The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving and depressing the accelerator pedal on several occasions, the vehicle failed to accelerate as intended and the vehicle hesitated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
2018 Honda Pilot complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is an auto start/stop feature on my 2018 Honda Pilot. I’ve owned it new since July 2018. My wife and I have experienced the same issue both together and separately. The auto stop feature will engage with the break depressed, but the auto start function will not always engage when the break is released. This has left us stranded in the middle of intersections in the middle of left turns with oncoming traffic driving around us, stalled on the freeway with cars whizzing by us at 70+ MPH blocking the fast lane, blocking congested one lane roads with no recourse for drivers behinds to get around us, etc. This feature stops the engine but periodically does not allow it to turn back on. With the engine stopped by this feature, but not shifted to park/ neutral, pressing the ignition start/ stop button does nothing. Shifting to park, and pressing the ignition start/stop button significantly delays removing the road hazard now created by the vehicle’s now dangerous location. To further complicate the matter, the engine starting has, on many occasions, taken multiple minutes to start, endangering myself, my wife, my four children, and other family / friends on too many occasions to count. My local dealership recommended replacing the vehicles battery, even though I had no other battery related problems. I did, in fact, follow that recommendation, only to have the same problem persist. I have encouraged my wife to disengage this feature proceeding forward, but the feature automatic
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have called about this recall at least three times. I brought it in to be serviced and told them that I felt like something was wrong with the car and that it did not feel like it was driving right like it wasn't getting power and sluggish. They assured me that my car would be given thew replacement part soon it's been over a year. I drive with my daughter on the highway 4 times a week. Two days before Christmas my car broke down. I was driving and it started to not shift properly and would stutter when I stepped on the gas to accelerate. The check transmission and emissions system sensors came on and I just barely made it into my parking lot at my apartment. It has several system warnings coming up and was not shifting right. It is now in the shop and they can't look at it for several days. I am just glad I was not on the Interstate highway when this happened.
The contact owns a 2018 Honda Pilot. The contact stated while driving 70 MPH, the engine warning light Illuminated. The contact stated that there was a knocking sound coming from the engine while parking the vehicle at work. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The failure mileage was 170,000.
I was driving on the highway, and the sensor stating the transmission is too hot popped up on the dashboard. This is an issue I have brought to Honda's attention on a few other occasions over the past three years, as this light has shown up before, but only when the outside temperatures had exceeded 90 degrees Fahrenheit, and I was driving at speeds of 55mph or more. I'd been told that since there was no active re-call, there was nothing they could do each time I reached out to Honda. Shortly after the light showed on the dashboard, I lost the ability to accelerate. I was pushing the gas pedal down, the RPM's were increasing, but my speed was decreasing. At that point, I decided it was best to exit at the upcoming Oasis, and before I could start to merge right, I heard a loud "pop" noise from presumably from the engine. Flames began to shoot out from under the hood on the driver-side. I merged over to the shoulder as quickly and safely as I could, grabbed my purse and exited the vehicle immediately. I then called 911, and while I was on the phone with dispatch, more loud "pops" occurred, growing the flames, until the car was completely engulfed in fire and black smoke. After a few minutes, the state police, EMT and South Holland FD arrived. The firefighters put the fire out, and the car was completely destroyed, resulting in a total loss of the vehicle.
Removed and replaced connecting rod bearings after engine knock noted and confirmed at Honda dealership during unrelated maintenance work. The mechanic noted wear and scoring on the connecting rod bearings and the engine knock went away after replacement. This could've resulted in catastrophic engine failure and loss of control while driving if unaddressed. This VIN was not covered under NHTSA recall 23V-751 related to connecting rod bearing failure but was in the same year / model groups. Request that the recall be widened to include a bigger range of vehicles.
My transmission failed although it was scanned a few weeks earlier indicating no issues with the transmission. I was lucky that the car failed once I stopped and wouldn't shift back into gear however it could have failed while driving. The car was driving fine and was slightly slow to engage, but I believe that was due to the fuel pump recall, which I could not have fixed because of a shortage of parts. My concern is that the transmission would have failed during my trip while driving over the mountains. It would have been really dangerous. There appear to be problems with the transmission in the 2018 Honda Pilots.
The back-up camera / navigation / infotainment screen is intermittently off. Without this screen one cannot get a camera view directly behind the car to back up, park, or see the rear position of the vehicle for loading and unloading. After visiting the dealership with an estimate of $2000 to $3000 for replacement, the message was clear they did not want to replace this part at a reasonable cost. On about 11/01/2023, this problem was taken to our dealership and it did re-occur at the dealership but does remain about 50% intermittent since the middle of 2023. When doing on-line searches, this must be a repeat problem for other Honda Pilot owners. Other manufacturers have implemented recalls for this same problem but not Honda to my knowledge. This vehicle now has about 60,000 miles on it; but this problem is a safety concern as well as a resale concern… but we would like to be able to keep it. This part seems to have been designed to be difficult to remove and replace with 5 separate cable connections, attached air vents, and without disassembling the two full panels across the full width of the dash. The dealer did remind us that this vehicle is out of warranty as well.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Transmission failed suddenly while on the highway. Engine light came on, and could not shift above first gear. Took to the Honda dealership where we purchased the vehicle (purchased new in 2018) and was told transmission failed and needed to be replaced. This is a 2018 Honda Pilot with only 35,000 miles on it with all routine maintenance done.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving at various speeds. The vehicle was taken to the dealer, where the transmission fluid and the coolant were flushed. The contact was charged a service fee; however, the failure recurred while driving. The contact stated while driving 65 MPH on the third lane of an interstate with her children in the car seats in the rear seats, the vehicle made an abnormal clunking sound. The vehicle decelerated to 35 MPH abruptly, causing the driver's and passengers' seat belts to retract. The contact immediately depressed the accelerator pedal, but the vehicle failed to exceed 40 MPH, nearly causing a crash. The contact activated the hazard lights and drove to her husband's shop. The contact's husband cleared the diagnostic trouble codes, and the vehicle accelerated as needed while driving; however, the vehicle shuddered, made abnormal sounds, the engine had a misfire, and the vehicle stalled while driving. The check engine warning light was illuminated, and the message "Emission System Problem" was displayed. The local dealer was contacted, and the contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a re
See attached document for complaint.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while the vehicle was parked, the vehicle stalled. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000. Parts distribution disconnect.
The auto start and stop feature on my vehicle is not working. I called the dealer and they said they won't repair it. The recall for this issue is under investigation. When I have this feature on, and at a red light, my car turns off completely. I have to push to start over, but when I'm in drive and people are behind me waiting, it can be a safety issue because it frustrates cars behind me AND they creep up super close to my car. When this happens, and if a car is speed behind me, if I needed to make a quick safety decision to go and change lanes, i would be stuck a few extra seconds trying to put the car back in drive to make the lane change to avoid a potential accident. Sometimes people are on their phones and dont stop, but i check my rearview mirror, and move if needed. So, any delay is a safety risk.
This recall for the fuel pump has been outstanding for a year. The dealership insists parts are still not available. When will this be resolved?
My auto idle start/stop has been causing my engine to stall out when I come to a complete stop. I believe it started about a little more than a year ago. It doesn’t happen all the time and never happens when I remember to turn it off. I had it at the dealership multiple times mentioning about this problem and was dismissed every time. They told me they found nothing wrong and all codes were fine and nothing was popping up. Finally, someone tested my battery and found it wasn’t operating fully. I replaced the battery after be reassured this should fix the problem. It was fine for less than a year, maybe 6 months and then it started happening again back in mid/late July. This is a major safety concern and after reading online that many others are experiencing the same issue is causing me an even greater concern.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I purchased this 2018 Honda Pilot in spring of 2024. Two months after driving it, it started hesistating to restart after idling. At the end of July an emissions warking appeared on the dash and the car would not restart after idling a few times and I would literally have to restart the vehicle by putting it back in park. I took it back to the dealership and they said it was a gas fuel shutter and they repaired that. For a while it still hesitated to restart but it didn't completely shut off until this week week (Nov 2024). This fuel saving feature is a safety defect. It will hesistate to restart when it idles or it won't restart and the red error message to put it in park and restart shows on the dash which is a serious safety concern that I believe Honda knows about that I discovered today is currently in a lawsuit.
Vehicle lagging when and most of the time does not run right away when you press the gas several times. Whenever I'm in an intersection and am trying to cross to my left when cars are coming towards me, I push the gas slightly so I can see the road complete; when I'm certain that there is no car, I try to push the gas right away to cross the intersection when I do this the car would lag in the middle of the street and has caused me almost to get hit several times with my kids and a baby inside the vehicle. I had been to the dealer many times and explained this situation, but they always made me spend for something that did not fix the issue. I had to beg them many times and even called the corporation to do something about the recall with the fuel pump, but I was always dismissed and told to wait. It has been almost a year since this started happening today. I got an emission light on again and am scheduled to return on Wednesday. I am hoping to get the recall for my car fixed. Please help me investigate this matter. I don't want to be in an accident, especially since I drive with my toddler and two kids every day to and from school. Thank you
My car hesitates during acceleration, I received the recall for the fuel pump in February, called the dealer, they say they do not have parts, I called again in early November, and they say the same thing. I am afraid the pump isa going to go out when we are driving in Traffic, so I do not trust the vehicle. I can take the car to any repair shop and they will replace it in a day. Why can't the dealer replace it? They are slow-walking this recall while we take the risk. What can I do?
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact stated while driving 15 MPH, there was an abnormal sound coming from the engine. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was 40,000.
The contact owns a 2018 Honda Pilot. The contact stated that while driving approximately 35 MPH, the vehicle started jerking and hesitating with the transmission warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 64,000.
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the vehicle failed to start on three separate occasions. The contact waited for several minutes before being able to start the vehicle. The check engine warning light had illuminated but then disappeared. The vehicle was not diagnosed or repaired. However, the dealer informed the contact that the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
My vehicle has been in the Honda Dealership (Honda of Fort Worth and Norm Reeves Honda) with no resolution to the engine failure issues I have had since purchasing my vehicle. Mainly in the heat of the summer if I was in traffic idling, stopped at a red light or in stop and go traffic my car would shut off and hesitate to restart. The collision mitigation system would show failed. Honda could never find a solution. The last time I had it in their shop they said I needed a new battery. I bought a new battery from them but the problem continued. I believe my car is part of the engine recall.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking sound and stalled. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. Additionally, on other occasions while stopped at stop signs and or red lights, the accelerator pedal was depressed; however, the vehicle hesitated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that either the fuel injector and or fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer however, the failure could not be duplicated because the independent mechanic had cleared the codes. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was repaired but the failure reoccurred several weeks later when the contact attempted to start the vehicle and the vehicle failed to start. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
I received a recall notice from Honda regarding the Safety Recall of the fuel pump module in May 2024. My local dealer just informed me that they have no idea when they will receive the replacement modules and they are receiving about two units per month at random intervals. If this is indeed a safety recall, I believe Honda should be making these units available for existing customers ahead of producing units for new, unsold vehicles. Thank you.
The contact owns a 2018 Honda Pilot. The contact stated while driving 25 MPH, the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed that the rod bearing was worn and caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 165,000.
THE VEHICLE WHEN IN MOTION SUDDENLY TURNS OFF BY ITSELF PUTING ME AND OTHER DRIVERS AROUND IN DANGER. THEN, WHEN DRIVING THE STEERING FEELS LIKE LOOSING CONTROL. AND I TOOK IT TO THE MECHANIC TO CHECK ON IT AND HE DETECTED A STEERING WHEEL PROBLEM AND THERE'S NO WARNING LIGHTS. ALSO, MY CAR FEELS LIKE THE GASOLINE DOESN'T FLOW PROPERLY. CAR LOOSES SPEED AND START SHAKING WHEN TRYING TO PUMP GAS WITH PEDALS. MY CAR HAS ONLY 100,000 MILES AND THIS CAR HAS GIVING ME PROBLEMS FROM THE BEGINNING. THE VISORS WERE SO HARD TO MOVE UP OR DOWN UNTIL THE DRIVER SIDE IS FULLU BROKEN AND TOO EXPENSIVE TO REPLACE. HONDAS ARE NOT NUMBER ONE CARS LIKE THEY USE TO BE.
Warning lights for the ACC, LKAS and FCW have been blinking everyday. One day they just started blinking. I took to dealership and they said it's $180 to diagnose issue. I have seen 100s of pist of different forums about the issue which means it is a known problem. As of the last 6 months or so these features do not work on the car.
I've brought the car to the Honda Dealer located at 2400 N State Rd 7 Hollywood FL 33021 for over a year I have complained that the car jumps and that there is a few recalls on my vehicle. I was told that the part isn't available and they can't fix it but did not offer any remedies to this issue. The car will shut off on me while I'm driving and it's very dangerous. I've mentioned this to them many times but they only try to convince me to buy another car and get me to trade in my car and pay a deposit.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated and stalled. The contact stated that the vehicle occasionally failed to start. The contact stated that several attempts were needed before the vehicle started. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 139,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA Recall Number23V-858 Recall issued December 18, 2023. I have been on the waiting list to complete the repair at Yonkers Honda in Yonkers, NY, since May. I spoke to Yonkers Honda today, October 9, 2024, and Honda still has not provided replacement parts to dealers to complete the recall work, with no ETA.
I have attempted several times to schedule the Honda Pilot for the recall item to be replaced since May 2024. The Pacific Honda Service Center states they do not have the part to replace the fuel pump. I called again last week, and they said I can pay $179 to have the vehicle inspected and if the fuel pump is faulty then they will order the part. This is unacceptable.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When attempting to accelerate the vehicle does not respond and experiences a three to five second delay. The delayed response began occurring shortly after purchasing the vehicle in 2018 and has only increased in frequency. This issue appears to be systemic with this model and year and the dealership has no remedy to mitigate this safety issue / concern.
See attached document for complaint.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that an unknown warning light was illuminated. The local dealer and another dealer, Manly Honda (2777 Corby Ave, Santa Rosa, CA 95407); were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda informed me of the recall of my vehicle back in January 2024. I have tried to attempt to get this fixed at my local dealership. I was told they did not have parts and expected them in April. To date, I have not heard anything. I just took my vehicle in for service and was told they had no update as to when parts would become available for this recall. This recall happened because of the dangers that the faulty fuel pump presents to consumers and I'm not seeing enough to be done by Honda to rectify this in a reasonable timeframe. What happens if something happens to my vehicle or my safety as a result of Honda being unable to fix this defect?
In regards to TSB 23-078 Honda states that my VIN does not meet the parameters for service even though the dealer service techs are stating this is the issue. Since it is not a recall there is nothing they can do but recommend what the service dept wants to do, which is temporarily fix the problem. Which is bring the vehicle in for a transmission service every 20000 to 30000 mile for service at a cost of $500-600 to me. Which is less than half of the recommended interval. They have been treating the transmission with an additive up until this point.
The components of my vehicle that were affected is from the power train and emissions.Honda issued an TSB on August 2023 for this. The warning light on my vehicle is now illuminated. I have a DTC code P0471 stored on my vehicles computer and can no longer pass a smog chech without the problem being repaired. This issue has impacted my vehicles torque converter. When I drive at high speeds my car shakes and I get a warning that says transmission system problem. Also the transmission slips and has poor fuel mileage. Honda extended the warranty for this part because it is prone to failure. My vehicle was diagnosed at Gardena Honda on Sep 4,2024. The service advisers confirmed that my vehicle has the issue that the warranty was extended on. However, due to my vehicle having a salvage title they will not honor that warranty. This issue should have been recalled instead of extending the warranty. Other pilot owners may pose a serious risk to themselves and others as Honda failed to notify myself and other about the risks of having a defective part on the vehicle. I can no longer drive my vehicle because of the risk involved. The dealer quoted me $5000.00 to repair. Federal law requires car manufacturers to repair any issues that arise from emissions regardless of bad title. Honda refused to repair on 9/4/2024.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the "System Warning" and the check engine warning light were illuminated. The contact stated that the vehicle almost stalled and was making an abnormal sound as if there was a misfire. The contact stated that the failure was intermittent but was a recurring failure that occurred at various speeds. The failure mileage was approximately 98,000. Parts distribution disconnect.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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