2014 Honda Crosstour

Routine

Owners filed 31 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System6
000
Engine5
000
Wheels2
000
Vehicle Speed Control2
103
Unknown or Other2
000
Steering2
000
Service Brakes2
000
Electrical System › Starter Assembly2
000
Visibility › Sun/Moon Roof Assembly1
000
Visibility/Wiper1
000

3 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V502000
Filed Jun 27, 20199,555 vehiclesHonda (american Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

Air Bags › Frontal › Passenger Side › Inflator Module19V378000
Filed May 16, 201919,138 vehiclesHonda (american Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Risk. An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

Remedy. Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

Air Bags › Frontal › Passenger Side › Inflator Module18V661000
Filed Sep 27, 20181,355,406 vehiclesHonda (american Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

What owners reported

Newest filings
Service Brakes
Filed Jan 26, 2026MS

I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.

Unknown or Other
Filed Jan 18, 2025ME

I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?

Unknown or Other
Filed Jan 12, 2025CO

The rear camera, backup camera appears to have bad seal. The inside fogs up. Blurring the camera image. This eventually leads to failure. I had the Honda dealer replace my previous original camera at my expense, a year later the same problem has arisen. The Camera mounted on the passenger side mirror does not have this issue and seems to be a different model camera.

Service Brakes
Filed Oct 11, 2023WA

FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted by RB the mechanic. The comments under the video are from some people who encountered the same issue. It is an issue in a variety if Honda vehicles.

Electrical System › Starter Assembly
Filed Jun 23, 2023181,000 milesAZ

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.

Engine
Filed Aug 20, 2022CO

Starter intermittently grinds and does not start or nothing happens at all. There is a known problem with this issue

Structure › Body
Filed Oct 2, 2021NY

The car is rusting on the inside door panel. This is being caused because the undercoating from the mafia missed spots under the rear wheel well. This is clearly a mafia defect. No one at Honda is willing to help. They blame it on the seat belt causing it to rust. The car only leaks when driving because the water enters the car when the wheels are moving. Other Crosstour owners are having the same problem.

Power Train › Automatic TransmissionCrash2 injured
Filed Sep 17, 202142,500 milesMT

The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.

Electrical System › Starter Assembly
Filed Aug 30, 2021CA

The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing and to send the work order and repair bill to them. The failure mileage was unknown.

Steering
Filed Feb 23, 202164,500 milesSD

ELECTRONIC POWER STEERING (EPS) FAILED WHILE DRIVING (65 MPH) ON THE INTERSTATE (I29, 1/22/21). IMMEDIATELY DROVE VEHICLE TO HONDA DEALER AND CODE WAS RESET. DROVE APPROXIMATELY 1/4 MILE AND EPS FAILED AGAIN. DIAGNOSTIC SCAN (CODES 51-07 & 51-01) REVEALED A FAULTY TORQUE SENSOR, WHICH WAS REPLACED ($1,485). EPS FAILED AGAIN ON 2/22/21 WHILE TURNING AT A TRAFFIC LIGHT (25 MPH) AND NEARLY WRECKED THE VEHICLE DUE TO LOSS OF POWER STEERING. DROVE THE VEHICLE BACK TO THE DEALER AND AWAITING A RESPONSE. THERE ARE TSBS (EPS WARRANTY EXTENSION) ISSUED BY AMERICAN HONDA BUT THE DEALER HAS NOT RECOGNIZED THESE COMMUNICATIONS.

Wheels
Filed Dec 22, 202024,507 milesOH

REAR WHEELS BECAME CUPPED DUE TO MISALIGNMENT DESPITE HAVING ONLY 24,000 MILES. REAR WHEEL DO NOT HAVE THE ABILITY TO ADJUST CAMBER WHICH LEADS TO THE ISSUE. DRIVING ON CUPPED TIRES CAUSES THEM TO HEAT UP WHICH COULD LEAD TO SUBSEQUENT FAILURE.

Electrical System
Filed Oct 14, 202085,000 milesOK

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT AFTER PUSHING THE START BUTTON A GRINDING AND BUZZING NOISE WAS HEAD AND THE VEHICLE FAILED TO IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STARTER WAS REPLACED HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed May 19, 202090,000 milesTX

"SYSTEM STARTER" LIGHT APPEARS ON THE DASH. CAR WILL NOT START. SOUNDS OF GRINDING AND ALMOST LIKE A HISSING SOUND COMING OUT. IT HAS TO DO WITH THE PUSH BUTTON START. SOMETHING IS WRONG. HONDA IS WELL AWARE OF THIS ISSUE. I HAVE BEEN READING ABOUT IT VIA ONLINE FOR A WHILE, THERE ARE QUITE A FEW CASES OF THIS IN ALL MODELS HONDA MANUFACTURES. IT IS A VERY COSTLY REPAIR, ONE THAT HONDA SHOULD MAKE A RECALL OR PAY US CUSTOMERS BACK. *TR

Vehicle Speed ControlCrash3 injured
Filed Jan 28, 202036,000 milesID

MY 2014 HONDA ACCORD, 6 CYLINDER , ACCELERATED SUDDENLY. I STOPPED AT KIOSK TO PAY FOR CAR WASH. WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AT EXTREME SPEED. I HAD NO CONTROL OF CAR. THE SPEED WAS EXTREME.CAR CAME TO A STOP AFTER IT HAD GONE THROUGH LANDSCAPING AND HIT ANOTHER CAR. CAN WAS TOTALED, PLUS SEVERE DAMAGE TO OTHER CAR. I HAD NO CONTROL AND BELIEVE IT WAS A MECHANICAL FAILURE.

Power Train
Filed Nov 21, 201965,000 milesVA

WHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES

Power Train › Automatic Transmission › Torque Converter
Filed Jul 23, 201966,000 milesMI

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN THE CONTACT PRESSED THE START BUTTON, SCRATCHING AND GRINDING NOISES WERE HEARD UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GENTHE HONDA (15100 DUREKA RD, SOUTH GATE, MI) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AND THE STARTER WAS REPLACED. THE FAILURE MILEAGE WAS 66,000.

Visibility › Sun/Moon Roof Assembly
Filed May 20, 201966,000 milesIL

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE COMING FROM THE ROOF OF THE VEHICLE AND THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED ED NAPLETON OAK LAWN HONDA (5800 95TH ST, OAK LAWN, IL 60453, (833) 571-8721) AND ASKED FOR AN ESTIMATE OF THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

Engine
Filed Apr 29, 201970,000 milesCA

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE ENGINE PUSH START FEATURE FAILED. WHEN THE CONTACT PUSHED THE START BUTTON, A LOUD GRINDING NOISE WAS HEARD AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT CALLED AUBURN HONDA (LOCATED AT 1801 GRASS VALLEY HWY, AUBURN, CA 95603, (530) 362-5046) AND WAS INFORMED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Apr 24, 201935,183 milesGA

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE IGNITION MADE A LOUD, ABNORMAL SCREECHING NOISE, WHICH OCCURRED EVERY TIME THE VEHICLE WAS STARTED. IT ALSO TOOK MORE THAN A FEW ATTEMPTS TO START THE ENGINE. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,183.

Air Bags
Filed Dec 7, 201865,000 milesMN

PURCHASED 2014 HONDA CROSSTOUR AROUND YEAR AGO, NOTICED PASSENGER AIR BAG SYSTEM WAS TURNED OFF ABOUT 6 MONTHS LATER, LUTHER BROOKDALE HONDA IN MINNESOTA WAS WHERE I PURCHASED THIS VEHICLE, NOT ONE NOTIFICATION OF ANY RECALL WAS SENT OUT TO US IN NEED OF REPAIR/REPLACEMENT... I'M ASSUMING THAT'S BECAUSE OF TAKADA, & NO NEW RESOLUTION TO THIS PROBLEM???? DEALER I BOUGHT IT FROM SAID NOTHING ABOUT IT... ONLY IN AMERICA! !!! THE OTHER ISSUE WITH THIS CAR IS FRONT DRIVE AXLES WENT OUT ON IT, AT 60,000 MILES, & WAS INFORMED THRU HONDA THAT TORQUE CONVERTER ON MY YEAR OF VEHICLE COULD POSSIBLY HAVE ISSUES AS WELL....

20 of 31 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
201526300Routine
2014 — this page31300Routine
201349300Routine
201232410Routine
20112100Routine
201022110Routine

Compare every Crosstour year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 27, 2019. Source: NHTSA Office of Defects Investigation.