2012 Honda CR-V complaints

LOW HEAT FROM THE DRIVERS SIDE VENT. HAD TO HAVE THE HEATER CORE FLUSHED. ITS A KNOWN ISSUE WITH THIS CAR AND THERE IS AN OFFICIAL HONDA SERVICE BULLETIN (14-063) FOR THIS PROBLEM. HAD TO PAY $450 TO HAVE THIS FIXED.

THE VEHICLE MAKES A LOUD NOISE ON STARTUP THAT LASTS FOR 2 OR 3 SECONDS. IT USUALLY HAPPENS AFTER THE VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS.

GRINDING NOISE OCCURS ON 1ST START UP WHEN CAR IS COLD AND OCCASIONALLY DURING THE DAY. WE TOOK IT TO HONDA DEALERSHIP ON 11/5/2015 AND THEY SAY IT IS THE VTC ACTUATOR AND NO REPAIRS WILL BE DONE AT THIS TIME. WE TOOK IT TO PASADENA HONDA ON 1/25/16 AND THE SERVICE MANAGER SAID THEY HONDA WOULD EMAIL US WHEN THEY HAD A FIX. I CALLED HONDA CUSTOMER SERVICE AND FILED A COMPLAINT. THEY SAID HONDA WAS WORKING ON A SECOND SOLUTION.THE NOISE CONTINUES TO WORSEN. THEY SAID IT WASN'T A SAFETY ISSUE OR WOULDN'T HURT THE ENGINE(?)

MOONROOF SPONTANEOUSLY SHATTERED WHILE VEHICLE WAS BEING DRIVEN. NO IMPACT WITH OBJECT AND NO KNOWN PRIOR DEFECT IN MOONROOF.

GRINDING/RATTLING ENGINE NOISE ON FIRST START-UP ONLY. APPEARS TO BE THE VTC ACTUATOR PROBLEM. HAPPENS ONLY IN COLD WEATHER. ALMOST BOUGHT A TOYOTA RAV4 INSTEAD. MAYBE I SHOULD HAVE BOUGHT THE TOYOTA?

MY 7 MONTHS PREGNANT WIFE GOT STRANDED 200 MILES FROM HOME WHEN HER ALTERNATOR DECIDED TO DIE ON HER RESULTING IN A DEAD BATTERY. WE ONLY HAVE 50,000 MILES ON THIS VEHICLE AND AN ALTERNATOR SHOULDN'T DIE ON A VEHICLE THIS YOUNG IN ITS LIFE SPAN. LUCKILY A GOOD SEMINARIAN DECIDED TO GIVE HER CAR A JUMP START WHICH GOT HER TO HER DESTINATION SAFELY. SO SINCE WE ARE OUT OF WARRANTY AND NEEDED TO HAVE THIS FIXED QUICKLY, WE TOOK IT TO A LOCAL TRUSTED SHOP IN THE AREA AND THE ALTERNATOR HAD A FAULTY PART WHICH ENDED UP COSTING US OVER $600 DOLLARS TO GET FIXED. WE ALSO HAVE HAD A LOUD ENGINE RATTLE NOISE THAT OCCURS ON COLD STARTUPS FOR THE PAST YEAR AND HONDA HAS BEEN AWARE OF THIS ISSUE SINCE 2008 AND HAS NOT ISSUED A RECALL AND HAS NOT COME UP WITH A PERMANENT FIX. I BELIEVE THE QUALITY OF HONDA CARS HAS BEEN DRASTICALLY DECLINING OVER THE PAST COUPLE OF YEARS AND I HAVE LOST FAITH IN THE HONDA BRAND AND WILL NEVER BUY ANOTHER HONDA AGAIN.

THIS IS IN REFERENCE TO SB-09-010 THAT HUNDREDS IF NOT THOUSANDS OF CR-V OWNERS ARE EXPERIENCING SPANNING FROM 2012-2014 MODEL YEARS (OTHER HONDA'S SUCH AS THE ACCORD ARE ALSO EXPERIENCING THIS ISSUE ALL THE BACK TO 2008). STARTING AROUND 40,000 MILES (AFTER OUR 3 YEAR/36K WARRANTY EXPIRED OF COURSE) OUR VEHICLE MAKES A LOUD GRINDING NOISE ON COLD STARTUPS (AFTER VEHICLE HAS BEEN SITTING FOR 2 OR MORE HOURS). THE LONGER THE VEHICLE SITS THE LOUDER THE GRINDING NOISE IS FOR THE FIRST STARTUP. HONDA HAS KNOWN ABOUT THIS PROBLEM FOR MANY YEARS NOW (RESEARCH IT AND YOU'LL SEE FOR YOURSELF) AND HAS BEEN COMPLACENT IN COMING UP WITH A FIX. HOW AM I SUPPOSED TO SELL A VEHICLE THAT SOUNDS LIKE THIS? NO ONE IN THEIR RIGHT MIND WOULD BUY A VEHICLE THAT SOUNDS LIKE THE ENGINE IS KNOCKING OR RATTLING. WHERE ARE THE FIXES FOR THIS HONDA? HONDA, YOU'RE RAPIDLY LOSING FAITH IN YOUR BRAND AND YOUR CUSTOMER BASE IS DIMINISHING. YOU'VE ALREADY LOST ME AS A CUSTOMER (MY WIFE IS STILL BEING LOYAL SINCE THIS CR-V IS HERS) AND I'VE JUMPED SHIP TO ANOTHER BRAND OF CAR THAT STARTS WITH AN "S" AND ENDS IN A "UBARU". . AT 50,000 MILES MY 7 MONTHS PREGNANT WIFE GOT STRANDED 200 MILES FROM HOME BECAUSE THE ALTERNATOR DECIDED TO CRAP OUT ON HER WHICH RESULTED IN THE BATTERY DYING. LUCKILY A GOOD SAMARITAN GAVE HER CAR A JUMP START AND SHE REACHED HER DESTINATION. GETTING THE ALTERNATOR FIXED WHICH WAS DIAGNOSED AS SOMETHING INTERNAL IN THE ALTERNATOR, COST US OVER $600 TO FIX ON A 3 YEAR OLD CAR. AN ALTE

THE HEATER CORE IN MY 2012 HONDA CRV FAILED. HONDA KNOWS THE HEATER CORES ARE DEFECTIVE AND ISSUED TECHNICAL SERVICE BULLETIN 14-063 FOR 2012, 2013, AND 2014 CRVS. HONDA HAS NOT ISSUED A RECALL. THE DEFECTIVE HEATER CORES CAUSE THE DEFROSTER/HEATER TO EMIT COLD AIR ONLY. SHOULD THE HEATER CORE FAIL DURING A SNOW OR ICE STORM IT WOULD LEAD TO SNOW OR ICE BUILDUP ON THE WINDSHIELD. THIS WOULD SEVERELY COMPROMISE VISIBILITY AND COULD LEAD TO A CRASH.

2012 HONDA CRV. CONSUMER REQUESTS REIMBURSEMENT FOR A DEFECTIVE BATTERY. *SMD THE CONSUMER STATED ON DECEMBER 14, 2014, WHILE DRIVING, THE VEHICLE SUDDENLY STOPPED DUE TO THE BATTERY NOT CHARGING. THE CONSUMER PURCHASED A NEW BATTERY FROM AUTOZONE. ON DECEMBER 18, 2014, THE CONSUMER RECEIVED A LETTER CONCERNING THE BATTERY CHARGING DEFECT. THE CONSUMER CONTACTED CUSTOMER SERVICE AND WAS INSTRUCTED TO CONTACT THE DEALER AND PRESENT THE RECEIPT OF PAYMENT FOR REIMBURSEMENT. THE DEALER DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT, DUE TO THE FACT THE CONSUMER DID NOT TAKE THE VEHICLE TO THE DEALER WHEN HE EXPERIENCED THE BATTERY ISSUE. *JB

HI THE PROBLEM WITH THE VEHICLE IS THAN THE HEATER JUST WORK ON THE PASSENGER SIDE AND DRIVER SIDE IT JUST BLOW COLD AIR I READ LOOKING INTO INTERNET THAN IS NO JUST MY CAR I FOUND A COUPLE COMPLAINT REGARDING DE SAME PROBLEM THIS HAPPEN IN STATIONARY OR BEEN DRIVEN THANK YOU *TR

STARTING CAR SOUND IS A GRINDING SOUND. TENDS TO HAPPEN IN THE MORNING WHEN I FIRST START IT UP FOR THE DAY. I THINK HONDA SHOULD REPLACE THE CAM ACTUATOR GEAR ASSEMBLY. WHAT ELSE IS GETTING RUINED ON MY CAR WHEN NO ACTION HAS BEEN TAKEN PLACE BY HONDA?

BATTERY KEEPS DYING. LOSES CHARGE EVERY ONCE IN A WHILE EVEN AFTER CAR HAS BEEN RUNNING FOR HOURS.

I'M THE ORIGINAL OWNER AND MY BATTERY DIES FOR NO REASON. I TURNED THE IGNITION TO THE 2 POSITION AND A FEW MINUTES THE CAR BATTERY WAS DRAINED.

SUDDEN ACCELERATION: WHEN FOOT ON BRAKE, THE ENGINE SURGES

I BOUGHT A 2012 "HONDA CERTIFIED" CR-V EX WITH 34,000 MILES ON LABOR DAY. THE NEXT MORNING AND A FEW MORNINGS AFTER THAT, THE CAR MADE A LOUD GRINDING/RATTLING SOUND FOR A FEW SECONDS AFTER THE ENGINE STARTED. AS THE DAYS HAVE GOTTEN COLDER, THE NOISE OCCURS ALMOST EVERY TIME THE CAR STARTS. I THOUGHT THE CAR HAD A FAILING STARTER AND BROUGHT IT IN FOR SERVICE. THE DEALER TOLD ME IT ISN'T A STARTER ISSUE BUT IS CAUSED BY A VTC ACTUATOR IN THE ENGINE. THE DEVICE CONTROLS VALVE TIMING AS THE ENGINE RUNS. THE DEALER TECH REP EVEN HAD A VTC (A SMALL GEAR) ON HIS DESK WHICH HE SHOWED ME AS WE SPOKE. HE ASSURED ME HONDA IS AWARE OF THE PROBLEM AND "IS WORKING ON IT". WELL, IT TURNS OUT HONDA HAS BEEN "WORKING ON IT" SINCE 2008. THEY ISSUED SERVICE BULLETIN # 09-010 ON OCTOBER 21, 2011. THE INTERNET IS FILLED WITH HONDA OWNERS OF VARIOUS YEARS AND MODELS AFTER 2011 COMPLAINING ABOUT HONDA'S LACKADAISICAL ATTITUDE TO THIS ISSUE. MANY HAVE HAD REPLACEMENT CVT'S INSTALLED AT THEIR OWN EXPENSE ONLY TO HAVE THE PROBLEM RETURN. THE NOISE IS CAUSED WHEN COLD OIL DOESN'T FLOW TO THE GEAR AT START. THE GRINDING IS THE SOUND OF DRY METAL ON METAL. I AM NEITHER A MECHANIC NOR ENGINEER BUT I KNOW A LITTLE ABOUT CARS AND ENGINES. IF A DEVICE THAT CONTROLS VALVE TIMING FAILS THE ENGINE CAN SUDDENLY LOSE POWER OR EVEN SEIZE UP. I THINK THIS IS AN ACCIDENT WAITING TO HAPPEN AS THESE GEARS GO THROUGH MORE STARTS WITHOUT PROPER LUBRICATION. I CALLED HONDA OF AMERICA AND FILED A COMPLAINT WITH THEM. I

MY DAUGHTER WAS TURNING RIGHT AFTER BEING STOPPED AT A LIGHT ALONG WITH OTHER CARS. UPON STARTING HER RIGHT TURN, SHE COULD NOT INCREASE THE TURN RATE - THE STEERING WHEEL BECAME UNRESPONSIVE. SHE HIT THE BRAKES WHEN SHE REALIZED SHE COULDN'T TURN AND HIT TWO OTHER VEHICLES IN THE LEFT TURN LANE BEFORE THE CAR STOPPED. OTHER VEHICLES HAD MINOR DAMAGE TO REAR QUARTER PANEL AND MEDIUM DAMAGE TO FRONT OF 2ND OTHER CAR.

THE INSIDE REAR TIRES WEAR OUT IN ABOUT 3000 MILES (THE REST OF THE TIRES ARE OK)YOU CANNOT SEE THE WEAR UNLESS YOUR UNDER THE CAR AND KNOW THEY HAVE A CAMBER PROBLEM THAT THEY SHOULD TAKE CARE OF ITS VERY DANGEROUS WHEN WIRES COME THROUGHAND LOOKING MOSTLY AT GOOD TREAD FROM OUTSIDE IN.THEY NEED TO SUPPLY THE CAMBER CONTROL ARM(ADJUSTABLE FIXED)THESE ARE TIRES IN THE REAR OF MY 2012 HONDA CRV EXL AWD. HONDA DEALERS JUST SAY THEY DONT HAVE A PROBLEM. THE FIXED WILL COST AT LEAST 500.00 PLUS ANOTHER SET OF TIRES.

I PURCHASED MY 2012 CRV IN APRIL 2012 BRAND NEW AND SINCE THE WINTER OF 2013 I STARTED NOTICING CRACKLING/RATTLING NOISE WHEN THE TEMPERATURE DROPS. I CONTACTED CURRY HONDA AND WAS GIVEN THE RUN AROUND. FINALLY IN NOVEMBER 2014 WHEN THE TEMPERATURES STARTED DROPPING AGAIN I WASN'T TAKING NO FOR AN ANSWER. I BROUGHT IT IN I WAS TOLD THE NOISE HAD TO BE DUPLICATED IN ORDER TO FIGURE OUT WHAT THE PROBLEM WAS. NEEDLESS TO SAY I LEFT THAT AFTERNOON NOT KNOWING WHAT THE ISSUE WAS. I STARTED DOING MY OWN RESEARCH AND FOUND BLOGS AND YOUTUBE VIDEOS OF OTHER 2012 CRV'S WITH THE SAME ISSUE. I CONTACTED AMERICAN HONDA AND WAS GIVEN A CASE NUMBER. I BROUGHT THE VEHICLE BACK TO CURRY HONDA ON 12/9/2014 AND WAS CALLED BY THE SERVICE ADVISOR ON 12/10 THAT THE ISSUE WAS THE VTC ACTUATOR SB-09-010. THE PART WAS REPLACED. I CONTINUED TO HEAR THE NOISE AND WAS ADVISE BY MY CASE MANAGER TO BRING IT BACK TO THE DEALER. ON 1/6/15 I DROPPED THE VEHICLE OFF AND WAS CALLED ON 1/7/15 THAT AGAIN THE ISSUE IS VTC ACTUATOR BUT THAT PART HAS TO BE REMANUFACTURED WHICH THE ENGINEERS ARE AWARE BUT NO PART YET. THE CASE WAS CLOSED WITH NO RESOLUTION NO COMPENSATION. I CONTACTED THE DEALER'S CUSTOMER SERVICE REP TASHA DAVIS BY EMAIL ON 10/27/15 SINCE THE VEHICLE AT START UP THIS MORNING MADE THE SAME EXACT NOISE. I CONTACTED BY TASHA AND WAS TOLD THERE'S NO ANSWER AND I SHOULD REOPEN THE CASE WITH AMERICAN HONDA. I CALLED THEM THIS AFTERNOON AND WAS TOLD BY THE REP THAT THERE'S NO ANSWER NO SOLUTION NOR IS HO

STARTING PROBLEMS. MANY TIMES THE CAR WOULD NOT START WITHOUT JUMPING THE BATTERY. TOOK CAR TO DEALER, IKE HONDA, MARION, IL 62959 MANY TIMES. FIRST TIME, NO TROUBLE FOUND, SECOND TIME NO TROUBLE FOUND, BUT WHEN I PICKED THE CAR UP AT THE DEALER CR-V WOULD NOT START. DEALER KEPT CAR OVER NIGHT FOR TESTING AND REPLACED THE BATTERY. SAID IT MAY HAVE BEEN A FLOATING CELL. TROUBLE CONTINUED. NEXT TIME DEALER REPLACED THE ALTERNATOR. STILL NOT FIXED. AFTER JUMPING CAR SEVERAL MORE TIMES, TOOK CAR BACK TO IKE HONDA AND THEY DID A PRODUCT UPDATE 14-071, 12-17-14. NEVER RECEIVED A RECALL NOTICE FROM HONDA. STILL NOT FIXED. HAD TROUBLE A COUPLE MORE TIMES, JUMPED CAR OK. LAST TIME I TOOK CAR IN,10-10-15 NO TROUBLE FOUND AGAIN. BATTERY CHECKED OUT GOOD, NO DRAWS ON ELECTRICAL SYSTEM. SOFTWARE UP TO DATE. IN ALL CASES CAR WAS PARKED OVERNIGHT IN OUR GARAGE WHEN IT WOULD NOT START. NO LIGHTS, OR ANYTHING ELSE LEFT ON. ONCE BATTERY IS JUMPED, CAR STARTS WITHOUT ANY PROBLEMS FOR QUITE SOMETIME BEFORE HAVING PROBLEMS AGAIN. DRIVING HABITS, MILEAGE SAME AS PREVIOUS TWO SUV'S. NEVER HAD A PROBLEM WITH EITHER OF THEM STARTING. I BELIEVE THAT THE IKE SERVICE DEPARTMENT HAS MADE SINCERE ATTEMPTS AT RESOLVING THIS ISSUE AND PROVIDING ME WITH DETAILED INFORMATION ON WHAT THEY HAVE TRIED TO DO, WHAT THEY FOUND/DIDN'T FIND. HOWEVER, THE STARTING PROBLEM CONTINUES.

WHEN I "COLD" START MY CAR (MORNINGS, AFTER 6 HOURS OF NONUSE) THERE IS A LOUD GRINDING/SCREECHING NOISE THAT LASTS A FEW SECONDS (HTTPS://WWW.YOUTUBE.COM/WATCH?V=V3Z00LN1DD8). THE SCHAUMBURG (IL) DEALERSHIP SAYS HONDA IS AWARE OF THIS PROBLEM AND HAS NOT PROVIDED A SOLUTION TO THEM YET. I CONTACTED THEM ON MARCH 13, 2015, REGARDING THIS. THEY PROVIDED THE SAME ANSWER TODAY...WHILE THE PROBLEM/NOISE PERSISTS. I AM HOPING THIS COMPLAINT WILL HELP FORCE HONDA DEVELOP A (VTC ACTUATOR?) SOLUTION AND PROVIDE IT TO HONDA DRIVERS.

HONDA CRV 2012 WHEN STARTING THE CARE IN THE MORNING, ENGINE MAKES A RATTLING NOISE AFTER IT STARTS. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR SO, ON A DAILY BASIS. OF LATE, IT HAPPENS IN THE EVENING AS WELL. I.E) WHENEVER THE CAR HAS NOT BEEN RUNNING FOR A COUPLE OF HOURS. THE HONDA DEALERSHIP IS SAYING THAT THERE IS NO BULLETIN FROM AMERICAN HONDA COMPANY ON THIS, IN ORDER TO FIX THE ISSUE. AND THAT THIS IS NOT CAUSING ANY DAMAGE TO THE ENGINE. HOWEVER, I SEE A SERVICE BULLETIN ISSUED IN OCTOBER 2012 SPECIFICALLY FOR THIS, AND IT IS STORED ON THE NHTSA.DOT.GOV WEBSITE. SERVICE BULLETIN 2012 AMERICAN HONDA MOTOR CO., INC. ' ALL RIGHTS RESERVED ATB 41171-48259 (1210) 1 OF 6 OCTOBER 6, 2012 09-010 SPOKE TO AMERICAN HONDA CUSTOMER SERVICE AND THEY CLARIFIED THAT THEY HAD UPDATED THAT BULLETIN SINCE THEN. THEY ARE ADVISING THE DEALERS TO NOT APPLY THOSE STEPS AND HAVE REMOVED IT AS A RECOMMENDATION (SINCE 2013) TO FIX THE ENGINE RATTLE NOISE. THEY ARE DEEMING THIS AS A "NOISE IRRITANT". AND ASKED US TO CHECK BACK IN 4 MONTHS FROM NOW. HOWEVER, ON A PRODUCT SUCH AS THIS CAR, THE APPEARANCE IS IMPORTANT. RIGHT NOW, IT SOUNDS LIKE I AM DRIVING A CLUNKER! ALSO, THE CONCERNS ARE: A) DAMAGE TO THE ENGINE / ACTUATOR IS STILL HAPPENING? B) IS IT SAFE TO START THE ENGINE DESPITE RATTLING NOISE? C) ENGINE MIGHT EVENTUALLY NOT START AT ALL D) A LOOSE PART MIGHT DESTROY THE ENGINE WHILE DRIVING ON A HIGHWAY AND RESULT IN AN ACCIDENT! THANKS!

ENGINE MAKES RATTLING OR GRINDING NOISE ON STARTUP, USUALLY IN THE MORNING OR WHEN THE CAR HAS SET FOR AT LEAST 6 TO 8 HOURS.

ON COLD STARTS HERE A LOAD SCRAPPING SOUND THAT LASTS FOR 2-3 SECONDS. NEVER HEAR IT ON WARM STARTS.

I WAS STOPPED IN TRAFFIC ABOUT 10 FEET BEHIND A VEHICLE AND REAR ENDED BY A CAR GOING AT LEAST 40 - 50 MPH. THE CRASH CAUSED MY CAR TO BE PUSHED INTO THE CAR IN FRONT OF ME. THERE WAS A SMALL AMOUNT OF DAMAGE TO THE FRONT OF MY CAR, BUT THERE WAS EXTENSIVE DAMAGE TO THE REAR OF MY CAR, PUSHING THE BACK SEATS INTO THE FRONT. MY CAR WAS TOTALED. NOT ONE AIRBAG DEPLOYED, THE DRIVERS SEAT BROKE AND MY SEATBELT DID NOT RESTRAIN ME AFTER THE INITIAL IMPACT CAUSING ME TO BE THROWN INTO THE PASSENGER SEAT AND KNOCKING ME OUT. THERE WERE NO PASSENGERS IN MY CAR.

PURCHASED A HONDA CRV 2012 FROM A DEALERSHIP BUT THEY BROUGHT THE CAR TO ME FOR A TEST DRIVE WHICH RESULTED IN MY NOT HEARING THE GRINDING NOISE ON STARTUP. THE ENGINE MAKES A GRINDING SOUND EVERY TIME YOU START IT (COLD STARTS...WHEN I START IT IN THE MORNING IT MAKES THE SOUND AND IF I START IT WITHIN 15-20 MINUTES AFTER THE INITIAL START IT IS MUCH MILDER OF A NOISE.) THE HONDA MECHANIC SAID THEY COULD NOT FIX IT (STILL UNDER WARRANTY AT THE TIME) BECAUSE HONDA HAS NOT DONE A "SOFTWARE UPDATE." I NOW SEE, AFTER RESEARCHING THE ISSUE, THAT THIS IS AN ONGOING PROBLEM WITH HONDA CRV'S THAT HAS NOT BEEN RECTIFIED.

LOUD NOISE ON START-UP ALL THE TIME (DOESN'T MATTER IF COLD OR HOT). TOOK TO DEALER, PEORIA, IL - 12/30/2014 SUSPECTED VTC ACTUATOR. DEALER SAID COULD NOT DUPLICATE, AFTER I EVEN RECORDED THE NOISE. BROUGHT BACK IN APRIL 2015, INSISTED THEY LISTEN WHILE I WAS THERE. DIAGNOSED VTC ACTUATOR. SAID HONDA HAD A TECH BULLETIN, SAID THEY KNOW ABOUT THE PROBLEM BUT WILL NOT ALLOW DEALER TO FIX IT. TOLD TO CHECK BACK AGAIN SOON. I CHECKED BACK OVER SEVERAL MONTHS. SAME ANSWER. THERE IS NO FIX, HONDA KNOWS ABOUT THE PROBLEM. HOW CAN A MANUFACTURER KNOW THERE IS A PROBLEM, AND SAY THEY CAN'T FIX IT. I CAN'T RESALE THE VEHICLE WITH THIS NOISE. THE NOISE IS VERY LOUD AND EMBARRASSING ON EVERY START UP. DEALER REFUSES TO FIX OR PROVIDE ANY SOLUTION. THIS SEEMS TO BE A PROBLEM WITH DIFFERENT HONDA VEHICLES, AND CONSUMERS CAN'T GET THE PROBLEM FIXED.

MY CR-V PRESENTS ITSELF WITH A LOUD GRINDING NOISE AT START, CAUSED BY A DEFECTIVE,VTC ACTUATOR WHICH IS REFERENCED IN HONDA SERVICE BULLETIN 09-010. THIS PROBLEM BEGAN IN 2008, AND IS ON GOING. THIS DEFECT SERIOUSLY AFFECTS RESALE VALUE, AND POTENTIALLY CAN CAUSE CATASTROPHIC ENGINE FAILURE. THIS REPAIR SHOULD BE COVERED BY HONDA'S 60K POWER TRAIN WARRANTY, BUT HONDA SAYS AT THE CURRENT TIME THERE IS NO FIX FOR THIS PROBLEM, WHICH THEY HAVE BEEN WORKING ON FOR SEVERAL YEARS. I HAVE CONTACTED MY DEALER AND HONDA USA NUMEROUS TIMES WITHOUT RESOLUTION, AS THE FREQUENCY AND INTENSITY OF THE PROBLEM WORSENS. THERE ARE NUMEROUS UNRESOLVED COMPLAINTS AND VIDEOS ON THE INTERNET ABOUT THIS DEFECT. I HAVE CONSULTED A LEMON LAW ATTORNEY, BUT BECAUSE HONDA MAKES NO EFFORT TO REPAIR THE PROBLEM, IT DOESN'T QUALIFY.

COLD START OF ENGINE CAUSES LOUD GRINDING NOISE ONLY 2 AND A HALF YEARS OF OWNERSHIP 50,000 MILES LOOKING ONLINE IT IS NOT A UNIQUE PROBLEM AND IS AN ENGINE DESIGN FLAW. HONDA ONLY SAYS IT'S WORKING ON THE PROBLEM BUT DOESN'T HAVE A FIX YET. THEY SAY THE OFFICIAL PROBLEM IS THAT THE VTEC ACTUATOR IS DEFECTIVE. GIVEN THE NUMBER OF POSTS ASKING ABOUT THIS PROBLEM I WOULD ASSUME THE COMPANY WOULD WORK ON IT ESPECIALLY IF IT IS A PROBLEM WITH THE ENGINE.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHEN THE VEHICLE WAS STARTED, A LOUD GRINDING SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED IF IT HAD BEEN PARKED FOR OVER FOUR HOURS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURE AND THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE VTC ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

REPLACED REAR BRAKE PADS, CALIPER PINS, REAR ROTORS . PINS SEIZED UP. REPLACED BY DEALER WHERE PURCHASED CAR. DEALER FINALLY PICKED UP ALL COST WITH EXCEPTION OF BRAKE PADS $77.00.

SHORTLY AFTER PURCHASING VEHICLE BRAND-NEW THE CAR WOULD NOT START. NO LIGHTS HAD BEEN ON. HAD VEHICLE TOWED TO THE DEALERSHIP FOR A "FIX." NOW THIS HAS HAPPENED AGAIN- BATTERY COMPLETELY DEAD WITHOUT WARNING LEAVING ME AND MY YOUNG CHILDREN STRANDED FOR HOURS. I JUST HAD THE VEHICLE SERVICED AT THE END OF MAY (ABOUT 5 WEEKS AGO) AND EVERYTHING PASSED INSPECTION THEN. ALSO LIKE OTHER REPORTS I SEE, MY ENGINE SOMETIMES MAKES A LOUD GRINDING SOUND WHEN STARTING. MY DEALERSHIP SAID THAT "THIS JUST SOMETIMES HAPPENS." I'M NOT CONVINCED- I'VE DRIVEN SOME VERY OLD CARS THAT DON'T EVEN DO THIS! THIS WAS MY FIRST BRAND NEW CAR AND I'M NOT PLEASED.

LOUD METALLIC RATTLE NOISE ON COLD START-UP. HONDA DEALER FOUND HONDA SERVICE BULLETIN 09-010 ISSUED, BUT NO FIX FOR THIS PROBLEM HAS BEEN ISSUED TO DATE.

JUST WENT IN FOR OIL CHANGE AND TIRE ROTATION AND DEALER IS TELLING ME BECAUSE I HAVE NOT DRIVEN THAT MUCH MY REAR BRAKE PADS NEEDS REPLACING BECAUSE THE PINS IN THE REAR BRAKES IS FROZEN AND KEEPING THE REAR BRAKE PAD IN USE EVEN THOUGH I AM NOT APPLYING MY BRAKES. FRONT PADS ARE OK. HE SAID I ONLY HAD ABOUT 1/4 INCH PAD LEFT BEFORE IT DUG INTO THE ROOTERS. 7,902 MILES DID NOT LET DEALER DO WORK YET. ...UPDATED 08/12/15 *BF UPDATED 10/26/2017*CN

THIS HAS NOW HAPPENED TWICE, IN EARLY 2014 AND EARLY 2015. DRIVING ON THE HIGHWAY IN A SNOWSTORM, THE WINDSHIELD WIPERS WORK FINE FOR A WHILE, AND THEN RATHER SUDDENLY THE WINDSHIELD ICES UP TO A POINT THAT VISIBILITY IS EXTREMELY POOR. THE WIPERS THEMSELVES FAIL, AND NO AMOUNT OF DEFROSTING/HEAT DIRECTED AT THE WINDSHIELD WILL HELP. THE ONLY THING THAT HELPS IS PULLING OFF THE HIGHWAY AND MANUALLY DE-ICING THEM. THE PROBLEM WITH THAT, OF COURSE, IS THAT ONE IS NOT ALWAYS IN THE POSITION TO BE ABLE TO DO THIS, AND CERTAINLY NOT IMMEDIATELY ONCE THE PROBLEM STARTS. THE FIRST TIME THIS OCCURRED WAS IN AWFUL TRAFFIC IN A SNOWSTORM WITH MY TWO DAUGHTERS IN THE CAR. THERE WERE ACCIDENTS ALL ALONG OUR ROUTE, SO EVEN WITH VISIBILITY THE DRIVING WAS HAIRY. THERE WAS NOWHERE TO PULL OVER FOR A LONG PERIOD IN ORDER TO FIX THE PROBLEM. IT WAS WITHOUT A DOUBT THE WORST AND MOST FRIGHTENING DRIVING EXPERIENCE I'VE EVER HAD. AFTER THAT EXPERIENCE, I PURCHASED AND INSTALLED BRAND NEW WIPERS. THEY WORK GREAT IN THE RAIN, AND I WAS HOPEFUL ABOUT THEIR PERFORMANCE IN SNOW. BUT THEN I ENCOUNTERED THE PROBLEM AGAIN THE FOLLOWING WINTER. HAPPILY, ON THE SECOND OCCASION I WAS ABLE TO PULL OFF THE HIGHWAY RELATIVELY SOON AFTER THE PROBLEM STARTED. MY GUESS IS THAT IT HAS SOMETHING TO DO WITH THE SHAPE OF THE WINDSHIELD, OR WITH THE DEPTH OF THE WELL AT THE BASE OF THE WINDSHIELD.

THIS PROBLEM HAS OCCURRED NOW A TOTAL OF ABOUT SIX TIMES. THE FIRST TIME WAS IN THE SPRING OR SUMMER OF 2014, WHEN MY CAR WAS SLIGHTLY MORE THAN TWO YEARS OLD. GENERALLY SPEAKING, WHAT HAPPENS IS THIS. WHEN THE CAR IS IDLING OR AT LOW SPEED (IN A TRAFFIC JAM ONCE, SLOWING FOR A RED LIGHT, IDLING IN A DRIVEWAY, ETC.), THREE ENGINE LIGHTS COME ON. THE CAR THEN BUCKS AT LOW SPEEDS AND HAS VERY LITTLE POWER WHEN ACCELERATING FROM A STOP. WHEN DRIVING, IT SLOWLY INCREASES IN SPEED AND THEN, AT ABOUT 30 MPH, STARTS BEHAVING NORMALLY. BASICALLY IT ACTS LIKE IT HASN'T DOWNSHIFTED AND IS IN TOO HIGH A GEAR. ON ONE OCCASION, ON THE HIGHWAY, IT SEEMED ALSO TO BE STRUGGLING TO GO 60 MPH, AS IF IN TOO LOW A GEAR. I HAD THE CAR LOOKED AT IN OCTOBER OF 2014, AFTER IT HAPPENED TWO MORE TIMES IN QUICK SUCCESSION. THEY WERE UNABLE TO REPLICATE THE ISSUE OR DETERMINE WHAT IT WAS, BUT UPDATED THE CAR'S SOFTWARE. THE PROBLEM DIDN'T RECUR UNTIL JUNE OF 2015. IT'S NOW HAPPENED TWICE MORE IN QUICK SUCCESSION, AND I INTEND TO HAVE IT SERVICED AGAIN. CLEARLY THIS IS A BIG PROBLEM BECAUSE WHEN THE ISSUE OCCURS THE CAR IS UNABLE TO ACCELERATE AT ALL QUICKLY. TRYING TO MERGE ONTO A HIGHWAY UNDER SUCH CIRCUMSTANCES IS DANGEROUS. THE PROBLEM EVENTUALLY RESOLVES ITSELF AFTER YOU GO THROUGH SEVERAL CYCLES OF DRIVING THE CAR, TURNING IT OFF, DRIVING IT AGAIN FOR A WHILE, TURNING IT OFF, ETC. THE CAR'S MISBEHAVIOR LESSENS AND THEN STOPS, AND EVENTUALLY THE ENGINE LIGHTS TURN OFF.

I WAS IN MY 2012 HONDA CRV PULLING INTO A PARKING SPOT TO PARK WHEN I EXPERIENCED UNINTENDED ACCELERATION. THE CAR WOULD NOT STOP EVEN AFTER HITTING THE BRAKES HARD BUT RATHER SPED UP CAUSING ME TO HIT THE SIDE MIRROR OF A PARKED CAR. FINALLY I TURNED TO AVOID ANOTHER COLLISION AND WAS ABLE TO SLOW THE CAR DOWN THAT WAY.

WHEN PULLING INTO A PARKING SPOT IN A PARKING STRUCTURE, AS I PREPARED TO STOP, THE AUTOMOBILE, I THINK, INEXPLICABLY ACCELERATED, CRASHING INTO THE CONCRETE BARRIER WALL. THE AIRBAG DEPLOYED. TO SUM UP, I THINK THAT MY CAR ACCELERATED BY ITSELF.

PASSENGER WINDOW ON DRIVERS SIDE. WILL NOT ALWAYS GO UP. IT WILL GO UP IF PULLED UP BY HAND WHILE PUSHING THE CONTROL BUTTON.

[XXX] REPORTS HIGH BEAMS MUCH LOWER INTENSITY THAN LOW BEAMS. THEY DO NOT ILLUMINATE THE ROAD AHEAD AT ANY SPEED. MUST USE LOW BEAMS ONLY. SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHENEVER I STOP AT A STOP SIGN OR LIGHT, UPON RE-STARTING (ONLY IF THERE IS AN INCLINE IN THE STREET) THE MOTOR ALMOST STOPS. I MUST PUMP THE GAS PEDDLE, IT SEEMS, TO CAUSE FUEL TO ENTER. THEN THE CAR TAKES OFF TOO FAST IN THE TRAFFIC. THE MECHANICS AT THE DEALER WHERE I PURCHASED THE CAR CANNOT FIND (OR EXPERIENCE) THE PROBLEM. BUT THERE IS DEFINITELY A MALFUNCTION--DANGEROUS AS WELL.

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THE SUN ROOF NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

CAR ACCELERATED OUT OF CONTROL. I WAS GOING IN MY GARAGE. ICE AT FRONT OF GARAGE. I TAPPED THE ACCELERATOR AND I ENDED UP IN MY GARAGE WALL, DAMAGING MY CAR AND KITCHEN. THIS IS THE SECOND TIME THIS HAS HAPPENED. A YEAR AND A HALF AGO, THE CAR ACCELERATED OUT OF CONTROL IN MY NEIGHBORS DRIVEWAY AND HIT THE GARAGE DOOR. ...UPDATED 04/21/15*BF

THIS CR-V SOMETIMES HESITATES TO CRANK. IT WILL CRANK AFTER THE 2ND TRY. IT ALSO HAS A VERY HIGH PITCH SOUND AT 55 MPH THAT IS VERY ANNOYING. *TR

THE HIGH BEAMS LIGHTS IN MY HONDA ARE A SAFETY HAZARD, THEY AREN'T BRIGHT AND DON'T LIGHT THE ROAD UP AT ALL. ITS SO BAD THAT EVEN IF YOU LEAVE THE HIGH BEAMS ON THE ONCOMING TRAFFIC DOESN'T EVEN NOTICE THEY ARE ON. I CANT BELIEVE HONDA WOULD ALLOW SOMETHING THIS UNSAFE TO GO TO THE CUSTOMER. I HAVE BROUGHT MY VEHICLE TO NUMEROUS HONDA DEALERS AND THEY SAY THERE IS NOTHING THEY CAN DO BECAUSE THERE ISN'T ANY RECALLS OR SAFETY BULLETINS PERTAINING TO HEADLIGHTS ON THE 2012 HONDA. THIS NEEDS TO COME TO A HEAD BEFORE SOMEONE GETS SERIOUSLY HURT BY THIS HORRIBLE DESIGN. I HAVE SEEN NUMEROUS CHAT BOARDS ONLINE DISCUSSING THE SAME ISSUE I AM HAVING. WHY SHOULD WE AS CUSTOMERS HAVE TO SUFFER FROM THIS POOR DESIGN TACTIC. HOPEFULLY SOMETHING CAN COME OF THIS SOON. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED AFTER JUMPSTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER ISSUED A VOLUNTARY RECALL RELATED TO THE BATTERY MANAGEMENT SYSTEM. THE VEHICLE WAS SERVICED UNDER THE RECALL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,666.

I. HEADLIGHTS ARE TERRIBLE. I ONLY DRIVE OCCASIONALLY AT NIGHT. THE HIGH BEAM POINTS TOO HIGH AND THE LOW BEAM TOO LOW. I ASKED REP IN SERVICE DEPT. AT DON JACOBS, LEXINGTON, KY AND HE ADVISED THE HEADLIGHTS ARE SET AT FACTORY. THEY COULD NOT DO ANYTHING TO ADJUST THEM. I DON'T THINK HE EVEN MADE OUT A REPORT. BUT THE MORE I THINK ABOUT IT, HONDA SHOULD HAVE A "FIX" FOR THIS PROBLEM. 2. BATTERY. LOCAL TEMPS HAVE BEEN -/+ ZERO OUTSIDE. MY HONDA IS PARKED IN GARAGE AND TEMPS IN THIS COLD WEATHER IN MY GARAGE IS 34 DEGREES, AVERAGE.. MY HONDA "GROANS" WHEN STARTING, BUT SO FAR HAS MANAGED TO GET STARTED. I HAVE NOT MENTIONED THIS TO DON JACOBS AS I DIDN'T THINK THEY WOULD DO ANYTHING ABOUT IT. THEY WOULD PROBABLY SAY "IT WAS SET AT FACTORY".

WINDOW SWITCH ON DRIVERS SIDE FOR FRONT PASSENGER WINDOW STOPPED WORKING. THE VEHICLE IS ONLY TO DRIVE TO AND FROM WORK AND THE WINDOW IS HARDLY USED. *TR

SEAT BELTS ON VEHICLE HAVE INSUFFICIENT TENSION, FAIL TO RETRACT FULLY WHEN TAKEN OFF. SEAT BELT LATCHES THEN GET CAUGHT BETWEEN DOOR AND DOOR FRAME, THUS CAUSING DOOR TO CLOSE ON THEM AND RISK BENDING OR BREAKING THEM. THIS HAS ALSO CAUSED AN INDENTATION IN ONE INSIDE DOOR FRAME WHERE THE "DOOR CLOSED" BUTTON CONTACTS, THUS CAUSING THE CAR TO THINK THE DOOR IS STILL OPEN WHEN IT IS CLOSED. MAJOR SAFETY HAZARD IF THE BELT LATCHES BECOME BENT OR WEAKENED BY THE STRESS OF REPEATED DOOR CLOSINGS. *TR

THIS HAS OCCURRED MULTIPLE TIMES. I WAS DRIVING, CAME TO A STOP AND WAS UNABLE TO ACCELERATE TO 25 MPH. THE CAR HESITATED UPON ACCELERATION AND THEN SUDDENLY ACCELERATED. NORMALLY WHEN IT OCCURS IT HAS HAPPENED AFTER A STOP AT A LIGHT, STOP SIGN OR CORNER. HOWEVER, IT HAS ALSO HAPPENED WHILE I'VE BEEN ON THE HIGHWAY, LET OFF THE GAS AND THEN ATTEMPTED TO ACCELERATE. I BROUGHT IT TO MY HONDA DEALER FOR REPAIR AND THEY CANNOT DUPLICATE THE CIRCUMSTANCES. I REPORTED IT TO HONDA HEADQUARTERS AND THEY CAN DO NOTHING IF THE DEALER THE CAN NOT FIND THE PROBLEM AND HAD NO OTHER COMPLAINTS ABOUT THIS PROBLEM WHICH SEEMS UNLIKELY. THIS IS VERY SCARY AND COULD LEAD TO A COLLISION. *TR

THE HEAD LIGHTS ARE EXTREMELY POOR VERY VERY POOR I COULD SEE BETTER WITH A LED FLASHLIGHT THE LIGHTS POINT UP AT THE TREES ON HIGH AND POINT DOWN ON LOW ... YOU CAN NOT SEE ANYTHING ON HIGH.. I ALMOST HIT 2 PEOPLE WALKING ON THE ROAD AND ALSO COUNTLESS DEER.. CHANGING THE BULBS DID NOT WORK.. THE HOLE HEAD LIGHT ASSEMBLES NEED TO BE REDESIGNED OR THE LOWBEAM BYPASSED SO THAT THE LOW AND HIGH ARE ON AT THE SAME TIME... I AM SURE YOU HAVE HAD COMPLAINTS BEFORE DUE TO THE THOUSANDS AND THOUSANDS OF COMPLAINTS ONLINE JUST GOOGLE IT I DID THAT'S HOW I FOUND OUT IT WAS JUST NOT ME WHEN I GET ARRESTED FOR HITTING SOMEONE DUE TO MY HEADLIGHTS SUCKING I WILL BE FILING A CLASS A LAW SUIT AGAINST HONDA. *TR