2012 Honda CR-V complaints

WHEN I ATTEMPTED TO MOVE THE SUN VISOR TO BLOCK THE SUN COMING IN THE DRIVERS SIDE WINDOW, IT FELL OUT OF THE OVERHEAD. I HAD TO PULL OVER AND STOP THE CAR WHILE HOLDING THE VISOR. WITH LUCK, I WAS ON A RURAL ROAD WITH NO TRAFFIC. I WAS ABLE TO PUT IT UP IN PLACE AND LOCK IT INTO THE CLIP TO HOLD IT. I CONTACTED MY LOCAL DEALER AND TOOK IT IN TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WOULD ORDER A NEW ONE. AFTER A COUPLE WEEKS WHEN THEY DIDN'T CALL, I CALLED THEM AND FOUND OUT THAT THE VISOR WAS ON BACKORDER. IT TOOK ABOUT FIVE WEEKS BEFORE THEY GOT THE NEW VISOR. I TOOK THE CAR IN TO HAVE IT FIXED AND AFTER A COUPLE OF HOURS THE SERVICE REP TOLD ME THAT THE NEW PART DIDN'T WORK AND THAT THEY DIDN'T KNOW WHY. THEY SAID THAT THEY WERE GOING TO CONTACT HONDA TECHNICAL FOR A RESOLUTION, AND THEY WOULD HAVE AN ANSWER IN ABOUT TWO DAYS. THE NEXT DAY I FOUND OUT THE PASSENGER SIDE SUN VISOR WAS DOING THE SAME THING. WHEN THEY DIDN'T CALL, I CALLED THEM AND GOT THE TWO DAY STORY AGAIN. AFTER THE THIRD TIME THAT THEY DIDN'T HAVE AN ANSWER, I CALLED HONDA'S MAIN CUSTOMER SERVICE AND REGISTERED A COMPLAINT. I GOT A COMPLAINT NUMBER AND WAS TOLD AN INVESTIGATOR WOULD CONTACT ME. SHE DID, AND WE DISCUSSED THE PROBLEM. THE NEXT MORNING THE LOCAL HONDA DEALER SERVICE MANAGER CALLED AND WANTED ME TO BRING THE CAR IN, AND THEY WOULD GIVE ME A LOANER. IT TOOK THEM ABOUT FOUR MORE DAYS TO FIX THE PROBLEM. WHEN I PICKED THE CAR UP I DISCUSSED WHAT THEY HAD DONE TO FIX THE VISOR, AND FOUND OU

2012 HONDA CR-V HEADREST - WHEN SITTING WITH MY BACK COMPLETELY AGAINST THE CAR SEAT, THE TOP PART OF THE HEADREST IS PITCHED FORWARD AT SUCH AN ANGLE THAT IT FORCES MY HEAD FORWARD REGARDLESS OF THE HEIGHT OF PLACEMENT. IN ORDER TO CORRECTLY ALIGN MY HEAD WITH MY SPINE WHILE DRIVING, I HAVE TO SIT FORWARD. THIS IS NOT A FEASIBLE POSITION. I AM 5'10" TALL AND I ALREADY SUFFER FROM CERVICAL SPINE PROBLEMS WITHOUT THIS HEADREST CREATING MORE!!! I DID NOT REALIZE THE SITUATION WITH THE HEADREST UNTIL I'D HAD THE VEHICLE FOR ABOUT A WEEK. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 ON MARCH 2, 2012 AT APPROXIMATELY 12:50 PM E.S.T. TO COMPLAIN. THEIR REPRESENTATIVE TOLD ME SHE WOULD MAKE A NOTE OF MY COMPLAINT AND PASS IT ON TO THE DESIGN TEAM. SHE STATED THAT NOTHING COULD BE DONE AT THIS TIME TO FIX IT. THE ONLY SOLUTION I COULD FIND WAS TO TURN THE HEADREST AROUND AND ATTACH A CUSHION TO IT IN CASE OF AN ACCIDENT. THESE HEADRESTS MAY HAVE BEEN DESIGNED TO FIT CURRENT SAFETY MEASURES, BUT ONE SIDE DOES NOT FIT ALL!! *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V . THE CONTACT STATED THAT THERE WAS A LINE ON THE DRIVER'S SIDE MIRROR THAT CAUSED DIZZINESS WHILE OPERATING THE VEHICLE. THE LINE IN THE MIRROR WAS PART OF THE MIRROR'S DESIGN. THE MANUFACTURER WAS NOT CONTACTED IN REGARD TO THE ISSUE. THERE WERE NO REPAIRS AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 400.