2011 Honda Crosstour

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
000
Air Bags1
000

1 safety recall

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module18V661000
Filed Sep 27, 20181,355,406 vehiclesHonda (american Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

What owners reported

Newest filings
Power Train
Filed Oct 14, 201956,000 milesCA

AT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES.

Air Bags
Filed Nov 9, 2017CA

TAKATA RECALL. WHEN I FOUND OUT MY APPOINTMENT WAS SCHEDULED WEEKS OUT.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
201526300Routine
201431300Routine
201349300Routine
201232410Routine
2011 — this page2100Routine
201022110Routine

Compare every Crosstour year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 27, 2018. Source: NHTSA Office of Defects Investigation.