Page 9 of 9 · complaints 401–442 of 442

2018 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Vehicle Speed Control
Filed May 21, 20205,050 milesCA

HONDA PILOT ADAPTIVE SPEED CONTROL (ACC) WORKS WELL ON FREEWAY FOLLOWING ANOTHER VEHICLE AND MAINTAINING A SAFE DISTANCE UNTIL THE CAR AHEAD SLOWS TO APPROX 22 MPH WHEN THE ACC BRAKING FEATURE STOPS WORKING AND THE HONDA PILOT CONTINUES COASTING CREATING A HAZARDOUS SITUATION AND POTENTIAL TO RAM THE CAR AHEAD. THIS FEATURE IS CORRECTED WITH A LOW SPEED FOLLOW FEATURE IN OTHER HONDA AND LATER HONDA PILOT MODELS, AND SHOULD BE RETROACTIVELY ADDED TO THE 2018 HONDA PILOT TO PREVENT REAR ENDING THE CAR AHEAD. *TR

Electrical System
Filed May 20, 202057,100 milesAZ

I HAVE A 2018 HONDA PILOT EX 2WD, VIN NUMBER [XXX] WITH 57,100 MILES THAT I PURCHASED FROM EARNHARDT HONDA AVONDALE, AZ ON FEB 13, 2018. ON MARCH 1, 2020 AT 0830 MY FAMILY OF 6 AND I WERE SEATED IN OUR CAR IN OUR GARAGE PREPARING TO LEAVE TO GO TO CHURCH. AS I PUSHED THE START BUTTON WE WERE ALL SHOCKED AS WE HEARD A LOUD BANG AND SAW SMOKE SPEWING FROM UNDERNEATH THE CAR HOOD. I QUICKLY INSTRUCTED MY FAMILY TO GET OUT OF THE CAR AND MOVE TO SAFETY. I THEN OPENED THE HOOD TO INSPECT WHAT HAPPENED. AFTER REMOVING THE PLASTIC COVER FROM THE BATTERY I FOUND OUT THAT THE BATTERY WAS CRACKED AND LEAKING FLUID. THE EXPLOSION WAS SO POWERFUL THAT IT CRACKED THE BATTERY AND THE BATTERY HOLDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Mar 19, 202028,000 milesCT

THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR.

Electrical System
Filed Mar 19, 202028,300 milesCT

THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE.

Engine
Filed Mar 10, 20208,000 milesTX

THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS HAS HAPPENED SEVERAL TIMES.

Vehicle Speed Control
Filed Feb 14, 2020NC

HONDA PILOT 2018 WITH 20,555 MILES HAS A DIGITAL DISPLAY. CAR WAS ON ADAPTIVE CRUISE. WEATHER WAS FINE. MY SPEED WAS APPROXIMATELY 61MPH WHEN THE SPEED LIMIT CHANGED TO 65MPH AS HWY BECAME I73. I USED + ACCELERATION BUTTON ON RIGHT HAND COLUMN 4 TOUCHES TO INCREASE SPEED 1 MPH PER TOUCH TO 65MPH. CAR BEGAN TO RAPIDLY ACCELERATED TO 79MPH (LAST DIGITAL SPEED I SAW) AND I?M SURE HIGHER AS I TRIED TO GAIN CONTROL. . MY FOOT HAD BEEN OFF PEDAL WHILE CRUISE WAS ON SO I LOOKED AND TOUCHED THE GAS PEDDLE WITH MY RIGHT FOOT TO SEE WHAT WAS HAPPENING. PEDAL WAS DEPRESSED. AT THIS POINT I BELIEVE I TURNED OFF ADAPTIVE CRUISE BY THE MAIN BUTTON ON RIGHT HAND COLUMN BUT CAR CONTINUED TO ACCELERATE. I PUSHED THE DE ACCELERATION BUTTON - MANY TIMES AND CAR BEGAN TO SLOW DOWN UNCONTROLLABLY FAST REALIZING THIS I THEN PRESSED BRAKE PEDAL HARD AND THAT BROKE THE CONTROL OF THE ADAPTIVE CRUISE AND I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. HAD CAR TOWED TO DEALERSHIP. CROWN HONDA IN GREENSBORO SAID NO CODE WAS STORED FOR THE INCIDENT

Power Train
Filed Feb 9, 202024,000 milesVA

FIRST WHEN I BOUGHT THE VEHICLE NEW AFTER ONE MONTH A MESSAGE POPPED UP SAYING 'TRANSMISSION PROBLEM' ON THE DASHBOARD AND THE CAR ONLY HAD 2,000 MILES ON IT. I TOOK THE CAR TO HONDA DEALER. THEY DIDN'T DO ANYTHING AND SAID DON'T KNOW WHAT HAPPED AND THEY WERE ABLE TO REMOVE THE MESSAGE WITHOUT DOING ANY REPAIR. NOW THE 2018 HONDA PILOT HAS 24,000 MILES ON IT , THE VEHICLE JERKS AND I FELT THE TRANSMISSION FLARED AND HARD SHIFT IN GEAR 2ND TO 3RD. IT DOES NOT FEEL SAFE TO DRIVE THE CAR. IT KEEPS ON JERKING WHEN YOU ARE DRIVING AT 30 MILES OF HOUR.

Wheels
Filed Jan 12, 202020,000 milesVA

VEHICLE CAME EQUIPPED WITH CONTINENTAL CROSS CONTACT LX SPORT TIRES. I HAVE DRIVEN CAR SINCE OCT 2018. TIRES WERE IMMEDIATELY LOSING AIR.. THEY HAVE BEEN FILLED SEVERAL TIMES WITH AIR. NOW THE 4 TIRES ARE SPLITTING EVERYWHERE THERE WAS A SEAM. 20000 MILES AND ROTATED AS REQUIRED AT HONDA DEALERSHIP. JUST NOTICED. NO IDEA WHEN IT ACTUALLY STARTED

Visibility/Wiper
Filed Jan 4, 20206,500 milesTX

AFTER ONLY A FEW MONTHS OF OWNERSHIP AND ROUGHLY 6,500 MILES MY WINDSHIELD HAS TWO LARGE CRACKS IN IT FROM ROCKS HITTING IT. IT JUST SEEMS A BIT RIDICULOUS THAT THESE WINDSHIELDS ARE SO SUSCEPTIBLE TO DAMAGE IN SUCH A SMALL AMOUNT OF TIME.

Power Train
Filed Nov 7, 201920,000 milesVA

ON 11/2/19, WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE SHOWED THE MESSAGE "TRANSMISSION PROBLEM" ON THE DASHBOARD. AFTER THIS MESSAGE WAS DISPLAYED, THE VEHICLE WOULD ONLY STAY IN FIRST GEAR. I WAS ABLE TO SAFELY PARK THE VEHICLE IN A PARKING LOT. THE VEHICLE WAS JUST UNDER 16 MONTHS OLD AND HAD APPROXIMATELY 20,000 MILES ON IT. AFTER TURNING THE VEHICLE OFF AND THEN BACK ON, I WAS ABLE TO CHANGE THE GEARS ONCE AGAIN. I IMMEDIATELY CALLED HONDA ROADSIDE ASSISTANCE TO HAVE THE VEHICLE TOWED TO THE NEAREST HONDA DEALERSHIP, WHICH WAS OURISMAN HONDA IN TYSON'S CORNER VIRGINIA. I RECEIVED A CALL FROM A SERVICE ADVISOR AT OURISMAN HONDA ON 11/4/19. HE REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE TRANSMISSION AND NO REPAIR WAS MADE. WHEN I TOLD HIM WHAT HAPPENED, THE SERVICE ADVISOR STATED THAT IT IS LIKELY THAT THE VEHICLE EXPERIENCED A "COMPUTER GLITCH" AND THAT SIMPLY RESTARTING THE VEHICLE WOULD FIX THE PROBLEM IF IT HAPPENED IN THE FUTURE. I TOLD HIM THAT IT IS A SERIOUS SAFETY ISSUE TO HAVE TO RESTART A VEHICLE WHILE DRIVING. THE TRANSMISSION OFTEN EXHIBITS A "STICKY CLUTCH", DELAYED GEAR SHIFTING (SOMETIMES AS MUCH AS 2 SECONDS OF DELAY BEFORE THE GEAR IS SHIFTED), AND OFTEN TIMES A "CLUNK" IS HEARD WHEN THE GEAR IS CHANGED. THE PROBLEM USUALLY OCCURS IN EARLY GEARS (3RD, 4TH, AND 5TH GEAR) WHEN I LIFT MY FOOT OFF THE ACCELERATOR AT APPROXIMATELY THE TIME THE TRANSMISSION IS READY TO SHIFT TO THE NEXT HIGHEST GEAR.

Electrical System
Filed Oct 30, 20194,500 milesCO

TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT ALL THE WINDOWS ROLLED DOWN WHEN THE UNLOCK BUTTON ON THE KEY FOB WAS TOUCHED WHILE IN THE CONTACT'S POCKET. THE FAILURE RECURRED FOUR TIMES. THE CONTACT CALLED AUTONATION HONDA AT 303-578-6112 (LOCATED AT 2999 WEST 104TH AVENUE, WESTMINSTER, CO 80234) AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DESIGN FLAW FOR WHICH THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. THE VIN WAS UNKNOWN.

Power Train
Filed Oct 4, 201931,000 milesCA

TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING 45 MPH. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESUME NORMAL OPERATION. DCH HONDA OF TEMECULA (26755 YNEZ RD, TEMECULA, CA 92591, (951) 268-9197) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE VIN WAS UNKNOWN.

Electrical System
Filed Sep 30, 201915,000 milesNH

THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT NOTHING SO FAR. SOMETIMES THE PROBLEM CLEARS WHEN I TURN OFF THE ENGINE AND RESTART BUT I NEVER KNOW WHEN IT IS GOING TO WORK OR NOT. CONTACTED HONDA CUSTOMER SERVICE- NO SATISFACTION.

Service Brakes
Filed Sep 24, 201914,055 milesUT

WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING THE BRAKE LINES AND WAS CAUSING A WOBBLING IN THE BRAKES AT HIGHER SPEEDS. THE DEALERSHIP HAS BEEN A REAL PAIN TO WORK WITH AND DID NOT DIAGNOSE THE ISSUE UNTIL MONTHS LATER WHEN IT HAPPENED ON A RIDGELINE. LAST HONDA I'LL EVER BUY.

Service Brakes
Filed Aug 5, 201913,643 milesGA

LANE KEEP ASSIST WILL TRIGGER MULTIPLE TIMES ON TWO LANE ROADS. IT WILL ACTIVATE WITH THE "BRAKE" MESSAGE IN THE CLUSTER. THE SYSTEM IS TOTALLY UNUSABLE AND UNSAFE. IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES WITH A NO PROBLEM FOUND ANSWER. DURING A ONE AND A HALF OR TWO HOUR DRIVE THE SYSTEM WILL TRIGGER FIFTEEN TIMES OR MORE. AVERAGE SPEED IS ABOUT 50 TO 55 MILES PER HOUR. IT HAPPENS ON STRAIGHT OR CURVED ROADWAYS. CLEAR WEATHER AND IN THE SUN OR SHADE.

Power Train
Filed Jul 19, 201912,181 milesNC

6/13 5:10 PM ON I-95 N 30 MINUTES SOUTH OF FREDERICKSBURG, VA WAS GOING 78 MPH WHEN ALL OF THE SUDDEN 'BLIND SPOT SENSOR ERROR' APPEARED ON DASH AND WITHIN 10 SECONDS TRANSMISSION ERROR - SEE OWNERS MANUAL - GET SOMEWHERE SAFE APPEARED ON THE DASH. THE 2018 HONDA PILOT ELITE IMMEDIATELY SWITCHED INTO NEUTRAL AND WENT FROM 78 MPH TO 60 MPH IN 10 SECONDS. IT WAS A TOTAL FAILURE OF THE TRANSMISSION. IT HAD TO BE REPLACED. IT TOOK THEM A WEEK TO PUT IN THE REMANUFACTURED TRANSMISSION AND SINCE THAT TIME, THE FOLLOWING HAS HAPPENED: 7/1 NIGHT TIME ABOUT 8 PM WAS STOPPED AT A STOP SIGN WHEN I WENT TO GO IT STARTED THEN STUTTERED - IT SEEM LIKE IT TRYING TO FIND THE GEAR' THEN FINALLY SEEM LIKE IT WENT INTO THIRD GEAR' IT DID THE SAME THING ON THE WAY HOME IN A DIFFERENT AREA. 7/2 ON THE WAY TO DEALER WAS MAKING A RIGHT TURN -SLOW DOWN TO MAKE THE TURN, AND WHILE MAKING THE TURN I HIT THE GAS AND IT STUTTERED AGAIN 7/2 IN VIRGINIA AFTER FREDERICKSBURG AND BEFORE MANASSAS ON 95 N. I TURNED OFF AN EXIT AND STARTED TO DO A U-TURN... I CAME TO A STOP TO WAIT ON TRAFFIC AND WHEN I STARTED UP AGAIN, IT STARTED AND THEN STUTTERED AND THEN WENT 7/3 AT ABOUT 1030 PM ........13106 WAS GOING ABOUT 10-15 MPH PUSH THE ACCELERATOR DOWN AND THE ENGINE JUST REVVED AND DIDN'T GO SO I HIT THE BRAKES SO THAT I WOULD STOP AT THE LIGHT AS IT WAS YELLOW AT THE TIME 7/4 IT STUTTERED SEVERAL TIMES. SEVERAL TIMES WHEN COASTING THEN HITTING THE GAS IT WOULD STUTTER, SOMETIMES JERK AND SOMETIMES MAKE A NOISE

Electronic Stability Control (esc)
Filed Jul 19, 201913,350 milesNC

SINCE THE TRANSMISSION WAS REPLACED AT 12,181 MILES IN JUNE 2019 ON A 2018 HONDA PILOT ELITE, OTHER ISSUES HAVE POPPED UP. THE FORWARD COLLISION SYSTEM HAS GONE OFF TWICE ON A 2 LANE STATE HIGHWAY. IN BOTH CASES, I WAS ON A 2 LANE HIGHWAY GOING ABOUT 50 MILES AN HOUR WITH NO CARS IN FRONT OF ME FOR AT LEAST A MILE OR TWO, NO VEHICLES COMING THE OTHER WAY, ON A STRAIGHT PART OF THE ROAD, NOTHING IN THE ROAD AND NOTHING ON THE SIDE OF THE ROAD. THE DEALER SAID THAT IT DIDN'T HAPPEN TO THEM WHEN DRIVING THE CAR, SO THERE'S NOTHING TO FIX & HONDA CORPORATION SAID THE DEALER COULDN'T FIND ANYTHING TO FIX. ONE NIGHT WHEN DRIVING ON THE INTERSTATE IT IT STOPPED RAINING BUT WAS VERY MUGGY AND THERE WAS MOISTURE ON THE WINDSHIELD THE AUTOMATIC WIPERS DID NOT COME ON AND THE DEFROST DID NOT WORK - THIS WAS OVER THE COURSE OF SEVERAL HOURS OF DRIVING TRYING DIFFERENT TEMPERATURES ON DEFROST AND NOTHING HELPED. EVEN WITH THE WIPERS ON MANUALLY, VISIBILITY WAS POOR. ALSO, ONE DAY AFTER THE CAR HAD BEEN SITTING ALL DAY I DROVE IT 20 MILES AND THE CAR DID NOT COOL DOWN - I HAD TO RUN THE AIR CONDITIONER ON FULL BLAST THE WHOLE TIME. THE CAR IS NOT COOLING LIKE IT SHOULD! OF COURSE, WHEN THEY TRIED IT OUT IT HAD ACTUALLY ALREADY BEEN DRIVEN 20 MILES TO THE DEALERSHIP WITH THE AIR IN EARLY MORNING AND THEN THE HONDA SERVICE DEPARTMENT TESTED IT OUT, THERE WAS COOL AIR AND SAID IT'S BLOWING JUST FINE NOW.

Vehicle Speed Control
Filed May 8, 201914,200 milesFL

TL* THE CONTACT OWNS A 2018 HONDA PILOT. WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE LUNGED FORWARD VIOLENTLY AND MADE A LOUD NOISE. ALSO, THE RPMS INCREASED. THE VEHICLE WAS TOWED TO HEADQUARTER HONDA (17700 FL-50, CLERMONT, FL 34711, (407) 395-7500) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART ATTACHED TO THE TRANSMISSION WAS FAULTY. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER. THE VEHICLE WAS BEING REPAIRED UNDER THE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,200.

Electrical System
Filed May 7, 2019FL

2018 HONDA PILOT. CONSUMER WRITES IN REGARD TO MALFUNCATIONS WITH THE VEHICLE THAT PREVENTS IT FORM START UP. *AS *JS

Electrical System
Filed Mar 12, 20197,000 milesLA

ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLETE ELECTRICAL FAILURE. I WAS LEFT STRANDED AT 7PM, IN DARK, WITH 3 SCARED CHILDREN, UNABLE TO ALERT OTHER HOSTILE DRIVERS AROUND ME BY TURNING ON FLASHERS. AFTER NOT BEING ABOUT TO PUSH VEHICLE OUT WAY OF HEAVY TRAFFIC, I WAS FORCED TO CALL MY INSURANCE COMPANY FOR ASSISTANCE WHICH PROVED TO BE A SERIOUS CHALLENGE DUE TO THE HORNS AND DEROGATORY LANGUAGE OF OTHER DRIVERS AND AS A RESULT MY CHILDREN HAVING AN EMOTIONAL BREAKDOWN IN THE BACK SEAT. MY HUSBAND WAS FORCED TO LEAVE THE KIDS AND I IN THIS VERY DANGEROUS SITUATION IN ORDER TO GET TO OUR 14 YR OLD DAUGHTER (TRAVELING ALONE) OFF HER FLIGHT. ONCE POLICE ARRIVED, THEY PARKED UNIT BEHIND ME IN ORDER TO PROTECT US FROM BEING HIT. THE POLICE SEARCHED MANUAL AND INTERNET AND WERE UNABLE TO GET VEHICLE INTO EMERGENCY NEUTRAL. THE VEHICLE HAD TO BE DRUG ONTO TOW TRUCK AND TOWED TO DEALERSHIP. 2 DAYS LATER, HONDA INFORMED ME IT WAS A "DEAD BATTERY." "BATTERY?" I HAVE BEEN DRIVING FOR OVER 20 YEAR AND HAVE NEVER BEEN LEFT ON HIGHWAY, IN MOTION DUE TO A BATTERY. AFTER SOME READING OF MY OWN, I LEARNED ABOUT A FUEL SAVING FEATURE ON MY CAR CALLED "AUTO IDLE-STOP". WITH THIS FEATURE MY ENGINE SHUTS OFF WHEN BRAKE COMPRESSED IN ORDER TO SAVE ON FUEL. WITH A DEAD BATTERY, THE BAT

Structure › Body
Filed Mar 4, 201922,000 milesVA

THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY.

Unknown or Other
Filed Feb 21, 201915,000 milesID

SIDE DOOR GLASS SPONTANEOUSLY EXPLODING. WE WERE IN MOTION 65 MPH ON THE HIGHWAY. NO OTHER CARS AROUND US OR AROUND ANY HOUSES. WINDOW WENT BOOM AND JUST EXPLODED.

Structure › BodyCrash1 injured
Filed Feb 20, 20195,800 milesTX

SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL.

Seat Belts
Filed Feb 16, 2019139 milesIA

THE DRIVER'S SIDE SEAT BELT IS CONSIDERABLY SHORTER THAN THE FRONT PASSENGER SEAT BELT. THE DRIVER'S SEAT BELT IS SO CONSTRICTING THAT YOU CAN'T TURN TO LOOK WHEN CHANGING LANES. SO THE NEED TO DRIVE WITHOUT USING THE SEAT BELT IS AN ISSUE OF SAFETY. I AM AN AVERAGE SIZE PERSON AND THIS HAS NEVER BEEN A PROBLEM IN ANY OTHER VEHICLE I HAVE OWNED.

Unknown or Other
Filed Feb 10, 201914,000 milesIL

IN MAY 2018 I PURCHASED A NEW 2018 HONDA PILOT. UNFORTUNATELY DURING THIS FIRST WINTER I HAVE FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A FUNCTIONING HEATER. AS SOON AS THE WEATHER TURNED COLD I NOTICED THAT THIS NEW HONDA PILOT DID NOT HAVE SUFFICIENT HEAT. WHILE DRIVING AT HIGHWAY SPEEDS THE HEATER FUNCTIONS OK BUT DURING CITY DRIVING, OR ESPECIALLY AT IDLE, THE TEMPERATURE FALLS WELL BELOW ANY ACCEPTABLE MINIMUM REQUIREMENTS. BELOW IS A CHART SHOWING A COMPARISON BETWEEN A FUNCTIONING HEATER IN A 2014 CRV VERSUS THIS NEW 2018 HONDA PILOT. PLEASE NOTE THE DIFFERENCES IN OUTSIDE AIR TEMPERATURES: THE CRV MEASUREMENTS WERE TAKEN AT AN OUTSIDE AIR TEMP OF -8 WHILE THE PILOT DATA WAS RECORDED WITH AN OUTSIDE AIR TEMP OF + 8. THE VENT TEMPERATURE VARIES CONSIDERABLY BASED ON THE ENGINE RPM. WHILE ACCELERATING THE TEMPERATURE IS WARM / HOT BUT WHILE DRIVING IN TRAFFIC OR STOPPED THE TEMPERATURE CAN DROP 80 DEGREES OR MORE IN 1-2 MINUTES. BASED ON THIS DATA, I MADE TWO SEPARATE APPOINTMENTS TO HAVE THE PILOT SERVICED UNDER WARRANTY AT MY LOCAL HONDA DEALER. THE WEATHER ON THE 2ND VISIT WAS COLD (-17 DEGREES F). THEY 'VERIFIED THE COMPLAINT' AND FOUND THAT THE VENT TEMPERATURE FROM A FULLY WARMED UP ENGINE WAS 28 DEGREES (YES, BELOW FREEZING!). THEY SAID THEY HAVE ANOTHER PILOT IN THEIR SHOP THAT DOES THE SAME THING THEREFORE THERE IS NOTHING WRONG WITH MINE AND CONSIDERED MINE AS FUNCTIONING 'NORMAL'. THEY DID NOT DO ANY DIAGNOSTIC WORK AND REFUSED TO DO ANY WORK, EVEN SIMPLE WORK

Power Train
Filed Feb 9, 2019100 milesMD

TRANSMISSION JERKS, HESITATES AND/OR CLUNKS WHEN CHANGING AND/OR ATTEMPTING TO CHANGE TO NEXT HIGHER GEAR, HESITATES AND/OR REVERTS TO NEXT LOWER GEAR WHEN IT SHOULD SHIFT TO NEXT GEAR. THIS HAPPENS WHEN DRIVING ON LEVEL SURFACES AND DOWN HILLS CAUSING PASSENGERS TO JERK FORWARDED SUDDENLY AND WITHOUT EXPECTATION. HONDA DEALER KEPT VEHICLE FOR 2 DAYS AND DID NOT FIND ANY ISSUES. PURCHASED VEHICLE NEW IN APRIL 2018, HAD SAME PROBLEM SINCE WEEK #1. WHEN SHIFTING MANUALLY DOES NOT EXPERIENCE HESITATION OR GEAR HUNTING BUT CLANKING STILL EXISTS. THESE EVENTS HAPPEN REGARDLESS OF ROAD SURFACE TYPE, SPEED OR INCLINE OF ROAD. I NOTICED A TRANSMISSION FLUID LEAK AT THE TRANSMISSION GASKET DURING 1ST OIL CHANGE AT 7500 MILES, UNDECIDES TO , (I.E., FROM PARK TO / FROM DRIVE; INTO/OUT

Seat Belts
Filed Feb 8, 2019GA

WHEN USING THE DRIVERS SIDE SEAT BELT, THERE IS NO EXTRA GIVE IN THE BELT. THE BELT IS VERY TIGHT AND THE DRIVER CAN NOT EVEN TURN TO CHECK THEIR BLIND SPOT. THIS IS VERY DANGEROUS. I HAVE HAD THIS VEHICLE SINCE SEPTEMBER 2018. I HAVE TRIED ADJUSTING THE SEAT FURTHER AWAY FROM THE WHEEL, HOWEVER, THE BELT SEEMS TOO SHORT.

Electronic Stability Control (esc)
Filed Jan 1, 201910,000 milesTN

MY 2018 HONDA PILOT ELITE TURNS ON THE "AUTO IDLE STOP" FEATURE EACH TIME I START THE VEHICLE. BASICALLY, THIS MEANS THAT THE ENGINE SHUTS OFF WHEN I'M AT A COMPLETE STOP. WHEN I RELEASE THE BRAKE, THE ENGINE STARTS AGAIN. HOWEVER, THERE IS LAG TIME BETWEEN THE TIME I RELEASE THE BRAKE AND ACCELERATION. THIS HAS NEARLY CAUSED A DEATHLY ACCIDENT ON MORE THAN A DOZEN OCCASIONS DURING THE PAST 6 MONTHS AT INTERSECTIONS. I'VE NEARLY BEEN T-BONED EACH AND EVERY TIME BECAUSE THE VEHICLE WILL SIMPLY NOT ACCELERATE AT THE PRECISE MOMENT WHEN I NEED IT TO. THERE IS OVER A 1 SECOND LAG BEFORE ACCELERATION OCCURS. PERHAPS THIS IS MEANT TO BE AN EMISSIONS CONTROL FEATURE, BUT IT COMES AT THE PRICE OF SAFETY. THIS "AUTO IDLE STOP" FEATURE MAKES THE VEHICLE COMPLETELY UNSAFE TO DRIVE FOR FAMILIES. THERE SHOULD BE A PERMANENT ON/OFF SWITCH RATHER THAN HAVING TO TURN THIS FEATURE OFF EACH AND EVERY TIME I START THE VEHICLE. COMPLETELY UNSAFE!

Electronic Stability Control (esc)
Filed Jan 1, 201910,000 milesTN

2018 HONDA PILOT ELITE-- WHILE DRIVING ON A SMALL, CONGESTED, CURVY TWO-LANE ROAD, IN A POPULAR TOURIST DESTINATION, MY FRONTAL IMPACT SENSORS ALERTED ME TO FRONTAL IMPACT MULTIPLE TIMES BY SHAKING MY STEERING WHEEL. THE DASH LIGHTS ALSO FLASHED THE WORD "BRAKE" IN ORANGE AND BLACK. THIS SO-CALLED "SAFETY" FEATURE ALMOST CAUSE ME TO LOSE CONTROL OF THE VEHICLE SEVERAL TIMES ON THIS ROAD BECAUSE OF THE SHAKING STEERING WHEEL. THIS FRONTAL IMPACT ALERT ALWAYS OCCURRED WHEN A LARGE RV TYPE OF VEHICLE PASSED BY ME. ALTHOUGH I LATER DISCOVERED AN "OFF" SWITCH FOR THIS FRONTAL IMPACT ALERT SYSTEM, I SHOULDN'T HAVE TO TURN OFF MULTIPLE "SAFETY" SENSORS EVERY TIME I START THE VEHICLE. IF YOU DO NOT TURN OFF THESE "SAFETY" SENSORS, THEY WILL ACTUAL CREATE UNSAFE CONDITIONS BY SHAKING YOUR STEERING WHEEL.

Unknown or Other
Filed Dec 28, 20185,500 milesIN

VEHICLE AUTO LOCKED WITH KEYS IN CAR AND COULD NOT UNLOCK. FORTUNATELY, CAR WAS IN MY GARAGE AND DID NOT CREATE A SAFETY ISSUE. HOWEVER, HAD THIS OCCURRED IN THE SUMMER WITH A SMALL CHILD OR PET INSIDE, IT COULD HAVE BEEN AN EXTREME SAFETY HAZARD, POSSIBLY LEADING TO FATAL CONSEQUENCES. THIS VEHICLE IS NEVER SUPPOSED TO LOCK WITH KEYS IN THE CAR.

Seats
Filed Dec 12, 2018MI

DRIVER'S SEAT SINKS AND CHANGES THE SEAT/MIRROR FIELD OF VISION OF THE REAR VIEW MIRRORS. THIS "SINK" HAPPENS SLOWLY (AND WITHOUT NOTICE) CAUSING DANGEROUS BLIND SPOT SITUATIONS WHILE DRIVING AND PARKING. THE "SINK" BEGAN ON FIRST DAY OF OWNERSHIP BUT I DIDN'T REALIZE IT AND ALMOST CAUSED AN ACCIDENT BECAUSE OF THE CHANGE IN SEAT VS REAR VIEW MIRROR POSITION. I AM THE ONLY DRIVER OF SUV. MALE, 69 YEARS OLD. 180 LBS. DRIVER'S SEAT SLOWLY SINKS OVER TIME. APPROXIMATELY 2-5" PER DAY. WHILE DRIVING, IN ALL INSTANCES. ALSO WHEN THE SUV IS SITTING PARKED AND EMPTY OF PASSENGERS, BUT SINK IS SLOWER. DEALER AND HONDA MAIN PHONE COMPLAINT SITE SAY IT IS NORMAL. SERVICE WOMAN AT LOCAL BETTEN-BAKER HONDA SAID SHE HAS 2016 PILOT WITH THE SAME SEAT AND ISSUE. SAID THE SINK IS NORMAL. I BELIEVE IT IS POSSIBLY A LEAKING AIR BLADDER. CAUSE UNKNOWN. LX MODEL WITH 5000 MILES.

Visibility/Wiper
Filed Dec 3, 201815,000 milesIL

HIGHWAY DRIVING, APPARENTLY A SMALL STONE HIT THE WINDSHIELD. (PICTURE ATTACHED) AND THE WINDSHIELD CRACKED. THE STONE IN BARLEY 1/4 INCH IN SIZE. THIS IS NOT UNUSUAL SITUATION, A WINDSHIELD SHOULD NOT CRACK, THIS IS A NORMAL DRIVING SITUATION. THE ISM'S WINDSHIELD IS ON BACK ORDER, AND WILL TAKE 4 WEEKS TO RECEIVE, AS ONLY HONDA CAN RECALIBRATE THIS AT THIS TIME, THEY WILL ONLY RECALIBRATE AN OEM WINDSHIELD.

Electrical System
Filed Nov 28, 201856,000 milesTX

VEHICLE WAS STOPPED IN A PARKING LOT IN "DRIVE" WITH THE AUTO-IDLE FEATURE IN USE. CAR WOULD NOT RE-START WHEN FOOT TAKEN OFF BRAKE. RADIO CUT OUT BRIEFLY AS WELL. DASHBOARD LIT UP WITH MANY ERROR MESSAGES - ONE OF THEM WAS "COLLISION MITIGATION PROBLEM" OR SOMETHING SIMILAR. PLACED CAR IN PARK AND PUSHED START BUTTON NUMEROUS TIMES. ONLY GOT CLICKING SOUNDS, WITH OCCASIONAL ENGINE TURNOVER NOISE, BUT IT WOULDN'T START. TURNED OFF A/C AND RADIO. CAR FINALLY STARTED AFTER SEVERAL MORE MINUTES OF PUSHING START BUTTON WHILE IN PARK WITH FOOT ON BRAKE.

Structure › Body
Filed Nov 15, 20186,700 milesLA

WHILE DRIVING ON A STATE HIGHWAY, TRAVELLING AT APPROXIMATELY 60 MPH, I HEARD A LOUD 'POP' AND SAW DEBRIS FLY IN MY REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A TIRE, BUT FOUND MY SUNROOF HAD EXPLODED. THERE WERE NO ROCKS, PROJECTILES, ETC, AND NO OVERHEAD STRUCTURES WHERE SOMETHING COULD HAVE FALLEN. THE GLASS BLEW OUT AS IT MAY HAVE BEEN UNDER STRESS AND NOT IN AS IF SOMETHING MAY HAVE HIT IT.

Seat Belts
Filed Oct 26, 2018LA

DRIVER'S FRONT SEAT BELT IS DRASTICALLY SHORTER THAN PASSENGER FRONT SEAT BELT. I AM RESTRICTED IN ABILITY TO LOOK AROUND AND MAKE SURE THERE IS NO OTHER VEHICLE IN MY BLIND SPOT. THERE IS NO FIX FOR THIS PER THE DEALER AS HONDA DOES NOT ACKNOWLEDGE AN ERROR. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER.

Seat Belts
Filed Sep 16, 2018CA

DRIVER SIDE SEAT BELT IS SHORT LOCKS. IN ADDITION, IT PROHIBITS AND RESTRICTS DRIVER FROM LEANING FORWARD. THIS CAUSES AN UNSAFE DRIVING CONDITION.

Seat Belts
Filed Sep 16, 2018CA

THE DRIVER SIDE SEATBELT ON MY 2018 HONDA PILOT IS NOT THE STANDARD SIZE AND IS SHORT. IT DOES NOT EXTEND LIKE THE PASSENGER SEATBELT AND PREVENTS THE DRIVER FROM LEANING FORWARD TO CHECK OUT IT IS SAFE TO TURN. THE DRIVER SEATBELT DOES NOT LOCK IN PLACE WHEN STOPPING VEHICLE.

Structure › Body
Filed Aug 27, 20186,200 milesNC

THE MOONROOF SHATTERED EXPLODING GLASS. THE VEHICLE WAS ON A HIGHWAY TRAVELING AT 60MPH. THERE WAS JUST A LOUD NOISE AND BOOM. WE OWNED THE CAR JUST FOUR MONTHS AND IT HAS ONLY 6,200 MILES ON IT AT THE TIME OF THIS INCIDENT.

Structure › Body
Filed Aug 2, 201823,000 milesLA

ON MY 2018 HONDA PILOT - EXL, THE SUNROOF EXPLODED TWICE (SHATTERED). THE FIRST TIME WAS ON FEB 2018 AND THE SECOND TIME WAS ON JULY 2018.

Seat Belts
Filed Jul 19, 2018250 milesIN

THE DRIVER'S SIDE SEAT BELT IS TOO SHORT. IT IS TIGHT ACROSS MY CHEST AND THE LEFT SIDE OF MY NECK. THE DEALER OFFERS NO FIX FOR THE OTHER THAN A SEAT BELT EXTENDER WHICH HONDA DOES NOT SELL. I AM 5'2' TALL AND 220 LBS. YES I AM OVER WEIGHT BUT I'VE OWNED 8 OTHER HONDA'S AND HAVE NEVER HAD THIS PROBLEM BEFORE. I AM NOW STUCK WITH A BRAND NEW VHICLE I DON'T FEEL SAFE DRIVING.

Seat Belts
Filed May 16, 2018NH

DRIVERS SIDE SEAT BELT IS TOO SHORT, NOT AS LONG AS PASSENGERS SEAT BELT. IT PROHIBITS / RESTRICTS LEANING FORWARD TO CHECK ONCOMING TRAFFIC (BOTH LOOKING LEFT AND RIGHT) AT INTERSECTIONS AND MERGING SITUATIONS. I BELIEVE THIS CAUSES AN UNSAFE DRIVING CONDITION.

Seat Belts
Filed Mar 9, 2018NC

THE DRIVERS SIDE SEAT BELT IS MUCH SHORTER THAN THE PASSENGER SIDE. UNLESS YOU ARE AN EXTREMELY SMALL PERSON IT IS DIFFICULT TO MOVE OR CLEARLY LOOK AT YOUR BLIND SPOTS WHEN DRIVING. THE SEAT BELT SITS ACROSS YOUR NECK AND BREAST WHICH WOULD CAUSE MAJOR DAMAGE IN AN ACCIDENT. THIS IS A DESIGN FLAW. THIS SEAT BELT WAS MADE TOO SHORT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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