Page 34 of 36 · complaints 1,651–1,700 of 1,779

2017 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Mar 29, 20182,800 milesMN

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WITH A LOW OUTSIDE TEMPERATURE THE VEHICLE FAILED TO REACH OPERATING TEMPERATURE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO OPERATE CORRECTLY AS THE WINDOWS AND WINDSHIELD EXPERIENCED INTERNAL FROST AND FREEZING ON THE INSIDE. (LUTHER BROOKDALE HONDA 6800 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429 (612) 424-7830) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE THERMOSTAT WAS REPLACED HOWEVER, THE FIX FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS ALSO CONTACTED AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Engine
Filed Mar 28, 20182,800 milesCT

MY 2017 HONDA CR-V IT'S A NEW BROCHE WITH ONLY 3,800 MILES AND I'M VERY CONCERNED ABOUT THE OIL LEVEL RAISING DRASTICALLY, SO BAD THAT I HAD TO DO AN OIL CHANCE AT ONLY 3,000 MILES WHEN THE FIRST SERVICE WAS SUPPOSED TO BE DONE AT 5,000 MILES. IT'S BEEN 800 MILES SINCE THE OIL CHANGE AND THE OIL LEVEL IS WELL ABOVE THE SECOND MARK ON THE DIPSTICK WITH A STRONG GASOLINE ODOR, YES, FOR THE LITTLE EXPERIENCE I HAVE WITH VEHICLES I'M MORE THAN SURE THIS ENGINE IS MIXING UP GASOLINE WITH THE OIL, REASON WHY THE OIL LEVEL GOES UP AND LOOKS THINNER THAN NORMAL ALMOST LIKE WATER. MY CONCERN IS THAT IF THE OIL DELUDE DRASTICALLY THE ENGINE EVENTUALLY WILL FAIL FOR LACK OF LUBRICATION, AND THE WHOLE POWERTRAIN WILL BE DAMAGE! HONDA NEEDS TO FIND A SOLUTION TO THIS ISSUES ASAP OR RISK MANY CARS NEEDING A NEW ENGINE SOON! MANY PEOPLE IT'S HAVING THIS ISSUES WITH OIL DILUTION AND HEAT NOT WORKING PROPERLY PLUS AN STRONG GAS SMELL IN THE CABIN AND OIL COMPARTMENT!! I DRIVE MY CAR APPROXIMATELY 20 MILES A DAY MIXED DRIVING, HIGHWAY AND CITY!!

Air BagsCrash2 injured
Filed Mar 26, 201819,000 milesKY

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 65-70 MPH, THE BRAKE MITIGATION SYSTEM SUDDENLY ACTIVATED ABRUPTLY APPLYING THE BRAKES TO STOP THE VEHICLE ERRONEOUSLY AND CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND SPIN OUT BEFORE CRASHING INTO A GUARD RAIL. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED NO OTHER VEHICLES WERE PRESENT WHEN THE MITIGATION SYSTEM ERRONEOUSLY ACTIVATED. THE DRIVER SUSTAINED NECK BACK AND CHEST INJURIES AND THE OCCUPANT SEATED IN THE REAR PASSENGER SEAT SUSTAINED NECK, BACK AND FRONT TORSO INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS STILL DRIVABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Electrical System
Filed Mar 26, 20183,200 milesPA

MY CAR IS A 2017 HONDA CRV TOURING WITH THE 1.5 LITER TURBOCHARGED ENGINE AND 3200 MILES. ON 3/18/2018 I WAS DRIVING AT 70MPH ON INTERSTATE 180 IN PENNSYLVANIA WHEN THE CAR SUDDENLY SLOWED, LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AND MULTIPLE ELECTRICAL SYSTEMS REPORTED MALFUNCTIONS IN THE DASH DISPLAY. THE CAR WAS TOWED TO THE HONDA DEALER AND DIAGNOSED WITH EXCESS GAS (APPROXIMATELY ONE QUART) IN THE OIL. THE OIL AND FILTER WAS CHANGED AS A TEMPORARY SOLUTION, AND A TECH LINE CASE (REF # 4089104) WAS OPENED WITH HONDA. I WAS TOLD AT THIS TIME THERE IS NO PERMANENT RECALL OR FIX. I WAS ADVISED THAT THIS IS A KNOWN PROBLEM IN COLD CLIMATES WHERE THE CAR IS USED FOR SHORT DRIVES AND DOES NOT WARM UP COMPLETELY. SINCE THEN I HAVE LEARNED THAT ALL CRVS WITH THE 1.5 LITER TURBOCHARGED ENGINE HAVE BEEN RECALLED IN CHINA FOR THE SAME PROBLEM.

Service Brakes
Filed Mar 21, 20184 milesOK

I BOUGHT A NEW 2017 HONDA CRV IN MAY, 2017. IMMEDIATELY I NOTICED I WASN'T GETTING GOOD MILEAGE AND STARTED CHECKING IT THE OLD FASHIONED WAY. I'M ONLY GETTING BETWEEN 16-18 MPG (I HAVE ALL RECEIPTS) AND THE DASH SAYS I'M GETTING 23 (WHICH I'M NOT). THE DEALER NOR NATIONAL HONDA WILL DO ANYTHING ABOUT IT. THEY SAY THEY DON'T FIND A PROBLEM. ALSO MY BRAKES MAKE NOISES AND I WAS TOLD THE CALIPERS JUST OFF AND IT DOESN'T POSE A SAFETY HAZARD. I WOULD NEVER BE ABLE TO SELL IT WITH THAT KIND OF NOISE. NO ONE WILL DO ANYTHING ABOUT IT. I TRIED TO GO ON THE BBB WEB-SITE BUT IT SAYS THE HONDA HAS TO BE 2012 OR OLDER. WHY? I FEEL STUCK AND WILL HAVE TO GO TO THE MEDIA IF I CAN'T GET THIS RESOLVED. THE DEALER SHOULD BY MY CAR BACK UNDER THE LEMON LAW. SOMEONE HELP ME.

Engine
Filed Mar 19, 20188,550 milesNY

GAS IS LEAKING INTO CRANKCASE AND DILUTING THE ENGINE OIL THEREFORE RAISING THE OIL LEVEL ABOVE THE MAX FILL LINE. ENGINE OIL HAS GAS ODOR AND OIL SEEMS THINNER DUE TO DILUTION WITH GASOLINE.

Engine
Filed Mar 19, 20185,800 milesNC

THE OIL LEVEL IN THE CRANK CASE CONTINUALLY RISES AND SMELLS STRONGLY OF GASOLINE. WITHIN 5000 MILES, AND 40% OIL LIFE ACCORDING TO THE MAINTENANCE MINDER, IT HAD RISEN WELL ABOVE THE MAX LINE ON THE DIP STICK.

Engine
Filed Mar 19, 2018OR

I CHECKED THE LEVEL OF THE OIL ON THE DIPSTICK AND THE LEVEL SHOWS AS BEING HIGH, PAST THE 'FULL" REFERENCE POINT WITH A FEW MILLIMETERS. ALSO, THE OIL HAS A STRONG GAS ODOR. THE MILEAGE ON THE ENGINE IS 8454, AND THE FIRST OIL CHANGE WAS PERFORMED AT 6547 MILES, 2 MONTHS AGO.

Electrical System
Filed Mar 16, 20181,980 milesCA

TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO NORM REEVES HONDA SUPERSTORE IRVINE IN IRVINE, CA WHERE THE VEHICLE WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,980.

Engine
Filed Mar 15, 2018MA

I PURCHASED A 2017 HONDA CRV-EX WITH THE 1.5 TURBO ENGINE IN NOVEMBER 2017 AND PLAN TO GIVE THIS CAR TO MY NIECE AS A GRADUATION PRESENT IN 2019. I TOOK IT FOR ITS FIRST OIL CHANGE, AT 137 MILES, AND THE DEALER TOLD ME THAT THERE WAS GASOLINE IN THE OIL. AFTER THE OIL CHANGE, I RESEARCHED THE ISSUE AND DISCOVERED THAT MANY PEOPLE (2017 HONDA CRV OWNERS WITH THE 1.5 TURBO ENGINE) IN THE USA HAD THIS PROBLEM. THE DETAILS ARE LISTED IN THE HONDA FORUMS AND ON EDMUNDS. I ALSO SAW THAT HONDA WAS RECALLING 350K 2017-2018 CRVS WITH THE 1.5 TURBO ENGINE , IN CHINA, AS THE SOFTWARE NEEDED TO BE UPDATED. IT APPEARS THAT THE FUEL EJECTORS WERE SUPPLYING TOO MUCH GASOLINE AND THE RESIDUAL GASOLINE WAS LEAKING AROUND THE CYLINDERS INTO THE OIL. I REQUESTED HONDA-USA TO GET ACCESS TO THIS SOFTWARE UPDATE VIA MY LOCAL DEALER (BOCH HONDA WEST IN WESTFORD, MA). IT IS MY UNDERSTANDING THAT THE SOFTWARE UPDATE IS AVAILABLE. HONDA-USA SENT ME A RESPONSE INDICATING THAT THERE WAS NO RECALL ON MY VEHICLE AND I SHOULD GO BACK TO THE DEALER. I HAVE CALLED THE DEALER, AGAIN, BUT THEY CANNOT DO MUCH WITHOUT THE SOFTWARE UPDATE. I TOLD HONDA-USA THAT THIS PROBLEM IS VERY CONCERNING FOR THE FUTURE OF THE ENGINE REMINDED THEM THAT THEIR DEALER FOUND THE PROBLEM OF GASOLINE IN THE ENGINE AND THAT BOTH I AND THE DEALER WERE CONCERNED. MY CASE NUMBER WITH HONDA IS 07116734. SOME OF THE WEB SITES (LINKS) THAT FURTHER DEFINE THE PROBLEM ATE AS FOLLOW: 1) HTTPS://WWW.REUTERS.COM/ARTICLE/US-HONDA-CHINA-RECALL/H

Unknown or Other
Filed Mar 15, 20185,000 milesCA

2017 HONDA CRV TOURING MODEL CAR WOULD NOT START TWICE IN THE FIRST YEAR. SYSTEM SEEMS TO HAVE SOME KIND OF DRAIN ON THE BATTERY WHEN THE CAR IS OFF. FIRST TIME, THE CAR WAS NOT TURNED ON FOR 3 DAYS BEFORE TRYING TO START IT. THE BATTERY WAS BAD SO THE DEALER REPLACED IT UNDER WARRANTY. NEXT TIME IT HAPPENED 6 MONTHS LATER, THE CAR WAS NOT TURNED ON FOR 1 DAY. BATTERY TESTED FINE AND THE DEALER SAID THERE IS NO PARISITIC DRAW OR ANY OTHER PROBLEM. WITH MY PERSISTENCE, DEALER DID A SYSTEM UPDATE. IT IS NOT ACCEPTABLE FOR THIS TO HAPPEN IN THE FIRST YEAR OF HAVING A CAR. PLENTY OF 2017 CRV OWNERS ARE SAYING THE SAME THING HAPPENED TO THEM. IT'S ALL OVER THE INTERNET. HONDA MUST FIND A SOLUTION AND ISSUE A RECALL. OTHERWISE, THIS CAR MUST BE A LEMON.

Air BagsCrash1 injured
Filed Mar 14, 2018SC

2017 HONDA CR-V. CONSUMER WRITES STATING THAT THE AIRBAGS DID NOT DEPLOY DURING AN ACCIDENT. *LD THE CONSUMER STATED HE HAD BADLY BRUISED RIBS ON THE LEFT SIDE FROM THE SEAT BELT. *JS

Fuel/Propulsion System
Filed Mar 12, 20187,000 milesCA

PERSISTENT GAS FUME ODOR INSIDE THE CAR

Unknown or Other
Filed Mar 12, 201810,000 milesNY

THIS VEHICLE IS UNABLE TO PROPERLY HEAT UP THE CABIN OF THE VEHICLE DUE TO A POOR THERMOSTAT ENGINE. THE SUV TAKES A LONG TIME TO WARM UP WITHIN COLDER NORTHERN CLIMATES AND WILL NOT DISTRIBUTE THE NECESSARY CABIN HEAT. DANGEROUS IN COLD CLIMATES FOR CHILDREN AND ELDERLY IN THE VEHICLE, ESPECIALLY WHEN AFTER 10-15 MINUTES OF DRIVING THE VEHICLE IS STILL BLOWING COLD AIR OUT OF THE HEAT. HONDA CLAIMS THAT THE ISSUE IS BECAUSE THE ENGINE IS TOO EFFICIENT.

Engine
Filed Mar 12, 20185,500 milesWI

I PURCHASED A 2017 CRV FROM ASHLAND HONDA AND TOYOTA IN ASHLAND, WI IN AUGUST 2017. ON FEBRUARY 23, 2018, MY CAR WHICH HAS 5500 MILES ON IT, STARTED MAKING A HORRIBLE NOISE AND BEGAN LOSING POWER WHILE ON THE HIGHWAY. THE NOISE CONTINUED THROUGHOUT THE WEEKEND. WE MADE AN APPOINTMENT WITH ASHLAND HONDA AND TOYOTA TO SERVICE THE CALL. HONDA CORPORATE AND THE SERVICE MANAGER (JERRY) AT ASHLAND HONDA AND TOYOTA DETERMINED THROUGH VIDEO CHATS AND CONFERENCE CALLS THAT THE CAMS WERE DESTROYED IN MY ENGINE. THEY BELIEVE THIS HAD TO DO WITH FUEL AND OIL MIXING AND GETTING INTO THE ENGINE. HONDA REQUESTED THAT ASHLAND HONDA REPLACE THE HEAD OF THE ENGINE. THEY HAVE NO FIX FOR THE PROBLEM WITH THE FUEL AND OIL MIXING AND DESTROYING THE ENGINE. THE SERVICE MANAGER SAID BECAUSE THE GOVERNMENT IS INVOLVED DUE TO EMISSIONS, THIS ISSUE WILL BE CONTINUING, AND AT THIS TIME THERE IS NO FIX. HE ALSO STATED THAT CORPORATE INFORMED HIM THIS WAS A REGIONAL ISSUE DUE TO OUR CLIMATE, AND THEY ARE CURRENTLY TRYING TO FIGURE OUT A SOFTWARE FIX FOR THE PROBLEM. NO RESOLUTION AT THIS POINT. CORPORATE FURTHER STATED THAT THEY ARE SEEING THIS ISSUE WHEN THE TEMPERATURE IS BETWEEN 10 AND 30 DEGREES. I WAS OFFERED A 100,000 EXTENDED WARRANTY AND RECOMMENDED THAT I GO TO THE DEALER EVERY 500 MILES TO GET AN OIL CHANGE TO SEE IF FUEL IS MIXING WITH THE OIL. SHOCKED AT THE LACK OF RESOLUTION, I ASKED THE SERVICE MANAGER IF HONDA CORPORATE WAS COMFORTABLE GIVING ME MY CAR BACK AFTER THE CAMS WERE REPLACED WIT

Electronic Stability Control (esc)
Filed Mar 12, 20187,853 milesMI

THE VEHICLE DOES NOT HEAT UP WHEN IDLING WHICH MEAN REMOTE START TO CLEAR THE ICE FROM THE WINDSHIELD AND WARM THE CABIN DOES NOT WORK. HONDA TOLD ME IT HAS TO BE DRIVEN TO PRODUCE HEAT. THEY'VE REPLACED THE THERMOSTAT AND FLUSHED THE COOLING SYSTEM. I HAVE TO DRIVE TO WORK DOWN A DECLINE FOR 8 MILES. AFTER 4 MILES THE ENGINE GAUGE BEGINS TO RISE AND THEN BY THE TIME I REACH 8 MILES (BOTTOM OF THE HILL) THE ENGINE TEMPERATURE GAUGE BOTTOMS OUT BACK DOWN TO THE COLD. THE HEAT THAT MAY HAVE STARTED HOW EVER FEEBLE IS NOW ONCE AGAIN COLD. ANY ICE ON THE WINDOWS IS STILL THERE BECAUSE THE WHOLE CAR INSIDE IS STILL COLD. IF IT WASN'T FOR THE HEATED SEATS I'D FREEZE TO DEATH. THE SERVICE MANAGER CAME TO TAKE MY CAR ONE MORNING AND SAW THIS HAPPEN. HE WAS TOLD BY HONDA THE ENGINE DOESN'T PRODUCE HEAT WITH OUT A LOAD ON IT. THIS VEHICLE SHOULD NEVER HAVE BEEN SOLD NORTH OF OHIO. IT IS UNSAFE. I ALSO HAVE A STRONG GASOLINE SMELL IN MY OIL THAT WILL SOON BE TAKEN IN FOR. ALSO, THE SAFETY FEATURES ALL BECOME INACTIVE BECAUSE OF A LITTLE RAIN OR SNOW. THE HONDA DEALER RECALIBRATED THEM BUT IT STILL HAPPENS. THE LACK OF HEAT ON IDLE IS UNACCEPTABLE THOUGH.

Service Brakes
Filed Mar 11, 20186,408 milesCA

JUST AS WE WERE APPROACHING THE 4000FT DESCENT TO THE VALLEY FLOOR, THE INSTRUMENT PANEL LIT UP WITH MULTIPLE WARNINGS, THE FIRST BEING MAJOR BRAKE FAILURE. I STEPPED ON THE BRAKE WHICH WAS FIRST SOFT, THEN IMMEDIATELY BECAME HARD TO PRESS DOWN TO STOP THE CAR. A SMALL TURNOFF ALLOWED ME TO GET THE CAR OFF THE HIGHWAY AND STOPPED. MULTIPLE WARNINGS CONTINUED ACROSS THE SCREEN. SHUT OFF THE CAR TO RESTART THE COMPUTER, THEN RESTARTED THE CAR. SAME MESSAGES. CHECKED EXTERIOR OF CAR, TIRES, OIL. ALL WELL. TOWED TO HONDA DEALERSHIP WHERE IT WAS TESTED FOR EBB AND ESB FAILURE, ECU FAILURE. ELECTRONIC BOOSTER WAS REPLACED AND THE BRAKE SYSTEM BLED. HONDA HAD THE CAR FOR 7 DAYS. YESTERDAY WE PICKED UP THE CR-V, HAVING BEEN TOLD THAT IT WAS REPAIRED AND READY TO GO. WE DROVE AWAY, BUT LESS THAN A MILE FROM THE DEALER/SERVICE LOCATION, THE EXACT SAME PROBLEM OCCURRED - INSTRUMENT PANEL LIT UP MULTIPLE WARNINGS WITH BRAKE THE MOST EMPHATIC. I WAS NOT BRAKING WHEN THE WARNING CAME, BUT IMMEDIATELY BRAKED TO GET OFF THE ROAD. AGAIN THE GRINDING SOUNDS AND DIFFICULTY PRESSING HARD ENOUGH TO STOP THE CAR. CAR IS BACK AT THE DEALER FOR SERVICE. THE PROBLEM IS NOT FIXED AND WE DO NOT TRUST ANY REPAIR AT THIS POINT. WE COULD HAVE BEEN SERIOUSLY INJURED ON THE MOUNTAIN HIGHWAY AND ARE NOT WILLING TO RISK OUR LIVES AGAIN.

Engine
Filed Mar 6, 20184,800 milesMN

JANUARY 6TH, 2018 CAR SMELLED OF EGGS AND GAS. DROVE CAR 70 MILES THE EMMISIONS AND ENGINE LIGHT CAME ON AND CAR WAS TOWED FROM A BUSY HWY 61 MN TO HONDA SERVICE CENTER. THEY HAD CRV FOR 3 WEEKS. CHANGED OIL & PROGRAMMED INJECTORS THE OIL HAD 1QUART OVER OF GAS MIXED INTO THE OIL. 700 MILES LATER AND CAR NOW HAS GAS MIXED INTO OIL AGAIN AND OVER THE ORANGE DIPSTICK AND SMELLS OF VERY STRONG GAS. A SERVICE APPOINTMENT MADE FOR MARCH 14TH, 2018 FOR OIL CHANGE, RATTLE IN THE DASH BEHIND HEAD UNIT AND THE HEAT PROBLEM AS WELL. THE NO HEAT FOR WINTER DRIVING WITH FROZEN WINDSHIELD BEFORE DRIVING AND WHILE DRIVING IS VERY DANGEROUS! BREAKING DOWN ON A INTERSTATE HWY IS ALSO DANGORUS WAITING 4 HOURS WITH NO HEAT IN CAR AT -1 TEMP WAITING FOR TOW IS DANGORUS. NOT HAPPY ABOUT THIS AT ALL!

Service BrakesCrash1 injured
Filed Mar 5, 20187,500 milesNY

I WAS BACKING INTO MY DRIVEWAY, I STOPPED THE VEHICLE, MY FOOT ON THE BRAKE, THEN SHIFTED TO DRIVE AND SUDDENLY WITHOUT WARNING, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED MOVING FORWARD DESPITE MY HEAVY PRESSURE ON THE BRAKES I COULD NOT STOP THE VEHICLE AND I WOUND UP CRASHING INTO MY CAR INTO MY NEIGHBORS HOUSE, WITH EXTENSIVE DAMAGE TO THE HOUSE AND MY CAR. I SUSTAINED MINOR INJURIES

Engine
Filed Mar 2, 20181,050 milesMN

GAS IS MIXING IN THE OIL OF OUR NEW 2017 HONDA CR-V. THE 1.5 LITER ENGINE DOES NOT WARM UP SUFFICIENTLY IN COLD WEATHER, RUNS RICH, AND LEAVES UN-COMBUSTED GAS IN THE OIL. THIS TRIGGERS ENGINE WARNING LIGHTS AND REQUIRES FREQUENT OIL CHANGES. ENGINE PERFORMANCE AND DRIVABILITY SUFFER. THIS PROBLEM IS ALSO BEING REPORTED ON SOCIAL MEDIA BY OTHER HONDA CR-V OWNERS WHO DRIVE IN COLDER CLIMATES. WE ARE CONCERNED THAT IT IS CAUSING LONG TERM DAMAGE TO THE ENGINE OF OUR NEW VEHICLE. I CAUTION PROSPECTIVE BUYERS TO POSTPONE THE PURCHASE OF A 2017 OR NEWER HONDA CR-V WITH THE 1.5 LITER ENGINE UNTIL HONDA SOLVES TO THIS PROBLEM. THE FIFTH GENERATION CR-V IS AN EXCELLENT CAR IN MANY RESPECTS, BUT THIS IS A MAJOR PROBLEM. I CANNOT RECOMMEND THE CAR, PARTICULARLY TO THOSE WHO DRIVE IN COLDER CLIMATES, UNTIL A FIX IS FOUND. REUTERS REPORTED IN FEBRUARY THAT HONDA HAS ANNOUNCED A RECALL OF 350,000 CR-V'S IN CHINA FOR WHAT APPEARS TO BE A SIMILAR ISSUE. WE'VE DRIVEN OUR CAR FOR ABOUT SIX MONTHS, AND IT HAS LESS THAN 2,000 MILES ON IT. WE TYPICALLY USE THE CAR FOR SHORT DRIVES WITHIN THE CITY. OUR CAR WAS AT THE DEALER FOR OVER TWO WEEKS WHEN THE PROBLEM FIRST OCCURRED. A FIELD REP FROM HONDA WAS SENT OUT TO THE DEALER TO TRY TO ASSIST. SENSORS AND FUEL INJECTORS WERE REPLACED. THE OIL AND FILTER WAS CHANGED. AT THIS TIME OUR ENGINE HAD LESS THAN 1100 MILES ON IT. THESE REPAIRS DID NOT CORRECT THE PROBLEM. IN MID-JANUARY THE ENGINE WARNING LIGHTS WERE TRIGGERED AGAIN. OUR DEALER NOTED THE SM

Structure › Body
Filed Mar 1, 20184,000 milesMA

I PURCHASED A 2018 HONDA CRV FROM A LOCAL HONDA DEALER, HERB CHAMBERS HONDA BURLINGTON, LAST FALL. THE CAR HAD PERFORMED VERY RELIABLY UNTIL JANUARY 24, WHEN, WHILE DRIVING ON THE INTERSTATE OUTSIDE OF BOSTON THE HOOD OF THE CAR OPENED AND SMASHED INTO THE WINDSHIELD. I WAS ABLE TO PULL OFF THE ROAD SAFELY IN ORDER TO INSPECT THE CAR. THE CAR SUSTAINED DAMAGE TO THE HOOD AND FENDERS. OVER THE COURSE OF MY OWNERSHIP ' I NEVER OPENED THE HOOD NOR DID I EVER HEAR OR NOTICE ANY RATTLING. I BROUGHT THE CRV IMMEDIATELY TO THE LOCAL HONDA DEALER (HERB CHAMBERS) FOR REPAIR, WHICH I ASSUMED WOULD BE COVERED UNDER WARRANTY. I ALSO REQUESTED ALTERNATIVE TRANSPORTATION SINCE I HAVE A COMMUTE IN EXCESS OF 20 MILES. HOWEVER, SINCE THEY COULD NOT IDENTIFY A DEFECT TO A PART IT WAS NOT COVERED AND BY IMPLICATION MY FAULT AND I WOULD HAVE TO FIND MY OWN TRANSPORTATION. I CONTACTED THE DEALER I PURCHASE THE CRV FROM AND THE GENERAL MANAGER INDICATED THAT IT WAS NOT A DEALERSHIP ISSUE AND THAT I SHOULD CONTACT HONDA AMERICA CUSTOMER SERVICE. I DID CONTACT THEM AND THEY WERE ABLE TO PROVIDE ME A 3 DAY CAR RENTAL ' WHICH WAS NOT ADEQUATE SINCE I AM EXPECTING TO BE WITHOUT A CAR FOR OVER 3 WEEKS. EVERYONE I HAVE DEALT WITH FROM HONDA HAS BEEN KIND AND COURTEOUS. HOWEVER, IN EACH AND EVERY CONTACT THEY HAVE INDICATED THAT WITHOUT A VISIBLE DEFECT, IT IS NOT HONDA'S PROBLEM. IN NOT ONE CONVERSATION, DID ANYONE ASK WHAT HAPPENED OR OFFERED TO INVESTIGATE THE CAUSE. PLEASE LET ME KNOW IF YOU HAVE ANY

Engine
Filed Feb 28, 2018DC

2017 HONDA CRV. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE ENGINE NOT WARMING UP. *LD THE CONSUMER STATED THE ENGINE BLOWS COLD AIR AT STOP SIGNS, WHICH MAKES IT DIFFICULT TO UNFOG THE WINDOWS. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED, THE CONSUMER SIMPLY LIVED IN A COLD AREA. THE MANUFACTURER STATED A DESIGN CHANGE WOULD BE CREATED FOR FUTURE MODELS. *JS

Service Brakes
Filed Feb 21, 20188,963 milesNJ

I WAS DRIVING ON A TWO WAY STREET NO CAR IN FRONT OF ME FOR AT LEAST OVER HALF A MILE AND THE CAR ABRUPTLY STOPPED (32 MPH TO 7 MPH) WITHIN SECONDS. THERE WAS NOTHING ON THE ROAD, CLEAR WEATHER CONDITIONS. I WENT FORWARD AND MY PURSUE FELL ON THE FLOOR. LUCKILY, THERE WAS NO CAR BEHIND ME OTHERWISE I WOULD HAVE BEEN REAR-ENDED.

Fuel/Propulsion System
Filed Feb 21, 2018NY

NOTICED GAS FUMES INSIDE THE VEHICLE SOON AFTER PURCHASE IN OCTOBER 2017. AT FIRST NOTICED IT AFTER I FUELED VEHICLE. THOUGHT MAYBE I HAD STEPPED IN PUDDLE OF GASOLINE AT THE PUMPS. AFTER A MONTH REALIZED THE GAS FUMES GOT WORSE IF I WAS IDLING MY VEHICLE, ESPECIALLY, IF I WAS PARKED FOR A HALF HOUR WITH CAR RUNNING(WINTER IN CENTRAL NEW YORK) WHILE I ATE MY LUNCH. I CAN SMELL IT OUTSIDE AROUND MY VEHICLE WHEN I PULL MY CAR INTO MY GARAGE AT HOME. TODAY I BROUGHT MY VEHICLE TO A HONDA DEALERSHIP FOR AN OIL CHANGE. I ASKED THEM TO LOOK AT MY VEHICLE FOR A FUEL LEAK SINCE THE FUMES ARE SO STRONG. I EVEN ASKED THEM TO IDLE THE CAR AND CHECK IT. THEY COULDN'T FIND ANYTHING IN THE HALF HOUR. THEY HAVE ASKED ME TO BRING IT BACK AND LEAVE IT FOR AWHILE NEXT TIME. I HAVE OWNED 3 HONDA VEHICLES BEFORE THIS AND NEVER EXPERIENCED THIS PROBLEM BEFORE.

Electrical System
Filed Feb 16, 20184,500 milesVA

CAR PURCHASED JULY 1, 2017. JAN 6, 2018 BATTERY DIED AFTER SITTING FOR ROUGHLY 2 DAYS. HONDA CHECKED BATTERY AND FOUND NO PROBLEMS WITH BATTERY OR ELECTRICAL SYSTEM. FRIDAY, FEB 16, 2018 SAME PROBLEM: DEAD BATTERY. CAR WAS SITTING FOR 3 DAYS PRIOR TO DISCOVERY. THERE ARE NO SUPPLEMENTAL ELECTRICAL ACCESSORIES.

Fuel/Propulsion System
Filed Feb 14, 20181,500 milesWI

GAS IN GETTING IN CRANKCASE OIL ON BRAND NEW ENGINE. STARTED FROM DAY ONE. IT IS WASHING DOWN CYLINDER WALLS,, DILUTING THE OIL AND CAUSING PREMATURE ENGINE FAILURE. I AM SCARED TO DEATH IT WILL BLOW UP AT HIGHWAY SPEEDS AND CAUSE MY DEATH.

Structure › Body
Filed Feb 14, 2018OH

THE KEY FOB WILL AUTOMATIC OPEN ALL WINDOWS AND MOON ROOF IF UNLOCK BUTTON IS HIT IN A CERTAIN SEQUENCE ACCIDENTALLY. ALSO, YOU CAN ACCIDENTALLY OPEN TAILGATE. HONDA NEEDS TO HAVE A DISABLE FEATURE. BOTH OF THESE HAVE HAPPEN TWICE ON ME.

Service Brakes
Filed Feb 13, 201812,000 milesTX

VEHICLE HAS AN ISSUE WITH ACTIVATING ITS COLLISION MITIGATION BRAKING SYSTEM (CMBS) FOR NO REASON RESULTING IN UNNECESSARY SLAMMING OF THE BRAKES. THIS HAS OCCURRED AT LEAST FIVE TIMES OVER THE LAST FIVE MONTHS. IT WAS FIRST NOTED AT AROUND 12,000 MILES AND HAS HAPPENED AT LEAST 4 MORE TIMES (WE ARE NOW AT 20,000 MILES). IN SOME INSTANCES, THE VEHICLE WAS TRAVELLING AT OVER 60 MPH ON THE HIGHWAY AND SLAMMED ON ITS BRAKES ON ITS OWN. THERE WERE NO OBJECTS IN FRONT OF THE VEHICLE AND WE WERE FOLLOWING A STRAIGHT LANE. LUCKILY, REAR-ENDING ACCIDENTS THAT COULD HAVE RESULTED FROM THIS HAVE BEEN NARROWLY AVOIDED. THERE WAS AN INSTANCE IN WHICH THE VEHICLE BRAKED AND AN 18-WHEELER BEHIND IT HAD TO SLAM ON ITS BRAKES AND WAS SWERVING UNCONTROLLABLY FOR AT LEAST 300 FEET. A LEMON CLAIM HAS BEEN FILED, BUT HONDA IS REFUSING TO ACKNOWLEDGE THE ISSUE BECAUSE IT HAS YET TO HAPPEN WHILE THEIR TECHNICIANS DRIVE IT. PLEASE NOTE THAT WE HAVE PUT 20,000 MILES ON THIS VEHICLE FOR IT TO HAPPEN 5 TIMES (AN AVERAGE OF ONCE EVERY 4,000). TECHNICIANS ARE EXTREMELY UNLIKELY TO EXPERIENCE THE ISSUE WHILE TEST DRIVING THE VEHICLE 10 MILES. THIS ISSUE JEOPARDIZES THE SAFETY OF ALL PASSENGERS OF THIS VEHICLE. WE TRULY HOPE HONDA SHEDS LIGHT ON THIS ISSUE TO PREVENT UNNECESSARY LOSS OF LIFE.

Fuel/Propulsion System
Filed Feb 8, 2018500 milesNY

PURCHASED 2017 HONDA CRV EXL WITH AWD IN OCTOBER 2017. IMMEDIATELY AFTER PURCHASE, THERE WAS A LOUD KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. VEHICLE WAS TAKEN TO LIA HONDA IN WILLIAMSVILLE, NY WHERE I WAS TOLD "THAT'S JUST THE SOUND OF THE FUEL PUMP, TURN YOUR RADIO UP." THE SOUND PROGRESSIVELY GOT LOUDER SO THE VEHICLE WAS TAKEN BACK TO LIA HONDA IN DECEMBER 2017. TECH THAT HEARD THE NOISE SAID "IT SOUNDED LIKE THE VEHICLE WAS IN A CRASH, THE SOUND WAS THAT BAD." VEHICLE SCHEDULED FOR REPAIR IN JAN 2018. REPAIR WAS MADE TO VEHICLE IN JAN 2018 WHICH INCLUDED ADDED INSULATION AROUND GAS TANK AND TIGHTENING OF THE GAS TANK STRAPS. NOISE WENT AWAY FOR APPROXIMATELY 1-2 WEEKS. NOISE IS NOW BACK LOUDER THAN EVER AS OF FEB 2018. CAR WAS TAKEN BACK TO LIA HONDA AGAIN AND WE WERE TOLD "HONDA TOLD THEM NOT TO TOUCH THE CAR" AND THAT THEY "WOULD NOT MAKE ANY REPAIRS TO THE VEHICLE." I AM CONCERNED THERE IS SOMETHING WRONG WITH THE SAFETY SYSTEM AND IT IS NOT BEING TAKEN SERIOUSLY BY HONDA OR MY DEALERSHIP. I DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE GAS TANK OR FUEL PUMP IS KNOCKING ABNORMALLY. THE KNOCKING NOISE HAPPENS ALL THE TIME BUT IS LOUDER WHEN THERE IS A FULL TANK OF GAS. THE KNOCKING CAN BE HEARD BEST FROM THE REAR OF THE VEHICLE NEAR THE GAS TANK.

Service Brakes
Filed Feb 7, 20187,800 milesVA

PROBLEM: THE 'APPLY 'BRAKES' LIGHT' APPEARED ON THE DASHBOARD DISPLAY AND THE BRAKES AUTOMATICALLY APPLIED, DRAGGING THE CAR FROM 65MPH TO 25 IN ABOUT 80 FEET. THE SUV BEHIND ME NARROWLY AVOIDED HITTING ME. THERE WERE NO CARS IN MY LANE AHEAD OF ME FOR EST. 7 CAR LENGTHS. NARRATIVE: CLEAR DAY ON THE CAPITAL BELTWAY, 495, INNER LOOP IMMEDIATELY AFTER THE CHAIN BRIDGE ROAD EXIT IN VIRGINIA. I HAD ACCELERATED FROM 30MPH TO MERGE FROM THE HIGHWAY 7/LEESBURG PIKE ON-RAMP ONTO THE 495 INNER LOOP INTO HEAVY TRAFFIC. THIS FIRST LANE FROM THE RIGHT IS A 'FILTER' LANE WHERE ON-BOARDING CARS AND EXITING CARS MUST FILTER ONTO THE FREEWAY OR AN EXIT IN ABOUT .2 MILES. AFTER ENTERING THE HEAVILY TRAFFICKED FILTER LANE I CLEARED AND ENTERED THE SECOND FREEWAY LANE, MAKING 65MPH TO MATCH TRAFFIC. NOBODY WAS TURNING INTO MY LANE. MY LANE (SECOND FROM RIGHT) WAS CLEAR AN ESTIMATED 7 CAR LENGTHS IN FRONT OF MY CAR, BUT LANES AROUND ME WERE HEAVILY TRAVELLED DUE TO SEVERAL EXITS IN A SHORT DISTANCE. (TYSONS CORNER/HIGHWAY 7, CHAIN BRIDGE RD (VA 123), DULLES TOLL ROAD (VA 267). AFTER PASSING THE CHAIN BRIDGE EXIT, BEFORE ENGAGING THE CRUISE CONTROL, I WAS JERKED FORWARD INTO THE SHOULDER RESTRAINT AS THE BRAKES AUTOMATICALLY ENGAGED: THE 'BRAKE' INDICATOR SHOWING ON THE DASH. I LOOKED IN MY REARVIEW MIRROR AND NOTED A SUV HEAVILY BRAKING TO AVOID IMPACT. I HIT THE ACCELERATOR HARD TO INCREASE THE DISTANCE BETWEEN IT AND ME, MAKING THE BRAKES DISENGAGE. SPECULATION: THIS MODEL FREQUENTLY LOCKS ONT

Structure › BodyCrash
Filed Jan 30, 201811,000 milesIL

ON JANUARY 25, 2018, I WENT OUT & GOT INTO MY 2017 HONDA CR-V TOURING, STARTED IT AND THEN GOT OUT AND RAN BACK INTO HOUSE FOR A BOTTLE OF WATER. WHEN I CAME OUT, MY CAR HAD TRAVELED ACROSS THE STREET (FLAT SURFACE) AND HAD LODGED AGAINST MY NEIGHBORS TREE. WHAT CAUSED THE CAR TO COME OUT OF GEAR OR IF I HAD LEFT IT IN GEAR, WHY WASN'T IT ROLLING WHEN I GOT OUT? HAVE THERE BEEN PROBLEMS OF THIS NATURE WITH THIS MAKE/MODEL HONDA? I INCURRED APPROXIMATELY $4,000 DAMAGE AND I WASN'T EVEN IN VEHICLE!

Service Brakes
Filed Jan 27, 20183,500 milesNY

DRIVING HIGHWAY SUDDENLY CAR SLOWS AND DASH READS THAT ALL SYSTEMS- BRAKES,STEERING, AND, ETC FAILED. PULLED CAR OFF ROAD SAFETY. SHUT CAR OFF.RESTARTED. PROBLEM WENT AWAY. CHECKED ON HONDA OWNERS WEBSITE. THIS IS AN ONGOING PROBLEM WITH NO FIX. SCARY WHEN ALL SYSTEMS COULD BE COMPROMISED

Structure › Body
Filed Jan 27, 20186,900 milesTX

THE "TAILGATE COVER" DETACHED AND FLEW OFF WHILE DRIVING ON THE INTERSTATE AT 70 MPH - NOT TURNING, STOPPING, OR DECELERATING. THANKFULLY, IT HIT THE ROAD SURFACE AND NOT ANOTHER DRIVER! UPON STOPPING AND CLOSER INSPECTION, THERE ARE THREE (3) BROKEN PLASTIC PEG-LIKE THINGS STILL IN THEIR CONNECTORS. THERE ARE TWO SCREWS WITH BROKEN PLASTIC AROUND THEM. THERE ARE THREE WHITE PORTS WITH NO PINS CONNECTED, LEAVING ME TO ASSUME THOSE THREE CONNECTING PINS WERE NOT ADEQUATELY ENGAGED LEADING TO THE FAILURE.

Unknown or Other
Filed Jan 26, 20187,000 milesOH

I WAS DRIVING ON AN INTERSTATE HIGHWAY WITH THE NEAREST VEHICLES AT LEAST A BLOCK IN FRONT AND BEHIND ME. NO OVERPASSES, ETC. IT WAS VERY COLD OUTSIDE. TRAVELING AT 65 MPH I HEARD A LOUD EXPLOSION. STUNNED, I IMMEDIATELY SLOWED DOWN. LOOKED UP AND SAW A LARGE HOLE IN MY SUNROOF. I EXITED THE HIGHWAY ONTO A CITY STREET WHERE I COULD BETTER LOOK AND DISCOVERED THE CAR WAS FULL OF GLASS SHARDS. I DROVE DIRECTLY TO THE DEALER. DEALER'S INITIAL RESPONSE WAS THAT IT WOULD BE AN INSURANCE CLAIM. I DISAGREED AS THERE WAS NO VEHICLE NEARBY TO ACCOUNT FOR ANY FLYING DEBRIS. AFTER OTHER REPS EXAMINED THE DAMAGE, THEY CONCURRED IT LOOKED LIKE IT HAD EXPLODED FROM THE INSIDE/OUT SINCE SOME REMAINING GLASS WAS PROTRUDING UPWARD. DEALER REPAIRED AT NO COST, PROVIDED LOANER VEHICLE, AND SERVICE RECORD INDICATES CAUSE WAS BODY FLEXING AND EXTREME COLD.

Seat Belts
Filed Jan 26, 2018WI

2017 HONDA CRV. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE SMALL LATCH PLATE ANCHOR ON THE SEAT BELT BUCKLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND ADVISED THE SEAT BELT WAS OPERATING AS DESIGNED. *JS THE CONSUMER STATED THE SEAT BELTS HAD TO BE CROSSED IN THE LEFT REAR AND CENTER SEATING OVER EACH OTHER IN ORDER TO PROPERLY FUNCTION. THE CONSUMER REQUESTED THAT THE MANUFACTURER CORRECT THE ISSUE. *JS

Air BagsCrash2 injured
Filed Jan 24, 2018CA

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE THE DRIVER WAS MAKING A LEFT TURN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE REAR BUMPER AND REAR WINDOW OF THE VEHICLE WERE DAMAGED. THE DRIVER SUSTAINED INJURIES TO THE RIBS AND LEFT SIDE OF THE BODY. THE FRONT PASSENGER SUSTAINED CHEST INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Jan 23, 20184,059 milesNY

DRIVING ON THRUWAY ON RAMP OVERPASS AND HEARD A POP...SUNROOF GLASS SHATTERED...WAS TOLD DAMAGED FROM IMPACT FROM STONE....I WASN'T NEAR ANY VEHICLES THAT WOULD HAVE THROWN A STONE I WAS BY MYSELF ON THRUWAY OVERPASS DRIVING TO GET ON THRUWAY

Electrical System
Filed Jan 22, 20184,000 milesMA

I DON'T KNOW WHERE TO FILE THIS UNDER. THE HEATING SYSTEM IS AN ABSOLUTE JOKE. I PAID A LOT OF MONEY FOR THIS NOT TO BE AN ISSUE IN A BRAND NEW CAR. . NOT SAFE IN CONDITIONS WHERE IT'S AT FRIGID TEMPS. I HAVE BEEN SITTING IN MY CAR FOR A HALF AN HOUR AND IT'S STILL NOT WARM. UNCALLED FOR. SOMETHING NEEDS TO BE DONE.

Unknown or Other
Filed Jan 22, 201811,312 milesKY

PARASITIC BATTERY DRAIN. CAR WILL NOT START AFTER SITTING OVERNIGHT. DEALER PERFORMED SOFTWARE UPDATE WHICH DID NOT CORRECT THE PROBLEM TO D ME THAT HONDA HAD ISSUED A SERVICE BULLETIN ON THE PROBLEM

Unknown or Other
Filed Jan 18, 20185,500 milesIL

THIS VEHICLE HAS A MAJOR HEATING ISSUE. THE HEATING IN THE VEHICLE IS THE WORST I HAVE SEEN YET. YOU CAN LITERALLY BE WAITING FOR A TRAIN OR AT A STOP LIGHT AND WATCH THE ENGINE TEMPERATURE FALL DOWN AND YOUR VENTILATION BEGIN TO BLOW COLD AIR, EVEN IF YOU'VE BEEN DRIVING THE CAR FOR HALF AN HOUR BEFORE THAT. I USE REMOTE START ALMOST EVERYDAY DURING THE WINTER, I LET THE CAR RUN FOR ABOUT 15 MINUTES AND WHEN I GET INSIDE, IT'S STILL COLD AS IF IT HASN'T BEEN RUNNING. THIS IS A SAFETY PROBLEM FOR ME BECAUSE I HAVE A 4 MONTH OLD SON AND HE CAN'T BE CONSTANTLY MOVED FROM A WARM INTO A COLD ENVIRONMENT. I LIVE IN CHICAGO AND THE WINTERS CAN BE ROUGH BUT I NEVER HAD A VEHICLE THAT WAS THIS COLD. I AM SO DISAPPOINTED AND I WILL NEVER BUY ANOTHER HONDA AGAIN (I'VE OWNED A TOTAL OF 3) UNLESS THEY ISSUE A RECALL AND RESOLVE THIS PROBLEM.

Seats
Filed Jan 17, 20183 milesOR

HEADLIGHT LENSES FOG UP EVEN WHEN WITH HEADLIGHTS ON. INSIDE PASSENGER WINDOW FOGS UP . PASSENGER LEATHER SEAT IS LOOSE - UNSIGHTLLY.

Structure › Body
Filed Jan 17, 20189,000 milesVA

ON A DAY WITH SIGNIFICANT WINTER WEATHER I DROVE MY VEHICLE AND WHEN I ARRIVED AT MY DESTINATION AND PARKED I WAS UNABLE TO OPEN THE DRIVERS DOOR. THE STATE OF THE DOOR LOCK DIDN'T MATTER. I CALLED A FRIEND WHO CAME OVER TO HELP. THEY SAID THAT THE EXTERIOR DOOR HANDLE HAD FAILED TO RETRACT FULLY. THEY PUSHED IT IN AND THE DOOR WAS SUBSEQUENTLY ABLE TO OPEN. THE FAILURE OF THE EXTERIOR DOOR HANDLE TO RETURN TO THE CLOSED POSITION APPEARED TO BE DUE TO A BIT OF ICE. THE APPARENT SITUATION IS THAT IF THE EXTERIOR HANDLE IS OUT OF POSITION THEN THE INTERIOR HANDLE CAN FAIL TO OPEN THE DOOR.

Electrical System
Filed Jan 13, 20184,500 milesMD

JANUARY 12, 2018 INSTRUMENT PANEL WENT COMPLETELY DARK. (RAIN RELATED?) DROVE CAR THROUGH RAIN, PARKED AND TURNED CAR OFF FOR A FEW MINUTES. WHEN GOT BACK IN AND STARTED CAR, INSTRUMENT PANEL, IGNITION SWITCH AND SHIFT LEVER LIGHTS ALL OFF. ECON MODE INDICATOR REMAINED ON. FIFTEEN MINUTES LATER TPMS INDICATOR CAME ON. INSTRUMENT PANEL UNRESPONSIVE TO BRIGHTNESS CONTROL KNOB OR HEADLIGHT SELECTION. WHEN PARKED AGAIN, ALL DOORS DID NOT UNLOCK WITH DRIVER DOOR OPENING. JANUARY 13, 2018 ISSUES APPEAR TO BE RESOLVED WHEN CAR STARTED. ALL INSTRUMENT PANEL LIGHTS BACK ON. TPMS RESET AND DID NOT TURN ON AGAIN. REPORTED ISSUE ON HONDA SERVICE SITE.

Visibility/Wiper
Filed Jan 12, 2018WI

A LOT OF US ARE HAVING HEATING ISSUES WITH OUR 2017 CR-V (1.5 TURBO). THE REAL PROBLEMS START AT ABOUT 15 DEGREES FAHRENHEIT.THE CAR WILL NOT HEAT UP WITH NORMAL CITY DRIVING THE ENGINE TEMP GAUGE STAYS AT 0. THE COLDER IT GETS OUTSIDE THE WORSE IT IS. CAUSE WE HAVE ALREADY SEEM MUCH COOLER TEMPS THAN 15 LIKE -15.IF I DRIVE ON THE HI-WAY THE ENGINE TEMP GAUGE WILL RAISE TO NORMAL OPERATING TEMP ALTHOUGH THE CABIN AIR NEVER REALLY GETS WARM IT IS BETTER THAN NOTHING, WORST HEAT OUTPUT OF ANY VEHICLE I HAVE EVER OWNED ONCE I LEAVE THE HI-WAY AND GET IN THE CITY THE ENGINE TEMP GAUGE WILL GO BACK TO 0 IF I HAVE TO STOP AND WAIT AT TRAFFIC LIGHTS.ON MY WAY TO WORK THE CAR CAN BE AT NORMAL ENGINE OPERATING TEMP I STOP AT A GAS STATION TO GET A DRINK LEAVE THE CAR IDLING GET BACK IN LESS THAN 2 MINUTES AND THE ENGINE TEMP GAUGE IS BACK TO 0 AGAIN.SO I DECIDED TO RUN SOME TEST.I CHECKED THE CR-V OUTSIDE TEMP PRETTY WARM AT AROUND 30 FAHRENHEIT.TEMP SET TO HI FAN ON HI, TEMP OUT VENTS WAS 140 FAHRENHEIT THIS IS NOT PASSING BY THE MANUFACTURING STANDARDS I FOUND ON THE WEB.TEMP SET TO HI FAN SPEED LOW, TEMP OUT VET 155 FAHRENHEIT THIS IS 15 DEGREES WARMER WHICH SHOW EVEN AT 30 DEGREES FAHRENHEIT OUTSIDE AIR TEMP THE HEATING SYSTEM CAN'T MAINTAIN ITS TEMPERATURE WITH FAN ON HI. TEST WAS DONE AT 70 MPH.COLD START TEST TEMP AND FAN BOTH ON HI OUTSIDE TEMP AROUND 30 DEGREES FAHRENHEIT 10 MINUTES IDLING CR-V VENT TEMP 80 FAHRENHEIT. I DID THE SAME TESTS ON OUR RAV4 AND THE TEMPS WERE 30-40

Steering
Filed Jan 10, 2018100 milesMI

THE CAR PULLED TO THE LEFT SINCE PURCHASING THE CAR. THE DEALER HASN'T BEEN ABLE TO FIX IT. CAR CONTINUES TO PULL LEFT. AN INDEPENDENT BUSINESS AGREED THAT SOMETHING IS WRONG WITH THE ALIGNMENT AND/OR THE TIRES. THE DEALER IS UNWILLING OR UNABLE TO FIX. SO, I HAVE A NEW CAR THAT PULLS LEFT. UNSAFE

Electrical System
Filed Jan 9, 20186,500 milesWI

VEHICLE WAS PARKED IN GARAGE FOR A FEW DAYS OVER HOLIDAYS. WHEN LEAVING TO MEET RELATIVES AT A RESTAURANT, THE CAR WAS COMPLETELY DEAD. BATTERY WAS AT 3.3 VOLTS. CALLED THE HONDA DEALER AND HE SUGGESTED HONDA'S FREE SERVICE; ALSO, MAYBE THE CAR SHOULD BE DRIVEN DAILY. (?!) I ASKED IF I COULD REMOVE THE BATTERY AND CHARGE IT WITH MY BATTERY CHARGER. HE SAID THAT WOULD BE OK. I CHARGED OVERNIGHT ON TRICKLE CHARGE. THE NEXT DAY THE BATTERY WAS AT 13 VOLTS. I PUT IT BACK IN THE CAR, WAITED 10 MINUTES FOR ALL SYSTEMS TO BOOT UP AND TOOK IT FOR A DRIVE. SEEMED ALRIGHT. LOOKING ONLINE, I NOTICED A HONDA TECHNICAL SERVICE BULLETIN (17-032) REFERRING TO PARASITIC BATTERY DRAIN AND MY VIN FIT THE PARAMETERS. I NOW HAVE AN APPOINTMENT WITH THE DEALER TO CHECK IT OUT. SURPRISINGLY, THE SERVICE MANAGER SAID THE DEALER HAD NOT HEARD OF THIS BULLETIN AND WAS NOT AWARE OF THIS PROBLEM. I HAD ASSUMED HONDA WOULD DISTRIBUTE ALL BULLETINS TO ALL DEALERS, BUT APPARENTLY THAT'S NOT THE CASE. HOPEFULLY THE SOFTWARE UPDATES WILL FIX THIS PROBLEM.

Visibility/Wiper
Filed Jan 5, 20189,600 milesNY

VEHICLE IN MOTION ON HIGHWAY DURING WINTER WEATHER. WINDSHIELD FLUID NOZZLES FROZE. WHEN ATTEMPTING TO CLEAN THE WINDSHIELD WITH THE WINDSHIELD FLUID, THE WIPERS COME ON AUTOMATICALLY FOR THREE SWEEPS. BECAUSE THERE WAS NO AVAILABLE FLUID, THE WIPERS SMEARED THE SNOW, DIRT, AND SALT ON THE WINDSHIELD, RESULTING IN ZERO VISION. BEFORE ATTEMPTING TO CLEAN THE WINDSHIELD, I HAD SOME VISIBILITY. AFTER ATTEMPTING TO CLEAN THE WINDSHIELD, I HAD NO VISIBILITY. THIS "CONVENIENCE FEATURE" OF AUTOMATED WIPER SWIPES IS THEREFORE DANGEROUS AND SHOULD BE BANNED.

Air Bags
Filed Jan 5, 201817,000 milesFL

I PURCHASED THIS CR-V NEW FROM THE HONDA DEALERSHIP IN SARASSOTA, FL IN FEB 2017. O/S SRS LIGHT KEEPS COMING ON. IT IS AN INTERMITTENT PROBLEM. WHEN IT COMES ON, IT STAYS ON UNTIL THE CAR IS TURNED OFF. THIS HAS BEEN GOING ON FOR AT LEAST 3 MONTHS. I HAD STARTED TAKING PICTURES OF THE ACTUAL METER PANEL SPEEDOMETER WITH THE O/S SRS LIGHT ON EVERY DAY TO SHOW THE FREQUENCY AND MAGNITUDE OF THIS ISSUE. ON 11/11/17, STORED CODES WERE DELETED A FEW TIMES AT BRADENTON, FL DEALERSHIP WITH NO SUCCESS. "SYSTEM OPERATING AS DESIGNED" IS WHAT I WAS TOLD BY HONDA DEALERSHIP. ON 11/13 - 11/21/17, O/S SRS LIGHT CAME ON AFTER CODES CLEARED. RETURNED TO HONDA DEALERSHIP IN BRADENTON, FL. THEY CHECKED PIN FIT AT AIR BAG CONNECTOR AND SRS UNIT. CONTINUITY WAS CONFIRMED. NO MOUSE OR WATER DAMAGE. DRIVER'S SEAT AIR BAG WAS REPLACED PER HONDA TECH LINE. THE DEALERSHIP WAS IN POSSESSION OF OUR CR-V DURING THESE DATES. ON 12/13/17, O/S SRS LIGHT KEEPS COMING ON. THE BRADENTON, FL DEALERSHIP. SCANNED FOR SRS CODES (SAME AS BEFORE, 'B0020-13"), OPEN OR INCREASED RESISTANCE ON THE LEFT SIDE. REVIEWED DATA WITHE TECH LINE AND THEY HAD DEALERSHIP REPLACE THE SRS CONTROL UNIT. INITIALIZED SEAT WEIGHT SENSOR TO VERIFY REPAIR WAS COMPLETED. TECH DROVE VEHICLE 85 MILES TO CONFIRM REPAIR WAS COMPLETED. TECH LINE REF#4044223 ON 12/14/17 THE O/S SRS LIGHT CAME ON STILL. DUE TO OUR VACATION FROM SARASOTA, FL TO OHIO FOR CHRISTMAS, THE BRADENTON HONDA DEALERSHIP COULD NOT PROVIDE A LOANER FOR ANY OUT OF STATE D

Visibility/Wiper
Filed Jan 5, 20182,900 milesNY

CAR IS GARAGED (UNHEATED). THIS AM, THE WINDSHIELD WIPER FLUID WOULD NOT SPRAY EVEN THOUGH I HEARD THE SPRAY MOTOR RUNNING. I TRIED THE SPRAY IN MY WIFE'S 2017 ACCORD AND THE SPRAY WORKED. IN MY 60 YEARS OF DRIVING WITH MANY DIFFERENT CARS, THIS IS THE FIRST TIME THIS HAS HAPPENED AND WE HAVE HAD PLENTY OF FREEZING DAYS OVER THE YEARS. THE SPRAY LINES MUST BE IN AN EXPOSED POSITION AND THIS IS A DANGEROUS SITUATION. WITH CARS AHEAD OF YOU ON THE ROAD THROWING UP SNOW, SALT, ETC. ONTO THE WINDSHIELD AND YOU CANNOT CLEAN IT, THE VISIBILITY WILL BE OBSCURED. IF THIS IS NOT CORRECTED, THOSE WITH CRV'S WILL BE HARD PRESSED TO DRIVE ON SNOWY DAYS.

Fuel/Propulsion System
Filed Jan 5, 2018470 milesOH

TL* THE CONTACT OWNS A 2017 HONDA CR-V. WHILE THE VEHICLE WAS STATIONARY, THERE WAS A LOUD KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GANLEY HONDA IN NORTH OLMSTED, OHIO WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 06586790. THE FAILURE MILEAGE WAS 470.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Honda CR-V → · Every CR-V year → · How the figures are calculated →