2009 Hyundai Genesis complaints

ON 8/13/13 AT APPROX 930AM, TRAFFIC WAS APPROACHING A TRAFFIC LIGHT WHEN IT TURNED YELLOW. DRIVER OF VEHICLE INFRONT OF ME SUDDENLY STOPPED AND AS I APPLIED THE BRAKE TO STOP AS WELL, MY BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT HAD NO BRAKING POWER. I WAS NOT ABLE TO STOP SO UNFORTUNATELY I STRUCK THE VEHICLE INFRONT OF ME. ALL REPAIRS WERE FINISHED ON 8/29/13. AS I BACKED INTO MY DRIVEWAY I NOTICED THAT MY BRAKE LIGHTS WERE NOT WORKING. I CONTACTED THE AUTO BODY SHOP AND THEY LOOKED AT IT THE NEXT DAY. THEY ADVISED ME THAT THE BRAKE LIGHTS WERE NOT IN DIRECT RELATION TO THEIR SERVICES RENDERED BUT THAT I SHOULD TAKE IT TO A LOCAL DEALERSHIP TO HAVE IT CHECKED OUT. THEY ALSO ADVISED ME THAT MY BRAKE PEDAL SEEMED SOFT AND SHOULD ALSO BE LOOKED AT. I MADE AN APPOINTMENT WITH THE DEALER AND THEY ADVISED ME THAT THERE WAS A RECALL ON THE BRAKE FLUID AND STOP LIGHT SWITCH. THE BRAKE LIGHTS STARTED WORKING AGAIN PRIOR TO MY APPOINTMENT SO I ENDED UP CANCELING IT. IN EARLY NOV I NOTICED MY BRAKE LIGHTS AGAIN WERE NOT WORKING. I BROUGHT THE VEHICLE IN AND THEY FIXED THE BRAKE FLUID AND STOP LIGHT SWITCH SAYING THEY WERE RECALLED. THEY ALSO ADVISED ME THAT MY BRAKE PEDAL WENT TO THE FLOOR AND SHOULD HAVE IT LOOKED AT BUT WOULD HAVE TO PAY FOR DIAGNOSIS AND/OR REPAIRS. WHEN I GOT HOME AGAIN, I BACKED INTO THE DRIVEWAY AND NOTICED MY BRAKE LIGHTS WERE NOT WORKING EVEN THOUGH I JUST LEFT THE DEALERSHIP WHERE THEY FIXED IT. RECALLS ARE STATING THAT THE PREVIOUS BRAKE FLUID MAY CORRODE T

BROUGHT MY CAR IN TO ADDRESS A RECALL ON THE BRAKES. 10 DAYS AFTER THEY FLUSHED MY BRAKE FLUID I NOTICED I HAD TO PUSH DOWN HARD ON THE BRAKE PEDAL FOR THE CAR TO STOP. I BROUGHT THE CAR IN AND THEY SAID THE MASTER CYLINDER NEEDS TO BE REPLACED AT MY COST. I HAVE TWO YOUNG CHILDREN AND I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR

MY WIFE WAS DRIVING OUR 2009 HYUNDAI GENESIS EASTBOUND ON THE FLORIDA TURNPIKE AT APPROXIMATELY 75 MPH. A VEHICLE PUT ON THEIR BRAKES AHEAD OF THE CAR AND MY WIFE WENT TO APPLY HER BRAKES AND THE PEDAL WENT NEARLY TO THE FLOOR CAUSING HER TO NEARLY LOSE CONTROL OF THE VEHICLE BEFORE BRAKING ACTION FINALLY ACTIVATED. I IMMEDIATELY TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND WAS PRESENTED WITH A $2375 REPAIR BILL FOR A FAILED ABS CONTROL MODULE. I HAVE SINCE LEARNED THAT THIS IS A RECURRING FAILURE WITH THE GENESIS MODEL AND A RECALL IS CURRENTLY IN EFFECT FOR THESE VEHICLES ON THE BRAKE SYSTEM. THIS IS A CRITICAL SAFETY ISSUE THAT MUST BE ADDRESSED IMMEDIATELY! *TR

SUDDEN LOSS OF BRAKE PRESSURE. BRAKE PEDAL BECAME VERY MUSHY, AND HAD TO BE PRESSED ALL THE WAY DOWN TO BRAKE THE CAR. AFTER BRAKE WAS PUMPED A COUPLE OF TIMES, ISSUE WENT AWAY. APPEARS TO BE CAUSED BY A FAULTY ABS HYDRAULIC MODULE. AFTER THE INCIDENT, DID SOME RESEARCH ON THE GENESIS OWNERS FORUMS, AND SEEMS LIKE THE SAME ISSUE HAS AFFECTED A NUMBER OF OTHER VEHICLES AS WELL. HTTP://WWW.GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=9926&PAGE=7. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING 40 MPH, HE ATTEMPTED TO ENGAGED THE BRAKES BUT THE PEDAL EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. IN ORDER TO STOP THE VEHICLE THE CONTACT WAS FORCED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT TIRE BRAKE PADS AND MASTER BRAKE CYLINDER WERE REPLACED BUT FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.

I EXPERIENCED BRAKES ISSUES WITH MY 2009 HYUNDAI GENESIS ON 31 OCT 13. DRIVING HOME FROM WORK, I HAD TO PUSH MY BRAKES ALL THE WAY TO THE GROUND AND PUMP THEM SEVERAL TIMES TO GET THE VEHICLE TO STOP. I CALLED THE HYUNDAI DEALERSHIP TO GET AN APPOINTMENT FOR MY CAR, THEY WERE ABLE TO SEE MY CAR ON 4 NOV 13 (TODAY). I RECEIVED A CALL FROM THE HYUNDAI REPRESENTATIVE (WALDORF, MD - STORE #MD041) THIS MORNING NOTIFYING ME THAT MY CAR'S BRAKE SYSTEM - HYDRAULIC ELECTRONIC CONTROL UNIT IS FAILING. THIS SEEMS TO HAPPENING MORE OFTEN TO THESE PARTICULAR CARS. I WAS TOLD THE BRAKE FLUID WAS REPLACED IN MY CAR IN MARCH 2013. THE CHANGE OF THE BRAKE FLUID WAS TO PREVENT THIS FROM HAPPEN. THE BRAKE FLUID DID NOT PREVENT THIS FROM HAPPENING TO MY VEHICLE. I BELIEVE HYUNDAI SHOULD RECALL/FIX THE FAULTY HYDRAULIC ELECTRONIC CONTROL UNIT FOR THE HYUNDAI GENESIS VERSUS THE CUSTOMERS PAYING A $3,000.00 BILL WHICH IS UNNECESSARY. *TR

THIS IS THE SECOND TIME IN A WEEK WHERE THE BRAKES HAVE JUST FAILED. THE BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR. AFTER PUMPING THE PEDAL PRESSURE IS RESTORED. CONCERNED ABOUT SAFETY GOING FORWARD. *TR

DRIVING IN TRAFFIC ON INTERSTATE AND TRAFFIC CAME TO A SUDDEN STOP IN FRONT OF ME. I APPLIED BRAKES AND THEY WENT TO FLOOR AND WAS SLOW TO ACTIVATE. THE CAR DID STOP BUT BRAKE PEDAL GOES TO FLOOR NEARLY BEFORE STOPPING. HAPPENED ONCE BEFORE. THE FIRST TIME I STOPPED AND CHECKED BRAKE FLUID AND THEY SEEMED TO CORRECT, NOT THIS TIME. I HAVE TAKEN CAR TO TWO DEALERS FOR REPAIR AND THEY BOTH SAID BRAKE FLUID CHANGE RECALL, NOTHING FURTHER. THEY BOTH LET ME LEAVE WITH BRAKES STILL GOING TO FLOOR. I AM A 33 YEAR STATE POLICE INVESTIGATOR AND SAW THE NEWS OF RECALL ONLINE. I HAD TO TAKE EVASIVE ACTION TO AVOID CRASH BOTH TIMES. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO DECELERATE UPON ENGAGING THE BRAKES. THE BRAKE PEDAL ALSO ABNORMALLY TRAVELED TO THE FLOORBOARD AS THE VEHICLE CAME TO A STOP. THE VEHICLE WAS ABLE RESUME IN OPERATION HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM, HOWEVER THE FRONT BRAKES AND BRAKE FLUID WAS REPLACED. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE REPLACEMENT OF THE BRAKING FLUID. THE OWNER WAS RESPONSIBLE FOR THE EXPENSE OF THE BRAKES AS THE BRAKE FLUID WAS REPLACED UNDER THE RECALL. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

WHEN TRYING TO USE THE BRAKES IN MY VEHICLE, I NOTICED THAT I HAD TO PUSH THEM ALL THE WAY TO THE FLOOR FOR THEM TO ENGAGE. IT SEEMS THAT EVERY SO OFTEN, THIS IS AN ISSUE. *TR

WITHOUT WARNING, THE BRAKE PEDAL TRAVELED ALMOST TO THE FLOOR OF THE CAR BEFORE STOPPING THE VEHICLE. THE FIRST OCCASION HAPPENED ON AUGUST 7, 2013, BUT THE PROBLEM CORRECTED ITSELF AND THE BRAKES SEEMED FINE UNTIL OCTOBER 20, 2013, WHEN MY HUSBAND AND I WERE VACATIONING IN THE MOUNTAINS OF NORTH CAROLINA, APPROXIMATELY 5 HOURS FROM OUR HOME. AGAIN, WITHOUT ANY WARNING, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR BEFORE STOPPING THE VEHICLE. WE MADE IT HOME SAFELY, BUT THE BRAKE FAILURE WAS A MAJOR SAFETY CONCERN. AFTER SEEING INFORMATION ONLINE ABOUT A RECALL OF THE GENESIS RELATED TO THE BRAKES, WE TOOK THE VEHICLE TO THE HYUNDAI DEALERSHIP IN GOLDSBORO, NC, ON OCTOBER 23, AND THEY REPLACED THE BRAKE FLUID, WHICH FAILED TO CORRECT THE PROBLEM WITH THE BRAKES. THEY TOLD US THE MASTER CYLINDER NEEDED TO BE REPLACED. BASED ON THE HISTORY OF THE PROBLEM, WE DID NOT AGREE WITH THAT DIAGNOSIS AND, ON OCTOBER 24, TOOK THE GENESIS TO JOHNSON HYUNDAI IN RALEIGH, NC, WHERE THEY DETERMINED THE PROBLEM WAS CAUSED BY A FAILURE OF THE HYDRAULIC MODULE FOR THE ANTI-LOCK BRAKE SYSTEM. THE HYUNDAI COMPANY TOLD US THEY ARE CURRENTLY INVESTIGATING THIS VERY SAME PROBLEM WITH THE 2009 GENESIS BUT THE INVESTIGATION IS NOT FAR ENOUGH ALONG TO DETERMINE IF A RECALL WILL BE MADE. FURTHER, THAT WE SHOULD HAVE THE REPAIRS DONE (OVER $2100) AND IF A RECALL IS MADE, WE WOULD BE REIMBURSED. JOHNSON HYUNDAI IS TRYING TO HELP US FIND A RESOLUTION TO THIS ISSUE. THE VEHICLE IS ONLY FOUR YEARS OLD AND ABOUT 1

BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BRAKING EFFECTIVENESS WAS SEVERELY REDUCED (COMPARED TO NORMAL). THIS WAS THE FIRST STOP AFTER A "PANIC STOP". THE PROBLEM COULD NOT BE REPRODUCED AT WILL. APPROXIMATELY TWO WEEKS LATER, THE SAME FAILURE WAS EXPERIENCED (AGAIN AT THE TIME OF THE FIRST STOP AFTER A PANIC STOP, BUT THIS TIME TRAVELING AT ABOUT 30 M.P.H.). AGAIN, THE PROBLEM CANNOT BE REPRODUCED AT WILL AS IT IS INTERMITTENT. *TR

MY LOCAL DEALER, KUHIO MOTORS, HAS FAILED TO CORRECT A BRAKE PROBLEM THAT HAS BEEN ON-GOING FOR OVER TWO MONTHS. THE DASHBOARD WARNING LIGHTS FOR THE ANTI-LOCK BRAKES (ABS) AND ELECTRONIC STABILITY CONTROL (ESC) HAVE BEEN BURNING CONTINUOUSLY FOR OVER TWO MONTHS. KUHIO MOTORS, MY HYUNDAI DEALER, HAS FAILED TO CORRECT THE PROBLEM AFTER THREE VISITS FOR SERVICE. I UNDERSTAND THAT SEVERAL GENESIS DRIVERS HAVE EXPERIENCED BRAKE FAILURE DUE TO A DEFECTIVE BRAKING CONTROL MODULE. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT WAS DRIVING 45 MPH WHEN THE BRAKES WERE APPLIED TO STOP THE VEHICLE. THE BRAKES FAILED AND THE PARKING BRAKE WAS USED. THE VEHICLE WAS MERGED OFF THE ROADWAY AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MASTER CYLINDER AND CALIPERS WERE REPLACED, BUT THE ISSUE WAS NOT CORRECTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 83000.

MY WIFE AND I WERE TRAVELING TO WORK ON I10 WEST BETWEEN QUINCY & TALLAHASSEE FLORIDA WHEN SHE ATTEMPTED TO SLOW DOWN AND GET OFF THE EXIT WHEN SHE PRESS THE BRAKE PEDAL AND THE CAR WOULD NOT. I YELLED TO HER TO PUMP THE BRAKE AND THE CAR SUDDENLY BEGIN TO SLOW DOWN. WE TOOK THE CAR TO THE DEALERSHIP AND THEY EVENTUALLY TOLD US AFTER TWO DAY THAT IT WAS THE ABS MODULATOR AND THE PART & SERVICE IS $2400.00. REFUSE TO PAY. TOOK THE CAR IN FOR A BRAKE FLUID RECALL AND REPLACEMENT OF BRAKE SWITCH JUST A MONTH AGO. *TR

ON 9/6/2012 MY WIFE WAS DRIVING AT APPROXIMATELY 40 MPH, WHEN A PICKUP TRUCK PULLED IN FRONT OF HER, SHE APPLIED THE BRAKES AND THE PEDAL WENT ALMOST TO THE FLOOR, BUT SHE MANAGED TO STOP THE VEHICLE. SHE IMMEDIATELY DROVE IT HOME, AND I TESTED THE VEHICLE WITH THE SAME RESULTS, THE BRAKES WENT ALMOST TO THE FLOOR. CALLED HYUNDAI AND THEY HAD THE CAR TOWED. PICKED THE CAR UP ON 9/12/2012. HYUNDAI DIAGNOSED THE PROBLEM AS A FAILED ABS UNIT. THANKFULLY THE CAR WAS UNDER WARRANTY, SINCE THE COST TO REPAIR WAS $2071. SINCE I JUST HEARD ABOUT THE RECALL, I THOUGHT IT WAS IMPORTANT TO REPORT THAT THE PROBLEM HAPPENED OVER 1 YEAR AGO. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT NEARLY TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE BECAME HARD TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,713 AND THE CURRENT MILEAGE WAS 107,000.

TRAVELING ON FREEWAY WHEN A VEHICLE SUDDENLY CHANGED LANES IN FRONT OF ME CAUSING ME TO BRAKE SUDDENLY AND HARD. THE BRAKE PEDAL WENT DOWN, THE VEHICLE SLOWED, AND THEN THE BRAKE PEDAL STARTED TO GO DOWN FURTHER BUT THE CAR DIDN'T STOP. I HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER TO AVOID HITTING THE VEHICLE IN FRONT OF ME. AFTERWARDS THE BRAKE PEDAL WAS VERY "SOFT" AND IT DIDN'T INITIATE ANY SLOWING OF THE CAR UNLESS I PUMPED THE BRAKE PEDAL SEVERAL TIMES. *TR

I WAS DRIVING AROUND 45 MPH WHEN THE CAR IN FRONT OF ME BRAKED SUDDENLY TO AVOID AN ANIMAL IN THE STREET. MY BRAKES DID NOT INITIALLY WORK AT ALL AND I HAD THEM TO THE FLOOR. AFTER ABOUT 3 SECONDS THEY BEGAN TO BRAKE. NOW MY PEDAL CAN BE PUSHED TO THE FLOOR WITHOUT BRAKING AND I HAVE TO PUMP THEM TO GET THEM TO WORK. IT WAS THE FIRST TIME I HAVE EXPERIENCED THAT PROBLEM, BUT SINCE THE INCIDENT THEY WILL NOT BRAKE BUT VERY SLOWLY. *TR

2009 HYUNDAI GENESIS WITH 4.6 LITER V8 ENGINE EXPERIENCED BRAKE FAILURE AT APPROXIMATELY 9:00 AM WHILE TRAVELING AT APPROXIMATELY 40 MPH. THE BRAKE PEDAL WENT SOFT AND WENT TO FLOOR WITH GREATLY REDUCED BRAKING AFFECT. NO WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL INDICATING A BRAKE FAILURE OR ANY OTHER PROBLEM WITH THE VEHICLE. THE VEHICLE WAS BROUGHT TO THE LOCAL HYUNDAI DEALERSHIP WHO INDICATED THAT A SERVICE NOTIFICATION HAD BEEN ISSUED CONCERNING THE BRAKE FLUID (CAMPAIGN #TL6 20C022RO) AND THE FLUID WOULD BE REPLACED. AFTER THE FLUID WAS REPLACED THE BRAKES WERE STILL INOPERATIVE. THE DEALERSHIP SERVICE DEPARTMENT NEXT SAID THE BRAKE ABS MODULE HAD FAILED (HECU). THE COSTLY ABS MODULE WAS REPLACED AND THE BRAKE OPERATION RETURNED TO NORMAL. *TR

WHILE APPROACHING STOPPED TRAFFIC ON INTERSTATE-70 I APPLIED BRAKES HARD ENOUGH TO ENGAGE THE ABS SYSTEM. SUBSEQUENT BRAKING RESULTED IN THE BRAKE PEDAL HAVING EXCESSIVE TRAVEL TO WITHIN 1/2 INCH OF THE FLOOR BOARD, MAKING FUTURE STOPPING VERY UNPREDICTABLE AND RESULTING IN MULTIPLE NEAR MISS ACCIDENTS. THE BRAKE PEDAL CORRECTED ITSELF WITHIN ABOUT 3 DAYS OF NORMAL DRIVING. THIS EXACT SAME THING HAS OCCURRED EVERY TIME THE ABS HAS BEEN ENGAGED, WHICH IS AT LEAST 3 ADDITIONAL TIMES SINCE THE FIRST INCIDENT. EACH TIME THE PROBLEM HAS CLEARED UP IN ABOUT 3 DAYS, BUT THE BRAKES ARE VERY UNPREDICTABLE AND DANGEROUS DURING THAT TIME. *TR

BRAKE MALFUNCTION; REPAIRS DONE AT DEALERSHIP. *TR

RECURRENT/ONGOING BRAKES LIGHTS FAILURE SINCE JUNE 2012 (BRAKE LAMP DIODE BLOWS OUT FREQUENTLY CAUSING BRAKE LAMPS TO BE INOPERATIVE). SPONGY BRAKES. HAVE TO PUMP AND PUSH HARDER THAN NORMAL ON BRAKE PEDAL TO STOP. CAR SERVICED AT TAMERON HYUNDAI DEALER IN B'HAM, AL (STATES ESC HYDRAULIC MODULE INTERNAL VALVE MALFUNCTION, NEEDS REPLACEMENT). *TR....UPDATED 05/20/14 *BF THE CONSUMER NO LONGER OWNS THIS VEHICLE. THE VEHICLE WAS VOLUNTARILY RELEASED TO THE CREDITOR AND WAS SOLD APRIL 2014. THE CONSUMER DOES NOT KNOW IF THE VEHICLE WAS REPAIRED. UPDATED 05/28/2014 *JS

WHILE DRIVING ON H STREET NE IN WASHINGTON DC DURING THE DAY, I APPLIED THE BRAKES FROM A SPEED OF APPROXIMATELY 25 MPH. AS I PASSED OVER SOME GRAVELLY SURFACE, THE ANTI-LOCK MECHANISMS ACTIVATED. AFTER THE INITIAL RAPID PULSATION ASSOCIATED WITH ANTILOCK BRAKING, HOWEVER, THE BRAKE PEDAL WENT SOFT AND TRAVELED NEARLY THE FULL DISTANCE TO THE FLOOR BEFORE RE-ENGAGING. THE BRAKES REMAINED IN THIS CONDITION FOR SEVERAL MINUTES, BUT THEY RETURNED TO NORMAL AFTER ABOUT 10 MINUTES AND SEVERAL APPLICATIONS. THE INCIDENT OCCURRED AGAIN ON A GRAVEL ROAD IN LATE JULY 2012. THIS TIME THE BRAKES NEVER RETURNED TO NORMAL. INSTEAD, TO APPLY THE BRAKES, I WOULD HAVE TO PUSH THE PEDAL NEARLY ALL THE WAY TO THE FLOOR. THE LOCAL HYUNDAI DEALERSHIP TOOK MY CAR IN FOR SERVICE, AND AFTER A FEW WEEKS AND DIFFERENT ATTEMPTED SOLUTIONS, FIXED THE PROBLEM. THE PROBLEM HAS NOT RECURRED SINCE JULY 2012. *TR

MY WIFE NORMALLY DRIVES THE CAR ,BUT OVER THIS PAST WEEKEND I DROVER HER VEHICLE. I NOTICED THAT EVERYTIME I CAME TO A STOP AND KEPT MY FOOT ON THE BRAKE PEDAL ,IT WOULD SLOWLY GO TO THE FLOOR. AFTER EXPERIENCING AGAIN. ON SUNDAY 10/20/2013, I PULLED OFF THE ROAD AND CHECKED THE BRAKE FLUID IN THE MASTER CYLINDER, IT WAS FULL. HAVING WORKED IN MANUFACTURING , MORE SPECIFICALLY IN THE MANUFACTURING OF ABS AUTOMATIC BRAKING SYSTEMS, THERE ARE SOFTWARE ISSUES THAT SURFACE PERIODICALLY. UNFORTUNATELY, THEY ARE NOT HANDLED AS QUICKLY, BY THE CAR MANUFACTURER ( THEY DESIGN THE SOFTWARE), AS ONE WOULD HOPE. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DEPRESSED THE BRAKE PEDAL BUT IT WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE. VIN ADDED* SMCH UPDATED 10/31/13*CN THE CONSUMER ALSO STATED THE ELECTRONICS STARTED TO MALFUNCTION. THE BLUETOOTH WOULD CONTINUOUSLY DISCONNECT THE NAVIGATION SYSTEM WOULD FREEZE.

I OWN A 2009 HYUNDAI GENESIS 4 DOOR SEDAN, 6 CYLINDER. ON 3 OCCASIONS THIS PAST SUMMER, IN RAPID SUCCESSION, MY BRAKES FAILED, AND IN 1 INSTANCE I NARROWLY AVOIDED AN ACCIDENT ON THE HIGHWAY. THE BRAKE PEDAL INEXPLICABLY GOES ALL THE WAY TO THE FLOOR BEFORE THE CAR FINALLY COMES TO A SLOW STOP. VERY DANGEROUS. BROUGHT IT TO THE DEALER, WHO KEPT IT FOR 2 DAYS. THEY SAID THEY REPLACED THE BRAKE FLUID(THEY SAID IT WAS A RECALL ITEM AND THEY NEVER CONTACTED ME ABOUT IT, THEY ADMITTED) AND THEY CHARGED ME FOR REPLACING MY FRONT BRAKES. HAVE HAD THE CAR A MONTH NOW, AND ITS HAPPENED TWICE MORE-THIS IS AN ACCIDENT WAITING TO HAPPEN FOR ME OR ANYONE ELSE WITH A HYUNDAI GENESIS. *TR

MY WIFE WAS COMING TO A STOP AND THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR AND LUCKILY FOR ME SHE INSTINCTIVELY PUMPED THE PEDAL AND IT EVENTUALLY STOPPED BUT IT SCARED THE LIVING CRAP OUT OF HER! SHE THEN PROCEEDED ON THE FREEWAY AND AT SOME POINT TRAFFIC BECAME STOP AND GO AND SHE WAS NERVOUS DRIVING IN IT WHICH I DON'T BLAME HER. NOW SHE IS AFRAID TO DRIVE HER OWN CAR WHICH IS HER DAILY COMMUTER??? ]NOW THE CAR JUST CAME OUT OF WARRANTY AND I ALREADY KNOW THAT I GOING TO CATCH[XXX]TRYING TO GET THIS [XXX] ABS THING REPLACED!! IT'S APPARENT WHAT IS CAUSING THE ISSUE BASED OFF THE SAME COMPLAINT. WHEN IN ACTUALITY IT SHOULD BE COVERED BY HYUNDAI!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

4.6L TRAVELING AT 50MPH AND APPLIED BRAKE TO COME TO A STOP AT A TRAFFIC LIGHT. BRAKE WENT ALL THE WAY TO THE FLOOR. MY CAR WAS PACKED WITH CHILDREN AND I WENT INTO PANIC MODE AS I HAD TO PUMP MY BRAKES TO BRING THE CAR TO A STOP. I HAD BRAKES ONE MOMENT AND NO BRAKES THE NEXT MOMENT. AFTER SEVERAL HOURS, THE ISSUE HAS NOT GONE AWAY AND I'M SCARED TO EVEN DRIVE TO DEALER. AFTER RESEARCH ONLINE, IT IS A SHAME TO SEE THE ONGOING ISSUES WITH THIS PROBLEM ALONE WITH ACCIDENTS INVOLVED. THERE SHOULD BE REPERCUSSIONS TO HYUNDAI. THIS IS ONE OF MANY COSTLY ISSUES WITH THIS CAR. IT'S A MONEY PIT FOR LESS THAN THREE YEARS!! THIS ISSUE IS BY FAR THE SCARIEST OF THEM ALL.

NO BRAKE LIGHTS WHEN BRAKE APPLIED! I WAS TOLD BY PASSING CAR THAT ALMOST REAR ENDED ME. I WAS COMPLETELY UNAWARE HOW LONG IT HAD BEEN LIKE THAT AS THERE WAS NO INDICATOR LIGHT. .... UPDATED 10-17-13 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE.

TO MY SURPRISE I WAS STOPPED BY A POLICE OFFICER IN MARCH 2013 BECAUSE NONE OF THE BRAKE LIGHTS WERE WORKING. HE ISSUED A FIX-IT TICKET. I TOOK THE CAR TO A HYUNDAI DEALERSHIP AND THEY REPLACED A DIODE TO FIX THE PROBLEM. NOW LESS THAN SIX MONTHS LATER ON AUGUST 31, 2013 I WAS TOLD BY ANOTHER DRIVER THAT MY BRAKE LIGHTS WERE NOT WORKING (AGAIN). I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY REPLACED THE DIODE AGAIN. DESPITE MY ASKING WHY THE BRAKE LIGHTS KEEP FAILING, HYUNDAI DEALERSHIP DID NOT PROVIDE AN EXPLANATION. THIS IS DANGEROUS BECAUSE THE VEHICLE OPERATOR HAS NO KNOWLEDGE OF WHEN THE BRAKE LIGHTS STOP WORKING AND IT COULD RESULT IN MY VEHICLE BEING REAR ENDED. I HAVE NO IDEA HOW LONG I WAS DRIVING BOTH TIMES W/O BRAKE LIGHTS WORKING.

DRIVING ABOUT 40 MPH, WHEN I HAD TO STOP SUDDENLY FOR THE RED LIGHT AT THE INTERSECTION, FOR SOME REASON BRAKES WAS REAL SOFT. IT WAS VERY CLEAR THAT I WASN'T ABLE TO STOP THE CAR AS EXPECTED, CHECKED ALL THE FLUIDS AND BRAKES FOR ANY LEAKS. EVERYTHING LOOKED NORMAL BUT BRAKE PEDAL STILL GO ALL THE WAY TO THE FLOOR. *TR

WHILE DRIVING WITH FAMILY ON DAY BEFORE FATHER-IN-LAWS FUNERAL MY BRAKE PEDAL WENT TO FLOOR. AFTER RESTARTING SEVERAL TIMES SAME THING EXPERIENCED. NO FAULT CODES SEEN READ MANY ONLINE FORUM POSTS WITH SAME PROBLEMS. BRAKING POWER REDUCED BY APPROX 70%. SCARY TO DRIVE CAR NOW. THIS SHOULD BE RECALLED. ALL POSTS POINT TO ABS UNIT FAILURE. DEALER CALLED FOR AND DID TSB CHANGE TO HIGH TEMP BRAKE FLUID AT LAST SERVICE. RELATED TO ATTEMPT AND PREVENT THIS?? COULD VERY WELL BE. PLEASE HELP. *TR

THIS IS THE SECOND TIME BRAKE LIGHTS FAILED. NO INDICATION TO DRIVER. ALMOST CAUSED AN ACCIDENT. SAME DIODE PACKAGE REPLACED AS THE FIRST FAILURE REPORTED LESS THAN A YEAR AGO AND 5 K MILES. UPDATED 10/22/13 *CN THE CONSUMER STATEDALL BRAKE LIGHTS FAIL INCLUDING THE RIGHT, LEFT AND CENTER. *JS

ALL BRAKE LIGHTS FAILED NO INDICATION TO OPERATOR

HAD TO APPLY BRAKES SUDDENLY, CAR STOPPED AS NORMAL/EXPECTED. AFTER THIS INSTANCE, THE BRAKE PEDAL HAS BEEN EXCEPTIONALLY SOFT, OFTEN TRAVELING ALL THE WAY TO THE FLOOR PRIOR TO ANY STOPPING POWER. THE FLUID LEVEL IS NORMAL, BRAKE PADS ARE GOOD. *JB

WAS TRAVELING ON A ROAD AT THE POSTED 45 MPH WHEN I CAME TO S STOP SIGN. WHEN I TRIED TO SLOW DOWN PRIOR TO REACHING THE SIGN, THE CAR DID NOT SLOW DOWN AT ALL AND THE BRAKES WERE SOFT AND WENT DOWN ALL THE WAY TO THE FLOOR. NEEDLES TO SAY, I WAS NOT ABLE TO STOP AT THE STOP SIGN BUT BY VIRTUE OF PUMPING THE BRAKES I STOPPED ON THE OTHER SIDE OF THE STREET. HAD THIS TRANSPIRED DURING A BUSY TIME, I WOULD HAVE T BONED A CAT THAT HAD A RIGHT OF WAY AND AT 45 MPH, I AM SURE THERE COULD HAVE BEEN LIVES LOST IF THE OTHER CAR HAD PASSENGERS. RESEARCH SHOWS THAT THIS IS A COMMON PROBLEM WITH HYUNDAI THAT IS BEING DISREGARDED. THE CAR HAS 62,900 MILES AND THE DEALER SIMPLY SAYS, SORRY, YOU ARE ONE MONTH AND 3000 MILES OVER THE WARRANTY. THE PROBLEM ACCORDING TO THE DEALER IS A FLUID LEAKING IN THE ABS CONTROL UNIT AND THEY WANT ABOUT $2500 TO REPLACE IT .CURIOUSLY, THE ESTIMATE INVOICE ALSO SHOWED THAT THEY HAD FLUSHED THE BRAKE LINES AND REPLACE IT WITH A NEW DOT 4 BRAKE FLUID AND, THIS WAS DONE UNDER A WARRANTY WHICH HAS EXPIRED. COULD THE ORIGINAL FLUID HAVE CREATED SOME OF THE PROBLEMS? EITHER WAY, THE BREAKS FAIL WITHOUT ANY WARNING WHATSOEVER AND I CERTAINLY HOPE THAT SOMEONE LOOKS INTO THIS BEFORE A DISASTROUS ACCIDENT WITH CASUALTIES TAKES PLACE. *JB

I WAS HEADING TO WORK AND WHEN I PRESSED THE BRAKE PEDAL IT HIT THE FLOOR AND THE CAR DIDN'T STOPPED SO I AM INTERMEDIATELY PRESSED THE PARK PEDAL AND MY CAR STARTED SPIN ON THE STREET. *JS

MY WIFE WAS COMING BACK HOME FROM DROPPING OFF THE KIDS AT SCHOOL, WHEN TRAFFIC WAS COMING TO A STOP IN FRONT OF HER. WHEN SHE TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR WITH ALMOST NO RESISTANCE. FORTUNATELY, SHE WAS ABLE TO STOP BEFORE SHE HIT THE OTHER STOPPED CARS. THE DEALER HAS INFORMED ME THAT THE ABS MODULE HAS FAILED ON THE CAR. FROM LOOKING AT THIS SITE, I AM NOT THE FIRST DRIVER WITH THIS PROBLEM. SEEMS TO ME THAT HYUNDAI GOT A BAD BATCH OF ABS MODULES. I WOULD APPRECIATE IF NTHSB COULD CORRELATE THE VIN NUMBERS OF THOSE REPORTING THIS PROBLEM TO SEE IF THERE IS A PATTERN OF CLOSE VINS. HYUNDAI SHOULD MAKE THIS RIGHT AS THIS IS A MAJOR SAFETY ISSUE. THERE WAS NO WARNING OR INDICATION OF ANYTHING WRONG WITH THE BRAKES UNTIL THEY JUST SUDDENLY FAILED TO OPERATE. THE DEALER HAS CONFIRMED TO ME THAT THERE WAS ABSOLUTELY NO PREVENTATIVE MAINTENANCE OR SERVICE THAT I COULD HAVE OR SHOULD HAVE DONE TO PREVENT THIS FROM HAPPENING. LOOKING THROUGH THE ENTRIES OF SIMILAR PROBLEMS AT NHTSA AND READING THROUGH THE ENTRIES AT HTTP://WWW.GENESISOWNERS.COM, I AM SURPRISED THAT NO ONE HAS DIED FROM THIS ISSUE YET.

I WAS DRIVING AT ABOUT 35 MPH WHEN I HAD TO SLOW DOWN DUE TO VEHICLE SLOWING IN FROM OF ME. I PLACED MY FOOT ON THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR, SO I BEGAN PUMPING TO SEE IF THE BRAKES WOULD RESPOND. THE BRAKE PEDAL RESPONDED WITH AN INCREASE RESISTANCE AND I WAS ABLE TO SLOW DOWN. SHORTLY AFTER THE BRAKES RESPONDED NORMALLY. A FEW DAYS LATER MY WIFE HAD A SIMILAR PROBLEM WITH THE BRAKE PEDAL WHEN PRESSURE WAS APPLIED. *TR

HAD TO BRAKE HARD TO AVOID DEBRIS ON HWY EXIT. FOLLOWING THAT THE BRAKE PEDAL BEGAN TO INTERMITTENTLY FADE NOTICEABLY. WITHIN 2 WEEKS IT BECAME A CHRONIC ISSUE. HAD THE BRAKE FLUID FLUSHED AND REPLACE. NO BETTER, HAD BRAKES REPLACED, NO BETTER, HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND AGAIN NO BETTER. I HAVE SPENT SEVERAL HUNDRED TO RESOLVE THIS PROBLEM. RECENTLY READ AN ON-LINE FORUM WHERE MANY GENESIS OWNERS ARE REPORTING SIMILAR PROBLEMS WITH SIMILAR PROBLEMS NARROWING IT DOWN. THE CONSENSUS APPEARS TO BE THAT THE ABS CONTROLLER IS FAULTY AND AT A COST OF ALMOST $3000 TO REPAIR. THIS IS TOTALLY UNSATISFACTORY! IT ISN'T JUST THE OUTRAGEOUS COST, BUT A SAFETY ITEM SHOULD NOT FAIL AS FREQUENTLY AS THEY APPEAR TO BE AND NOT ON A CAR THAT IS STILL RELATIVELY "NEW". *TR

I SERIOUSLY HOPE PEOPLE DON'T HAVE TO DIE BEFORE THIS CAR IS RECALLED FOR BRAKE FAILURE PROBLEMS. I AM HAVING AN ISSUE WITH MY 2009 GENESIS WHERE ALL OF THE SUDDEN THE BRAKE PEDAL BECOMES VERY SOFT AND GOES ALL THE WAY TO THE FLOOR. I INITIALLY THOUGHT THIS WAS A ONE-TIME FLUKE. WELL NOW THE BRAKE PEDAL HAS OCCASIONALLY GOES ALL THE WAY TO THE FLOOR WITHOUT ANY PRESSURE BEING APPLIED TO BRAKE SYSTEM. THE BEST WAY I CAN DESCRIBE THE PROBLEM IS THE BRAKES ARE GOOD AND THEN THEY ARE BAD ON THE NEXT APPLICATION. NO WARNING LIGHTS, NO GRADUAL DETERIORATION, JUST INSTANT NO BRAKES. PUMPING SEEMS TO IMPROVE THE BRAKES SLIGHTLY BUT THEY RAPIDLY FADED WHEN HELD. NO BRAKE FLUID LEAK IS OBSERVED AND BRAKE FLUID LEVEL IS FULL. FROM WHAT I AM READING THIS IS NOT A SPORADIC PROBLEM IF YOU LOOK AT HOW MANY OF US THIS IS HAPPENING TO!!! I PRAY THIS HYUNDAI PROBLEM DOES NOT END UP IN A SERIOUS ACCIDENT AND SOMEONE BEING KILLED. THIS CAR IS COMPLETELY UNPREDICTABLE AND UNRELIABLE. THE BRAKES WORK FINE UNTIL THEY DECIDE NOT TO WORK. THIS IS SOME SCARY STUFF. *TR

LAST WEEK I WAS DRIVING MY 2009 GENESIS WITHOUT ANY PRIOR INCIDENTS OR NOTIFICATION, THE BRAKES WENT OUT. THE CAR DID NOT STOP AND IT ONLY STOPPED WHEN I BUMPED THE BRAKES AND PUSHED THE PEDAL ALL THE WAY TO THE FLOOR. LUCKILY, NO CAR WAS COMING THE OTHER DIRECTION AS THE CAR FINALLY STOPPED HALF WAY IN THE INTERSECTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ADVISED ME THE VEHICLES ABS MODULE SYSTEM FAILED, NOT COVERED UNDER WARRANTY. THE COST TO REPLACE THIS PART IS VERY EXPENSIVE. IM VERY AFRAID TO DRIVE MY VEHICLE. APPARENTLY, HYUNDAI HAS KNOWN ABOUT THIS ISSUE SINCE JULY 2012. THIS IS A HUGE SAFETY ISSUE. *TR

APPROACHING A RED LIGHT, PRESSED THE BRAKES, PEDDLE WENT SOFT (NO PRESSURE). THE CAR DID NOT STOP IMMEDIATELY, ONLY SLOWED DOWN. LUCKILY, I ALLOWED MUCH SPACE IN FRONT OF ME TO SLOW THE VEHICLE TO A STOP. IMMEDIATELY TOOK THE CAR TO A DEALERSHIP, THEY STATE THEY CAN NOT DUPLICATE. THIS VEHICLE HAS A PROBLEM WITH THE ABS HYDRAULIC MODULE FROM WHAT I HAVE READ FROM OTHER OWNERS WHO HAVE HAD THIS PROBLEM FIXED UNDER WARRANTY. I AM ONE OF THE UNLUCKY MANY WHOSE LOCAL DEALERSHIP WILL NOT ACKNOWLEDGE THAT THIS REPAIR IS NECESSARY. I PRAY THAT THIS PROBLEM DOES NOT CAUSE A LOSS OF LIFE, HOWEVER AM CONCERNED IT MIGHT. *TR

BRAKE PEDAL WENT TO THE FLOOR WHEN APPROACHING AN INTERSECTION. VEHICLE WAS UNABLE TO STOP IMMEDIATELY. LOSS OF BRAKING. *TR

NONE OF THE BRAKE LIGHT WORKS WHEN BRAKE APPLIED. *TR UPDATED 10/22/13 *CN

WHILE DRIVING AT 65 MPH IN 4 LANE I-95 RUSH HOUR TRAFFIC, THE CHECK ENGINE LIGHT AND THE ESC LIGHT BOTH CAME ON AND THE CAR WOULD NOT ACCELERATE. PRESSING ON THE GAS PEDAL HAD NO EFFECT. I TURNED ON FLASHERS AND DRIFTED MY WAY THROUGH 3 LANES AND PULLED OVER AND RESTARTED THE CAR. THE CHECK ENGINE LIGHT CAME ON BUT NOT THE ESC LIGHT. THE CAR RAN A BIT ROUGH WITH THE CHECK ENGINE LIGHT ON. THE EXACT SAME THING HAPPENED THE NEXT DAY. I TOOK THE CAR TO THE DEALER, AND THEY REPLACED THE THROTTLE POSITION SENSOR. BASED ON OWNER REPORTS AT THE GENESIS OWNERS WEB SITE, THIS HAS HAPPENED TO MANY OWNERS OF 2009 V6 HYUNDAI GENESIS. THIS IS VERY DANGEROUS, AND THE CAR SHOULD BE RECALLED TO FIX THIS POTENTIAL DEADLY SITUATION. IF I HAD BEEN DRIVING IN THE LEFT LANE OF A HIGHWAY, A SERIOUS ACCIDENT WITH POTENTIAL DEATHS COULD HAVE HAPPENED. I HAD TO PAY 325 DOLLARS TO HAVE THIS ISSUE FIXED SINCE IT HAS NOT BEEN RECALLED. PLEASE WORK WITH HYUNDAI TO ENSURE THIS MAJOR SAFETY ISSUE IS RECALLED URGENTLY. *TR

WITHOUT ANY PRIOR INCIDENTS OR PROBABLE CAUSES, THE BRAKES SUDDENLY WENT "SOFT", AS IN THE PEDAL WENT TO THE FLOOR AND THE BRAKES WERE PRACTICALLY INEFFECTIVE. THIS HAS HAPPENED INTERMITTENTLY SINCE, AND FROM RESEARCH DONE ONLINE, THIS APPEARS TO BE A PROBLEM WITH THE ABS BRAKE MODULE, YET HYUNDAI DEALERS THAT I HAVE APPROACHED ABOUT THE PROBLEM ARE UNAWARE THAT THIS IS FAIRLY COMMON, AND ARE RELUCTANT TO REPLACE THIS RATHER EXPENSIVE COMPONENT WITHOUT TOYING AROUND WITH OTHER PERCEIVED "FIXES", SUCH AS REPLACING THE BRAKE FLUID AND/OR THE MASTER CYLINDER. *TR

WELL I HAD ANOTHER INCIDENT WITH MY 2009 HYUNDAI GENESIS? BRAKING SYSTEM, AGAIN.I HAD TO PICK UP ONE OF OUR DAUGHTERS FROM WORK SATURDAY NIGHT. AS I WAS DRIVING, I STEPPED ON THE BRAKE PEDAL TO SLOW DOWN TO ENTER THE PARKING LOT, AND THE BRAKE PEDAL HIT THE FLOOR AND THE VEHICLE WOULD NOT STOP. SINCE IT WAS MIDNIGHT, THERE WAS NOT A LOT OF TRAFFIC, WHICH ALLOWED ME THE TIME TO STEP ON THE BRAKE PEDAL REPEATEDLY UNTIL THE BRAKE PEDAL ENGAGED. I CALLED MY DEALERSHIP SUNDAY MORNING AND THEY HAD IT TOWED IN, AGAIN. NOW I HAVE TO WAIT AND SEE WHAT THEY FIND. LAST TIME THEY COULDN'T DUPLICATE THE PROBLEM AND RETURNED THE VEHICLE TO US THE SAME WAY IT WENT IN. IN ADDITION, THEY SAID HYUNDAI USA'S POLICY IS TO NOT REPLACE ANYTHING UNLESS THEY CAN DUPLICATE THE PROBLEM. WE ALSO HAVE THE EXTENDED WARRANTY AND THAT WAS OF NO USE. HYUNDAI USA CONTACTED ME BECAUSE OF A COMMENT I LEFT ON THEIR FACEBOOK ACCOUNT. HYUNDAI USA SAID THEY DID AN INQUIRY WITH MY DEALERSHIP AFTER THE FIRST INCIDENT AND INSURED ME THE CAR WAS SAFE TO DRIVE. HYUNDAI USA SAID THEY WOULD BE PUTTING IN FOR THEIR OWN ?INVESTIGATION? AND THAT IT WOULD TAKE 6-8 WEEKS. IN THE MEANTIME, I HAVE TO DRIVE A VEHICLE WHICH IS CLEARLY NOT SAFE. I CANNOT UNDERSTAND WHY IT IS HYUNDAI USA HAS TO DO THEIR OWN INVESTIGATION. IS THE DEALERSHIP NOT COMPETENT? DO THEY KNOW SOMETHING THE DEALERSHIP DOES NOT? HOW CAN IT POSSIBLY TAKE 6-8 TO WEEKS? ARE THERE THAT MANY MECHANICAL ISSUES AND COMPLAINTS BEING INVESTIGATED ALL AT ONCE? SHOULDN'

LAST WEEK I WAS DRIVING MY CAR THANK GOD JUST AROUND TOWN AND NOT ON THE HIGHWAY LIKE I AM USUALLY OR WITH MY CHILDREN IN THE CAR, ON A VERY SUNNY DAY WITH NO WET ROADS IN SOUTH FLORIDA AS I APPROACHED A RED LIGHT WITH CARS STOPPED AT THE LIGHT IN BOTH LANES, I PRESSED DOWN ON THE BRAKES AND TO MY SURPRISE THE BRAKE PEDAL HIT THE FLOOR. I WAS GOING ABOUT 30 MPH I WAS IN PANIC MODE AS I STARTED PUMPING THE BRAKES AND NOTHING. I STARTED SLOWING DOWN ONLY BECAUSE I WAS SO FAR BEHIND THE OTHER CARS WHEN I HAD TAKEN MY FOOT OFF THE GAS PEDAL. WELL I STOPPED UNFORTUNATELY ONLY BECAUSE THE CAR IN FRONT OF ME STOPPED ME. THERE WAS NOT MUCH DAMAGE TO MY CAR AND THE CAR WAS DRIVABLE. I HAD IT TOWED BECAUSE I WAS AFRAID TO DRIVE IT TO THE DEALERSHIP, WHERE THEY COULD CHECK IT OUT AND FIX THE PROBLEM. THAT WAS 4:30 PM ON FRIDAY THE SERVICE AGENT SAID THEY WOULD NOT BE ABLE TO CHECK IT TILL THE AM. ON SATURDAY AT 8:55 AM THE DEALERSHIPS GOT BACK TO ME AND GUESS WHAT THEY COULDN'T DUPLICATE THE PROBLEM, SO THE SERVICE AGENT TOLD ME HE HAD DRAINED THE BRAKES AND BLED THE LINES AND CHANGED THE BRAKE FLUID TO DOT 4 AND THE CAR WAS READY TO PICK UP. I TOLD HIM HE WAS GOING TO HAVE TO SPEAK TO MY HUSBAND BECAUSE I FELT HE WAS BEING VERY CONDESCENDING AND SHORT WITH ME. MY HUSBAND SPOKE WITH HIM AND HE AGREED HE WOULDN'T WANT HIS WIFE DRIVING THE CAR EITHER, SO HIS RECOMMENDATION WAS TO LEAVE THE CAR AND HAVE THE MANAGER DRIVE THE CAR FOR THE REMAINDER OF THE WEEKEND TO SEE IF HE COULD DUPLICATE