2023 Honda HR-V complaints

The contact owns a 2023 Honda HR-V. The contact stated that while driving at approximately 60-65 MPH, the contact heard an abnormally loud boom and became aware that the rear windshield had fractured. The dealer had been contacted and it was confirmed that there was no recall for failure. The vehicle had not been diagnosed or repaired by the dealer. The vehicle was repaired by a glass replacement company and paid for by the insurance provider. The manufacturer was made aware of the failure, and it was confirmed that there was no recall for the failure. The contact was referred to the NHTSA Hotline. The failure mileage was 16,909.

The HRV was placed in a closed garage on 1/26/2024. The next morning, I discovered the back windshield had shattered. It looked at if it exploded from the inside. The hole left had glass on the outside curved outward.

The rear window shattered while the vehicle was stopped at a red light. We contacted our local Honda dealer and were told they know nothing of the problem. But we have found dozens of articles describing our same incident and that Honda has acknowledged an issue. We had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the Pacific Northwest. I also took the vehicle in for the safety recall, but according to the NHTSA, it's still outstanding. I took it in on 1/16/24.

I was preparing to go to work and started the vehicle. It was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.

On June 10, 2023 the rear windshield of my 2023 HRV exploded while i was driving on a highway. There were no vehicles around me. I contacted the dealership they said something must had hit my car and it was not covered.

I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.

We bought this 2023 HR-V on December 31, 2023 and it currently has 14,343 on the odometer. About 5,000 miles ago (roughly) we started noticing that the steering feels "sticky" even with the lane assist feature disabled. It is especially noticeable around corners, but it happens at slower speeds as well as faster speeds. It doesn't prevent us from turning the steering wheel and keeping the car centered in the lane, but it does take more effort than normal.

The rear window suddenly shattered while moving forward from apartment parking lot.

Back window shattered while driving south on [XXX] in Utah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2023 HR-V 5DR 2WD EX-L 5800K miles - bought 3/18/2023 Took my vehicle into my dealership to let them know I am having an issue with my steering as it sticks and then jerks when driving at any speed.

The contact owns a 2023 Honda HR-V. The contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. The dealer was informed of the failure however, referred the contact to SAFELITE for the windshield replacement. The rear windshield was replaced by SAFELITE. The manufacturer was not made aware of the failure. The failure mileage was 14,000.

Rear window self-shattered parked in my job garage.

Today, 23 Jan 2023, while driving on local Las Vegas freeway the rear window in our 2023 HR-V shattered with an explosive sound with no obvious reason. There was no cargo in the back end of vehicle. At first we thought it had been a gunshot but nothing evident. We were surrounded by traffic in the middle lane of multi-lane freeway when this occurred. Glass pieces fell into the rear interior of vehicle, not able to stop to determine if any fell to the outside rear of vehicle. Weather conditions at the time were light rain/drizzle and we were using the rear window defroster as windows were fogging up. Luckily there was no one in the back seat at the time and no one sustained any injuries. We immediately drove car to the dealer and they informed us they are aware of HR-Vs having this issue. Service Tech helping us said he will be contacting corporate offices first then let us know how they will proceed with repairs. We are not sure yet how long we will be without our vehicle. Damage has not been inspected by anyone other than our local Honda dealer as of this time. There were no warning lights or alarms to indicate a fault with anything. We have not spoken with our insurance yet.

The back windshield completely shattered. No object hit the car. This is not safe for driving. The problem has been reproduced and confirmed by a service center (Scott Robinson Honda in Torrance, CA). I am taking the vehicle to be inspected by a service center and will get insurance involved if needed. There were no warning lamps or other symptoms prior to the problem.

The rear window shattered spontaneously a few seconds after activated the rear window defrost.

Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass

Steering wheel binds or sticks. Problem occurs whether rolling or at a stop. Can hear audible thump when turning wheel while vehicle is stopped. There are no warning lamps or other symptoms indications. Problem causes inadvertent over-correction to the point of lane departure. Happens at all speeds. Problem worsens when vehicle is loaded down. Problem has existed since delivery. Problem has been reproduced by my dealer who has ordered a new steering rack assembly. Part is on back order so whether this will correct the problem is unknown at this time.

Rear window exploded/shattered while driving. There was no impact from any other source to cause the issue.

My rear windshield blew apart out of the blue, with nothing near it or happening. It completely shattered and glass is everywhere.

While my car was in park and I was sitting in it with my daughter, I heard a loud bang. When I turned to look, the back window had completely shattered.

At 12pm on 1/21/24 my back windshield shattered. My car was parked and turned off when the explosion happened. I filed a police report and had a police officer look at my vehicle. I tried to reach Honda but they were closed so I will have to call and file the complaint with them tomorrow morning. I did report it with my insurance to get it fixed but I don’t feel comfortable driving the car anymore especially since it is my primary vehicle used to transport myself and my toddler.

Entered the car, closed the door, and heard a loud crash. Looked back and saw the back windshield had shattered.

Rear window shattered while in my garage for no reason. Thank goodness I was not driving Yes< reported to Nelson Honda Martinsville Va. where i Bought the car in September 2022 No No

While our vehicle was parked inside our garage, the rear windshield completely shattered outward, without any impact or object hitting it. The vehicle was parked and off. It was like it exploded. It seems like the glass was manufactured poorly or of an inferior quality than what should be deemed safe for vehicles on the road. It was very scary and unsettling and could have been incredibly dangerous/life threatening if I had been driving with my young child anywhere. The glass would have likely impacted my child or gotten on a car behind me. Incredibly scary!

I was backing out of my driveway and heard a really loud popping noise behind me. Looked in my rearview mirror and my back window was completely shattered.

The front passenger belt stop latching. I called the dealer. The part was on backorder. I have an appointment on Tuesday 1/23/24 to fix the front buckle. I also told them when riding in the car the middle back seat belt dings like someone is back there. There is no one in the car. Now the back middle seat has a green box saying that someone is latched in the buckle. Again, there is no one in the back seat. I cannot safely put my kids in this car. The only warning that the front buckle gave was the seat belt was not latched. It would not hook on so my oldest would have to sit in the back seat.

The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 35 MPH in 63-degree weather, the rear windshield shattered without impact. The rear defroster was activated when the failure occurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,308.

On Dec 30th I was sitting in my car l, engine running, wipers and defroster on. I hear a loud pop and my rear windshield shattered There was a large hole in the upper left and the glass all around the edges shattered. The rear wiper remained on even though I turned it off

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,616.

The contact's wife owns a 2023 Honda HR-V. The contact stated that while his wife was driving approximately 20-25 MPH with his son in the front passenger's side seat, the rear windshield imploded inadvertently. There was no injury sustained. The contact stated that his wife drove back to the nearby residence. The contact stated that the defroster was not engaged at the time of the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Spontaneous fracture of hatchback window. No impacts. Car was sitting in carport.

I used the rear defrost on a cold drive and then put the car in my heated garage. I woke up the next day to the back window having a massive hole in it. We called the Honda dealer and they have another 2023 HRV with the exact exact same problem this morning. We looked online and other people are reporting the exact same issue with this make and model. It was -7° when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. The police did not inspect the vehicle, nor the insurance company at this point. We have taken photos.

My rear window completely shattered about 10 seconds after using the rear defroster.

On December 11, 2023, my wife and I drove 4 miles to a local restaurant with friends. We used the rear defroster as the outside air temperature was 50 degrees and humid. Upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. We reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the HRV. Honda is refusing to pay for repairs, so we had Safelite fix the back window. As of January 17th, 2024, Honda has not reimbursed us for the defective window even though the vehicle is still under original warranty.

Rear window of the vehicle shattered for no reason. It was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. The window just popped and shattered. I called Honda dealership and take no blame for incident. They said there were no recalls for that. Seen on different forums on line that other people had this issue with the defroster getting too hot.

My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?

2023 Honda HRV Sport with 4750 miles on it. Started car today the 17th of January and was sitting in the car and the rear glass blew out. I haven’t even had the opportunity to drive it anywhere and purchased it.

The contact owns a 2023 Honda HR-V. The contact stated that while driving at 30 MPH, the rear defroster was activated, and the rear window exploded. There were no injuries sustained due to the shattered glass. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 24,500.

The contact owns a 2023 Honda HR-V. The contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. The cause of the failure was not yet determined. The contact stated that no objects had impacted the liftgate glass to cause the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.

On 1/16/2024 I opened my drivers side door, got into the car, shut the door then heard a load explosive sound, looked in my rearview mirror and saw the back glass shatter and a huge hole in the center thereof. Nothing hit the window it just exploded when I shut my drivers side from door.

It was cold in the morning so I turned the back defrost on and my back windshield shattered 10 minutes later while I was driving down the highway

Was driving from one restaurant to another tea shop after dinner around 7:30 PM. After parking in the lot, we heard a minor crack sound but did not thought of something major. However, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. Thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. Honda definitely needs to recall this issue and have the rear window replaced!

Rear window exploded after turning on rear defrost about 5 minutes into drive time.

The contact owns a 2023 Honda HR-V. The contact stated that while driving at 50 MPH, the rear defroster was activated, and the rear window exploded. The vehicle was not diagnosed but was repaired by a mobile window repair company. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

On [XXX] I was driving on the [XXX] to San Diego when I heard a loud boom and then my rear window on the drivers side had a hole in it. It was raining and I was using the rear window defroster. I immediately turned around and drove back home and took my car to the Honda dealership. When they opened the rear door and shut it a large portion of the glass fell out along with some plastic parts of the window panel. They said nothing could be done until after the Holiday. After the holiday they talked to Honda and Honda agreed to replace the window. The window part is on back order and was expected to be shipped on Jan 12; however, as of today it is still not shipped and listed as back ordered. They did not have a loaner car available for me so I was forced to rent a vehicle twice during this time until one became available on Jan 16. I told the Honda dealer that this has been happening and there is a class action lawsuit in Pennsylvania and they told me they were totally unaware of this problem existing in Honda vehicles. They were surprised when Honda agreed to pay for it. Honda needs to issue a recall and make sure that all the owners and dealerships are aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While at the gym one evening on 1/3, I came back to my car and noticed a shattered rear windshield. Initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. Also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. I notified the police, my insurance company, and the gym. The police reviewed footage of the parking lot and didn't see anything that suggested a break it. Shortly thereafter, I became aware of many HRV owners experiencing 'spontaneous' shattering of the rear windshield. The situation was beginning to make more sense. I believe that I am a victim of this defect.

The rear windshield exploded and shattered into pieces when I turned on rear defroster. No warning, no impact or other vehicles involved. This is a safety issue, I have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily I wasn't driving fast in the highway. I took my car to the dealer and they are ordering part to fix my rear windshield and my rear wiper.

I was driving on an open road at aporox 8pm no wind rain or snow and my REAR WINDOW spontaneously combusted. Nothing hit the window and there was no apparent object thrown through the window. The temp outside was approx 32 degrees and the rear defogger was engaged

Rear windshield spontaneously shattered when car was parked in the garage

The rear windshield shattered while the car was parked and warming up. The hatch was closed. There was no impact to the rear windshield. There were no warning signs or lamps. The dealer has not yet been contacted, but will be once the dealer is open.