Page 16 of 19 · complaints 751–800 of 938

2017 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Mar 2, 202130,000 milesLA

AUTO ENGINE IDLE WILL NOT START THE CAR BACK UP SOMETIMES. IF I FORGET TO DISABLE THE AUTO ENGINE AUTO BEFORE EACH TRIP, SOMETIMES WE WILL STOP AT A LIGHT OR STOP SIGN AND THE ENGINE SHUTS OFF LIKE IT IS SUPPOSED TO. THE PROBLEM IS THAT PERIODICALLY, THE ENGINE WILL NOT START BACK UP WHEN WE ARE READY TO GO. THE WHOLE CAR SHUTS OFF AND THERE IS A SPECIFIC ORDER OF PRESSING THE BRAKE AND PUSHING BUTTONS THAT WE HAVE TO GO THROUGH TO START THE CAR BACK UP. VERY DANGEROUS WHILE SITTING IN TRAFFIC. HAS HAPPENED NUMEROUS TIMES. HAVE TAKEN TO DEALERSHIP NUMEROUS TIMES WITH NO SOLUTION. I HAVE A VIDEO OF IT AFTER IT IS SHUT DOWN, BUT CANNOT ATTACH IT BECAUSE IT IS MORE THAN 5MB.

Unknown or Other
Filed Feb 27, 202163,000 milesFL

KEYLESS START SYSTEM PROBLEM - SEEMS TO BE A COMMON OCCURS ON HONDA PILOT. GOT THE ERROR AROUND 60K MILES. 90% OF THE TIME IT COMES ON. MY CAR NO LONGER LOCKS ON ITS OWN WHEN I WALK AWAY.

Power Train
Filed Feb 15, 202160,000 milesFL

TIENE UN BOTE DE ACEITE Y SE ME ENCENDI LA SEAL DE PROBLEMA EN LA TRANSMISIN MIENTRAS IBA RODANDO POR LA AUTOPISTA

Fuel/Propulsion System
Filed Feb 12, 202150,000 milesWI

2017 HONDA PILOT, EMISSIONS LIGHT CAME ON AROUND 50,000. SERVICE LIGHT CAME ON AT HIGHWAY SPEEDS. CODES WERE PO301, PO219A. HONDA SERVICE CONFIRMED 2016 PILOTS AND SOME 2017 PILOTS RECEIVED AN EXTENDED WARRANTY, COVERING REPAIR OF THE FUEL INJECTORS. THIS SPECIFIC VIN WAS OUT OF RANGE. MECHANIC HAD TO REPLACE THE FUEL INJECTORS TO REMEDY THE ISSUE. HONDA AMERICA ADVISED ME TO DO THE REPAIR AND SEE IF A WARRANTY IS EXTENDED.

Exterior Lighting
Filed Feb 7, 2021VA

THE KEYLESS START SYSTEM PROBLEM LIGHT WILL NOT SHIFT OFF. *TR

Electrical System
Filed Feb 7, 202135,000 milesUT

ELECTRICAL ISSUES INCLUDE KEYLESS ENTRY SYSTEM FAILURE, AUTO-LOCK NO LONGER LOCKING THE VEHICLE AS YOU WALK AWAY FROM IT, CRASH MITIGATION SYSTEM FAILURE, RADIO STATIONS NO LONGER COMING IN CLEAR. HAS HAPPENED SEVERAL TIMES AND THE DEALERSHIP SAYS THAT THEY HAVE ADJUSTED SOMETHING BUT THEN IT HAPPENS AGAIN.

Structure › Body
Filed Jan 7, 202195,000 milesOH

PEARL WHITE PAINT PEELING OFF TOP PANEL OF LIFT GATE.

Engine
Filed Jan 6, 202155,000 milesOH

WHEN THE AUTO STOP START IS ON WHEN STOPPED AT A TRAFFIC LIGHT OR ANY STOP FOR THAT MATTER THE CAR SOMETIMES STALLS OUT OR IT HAS A DELAYED RESTART WHERE THE RADIO AND CAR SOUNDS LIKE IT TURNS OFF AND THEN BACK ON AND THEN YOU CAN GO. SOMETIMES IT COMPLETELY STALLS AND YOU HAVE TO PUT THE CAR IN PARK AND RESTART IT. IT STARTED HAPPENING RANDOMLY NOW IT IS HAPPENING MORE OFTEN. IT HAPPENS A LOT WHEN I AM DRIVING AROUND TOWN IT HAS NOT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY.

Engine
Filed Jan 6, 202160,000 milesVA

THE HONDA PILOT IS EQUIPPED WITH AN IDLE-STOP, WHERE THE ENGINE SHUTS DOWN TO SAVE ON FUEL ECONOMY WHEN FOR EXAMPLE STOPPED AT A STOPLIGHT. OVER THE LAST YEAR I HAVE HAD MAJOR ISSUES WITH THE IDLE STOP FEATURE 10-12 TIMES. I WILL BE STOPPED AT A LIGHT, FEEL THE ENGINE SHUT OFF, THEN WHEN IT IS CLEAR TO GO I MOVE MY FOOT FROM THE BRAKE TO THE GAS AND THE ENGINE WILL KILL. THE CAR HAS THEN KILLED WHILE IN DRIVE SO I HAVE HAD TO FRANTICALLY GET THE CAR TO PARK, AND TRY TO RESTART. HOWEVER, IT USUALLY TAKES A MINUTE OR TWO TO GET THE CAR TO START UP AGAIN. A FEW TIMES CARS WE COMING AROUND A CORNER AND I WAS STILL STOPPED AT THE NOW GREEN LIGHT. IT WAS VERY SCARY BEING STALLED IN NOW MOVING TRAFFIC. I HAVEN'T FIGURED OUT IF THERE IS SOMETHING THAT MAKES IT KILL, IT JUST SEEMS TO BE SPORADIC. WHEN I TOOK IT INTO HONDA TO HAVE IT CHECK OUT THEY SAID THEY COULDN'T SEE ANY ISSUES AND COULDN'T GET THE CAR TO REPLICATE WHAT I HAD DESCRIBED. I HAVE READ ABOUT MANY OTHER DRIVERS EXPERIENCING THIS SAME STALLING ISSUE FROM THE IDLE STOP, BUT HONDA IS NOT DOING ANYTHING TO HELP CUSTOMERS. HAVING YOUR CAR KILL ON YOU IN THE MIDDLE OF THE ROAD OVER AND OVER AGAIN IS A VERY NERVE RACKING FEELING.

Electrical System
Filed Jan 3, 2021CA

STOPPING THE FULL ELECTRICAL SYSTEM TURNS ON THEN OFF. THIS HAPPENED AT TRAFFIC LIGHTS IN THE CITY, ON A HILL WITH STOP SIGN IN SAN FRANCISCO OR CITY, IT ALSO HAPPENS IN DRIVE THROUGH BASICALLY WHENEVER YOU STOP FROM A MOVING MOTION. THE DASH INFORMATION SYSTEM FLASHES AND FLICKERS, THE PILOT THEN HAS TO BE PUT INTO PARK AND PUSH START BUTTON TO TURN THE MOTOR BACK ON. THIS HAS.BEEN DANGEROUS AS THIS ISSUE HAS BURNED OUT A BATTERY AND HAD TO TOW THE PILOT TO THE DEALERSHIP AND THEY DIDN'T REIMBURSE AND SAID IT WAS A MAINTENANCE BATTERY ISSUE. I HAVE FOLLOWED MY WIFE IN ANOTHER CAR AND THE TAIL LIGHTS AND THE LICENSE PLATE LIGHT FLICKER. THIS IS INTERMITTENT AS THE DEALERSHIP WILL NOT INVESTIGATE AS THEY CAN'T DUPLICATE THIS ISSUE,

Structure › Body
Filed Jan 1, 20213,000 milesCA

THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROUS OVER TIME AS METALS OR BOLTS COULD SIMPLY GIVE. THIS HOOD COULD ONE DAY FLY OFF AND HURT OR KILL SOMEONE.

Electrical System
Filed Dec 27, 20205 milesNY

THE CAR WOULD NOT GO INTO REVERSE AND WHEN IT FINALLY DID AND WE PULLED OUT WE RECEIVED A TRANSMISSION PROBLEM WARNING

Electrical System
Filed Dec 23, 202047,000 milesKY

KEYLESS START SYSTEM PROBLEM ERROR APPEARING ON DASHBOARD. VEHICLE HAS 47,000 MILES ON IT. ELECTRICAL IS GOING HAYWIRE IN THAT LIGHTS INTERMITTENTLY TURN ON, ALL ERROR LIGHTS FLASH ON DASH AND DASH TRIES TO BOOT THROUGH VARIOUS IGNITION STATES (ACCESSORY MODE, IDLE, ETC). CAR ALARM WILL RANDOMLY GO OFF, AND IT TAKES SEVERAL MINUTES TO DISENGAGE ALARM BECAUSE KEY FOB NOT WORKING CORRECTLY WHEN ALARM IS ENGAGED. HAD TO DISCONNECT CAR BATTERY TO MAKE IT STOP. KEY FOB BATTERIES WERE REPLACED 6 MONTHS AGO SO NOT THAT. DEALERSHIP SAID THAT THEY NEEDED TO ORDER A PART AND THAT HONDA WAS AWARE OF THIS ISSUE AND WOULD PAY FOR ABOUT 90% OF THE COST OF PARTS AND LABOR, SO THE MANUFACTURER IS AWARE THAT THIS IS AN ISSUE. DEALERSHIP SPENT ROUGHLY 2 HOURS RUNNING DIAGNOSTICS ON IT. HAPPENS RANDOMLY (3 TIMES OVER THE COURSE OF 4 WEEKS) WHEN VEHICLE IS PARKED IN GARAGE, AND KEY FOBS ARE SITTING OUT, FACE UP, NOT BEING PRESSED IN ANY MANNER THAT MIGHT ACCIDENTALLY ENGAGE A BUTTON.

Unknown or Other
Filed Dec 17, 202057,000 milesHI

WHEN THE CAR IS STOPPED BY APPLYING THE BRAKE PEDAL, THE AUTO-STOP FEATURE IDLES THE ENGINE AS EXPECTED AND NORMAL FOR THE FEATURE. HOWEVER, ON OCCASION WHEN THE BRAKE PEDAL IS RELEASED, THE ENGINE STALLS INSTEAD OF RESTARTING AS EXPECTED. THE ENGINE STALL IS DIFFICULT TO RECOVER FROM SINCE THE CAR MUST FIRST BE PUT IN PARK THEN RESTARTED, WHICH IS NOT INTUITIVE, ESPECIALLY WHEN UNDER STRESS IN TRAFFIC OR DEPARTING FROM A TRAFFIC LIGHT. THE PROBLEM HAS BEEN INTERMITTENT FOR ABOUT A YEAR. OUR LOCAL HONDA DEALER ATTEMPTED TO FIX THE PROBLEM BUT THE ONLY THING THEY COULD SPECULATE WAS THAT UNDER THE AUTO-STOP FEATURE WITH THE ENGINE IDLED, BATTERY VOLTAGE DROPS AND THE CAR'S COMPUTER RESTARTS THE ENGINE BEFORE THE VOLTAGE GETS TOO LOW. HOWEVER, IF THE SYSTEM DOESN'T RESTART THE CAR WITH ADEQUATE BATTERY CRANKING AMPS REMAINING, THE ENGINE MAY STALL VICE RESTART AS REQUIRED. THIS OCCURS EITHER WHEN THE VOLTAGE GETS LOW ENOUGH OR WHEN THE BRAKE PEDAL IS RELEASED. BASED UPON THIER BEST ASSESSMENT AND INABILITY TO FIND ANY SPECIFIC FAULT, WE REPLACED THE BATTERY PER THEIR SUGGESTION. HOWEVER THE PROBLEM RECURRED ABOUT TWO MONTHS LATER. ON THE INTERNET, WE FOUND NUMEROUS CASES OF THIS TYPE OF FAULT. IN SEVERAL INSTANCES, IT CAUSED A CHALLENGING SITUATION IN TRAFFIC OR AT A TRAFFIC LIGHT, WHICH HAS BEEN OUR EXPERIENCE AS WELL. THE ONLY WORK-AROUND THAT OTHERS HAVE REPORTED REASONABLE SUCCESS WITH WAS TO PUSH THE AUTO-STOP DISABLE BUTTON UPON STARTING THE CAR. THIS OF COURSE IS A WORK-

Fuel/Propulsion System
Filed Dec 8, 202038,000 milesFL

OCCASIONALLY WHEN STOPPED AT A RED LIGHT THE CAR'S AUTO ENGINE CUT OFF DURING IDLE WILL NOT RESTART AS IT SHOULD WHEN I TRY TO GO. I MUST THEN PUT THE CAR IN PARK, WAIT 2-3 MINUTES, THEN IT WILL FINALLY RESTART. I TOOK IT TO MY DEALERSHIP WHO TOLD ME THEY WERE AWARE OF THE PROBLEM AND DID NOT KNOW HOW IT COULD BE FIXED. STALLING AT A RED LIGHT WHILE CARS ARE BEEPING IS DANGEROUS AND CAN CAUSE AN ACCIDENT OR ROAD RAGE. PLEASE HELP.

Fuel/Propulsion System
Filed Dec 3, 202043,000 milesPA

CHECK ENGINE LIGHT CAME ON AT 43,000 MILES. THEN EVERY OTHER LIGHT ON DASH CAME ON WHILE DRIVING. ERROR CODE FOR FUEL INJECTORS AND HONDA DEALER CHARGING 2,000 TO REPLACE INJECTORS. WIFE WILL NOT DRIVE THE PILOT NOW DUE TO INJECTOR ISSUES. VEHICLE IS ONLY 3 YEARS OLD! KNOWN ISSUE WITH MY MODEL YEAR PILOT AND HONDA IS SILENT ON RECALL. DEALER CAN'T EVEN FIX THE ISSUE DUE TO NOT HAVING THE PARTS (BACK ORDERED)!

Fuel/Propulsion System
Filed Dec 2, 202023,355 milesNJ

EMISSIONS LIGHT WENT ON AND I SMELLED GAS. BROUGHT THE CAR IN FOR SERVICE AT 23,391 MILES. FUEL INJECTORS NEEDED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THE PILOT, ACCORDING TO THE SERVICE MANAGER, WHO STATED "LUCKILY IT WAS STILL UNDER WARRANTY."

Service Brakes
Filed Nov 20, 202069,500 milesCA

1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO HONDA AND THEY THINK IT IS THE ROTOR AND FIXED IT YESTERDAY. THE OTHER NEW PROBLEM IS THE ALARM THAT KEPT GOING OFF RANDOMLY WHEN THE CAR IS PARKED AND LOCKED. WHEN I PICKED UP MY CAR AFTER THE OIL CHANGE A FEW WEEKS AGO, THE TECHNICIAN DID NOT MENTION ANY PROBLEMS WITH MY ALARM GOING OFF WHILE MY CAR WAS AT THE DELEARSHIP. I WENT BACK TO THE HONDA DEALER FOR DIAGNOSTIC TEST YESTERDAY AND THEY RECOMMEND REPLACING THE KEYLESS ACCESS CONTROL UNIT. THIS WILL COST CLOSE TO $ 1000 DIAGNOSTIC, PARTS AND LABOR. I AM TOLD IF I DO NOT REPLACE THE CONTROL UNIT, THE PROBLEM CAN GET WORSE WHERE MY CAR WON'T START ANYMORE. SO I HAVE NO CHOICE BUT REPLACE IT. SO I BROUGHT MY CAR JUST FOR ROUTINE OIL CHANGE WEEKS AGO AND NOW I HAVE PROBLEM WITH ROTOR AND CONTROL UNIT THAT COST ME $ 502.72 YESTERDAY AND ANOTHER $700 PLUS DOLLARS TO REPLACE THE CONTROL UNIT. FOR THE CONTROL UNIT TO FAIL IN JUST 3 YEARS, SUGGESTS IT MAY BE DEFECTIVE TO BEGIN WITH OR VERY POOR QUALITY. UNFORTUNATELY IT JUST WENT OUT OF WARRANTY. I AM REPORTING THIS IN CASE THIS IS A COMMON PROBLEM FOR HONDA PILOT THAT THE MANUFACTURER NEEDS TO ADDRESS AND FIX.

Power Train
Filed Nov 19, 2020112,355 milesNC

AFTER COMING TO A STOP OR SLOWING DOWN TO A VERY LOW SPEED, WHEN I REACCELERATE TO BUILD SPEED, THE TRANSMISSION STALLS AND THEN JERKS INTO GEAR WHILE IN ECO-MODE. AT TIMES THIS IS ALMOST CAUSING A COLLISION. I REPORTED THIS TO THE DEALERSHIP ALMOST A MONTH AFTER MY PURCHASE AND 4 MORE TIMES AFTER THE FIRST REPORT AND EACH TIME THEY HAD NO RESOLUTION EXCEPT THE LAST TIME TO DO A TRANSMISSION FLUSH WHICH I HAD TO PAY FOR. IN SOME OF SUGGESTIONS AND QUESTIONS, IT APPEARS THAT THE DEALERSHIP KNOWS THAT THERE'S AN ISSUE.

Electrical System
Filed Nov 12, 202043,867 milesCA

MY WIFE HAS REPORTED ON SEVERAL OCCASIONS THAT WHEN THE IDLE-STOP FEATURE IS TURNED ON AND THE VEHICLE HAS COME TO A STOP, THE ENGINE CUTS AS INTENDED BUT WILL NOT RESTART WHEN PRESSURE IS RELEASED FROM THE BRAKE. NUMEROUS LIGHTS WITHIN THE INSTRUMENT PANEL, WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT, ILLUMINATE, THE TRANSMISSION SHIFTS ITSELF INTO NEUTRAL. THE VEHICLE SAYS TO SHIFT INTO "PARK", PRESS AND HOLD THE BRAKE AND RESTART THE VEHICLE USING THE START/STOP BUTTON. I HAVE TRIED TO DUPLICATE THIS WHILE DRIVING THE VEHICLE. YESTERDAY, THIS SAME OCCURRENCE HAPPENED TO ME ONLY I WAS NOT ABLE TO READILY RESTART THE VEHICLE. THIS LATEST OCCURRENCE HAPPENED IN HEAVY TRAFFIC AT A BUSY INTERSECTION. MY WIFE REPORTS HAVING HAD THIS OCCUR AT LEAST SIX TO SEVEN TIMES, ONCE WHILE IN TRAFFIC ON THE FREEWAY. I HAVE BROUGHT THE VEHICLE TO HONDA IN THE PAST BECAUSE OF THE VEHICLE JJUTTERING AT LOW SPEEDS AND BECAUSE OF THIS ISSUE. EACH TIME I WAS TOLD THAT BECAUSE NO ERROR CODE WAS FOUND AND THE ISSUE COULD NOT BE DUPLICATED, THERE WAS NOTHING THEY COULD DO. THIS ISSUE IS A POTENTIAL DISASTER WAITING TO HAPPEN.

Electrical System
Filed Nov 10, 202030,000 milesCA

WHILE STOPPED THE AUTO STOP ENGAGES TURNS OFF THE ENGINE AND IF THE AC IS RUNNING AT THAT TIME, INSTEAD OF THE THE ENGINE RESTARTING WHEN THE GAS PEDAL IS ENGAGED, THE CAR STALLS AND SHUTS DOWN. DEALER STATES CANNOT CORRECT THE ISSUE (PERMANENTLY TURN OFF AUTO STOP). I SEE MULTIPLE COMPLAINTS SO FAR RELATED TO THIS DESIGN ERROR BUT NO ACTION IN TERMS OF RECALLS.

Unknown or Other
Filed Nov 3, 202040,000 milesCA

KEYLESS START SYSTEM ERROR STARTED TO APPEAR AS SOON AS THE 3 YEARS WARRANTY WAS OVER! THE ERROR WOULD GO ON BUT THE CAR DOES TURN ON. LATELY, IT WOULD TAKE SEVERAL PRESSES ON THE BUTTON AND IT APPEARS TO WORK BETTER IF THE FOB IS CLOSE TO THE BUTTON. THE WALK AWAY LOCK HAS NOT WORKED SINCE THE KEYLESS START SYSTEM ERROR BEGAN. THIS HAPPENS WHEN START THE CAR.

Electrical System
Filed Oct 24, 202032,000 milesOR

I HAVE 30,000+ MILES ON MY 2017 PILOT ELITE. ABOUT A YEAR AGO, I STARTED EXPERIENCING ISSUES WITH THE AUTO IDEL STOP FEATURE. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN THE ENGINE WOULD START UP UPON LIFTING MY FOOT OFF OF THE GAS. LATER, IN CONJUNCTION WITH THE ENGINE HESITATION, I NOTICED THAT THE RADIO WOULD ALSO "CUT OUT" AND THE WHOLE CAR WOULD TURN OFF AND BACK BEFORE BEING ABLE TO DRIVE. AFTER THAT, THE ISSUE PROGRESSED TO THE VEHICLE COMPLETELY STALLING OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START IN ORDER TO GET THE VEHICLE TO MOVE. THESE STALL OUTS ARE HAPPENING JUST AS I PULL OUT INTO TRAFFIC, OFTEN LEAVING ME AND MY FAMILY IN HARM'S WAY. THIS IS NOT SAFE. UPON TAKING THE VEHICLE TO THE DEALER I GET THE STANDARD LINE OF "WE CAN'T REPRODUCE THE ISSUE" AND I AM SENT ON MY WAY ONLY TO LATER CONTINUALLY EXPERIENCE THE ISSUE. NOT HAPPY WITH HONDA. THE NHTSA NEEDS TO MAKE THEM ADDRESS THIS ISSUE.

Electrical System
Filed Oct 17, 202020,000 milesTX

THE 2017 PILOT STALLS WHILE IN OPERATION DUE TO A DEFECT IN THE AUTO-OFF WHILE IDLE FEATURE. WHEN YOU DEPRESS THE BRAKE PEDAL, THE ENGINE WILL SHUT OFF COMPLETELY AND WILL OFTEN NOT RESTART AS INTENDED WHEN YOU RELEASE THE BRAKE. THE ENGINE WILL ALSO SHUT OFF IF YOU PRESS THE AUTO-ENGINE-OFF WHILE IDLE BUTTON TO DEACTIVATE THE IDLE-OFF FEATURE IF PRESSED WHILE COMPLETELY STOPPED. FOR ALL OF THESE SITUATIONS IT IS DIFFICULT TO RESTART THE VEHICLE AND IT REMAINS STALLED ON THE ROAD FOR MORE THAN A MINUTE. IT'S TERRIFYING. THIS BEGAN BEFORE 25K MILES ON THE CAR - WHICH COST AROUND $42,000. THIS IS HAPPENING MULTIPLE TIMES A WEEK. IT'S UNACCEPTABLE FOR A VEHICLE THIS YOUNG TO BE PUTTING FAMILIES IN DANGER.

Power Train
Filed Oct 8, 202051,000 milesGA

TWICE WHILE CAR WAS BRAKED AT STOP LIGHT THE CAR SLIPPED INTO NEUTRAL AND TURNED OFF AFTER I TOOK MY FOOT OFF THE BREAK. WHEN I TRIED TO COMPENSATE FOR CAR GOING INTO NEUTRAL CAR TURNS OFF. THIS ALMOST CAUSED AN ACCIDENT AS I WAS A GREEN TURN ARROW AND COULD NOT TURN AND CAR BEHIND ME ALMOST HIT ME. I HAD 2 CHILDREN IN THE CAR WITH ME.

Engine
Filed Oct 6, 202025,400 milesND

CHECK ENGINE LIGHT FOR EMISSIONS SYSTEM PROBLEM. CODE P219A CAME UP. THEY ENDED UP HAVING TO REPLACED THE FUEL INJECTORS AT 25,400 MILES. OUR WARRANTY IS UP IN MARCH. I CALLED HONDA TO SEE IF THEY WOULD STILL FIX THE ISSUE AFTER THE WARRANTY IS UP. THEY ADVISED THAT ANY ISSUES WOULD BE AN OUT OF POCKET EXPENSE. THEY ARE AWARE IT IS A KNOWN ISSUE WITH 2016-2018 PILOTS.

Unknown or Other
Filed Sep 30, 202041,400 milesTX

WHEN STOPNIDLE ENGAGES (AT A STOP LIGHT FOR EXAMPLE) WHEN YOU LET OFF THE BRAKE AND IT WOULD NORMALLY START BACK UP IT COMPLETELY SHUTS DOWN. TELLS YOU TO SHIFT INTO PARK. IT IS EXTREMELY SCARY TO BE SITTING THERE AT A LIGHT AND YOUR CAR IS TOTALLY DEAD. I WAS ON A 2 LANE ROAD, STOPPED AT A STOP LIGHT AND LET OFF THE BREAK TO RE-ENGAGE AND GO BUT NOTHING. HAD TO SHIFT TO PARK, KEEP FOOT ON BRAKE AND RE-START. PRAYING I DON'T GET REAR ENDED. CAR HAS 41K ON IT AND AT 35K DEALERSHIP REPLACED THE BATTERY CAUSE IT WOULD CUT OUT WHEN IT RE STARTED BUT NEVER HAD SHIFT COMPLETELY DOWN LIKE TODAY. IT WAS JUST A AT THE DEALERSHIP FOR OIL CHANGE 5 DAYS AGO. 2017 PILOT ELITE. I BOUGHT BRAND NEW JUST UNDER 3 YRS AGO. *TR

Engine
Filed Sep 30, 202035,000 milesCA

WHEN I'VE BEEN STOPPED AT A RED LIGHT I'VE TAKEN MY FOOT OFF THE BRAKE TO HIT THE GAS PEDAL. BEFORE I TOUGH THE GAS, THE DASHBOARD SHOWS AN "EMISSIONS SYSTEM PROBLEM" LIGHT AND THE ENGINE DIES. I'VE HAD TO FRANTICALLY RESTART THE CAR AND WAS ALMOST REAR-ENDED. IT'S HAPPENED 5 TIMES. I HAD REPORTED THIS PROBLEM TO DEALER AND THEY WERE OF NO HELP. THEY SAID THEY CHECKED THE COMPUTER AND THERE WAS NO HISTORY OF ANY ISSUE. AGAIN, I'M WRITING TO DOCUMENT THIS CONCERN AS IT'S DANGEROUS THE HONDA DEALERS NEED TO KNOW HOW TO ADDRESS THE PROBLEM. I'VE LOOKED ONLINE AND I AM NOT THE ONLY PERSON WHO HAS REPORTED THIS ISSUE. WHAT IS THE SOLUTION? THIS CONDITION IS NOT SAFE AND NEEDS TO BE FIXED.

Electrical System
Filed Sep 29, 202050,000 milesCA

AT APPRX 50K MILES (MARCH 2020), DISPLAY PANEL INTERMITTENTLY INDICATED "KEYLESS START SYSTEM PROBLEM" AND NOW (SEPT 2020) THAT ERROR CODE IS CONSTANT. FOR A FEW DAYS RECENTLY THE ERROR CODE DISAPPEARED, BUT IT CAME BACK... THE CODE SHOWS WHEN YOU START THE CAR. THE CAR DOES START EVERY TIME BUT I AM WORRYING THAT ONE DAY IT MAY NOT. I GOOGLED THE PROBLEM AND DID SOME OF THE REMEDIES (CHANGE THE FOB BATTERY, PRESS THE BRAKE FOR 30 SECS WHILE THE CAR IS ON) BUT THE ERROR CODE REMAINS. SEEMS A LOT OF OTHERS ARE HAVING THIS ISSUE. I CALLED THE LOCAL HONDA DEALERSHIP AND SPOKE WITH A SERVICE REP WHO SAID HE COMES ACROSS THE PROBLEM A FEW TIMES EVERY WEEK AND DOES REPLACE THE KEYLESS STARTER BUTTON.

Unknown or Other
Filed Sep 28, 2020CA

KEYLESS START SYSTEM PROBLEM ERROR MESSAGE ON DASH. WE ARE THE ORIGINAL OWNER SINCE DECEMBER 2016, THIS ISN'T COVERED BEYOND 3 YEAR WARRANTY. IT'S INTERMITTENT, SOMETIMES IT GOES AWAY AND MESSAGE COMES BACK WITHIN 24 HOURS. I DO NOT RECALL THE EXACT DATE WHEN IT FIRST OCCURS, IT IS AN ESTIMATED DATE.

Electrical System
Filed Sep 22, 202038,500 milesCT

CAR WAS FINE ALL DAY. PARKED WITH THE ENGINE SHUT OFF FOR TWO HOURS WHOLE I WAS WAITING FOR MY KIDS. WHEN I PICKED THEM UP AND STARTED THE CAR, IT HAS A WARNING. MY 2017 HONDA PILOT ONLY HAS A LITTLE MORE THAN 38,000 MI AND NOW IT'S SAYING "KEYLESS START SYSTEM PROBLEM". I HAVE READ A LOT OF ARTICLES WITH THE 2016 AND 2017 HONDA PILOTS HAVING THE SAME PROBLEM. THE PROBLEM PERSISTS EVEN AFTER I CHANGED MY BATTERY FOR MY KEY FOB, THINKING IT COULD HAVE BEEN THE PROBLEM. I TRIED BOTH KEY FOBS, PROBLEM IS STILL THERE.

Electronic Stability Control (esc)
Filed Sep 16, 202057,000 milesCT

THE ENGINE WITH SHUTS OFF NORMALLY WHEN I COME TO A STOP WHEN I HAVE THE SYSTEM ENGAGED. THE PROBLEMS BEGIN WHEN I TAKE MY FOOT OFF THE BREAK EXPECTING THE ENGINE TO START UP AGAIN. WHAT HAPPENS CONSISTENTLY (THOUGH NOT ALL THE TIME) IS THAT WHEN I TAKE MY FOOT OFF THE BRAKE, THE ENGINE SHUTS OFF, SHIFTS ITSELF INTO NUETRAL, AND I HAVE TROUBLE GETTING THE ENGINE TO START UP AGAIN. THIS OCCURRED TWO SEPARATE TIMES. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG WITH IT.

Electrical System
Filed Sep 14, 202031,750 milesWA

WHEN MY 2017 HONDA PILOT TOURING ENTERS IDLE STOP MODE, IT HAS BEGUN TO STALL WHEN YOU RELEASE THE BRAKE TO RE-ENGAGE THE ENGINE. THIS HAPPENED FIRST IN A PARKING LOT ON 6/17/20 WHEN LEAVING PARKING AREA TO ENTER MAIN ROAD. VEHICLE SHIFTS INTO NEUTRAL. MUST PUT IT INTO PARK. THEN HIT START BUTTON. THEN PUT VEHICLE BACK INTO DRIVE. TOOK IT TO DEALERSHIP (UNDER WARRANTY) ON 6/23/20. COULD NOT DUPLICATE PROBLEM, BUT IDENTIFIED CODES: P170B-DOG CLUTCH A ABNORMAL OPERATION, U0230-GAUGE LOST COMM W/PTG, U1281-GAUGE LOST COMM W/MICU, U0199-MICU LOST COMM W/MASTER SWITCH, U0180-CLIMATE CONTROL LOST COMM W/MASTER SWITCH. TECHNICIAN NOTED IN REPORT THAT THEY INSPECTED THE FREEZE DATA, TRANS HAD NO INPUT SPEED, SO CODE MUST HAVE SET DURING AN IDLE STOP. THE TECHNICIANS COULD NOT REPLICATE THE PROBLEM, SO THEY RESET THE CODE AND ASKED ME TO BRING THE VEHICLE BACK IN IF IT HAPPENED AGAIN. WHILE DRIVING ON THE FREEWAY ON A BRIDGE CROSSING THE COLUMBIA RIVER ON 6/23/20, THIS HAPPENED AGAIN. I WAS IN STOP-AND-GO TRAFFIC IN THE CENTER LANE OF THE BRIDGE. AFTER ONE OF MANY SHORT IDLE STOPS (ENGINE OFF FOR ABOUT 1 SECOND) I TOOK MY FOOT OFF THE BRAKE AND THE ENGINE STALLED. SAME ISSUE. SHIFTS TO NEUTRAL. MUST PUT IN PARK. HIT START BUTTON (TWICE). ENGINE STARTS. SHIFT BACK INTO DRIVE. TOOK 30-60 SECONDS WHILE TRAFFIC TRIES TO MANEUVER AROUND ME. LUCKY I WAS IN THE MIDDLE OF THE QUEUE (NOT BACK) AS TAKING MY FOOT OFF THE BRAKES WOULD IMPLY TO THE DRIVER BEHIND ME THAT I WILL BE MOVING AGAIN. DEF

Electrical System
Filed Sep 13, 202035,000 milesVA

WHILE TRAVELING SOUTH ON I-95 FROM BALTIMORE, MD TO WASHINGTON D.C., NEAR KENILWORTH AVENUE, THE ENGINE IDLE SHUTOFF ON MY 2017 HONDA PILOT TOURING ENGAGED WHEN I WAS FORCED TO STOP DUE TO A TRAFFIC SLOWDOWN. WHEN I TOOK MY FOOT OFF THE BRAKE, INSTEAD OF RESTARTING AS IT SHOULD HAVE, ALL OF THE WARNING LIGHTS CAME ON AND THE ENGINE STALLED. I SHIFTED INTO "PARK", ENGAGED MY EMERGENCY FLASHERS, AND ATTEMPTED TO RESTART THE ENGINE SEVERAL TIMES WITHOUT SUCCESS. WHILE STOPPED, I WAS NEARLY REAR-ENDED SEVERAL TIMES BECAUSE TRAFFIC STARTED MOVING AS SOON AS I TOOK MY FOOT OFF THE BRAKE. I WAS IN A CENTER LANE AND UNABLE TO EXIT THE VEHICLE OR MOVE IT FROM TRAFFIC. I WAS FINALLY ABLE TO GET RESTARTED AFTER A FEW MINUTES AND SEVERAL MORE TRIES. I HAD PREVIOUSLY HAD THE VEHICLE IN FOR ISSUES WITH THE ENGINE IDLE SHUTOFF AND THE DEALER HAD REPLACED THE BATTERY, WHICH I THOUGHT HAD FIXED THE PROBLEM. WHEN I TOOK IT IN THIS TIME IT HAPPENED THEY SAY THE BATTERY IS GOOD AND "CANNOT DUPLICATE THE PROBLEM". THERE IS A BROAD BASE OF INTERNET POSTINGS FOR THIS PROBLEM ON 2016 - 2018 PILOT ELITE AND TOURING VEHICLES, WITH THE 9 SPEED TRANSMISSION. THERE IS NO WAY TO PERMANENTLY TURN THIS FEATURE OFF AND I BELIEVE IT REPRESENTS A SERIOUS SAFETY HAZARD, ESPECIALLY FOR HIGHWAY TRAVEL.

Power Train
Filed Sep 13, 2020SC

WHILE ACCELERATING BETWEEN 44-48 MPH, THE CAR JUDDERS/SHAKES.

Electrical System
Filed Sep 12, 202080,000 milesIL

FOR ROUGHLY THE LAST 4 MONTHS, MY CAR STALLS AT A STOP (STOP SIGN, TRAFFIC LIGHT, ETC) BY SHIFTING ITSELF INTO NEUTRAL. THE CAR HAS A PUSH BUTTON GEAR SHIFT AND THE WARNING LIGHT SAYS TO SHIFT THE CAR INTO PARK. SOMETIMES, I CAN SHIFT THE CAR INTO PARK AND SOMETIMES I CAN'T SHIFT THE BUTTONS AT ALL. IF I AM ABLE TO SHIFT INTO PARK, A MESSAGE ON MY DASHBOARD LIGHTS UP AND STAYS 'TO SHIFT FROM P, ENGINE MUST BE RUNNING'. EITHER WAY, I HAVE TO TURN MY CAR OFF AND BACK ON AGAIN IN ORDER TO BE ABLE TO DRIVE. THE FIRST TIME THIS PROBLEM HAPPENED, I CALLED THE DEALER AND THEY THOUGHT THAT POSSIBLY SOMETHING GOT LODGED IN THE GEAR SHIFT. HOWEVER, AS TIME GOES ON, THESE EVENTS BECOME MORE AND MORE COMMON. OUR LOCAL HONDA DEALER HAD MY CAR FOR ROUGHLY A WEEK IN JUNE AND TRIED TO RECREATE THE PROBLEM. THEY WERE UNABLE TO DUPLICATE IT AND DID A FACTORY RESET. THAT WORKED FOR ABOUT A MONTH. NOW, THE STALLING HAPPENS AT LEAST ONCE A WEEK AND YESTERDAY IT HAPPENED THREE TIMES IN THE MATTER OF AN HOUR. WHEN I TOOK THE CAR TO THE DEALER IN JUNE, IT HAD ALSO STALLED THREE TIMES IN AN HOUR. I FEEL AT HIGH RISK DRIVING THE VEHICLE BECAUSE CARS GET IMPATIENT BEHIND ME AND START MOVING WHEN THE LIGHT TURNS GREEN EVEN THOUGH I CAN'T MOVE. OR, IF CARS ARE APPROACHING A GREEN LIGHT, THEY PROBABLY WON'T REALIZE THAT I AM UNABLE TO MOVE MAKING THIS A HUGE SAFETY CONCERN. THIS PROBLEM HAPPENS EVERYWHERE BUT ON THE HIGHWAY.

Power Train
Filed Sep 11, 202052,000 milesPA

I CURRENTLY OWN A 2017 HONDA PILOT WITH AUTO STOP/START FEATURE, MY WIFE HAS BEEN DRIVING AND ON MULTIPLE OCCASIONS SHE STOPPED AND THE VEHICLE WOULD STALL CAUSING A SAFETY CONCERN. SHE THEN STOPS TRAFFIC AND AS THEY HAVE TO GO AROUND HER. SHE HAS TO WAIT A FEW MINUTES FOR THE VEHICLE TO RESTART. OF COURSE BEING A HAZARD ON THE ROAD MY WIFE IS IN DANGER OF GETTING HIT. WE CONTACTED THE DEALER AND THEY STATED THAT IF THERE IS NO ERRORS THEY CANT FIX THE PROBLEM. MULTIPLE FORUMS I AM SEEING THE SAME CONCERN.

Power Train
Filed Sep 10, 202086,000 milesSC

HONDA KNOWS THAT THERE IS A PROBLEM WITH THE TRANSMISSION THAT CAUSES THE FLUID TO OVERHEAT. THE OVERHEATING ISSUE LEADS TO A 'JUDDER' IN THE TRANSMISSION. THE CAR ACCELERATES IN A VERY JERKY WAY ESPECIALLY BETWEEN 30 AND 50. THIS IS A BIG SAFETY ISSUE IF YOU ARE TRYING TO PASS SOMEONE. AS SOON AS THE VEHICLE REACHES 80,000 MILES HONDA WILL NO LONGER COVER THE SO-CALLED 'REPAIR' WHICH IS TO FLUSH THE BURNT TRANSMISSION OIL MULTIPLE TIMES. THIS COSTS ALMOST $400. HONDA KNOWS THEY HAVE A DEFECTIVE TRANSMISSION AND, INSTEAD OF FIXING IT, THEY ARE PASSING THE TRANSMISSION FLUSH COST ON TO THE BUYERS. A RECALL SHOULD BE ISSUED BEFORE SOMEONE GETS KILLED TRYING TO PASS IN A VEHICLE WITH A FAULTY TRANSMISSION. ALREADY HAPPENED TWICE ON MY PILOT. FIRST TIME WAS REPAIRED FOR FREE, SECOND TIME I HAD TO PAY SINCE MY CAR HAS 86000 MILES AND THEY ONLY COVER UNDER 80000.

Engine
Filed Sep 9, 202038,000 milesPA

ENGINE MALFUNCTION LIGHT COMES ON AND INDICATES EMISSION CONTROL PROBLEM. . LOW AND ERRATIC POWER. CHECKED CODE AND IT WAS P0430 RELATED TO FUEL INJECTORS AND FUEL PUMP.

Electrical System
Filed Sep 9, 20201,000 milesTN

SMARTPHONE LINKING FUNCTIONS DEFECTIVE AND DISCONNECTS WHILE OPERATING VEHICLE, CAUSING A DRIVER DISTRACTION WITH LOSS OF NAVIGATIONAL FUNCTIONS AND LOSS OF HANDS-FREE PHONE OPERATION. HAS BEEN IN TO DEALER FOR THIS CONDITION MULTIPLE OCCASIONS. THIS CONDITION MOST OFTEN OCCURS WHILE VEHICLE IS IN MOTION. THE AUDIO SYSTEM LOSES ABILITY TO ADJUST VOLUME, CAUSING A DANGER TO THE DRIVER WHO IS UNABLE TO TURN DOWN THE AUDIO VOLUME. THIS IS A SAFETY CONCERN WITH THE VEHICLE THAT IS UNRESOLVED.

Electrical System
Filed Aug 31, 202055,000 milesCA

WARNING LIGHT "KEYLESS START SYSTEM PROBLEM." THE SYSTEM ERROR WARNING LIGHT COMES ON AND OFF. NO OTHER ISSUES NOTED. I'VE BEEN READING MANY BLOGS AND REVIEWS ON THIS ISSUE. MY CONCERN IS THAT MY CAR WILL STOP WHILE IDLE. I WANT TO MAKE SURE THE PROPER AGENCY IS ALERTED TO THIS ISSUE IN SUPPORT OF A RECALL.

Electrical System
Filed Aug 16, 202070,000 milesLA

THE AUTO IDLE DOESN'T ALWAYS RE ENGAGE WHEN AT A STOP LIGHT. VERY SCARY. WORRIED ABOUT BEING HIT FROM BEHIND.

Electronic Stability Control (esc)
Filed Aug 4, 202035 milesTX

DIFFERENT WARNING PROBLEMS SHOWS UP ON DASHBOARD COMES ON AND OFF SOMETIMES. TOOK IT TO A HONDA DEALERSHIP AND THEY SAY ITS FUEL INJECTORS.

Fuel/Propulsion System
Filed Jul 20, 202032,690 milesMD

EMISSIONS WARNING LIGHT CAME ON WHILE DRIVING DOWN THE ROAD ABOUT 30MPH. CODE READER SHOWS CODE P0430.

Engine
Filed Jul 19, 202024,000 milesCA

WHILE DRIVING ON THE STREET, THE ENGINE STALL IN THE MIDDLE OF THE ROAD. I HAD TO START THE ENGINE AGAIN. IMAGINE IF I WERE DRIVING ON THE HIGHWAY AND IT HAPPENED LIKE THIS. IT WOULD CAUSE A MAJOR ACCIDENT. IT HAS BEEN HAPPENED TWICE ALREADY.

Fuel/Propulsion System
Filed Jul 16, 2020PA

MY 'EMISSIONS SYSTEM ISSUE' LIGHT COMES ON ALL THE TIME. THE LIGHT COMES ON MOSTLY WHILE THE CAR IS IN MOTION I FIRST HAD THIS CHECK LIGHT COME IN WITHIN MONTHS OF OWNING THE CAR. HONDA HAS FIXED THIS EVERY YEAR SINCE. I PUT ABOUT 30,000 MILES/YR ON THE CAR AND DO NOT HAVE THE TIME TO CONTINUALLY BRING THE CAR IN FOR SERVICE. DURING THE LAST SERVICE FOR THIS ISSUE (MY CAR WAS OUT OF WARRANTY) AND I WAS TOLD IT WOULD COST ALMOST $2000 TO FIX. THEY AGREED TO COVER 75% OF THE COST AS THIS HAS BEEN A PROBLEM EVERY YEAR. WITHIN DAYS OF LEAVING THE DEALERSHIP, THE LIGHT CAME ON AGAIN. THE 2017 PILOT IS A LEMON. THIS IS SOME FUEL INJECTOR ISSUE. IT COULD CAUSE A SERIOUS ACCIDENT AS THE ULTIMATE RESULT OF THIS ISSUE IS ENGINE MISFIRE... I HAVE HAD MOMENTS OF MISFIRE WHEN ENTERING AN INTERSECTION AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE APPEARS TO BE NO PERMANENT FIX FOR THIS ISSUE. THIS HONDA JUST FIXES IT AND IT'S NOT A BIG DEAL TO THE OWNER UNTIL YOU ARE OUT OF WARRANTY. THIS IS INCREDIBLY FRUSTRATING. I LOVE THE CAR, BUT THIS IS DISAPPOINTING AS I HAVE THE PILOT ELITE WHICH IS ONE OF THE MOST EXPENSIVE CARS THEY OFFER. THE LOCAL DEALERSHIP HAS BEEN GOOD ABOUT IT. HOWEVER, I FEAR THE NEXT TIME I RETURN TO COMPLAIN ABOUT THIS ISSUE, THEY MAY NOT BE AS ACCOMMODATING.

Engine
Filed Jul 14, 202043,000 milesFL

MY VEHICLE HAS AN AUTO STOP FUNCTION THAT OCCURS WHEN I STOP THE CAR. WHEN I PRESS THE ACCELERATOR, THE ENGINE STARTS BACK UP. PERIODICALLY, I HAVE HAD AN ISSUE WITH THE VEHICLE NOT STARTING BACK UP. I HAVE TO PUT THE CAR IN PARK AND PRESS THE START BUTTON SEVERAL TIMES UNTIL IT STARTS BACK. THIS HAS PUT ME IN SOME VERY DANGEROUS SITUATIONS. THE DEALERSHIP HAS NOT BEEN ABLE TO PRODUCE THE SAME ISSUE. IT HAS BEEN OCCURRING MORE OFTEN AND I AM CONCERNED FOR MY SAFETY. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.

Fuel/Propulsion System
Filed Jul 10, 202051,005 milesGA

AT 50K MILES SEVERAL WARNING LIGHTS CAME ON (VSA, CHECK ENGINE, TRAC CONTROL, BRAKES). DEALERSHIP SCAN INDICATED SEVERAL MISFIRE DTCS AND P219A. INFORMED THAT THIS WAS A KNOWN ISSUE AND REQUIRED REPLACEMENT OF ENTIRE FUEL RAIL SYSTEM COSTING ME OVER $1,700.

Electrical System
Filed Jul 7, 202092,000 milesCO

KEYLESS START SYSTEM PROBLEM

Engine
Filed Jul 4, 2020WI

STALLING AT IDLE STOP. TOOK TO DEALER. CHANGED BATTERY (200$). PROBLEM CONTINUES. TOOK IT BACK TO DEALER THEY COULDN'T REPLICATE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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