2018 Honda Pilot complaints

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving my 2018 Honda Pilot I stopped in an intersection to make a turn and when I came to a complete stop my vehicle stopped running. Assuming it was the auto start/stop I released the brake and attempted to accelerate to complete my turn the vehicle failed to re-start and shuttered / stalled. I then could not get my vehicle to restart and had multiple warnings on my dash along with check engine light being lit. 1 of the errors showed "Emissions System Problem" as well as "Move vehicle to side of road and park". I could not get the vehicle to do anything even though it was already in parked from stalling out. I had to press Start/Stop button to turn my vehicle off completely for approx. 2 minutes and then was able to get vehicle restarted and then shifted to Drive to clear intersection. This has happened multiple times in different circumstances. I have had the vehicle back to Honda dealership twice and they said the do not see any issue or cannot get issue to repeat.

My 2018 Honda Pilot is part of a Safety Recall Notice per American Honda Motor Co. Inc. and is in regards to a defective fuel pump. Issues include engine not starting/stalling and check engine light illuminating. Over the past 3 years I have experienced the following symptoms with my 2018 Honda Pilot: 1.) The engine wouldn't start on several occasions 2.) My wife noted she was driving in parking lot when engine stalled 3.) Dash illuminates "EMISSIONS SYSTEMS PROBLEM/ CHECK ENGINE" On March 11, 2024 I took my vehicle to Honda of Pasadena and spoke to Svc Advisor Eddie and told him I am experiencing all of the above and is this covered under the safety recall? He stated he will have the Svc Tech inspect and let me know. Shortly thereafter I was told by Eddie that my issues are not related to said safety recall and charged me $720.45 in un-necessary repairs (none of which included replacing the faulty fuel pump). In response I filed a claim with Kassandra @ American Honda Motor Co., Inc (CASE# [XXX]), who reached out to dealer and ultimately denied my claim and noted issues are not related the Safety Recall. To date I have filed a BAR complaint which is pending and and I am currently driving said defective vehicle which is experiencing all the above safety issues: 1.) engine not starting and/or stalling 2.) "EMISSIONS SYSTEM PROBLEM/ CHECK ENGINE" light illuminates INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75 MPH, the message stated that the transmission was overheating was displayed. The contact pulled over to the nearest exit to park the vehicle and allowed the engine to cool off. The contact then continued to drive; however, the message displayed after driving for a while, caused the contact to pull over and allow the engine to cool off again. The failure recurred while driving. The vehicle was taken to East Coast Honda (8756A US Highway 17 Bypass South, Myrtle Beach, SC 29588); where it was diagnosed and determined that the rotors needed to be replaced and the transmission fluid needed to be flushed and refilled. The rotors had been replaced and the transmission was flushed and refilled. Approximately two weeks after receiving the repair, while depressing the accelerator pedal, the engine revved with an abnormally loud sound. The vehicle was taken to another dealer where the contact was informed that the failure was related to the recall; however, the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was 66,000. Parts distribution disconnect.

Sitting stopped at a red light. These messages with the check engine light start scrolling on the dashboard: TSA, Emissions system problem, stability control, EPS, etc. it kept changing. When trying to go in drive to he engine had reduced power and I had to get out of the intersection quickly. The code to show up when scanned was P0369 camshaft sensor. Had the vehicle towed to Honda dealership to find out that other pilots in my same year model have this issue but my specific VIN was not included in the recall LVM or the service bulletin 19-045 even though the same year model is included.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was driving at approximately 30 MPH, there were several warning lights illuminated, and the vehicle was losing motive power. The contact was able to drive the vehicle to a parking lot and the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to a local dealer. The vehicle was not yet diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System Gasoline). The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The original manufacturer windshield and the adhesive holding it to the body of the vehicle was improperly installed by the manufacturer allowing water to leak into the A-pillar of the driver's side down into the lower dash and foot well. Moisture and degradation of the factory installed windshield adhesive can cause electrical faults, mold, a loose windshield, and other issues that can disable the vehicle and/or cause bodily harm. The dealer noted and advised about the possibility of the adhesive degradation before the vehicle was inspected, which confirms this is a common issue with this vehicle. Upon inspection, they advised that the windshield adhesive was the issue. The issues/symptoms presented themselves during recent and prolonged rain events at which time it was reported to the nearest authorized dealer. The local dealer claims a crack in the windshield as the cause of the problems. Unfortunately, there are no cracks in the area where the leak is originating from. The vehicle leaks from the upper driver's side corner of the windshield, with the crack noted being on the lower mid section of the windshield. Water would not run up into the corner from where the adhesive leaks.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated while responding. Additionally, the power train warning light was illuminated intermittently. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure persisted. The dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) and 23V858000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

What component or system failed" ANSWER: Engine related to the known recall The hesitation is sporadic and unpredictable. How was your safety or the safety of others put at risk? ANSWER: Engine hesitation while getting on and off the highway materially increases the risk of an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: No. After explaining the engine hesitation problem, Honda said we could bring it in and, for $300, perform testing to see if the current hesitation is related to the recall hesitation. However, the sporadic nature of the recurrence creates the uncertainty of replicating the problem and wasting our money. Has the vehicle or component been inspected by others? ANSWER: No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No CONCLUSION: We've called the national Honda tollfree and local dealership to explain the problem and request prioritization. Consistently, they decline our request, and can't advise when they'll have the parts to perform the recall repair. We believe this to be unreasonable. Thank you in advance for your assistance with this.

Unsure what component or system is failing. From purchase of vehicle, there has always been hesitation when accelerating from a stop. Vehicle was taken in several times while under warranty. On at least one occasion, dealership did not even address concern on paperwork. Dealership suggested on 2 occasions that transmission fluid was cause and needed changing. Transmission fluid change at 33,000 miles(when not needed) and also at 103,000 miles. Vehicle was taken in recently due to issue possibly being related to recall. Recall has been in effect since December and still no parts available to repair. Dealership indicated that issue was not apparent and that fluid change caused improvement on test drive. NO. Did not happen. Issue continues and has worsened over time. Driving this car is a risk, as there is so much hesitation at times that near accidents have happened. There have also been honks from others as I am trying to accelerate and it takes time.

Recall has been in effect since December 2023. Still no parts for repair. Vehicle hesitating. Took in to see if possibly due to fuel pump issue. Dealership states no. Suggested transmission change and indicated that test drive showed improvement. Did not happen. Not sure if the issue is related to recall but recall is taking way too long.

We were on a road trip to Gatlinburg from Brentwood TN. We were about a mile from our cabin when we saw a mama bear and cubs. We rolled down the window to take photos and my [XXX] smelled smoke. We didn’t see any smoke but thought maybe someone was burning brush or cooking out. We rolled up the windows and continued to drive for about thirty seconds when we saw smoke billowing out of the front hood. There were no warnings on my dash of any problem. We jumped out and I saw a small ember under the front of the car. I called 911 and we started to run, the car quickly went up in flames and then exploded before fire department arrived. We lost everything inside and are grateful to be alive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is 2018 with 54k mile .now the car has check engine light on . the code is P0430 . this code relate with fuel pump recall . i went to Honda dealer at Fremont but they said . they need to back order part . but my car now has a problem could not pass smog . please could you help to us how to do . Thank you so much .

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding. The contact stated that the failure recurred increasingly while driving on a steep incline and on a slight incline. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was purchased, but the failure could not be duplicated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 40 MPH, the vehicle stalled without warning. After restarting the vehicle, the contact was able to drive the vehicle without any further failure. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been waiting since March for the fuel pump recall replacement and am now experiencing transmission issues. Vehicle lurching repeatedly and all light indicators came on. Honda is recommending replacement of cam shaft, thrust cover, and position sensor but still has yet to replace fuel pump recall. Vehicle only has 68k miles on it and has all required maintenance completed at dealer.

This is an ongoing issue that I am having with my vehicle that I believe is related to the Fuel Pump Recall. While driving down the road my vehicle will suddenly hesitate then re-engage causing severe hesitation then acceleration. This happens randomly and without warning. I called my local Honda dealer to explain that I need to bring my vehicle in for the recall, and they told me there is nothing they can do until possibly September 2024. It was then further explained that this issue if and when it is fixed would not be free of charge. I am having a hard time understanding why a recall was issued if the manufacturer has not intention of fixing this issue. It explains in the recall how it can be dangerous to drive the vehicle if issues are being experienced, so not sure what my options are at this point. The manufacturer needs to be held accountable for this and not me.

Honda has sent me two notices that the fuel pump needs to be replaced on some vehicles. The second notice said to call a dealer and schedule an appointment if your vehicle is having symptoms. My vehicle is having symptoms with scheduled an appointment with West Her Honda in Lockport NY. The dealer said I would need to pay a diagnostic fee of $180.00 at this appointment or wait until the fall, in October. I was told Honda will get back to me when to bring it in. So, my wife must drive this unsafe vehicle for five months unless I pay this fee. I asked the dealer if the test wasn't positive for a bad fuel pump what happens next. The girl I talked with at the dealership didn't have an answer.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 30 MPH, the vehicle started losing motive power, and jerking, and there was a slight hesitation while accelerating. An unknown warning light was illuminated. The vehicle was taken to a local dealer where the contact was informed that the issue was normal; however, the issue persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 105,662. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 65 MPH, the instrument panel illuminated with several unknown warning lights, and the check engine warning light. The vehicle sputtered, misfired, and slowly decelerated. The contact noticed that once the vehicle was idling, the sputtering ceased; however, once the tachometer was over 2,000 RPM or more the failure reoccurred. The vehicle was taken to the dealer where it was determined that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the failure experienced was not related to the recall. The dealer diagnosed that the Cam Position Sensor sensor experienced intermittent signaling failure. The dealer diagnosed that the camshaft had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 84,198.

The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 35 MPH and depressing the accelerator pedal, the vehicle hesitated and failed to respond as needed. The contact stated that the failure was intermittent at first but had started to become a recurring failure. The contact stated that an unknown warning light was illuminated. The contact stated that she was no longer driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-078 torque converter lock-up clutch (Power Train). The failure mileage was approximately 71,000.

Recall needs addressed. Car is throwing codes and serging going down the road.

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle briefly hesitated and struggled to maintain speed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 140,000. Parts distribution disconnect.

Intermittent sluggish performance No risk yet Dealer confirms fuel pump problem No Warning lights Dealer refuses to provide information or an estimate date to make required repair!!!!

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the part for the recall repair was expected to be available in the Fall of 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500. Parts distribution disconnect.

We continue to experience stalling while driving our Honda Pilot exactly as described in the Recall. We took our vehicle to Honda, but because they were unable to duplicate our problem and this problem does not generate an error code, they sent us home without any repair. Honda has said they have limited parts to make the replacement, so they are holding parts at their HQ and not allocating any to dealers. So, we, like most other Honda Pilot owners, continue to have to drive vehicles that may be unsafe. When driving in traffic, our vehicle has lost power for several seconds, which can be dangerous if we are in a passing mode or needing power to maneuver safely. We ask the Traffic Safety Administration to engage with Honda to accelerate their processes to effect required repairs before we or others are injured. Thank you.

My 2018 Honda Pilot has a fuel injector recall. Per Honda, "Safety Consequence: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." - My car is hesitating with acceleration at low (20-25mph) along with (45-55mph). The RPMs do not stay steady and the car is hesitating to shift into gear. - I called Westbrook Honda, Westbrook, CT on [XXX] to inquire and was told I would know if the car was part of the recall because it will stall. - Unsatisfied, I took my car to Brandfon Honda, Branford, CT for diagnosis on [XXX] and was told by service that if it's an issue they will prioritize it since the part will not be available until Fall 2024. Brandfon Honda is advising 4 other recommendations to see if it will fix the problem versus addressing the fuel injector recall which points to what is the issue with the car (as advised by my independent auto shop) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

“Transmission system problem” message is displayed. Vehicle still runs fine, but reverse camera becomes disabled.

The contact's husband owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that her husband informed her that the vehicle had experienced a loss of motive power while driving. No further information was provided. The local dealer and another unknown dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,690. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors needed to be replaced; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact stated that while his wife was stopped at a stop light, the vehicle inadvertently lost motive power; however, the vehicle was able to immediately restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The STOP/START warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. The VIN was not available.

The vehicle's auto stop/start function shut down power to the engine at an intersection and would not restart. The vehicle was unable to move at a busy intersection and would not manually restart either. A dealer or independent service center has not reproduced the problem, but I do see plenty of other cases on different automotive forums. The vehicle has not been inspected by the manufacturer, police, insurance, or others. There were no warning lights or other symptoms prior to the engine shut down. This has happened on more than one occasion and usually in the summer months when the A/C system is running. It doesn't seem to be an issue without the A/C running. Thank you

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated before responding as needed. There were no warning lights illuminated. The dealer was contacted, and flushed the fuel system twice; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a crash. The vehicle was taken to the dealer; however, the failure could not be duplicated, and the failure recurred. The vehicle was taken back to the dealer, where it was determined that the failure could be related to the fuel injectors and the transmission. The TCM software was updated, and a transmission flush was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 44,155. Parts distribution disconnect.

Misfire code cylinder 4 injector

Unknown

The contact owns a 2018 Honda Pilot. The contact stated that while driving or parked, the vehicle hesitated to accelerate as intended. No warning lights were illuminated. The vehicle was taken to a local dealer however, the cause of the failure was not determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 120,000.

This issue started last year upon purchasing my used Honda Pilot. The gas save mode that allows the engine to shut off at stops and restart does not work properly. Rather than the engine restarting, the car will instead shut down. Taking about 2-3 minutes to have to put the car in park and being able to restart after several attempts. The Pilot was taken to Honda last year where they did a computer upgrade. This issue happened again last week on 5/8/2024 and again this morning, 5/13/2024. This can cause a safety issue as the car is stopped at a stop sign or a light, and when traffic is trying to move, I am holding traffic up which may cause cars to attempt to go around or cause an accident. I need to know why this is happening and when Honda plans to have a solution.

I am experiencing a delay in acceleration. This can occur when I am completely stopped and press the gas, there is a delay (3-5 seconds) and then the car jerks forward and accelerates quickly. Or, when I've slowed down to almost a stop, begin a turn, step on the gas and it won't accelerate for a couple of seconds, almost causing an accident on several occasions. This occurs about once every 10-15 times I drive the vehicle. It's unpredictable.

Honda Of Rockwall Texas says this remedy is not available yet. But it clearly is.

The adaptive cruise control doesn't work for the vehicle in front of me but the vehicle on the side. It will slam on the brakes when there is no vehicle in front of me but with a vehicle on the side. Tbsi has almost caused numerous accidents. The automatic braking/forward Collison warning happens when a vehicle is passing me going the oposite direction.