Page 8 of 9 · complaints 351–400 of 403

2012 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service Brakes
Filed Jul 12, 20131,000 milesMD

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE APPLIED BUT THE BRAKES FAILED TO DISENGAGE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT BRAKE SHOES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR

Service Brakes
Filed Jul 11, 201321,000 milesNC

I WAS APPLYING INTERMITTENT BRAKING TO MODULATE SPEED WHILE PROCEEDING EASTBOUND ON I-40 EAST OF BLACK MOUNTAIN, NC WHICH IS A RELATIVELY STEEP GRADE (APPROXIMATELY 6% FOR 5 MILES). WITH SUCCESSIVE APPLICATIONS I FELT PROGRESSIVELY INCREASING VIBRATIONS FROM THE FRONT END AND FEEDBACK THROUGH THE BRAKE PEDAL. TOWARDS THE BOTTOM OF THE GRADE I SERIOUSLY QUESTIONED THE ABILITY OF THE BRAKES TO ADEQUATELY SLOW THE CAR AND HAD NO CONFIDENCE THAT I COULD STOP THE VEHICLE IN A SAFE/ADEQUATE DISTANCE. I CONTINUED TO DRIVE THE CAR IN MORE LEVEL, INTERSTATE CONDITIONS FOR ANOTHER 3.5 HOURS BUT DID NOT EXPERIENCE THE PROBLEM AGAIN. REPORTED TEMPERATURE THAT DAY WAS MID TO HIGH 80'S. I WAS CONSCIOUS OF MY BRAKE USE GIVEN THE CONDITIONS, AND DO NOT FEEL IT WAS EXCESSIVE. I HAVE DRIVEN THIS PARTICULAR STRETCH OF ROAD BEFORE IN HIGHER TEMPERATURES, IN OTHER VEHICLES AND IN MORE SEVERE CONDITIONS WITHOUT THIS TYPE OF INCIDENT. WITHIN A WEEK OF THIS INCIDENT THE VEHICLE WAS INSPECTED AT A HONDA DEALERSHIP AND NO ABNORMALITIES WERE NOTED WITH THE BRAKES. SERVICE PERSONNEL ADVISED THAT MY EXPERIENCE WAS SIMPLY DUE TO THE CONDITIONS. I DISAGREE. IF BRAKES IN SERVICEABLE/GOOD CONDITION CANNOT PROVIDE ADEQUATE BRAKING PERFORMANCE UNDER THE CONDITIONS I DESCRIBED, THEN I FEEL THIS PARTICULAR COMPONENT IS INADEQUATE AND REPRESENTS A RISK TO THE OPERATOR AND OTHER VEHICLES ON THE ROAD. *TR

Steering
Filed Jul 11, 20131,000 milesOH

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE STEERING WIRE WAS LOOSE AND CAUSED THE STEERING WHEEL TO LOCK. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED LATER AS THE CONTACT WAS DRIVING 60 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

SteeringCrash1 injured
Filed Jul 7, 201318,000 milesCA

DRIVER REPORTED HEARING LOUD POP FROM RIGHT SIDE (ASSUMED TO BE FRONT TIRE BLOWOUT). SHE DESCRIBED STEERING LOCKED UP AND WAS UNABLE TO TURN WHEEL. LOST CONTROL OF VEHICLE ON A CURVING 2 LANE ROAD. SHE DESCRIBES BRAKING WAS INEFFECTIVE, AND HER VEHICLE RIGHT FRONT CORNER HIT A VEHICLE IN OPPOSITE LANE, BOTH VEHICLES SPUN 180 AND CRV ENDED UP UPRIGHT IN A DITCH OFF THE ROAD. RIGHT FRONT WHEEL AND SUSPENSION WAS COMPLETELY DISCONNECTED FROM VEHICLE. REAR RIGHT WHEEL BROKE FROM SUSPENSION. CAR AIRBAGS DEPLOYED PROPERLY, AND DRIVER WAS JUST BRUISED AND SCRAPED UP. THIS VEHICLE HAS HAD 2 ISSUES WITH TPMS (TIRE-PRESSURE MONITOR SYSTEM). VEHICLE WAS RETURNED TO DEALER FOR SERVICE AFTER TWO DAYS AFTER PURCHASE WHEN TPMS INDICATOR CAME ON 10 MINUTES AWAY FROM DEALERSHIP AFTER PURCHASE (SERVICE DEPT WAS CLOSED THE NEXT DAY). SECOND TIME WAS 3 DAYS AFTER SERVICE, TECHNICIAN REPORTED THAT "PREVIOUS TECH DIDN'T ADJUST THE SPARE TIRE TPMS. THAT'S WHAT CAUSED THE ERRORS". MONTHS LATER TIRES APPEARED TO BE LOW, BUT TPMS SYSTEM DIDN'T INDICATE ANYTHING, DRIVER WONDERED IF THE SERVICE TECHS DISABLED THE TPMS SYSTEM COMPLETELY? CAR WAS AT DEALER JAN 12, 2013 FOR DOOR LOCK RECALL. DESCRIBED TPMS ISSUES TO TECH, NOTHING REPORTED. CAR WAS DUE TO GO BACK TO SHOP A MONTH OR TWO AFTER THE ACCIDENT FOR 1 YEAR CHECK-UP. DRIVER STATES SHE WILL NOT BUY ANOTHER HONDA.. THIS ONE JUST HAD TOO MANY PROBLEMS FROM THE START. *TR

Service Brakes
Filed Jun 10, 20132 milesOH

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 10 MPH, HE APPROACHED A TRAFFIC SIGNAL AND WHEN THE BRAKE PEDAL WAS DEPRESSED AN UNUSUAL NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2. UPDATED 07/09/13*LJ THE CONSUMER STATED THE SEAT BELT WOULD NOT RELEASE. THE CONSUMER EXITED THE VEHICLE, UPON IMMEDIATELY RE-ENTERING THE SEAT BELT OPERATED PROPERLY. UPDATED 07/15/2013 *JS

Engine
Filed May 28, 2013CO

I HAVE BEEN HAVING RANDOM INCIDENTS SINCE I GOT THE CAR A LITTLE OVER A YEAR AGO WHERE THE GAS PEDAL HAS ACCELERATOR ISSUES. USUALLY FROM EITHER A STOP OR SLOW MOVING, I ACCELERATE AND THERE IS NOTHING FOR A FEW SECONDS, A HESITATION, WHEN STEPPING ON THE GAS PEDAL. I HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES, AND HAVE ALSO ALMOST HAD ACCIDENTS WHILE TRYING TO TURN ACROSS TRAFFIC AND LOSING ACCELERATION WITH NO WARNING. I HAVE HAD THE CAR INTO SERVICE AND AM TOLD THEY CAN'T DUPLICATE THE PROBLEM SO CAN'T FIX IT. I AM SERIOUSLY CONCERNED DRIVING THIS CAR AS IT KEEPS HAPPENING AND THERE IS NO EXPLANATION HOW TO FIX THE PROBLEM. SOMEONE I WORK WITH HAS THE SAME CAR BUT A 2013 AND IS HAVING THE SAME PROBLEM. *TR

Steering
Filed May 20, 20134,780 milesOH

MY 2012 HONDA CR-V (AWD, EX TRIM) HAS, ON 5 SEPARATE OCCASIONS, LOCKED UP THE ELECTRIC POWER STEERING (EPS) SYSTEM WHILE DRIVING IN NEIGHBORHOOD STREETS (<25 MPH) OR PARKING LOTS. I AM LUCKY THIS HAS NOT HAPPENED TO ME WHILE DRIVING ON A CITY STREET OR HIGHWAY, BUT I FEAR IT MAY HAPPEN AT ANY MOMENT. ON TODAY'S OCCASION (THE 5TH OUT OF 5, AT 6372 MILES), MY CAR WAS SITTING IN BRIGHT SUN ALL DAY, AND WHEN I DROVE IT A FEW MILES AND PARKED IN FRONT OF A STORE, I LOST POWER STEERING RIGHT AS I TURNED TO PARK. THE STEERING TENDED TO HARDEN UP AS I DROVE THROUGH THE PARKING LOT TO FIND MY SPOT. THE EPS INDICATOR ON THE DASH DID NOT ILLUMINATE AT ALL, EVEN THOUGH MY STEERING WAS LOST. I HAD TO WAIT 5 MINUTES BEFORE I WAS ABLE TO MANEUVER THE VEHICLE INTO POSITION. ON PAGE 355 OF THE OWNER'S MANUAL, A NOTICE STATES THAT: "IF YOU REPEATEDLY TURN THE STEERING WHEEL AT AN EXTREMELY LOW SPEED, OR HOLD THE STEERING WHEEL ON THE FULL LEFT OR RIGHT POSITION FOR A WHILE, THE SYSTEM HEATS UP. THE SYSTEM GOES INTO A PROTECTIVE MODE, AND LIMITS ITS PERFORMANCE. THE STEERING WHEEL BECOMES HARDER AND HARDER TO OPERATE. ONCE THE SYSTEM COOLS DOWN, EPS IS RESTORED. REPEATED OPERATION UNDER THESE CONDITIONS CAN EVENTUALLY DAMAGE THE SYSTEM." WHAT KIND OF STEERING IS THIS? YOU TEND TO USE YOUR STEERING MOST WHEN IN PARKING LOTS OR TIGHT NEIGHBORHOOD STREETS. IN CONCLUSION, NORMAL DRIVING HABITS WILL "EVENTUALLY DAMAGE THE SYSTEM." I DEMAND HONDA TO FULLY REIMBURSE ME FOR THE REMAINING NEGATIVE EQUIT

Electrical System
Filed Apr 19, 20135,000 milesNJ

I HAVE HAD 3 BATTERIES IN MY CR-V SINCE PURCHASE AND WAS TOLD IT WAS DUE TO A BAD CELL (CAR WOULD REQUIRE A JUMP AFTER SITTING 3-5 DAYS WITHOUT BEING STARTED). JUST HAD IT IN THE SHOP AND WAS TOLD A SERVICE BULLETIN HAD BEEN ISSUED BY HONDA THAT CERTAIN CR-V'S WITH CERTAIN VIN'S NEEDED A SOFTWARE UPDATE (PGM-F1) THAT REGULATES BATTERY CHARGING/DISCHARGE. I REALIZE THAT THIS IS NOT A SAFETY HAZARD BUT IS A DEFINITE HASSLE AND WONDER WHY HONDA HAS NOT ISSUED A GENERAL RECALL TO ADDRESS THE PROBLEM. I AM ALSO UNSURE IF THIS HAS FIXED THE PROBLEM. THANK YOU. *TR

Power Train
Filed Mar 8, 20132,497 milesKY

2012 HONDA CRV MAKES A REAR END HYDRAULIC NOISE FROM THE REAR DIFFERENTIAL THAT HAS GOTTEN PROGRESSIVELY WORSE DURING THE FIRST YEAR OF OWNERSHIP. THE SOUND IS MADE AS THE VEHICLE IS COMING TO A STOP AND ONCE AGAIN WHEN THE VEHICLE STARTS. IT IS A SAFETY CONCERN THAT HAD BEEN REPORTED TO HONDA IN FOUR SEPARATE INSTANCES BEGIN WHEN THE VEHICLE HAD 2,497 AND THE LAST EVENT WAS AT 7,800.

Electrical System
Filed Mar 7, 20139,600 milesIN

VEHICLE STALLED, AND WOULD NOT START. BATTERY WAS DEAD. HAD THE VEHICLE CHECKED BY HONDA, JANUARY 29, 2012, THEY SAID NO PROBLEMS WERE FOUND. FEB. 4, WOULD NOT START. *TR

Engine
Filed Mar 4, 2013165 milesMI

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER PERFORMED SEVERAL DIAGNOSTICS, WHICH LOCATED FAILURE CODES WITH THE GROUND WIRE, BATTERY, LIFT GATE POWER ASSEMBLY, AND THE COMPUTER SOFTWARE. THE DEALER REPLACED THE AFFECTED PARTS AND UPDATED THE COMPUTER SOFTWARE BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165 AND THE APPROXIMATE CURRENT MILEAGE WAS 27,000.

StructureCrash1 injured
Filed Jan 17, 20131,475 milesFL

TRAVELING 95 NORTH PULL OVER TO CHECK TIRE PRESSURE, DOOR OPEN AND DRIVER FELL OUT. CAR HIT DRIVER. CAR KEPT GOING CROSS THE MEDIAN TO 95 SOUTH LANE IMPACT A HOLE FULL OF WATER. *TR

Exterior Lighting
Filed Jan 14, 20138,900 milesGA

FOR THE FIRST TIME SINCE PURCHASING THE VEHICLE IN FEBRUARY 2012, I WAS DRIVING IN DARK AND RAINY CONDITIONS THIS MORNING, TAKING OUR SON TO SCHOOL. I HAD BOTH THE HEADLIGHTS AND FOG LIGHTS ON, AND I WAS AMAZED THAT THE LIGHTS HARDLY LIT UP THE ROAD IN FRONT OF ME AT ALL. THE CAR WAS CLEAN AND THE LIGHT LENSES WERE NOT DIRTY AT ALL. I COULDN'T BELIEVE HOW POOR THE CAR'S FRONT LIGHTING WAS IN THESE CONDITIONS. NORMALLY, WHEN IT WASN'T RAINING, I THOUGHT THE CAR'S LIGHTS WERE SUFFICIENT. NOT GREAT, BUT SUFFICIENT. SINCE HONDA DOES NOT OFFER ANY HIGHER INTENSITY HEAD LIGHT BULBS, I WILL CHECK WITH AFTERMARKET SUPPLIERS. HONDA IS KNOWN AS A VERY SAFETY CONSCIOUS CAR COMPANY. HAVING HEADLIGHTS THAT PERFORM SO POORLY IN THE RAIN SEEMS LIKE A SAFETY RELATED DEFECT TO ME. MANY VEHICLES ON THE ROAD TODAY HAVE MUCH BETTER AND BRIGHTER HEADLIGHTS. CONSIDERING THE PRICE OF THE 2012 HONDA CR-V EX-L, IT SEEMS LIKE HONDA SHOULD HAVE INSTALLED HIGHER INTENSITY OR EVEN XENON HEADLIGHTS. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jan 10, 201312,500 milesTX

WHILE GOING NORTH ON I-35, 2 MILES SOUTH OF AUSTIN, TEXAS A VERY LOUD NOISE WAS FELT AND HEARD. THE SUNROOF HAD CRACKED INTO THOUSANDS OF SMALL PIECES AND A LARGE HOLE FORMED AS I DROVE WITH GLASS FLYING BEHIND ME. THE HOLE IN THE CENTER OF THE SUNROOF HAD EDGES SLOPING UPWARDS INDICATING THE FORCE WENT OUT OF THE CAR BENDING THE GLASS OUTWARDS. THERE IS NO EVIDENCE ANY OBJECT HIT THE SUNROOF FROM THE OUTSIDE. THE OUTSIDE TEMPERATURE WAS 64F DEGREES. I BELIEVE THE FACTORY INSTALLED SUNROOF GLASS IS DEFECTIVE CAUSING A VERY UNSAFE DRIVING CONDITION. I HAVE PICTURES OF THE SUNROOF. *TR

Electrical System
Filed Jan 7, 20138,600 milesGA

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE ENGINE FAILED TO START. THE VEHICLE WAS SUCCESSFULLY STARTED AFTER HAVING THE BATTERY JUMPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE BATTERY NEEDED TO BE RECHARGED. THE MANUFACTURER WAS CONTACTED AND COVERED THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 8,600. THE CURRENT MILEAGE WAS APPROXIMATELY 8,800.

Latches/Locks/Linkages
Filed Jan 4, 20137,000 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE DOORS LOCKED, THE PASSENGER'S SIDE DOOR WAS STILL ABLE TO BE OPENED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS A SETTING AVAILABLE THAT WOULD REMEDY THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE CONTACT CHANGED THE SETTING BUT THE PASSENGER SIDE DOOR COULD STILL BE OPENED FROM THE INSIDE WITH THE DOORS LOCKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000.

Exterior Lighting
Filed Dec 28, 2012NY

I WOULD LIKE TO LODGE A FORMAL COMPLAINT IN REGARDS TO THE HEAD LIGHTS ON THE HONDA CR-V. THE 2012 AND 2013 MODELS BOTH SUFFER FROM VERY DIM HEADLIGHTS. WHILE THE BRIGHTNESS MAY BE ENOUGH TO PASS NTSB REGULATIONS; IN PRACTICE, THEY ARE MUCH MORE DIM THAN MOST IF NOT ALL MODERN VEHICLES. I AM A MEMBER ON MULTIPLE FORUMS SITES AND THERE ARE A GREAT DEAL OF CR-V OWNERS THAT FEEL THE HEADLIGHTS IN THE CR-V WHILE ADEQUATE; COULD BE MUCH BETTER AND ADD TO SAFETY. MANY OWNERS HAVE TAKEN TO REPLACING ENTIRE HEADLIGHT ASSEMBLIES IN FAVOR OF HID BALLASTS WHILE OTHERS HAVE TESTED VARIOUS BRANDS OF AFTER-MARKET BULBS. ON DARK ROADWAYS; THERE IS NOT ENOUGH LIGHT PRODUCED BY EITHER THE LOW OR HIGH BEAM TO FULLY ILLUMINATE THE PATH IN FRONT OF THE CAR AND THE CORNER LIGHTING IS POOR AT BEST. I FEEL THAT HONDA SHOULD TAKE OWNERSHIP AND OFFER IT'S CUSTOMERS A BETTER LIGHTING OPTION FROM THE FACTORY. *TR

Vehicle Speed Control
Filed Dec 21, 2012TX

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND STOPPED FOR A TRAFFIC STOP. AS THE CONTACT ATTEMPTED TO ACCELERATE FROM THE STOP, THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WAS A DEFECT IN THE VEHICLE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 01/05/13*LJ UPDATED 02/6/2013 *JS

Vehicle Speed Control
Filed Dec 13, 2012200 milesHI

BOUGHT THIS CAR NEW ABOUT A MONTH AGO. THE ONLY PROBLEM I HAVE BEEN HAVING IS THAT AT CERTAIN TIMES, USUALLY AT SLOWER SPEEDS, WHEN I STEP ON THE GAS THERE IS A 2-3 SECOND DELAY BEFORE THE CAR ACCELERATES. DURING THIS HESITATION PERIOD, THE ENGINE DOES NOT REV, AND THE CAR JUST COASTS. THIS HAS HAPPENED 10-12 TIME THIS PAST MONTH. THIS IS VERY DANGEROUS WHEN I AM TRYING TO MERGE INTO FASTER MOVING TRAFFIC. I TOOK MY CAR TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE CONDITION NOR FIND ANYTHING WRONG. THEY TOLD ME THEY REPORTED THE ISSUE TO HONDA NATIONAL. *TR

Exterior Lighting
Filed Dec 12, 2012NH

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WOULD ADJUST THE HEADLIGHTS. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER HAVING THE ADJUSTMENT PERFORMED, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000. UPDATED 1/23/13 *CN UPDATED 02/07/2013* JS

SeatsFire
Filed Dec 10, 201218,000 milesGA

THE FRONT PASSENGER SIDE SEAT HEATER OVER HEATED AND CAUGHT A TOTE BAG THAT WAS SITTING ON THE SEAT ON FIRE. ACCORDING TO THE USERS MANUAL THE BACK OF THE SEAT DOES NOT HAVE A HEATING ELEMENT DUE TO THE SIDE AIR BAG--MY CAR'S SEAT BACK DOES HEAT UP. IN FACT IT GETS VERY HOT. I STRONGLY BELIEVE THAT A DRIVERS SIDE SEAT BACK WAS INSTALLED ON THE PASSENGER SIDE--AND AS A RESULT I BELIEVE THAT MY AIRBAGS WOULD NOT HAVE FUNCTIONED PROPERLY IF NEEDED. HUGHES HONDA IN WARNER ROBINS GA CURRENTLY HAS POSSESSION OF THE VEHICLE AND ARE INVESTIGATING. *TR

Seats
Filed Dec 1, 2012200 milesCA

BOTH FRONT SEAT HEADRESTS ARE TOO FAR FORWARD CAUSING NECK PAIN. PEOPLE ARE TURNING THEM AROUND CREATING AN UNSAFE CONDITION IF ACCIDENT OCCURS. CORRECT NECK REST ANGLE. *TR

Steering
Filed Nov 21, 20122,500 milesMO

2012 HONDA CRV - POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING AND POWER STEERING FAILURE LIGHT ON DASH ILLUMINATES. ONCE VEHICLE IS TURNED OFF AFTER AN OCCURRENCE THE POWER STEERING AGAIN WORKS FINE FOR DAYS OR WEEKS UNTIL THE NEXT OCCURRENCE. WHILE THE DEALERSHIP ACKNOWLEDGES THAT WHEN THIS OCCURS THE VEHICLE IS UNSAFE TO DRIVE, THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE THIRD TIME TO ATTEMPT REPAIR FOR THIS DANGEROUS PROBLEM. NOTE THIS IS THE FIRST MODEL YEAR TO USE HONDA'S NEW MOTION-ADAPTIVE ELECTRIC POWER STEERING (EPS). *TR

Vehicle Speed ControlCrash
Filed Nov 20, 20122,000 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING SPACE AT 10 MPH THE VEHICLE RPMS STARTED TO INCREASE EXCESSIVELY THEN THERE WAS A SUDDEN ACCELERATION. THE VEHICLE DROVE OVER A CURB, CRASH INTO A BUILDING AND THEN ROLLED OVER. THE CONTACT DID NOT HAVE ANY PHYSICAL INJURIES. THE VEHICLE WAS DESTROYED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE DEALER WAS NOTIFIED WHICH OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.

Power Train
Filed Nov 19, 20126,500 milesFL

I WAS DRIVING ON INTERSTATE 95 AT 65 MPH. I ACCIDENTALLY LIGHTLY BUMPED THE GEAR SHIFT AND IT CHANGED FROM DRIVE TO NEUTRAL. MY SPEED DECREASED ABRUPTLY/UNEXPECTEDLY WITH VEHICLES TRAVELING 70 MPH AND ABOVE BEHIND AND BESIDE ME. IT TOOK A FEW SECONDS TO DETERMINE WHAT WAS WRONG WITH MY CAR AND WHY IT WAS SLOWING DOWN. THANK GOD NO ONE WAS TOO CLOSE! THIS IS A LIFE THREATENING SITUATION. THE DEALERSHIP IN ORANGE CITY, FLORIDA, DIDN'T KNOW THE ANSWER BUT SAID THAT THE OTHER HONDA CRV'S DO THE SAME THING. THERE IS A BUTTON ON THE SIDE OF THE GEAR SHIFT WHICH I THOUGHT YOU MUST DEPRESS TO CHANGE GEARS. FROM MY EXPERIENCE, IT IS NOT NECESSARY TO USE THIS BUTTON. *TR

Service Brakes
Filed Nov 18, 201212,000 milesCA

FEB 2012 : PURCHASED MY 2012 HONDA CRV BECAUSE IT WAS FLAT TOWABLE. SEPT 1 :LEFT FOR A TWO MONTH TRIP TOWING SAID CAR AND USING THE BLUE OX PATRIOT BRAKING SYSTEM. AFTER FOLLOWING ALL THE DIRECTIONS FOR BLUE OX AND HONDAS DIRECTIONS FOR THE TRANSMISSION, EVERYTHING SEEMED FINE.WITH EXCEPTION OF THE BATTERY GOING DEAD EVERY 3-4 HRS OF DRIVING. OCT 6: THE BACK BRAKE SOUNDED LIKE IT WAS SCRAPING.HONDA DEALER SAID THE PADS WERE RUBBING BUT DIDN'T HAVE ANY REPLACEMENTS. I WAS TOLD THEY WOULD BE OKAY TO MAKE IT BACK HOME. OCT 16: IN TEXAS THE BRAKES SOUNDED LIKE IT WAS METAL ON METAL. TOOK INTO A HONDA DEALERSHIP AND WAS TOLD THAT THE BRAKE PAD WAS MISSING ON THE RIGHT REAR, THE CALIPER PINS WERE MISSING, ROTORS NEEDED TO BE RESURFACED, AND THE PARKING BRAKE CALIPERS PINS WERE MISSING. EVERYTHING REPLACED UNDER WARRANTY FOR BOTH REAR BRAKES. CAR TEST DRIVEN, ALL BRAKES FINE. OCT 28: BACK HOME, BRAKES VIBRATING SO TOOK IT TO A HONDA DEALERSHIP FOR OIL CHANGE AND HAVE THEM CHECK THE BRAKES. I WAS TOLD ALL FOUR OF THE BRAKES WERE SHOT BURNT ETC AND PARTS WOULD COST $5,000.00. THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE I USED AN AFTER THE MARKET BRAKING SYSTEM. THEY ARE BLAMING BLUE OX. BLUE OX IS BLAMING HONDA. AMERICA HONDA HDQ WERE NOTIFIED BUT THEY SAID SINCE THE DEALERSHIP DEEMED IT WASN'T THEIR FAULT THEY CLOSED MY CASE. IM THE ONE STUCK WITH PAYING AS THE INSURANCE WONT COVER THIS EITHER. *TR

Power Train
Filed Nov 5, 2012PA

2012 HONDA CRV. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL.*SMD THE CONSUMER STATED, WHEN HE STEPPED ON THE ACCELERATOR PEDAL, THE VEHICLE WOULD BOGGED DOWN. HE WOULD HAVE TO PUMP THE ACCELERATOR PEDAL, IN ORDER TO GET THE VEHICLE TO MOVE. THE DEALER WAS UNABLE TO FIND A PROBLEM.

Engine
Filed Oct 31, 20123,000 milesOH

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE FAILURE WAS UNABLE TO BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 11,000.

Air BagsCrash
Filed Oct 23, 20121,500 milesOH

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH THE VEHICLE COLLIDED WITH A DEER AND THE DRIVERS AIR BAG AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 1,500.

Service Brakes
Filed Oct 22, 20121,200 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, EVERY TIME THE BRAKE PEDAL WAS ENGAGED IT CONTINUOUSLY EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE BRAKES EXHIBITED RUST. THE CONTACT WAS UNCERTAIN WHETHER THE DEFECT PERTAINED TO THE FRONT OR REAR BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

Air BagsCrash1 injured
Filed Oct 9, 20123,231 milesCA

MY WIFE WHO WAS DRIVING OUR HONDA CRV 2012 HAD AN ACCIDENT ON THE FREEWAY OFF RAMP. WHEN THE CAR IN FRONT OF HER RAN OVER SOME WIRE THAT WAS LEFT ON THE ROAD, THE DRIVER MADE A SUDDEN STOP. MY WIFE WAS UNABLE TO STOP IN TIME AND HIT THE VEHICLE WITH OUR HONDA. THERE WAS CONSIDERABLE DAMAGE ON BOTH CARS. SINCE THE AIRBAGS DID NOT DEPLOY AND THE SAFETY BELT IN OUR 2012 HONDA CRV DID NOT RESTRAIN MY WIFE FROM HITTING THE STEERING WHEEL, SHE WAS SERIOUSLY HURT. I HOPE OTHER OWNERS OF THE HONDA CRV 2012 DO NOT HAVE THIS TYPE OF SITUATION HAPPEN TO THEM. *TR

Equipment Adaptive/Mobility
Filed Oct 8, 20125,000 milesCA

THE HONDA HANDS FREE SYSTEM IS VERY DANGEROUS. YOU SAY A VOICE COMMAND, THEN SQUINT AT THE DASH SCREEN TO SEE WHAT IT SAYS. IT MAY TAKE 20 COMMANDS AND 20 TIMES YOU HAVE TO READ THE SCREEN TO GET TO THE PERSON YOU WANT TO CALL. IT REQUIRES ME TO TAKE MY EYES OFF THE ROAD 20 TIMES. IT IS MUCH WORSE THAN HOLDING THE PHONE. WITH A CLIP-ON THE VISOR HANDS FREE ADAPTOR, ALL I HAD TO DO WAS SAY THE NAME, AND IT WOULD CALL. I HAVE WRITTEN HONDA ABOUT THIS BUT THEY HAVEN'T RESPONDED. THERE SHOULD BE SOME KIND OF INSPECTION OR APPROVAL FOR THESE HANDS-FREE DEVICES. *TR

Power Train
Filed Oct 6, 20121,047 milesPR

WHENEVER I PLACED MY CAR ON PARKING AN THE E-BRAKE IF IT WAS ON A SLOPE THE CAR WOULD KEEP GOING AS IF IT WAS ON DRIVE OR REVERSE. IT HAPPENED A COUPLE OF TIMES. I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG. WHEN I TOOK IT TO ANOTHER SHOP THEY SAW THAT THE BRAKE PADS WERE WORN OUT ALREADY WITH BARELY A COUPLE OF MILES FROM NEW. *TR

Structure › Body
Filed Oct 2, 20121,662 milesGA

WE TOOK A TRIP FROM GEORGIA TO MISSISSIPPI ON THE WEEKEND OF 28-30 SEPTEMBER. ON THE WAY BACK WE DROVE THROUGH EXTREMELY HEAVY RAIN AT TIMES. ON THE EVENING OF OCT 1ST I RAISED THE HOOD TO CHECK THE OIL LEVEL. I NOTICED THAT THE ENGINE COMPARTMENT WAS WET AND THAT THERE WAS NO WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD (MY ACCORD AND ODYSSEY HAS IT). THAT ALLOWED WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER CAME IN FROM THE TOP AND NOT THE BOTTOM OF THE ENGINE. I TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP TO COMPLAIN ABOUT THE LEAK. THEY LOOKED AT SEVERAL BRAND-NEW CR-VS AND NOTICED THAT THEY TOO DIDN'T HAVE ANY WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. THIS IS A DESIGN DEFECT THAT NEEDS TO BE CORRECTED. WHEN DRIVING THROUGH HEAVY RAIN THERE IS NOTHING TO STOP WATER FROM ENTERING THE ENGINE COMPARTMENT AND POSSIBLY DAMAGING THE SENSITIVE ELECTRONIC COMPONENTS. I NOW HAVE A BRAND-NEW CR-V WITH UNSIGHTLY WATER STAINS ON THE ENGINE, FIREWALL, AND HOOD INSULATOR. *TR

Steering
Filed Oct 1, 20129,000 milesNC

THE POWER STEERING SYSTEM (EPS) SHUTS DOWN MAKING THE VEHICLE DIFFICULT TO MANEUVER. IT HAS HAPPENED SEVERAL TIMES, MANY TIMES WHILE TURNING AT LOW SPEED (THE VERY PURPOSE OF POWER STEERING). ONE FAILURE OCCURRED IN A PARKING GARAGE AND NEARLY CAUSED A HEAD-ON COLLISION. THE FAILURE IS INTERMITTENT AND SOMETIMES INCLUDES ILLUMINATION OF THE EPS WARNING LIGHT ON THE DASH BUT NOT ALWAYS, AND THE LIGHT HAS NEVER SEALED-IN. THE SYMPTOMS ARE SIMILAR TO WHAT IS DESCRIBED IN COMPLAINTS AGAINST THE HONDA FIT THAT LED TO SERVICE BULLETIN 09-043 THAT APPLIED TO BOTH THE FIT AND THE CIVIC HYBRID (SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1346C0/58). THE EPS SYSTEM IS NEWLY INSTALLED IN THE CR-V IN THE 2012 MODEL. BECAUSE THERE IS NO RECORD OF THIS PROBLEM FOR THE CR-V, HONDA DEALERS (WE HAVE CONTACTED MORE THAN ONE) ARE REQUIRING THAT THE FAILURE OCCUR WHILE THEY DRIVE THE VEHICLE BEFORE THEY WILL FIX ANYTHING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE WITH THE SAME COMPLAINT MOST RECENTLY THE WEEK OF 9/24 AND LEFT WITH THE DEALER OVERNIGHT. THIS COMPLAINT IS BEING LOGGED TO ENSURE THIS FAILURE IS ON RECORD. BASED ON THE FACT THAT THE FAILURE IS VIRTUALLY IDENTICAL TO THAT DESCRIBED FOR A SIMILAR COMPONENT IN EARLIER FIT AND CIVIC VEHICLES, IT ONLY SEEMS REASONABLE TO APPLY THE SAME FIX WITHOUT THE NEED FOR DIAGNOSIS AND REPLICATION OF THE SYMPTOM. *TR

Visibility/Wiper
Filed Sep 27, 20121,000 milesFL

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BLADE FAILED WHICH CAUSED WATER TO ACCUMULATE AND OBSTRUCTED THE DRIVERS VIEW. THE FAILURE WAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT HOW THE WINDSHIELD WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE PASSENGER SIDE BLADE THROWS WATER TO THE DRIVER'S SIDE IMPAIRING THE DRIVER'S VISION. THIS OCCURS WHEN THE WIPERS ARE ON MEDIUM OR HIGH SPEED. WHEN ON LOW THE WIPERS LEAVE STREAKS ON THE DRIVER'S SIDE. UPDATED 11/09/2012 *JS

Latches/Locks/Linkages › Doors › Latch
Filed Sep 27, 2012600 milesVA

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.

Structure › Body › Door
Filed Sep 24, 2012CA

DUE TO RECALL LETTER OF INTERIOR FRONT DOOR LATCH AND FRONT PASSENGER DOOR LATCH NOT PROPERLY LATCHED, BROUGHT THE CAR TO HONDA OF SERRAMONTE TO HAVE IT FIXED. AFTER RETRIEVING MY CAR, I TESTED THE DOOR LATCH WHILE DRIVING, THE DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR

Visibility/Wiper
Filed Sep 19, 2012400 milesCA

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.

Visibility/Wiper
Filed Sep 11, 20121,000 milesMO

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE DRIVER SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO HER FIELD OF VISION DECREASING VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,102. UPDATED 11/14/12*LJ

Steering
Filed Jul 24, 20121,795 milesNH

TL* THE CONTACT OWNS 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME STIFF AND COULD NOT BE TURNED LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,795. UPDATED 8/24/12 *CN

Electrical System › Horn
Filed Jul 24, 20123,045 milesSC

THIS INCIDENT CONCERNS THE HORN. IT IS A JOKE AND A DANGEROUS ON AT THAT. AS I WAS DRIVING ON I-20 OUTSIDE OF ATLANTA I WAS DRIVING ALONE SIDE A PICK-UP TRUCK TO MY RIGHT. MY FRONT BUMPER WAS ABOUT EVEN WITH THE TRUCK'S WINDOWS POST. THE TRUCK STARTED MOVING OVER INTO MY LANE AND SINCE THERE WAS ANOTHER CAR BESIDE ME (ON MY LEFT) I COULD NOT MOVE OVER SO I STARTED BLOWING THE HORN. I COULD BARELY HEAR IT SO I KNOW DRIVER OF THE TRUCK COULD NOT HEAR IT SO HE CONTINUED TO MOVE OVER INTO MY LANE. MY ONLY CHOICE WAS TO APPLY THE BRAKES AND LET THE CAR TO MY LEFT PASS ME AND MOVE OVER BEHIND IT. I WAS MISSED BY INCHES BY THE CAR THAT WAS FOLLOWING THAT CAR. THAT DRIVER HAD TO APPLY THE BRAKES VERY HARD SO AS NOT TO HIT ME. THE HORN NEEDS TO BE MUCH LOUDER THEN IT IS. *TR

Electrical System
Filed Jul 23, 20124,385 milesOH

I WAS DRIVING MY 2012 HONDA CRV WHEN THE DOOR LOCKS STARTED GOING CRAZY THEN THE CAR ALARM STARTED GOING OFF THEN ME AND MY WIFE TRIED TO GET OUT AND THE DOOR WOULD NOT OPEN SO I DROVE THE 3 MONTH OLD CRV BACK TO THE DEALER AT SUNNYSIDE HONDA AND THEY WERE THE RUDEST PEOPLE ON EARTH I TOLD THEM WHAT HAPPENED AND THEY TRIED TO GET ME TO SING A PAPER THAT SAID I MIGHT HAVE TO PAY CAUSE IT MIGHT BE MY FAULT NOT WERE SORRY NOT ARE YOU GUYS OK NO JUST SING I SAID NO ASK FOR THE BOSS HE SAID SAME THING SO I ASK FOR HIS BOSS THE HEAD BOSS AT THE TIME NO SORRY NO ARE U OK WELL HE SAID YOU HAD A REMOTE STARTER PUT IN ITS AN AFTER MARKET ITS THERE FAULT CALL THEM I DIDN'T PUT IT IN VERY RUDE AND LEANING IN TURNS ME SO I SAID HONDA AT THE TIME I BOUGHT THE CRV SAD THEY WERE OUT OF FACTORY REMOTES AND REC-AMENDED THAT ONE IT WAS PUT ON THERE BEFORE I EVEN PICKED UP THE CAR FOR FIRST TIME NOW ME AND MY WIFE WAS TERRIFIED AND ALL THEY COULD DO IS GIVE US BULL NOT JUST SAY WOW IT A BRAND NEW CRV SORRY IT HAPPENED WELL CHECK IT OUT FINALLY AFTER THAT AND A LONG TIME LATTER THEY AGREED TO CHECK IT OUT AND SAID AFTER IT WAS CHECK OUT WELL WE REPLACED THE DOOR ACTUATOR BUT IF IT HAPPENS GAIN YOU NEED TO CALL THE REMOTE PEOPLE NO SORRY I LOVED HONDA BUT NOT NOW I AM LOOKING INTO A LAW SUITE. *TR

Engine
Filed Jul 17, 2012100 milesTX

IN STOP AND GO TRAFFIC, WITH AND WITHOUT THE ECON BUTTON ON, THE CAR HESITATES TO ACCELERATE TO THE POINT THAT IT HAS NEARLY CAUSED ACCIDENTS. TOOK IT TO HONDA AND ASKED THEM TO DRIVE TO WITNESS THE PROBLEM. I DON'T THINK THEY DROVE IT. THE PROBLEM IS SOMEWHAT INTERMITTENT, SO YOU NEVER KNOW WHEN IT WILL HAPPEN. YOU HAVE TO ADJUST YOUR DRIVING JUST IN CASE IT MIGHT HAPPEN. THE DEALER TOLD ME NOT TO DRIVE WITH ECON BUTTON IN CITY DRIVING CONDITIONS. THAT DOESN'T MAKE A DIFFERENCE. IT WILL CAUSE ACCIDENT EVENTUALLY. *TR

Electrical System
Filed Jul 16, 2012400 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT BY PUSHING THE LOCK BUTTONS ON THE INSIDE OF THE DRIVER'S SIDE DOOR, THE ENGINE COULD BE STARTED. THE DEALER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.....UPDATED 08-24-12 *BF THE CONSUMER STATED THE DEALER REPLACED THE VEHICLE ON 7/28/2012 *JS

Visibility/Wiper
Filed Jul 9, 20128,992 milesOK

I WAS DRIVING MY HONDA CR-V APPROX 60 MILES AN HOUR ON THE HIGHWAY IN FORT SMITH, ARKANSAS. I HEARD A LOUD POP AND THE DRIVERS SIDE WINDOW EXPLODED AND COLLAPSED. I IMMEDIATELY DROVE TO THE DEALERSHIP WHICH WAS CLOSE BY TO HAVE THE AUTO EXAMINED. I CONTACTED HONDA TO NOTIFY THEM OF THE ISSUE AND NEITHER HONDA OR THE DEALERSHIP HAD ANY THOUGHTS ON WHAT MAY HAVE CAUSED THE WINDOW TO EXPLODE OTHER THAN A FOREIGN OBJECT HITTING THE WINDOW. THIS TYPE OF REPAIR WAS NOT COVERED UNDER WARRANTY ACCORDING TO HONDA. I WAS NOT CLOSE TO ANY OTHER VEHICLES AT THE TIME THE WINDOW EXPLODED. I WAS ALSO NOT NEAR A LARGE TRUCK OR A MOWING VEHICLE THAT WOULD HAVE THROWN UP DEBRIS THAT COULD HAVE HIT THE SIDE WINDOW. I WANT TO MAKE SURE THAT THERE IS NOT ANY UNDERLYING ISSUE THAT CAUSED THIS PROBLEM SUCH AS ANY PRESSURE ON THE WINDOW MECHANISM OR PROBLEMS RELATED TO EXCESSIVE TEMPERATURES SUCH AS OUR AREA HAS BEEN HAVING. THIS POTENTIALLY COULD HAVE CAUSED A DANGEROUS ACCIDENT AND OR A FATALITY. *TR

Vehicle Speed Control
Filed Jun 27, 20126,242 milesAR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,242.

Electrical System
Filed Jun 12, 20125,550 milesTX

I WAS DRIVING INTO MY DRIVEWAY AND PUT INTO PARK. THE KEY WOULD NOT COME OUT OF IGNITION. VERY FRUSTRATED IT WAS LATE AT NIGHT AND I TRIED WIGGLING THE KEY. I COULD TURN CAR OFF BUT SO IT WASN'T RUNNING BUT IT WAS ON ENOUGH FOR AUDIO TO STAY ON. I DROVE AROUND HOPING I COULD RESET WHAT PROBLEM WAS BUT DID THE SAME THING WHEN I PARKED. I HAD TO LEAVE KEY IN IGNITION TILL THE BATTERY DIED, WHICH TOOK TILL THE NEXT DAY. WE PUT KEY IN AGAIN AFTER IT CAME OUT AND IT DID THE SAME THING AND GOT STUCK AGAIN AND GOT HOT WHEN WE DID GET IT OUT. WE JUMP STARTED CAR ENOUGH TO GET TO DEALERSHIP AND KEY DID SAME THING WHEN I PARKED IT THERE UNTIL THE BATTERY DIED AND THEN IT WAS ABLE TO COME OUT. THEY CALLED AND SAID THEY HAD TO REPLACE THE SHIFT ASSEMBLY. THEY SPECIFICALLY SAID IN SERVICE PAPER THAT "THE SHIFTER ASSEMBLY WAS PINCHING THE WIRE FROM THE PARK PIN SWITCH CAUSING SHORT ELECTRICAL DIG" AND THEY SENT PICS AND INFORMATION TO TECH LINE. *TR

Structure
Filed May 8, 2012FL

WHILE DRIVING A FEW WEEKS AGO I NOTICED A VERY YELLOW LARGE SPIDER CRAWLING ACROSS MY DASHBOARD. I ALMOST RAN OFF THE ROAD FINDING A NAPKIN TO KILL IT SO IT DIDN'T GET ON ME AS IT WAS MAKING IT'S WAY TO ME VERY QUICKLY FROM THE DASH TOWARDS THE STEERING WHEEL!!! THEN A COUPLE DAYS LATER, ANOTHER SPIDER. (ME THINKING I DIDN'T GET THE FIRST ONE!?) THEN A COUPLE DAYS LATER ANOTHER SPIDER AND THIS MORNING WHILE AT THE DUNKIN DONUTS DRIVE-THRU, ANOTHER SPIDER!!!!! ALL OF THESE I HAVE MANAGED TO KILL WHICH ONLY TELLS ME THAT THERE ARE A BUNCH OF SPIDERS IN MY DASHBOARD OR SOMETHING!!! THE ONE TODAY CAME OUT OF THE VENT JUST OVER THE A/C VENT DRIVERS SIDE!??!?! EACH TIME I SEE ONE, IT'S ON THE DASHBOARD INITIALLY AND THEN QUICKLY MOVES AROUND. THIS IS THE LAST THING I NEED AND I WANT THE CAR TORN APART TO FIND OUT WHERE THEY ARE COMING FROM AND HAVE THEM REMOVED IMMEDIATELY! I'M FREAKING OUT! I AM WAITING ON CALL BACKS FROM BOTH HOLLMAN HONDA (THE DEALERSHIP WHICH HAS NEVER HEARD ABOUT ANY SPIDER ISSUES) AS WELL AS THE CUSTOMER SERVICE DEPT. OF HONDA ITSELF TO OPEN A CASE ABOUT THIS MATTER. BEING THAT THEY ARE POISONOUS (MAZDA HAD A RECALL ABOUT THIS VERY ISSUE EVIDENTLY ALTHOUGH HONDA ISN'T ISSUING A RECALL AT THE MOMENT). THE CAR IS BRAND NEW AND I PAID CASH FOR IT OTHERWISE, I WOULD TRADE IT IN IF IT WERE A LEASE. I AM TERRIFIED OF SPIDERS AND THESE ARE POISONOUS!!!! HELP!! I CAN'T KEEP DRIVING THIS CAR! SCARED OUT OF MY MIND AND NEEDING A REMEDY FAST! [XXX] INFORMATION REDACTED

Visibility › Glass, Side/Rear
Filed Apr 11, 2012115 milesTX

TL* THE CONTACT OWNS A 21012 HONDA CRV. THE CONTACT STATED THAT HE REAR LIFT GATE WINDOW WAS STRUCK BY A ROCK AND CAUSED THE WIPER BLADE TO SEPARATE FROM THE WINDOW AS THE GLASS EXPLODED AND SHATTERED INTO SEVERAL PIECES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 115. ...UPDATED 10/03/12 *BF UPDATED 10/09/2012 *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Honda CR-V → · Every CR-V year → · How the figures are calculated →