2023 Honda HR-V complaints

After getting in my car and shortly after turning it on, my rear windshield exploded and caused for pieces of glass to fly everywhere. One piece of glass hit my face but what worries me most is that my dogs are in the back seat when this shattered and they had glass all over them. They are shaking from fear because that sound was very loud and happened out of nowhere. No one hit me and I was not moving the car. After some online research, it looks like this is a common issue in this make/model car.

My rear shield window shattered after I used the defroster. It was a normal cold morning in Germantown, NY. I turned on the defroster for 2 min. and a little bit later the rear window shattered everywhere.

I was operating my vehicle under normal operations when I parked in my driveway. I got out of the car, closed my door and then heard a crack….to see that my rear windshield had completely shattered.

Shortly after parking, the vehicle in the garage there was a loud bang sounding like a gun shot. When I walked behind my car I saw that my rear hatch window exploded out. I have not contacted the dealer yet but will first thing tomorrow morning.

I parked my car in the apartment complex overnight and the next morning I walked out to a shattered back windshield. I thought someone broke into my car; called the police, and insurance. Nothing was verified stolen after I did some glass cleanup. I didn't realize it was a common issue until I found an article.

I was slowing down for a stop sign and the back window spontaneously shattered. Nothing struck the window and there were no cracks in the window previously.

The contact owns a 2023 Honda HR-V. The contact stated while driving 30 MPH, the rear defogger was activated and within 3 minutes, the rear windshield exploded. No warning lights were illuminated. The vehicle was taken to Safelite Auto Glass and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window. How was your safety or the safety of others put at risk? The glass exploded after the rear defroster was turned off. This happened while I was on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership said it was the first they have heard of this. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

While driving the vehicle at any speed, the steering wheel sticks when trying to make even the slightest movement. No warning lamps or malfunction codes appear on the instrument panel when this is happening. Additional effort is needed by the driver to overcome the sticking behavior. I took the vehicle my local Honda dealer in Selma, TX and they were able to replicate the problem. They recommended replacing the EPS gear box (rack and pinion) however the part is on critical backorder with American Honda. No timeframe is currently available on the availability of this part. The vehicle is driven by daughter and I am very concerned that this issue could cause her to lose control of the vehicle causing injury to her and other drivers around her. At the dealership I was advised to call American Honda because there is nothing they can do. I will be calling the manufacturer to report this issue and find out if a replacement vehicle can be provided and if not then perhaps a loaner while the vehicle is repaired. I would recommend creating a recall for this safety issue. I have read in various online forums that this is common issue with this vehicle.

The vehicle steering is sticking. The power steering rack is sticking when turning the wheel in either direction. Safety is compromised because steering is not easy. The dealer confirmed this problem and recommended replacement of the electric power steering rack after they found the same issue.no warning lamps. The dealer said part is on backorder until April and indicated I should take the car home, which I declined. They provided a loaner car after I insisted the car was unsafe.

On [XXX] my wife left the house in her 2023 HRV traveling less than one mile when her back glass made a loud pop and shattered. The loud pop startled the wife. We have to travel 40 miles to the dealership for inspection. Not a fun trip for a couple of seniors in mid January. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear windshield shattered while using rear defroster

My back windshield popped and shattered without anything hitting it.

I was driving down the [XXX] south bound on [XXX]. Around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. I originally thought it was bullet of a sort. I couldn’t believe the window was broken. How, I asked myself did the window have a hole. How did the glass break. How did this happen. I wanted requested footage from CHP to see if something shot at us. But now I see Honda made a default car. So sad because I love Honda and I feel betrayed by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Remote started car, parked in the garage, in cold weather which enables defrost on front and rear windshields. After only a few minutes I began driving when my rear windshield exploded/shattered out of the blue.

Rear window shattered, while defrosting was on 5:20am

I got into my HRV And closed my driver side door as normal. The back window shattered I was not parked under a tree or anything that could have fallen on the back windshield. I was sitting in the driver seat when it happened. The glass came into the car. I called my dealer, and they said they had not heard of a problem. However, after investigating myself, I found this to be happening to several people owning Honda Anda HRV.

I was sitting in traffic today and suddenly heard an explosion sound and when I looked back my rear windshield was all shattered. It spontaneously shattered out of nowhere with no warnings. I was lucky that I was not moving and in traffic when that happened, because that scared me tremendously and if I was driving I could have crashed or something.

Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles).

I arrived home and had just turned off my vehicle. I was sitting in the car talking on the phone when I heard a loud noise, like a bomb explosion. When I got out the car to inspect my vehicle and the area around, I saw that my rear windshield had exploded & was shattered. Even the area around the window frame was broken was shattered. My car was in park, there were no objects around or above my car as I was in the parking lot & there were no other cars parked there at the time. I went to the dealership who stated they spoke with Honda and apparently there are other people who have experienced the same thing & that it may be a defroster issue. I was instructed to contact my insurance at this time since no active recalls have been issued. I was able to schedule an appointment for 1/10/24 through my insurance to have it repaired. Before this incident, I have had no issues with my car.

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot, the contact started the vehicle, and the rear windshield exploded. There was no impact on the rear windshield that could have caused the rear windshield to explode. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000.

The contact owns a 2023 Honda HR-V. The contact stated that after using the defroster, the vehicle was parked, and the rear window shattered while the hatch was closed. There was no impact to the windshield to cause it to shatter. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 12,000. The VIN was not available.

Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part.

I was on the road for about 5 minutes when there was a load bang I was not sure what happened then a I drove crack crack so I pulled over to look at and saw a big hole in my back window. No body was around when it happened.

We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, When it would finally turn it felt like it would ratchet over. I watched it carefully throughout the drive. When we got home, I took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. It appears that this vehicle was having the same failure of the steering gearbox that has affected Civic, CR-V and Acura Integra models prompting a recall. And in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. My concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part.

I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very thin. I have pictures of the window. I had no warning or sounds previously. Vehicle only has 6800 miles on it. I'm currently waiting for a replacement window.

Rear windshield suddenly cracked and completely shattered.

Sticky Steering. Steering wheel provides resistance when turned and causes sudden jerky changes in direction of travel. Even though direction change is minimal it causes constant steering wheel adjustment. The symptom occurs at all speeds from a slow roll to highway speeds. Vehicle has 10,890 miles on it.

Side window shattered on its own. Luckily it was parked and no one was inside the vehicle. This will be the second time, same story, just a different window with this car.

Rear windshield was exploded while the vehicle is not in motion

Vehicle was parked outside workplace during the work day. Upon returning to the vehicle the rear glass is completely shattered, only being held together by the tint. The vehicle was parked in front of the workplace cameras which prove there was no vandalism or outside cause for the rear glass to shatter.

The rear window spontaneously shattered today. It was a cold morning approximately 35 degrees. Car was auto-started to warm it up. After driving the care for approximately 1/2 mile and while stopped at a stop light, the rear glass spontaneously shattered.

I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.

Steering sticks, which has to be overcome causing the steering wheel to jerk resulting in over-correction, especially at highway speeds (with and without LKAS activated). Steering does not feel centered.

WAS JUST DRIVING ALONG AS NORMAL, HEARD A POP SOUND, LOOKED BACK AND MY WHOLE REAR WINDOW WAS SHATTERED WITH A BIG HOLE TO THE LEFT SIDE OF THE GLASS.

Rear glass shattered out not where while me being in the car. rear glass safety issue.

On January 3rd, 2024, while the car was parked in the driveway, the rear windshield spontaneously shattered soon after parking at around 630pm. Upon inspection, there were no signs of any impact from a foreign object. The rear defrost was previously turned on to assist with visibility while driving in cold weather conditions. If this had occurred while driving, the sound of the glass itself spontaneously shattering would have completely distracted me and would cause an accident.

THE BACK WINDSHIELD EXPLOIDED WHILE DRIVING ON THE HIGHWAY

While driving home from my doctors appointment today my back window just popped. No one was behind me or in front of me. While diving I hear a pop and looked through my rear view mirror and the whole glass was shattered!

Question (Q): What component or system failed or malfunctioned, and is it available for inspection upon request? Answer (A): My rear windshield spontaneously shattered while I was driving on local roads. I was driving around 30mph during a clear night with good visibility, weather was around 57F on [XXX] around 8:07pm. Yes, I would like to have this inspected if requested. I will call Honda tomorrow to schedule a repair and request for them to keep the damaged item so it can be inspected. I have photo and video documentation of the entire event. On the website both on computer and cellphone, the Upload button is not working anywhere for me to submit this information. Please let me know where I can submit my photos and videos to. I have attached a Google Drive link where the dashcam, photos, and videos of the damage can be viewed and downloaded for the investigation. [XXX] Q: How was your safety or the safety of others put at risk? A: The rear windshield spontaneously exploded and made the vehicle unsafe to travel in under any capacity. The shattered glass is a safety hazard for myself and anyone near the vehicle. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: The rear windshield is permanently shattered and I will request that the dealership service center holds onto the windshield for inspection. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: At the time of ans

Vehicle was parked, not in use and the rear window exploded.

The contact owns a 2023 Honda HR-V. The contact stated that while driving 60 MPH, the rear windshield imploded. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.

Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches.

Rear windshield shattered for no reason. No impact. Car parked. No previous accidents. No warning lights or signals.

I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don’t get call from dealer and not recieved any communication letter.

Back wind shield exploded out of nowhere while on the freeway almost crap myself

I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it.

The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered.

The contact owns a 2023 Honda HR-V. The contact stated that he became aware that the rear windshield had shattered due to glass shards on the ground. There was no impact to the rear windshield that might have caused the rear windshield to shatter. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.

I was stopped at a stoplight and the rear windshield shattered.