Page 35 of 36 · complaints 1,701–1,750 of 1,779

2017 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Fuel/Propulsion System
Filed Jan 3, 20185,300 milesNJ

WHEN TURNING ON CAR, I INTERMITTENTLY SMELL STRONG ODOR OF FUEL INSIDE THE CAR. I BROUGHT CAR TO HONDA DEALER (CAR IS LESS THAN 6 MONTHS OLD) AND DEALER STATED "THEY DIDN'T SMELL OR SEE ANYTHING" AND THEY DID NOT TAKE ISSUE SERIOUSLY AND DID NOT RUN ANY TESTS. I DO NOT USE "CHEAP GAS" AS DEALER HAD SUGGESTED, AND CAR WAS NEVER IN A GARAGE ANY TIME WHEN STRONG ODOR WAS PRESENT.

Service BrakesCrash
Filed Jan 1, 20182,060 milesIL

HONDA CRV 2017 COLLISION SYSTEM FAILED, LED TO BRAKE FAIL AND ACCIDENT, FEEL UNSAFE DRIVING NOW- ON DEC 28TH 2017, WHILE DRIVING MY 2017 CRV, I HAD TO STOP AT STOP SIGN, I TRIED TO APPLY BRAKES BUT THEY FAILED COMPLETELY AS IN NO RESPONSE BY PRESSING THE BRAKE PEDAL. THE COLLISSION MITIGATION SYSTEM ON HONDA MALFUNCTIONED AND MESSED WITH THE BRAKING, AS A RESULT THE BRAKES FAILED AND I HIT THE CAR IN FRONT. NOW MY QUESTION IS WHAT WILL HONDA DO IN THIS CASE. I AM ALSO WORRIED NOW FOR FUTURE, TODAY I WAS DRIVING AT 10-15 MPH IN A SMALL STREET AND WAS ALONE IN THE CAR. WHAT IF MY ENTIRE FAMILY WAS IN THE CAR AND THIS HAPPENED ON A FREEWAY AT 70-75 MPH. MY DRIVER AIRBAG WAS ALSO DEPLOYED DUE TO THE COLLISION TODAY. I NOW FEEL UNSAFE DRIVING MY HONDA CRV 2017.

Exterior Lighting
Filed Dec 31, 201710 milesNY

AUDIO HEAD UNIT (7" LED PANEL ON EX-L) ON DASHBOARD DOES NOT DIM AT NIGHT. WHEN YOU TRY AND MOVE THE DIMMER SLIDER ON THE UNIT, IT TRIES TO DIM, THAN GOES BACK TO FULL BRIGHTNESS. THE DEALER HAS TRIED TO FIX THIS FOR OVER A YEAR, AND IT'S STILL NOT FIXED. DOING A QUICK GOOGLE SEARCH SHOWS MANY OTHERS HAVING THE SAME PROBLEM. THIS IS A SAFETY ISSUE BECAUSE IT'S TOO BRIGHT AT NIGHT AND AFFECTS/INTERFERES WITH NIGHT DRIVING ESPECIALLY WHEN MAKING RIGHT HAND TURNS BY CREATING A BLINDING CONDITION.

Vehicle Speed Control
Filed Dec 20, 20175,600 milesIL

TRAVELING ON INTERSTATE AT THE SPEED LIMIT THE CAR SUDDENLY BRAKED. ALL SAFETY SYSTEMS WERE ACTIVATED AT THIS TIME. FORTUNATELY THERE WAS NO TRAFFIC IN FRONT, BEHIND OR BESIDE. I GOT THE CAR UNDER CONTROL , TURNED ALL SYSTEMS OFF AND PROCEEDED. MESSAGES ON DASH INDICATED FOUR SYSTEMS WERE INOPERATABLE. WHEN I GOT HOME I CALLED HONDA TO REPORT. THEY SUGGESTED I TAKE THE CAR TO MY DEALER. I DID SO THE FOLLOWING DAY. (THIS HAPPENED ON A WEEKEND) THEY INDICATED THERE WAS A "BULLETIN" OUT ON THIS PROBLEM. THEY DOWNLOADED NEW SOFTWARE TO CORRECT THE PROBLEM. NOW MY CONCERN. BULLETINS ARE ONLY ACTED UPON WHEN AN OWNER COMPLAINS. THE ISSUE I OUTLINED ABOVE WARRANTS SURELY QUALIFIES FOR MORE THAN A BULLETIN. AT THE SAME TIME.AT THE DEALER I LEARNED OF ANOTHER PROBLEM...A RECALL FOR A GAS LINE ISSUE. SOMEONE NEEDS TO INFORM THE OWNERS OF THIS VEHICLE WHEN A RECALL IS MADE. I WAS NOT INFORMED. I ACCIDENTALLY FOUND OUT ABOUT IT.AT THE DEALER , CONSUMER GIVES PERMISSION TO DISCUSS THIS MATTER WITH THE HONDA CORP *VA *JS

Seat Belts
Filed Dec 17, 2017WI

NOTHING HAS HAPPENED YET, BUT THE REAR SEATBELTS IN OUR CRV HAVE A BUCKLE POINT THAT APPEARS TO BE INSTALLED BACKWARD. WHEN BROUGHT TO THE ATTENTION OF THE DEALER THEY SAID THAT'S HOW THEY ARE. THE MIDDLE SEATING POSITION SEATBELT, WHICH HAS TWO BUCKLE POINTS , BUCKLES ON THE OUTSIDE PORTION OF THE FASTENER SYSTEM WHILE THE LEFT SEATING POSITION BUCKLES ON THE INSIDE OF THE FASTENER SYSTEM. IN THE EVENT OF NEED FOR RAPID EXIT, THE LEFT REAR SEAT FASTENER IS BLOCKED BY THE MIDDLE SEAT SEATBELT.

Fuel/Propulsion System
Filed Dec 14, 20176,300 milesOK

EVERYTIME MY 15 POUND DOG RIDES IN THIS AUTO SHE BEGINS TO THROWUP AFTER 15 OR 20 MINUTES. THIS HAPPENS IN NO OTHER CAR. I TOOK TO HONDA I QUIRING ABOUT A CO2 ISSUE. THERE WAS RECALL FOR JUST SUCH A LEAK CALLING FOR THE REPLACEMENT OF THE ENTIRE FULE LINE. I NEVER RECIEVED ANY NOTIE REGARDING THIS RECALL. DUE TO THE DANGEROUS NATURE OF THIS ISSUE I WOULD LIKE TO I SURE OTHERS ARE NOTIFIED . IF MY 15 LB OG WAS THROWING UP I WOULD HAVE TO ASSUME INFANTS AND CHILD ARE LSO BECOMING ILL.

Unknown or Other
Filed Dec 11, 20176,500 milesNY

THE ADVANCED SAFETY SYSTEMS THAT RELY ON RADAR (AUTO BRAKING, LANE DEPARTURE, ETC) ARE UNUSABLE IN VERY LIGHT SNOW. THERE WAS BARELY ANYTHING ON THE SENSOR COVER, YET THESE IMPORTANT SYSTEMS STOPPED WORKING. THIS HAPPENED REPEATEDLY THROUGHOUT THE DAY. WIPING THE SENSOR WOULD RESTORE FUNCTION, BUT ONLY FOR A COUPLE OF MINUTES, AT BOTH LOW SPEEDS AND ON THE HIGHWAY. THE VEHICLE HAS RECEIVED THE RECENT SOFTWARE UPDATE THAT WAS SUPPOSED TO FIX THIS. (TSB A17-064)

Exterior Lighting
Filed Dec 5, 2017NJ

CENTER CONSOLE / INFOTAINMENT SYSTEM WILL NOT DIM AT NIGHT, NOR CAN IT BE ADJUSTED. IT STAYS AT MAXIMUM BRIGHTNESS. THE CONSOLE DISPLAYS LIGHT EVEN WHEN OFF AND ADJUSTING THE VOLUME KNOB TURNS IT BACK ON. IT ALSO MAY SPONTANEOUSLY COME BACK ON WHEN OFF. ONCE THE ISSUE APPEARED, IT COULD NOT BE RESOLVED WITH A REBOOT OR HARD RESET. HAVING A BRIGHT LIGHT SOURCE CLOSE TO THE DRIVER AT NIGHT IN A DISTRACTION.

Visibility/Wiper
Filed Dec 4, 2017NJ

FAULTY WINDSHIELD GLASS. MY VEHICLE'S WINDSHIELD CRACKED DUE TO WHAT APPEARS TO BE WEAK OEM WINDSHIELD. WHEN I TURNED ON MY VEHICLE DEFROST A SLIGHT CRACK APPEARED WHICH CONTINUED ON TO SPREAD ALONG THE BOTTOM, NEAR THE DEFROSTER. A GOOGLE SEARCH SHOWS MULTIPLE COMPLAINTS ABOUT 2017 WINDSHIELD CRACKING FOR A MYRIAD OF REASONS THAT DON'T HAVE TO DO WITH AN ACCIDENT. THE HONDA DEALERSHIP WHERE THE VEHICLE WAS PURCHASED REFUSES TO REPLACE THE WINDSHIELD UNLESS I PAY OVER A $1000. NOW, IN ORDER TO AVOID MY INSURANCE GOING UP, I WILL HAVE TO PAY OVER $500 TO SAFELITE TO REPLACE IT. AGAIN THIS IS NOT AN ISOLATED ISSUE.

Fuel/Propulsion System
Filed Nov 29, 20171,900 milesNY

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE FUEL ODOR WAS ALSO PRESENT INSIDE THE GARAGE WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE VEHCILE WAS TAKEN TO THE DEALER (LIA HONDA OF WILLIAMSVILLE, NY), BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V442000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 1,900.

Service Brakes
Filed Nov 22, 20173,681 milesUT

ON NOVEMBER 17, 2017 AT 1105AM ON I70W APPROXIMATELY 3 MILES WEST OF THE FRUITA COLORADO EXIT. DRIVING ON ACTIVE CRUISE CONTROL AT 78MHP IN LEFT LANE NO CAR AHEAD IN LEFT LANE BUT PASSING OLD VW BUS LIGHT IN COLOR CRV SUDDENLY BRAKED FROM 78 TO ABOUT 50 MPH KICKED CRUISE OFF, WE DID NOT GET PASS VW. LUCKILY NO ONE WAS BEHIND US FOR WE COULD HAVE BEEN HIT . SCARED BOTH OF US! IT WAS LIGHT OVERCAST, CAR MILEAGE 3681 APPROX.. ON NOVEMBER 17,2017 AT 1201PM ON HWY 191S ABOUT 5 MILES SOUTH OF I70. DRIVING ON ACTIVE CRUISE CONTROL 69 MPH ACTIVE CRUISE CONTROL PROBLEM, COLLISION MITIGATION PROBLEM, MAY HAVE BEEN MORE. NO CARS IN FRONT OF US OR BEHIND, A PICKUP TRUCK IN NORTH BOUND LANE APPROX. 175 FT WAS APPROACHING US. CAR STARTED BRAKING, KICKED OFF CRUISE CONTROL. I PULLED OVER PUT CAR IN PARK ALL LIGHTS CLEARED. OVERCAST SKY AND 64 DEGREES. SCARED SECOND TIME TODAY. AR. MILES ON CAR 3753 APPROX PLUS 4 OTHER PREVIOUS TIMES OF CAR GIVING WARNING LIGHTS FOR SYSTEM FAILURES. THESE CARS HAVE A PROBLEM AND DEALER TECKS SAY THERE IS NOTHING IN THE COMPUTERS SAYING THERE IS ANY PROBLEMS EXCEPT CAMERA DIRTY. WE ARE GETTING AFRAID TO DRIVE THIS CR-V TOURING

Service Brakes
Filed Nov 21, 20171,878 milesAZ

FOR A SECOND TIME WE HAVE TAKEN THE VEHICLE TO THE SERVICE DEPARTMENT AFTER HAVING PROBLEMS WITH IT NOT HAVING POWER TO GO PAST 2 RPMS AND PULLING AS IF IT HAS A PROBLEM WITH THE FUEL LINE. AFTER HAVING VEHICLE TOWED THE FIRST INSTANCEON10/17/2017 THEY CHECKED IT AND COULD FIND NO EVIDENCE OF ANYTHING GONE WRONG, THE CAR WAS ONLY 2 WEEKS OLD. THIS SECOND INCIDENT COMES 1 MONTH LATER AND NOW THE BRAKE SYSTEM LIGHT CAME ON AND EVEN THOUGH THE GEAR SHIFTER WAS IN THE CORRECT POSITION THERE WERE TWO LETTERS ON TOP OF ONE ANOTHER AND BLINKING. WE COULD ONLY DRIVE IT UP TO 30 MILES AN HOUR WITHOUT IT PULLING. THERE WERE NO PROBLEMS BREAKING.11/21/2017

Service Brakes1 injured
Filed Nov 20, 201710,000 milesTN

ON TWO SEPARATE OCCASIONS THE "BRAKE" SIGNAL DISPLAYED AND THE VEHICLE CAME TO A SUDDEN SCREECHING AND COMPLETE STOP. THERE WERE NO VEHICLES OR ANY OTHER OBSTRUCTION IN FRONT OF ME AND THANK GOODNESS NO ONE BEHIND ME. I WAS IN MOTION AT A SPEED OF ABOUT 20 MPH. THE SUDDEN AND WITHOUT REASON STOP JOLTED ME FORWARD WITHOUT WARNING AND IT WAS VERY PAINFUL. I TOOK THE VEHICLE TO THE DEALER I PURCHASED IT FROM AND WAS TOLD TO DISABLE THE FEATURE BECAUSE THEY WERE UNABLE TO DUPLICATE THE FAULT. THE DEFAULT FOR THIS FEATURE IS ENABLED UPON STARTING VEHICLE. SO I MUST DISABLE THE COLLISION MITIGATION SYSTEM EVERY TIME I START THE CAR.

Service Brakes
Filed Nov 16, 20179,500 milesAZ

THE COLLISION MITIGATION BRAKING SYSTEM IS A SAFETY FEATURE THAT ALERTS THE DRIVER OF A POTENTIAL FRONTAL COLLISION WITH A VEHICLE OR PEDESTRIAN. WHEN A COLLISION IS DEEMED UNAVOIDABLE, THE SYSTEM AUTOMATICALLY REDUCES THE VEHICLE'S SPEED AND BRINGS THE VEHICLE TO A COMPLETE STOP. THE SYSTEM PROVIDES VISUAL AND AUDIBLE ALERTS. THE SYSTEM HAS ACTIVATED AUTOMATICALLY WHILE IN FORWARD MOTION ON CITY STREETS WITHOUT REASON CAUSING THE VEHICLE TO BRAKE HARD AND TO COME TO A COMPLETE STOP IN MOVING TRAFFIC NEARLY CAUSING REAR-END COLLISIONS.

Electrical System
Filed Nov 14, 20173,534 milesLA

I BOUGHT A 2017 HONDA CRV TOURING THREE MONTHS AGO. ON 11/11/2017, IT WAS HESITATING TO START. ONCE IT DID, ALL MY SENSORS WENT OFF SO I TOOK IT UP TO THE SHOP AND DROPPED IT OFF AND GOT A LOANER. THEY ASSUMED A WEAK BATTERY. ON MONDAY, 11/13/2017, I WAS INFORMED BY THE SERVICE DEPARTMENT THAT A RAT HAD CHEWED THROUGH MY ENGINE WIRE HARNESS AND IT WAS NOT COVERED UNDER THE WARRANTY. I WOULD HAVE TO PAY OVER 1600.00 FOR PARTS AND LABOR. I STARTED TO RESEARCH THIS ISSUE AND CAN SEE WHERE IT IS A KNOWN PROBLEM. I FEEL LIKE THIS IS SOMETHING THAT SHOULD BE COVERED UNDER THE WARRANTY AND NOT BE ABLE TO MAKE MONEY OFF OF PEOPLE WHO PAY GOOD MONEY FOR BRAND NEW VEHICLES. IT IS A SAFETY ISSUE BECAUSE IF YOU ARE DRIVING AND YOUR CAR JUST SHUTS DOWN, WHAT THEN??

Electrical System
Filed Nov 13, 20171,850 milesPA

AFTER DRIVING TO LOCAL COSTCO ABOUT 15 MIN DRIVE, I PARKED AT TIRE SERVICE CENTER TO REINFLATE TIRE. ONCE THEY HELPED ME, I TRIED TO START CAR AND NOTHING HAPPENS. COSTCO TIRE TECHNICIAN LOOKED AT IT AND DID NOT THINK IT IS BATTERY ISSUE SO I CONTACTED ROADSIDE ASSISTANCE FROM HONDA. IT IS BARELY WINTER AND MY 2017 CR-V BOUGHT LESS THAN 2 MONTHS AGO WITH 1850 MILES DOES NOT START. TOW TRUCK DRIVER SAID HE HAS RESPONDED TO MANY ISSUES WITH BATTERY ON NEW HONDAS. CAR DOES NOT START. CAN'T TELL IF ELECTRIC PARKING BRAKE IS ENGAGED OR NOT. WILL TAKE IT (GET IT TOWED) TO NEAREST HONDA DEALER THIS MORNING TO CONFIRM AND FIX ALL THE ISSUES. SO I WILL BE LATE TO WORK TODAY AND WASTED MY SUNDAY DEALING WITH THIS TOO.

Structure › BodyCrash1 injured
Filed Nov 13, 20172,600 milesDE

PULLING INTO DRIVEWAY... FOOT ON BRAKE.... RAPID ACCELERATION... BRAKES FAILED TO STOP THE VEHICLE... CRASHED INTO BRICK PORCH.

Unknown or Other
Filed Oct 27, 20176,600 milesMN

DURING A RECENT WET SNOW FALL - THE "RADAR" SENSORS WARNING LIGHT CAME ON - THIS IS A BIG DISTRACTION - THE WET SNOW HAD ACCUMULATED ON THE FRONT SENSOR OF THE CAR - WHY DONT THESE SENSORS HAVE A HEATER TO KEEP THEM DE-ICED LIKE AIRPLANE WINGS.

Fuel/Propulsion System
Filed Oct 26, 2017300 milesIN

WITH 4 HOURS OF ME OWNING THE CAR, THE EMISSIONS LIGHT CAME ON. AFTER SOME INVESTIGATION WITH THE DEALER, THERE WAS RODENT DAMAGE TO THE GAS TANK AND WIRING.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 23, 2017IL

2017 HONDA CRV. CONSUMER WRITES IN REGARDS TO TPMS WARNING LIGHT. *LD THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE TPMS LIGHT ILLUMINATED. THE DEALER STATED THERE WAS NO FAILURE. THE LIGHT ILLUMINATED REPEATEDLY. THE MANUFACTURER WAS CONTACTED. UPDATED 10/23/2017*JS

Electrical System
Filed Oct 21, 2017690 milesMN

VEHICLE BATTERY DEAD AFTER SITTING FOR 3 HOURS. 3 WEEK OLD VEHICLE WITH 690 MILES. CHARGED THE BATTERY AND DROVE TO THE DEALER. THE TECHNICIAN CHECKED THE BATTERY, CHARGING SYSTEM AND STARTING SYSTEM. NO TROUBLE WAS FOUND. I GAVE A COPY OF HONDA SERVICE BULLETIN 17-032 COVERING 'PARASITIC BATTERY DRAW FROM THE VSA MODULATOR' TO THE 'SERVICE ADVISOR' AND ASKED HIM TO SHOW IT TO THE SERVICE MANAGER. THE SERVICE MANAGER SAID THAT MY VIN WASN'T COVERED BY THAT BULLETIN AND BECAUSE WHAT THEY LOOKED AT WAS IN WORKING ORDER THEY WOULDN'T DO ANYTHING ELSE TO ADDRESS THE CAUSE OF THE BEAD BATTERY. I TOLD THEM THAT THE ISSUE WASN'T ADDRESSED AND THAT I WILL HAVE THE VEHICLE TOWED TO THE DEALER WHEN IT HAPPENS AGAIN!

Seat Belts
Filed Oct 16, 20171,980 milesWI

THE LEFT REAR AND CENTER REAR SEAT BELT BUCKLES, ARE OPPOSITE OF WHAT THEY SHOULD BE. THIS ARRANGEMENT MAKES IT IMPOSSIBLE FOR THE LEFT REAR PASSENGER, TO BUCKLE UP IF THE CENTER SEAT PERSON IS BUCKLED IN, OR A CAR SEAT IS IN PLACE. CONTACTED MY HONDA SERVICE DEPARTMENT AND THEY FORWARDED MY COMPLAINT TO THE DISTRICT REPRESENTATIVE, HIS RESPONSE WAS HE IS AWARE OF THE ISSUE BUT THERE IS NO FIX FOR THE PROBLEM. I DID SOME RESEARCH AND FOUND THAT THE ACURA RDX IS THE SAME PLATFORM AS THE HONDA CR-V. SO I VISITED THE NEAREST ACURA DEALERSHIP, THE SEAT BELT BUCKLE ARRANGEMENT WAS CORRECT ON THAT ACURA RDX. LOOKS LIKE THE ANCHOR POINT AND THE BUCKLES ARE EXACTLY THE SAME AS THE ONES THAT ARE IN MY HONDA CR-V. WOULD BE WILLING TO BET THAT THE ACURA SEAT BELT ASSEMBLY WOULD SOLVE THE REAR SEAT BELT ISSUE ON THESE HONDA'S, THE ASSEMBLY IS ONLY $66.00! WHY SHOULD I HAVE TO DO THAT WHEN IT WASN'T MY MISTAKE IN DESIGNING IT. .UPDATED 11/09/17 *BF *JS UPDATED 7/27/18*JB

Unknown or Other
Filed Oct 12, 20173,600 milesTX

THE "TIRE PRESSURE MONITORING SYSTEM PROBLEM" LIGHT COMES ON EVERY TIME I DRIVE THE CAR AT HIGHWAY SPEEDS. THE CAR HAS ONLY 3600 MILES ON IT. THE TIRES ARE PROPERLY INFLATED, BUT THE PROBLEM OCCURS REPEATEDLY AFTER ONLY ABOUT TEN MINUTES OF DRIVING. RECALIBRATION OF THE TPMS DOES NOT FIX THE PROBLEM AND THE CAR DEALERSHIP OFFERS NO SOLUTIONS. THE PROBLEM HAS BEEN ON GOING FOR ABOUT A WEEK.

Electrical System
Filed Oct 11, 20174,000 milesPR

BATTERY DRAINS COMPLETELY FOR NO REASON WHEN VEHICLE IS PARKED. THE FIRST TIME IT HAPPENED THE DEALERSHIP REPLACED THE BATTERY. IT HAS HAPPENNED TWICE SINCE THEN AND DEALERSHIP DOES NOT PROVIDE A FIX.

Electrical System
Filed Oct 6, 2017746 milesCO

I UNDERSTAND THAT HONDA MANUFACTURED ALL ITS CARS WITH SOY BASED INSULATION ON WIRING WHICH CAN ATTRACT RATS TO CHEW. OBVIOUSLY, THIS IS A PROBLEM. WHEN I CALLED MY DEALERSHIP THEY WANTED ABOUT $500 TO FIX IT. I SHOULDN'T HAVE TO PAY FOR THIS PROBLEM

Engine
Filed Oct 5, 2017UT

2017 HONDA CR-V. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. *LD THE CONSUMER STATED THE VEHICLE DID NOT RESPOND ABOVE 3000 RPM WHEN THE ACCELERATION PEDAL WAS PRESSED TO THE FLOOR. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/05/2017*JS

Unknown or Other
Filed Oct 2, 2017400 milesMD

RADIO DOES MUTE WHEN NAVIGATION SYSTEM GIVES VOICE COMMANDS, FORCING DRIVER TO LOOK AT DISPLAY AND THUS DISTRACTING DRIVER AT CRITICAL TIMES, E.G., INTERSECTIONS AND EXITS. HONDA STATES IT IS AWARE OF CONDITION BUT NO FIX APPEARS TO BE AVAILABLE.

Power Train
Filed Oct 2, 20179,800 milesNY

TRANSMISSION & TRANSFER CASE LEAKING DUE TO DEFECT. NEW TRANSMISSION & TRANSFER CASE NEEDED TO BE INSTALLED.

Fuel/Propulsion System
Filed Sep 30, 20172,000 milesNE

GAS SMELL LIKE OPEN CONTAINER IN CABIN WHILE STATIONARY AT STOPLIGHT ALSO WHEN GARAGED OVERNIGHT NO FUEL ON GROUND OBSERVED WHILE GARAGED

Service Brakes
Filed Sep 28, 20174,830 milesWI

BRAKES CAME ON HARD WITH CRUISE CONTROL SET AT 73 MPH WHILE DRIVING ON INTERSTATE IN LEFT LANE. NOTHING WAS AHEAD OF ME IN MY LANE. I WAS OVERTAKING A VEHICLE THAT WAS IN THE RIGHT LANE. THE HIGHWAY WAS VERY STRAIGHT. I BELIEVE THAT THERE IS A PROBLEM WITH THE COLLISION AVOIDANCE SYSTEM.

Seat Belts
Filed Sep 18, 20176,000 milesCO

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE ATTEMPTING TO USE THE REAR PASSENGER SIDE SEAT BELT, IT WAS DISCOVERED THAT IN ORDER TO LATCH AND SECURE THE BUCKLE, THE BELT HAD TO UNDER LAP THE REAR SEAT CENTER BELT. THE ISSUE MADE IT VERY DIFFICULT TO LOCK AND UNLOCK THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION HONDA IN WESTMINSTER, CO), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Vehicle Speed Control
Filed Sep 17, 20171,400 milesCA

DRIVING DOWN ANY ROAD WITH TAR STRIPS SOMETIMES CAUSES THE VEHICLE TO GIVE A WARNING (WHEEL SHAKE) OF LANE DEPARTURE. THIS IS EASILY OVERRIDDEN BY THE DRIVER, BUT IS VERY IRRITATING. IT MUST THINK THE TAR STRIPS ARE LANE MARKERS! WHEN THE CRUISE CONTROL (ADAPTIVE CRUISE CONTROL) IS ENGAGED, THE ACC CAN SOMETIMES JAM ON THE BRAKES WITH NO OBSTACLE IN THE PATH. IT HAPPENS WHEN CARS AHEAD ARE PULLING OFF TO THE LEFT OR RIGHT BUT ARE CLEARLY OUT OF THE LANE OF TRAVEL. THIS HAPPENED ON A TWO LANE UNDIVIDED SUBURBAN ROAD. I HAVE HAD TWO NEAR MISSES WITH FOLLOWING CARS HAVING TO BRAKE, AND TWO OTHER TIMES WITH NO CARS FOLLOWING. ONE EVENT HAPPENED ON A CURVE OF A TWO LANE DIVIDED ROAD WITH A CAR COMPLETELY IN THE LEFT HAND TURN LANE AHEAD WITH MY VEHICLE IN THE LANE OF TRAVEL. ACC JAMMED MY BRAKES ON CAUSING ME TO HAVE TO HIT THE BRAKE PEDAL AND THEN ACCELERATOR TO AVOID CARS BEHIND. THERE IS NO DEFEAT FOR THE ACC FUNCTION SO JUST REGULAR CRUISE CONTROL CAN BE USED. THIS CRUISE CONTROL IS NOT READY FOR PRIME TIME! HONDA JUST SAYS THEIR IS NOTHING WRONG WITH IT AND THE SOFTWARE IS UP TO DATE. IT IS SO SCARY I'M CONSIDERING TRADING THIS VEHICLE FOR ONE THAT WON'T GET ME INTO AN ACCIDENT. THE SUBARU EYESIGHT SYSTEM IS REMARKABLY BETTER THAN THIS DISASTER.

Fuel/Propulsion System
Filed Sep 5, 2017WI

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V442000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CALLED AND THE CONTACT WAS INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE IN THE FIRST QUARTER OF 2018. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Sep 3, 20172,000 milesCA

INTERMITTENTLY THE AIR BAG SENSOR AND SEAT BELT WARNING FOR FRONT PASSENGER FAILS TO OPERATE FOR VARYING LENGTHS OF TIME. THE ERROR HAS SELF CORRECTED SPONTANEOUSLY AFTER 20 MINUTES AND UP TO AN HOUR AND A HALF OF DRIVING. THIS HAS ALWAYS OCCURRED WITH AN ADULT IN THE PASSENGER SEAT. THE HONDA DEALER HAS NOT BEEN ABLE TO REPRODUCE THE ERROR, BUT HAS SEEN OUR PHOTO AND VIDEO SHOWING THE PROBLEM. HONDA USA OPENED AND CLOSED THE CASE BECAUSE IT WAS NOT REPRODUCIBLE AT OUR DEALER AND WE WERE TOLD THAT VIDEO CANNOT BE USED AS PROOF. (PHOTOS AND VIDEO ARE ON OUR PHONE. IF YOU SEND AN E-MAIL LINK WE CAN SEND THEM TO YOU FROM OUR PHONE IF YOU WALK US THROUGH THE PROCESS.) THIS HAS OCCURRED INTERMITTENTLY. IT WAS FIRST NOTICED ON APRIL 11, 2017. OUR VIDEOS ARE FROM AUGUST.

Air BagsCrash
Filed Sep 1, 2017109,000 milesCA

I BOUGHT MY CAR CERTIFIED PREOWNED FROM CAPITOL HONDA IN SAN JOSE. I WAS ASSURED THAT THE CAR HAD NEVER BEEN IN AN ACCIDENT AND IT WAS A LEASE TURN IN. I HAD MY AIRBAGS REPLACED LAST YEAR AND LAST WEEK I REAR ENDED A CAR AND MY CAR WAS TOTALED AND THE AIRBAGS NEVER WENT OFF. I HIT PRETTY HARD. THE REPORT FROM MY INSURANCE IS WHERE I FOUND OUT IT HAD BEEN IN TWO ACCIDENTS AND WAS A RENTAL. I SHOULD HAVE BEEN PRIVEY TO THAT INFORMATION WHEN I WAS A SHOPPER.

Visibility/Wiper
Filed Aug 25, 20173,000 milesMN

WINDSHIELD WIPERS IN AUTO MODE OPERATE ERRATICALLY AND UNPREDICTABLY. EVEN WITH SELECTOR KNOB AT THE MOST SENSITIVE POSITION, THE WIPERS OFTEN FAIL TO OPERATE EVEN WHEN THE WINDSHIELD IS COMPLETELY COVERED WITH WATER, WITH NO OPERATION FOR ABOUT 30 SECONDS OR MORE. WHEN DRIVING DOWN THE ROAD WITH A LIGHT RAIN, WIPERS FAIL TO RELIABLY OPERATE TO MAINTAIN CLEAR VISIBILITY EVEN WITH THE SELECTOR SET AT MAXIMUM SENSITIVITY. A COMMON SCENARIO IS DRIVING IN A STEADY RAIN WITH SOMEWHAT NORMAL (THOUGH ERRATIC) OPERATION AND THEN STOP AT A STOP LIGHT. WHEN THE VEHICLE IS NOT MOVING THE WINDSHIELD CAN BECOME TOTALLY COVERED WITH RAIN AND THE WIPERS DO NOT COME ON FOR AN EXTENDED PERIOD OF TIME, SERIOUSLY IMPAIRING VISIBILITY. AFTER THE DRIVER REALIZES THAT THEY CAN NO LONGER SEE CLEARLY THROUGH THE WINDSHIELD, MANUAL INTERVENTION IS NEEDED TO MOVE THE WIPER SELECTOR TO A CONTINUOUS OPERATING MODE TO CLEAR THE WINDSHIELD. VEHICLE WAS INSPECTED AT THE DEALER FOR PROPER WIPER OPERATION. UPON ARRIVAL THE SERVICE WRITER USED A HOSE TO SPRAY LARGE AMOUNTS OF WATER ON THE WINDSHIELD WITH THE WIPERS IN THE AUTO MODE AND THE VEHICLE IDLING, AND MADE SURE WATER WAS COVERING THE RAINDROP SENSOR AT THE TOP OF THE WINDSHIELD. THE SERVICE WRITER CONFIRMED A LONG REACTION TIME BEFORE THE WIPERS ENGAGED. TECHNICIANS INSPECTED THE WIPER OPERATION IN THE SHOP AND CLAIM THAT IT WORKS AS INTENDED. APPARENTLY THE WIPERS ARE EITHER FAILING TO OPERATE ACCORDING TO THE DESIGN INTENT, OR THERE IS NO MALFUNCTIO

Electrical System
Filed Aug 24, 20172,500 milesWA

CAR BATTERY HAS DRAINED ON TWO OCCASIONS. CAR WON'T START. SYSTEM NEEDS ANTI THEFT RESET.

Electrical System
Filed Aug 18, 20179,300 milesNJ

MY FIRST PROBLEM OCCURRED 3 MONTHS AFTER I HAD MY NEW CAR(@ 5609 MILES)....THE FIRST INCIDENT CAME OUT OF THE BLUE - ON MAY 11TH, 2017 I USED MY CAR AT 1 PM AND WHEN I TRIED TO LEAVE WORK AT 4:30 THE CAR DISPLAY FLASHED A BUNCH OF ODD MESSAGES AND THE CAR WOULDN'T TURN OVER. IT HAD A DEAD BATTERY! SO AN ONE AND A HALF LATER THE TOW TRUCK ARRIVED TO TAKE THE CAR TO THE DEALER AND I HAD TO GET A RIDE HOME AND TO AND FROM WORK THE NEXT DAY. HONDA SERVICE CALLED ME THE NEXT DAY AND SAID THAT THEY CHARGED THE CAR BATTERY AND THAT THE CAUSE WAS A PARASITIC DRAIN AND THAT I NEEDED TO PUT THE ELECTRIC BRAKE ON BEFORE I TURNED OFF THE CAR. THEY TOLD ME THAT HONDA WAS AWARE OF THIS ISSUES AND THAT THEY WERE WORKING ON A SOFTWARE FIX.... WELL TONIGHT (FRIDAY - AUG. 18TH, 2017) AS I WAS ABOUT TO GO OUT, THE CAR AGAIN HAS A DEAD BATTERY. NOW I'M STUCK HOME UNTIL TOMORROW WHEN I WILL HAVE TO SPEND SATURDAY TRYING TO GET THE CAR DRIVEABLE BY HONDA. SO I HAVE A NEW CAR (WITH 9300 MILES) I CAN'T DRIVE!!! WHAT HAPPENS IF I HAVE AN EMERGENCY? HONDA - IF YOU HAVE A FIX (WHICH I SEE ON SERVICE BULLETIN A17-032), WHEN CAN I GET MY CAR FIXED SO I CAN HAVE A CAR I CAN RELY ON? WHEN WILL YOU LIST MY VIN IN YOUR SERVICE BULLETIN A017-032 FOR PARASITIC BATTERY DRAW FROM VSA MODULATOR????? THIS IS NOT A GOOD BUSINESS PRACTICE AND NOT ONE I WOULD EXPECT FROM HONDA!

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Aug 16, 2017OH

LETTER FROM SENATOR BROWN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO A 2017 HONDA CRV 1.5 AWD EX-L AND THE CAR SAYING IT CAME WITH A HD RADIO BUT DOES NOT. *LD THE CONSUMER STATED ACCORDING TO AN INVOICE THE VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH AN HD RADIO, BUT IT WAS NOT INSTALLED. THE CONSUMER WAS ADVISED THAT SINCE THE NO COST WAS ADDED TO THE VEHICLE FOR THE RADIO IT WOULD NOT BE INSTALLED. THE CONSUMER REQUESTED TO HAVE THE RADIO INSTALLED OR RECEIVE IT'S FAIR MARKET VALUE. *JS

Visibility/Wiper
Filed Aug 9, 20172,500 milesPR

VEHICLE PARKED AT THE SIDE OF A RURAL ROAD, WHILE EATING LUNCH. CAME BACK AND FRONT PASSANGER WINDOW HAD EXPLODED. NOTHING STOLEN AND NO EVIDENCE OF IMPACT FROM ANY OBJECT. GLASS HAD 3M LAMINATE. THIS MAKES IT THE 3RD REPORT HERE REGARDING EXPLODING GLASSES.

Service Brakes1 injured
Filed Aug 9, 20171,843 milesCA

WAS DRIVING 45MPH ON A STRAIGHT, FLAT ROAD, NO OTHER CARS AROUND. BRAKES SLAMMED ON AND THEN RELEASED. THERE WAS NOTHING IN FRONT OF ME OR BEHIND ME. I BELIEVE SOMETHING IS WRONG WITH THE COLLISION MITIGATION BRAKING SYSTEM. MY BACK AND NECK ARE VERY SORE. THERE WERE NO WARNINGS FROM THE SYSTEM.

Fuel/Propulsion System
Filed Aug 4, 2017CT

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V442000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANCHESTER HONDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure
Filed Aug 3, 2017NE

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE SEATED IN THE DRIVER'S SEAT, THE CONTACT OBSERVED THAT THE PADDING WAS COLLAPSED INSIDE THE SEAT BY THE SIDE AIR BAG. THE VEHICLE WAS TAKEN TO O'DANIEL HONDA (LOCATED ON 123 BEVERLY DR, OMAHA, NE 68114) WHERE IT WAS DIAGNOSED THAT THE PADDING NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 09/15/17*LJ THE CONSUMER STATED THE LEATHER ON THE BACK PART OF THE DRIVER'S SEAT WAS COLLAPSED ON THE LEFT SIDE BY THE DOOR. THE DEALER REPOSITIONED THE PADDING WHICH WAS A TEMPORARY FIX. THE CONSUMER INQUIRED IF THE FAILURE WOULD AFFECT THE AIRBAG. UPDATED 12/11/2017*JS

Air Bags
Filed Aug 2, 20172,400 milesNY

FRONT PASSENGER AIRBAG OCCUPANCY SENSOR DOES NOT DETECT AN ADULT THAT IS 5' 3" TALL AND WEIGHS 100 LBS. THE VEHICLE KEEPS THE PASSENGER AIRBAG DEACTIVATED.

Service Brakes
Filed Aug 2, 20178,000 milesWA

THIS INCIDENT WAS 4 MONTHS AFTWR PURCHASE. I PARKED A FRIEND'S HOUSE, AND THE BATTERY DRAINED OVER THE COURSE OF 3 HOURS. I CAME OUT AND START THE CAR, AND IT WOULDNT START. THE CAR KEEP ON MAKING THIS CONTINUOUS BEEPING NOISE EVERY TIME I OPEN AND CLOSE THE DOOR. IT USUALLY ONLY DO THAT IF THE KEY ISN'T NEAR THE CAR, BUT THIS TIME THE KEYS ARE ON ME. THE TRUNK WILL NOT OPEN NO MATTER WHAT YOU PRESS. I HAD TO GET MY FRIEND TO JUMP THE CAR WITH CABLES. WHILE I WAS DRIVING HOME, IT DIDN'T SHOW THE NORMAL SCREEN, BUT IT SHOWED SOME ANTI THEFT MESSAGE. ONCE I GOT HOME, IT TOLD ME TO HOLD DOWN FOR LONGER THAN TWO SECONDS TO HAVE THE SYSTEM RESTART. I DID THAT BUT NOTHING HAPPENED. I LEFT IT OVER NIGHT AND IT WAS NORMAL AGAIN THE NEXT DAY. RIGHT NOW, AS I'M WRITING THIS COMPLAINT, THERE'S ANOTHER PROBLEM. AN HOUR AGO, I PARKED AT A RESTAURANT'S PARKING LOT. I CAME OUT 40 MINUTES LATER AND CANNOT START THR CAR. THE DISPLAY IN FRONT OF ME IS SHOWING "BRAKE SYSTEM PROBLEM. " I'M WAITING THE THE TOW PEOPLE TO TOW MY CAR RIGHT NOW. IN SIX MONTHS I HAVE EXPERIENCED 2 MAJOR PROBLEMS WHICH CAUSE QUITE AN INCONVENIENCE.

Unknown or OtherCrash
Filed Aug 1, 2017211 milesCA

MY CAR DOES NOT GIVE ANY AUDIO ALERT WHEN I SHUT OFF THE CAR AND HAVE IT IN GEAR. MY CAR ROLLED AWAY FROM PARKING SPOT AND HIT ANOTHER CAR WHEN I WAS NOT IN IT. PER AGAIN, A TRADITIONAL KEY CANNOT BE REMOVED FROM THE IGNITION UNTIL THE VEHICLE IS IN 'PARK.' FMVSS 114 IS QUITE CLEAR ON THIS POINT: SINCE 1992, THE STANDARD HAS REQUIRED VEHICLES WITH AUTOMATIC TRANSMISSIONS THAT HAVE A PARK POSITION TO HAVE A KEY-LOCKING SYSTEM THAT PREVENTED REMOVAL OF THE KEY UNLESS THE TRANSMISSION WAS LOCKED IN PARK OR BECAME LOCKED IN PARK AS THE DIRECT RESULT OF REMOVING THE KEY. THIS IS A PUSH START AND IT DOES NOT BEEP OR ANYTHING LETTING ME KNOW IT IS NOT IN PARK. THE GEAR SHIFTIER DOES NOT SHOW WHAT GEAR IT IS IN. NHTSA IS PURPORTING TO ADDRESS THESE PROBLEMS WITH A NOTICE OF PROPOSED RULEMAKING, PUBLISHED IN DECEMBER 2011, WITH A NEW RELIANCE ON AUDIBLE WARNINGS, BASED ON THOSE ALREADY REQUIRED IN FMVSS 403 (WHEELCHAIR LIFTS). THE AGENCY OFFERED NO HUMAN FACTORS RESEARCH TO DEMONSTRATE THAT THESE WARNINGS WOULD BE EFFECTIVE. I WOULD LIKE TO KNOW WHAT HAPPEN IN THE DECEMBER 2011 REGARDING CARS HAVING THE AUDIO ABLE WARNING TO LET DRIVERS KNOW. I AM HAPPY THAT NO ONE WAS HURT ONLY MY CAR AND THE OTHER CAR BUT THIS COULD OF KILLED SOMEONE WALKING BY AND THAT IS WHY THE WAS WAS PUT IN PLACE. HONDA SAYS IT PUTS A MESSAGE ON THE SCREEN WHEN YOU SHUT IT OFF, DID NOT SEE THAT MESSAGE AS I WAS EXITING THE CAR THAT IS WHY THERE SHOULD BE A AUDIO SOUND.

Air Bags
Filed Jul 24, 2017200 milesVA

DRIVER'S SEAT HAS COLLAPSED ON LEFT SIDE RIGHT BELOW THE AIR BAG TAG. TOOK IT BACK TO DEALER. THEY KNOW ABOUT THE PROBLEM. THEY DID A QUICK FIX, BUT IT DID NOT WORK. DOES THIS PROBLEM AFFECT THE FUNCTION OF THE AIR BAG? I BOUGHT THE VEHICLE 4/28/17, AND THE SEAT HAS BEEN MESSED UP FOR ABOUT TWO MONTHS.

Exterior Lighting
Filed Jul 17, 2017WA

EVERY COUPLES OF HOURS ALARM SYSTEM SOUNDS LOUD AND WAKES US UP. WE MADE SURE ALL CAR 4 DOORS AND WINDOWS ARE CLOSED BUT NOTHING HELPED. THIS HAPPENED AT 3PM, AT 5:26 PM, AT 10:36 PM, AT MIDNIGHT, AT 4:15 AM. VEHICLE WAS PARKED IN THE GARAGE

Electrical System
Filed Jul 17, 2017100 milesIL

I AM LISTENING TO AM RADIO. IN NORMAL CITY STREETS. WHEN I GO UNDER A HIGH POWER LINE, THERE IS TREMENDOUS STATIC NOISE AND RADIO VOICE IS COMPLETELY DROWNED OUT. IT IS VERY LOUD. I HAVE OTHER CARS THAT DOES NOT DO THIS ON THE SAME ROAD. I AM CONCERNED ABOUT THIS EMI INTERFERENCE ON THE REST OF THE ELECTRONIC SYSTEM. DEALER IS NOT AWARE OF ANY RECALL ISSUES AND CANNOT FIX. CALLED HONDA.

Seat Belts
Filed Jul 14, 2017293 milesCO

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THE SEAT BELTS FOR THE REAR MIDDLE AND LEFT PASSENGER SEATS WERE SWITCHED, WHICH MADE IT DIFFICULT FOR THE PASSENGERS TO BUCKLE THEIR SEAT BELTS WHEN THE MIDDLE SEAT WAS OCCUPIED, ESPECIALLY BY A SAFETY SEAT. THE CONTACT TOOK THE VEHICLE TO THE RALPH SCHOMP HONDA DEALER WHERE IT WAS DETERMINED THAT THE SEAT BELTS WERE ANCHORED DOWN, WHICH PREVENTED THE DEALER FROM SWITCHING THE SEAT BELT BUCKLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PLACEMENT OF THE SEAT BELTS WAS APPROVED BY NHTSA SAFETY STANDARDS AND COULD NOT BE ALTERED. THE MANUFACTURER OPENED CASE NUMBER: 06136375. THE APPROXIMATE FAILURE MILEAGE WAS 293.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Honda CR-V → · Every CR-V year → · How the figures are calculated →