Page 17 of 19 · complaints 801–850 of 938

2017 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Jul 2, 202040,000 milesFL

IDLE STOP SYSTEM SENSOR FAIL.. WHEN CAN STOPS THE ENGINE SHUTS OFF BUT I DID NOT CAME BACK ON!! A LOT OF LIGHTS CAME ON WITH INSTRUCTIONS WHILE I WAS AT A BUSY LIGHT.. WENT TO THE DEALER AND IT WAS CLOSE TO $1,000 FOR THE REPAIR.. THEY SAID ITS A KNOWN ISSUE.. PLEASE DO A RECALL. *TR

Engine
Filed Jul 1, 202065,000 milesOH

WHEN VEHICLE COMES TO A STOP WITH THE AUTO ENGINE IDLE SHUT OFF, THE CAR COMPLETELY SHUTS DOWN AND TAKES A FEW MINUTES TO RESTART. THIS HAPPENED REPEATEDLY TODAY (7/1//2020) DRIVING AROUND TOWN. *TR

Engine
Filed Jun 15, 2020WI

CAR STALLS AT STOPS. TOOK TO DEALER THEY CHANGED BATTERY AND IT IS STILL HAPPENING. *TR

Unknown or Other
Filed Jun 13, 202041,319 milesPR

GOING UPHILL SUV HESITATES BETWEEN 1000 AND 2000 RPM'S. FEELS WITHOUT POWER. ONLY WAY TO AVOID IT IS TO PRESS THE PEDAL ALL THE WAY DOWN TO MAKE IT RESPOND. IT'S BEEN DOING IT FOR THREE MONTHS. MOST RECENT TIME THAT IT WAS FELT, WAS TODAY. *TR

Engine
Filed Jun 8, 2020WI

STALLING WHILE AT STOP OR GOING DOWNHILL AT LOW SPEEDS. *TR

Electrical System
Filed Jun 8, 202036,500 milesOR

I WAS STOPPED AT A STOP LIGHT AND MY AUTO IDLE KICKED IN. WHEN I TOOK MY FOOT OFF OF THE BRAKE THE ENGINE DIED AND WOULDN'T START BACK UP. I WAS STUCK IN THE STREET, BLOCKING TRAFFIC. I TRIED TO RESTART THE VEHICLE MULTIPLE TIMES WITH NO SUCCESS. AFTER THE TOW TRUCK ARRIVED, THE ENGINE WAS JUMPED AND I DROVE IT TO THE DEALERSHIP. BATTERY WAS CHECKED AND IT WAS FINE. THEY HAVE BEEN UNABLE TO REPEAT THE PROBLEM. *TR

Electrical System
Filed Jun 7, 202052,000 milesLA

JULY OF 2019: WIFE COMPLAINS THE VEHICLE STARTS BACK UP UNDER PROTEST FROM THE START STOP SYSTEM WHEN DRIVING IN STOP AND GO TRAFFIC (MORE SO ON HOT DAYS) ON CITY STREETS. EVENTUALLY, VEHICLE INTERMITTENTLY STALLS WHEN SHE TRIES TO RESUME TRAVEL FROM START STOP MODE. VEHICLE EVENTUALLY RESTARTS AFTER 120 SECONDS OR MORE. PROBLEM OCCURS ON MULTIPLE OCCASIONS. VEHICLE TAKEN TO DEALER, DEALER CLAIMS THEY CANNOT REPLICATE THE PROBLEM. HOWEVER, TESTING SHOWS A BAD CELL IN THE BATTERY (JUST OUT OF WARRANTY). BATTERY REPLACED. PROBLEM SEEMS TO BE SORTED TEMPORARILY (ALTHOUGH MY WIFE ROUTINELY DISABLES THE START STOP FUNCTION TO AVOID THE POTENTIAL PROBLEM). MAY OF 2020: SAME PROBLEM AS BEFORE, CAR STALLS WHEN TRYING TO RESUME TRAVEL AFTER START STOP MODE. VEHICLE WON'T RESTART FOR A FEW MINUTES AND CANNOT BE PUSHED OUT OF HARMS WAY. IT STANDS TO REASON THAT THE ISSUE IS PROBABLY NOT THE BATTERY, THE BATTERY IS OEM AND LESS THAN A YEAR OLD. THE MOST WORRISOME ASPECT OF THE SITUATION IS THIS. WHEN THE VEHICLE STALLS (I.E., THE ENGINE IS NOT RUNNING) THE VEHICLE CANNOT BE PLACED IN NEUTRAL (WITHOUT GOING UNDER THE HOOD AND USING A SPECIAL TOOL) AND PUSHED TO SAFETY. HENCE, THE VEHICLE IS ABSOLUTELY STRANDED UNTIL IT RESTARTS. THIS IS A DANGEROUS SITUATION WHEN STALLED IN RUSH HOUR TRAFFIC.

Electrical System
Filed May 27, 202033,000 milesVA

THE AUTO ENGINE IDLE (AEI) FEATURE HAS A FLAW IN IT THAT HONDA HAS APPARENTLY NOT IDENTIFIED OR EXPLAINED AND IT IS A SERIOUS SAFETY CONCERN. AEI SHUTS THE ENGINE OFF WHEN THE CAR IS IN DRIVE BUT FULLY STOPPED AND, IN THEORY, INCREASES FUEL EFFICIENCY BY REDUCING ENGINE IDLING WHEN THE CAR IS STOPPED, E.G. AT A STOPLIGHT OR IN STOP-AND-GO TRAFFIC. WHILE THERE IS A BUTTON TO DISABLE IT, THIS BUTTON HAS TO BE PRESSED EACH TIME YOU TURN THE CAR ON AND CANNOT BE PERMANENTLY DISABLED. WE TRY TO REMEMBER TO ALWAYS PRESS THE BUTTON AND DISABLE THE FEATURE BUT OCCASIONALLY FORGET AND DON'T REALIZE WE HAVEN'T DISABLED IT UNTIL WE COME TO A STOP SOMEWHERE AND THE FEATURE ENGAGES AND THE ENGINE SHUTS OFF. AEI WOULD JUST BE A NUISANCE IF IT WORKED 100% OF THE TIME AS IT IS DESIGNED TO WORK BUT, UNFORTUNATELY, IT DOESN'T. WHEN IT WORKS AND THE BRAKE PEDAL IS FULLY DEPRESSED, THE ENGINE IS AUTOMATICALLY IDLED, AND THEN AS YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, THE ENGINE QUICKLY TURNS BACK ON, YOU'RE ALREADY IN DRIVE, AND YOU GO. HOWEVER, ON WHAT SEEMS TO BE A COMPLETELY RANDOM AND UNPREDICTABLE BASIS, SOMETIMES WHEN YOU BEGIN TO LIFT YOUR FOOT OFF THE BRAKE PEDAL, RATHER THAN HAVING THE ENGINE RESTART AUTOMATICALLY, THE ENTIRE CAR JUST GOES DEAD. AT THIS POINT, YOU HAVE TO FRANTICALLY PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE. IF YOU'RE LUCKY, THIS HAPPENS QUICKLY AND YOU'RE NOT STUCK IN A COMPROMISED SPOT WITH NO ONE BEARING DOWN ON YOU FROM BEHIND BUT BY ITS DESIGN

Electrical System
Filed May 22, 202040,000 milesTX

THIS IS IN REGARDS TO THE IDLE STOP "FEATURE" OF THE HONDA PILOT. WHEN THE VEHICLE COMES TO A FULL STOP, THE ENGINE CUTS OFF IN ORDER TO SAVE FUEL LIKE IT'S SUPPOSED TO. HOWEVER, WHEN IT IS TIME TO MOVE AGAIN, THE VEHICLE RANDOMLY STALLS CAUSING THE CAR TO COMPLETELY TURN OFF. THIS CAN BE POTENTIALLY FATAL AS THE BRAKES THEN DO NOT ENGAGE FULLY (CAR IS OFF) AND A MESSAGE APPEARS IN CONSOLE SAYING "TO START ENGINE: PRESS BRAKE AND PUSH (ENGINE ON)" . THIS IS MOST DEFINITELY A SAFETY ISSUE ESPECIALLY IF THIS HAPPENS IN THE MIDDLE OF TRAFFIC. HONDA SAYS IT IS NOT COVERED UNDER ANY WARRANTY. THIS BEHAVIOR IS RANDOM AND UNPREDICTABLE. *TR

Unknown or Other
Filed May 14, 202040,000 milesPR

VEHICLE HESITATION BETWEEN 1ST AND 2ND AT 1000 TO 2000 RPM'S. LOOSING POWER... *TR

Engine
Filed May 12, 202061,000 milesTX

EMISSIONS SYSTEM PROBLEM WARNING CAME ON AND STAYED ON VEHICLE AT 61,000 MILES DEALERSHIP STATES FUEL EJECTORS ARE CONTAMINATED AND MUST BE REPLACED. THIS IS A RECURRING ISSUES WITH HONDA PILOTS SINCE 2016. *TR

Engine
Filed Mar 31, 202027,366 milesMO

HONDA PILOT ELITE DOES NOT AUTO RE-START CONDITION AFTER GOING INTO AN AUTO IDLE STOP. I TRIED TO RE-START THE VEHICLE BY PLACING THE GEAR INTO THE PARK POSITION AND PRESSING THE START BUTTON. THIS LEAVES ME STRANDED AT A STOP LIGHTS AND SIGNS AND IMPOSES RISK TO SELF AND OTHERS.

Fuel/Propulsion System
Filed Mar 28, 202033,000 milesPR

ENGINE HESITATION AT LOW SPEEDS, MORE DRAMATIC GOING UPHILL.

Power Train
Filed Mar 4, 202043,045 milesND

WHILE STOPPED, THEN STARTING AGAIN (EG AT A STOP SIGN), VEHICLE SOMETIMES WILL NOT SHIFT INTO MOTION, ACTS "SLUGGISH". THE FIRST TIME I THOUGHT PERHAPS A SHOE STUCK, OR A FLOOR MAT WAS IN THE WAY, BUT THAT WAS NOT THE CASE. DEALERSHIP SAID JUST TURN OFF ECO MODE. THE VEHICLE STILL OCCASIONALLY DOES THIS AND IS NOW VERY JERKY TO DRIVE AT ALL TIMES. THE VEHICLE HAS ALSO PREVENTED ACCELERATION WHILE CHANGING LANES OR OVERTAKING ON MULTIPLE OCCASIONS, HAPPENING TO BOTH DRIVERS OF THE VEHICLE. THIS HAS PRIMARILY BEEN INTERSTATE DRIVING, THEREFORE HIGH SPEEDS, BUT HAPPENED AGAIN TODAY ON A CITY STREET, VERY NEARLY CAUSING AN ACCIDENT WITH MY CHILD IN THE VEHICLE! THIS IS NOT ACCEPTABLE FOR A VEHICLE, PARTICULARLY A NEWER ONE, AND YET IT APPEARS TO BE A COMMONLY-REPORTED PROBLEM THAT IS NOT BEING ADDRESSED! ARE WE WAITING FOR SOMEONE TO BE KILLED? THIS VEHICLE ALSO HAS OCCASIONAL TROUBLE WITH THE AUDIO SYSTEM, BUT THAT'S AN INCONVENIENCE WHILE THE TRANSMISSION IS POTENTIALLY LIFE THREATENING!

Electrical System
Filed Feb 29, 202032,000 milesFL

CAR SHUTS DOWN COMPLETELY T A STOP POSITION AND COMPUTER READOUT INSTRUCTIONS ARE TO PUT THE CAR IN PARK AND THEN GO THRU INITIAL START ACTIONS. PURCHASED CAR IN FEB 2019, PROBLEM STARTED WITHIN DAYS OF PURCHASE. RETURNED IT TO DEALER MULTIPLE TIMES WITH NO IMPROVEMENT, FEB 26TH 2020 TOOK CAR TO DEALER AGAIN DUE TO THIS PROBLEM AND THE RADIO EFFECTED THE LAST SHUT DOWN TIME WITH A LOUD BUZZING NOISE. WAS INFORMED THEY WOULD HAVE TO KEEP CAR OVERNIGHT SO THE VALVE CLEARANCE COULD BE CHECKED WHILE CAR WAS COOL. I HAVE FOUND THAT THIS PROBLEM HAS BEEN ONGOING FOR FOUR YEARS. IT IS UNSAFE AND VERY NERVE RACKING WHEN YOUR CAR DIES THROUGH NO FAILURE OF THE DRIVER AND OTHER IMPATIENT MOTORIST SOUNDING THEIR HORN BECAUSE YOU AREN'T MOVING. ONE HAS TO WORRY ABOUT ONE OF THOSE IMPATIENT DRIVERS NOT PAYING ATTENTION TO WHAT'S GOING ON AND HITTING THEIR GAS PEDAL WHEN THE TRAFFIC LIGHT GOES GREEN AND ALL OF A SUDDEN YOU ARE REAR ENDED. FOUR YEARS IS LONG ENOUGH, EVEN I REALIZE THAT THIS PROBLEM DIDN'T START WITH THESE CARS UNTIL THE INTRODUCTION OF THE ELECTRONIC COMPUTER SHIFTING AND THE AUTO STOP SHUT DOWN PROCESS WAS INTRODUCED IN THESE CARS. THIS SHUT DOWN OF THE ENGINE HAS ONLY HAPPENS ON PUBLIC STREETS AND WHEN THE VEHICLE IS STATIONARY. HONDA OF GAINESVILLE, FL HAS AN OPEN CASE ON MY VEHICLE. RECORDS ARE ON HAND IF NEEDED.

Electrical System
Filed Feb 28, 2020AR

THE AUTO ENGINE IDLE STOP SYSTEM PROBLEM WARNING MESSAGE PRESENTED. DEALERSHIP CANNOT FIND ANYTHING WRONG- BUT LIGHT APPEARS IN DASHBOARD WHEN CAR IS TURNED OFF AND WILL NOT ALARM.

Power Train
Filed Feb 26, 202063,000 milesIN

CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?

Engine
Filed Feb 24, 202055,200 milesTX

THE AUTO IDLE FEATURE IN MY CAR MY CAR OFF COMPLETELY AND THEN WON'T ALLOW IT RESTART IMMEDIATELY. IT CAUSES A STALL AT LIGHTS. IT OFTEN TAKES TRYING TO START THE CAR FOR SEVERAL MINUTES BEFORE IT WILL TURN BACK ON. THIS HAS HAPPENED SEVERAL TIMES. IT CAN NEVER BE FIXED BY THE DEALER. THEY DON'T KNOW HOW TO REPLICATE THE ISSUE IN THE SHOP.

Fuel/Propulsion System
Filed Feb 24, 2020GA

EMISSION SYSTEM PROBLEM.. P0430 CODE.. 45K .. DEALERSHIP HAD TO REPLACE FUEL INJECTOR KIT FOR $1940.. NOT COVERED UNDER FACTORY WARRANTY OR POWERTRAIN.. HONDA AMERICA SAYS THEY WON'T REIMBURSE EVEN THOUGH THIS IS A KNOW ISSUE WITH THE 2016 MODEL.. MY VEHICLE FALLS OUTSIDE THE RANGE OF VIN WHERE THE ISSUE WAS NOTED BUT THIS IS NOT BY CHANCE I HAVE THE SAME ISSUE AS NUMEROUS OTHERS ARE.. HONDA NEEDS TO ADMIT THIS IS A FAULT WITH THE FUEL PROPULSION SYSTEM AND COVER THESE REPLACEMENTS ON LOW MILEAGE VEHICLES. HIGHLY DISAPPOINTED!!

Engine
Filed Feb 23, 202042,000 milesTN

GETTING AN EMMISSIONS SYSTEM WARNING ON VEHICLE. VEHICLE HAS UNDER 50K MILES. ISSUE CAUSED VEHICLE TO LOSE POWER AT HIGHWAY SPEEDS AND WAS UNABLE TO MAINTAIN HIGHWAY SPEED. VEHICLE IS DISPLAYING TWO OBD FAULT CODES P2652 P0430.

Visibility › Sun/Moon Roof Assembly
Filed Feb 18, 202051,000 milesVA

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE HIS SPOUSE WAS DRIVING 65-70 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THE CONTACT STATED THE SUNROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

Power Train
Filed Feb 18, 202031,000 milesNY

VEH. TRANSMISSION LURCHES (SLIPS, SHIFTS ROUGH, JUMPS FORWARD) WHEN SHIFTING AT AROUND 28 MPH. SO FAR THE VEH. ONLY DOES THIS AT THE SPEED INDICATED. THERE IS A YOU TUBE VIDEO JUNE, 9TH. 2018 THAT SHOWS THE EXACT PROBLEM I HAVE WITH THE VEH.!

Unknown or Other
Filed Feb 11, 2020OR

MY CAR JERKS OFTEN WHEN ACCELERATING, ESPECIALLY AROUND 12MPH. I HAVE TOOK MY CAR TO THE DEALERS MANY TIMES. THE MOST RECENT ONE IS FOUR DAYS AGO. THE DEALER SAID THE CAR IS OPERATING AS DESIGNED, AND THE JERKS IS DUE TO THE 9-SPEED TRANSMISSION. I CAN'T AGREE WITH IT. IT IS NOT SAFE WHEN THE CAR SUDDENLY HOP FORWARD.

Power Train
Filed Feb 10, 202033,500 milesOR

TOOK MY VEHICLE TO LITHIA HONDA OF SALEM OREGON WITH UNDER BUMPER TO BUMPER AND POWERTRAIN WARRANTY WITH TRANSMISSION JERKING(SERVICE MANAGER: BRENT CALLED ME ADVISED THAT SOFTWARE HE WILL TAKE CARE OFF BUT FLUSHING TRANS. FLUID AS PER MNFG> KNOWN TSB IS NOT AND WE NEED TO PAY.

Engine
Filed Feb 4, 202012,000 milesGA

WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION.

Engine
Filed Feb 4, 202022,000 milesGA

FROM A STOP, AT TIMES WHEN I TAKE MY FOOT OFF THE BRAKE WITH THE AUTO-ENGINE IDLE SET TO "ON", WHEN I TRY TO ACCELERATE, THE ENGINE WILL CUT OFF. THE CAR PUTS ITSELF IN EITHER NEUTRAL OR PARK, THEN I HAVE TO RESTART THE CAR - DEPRESS BRAKE AND PRESS BUTTON - AFTER 30 SECONDS TO A MINUTE. I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED SINCE AT A GREEN LIGHT, OTHER DRIVERS GO, AND DO NOT EXPECT A DRIVER IN FRONT OF THEM TO STOP.

Electrical System
Filed Feb 4, 202030,450 milesGA

WHILE DRIVING, I RECEIVED AN ALERT THAT "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE." LIGHTS INDICATED THAT THE COLLISION MITIGATION, AND LANE DEPARTURE, AND LIGHTS WERE AFFECTED. I DO NOT WANT THE COLLISION MITIGATION SYSTEM TO RANDOMLY DISABLE (OR ANY SYSTEM FOR THAT MATTER). THE DEALER PERFORMED A HARD RESET ON MY SYSTEM AND WE'LL SEE IF IT'S FIXED. STILL, IT POSED A HAZARD TO ME AT THE TIME.

Engine
Filed Feb 3, 202020,000 milesMA

AUTO ENGINE IDLE STOP: STALLING WHEN ACTIVE

Fuel/Propulsion System
Filed Feb 3, 2020MI

ENGINE LIGHT ONES ON...CODES SAY IT IS AN EMISSION PROBLEMS. IT IS THE INJECTORS. THE DEALER SAYS THEY REPAIR ONE A WEEK! THIS SHOULD BE A RECAPITULATE,

Engine
Filed Jan 30, 202055,000 milesVA

I TAKE MY 3 YEAR OLD, 60K MILE HONDA PILOT IN FOR EMISSIONS SYSTEM PROBLEM LIGHT. I AM PRESENTED WITH THE FOLLOWING FAULT CODES: 19-072 MIL COMES ON WITH DTC P0430 OR DTC P0430 WITH P030X, P219A, P219B (WITH SOFTWARE UPDATE) - INCLUDE ALL PARTS FROM BULLETIN I NEED A FULL FUEL INJECTOR REPLACEMENT AT THE COST OF $2,000. THIS IS CLEARLY AN ISSUE WITH THE 2016-2018 PILOT, BUT HONDA HAS ISSUED NO RECALLS. FUEL INJECTORS FAILING AT 20-70K MILES?!

Exterior Lighting
Filed Jan 30, 20203 milesIN

EVERY TIME WE DRIVE AT NIGHT, ONCOMING DRIVERS TURN THEIR BRIGHTS ON, THINKING OUR LED HEADLIGHTS ON BRIGHT. TOOK IT TO DEALER, THEY SAID THERE IS NO CURE. ( GURLEY LEEP HONDA, ELKHART, IN. BOUGHT THE VEHICLE NEW. DID NOT TALK TO DEALER UNTIL ANOTHER OWNER OF A 2017, CONFIRMED HE HAD THE SAME PROBLEM.

Engine
Filed Jan 27, 202040,000 milesIL

AT APPROX. 40,000 MILES AND AFTER ONLY 2 YEARS OF OWNERSHIP, EMISSIONS PROBLEM DASH WARNINGS ILLUMINATED DURING NORMAL USE. DEALER DIAGNOSTIC REVEALS ALL FUEL INJECTORS NEED REPLACEMENT. DISCOVERED THAT THIS PROBLEM IS KNOWN TO HONDA'S TO AFFECT 2016 AND 2017 HONDA PILOT MODELS. AN INTERNAL SERVICE BULLETIN REVEALED THAT THE PROBLEM WAS DUE TO AN ERROR DURING MANUFACTURING, YET NO RECALL HAS BEEN ANNOUNCED AND HONDA IS NOT ASSISTING CUSTOMERS IN REPAIRING THE ISSUE. INSTEAD, HONDA IAN LEAVING CUSTOMERS TO PAY $1,500 TO REPLACE THE FUEL INJECTORS. FUEL INJECTORS SHOULD LAST THE ENTIRE LIFE OF A VEHICLE. HONDA SHOULD BE LIABLE FOR THIS PROBLEM WHICH IS WELL-KNOWN AND RESEARCHED AS THEIR RESPONSIBILITY.

Fuel/Propulsion System
Filed Jan 23, 202039,000 milesIL

TOOK MY HONDA PILOT ELITE 2017 IN AFTER HAVING THE CHECK ENGINE LIGHT ON DISPLAYING "EMISSIONS SERVICE PROBLEM". IT WAS DIAGNOSED AT OUR HONDA DEALERSHIP AS P0430 AND NEED ALL FUEL INJECTORS REPLACES. MY SUV HAD ONLY 39,000 MILES ON IT AND WAS OUTSIDE THE MANUFACTURERS WARRANTY BY 3,000 MILES. THE REPAIR ESTIMATE WAS $2,100. I WAS SHOCKED TO HEAR THIS AS THE VEHICLE IS ONLY 2 YEARS OLD. I SAW ONLINE THIS WAS A COMMON ISSUE WITH BOTH 2016 AND 2017 PILOTS WHICH IS CONCERNING AS HONDA HAS NOT MADE ANY RECALLS. IN THE END, OUR DEALERSHIP CALLED HONDA AND GOT HONDA TO COVER MOST OF THE REPAIR WITH THE DEALERSHIP COVERING THE REMAINDER. I AM NERVOUS WITH THE QUALITY OF HONDA VEHICLES AND EVEN THAT THE NEW FUEL INJECTORS WILL ONLY HAVE A LIFE OF 40,000 MILES AND I WILL BE IN THE SAME SPOT 2 YEARS FROM NOW. HONDA NEEDS TO TAKE CARE OF THIS FULLY AND A RECALL IS NEEDED.

Electrical System
Filed Jan 11, 202029,000 milesMD

ABOUT 6 MONTHS AGO, WHEN MY CAR HAD LESS THAN 30K MILES. MY CAR WOULD STALL WHILE THE CAR WAS IN "AUTO IDLE-STOP MODE". INITIALLY, I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. THEN THINGS GOT WORSE AND I NOTICED THAT THE RADIO WOULD TURN OFF AND I'D HEAR ALL OF THE CHIMES LIKE WHEN I START THE CAR. I BROUGHT MY CAR TO HONDA TO HAVE THIS FIXED. THEY SAID IT WAS THE COMPUTER AND CLAIMED THEY FIXED IT. THE PROBLEM STILL CONTINUES. I ALSO HAD A CONVERSATION WITH THE SERVICE MANAGER AND HE PROMISED HE WOULD INFORM HONDA CORPORATE. I NEVER RECEIVED ANY FOLLOW UP. I GOOGLED THIS PROBLEM AND HAVE FOUND OUT I'M NOT THE ONLY ONE. THIS IS DANGEROUS BECAUSE SOMETIMES I NEED TO MAKE A TURN AND MY CAR HAS STALLED AND ADDS A FEW SECONDS. THERE ARE OTHER PEOPLE EXPERIENCEING THE SAME PROBLEM: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/

Unknown or Other
Filed Dec 24, 201942,000 milesTX

WHILE DRIVING DOWN AN EMPTY HIGHWAY I EXPERIENCED A LARGE EXPLOSIVE SOUND UPON OPENING MY SUNROOF COVER I NOTICED MY SUNROOF HAD EXPLODED. I IMMEDIATELY WENT TO A HONDA DEALERSHIP WHERE I WAS TOLD THERE IS NO SUCH KNOWN ISSUE WITH SUNROOFS WITH MY MODEL CAR AND THAT IT WILL NOT BE COVERED

Engine
Filed Dec 21, 201947,000 milesIA

OUR 2017 HONDA PILOT STARTED TURNING ON EVERY WARNING LIGHT IN THE DRIVER CONSOLE AND ALSO INDICATED A PROBLEM WITH EVERY SYSTEM IN THE CAR - SAFETY SYSTEMS, COLLISION AVOIDANCE SYSTEMS, EMISSIONS SYSTEMS, ETC.. THESE LIGHTS TURNED ON AND WOULD NOT TURN OFF. IT ALSO STARTED RUNNING VERY ROUGHLY. WE TOOK IT INTO SMART HONDA IN DES MOINES TO DIAGNOSE THE PROBLEM. THEY INDICATED THE FUEL INJECTORS NEEDED TO BE REPLACED AND THEY WERE NOT COVERED UNDER THE DRIVETRAIN WARRANTY - NO IDEA WHY THAT'S THE CASE. WE DECLINED, THE LIGHTS TURNED OFF, AND THEN BACK ON AGAIN OVER SEVERAL WEEKS. WE DON'T FEEL SAFE DRIVING THE CAR GIVEN THAT IT'S TELLING US ALL THE SAFETY SYSTEMS ARE FAULTING. RESEARCHING THIS ISSUE, IT APPEARS THAT MANY MANY OWNERS OF SIMILAR VERSIONS OF THE PILOT ARE EXPERIENCING A PROBLEM. HONDA REFUSES TO HELP RESOLVE THE ISSUE AND IT'S CLEARLY A SYSTEMIC PROBLEM WITH THE VEHICLE. MY FAMILY FEELS VERY UNSAFE IN THE VEHICLE NOW AND HONDA NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM AND RESOLVE FOR ALL THE CUSTOMERS EXPERIENCING IT.

Power Train
Filed Dec 20, 201931,000 milesMN

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.

Unknown or Other
Filed Dec 6, 201933,351 milesMA

MY CAR WAS BUCKING AND SHUT OFF ON ME WHILE ON THE HIGHWAY NOT EVEN A FULL MONTH AFTER THE VEHICLES TRANSMISSION WAS SERVICED AND BACK IN THE 9 TIMES AGAIN WITHIN A YEAR.I WAS TOLD THAT I WAS SOLD A VEHICLE BRAND NEW I DO NOT BELIEVE THE TRANSMISSION AND OR VEHICLE FOR THAT MATTER SHOULD BE GIVING ME SAFETY ISSUES AT ONLY 16,000 MILES AND THEN AGAIN AT 33,351 MILES; WITHOUT RECOURSE. THE DEALER SUGGESTED TO BUY MY CAR BACK ' PUT IT BACK ON THE LOT AND PUT ME INTO A DIFFERENT LOAN THAT WOULD INCREASE MY PAYMENTS. I AM LOOKING FOR SOME ASSISTANCE HERE SO THAT I MAY BE IN A VEHICLE THAT IS SAFE, DEPENDABLE, AND RELIABLE. I AM FIRM IN MY BELIEF AFTER DRIVING THIS VEHICLE AND EXPERIENCING THE FAULTINESS OF THE VEHICLE THAT THE TRANSMISSION IS DEFECTIVE. *UPDATE 3RD GEAR PRESSURE SWITCH REPLACED TWICE.

Electrical System
Filed Dec 6, 201925,000 milesNY

UPON EXITING STOP/START EVENTS(AUTO SHUT OFF AT STOP SIGNS/LIGHTS/PARKING LOTS), ENGINE DOES NOT RESTART. INSTEAD, IT SHIFTS INTO PARK, LIGHTS UP ALL INSTRUMENTS ON DISPLAY PANEL, AND REQUIRES A MANUAL RESTART. VEHICLE IS DEAD UNTIL RESTARTED, POSING A HAZARD TO OCCUPANTS/ONCOMING TRAFFIC. HAS HAPPENED MULTIPLE TIMES IN PAST WEEKS. WE ALSO HAVE READ OF MANY OTHER OWNERS OF '16/'17 HONDA PILOT OWNERS HAVING THE EXACT SAME ISSUE.

Power Train
Filed Dec 4, 201978,000 milesFL

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.

Power Train
Filed Nov 22, 201936,000 milesNM

2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.

Electronic Stability Control (esc)
Filed Nov 16, 2019NJ

TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.

Service Brakes
Filed Nov 14, 201930,000 milesNJ

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.

Electronic Stability Control (esc)
Filed Nov 7, 201920,000 milesOR

HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET A

Power Train
Filed Nov 5, 201940,000 milesGA

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.

Fuel/Propulsion System
Filed Nov 2, 201937,000 milesAL

AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICATING AN EMISSIONS PROBLEM (P0430: CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 2)). AFTER INVESTIGATION BY THE DEALER, THEY SAID THAT THE FUEL INJECTORS NEED TO BE REPLACED AT A SIGNIFICANT COST. AFTER DOING SOME RESEARCH I HAVE READ THAT THIS IS A COMMON COMPLAINT FROM THIS COHORT OF VEHICLE OWNERS.

Electrical System
Filed Oct 30, 2019CA

WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.

Power Train
Filed Oct 29, 201940,000 milesTX

WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.

Electrical System
Filed Oct 28, 201934,200 milesTX

FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.

Electronic Stability Control (esc)
Filed Oct 14, 201928,000 milesWI

I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Honda Pilot → · Every Pilot year → · How the figures are calculated →