Page 2 of 5 · complaints 51–100 of 235

2009 Hyundai Genesis complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Engine
Filed Jun 23, 201740,000 milesCA

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GOSCH HYUNDAI 100 CARRIAGE CIRCLE, HEMET, CA, 92545), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT WITH THE LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed May 19, 2017165,000 milesGA

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT WAS INFORMED BY EYEWITNESSES THAT THE BRAKE LAMPS ON THE VEHICLE FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 14V713000 (EXTERIOR LIGHTING) AND 13V113000 (SERVICE BRAKES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING, BUT THE LOCATION WAS OVER AN HOUR AND A HALF AWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

Unknown or Other
Filed Mar 23, 2017110,090 milesGA

ON TWO SEPARATE OCCASIONS, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME THIS HAPPENED, THE CAR HAD BEEN SITTING ALL NIGHT AND IT IMMEDIATELY MALFUNCTIONED WHEN I STARTED IT. AFTER DRIVING A SHORT DISTANCE, TURNING THE CAR OFF, AND RESTARTING IT-THE BRAKES WORKED. MY HUSBAND TOOK THE CAR TO AN INDEPENDENT MECHANIC WHO COULD FIND NOTHING WRONG. THE SECOND TIME THIS HAPPENED, SOMEONE PULLED OUT IN FRONT OF ME AND I HAD TO HIT THE BRAKES. THE ABS ENGAGED AND I DID GET THE CAR TO STOP, BUT THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. AFTER PUMPING THE BRAKE, IT WORKED AGAIN BUT THE BRAKES STILL SEEM SOFT. I HAVE SCHEDULED A VISIT WITH THE HYUNDAI DEALERSHIP IN 2 DAYS. THERE ARE NO WARNINGS BEFORE THIS HAPPENS AND IT SEEMS LIKE A TERRIBLE SAFETY ISSUE. AFTER READING ALL THE OTHER COMPLAINTS, I DON'T UNDERSTAND WHY HYUNDAI HAS NOT DONE MORE WITH THIS ISSUE.

Unknown or OtherCrash
Filed Mar 6, 2017CA

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 7 MPH, THE BRAKES FAILED TO WORK WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V489000(SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Mar 6, 201761,000 milesCA

THE POWER STEERING FAILED SUDDENLY AND CATASTROPHICALLY WHILE DRIVING IN THE PARKING LOT. THE STEERING WHEEL BECAME HARD TO TURN AT ANY RANGE OF SPEED. THE VEHICLE WAS EXAMINED BY THE DEALERSHIP MECHANIC AND I WAS INFORMED THE POWER STEERING PUMP HAD FAILED. AFTER SOME BRIEF RESEARCH, IT SEEMS TO BE A KNOWN AMD DOCUMENTED PROBLEM. I AM AWAITING REPAIR(S) AND EXTENDED WARRANTY AUTHORIZATION AS MY CAR IS NO LONGER COVERED BY THE LIMITED WARRANTY AND THE POWER STEERING IS NOT COVERED BY THE POWER TRAIN WARRANTY. THIS IS A COSTLY REPAIR THAT SHOULD BE DONE AT THE MANUFACTURER'S COST UNDER FORMAL RECALL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 24, 201725,500 milesMI

MY GENESIS HAS LESS THAN 26,000 MILES ON IT. THREE DAYS AGO THE BRAKES FAILED. THE GARAGE STATED THAT IT WAS MASTER CYLINDER FOR THE BRAKES. TODAY THEY CALLED AND STATED THAT THE HYDRAULIC CONTROL UNIT ALSO NEEDS TO BE CHANGED OUT. MY WIFE WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN SHE ATTEMPTED TO SLOW THE CAR DOWN FOR AN INTERSECTION. SHE WAS ON LEWIS AVE. IN TEMPERANCE MI. THE BRAKE PEDAL WENT TO THE FLOOR BOARD. IT DID EVENTUALLY SLOW THE CAR ENOUGH AND SHE WAS ABLE TO EXIT INTO A PARKING LOT. AT THIS POINT WE HAD THE CAR TOWED TO A GARAGE.

Unknown or Other
Filed Feb 8, 2017115,000 milesCA

THE OBDII EGR MONITOR IS EXTREMELY DIFFICULT TO SET UNDER NORMAL CONDITIONS. MY BATTERY LOST CHARGE 18 MONTHS AGO AND I REPLACED IT. I PASSED MY SMOG TEST 6 MONTHS PRIOR TO THAT. NOW I AM UNABLE TO GET THE EGR MONITOR TO "SET". THE DEALER SAYS THAT 3-4 PEOPLE CALL THEM EVERY WEEK WITH THE SAME PROBLEM AND THEY CURRENTLY HAVE A CAR ON THE LOT THAT HAS THE SAME PROBLEM, PREVENTING ITS SALE. TWO SMOG REPAIR SHOPS THAT I CHECKED (INCLUDING THE ONE RECOMMENDED BY THE DEALER) WILL NOT GUARANTEE THAT THEY CAN GET EGR TO "SET" EVEN WHEN THEY RUN THE CAR ON A DYNO.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 27, 201678,000 milesOH

WHILE DRIVING ABOUT 5 MILES FROM MY HOME MY BRAKE PEDAL BECAME SOFT AND WENT ALL THE WAY TO THE FLOOR. I'VE HAD THE CAR FOR OVER A YEAR THIS IS THE SECOND TIME THIS HAD HAPPENED.THIS ALL HAPPENED WHILE THE CAR WAS IN MOTION.THE PART IN QUESTION IS CALLED THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU).HYUNDAI'S RECALL NO. IS 114. *TR

Electrical System
Filed Dec 7, 201615 milesCA

I VISITED HYUNDAI DEALER NEAR MY HOME SAGE HYUNDAI LOCATED AT 200 N VERMONT AVE, LOS ANGELES, CA 90004 FOR STOP LAMP OF MY 2009 GENESIS SEDAN 3.8 STOPPED WORKING ABOUT A WEEK AGO AFTER ONE OF VEHICLE BEHIND ALMOSTED REAR ENDED MY CAR AND THEY INFORMED ME ABOUT STOP LAMP DID NOT ILLUMINATED. I DISCOVERED IT WAS HYUNDAI RECALL CAMPAIGN NHTSA #: 14V713000, HYUNDAI RECALL # 125. THEY SERVICE DEPARTMENT OF THE DEALER DID NOT DO ANY REPAIR AND JUST LET ME GO. AND SERVICE REP. STATED THAT THE RECALL IS LIMITED TO ONLY ON STOPLAMP SWITCH NOT ON ANY OTHER RELATED CIRCUIT. THEY NEVER HAD ANY DIAGONOSTICS PERFORMED. I HAD TO DRIVE HOME IN VERY DANGEROUS SITUATION WITHOUT STOP LAMP LIGHT WORKING. THERE ARE ALWAYS STOP AND GO TRAFFIC WHERE MY HOME IS. I WAS VERY SCARED WHEN I DROVE HOME.

Seats
Filed Dec 1, 201633,000 milesNJ

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT MOVED INDEPENDENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Electrical SystemFire
Filed Nov 23, 2016120,000 milesPA

WAS DRIVING CAR TO MEET MY HUSBAND AND WHEN I TURNED THE CORNER, HE WAS FRANTICALLY WAVING ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE, IN THE FRONT UNDER THE DRIVER'S SIDE BUMPER. I GOT OUT AND SAW FLAMES SHOOTING FROM UNDER THE BUMPER. WITH THE FIRE DEPARTMENT ON THE WAY, WE MADE SEVERAL ATTEMPTS TO PUT THE FIRE OUT W/WATER TO NO AVAIL. A NEARBY STORE OWNER CAME OUT WITH A FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FIRE OUT. ONCE FIRE DEPARTMENT ARRIVED, HE INDICATED THAT IT APPEARED TO BE AN ELECTRICAL FIRE. ONCE THEY MOVED THE CAR, MY HUSBAND ATTEMPTED TO START IT AND IT STARTED BILLOWING OUT SMOKE. AT THAT POINT, THE FIRE DEPARTMENT ORDERED HIM TO TURN IT OFF AND HAVE THE CAR TOWED AND TO NOT DRIVE THE VEHICLE AGAIN

Exterior Lighting › Brake Lights
Filed Nov 2, 201660,000 milesCO

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). AFTER RECEIVING THE REPAIR, THE BRAKES BEGAN TO MALFUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. ALSO, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING). THE CONTACT RECEIVED THE REPAIR FOR THE RECALL; HOWEVER, THE FAILURE OF THE BRAKE PEDAL WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE ON THE VEHICLE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/05/2017*CT THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A BRAKE FLUID INSPECTION, DUE TO BRAKE FAILURE AND THE STOP LAMP RECALL. THE STOP LAMP RECALL WAS PERFORMED, BUT THE BRAKE FAILURE ISSUE WAS IGNORED. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER A SECOND TIME, TO HAVE ANOTHER RECALL PERFORMED AND THE BRAKE FAILURE WAS IGNORED AGAIN. EVENTUALLY, THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED AT A COST OF $1600. UPDATED 02/14/17*JB

Unknown or Other
Filed Oct 29, 201659,000 milesMA

SUDDEN LOSS OF PRESSURE IN THE BRAKE PADS WHILE DRIVING . SOFT BRAKE PADS . INTERMITTENT. CITY

Visibility/WiperCrash
Filed Oct 20, 201632,000 milesGA

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE POSITION AND ASSEMBLY OF THE DRIVER SIDE EXTERIOR MIRROR CAUSED HIM TO HAVE SEVERAL CRASHES. THERE WERE NO INJURIES OR POLICE REPORTS; HOWEVER, THERE WAS MINOR DAMAGE TO THE VEHICLE. THE CONTACT WAS UNABLE TO SEE ABOVE OR BELOW THE MIRROR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED....UPDATED 12/28/16 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 01/04/17.*JB

Service Brakes
Filed Oct 17, 2016NE

BRAKES LIGHTS HAVE GONE OUT. HYUNDAI IS AWARE OF THE PROBLEM BUT I AM NOT AWARE OF ANY RECALL. HYUNDAI ISSUED TSB 09-BE-023 TECHNICAL SERVICE BULLETIN 09-BE-023, STOP LAMP Z01 DIODE INSPECTION PROCEDURE, APPEARS TO DESCRIBE THE LOCATION AND PROCEDURE FOR TROUBLESHOOTING OF THE DIODE BUT DESCRIBES THE ISSUE AS " . . . VEHICLES MAY EXPERIENCE THE STOP LAMPS BLINKING ON AND OFF EVEN WHEN BRAKES ARE NOT APPLIED."

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Sep 28, 201660,000 milesRI

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WHEN IT WAS DEPRESSED. THE CONTACT HAD TO APPLY EXTREME FORCE TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKE FLUID WAS FLUSHED AND CHANGED, BUT THE FAILURE CONTINUED. THE DEALER INSPECTED THE VEHICLE AND DIAGNOSED THAT THE HECU FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/21/16*LJ *TR

Steering
Filed Sep 12, 2016103,000 milesNJ

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Unknown or Other
Filed Aug 3, 2016500 milesCA

SINCE THE CAR WAS PURCHASED NEW IN DECEMBER 2008 IF YOU PUT THE GEAR SHIFT IN NEUTRAL (NOT PARK) AND SWITCH OFF THE IGNITION THEN EXIT THE CAR AND THE CAR IS ON A SLOPE IT CAN ROLL AWAY. THIS HAS OCCURRED TWICE OVER THE YEARS, ONCE I EXITED THE CAR AND MY WIFE HAD TO DIVE OVER THE CONSOLE AND TAKE CONTROL. I FILED A COMPLAINT WITH NHTSB AND REPEATEDLY REQUESTED TO THE DEALER TO FIX IT TO NO AVAIL.

Service Brakes
Filed Jul 6, 2016CA

I OWN A 2009 HYUNDAI GENESIS CLEARLY AFFECTED BY THE RECALL ON BRAKE FLUID THAT AFFECTS THE BRAKE MODULE. MY CAR HAS BEEN DEEMED TOO DANGEROUS TO DRIVE, BUT WAS NEVER INCLUDED IN THE RECALL EFFORTS ACCORDING TO MY SERVICE ADVISOR. I BEING ASKED TO PAY AN EXORBITANT AMOUNT TO REPLACE THE ABS MODULE. MY ADVISOR HAS INFORMED ME THAT MY VIN # IS NOT INCLUDED IN THE RECALL EFFORTS. SO, IT APPEARS THAT ALTHOUGH I OWN A 2009 WHICH IS A YEAR THAT IS AFFECTED WITH THIS PROBLEM....MY SAFETY DOES NOT MATTER FOR SOME REASON. MY CAR IS EXPERIENCING THE SAME ISSUES AND WILL PROBABLY CREATE AN ACCIDENT IF IT IS DRIVEN. MY CAR SHOULD ALSO BE INCLUDED AND I DO NOT UNDERSTAND WHY IT IS NOT. THE BRAKES CAN BE DEPRESSED ALL THE WAY TO FLOOR BOARD AND THE CAR WILL STILL BEGIN TO ROLL FORWARD. IT WILL NOT STOP COMPLETELY! THIS HAS BEEN AN ONGOING ISSUE FOR A MONTHS NOW AND THE DEALER IS TELLING ME MY CAR IS NOT COVERED BY THIS RECALL! I AM PUTTING TODAY'S DATE, BUT IT HAS BEEN MONTHS NOW AND MY SAFETY SHOULD BE CONSIDERED AS WELL BEFORE SOMETHING TERRIBLE HAPPENS.

Service Brakes
Filed May 27, 201639,305 milesTX

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE BRAKES HAD TO BE PUMPED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND IT WAS DETERMINED THAT THE BRAKES WERE FINE. THE CONTACT STATED THAT THE BRAKE FAILURE RECURRED THE VERY NEXT DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,305.

Service Brakes
Filed Apr 6, 201632,451 milesTX

MY WIFE AND I HAVE BOTH EXPERIENCED THE SAME PROBLEM. WHILE IN MOTION AND HAVE HAD TO COME TO A STOP THE BRAKE PEDAL BOTTOMS OUT AND HAVE HAD TO PUMP THE PEDAL TO BRING THE CAR TOA STOP. TOOK THE CAR TO THE DEALERSHIP; NOTHING WAS DETERMINED TO BE THE PROBLEM. THIS HAS OCCURRED SEVERAL TIMES.

Service Brakes
Filed Apr 4, 201669,700 milesLA

WHILE DRIVING AT LOW SPEED, AND APPLYING BRAKES, MY BREAK PEDAL WENT ALL THE WAY TO FLOOR. NO LIGHTS OR WARNINGS WERE DISPLAYED. THIS CONDITION CONTINUED UNTIL HOME. THE NEXT MORNING BRAKES WORKED NORMALLY AND HAVE FOR TWO WEEKS NOW.

Service Brakes
Filed Mar 22, 201689,000 milesMI

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR. THERE WAS NO RESISTANCE. THE VEHICLE WAS ABLE TO STOP SLOWLY. THE CONTACT PLACED THE VEHICLE IN PARK AND CONTINUED TO PUMP THE BRAKE PEDAL TO INCREASE THE TENSION AND THE BRAKE PRESSURE RETURNED TO NORMAL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Steering
Filed Jan 28, 201687,000 milesMD

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING COLUMN SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Service Brakes
Filed Dec 23, 201565,000 milesOH

2009 HYUNDAI GENESIS, IN MOTION STREET AND HIGHWAY. TOTAL BRAKE FAILURE. NO WARNING, NO DASHBOARD LIGHT WARNING. COLUMBIA HYUNDAI ADVISED THAT THE BRAKE FAILURE IS DUE TO FAILURE OF THE ABS CONTROL BOX. IN OTHER WORDS TOTAL, UN-ANNOUNCED FAILURE OF ANTI SKID CONTROL BOX CAUSED A COMPLETE BRAKE SYSTEM FAILURE IN THIS CAR.

Service Brakes
Filed Dec 18, 201536,269 milesNJ

WHEN ATTEMPTING TO STOP THE VEHICLE THE BRAKES WENT LOW TO THE FLOOR. TOOK TO DEALERSHIP SAID THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH THE 2009 GENESIS BUT SINCE THEY HAD CHECKED IT IN 2014 IT WOULD NOT BE AN ISSUE FOR US. THIS WAS NOT TRUE AND OTHERS MAY HAVE THE PROBLEM IF THE ABS SYSTEM IS NOT REPLACED.

Visibility/Wiper
Filed Nov 6, 20152 milesGA

WINDSHIELD WIPERS QUIT WORKING, DID SOME RESEARCH ONLINE, COME TO FIND OUT THAT THE WIPERS NOT WORKING IS A COMMON PROBLEM ON ALL 2009-2012 GENESIS. HYUNDAI HAS NOT COME OUT WITH A RECALL NOR A SERVICE BULLETIN KNOWING THIS IS A SAFETY ISSUE AND THE VEHIVLE IS INOPERABLE IN BAD WEATHER CONDITIONS.

Service Brakes, Hydraulic
Filed Oct 28, 2015101,000 milesOH

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES FAILED CAUSING THE BRAKE PEDAL TO EXTEND TO THE FLOORBOARD CAUSING A LONGER STOPPING DISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 101,000.....UPDATED 12/30/15 *BF UPDATED 01/27/16.*JB

Service Brakes
Filed Oct 22, 201570,060 milesCA

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE PEDAL FELT STIFF AND MADE AN ABNORMAL NOISE. THE VEHICLE SLOWED DOWN TO 30 MPH AND WOULD NOT INCREASE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT PROCEEDED TO PULL OVER TO THE SHOULDER AND CALLED ROADSIDE SERVICE. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE ELECTRONIC STABILTY CONTROL LIGHT ILUMINATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE BRAKE ROTORS OVERHEATED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,060.

Vehicle Speed Control
Filed Oct 5, 201559,000 milesRI

I WAS DRIVING FROM RHODE ISLAND TO NORTH CAROLINA AND WHEN I WAS DRIVING WEST ACROSS THE TAPPAN ZEE BRIDGE NEAR NEW YORK CITY AND HAD GOTTEN TO THE OTHER SIDE OF THE BRIDGE, I LOST THROTTLE RESPONSE. THE CAR BEGAN TO SLOW DOWN IN HEAVY TRAFFIC AND I HAD TO CROSS THREE LANES TO GET TO THE RIGHT HAND LANE. THE CHECK ENGINE LIGHT WAS ON STEADY AT THIS POINT. BY THE TIME I REACHED THE RIGHT HAND LANE, THE CAR WAS GOING ONLY ABOUT 35 MPH AND I WAS VERY LUCKY THAT I WAS NOT HIT BY OTHER VEHICLES ON THE BRIDGE, WHO WERE DODGING ME AT HIGH SPEED ON BOTH SIDES. . THIS WAS A VERY SCARY SITUATION AND COULD EASILY HAVE RESULTED IN FATALITIES. FORTUNATELY, THERE WAS AN EXIT ON THE OTHER SIDE OF THE BRIDGE AND I MANAGED TO GET OFF I287 AND FIND A PLACE TO STOP. I CHECKED THE INTERNET AND FOUND REPORTS THAT OTHER PEOPLE HAD EXPERIENCED SIMILAR EVENTS AND THAT THE CAR RETURNED TO NORMAL AFTER TURNING OFF THE ENGINE AND RESTARTING IT. MY WIFE, WHO WAS WITH ME, RECALLED THAT SOMETHING SIMILAR HAPPENED TO HER 2004 HYUNDAI SANTA FE SEVERAL YEARS AGO WHEN IT WAS DRIVEN LOCALLY BY ONE OF MY SONS. SO AFTER ABOUT 20 MINUTES, I RESTARTED THE CAR AND FOUND THAT THROTTLE CONTROL HAD RETURNED AND WE CONTINUED ON OUR WAY. AFTER STOPPING TO EAT LATER IN THE DAY, AND RETURNING TO THE CAR, THE CHECK ENGINE LIGHT HAD GONE OFF AND HAS BEEN OFF EVER SINCE. I MANAGED TO RETURN TO RHODE ISLAND YESTERDAY WITHOUT ANY FURTHER PROBLEMS, BUT AM NOW AFRAID THAT THIS MIGHT HAPPEN AGAIN AND THAT I WILL NOT BE SO LUCKY T

Service Brakes
Filed Sep 26, 201534,450 milesCA

ON SEPTEMBER 19, 2015, WHEN APPROACHING A RED LIGHT, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD AND THE CAR WOULD NOT STOP. REPEATED PUMPING OF THE PEDAL FINALLY BROUGHT THE CAR TO A STOP. WITHIN AN HOUR A SECOND EVENT OCCURRED ON THE FREEWAY WHEN APPROACHING ANOTHER CAR FROM THE REAR. THE BRAKE PEDAL HAD NO RESISTANCE AND WENT ALL THE WAY TO THE FLOORBOARD. IT HAS NOT OCCURRED AGAIN. TWO DAYS LATER I TOOK THE CAR (CAREFULLY) INTO THE DEALER. THEY HAVE, AS YET, BEEN UNABLE TO REPLICATE THE PROBLEM (AS HYUNDAI REQUIRES FOR WARRANTY CONSIDERATION). HOWEVER, I WILL NOT DRIVE THIS CAR OR LET MY WIFE USE IT UNTIL THIS IS DIAGNOSED AND REPAIRED. IT IS EXTREMELY UNSAFE. THIS TYPE OF BRAKE FAILURE HAS BEEN NOTED REPEATEDLY IN THE 2009 HYUNDAI GENESIS. I AM STUCK WITH AN UNUSABLE CAR AND A MANUFACTURER WHO WILL NOT RECOGNIZE THE SEVERITY OF THIS ISSUE. THE DEALER DOES NOT WANT TO REPEATEDLY SUBJECT THEIR STAFF TO THE RISK OF AN ACCIDENT BUT HYUNDAI REQUIRES THE PROBLEM BE VALIDATED BY ANOTHER OCCURRENCE WHEN DRIVEN BY DEALER STAFF.

Service Brakes
Filed Sep 16, 2015115,530 milesGA

ON 9/16/15 THE BRAKES ON MY 2009 HYUNDAI GENESIS FAILED AND THE CAR WOULD NOT STOP AS THE BRAKE PEDAL SANK TO THE FLOOR. I FINALLY GOT THE CAR TO STOP WITH EXCESSIVE PUMPING OF THE BRAKES. ON 9/16/15 I BROUGHT MY CAR INTO JIM ELLIS HYUNDAI TO FIX THE PROBLEM. THE DEALER INSPECTED THE CAR AND COULDN'T REPLICATE THE ISSUE I HAD EXPERIENCED EARLIER IN THE DAY. THE DEALERSHIP RAN DIAGNOSTICS ON THE CAR AND DID NOT FIND ANY PROBLEMS AND NOW THE BRAKES SEEM TO BE WORKING FINE. MY CAR HAS 115,561 MILES. THIS IS THE SECOND VISIT TO THE DEALERSHIP FOR THIS PROBLEM. ON 04/30/15, I BROUGHT IN THE CAR FOR TWO RECALLS, ONE THAT INCLUDED A BRAKE FLUID FLUSH. A MONTH LATER, I HAD A SIMILAR INCIDENT WHILE DRIVING ON THE HIGHWAY THAT CAUSED ME TO LOSE BRAKE PRESSURE.AFTER A FEW DAYS THE PROBLEM SUBSIDED. I AM SERIOUSLY CONCERNED ABOUT THE SAFETY OF THIS AUTOMOBILE, ESPECIALLY AFTER READING SO MANY SIMILAR INCIDENTS ALREADY FILED WITH THE GOVERNMENT.

Service Brakes
Filed Sep 10, 201549,179 milesNJ

ON 5/11/15 THE BRAKES ON MY 2010 HYUNDAI GENESIS FAILED AND THE CAR WOULD NOT STOP AS THE BRAKE PEDAL SANK TO THE FLOOR. ON 5/12/15 I BROUGHT MY CAR INTO GLOBAL AUTO MALL AND DROVE VERY SLOWLY TO THE DEALER, PUMPING THE BRAKES AT EVERY STOP ALONG THE WAY TO GET THE CAR TO STOP. GLOBAL AUTO MALL DIAGNOSED THE PROBLEM AND REPLACED THE MASTER BRAKE CYLINDER ASSEMBLY UNDER WARRANTY. MY CAR HAD 45,381 MILES ON IT AT THE TIME. ON 8/29/15 THE BRAKES ON MY 2010 HYUNDAI GENESIS FAILED AGAIN AND THE CAR WOULD NOT STOP AS THE BRAKE PEDAL SANK TO THE FLOOR. ON 8/31/15 I BROUGHT MY CAR INTO GLOBAL AUTO MALL DRIVING VERY SLOWLY TO THE DEALER, PUMPING THE BRAKES AT EVERY STOP ALONG THE WAY TO GET THE CAR TO STOP. MY CAR HAD 49,179 MILES ON IT AT THE TIME. GLOBAL AUTO MALL HAS STATED THAT AFTER RUNNING DIAGNOSTICS ON THE CAR THEY DID NOT FIND ANY PROBLEMS AND NOW THE BRAKES ARE WORKING FINE. A RECALL ON THE BRAKING FLUID THAT CAUSED CORROSION ON THE ABS MODULE WAS PERFORMED ON MY CAR ALREADY, BUT THERE IS NO WAY FOR THE TECHNICIAN TO ACTUALLY CHECK FOR CORROSION INSIDE THE ABS ASSEMBLY. I DO NOT FEEL THAT THE CAR IS SAFE TO DRIVE AND THE BRAKES ARE GOING TO FAIL AGAIN, AS NOTHING WAS REPAIRED ON MY VEHICLE.

Service Brakes
Filed Sep 10, 201590,784 milesCA

AT APPROXIMATELY 7:50AM ON MY WAY TO WORK, HEADING WESTBOUND ON RODEO RD AND WAS GOING TO MAKE A LEFT TURN AT CLOVERDALE MY CAR STALLED. DURING THE STALL THE ENGINE CUTOFF AND THE ELECTRICAL POWER IN THE CAR SEEMED TO RESET ITSELF. AS I WAS COMING TO A STOP, I COULD FEEL THE BRAKES NOT WORKING AND I PUT THE CAR INTO PARK AND TRIED TO RESTART THE ENGINE BY PUSHING ON THE START/STOP BUTTON. WHEN THAT DIDN'T WORK, ALL THE POWER IN THE CAR WENT OUT AND NOTHING WORKED, NO EMERGENCY LIGHTS, NO POWER ANYTHING. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOW TO THE NEAREST DEALERSHIP. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS ON SUNDAY NIGHT SEPTEMBER 6TH, 2015 AT AROUND 8PM IN SAN JOSE. I PUT THAT AS A COMPLAINT ON THIS SYSTEM AT THAT TIME.

Electrical System
Filed Sep 7, 201589,000 milesCA

HAD A SIMILAR PROBLEM EARLIER TODAY WHILE TAKING THE CAR OUT TO GET DINNER. AS I WAS APPROACHING THE FREEWAY EXIT MY CAR SUDDENLY STALLED AND THE STEERING WHEEL SEEMED TO STIFFEN AND THE NAVI SCREEN WENT OUT THEN BACK ON. I PULLED OVER EMERGENCY LANE AND WAITED TO SEE WHAT WOULD HAPPEN AND MUSIC CONTINUED UP AGAIN FROM THE USB PORT BUT I COULDN'T CHANGE THE SONG. ON THE NAVI SCREEN WHERE USB SETTING IS SAYING " INITIALIZATION FAILED". SO I PULLED THE USB STICK TO RESET IT AND GOT IT TO WORK. I WAS ABLE TO GO TO DINNER THEN DRIVE BACK HOME WITHOUT INCIDENT. BUT LATER ON THAT NIGHT I TRIED TO START MY CAR BUT AS SOON AS I HIT THE START BUTTON EVERYTHING DIED. NO POWER TO ANYTHING NO ALARM NO USE OF KEYLESS ENTRY NO POWER AT ALL. THEN I COME BACK TO THE CAR A FEW HOURS LATER THAT NIGHT AND OPEN THE TRUNK MANUALLY WITH THE KEY TO GET SOMETHING AND AS SOON AS I SLAM THE TRUNK DOWN ALL THE POWER CAME BACK HIDS, BRAKE LIGHTS, LEXICON SYSTEM MUSIC PLAYING. EXCEPT WHEN I TRY TO TURN ON THE ENGINE WITH THE START BUTTON IT WON'T START. THEN EVERYTHING SHUTS OFF LIKE BEFORE I'M AT A LOSS. BUT EERIELY I BEEN HAVING PROBLEMS LIKE THE PREVIOUS POSTER WITH TOPPING OF GAS ISSUES BECAUSE THE CAR DOESN'T KNOW WHEN TO STOP PUMPING GAS SOMETIMES WHEN FULL AND A FEW TIMES THE CAR SPEWED OUT SOME FUEL. I'M NOT SURE IF THAT IS RELATED TO MY RECENT STALL INCIDENT BUT I'VE PLANS TO DRIVING FROM SAN JOSE BACK HOME TO LOS ANGELES TOMORROW ON LABOR DAY AND I'M SCARED TO. WHAT IF THE CAR STALLS ON MOUNTAI

Service Brakes, Hydraulic
Filed Jul 24, 2015107,000 milesMD

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND AND EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE MASTER BRAKE CYLINDER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. MA 09/22

Steering
Filed Jun 4, 201579,636 milesNC

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER STATED THAT THE ELECTRONIC POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 79,636.

Engine
Filed May 18, 201573,199 milesNY

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SENSOR ASSEMBLY OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,199.

Service Brakes
Filed Apr 15, 201545,000 milesMI

BRAKE PEDAL SUDDENLY REQUIRES MORE TRAVEL TO ENGAGE BRAKES. IT REQUIRES A LOT OF FORCE TO GET THE PEDAL TO ENGAGE. HAD BRAKES CHECKED BY INDEPENDENT MECHANIC AND ALL SIGNS POINT TO HECU. HYUNDAI WILL REPAIR NEWER MODELS OF THE GENESIS BUT FOR MY YEAR THEY ARE NOT. IT APPEARS TO BE A COMMON ISSUE WITH OTHER OWNERS OF THE GENESIS, AS WELL. *TR

Steering
Filed Apr 13, 201572,674 milesAZ

MY HYDRAULIC MODULE WAS REPLACED AUGUST 2014 UNDER WARRANTY BECAUSE OF BRAKE SYSTEM FAILURE. WHEN I DROVE THE CAR OUT FROM THE DEALERSHIP MY POWER STEERING WAS NOT WORKING AT LOW SPEED. I HAVE NO POWER STEERING WHEN BACKING OUT MY DRIVE WAY OR AT LOW SPEED LIKE IN A PARKING LOT. I HAVE BEEN AFRAID TO NOTIFY THEM BECAUSE THEY LIED ABOUT THE HECU ,AND DID NOT SAY IT WAS AN ISSUE COVERED BY RECALL. THEY SAID THEY WOULD COVER THE REPLACEMENT OF THE HECU UNDER THEIR "" GOODWILL "" FUNDS. THE CAR HAS 73856 MILES AS TODAY. I HAVE BEEN AFRAID TO DRIVE IT EXCEPT CLOSE TO HOME IN CASE THE POWER STEERING COMPLETELY FAILS. ONLY 1209 MILES SINCE AUGUST 2014 . TODAYS DATE 13 APRIL 2015. *TR

Service Brakes
Filed Mar 2, 201538,800 milesCA

BRAKE PEDAL ALMOST WENT TO FLOOR BEFORE IT STARTED TO COME TO A STOP. WE DIDN'T HIT ANYTHING BECAUSE WE WERE IN PARKING LOT BUT IF THIS HAD HAPPENED ON THE HIGHWAY, THERE WOULD HAVE BEEN AN ACCIDENT. THIS PROBLEM STARTED SUDDENLY AND HAS CONTINUED. THE CAR IS NOW IN A REPAIR SHOP. THERE WAS A RECALL TO REPLACE THE BRAKE FLUID AND THIS WAS DONE IN JANUARY 2014. THE WRONG BRAKE FLUID WAS IN THE CAR FOR FOUR YEARS BEFORE IT WAS REPLACED. IT SEEMS REASONABLE THAT THIS CURRENT BRAKE FAILURE IS DUE TO THE FOUR YEARS OF IMPROPER BRAKE FLUID ALTHOUGH HYUNDAI WILL TAKE NO RESPONSIBILITY FOR THIS BRAKE ISSUE. *TR

Steering
Filed Feb 28, 201525,000 milesUT

I WAS COMING TO A STOP IN TRAFFIC, THE ENGINE RPM WAS DROPPING, AND WANTED TO CHANGE LANES. UPON ACCELERATING I ATTEMPTED TO TURN THE STEERING WHEEL AND I LOST POWER STEERING, ALMOST COLLIDED WITH OTHER VEHICLES AND WAS CLOSE TO BEING HIT BY ONCOMING TRAFFIC. THIS HAS HAPPENED MANY TIMES WITH THIS VEHICLE. I AM SPEAKING OUT NOW BECAUSE I HAVE SEEN NHTSA CAMPAIGN NUMBER: 15V100000 AND IT SOUNDS LIKE WHAT MY VEHICLE DOES. *TR

Service Brakes, Hydraulic
Filed Feb 24, 201588,000 milesFL

TL*THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY WARNING. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) AND INDICATED THAT THE DEALER ONLY REPLACED THE FACTORY BRAKE FLUID. THE CONTACT STATED THAT THE DEALER DID NOT INSPECT THE HECU MODULE FOR PROPER OPERATION. THE CONTACT STATED THAT MONTHS LATER, THE FAILURE RECURRED. THE RECALL REPAIR DID NOT REMEDY THE FAILURE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE HECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 4/7/15*CN

Service Brakes
Filed Feb 15, 201575,000 milesNJ

WHEN I TRY STOPPING THE BRAKE PEDAL PUSHES TO THE BOTTOM BUT DOESN'T STOP THE CAR. THE BRAKES FAIL. I BROUGHT IT INTO HYUNDAI SERVICE AND THEY SAID THEY CAN'T DUPLICATE THE PROBLEM. IT HAPPENS AROUND 50% OF THE TIME WHILE DRIVING. *TR

Latches/Locks/Linkages
Filed Feb 11, 201555,309 milesSC

TL*THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE AUTOMATIC DOOR FEATURE UNLOCKED THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,309.

Service Brakes
Filed Jan 23, 201548,600 milesNJ

TL*THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL SANK TO THE FLOOR AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,600.

Electronic Stability Control (esc)
Filed Jan 16, 201541,000 milesMA

WHILE TRAVELING ON THE HIGHWAY, THE BRAKE PEDAL WENT NEARLY TO THE FLOOR BEFORE THE CAR BEGAN TO DECELERATE. IT WAS CLEAR THAT THE CAR COULD ONLY SLOW MODERATELY REGARDLESS OF HOW HARD I PRESSED THE BRAKE PEDAL, AND THERE WAS NO BRAKE ENGAGEMENT AT THE TOP OF THE PEDAL TRAVEL. AT HOME, I TOOK PHOTOS OF THE PEDAL DISPLACEMENT RELATIVE TO THE FIREWALL AND CAN PROVIDE THEM. PHOTO 1 SHOWS THE STATE OF THE PEDAL WHEN I ARRIVED HOME. IMAGINE THE AMOUNT OF PEDAL FORCE YOU MIGHT USE WHILE PARALLEL PARKING OR SLOWING FOR AN OFF RAMP ON THE HIGHWAY. WITH THAT AMOUNT OF FORCE, THE PEDAL WAS WITHIN ~2" OF THE FIREWALL. PUMPING THE BRAKE PEDAL LED TO INCREASED "FEEL" AND RESTORING BRAKE EFFECTIVENESS. PHOTO 2 SHOWS A LARGER GAP TO THE FIREWALL AFTER 5 PEDAL REPETITIONS, AND WITH INCREASED FORCE APPLIED. PHOTO 3 SHOWS AN EVEN LARGER GAP AFTER ~20 PEDAL REPETITIONS AND EVEN HIGHER FORCE APPLIED. THE FINAL PHOTO SHOWS THAT AT MAXIMUM FORCE, I COULD ONLY GET THE PEDAL TO ~3" FROM THE FIREWALL. THIS WAS SIMILAR TO THE STATE THAT THE VEHICLE WAS IN THIS MORNING, AND FELT "NORMAL" IN TERMS OF PEDAL EFFORT AND TRAVEL. TO REITERATE: DURING THE FAILURE, THE PEDAL WOULD PUSH TO WITHIN 2" OF THE FIREWALL WITH MINIMAL EFFORT, AND WITH LITTLE BRAKING EFFECTIVENESS. I COULD NOT HAVE PERFORMED A PANIC BRAKING MANEUVER IN THIS STATE, AND ONLY CONTINUED TO DRIVE DUE TO THE LACK OF TRAFFIC AND PROXIMITY TO MY HOME. AFTER SUBSEQUENT PEDAL CYCLING IN MY DRIVEWAY, I COULD ONLY GET THE PEDAL TO MORE THAN 3" FRO

Service Brakes
Filed Jan 13, 201576,675 milesCA

WHILE RETURNING HOME TODAY I WAS ON THE FREEWAY WHEN TRAFFIC SLOWED SUDDENLY I BRAKED SOMEWHAT FIRMER THAN NORMAL AND PEDAL WENT SOFT AND TRAVELED TO THE FLOOR. I PUMPED THE BRAKES QUICKLY BUT PEDAL STILLED TRAVELED CLOSE TO THE FLOORBOARD. I STOPPED JUST BARELY IN TIME, PROBABLY JUST A FEW INCHES FROM THE CAR IN FRONT OF ME. SO THE BRAKE SYSTEM FAILED SOMEWHERE IN THE HYDRAULICS I BELIEVE. I AM AWARE THERE HAS BEEN MANY COMPLAINTS OF THIS CAR DOING THIS. *TR

Fuel System, GasolineCrash
Filed Dec 20, 201429,000 milesFL

"I WAS SUBJECTED TO A SUDDEN ACCELERATION LAST NIGHT WHILE DRIVING MY 2009 HYUNDAI GENESIS 4.6. I LEFT A FULL STOP AND SIGHTED ANOTHER CAR SPEEDING TOWARD A STOP SIGN COMING FROM MY LEFT. TO AVOID BEING BROADSIDED I SWERVED TO AVOID AND MY ACCELERATOR JAMMED. I SPED ACROSS THE STREET AND INTO A LANDSCAPED AREA. I HIT A TREE AT THAT POINT WHICH BROUGHT MY VEHICLE TO A STOP. THE DRIVER SIDE AIR BAG DEPLOYED AND I WAS WEARING A SEAT BELT. I SUSTAINED SOME IMPACT INJURIES THAT APPEAR TO BE OF A MINOR NATURE. A LAKE WAS LOCATED JUST BEYOND THE TREE AND I DELIBERATELY SELECTED THE MEDIUM SIZE TREE AS A TARGET. I WAS FORTUNATE. I SUSTAINED A BACK INJURY SOME YEARS AGO AND DRIVE WITH TWO FEET - ONE FOR THE ACCELERATOR AND ONE FOR THE BRAKE. THERE WAS THEREFORE NO CHANCE THAT MY FOOT SLIPPED FROM ONE PEDAL TO THE OTHER. REF: HYUNDAI GENESIS 4.6 2009. *TR

Service Brakes
Filed Dec 15, 201463,000 milesTX

THE BRAKE PEDAL, WHEN APPLIED, TRAVELED WELL BEYOND THE NORMAL POINT OF STOPPING, ALMOST TO THE FLOOR. BRAKING EFFECTIVENESS AND RESULTS WERE GREATLY DIMINISHED AND THE PEDAL WAS EXTREMELY "SPONGY"/NOT FIRM AS NORMAL. IN AN EMERGENCY STOPPING SITUATION, THE CAR SIMPLY COULD NOT HAVE STOPPED IN TIME TO AVOID COLLISION. THIS WAS NOT AN INTERMITTENT OCCURRENCE. ONCE THE SYMPTOM MANIFESTED ITSELF, IT HAS DONE DO CONSISTENTLY. THE CAR HAS BEEN DELIVERED TO THE HUMBLE TX HYUNDAI DEALERSHIP WHICH HAS IDENTIFIED THE HECU COMPONENT AS THE PROBLEM, AND NOT THE MASTER CYLINDER. UNFORTUNATELY THE SERVICE WRITER HAS NOT RECOGNIZED THE RECALL ACTION REQUIRED FOR THIS COMPONENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →