO PERFORM AN INSPECTION, BUT NOTED ON MY INVOICE "COMPLETED CAMPAIGN TL6 AS REQUIRED." ON 12/30/13, I CONTACTED HYUNDAI BY TELEPHONE, ASKED WHY THE DEALERSHIP DID NOT HAVE THE PROPER INFORMATION TO PERFORM THE INSPECTION AND WAS TOLD THAT THE RECALL INFORMATION WAS NOT AVAILABLE TO THE DEALERSHIP UNTIL AFTER MY VEHICLE WAS TAKEN IN FOR SERVICE ON 12/17/13. I WAS THEN INFORMED THAT IF I WANTED THE BRAKE SYSTEM COMPONENTS INSPECTED FOR CORROSION DAMAGE, I WOULD NEED TO TAKE THE VEHICLE IN FOR AN ADDITIONAL RECALL SERVICE. SINCE NHTSA PROVIDED ME WITH THE PROPER RECALL INFORMATION FOR THIS CAMPAIGN ON 11/5/13, IT IS NOT CLEAR WHY HYUNDAI FAILED TO PROVIDED THIS INFORMATION TO THEIR AUTHORIZED SERVICE NETWORK UNTIL AFTER 12/17/13, MORE THAN 30 DAYS LATER, RESULTING IN IMPROPER SERVICING TO COMPLETE THE NHTSA CAMPAIGN. MANY CONSUMERS ARE UNLIKELY TO CHALLENGE THE L

MY VEHICLE WAS HIT IN THE REAR WHILE EXITING A HIGHWAY ON THE EXIT RAMP APPROACHING A STATE HWY. ,TRAVELING AT APPROXIMATELY 25-30 MPH AT THE TIME.THE IMPACT DEPLOYED THE HEADRESTS BUT THE SEAT BELTS DID NOT RESTRAIN THE DRIVER OR THE PERSON IN THE PASSENGER SEAT CAUSING HEAD TRAUMA TO THE DRIVER.AS A RESULT OF HITTING THE STEERING WHEEL. THE DRIVER WAS TAKEN , BY AMBULANCE,TO THE HOSPITAL FOR MEDICAL TREATMENT. THAT DAY I CONTACTED MY DEALER AND REQUESTED THAT THE VEHICLE BE INSPECTED ( SEAT BELTS AND HEAD REST) AT A LOCAL DEALER THE NEXT DAY AND THE HEAD RESTS BE RE-SET. HYUNDAI REFUSED TO ALLOW THE DEALER TO TOUCH THE VEHICLE AND HIRED A 3RD PARTY ENGINEERING FIRM TO INSPECT THE VEHICLE. THE INSPECTION WAS PERFORM AT MY LOCAL DEALER AND I WAS PRESENT DURING THE INSPECTION ( MEASUREMENTS ONLY WERE TAKEN). HYUNDAI CONTACTED ME AND SAID THAT SEAT BELTS AND HEAD RESTS WERE FOUND TO BE OPERATING ACCORDING TO DESIGN. THEY ALSO DIRECTED ME TO SAFECAR.GOV WEBSITE FOR MY REQUESTED CRASH TEST DATE WHICH THEY DID NOT SUPPLY. I CHECKED THE WEBSITE AND ONLY FOUND ROLLOVER, FRONTAL AND SIDE CRASH DATA. I WOULD LIKE TO HAVE THE NHTSA REVIEW TEST DATA FOR REAR END COLLISIONS WITH BOTH VEHICLES MOVING AT SPEEDS BETWEEN 25-30 MPHFOR 1ST VEHICLE AND 40 MPH FOR THE 2ND VEHICLE. I BELIEVE THAT THE HEADRESTS WILL DEPLOY BUT THE SEAT BELTS WILL NOT RESTRAIN THE DRIVER AND THE PASSENGER. THIS IS A SAFETY ISSUE THAT CANNOT BE KNOWN TO THE GENESIS OWNERS UNTIL IT IS TOO LATE. I DO NOT HAVE THE RESO

WHEN THE BRAKES ARE APPLIED THE CAR STARTS TO SLOW DOWN BUT DOES NOT STOP UNTIL THE BRAKES GO ALMOST TO THE FLOOR. I AM JUST WAITING FOR THE TIME WHEN IT DOES NOT STOP AT ALL. WITH ALL THE COMPLAINTS I AM SEEING ABOUT THESE BRAKE PROBLEMS IT APPEARS A RECALL SHOULD BE FORTHCOMING FROM HYUNDAI. *TR

TL* THE CONTACT OWNS 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE AT A STOP, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED UNDER THE RECALL IN APRIL OF 2013 BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.

DRIVING IN A 45 MPH ROAD, THERE WAS A TRAFFIC LIGHT THAT TURNED RED. MY SPEED BEFORE STARTING TO BRAKE WAS APPROXIMATELY 40 MPH. WHEN I PRESSED THE BRAKE PEDAL, IT WENT ALMOST TO THE FLOOR AND THE CAR WAS NOT STOPPING. IMMEDIATELY I PUMPED THE BRAKE PEDAL SEVERAL TIMES AND FORTUNATELY THE BRAKES SLOWED DOWN THE CAR UNTIL IT CAME TO A STOP ALMOST AT THE MIDDLE OF THE INTERSECTION. IT WAS A BLESSING THAT THERE WAS NO OTHER CAR IN FRONT OF ME OR CROSSING THE INTERSECTION AT THE TIME. DROVE HOME VERY SLOWLY AND TOWED THE VEHICLE TO THE SERVICE CENTER. ABS MODULE WAS REPLACED AT A COST OF OVER $2400.00. A FEW MONTHS BEFORE THE CAR HAD THE BRAKE FLUID REPLACED DUE TO A VEHICLE RECALL FROM HYUNDAI. SERVICE PERFORMED BY THE SAME SERVICE CENTER THAT REPLACED THE FAULTY ABS MODULE. *TR

TL* THE CONTACT OWNS 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND APPLYING THE BRAKES, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) WHICH STATED THAT THE HECU MODULE WOULD BE REPLACED AS NECESSARY HOWEVER, THE TECHNICIAN REFUSED TO REPLACE THE HECU MODULE UNDER THE RECALL AND STATED THAT THEY WOULD ONLY REPLACE THE BRAKE FLUID. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE DEALER WAS NOT AUTHORIZED TO REPLACE THE HECU MODULE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

AT THE TIME OF THE FIRST INCIDENT I HAD COME TO A STOP AND NOTICED THE CAR STARTING TO MOVE FORWARD AND THE BRAKE PEDAL SLOWLY MOVING TOWARD THE FLOOR. I THOUGHT IT WAS PROBABLY LOW BRAKE FLUID, BUT CHECKED IT AND IT WAS FINE. THE PROBLEM CONTINUED AND SEEMED TO SLOWLY GET WORSE. I HAVE SINCE TAKEN IT IN FOR SERVICE AND REPAIR OF THE BRAKE RELATED RECALL ITEMS. THIS DID NOT RESOLVE THE PROBLEM AND I WAS TOLD I NEEDED THE ABS CONTROL MODULE REPLACED AT A COST OF APPROXIMATELY $2400. AFTER REALIZING THAT THE NHTSA IS CURRENTLY INVESTIGATING THIS FAULTY PART, I WANTED TO MAKE SURE THAT MY ISSUES WITH THIS PART WERE ADDED TO THE LIST OF COMPLAINTS. *TR

PROBLEM: UPON STEPPING ON BRAKES, REDUCED BRAKE PRESSURE, LONGER PEDAL TRAVEL- FEELING LIKE POSSIBLE MASTER CYLINDER FAILURE, BUT BRAKES CONTINUED TO WORK. NOV. 15, 2013 RECEIVED HYUNDAI SAFETY RECALL NOTICE 13V-113: REPLACE STOP LAMP SWITCH AND FLUSH/REFILL BREAK FLUID. DEALER COMPLETED SERVICE NOV 30. DEALER SAID MASTER CYLINDER NEEDED TO BE REPLACED. SERVICE PERFORMED DEC. 5. DEALER THEN SAID HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED REPLACEMENT. I FEEL THE BRAKE PROBLEMS ARE DUE TO THE FAULTY BREAK FLUID THAT WAS INSTALLED BY THE MANUFACTURER AND REPAIRS NEED TO BE DONE AT THE MANUFACTURES EXPENSE. *TR

PROBLEM: UPON APPLYING BRAKES, REDUCED BRAKE PRESSURE & LONGER PEDAL TRAVEL, FEELING LIKE MASTER CYLINDER PROBLEM- ALTHOUGH BRAKES CONTINUED TO WORK WITH GREATER EFFORT. NOV. 2013 RECEIVED HYUNDAI SAFETY RECALL NOTICE 13V-113: REPLACE STOP LAMP SWITCH AND FLUSH/REFILL BRAKE FLUID. DEALER COMPLETED SERVICE NOC 30, 2013. DEALER SAID THAT MASTER CYLINDER NEEDED REPLACEMENT. SERVICE PERFORMED DEC. 5, 2013. DEALER THEN SAID HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED REPLACEMENT. (PARTS ORDERED.) I FEEL THAT MY BRAKE PROBLEMS WERE CAUSED BY THE MANUFACTURER INSTALLING INADEQUATE/FAULTY BRAKE FLUID. THE REPAIRS NEED TO BE DONE AT THE MANUFACTURER'S EXPENSE. *TR

WHILE DRIVING THE CAR AT 5.20 PM ON MONDAY DECEMBER 2, 2013, MY BRAKES FAILED. THE BRAKE PEDAL ALMOST WENT TO THE FLOOR, WERE VERY SOFT, AND ONLY BARELY WORKED. I MANAGED TO STOP THE CAR WITHOUT HITTING ANY OTHER VEHICLE. SINCE I WAS CLOSE TO HOME, I CAREFULLY MANEUVERED THE CAR TO MY GARAGE WHERE IT WAS SAFELY PARKED. ON TUESDAY MORNING (THE NEXT DAY) I HAD THE CAR TOWED TO SHAWNEE MISSION HYUNDAI. THAT AFTERNOON THEY CALLED ME BACK TO SAY THAT THE PROBLEM WAS COMPLETE FAILURE OF THE BRAKE CONTROL MODULE (HECU). UPON INVESTIGATION, AND WITHOUT ANY ADVICE OR ASSISTANCE FROM THE PEOPLE AT HYUNDAI, I HAVE DISCOVERED THAT THIS IS A KNOWN ISSUE FOR HYUNDAI, AND THE SUBJECT OF A RECALL. I AM WRITING TO INFORM THE AUTHORITY THAT THE PARTS FAILED ON MY CAR. *TR

I HAD TO TAKE MY CAR INTO SERVICE DUE TO TWO RECALLS THAT HAD BEEN POSTED. ONE FOR THE BRAKE SWITCH AND THE SECOND FOR THE BRAKE FLUID. IN ADDITION TO THAT, MY WIFE HAD ALSO MENTIONED TO ME THAT THE BRAKES FELT "SPONGE-Y". ONCE I GOT TO THE LOCAL DEALERSHIP AND NOTIFIED THE SERVICE ADVISOR WHAT ISSUES I HAD, HE TOLD ME THAT MY CAR NEEDS A NEW ABS MODULE. I DID SOME ONLINE RESEARCH AND DISCOVERED THAT THERE HAVE ALREADY BEEN SIMILAR COMPLAINTS FILED FOR THIS PROBLEM. I WOULD LIKE TO ADD MYSELF TO THAT LIST OF CONSUMERS WHO HAVE THIS VEHICLE WITH THIS PROBLEM. I LOOK FORWARD TO HAVING THIS ISSUE BEING RESOLVED. *TR