Page 7 of 9 · complaints 301–350 of 403

2012 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Feb 2, 201529,512 milesFL

BATTERY FAILURE. *TR

Air BagsCrash1 injured
Filed Jan 20, 201560,000 milesCT

WHILE DRIVING SOUTHBOUND ON THE FAR RIGHT LANE OF THE NY STATE THRUWAY THE EVENING OF JAN 8, 2015, I LOST CONTROL OF MY HONDA CRV ON BLACK ICE THAT WAS CAUSED BY A WATER MAIN BREAK WITH A TEMPERATURE OUTSIDE OF ABOUT 20 DEGREES F. THE CAR SKIDDED INTO THE MIDDLE LANE WHERE IT WAS LIT IN THE REAR BY A TRACTOR TRAILER RESULTING IN THE CAR DOING A COMPLETE 360 INTO THE FAR LEFT LANE WHERE THE FRONT END HIT A PICK UP TRUCK. THE DAMAGE TO REAR AND FRONT THE VEHICLE WAS EXTREME. MY COMPLIANT IS THAT THE ONLY AIR BAGS THAT DEPLOYED WERE THE DRIVER'S SIDE AND CURTAIN BAGS. NONE OF THE FRONT AIR BAGS DEPLOYED. I KNOW THAT HONDA HAS HAD ISSUES WITH AIR BAG RECALLS, BUT I HAD VERIFIED DIRECTLY WITH HONDA THAT MY VEHICLE WAS NOT ONE OF THOSE SUBJECT TO A RECALL. I THINK THIS INCIDENT WARRANTS SOME TYPE OF INVESTIGATION INTO WHY THE AIR BAGS DID NOT DEPLOY. *TR

Electrical System
Filed Jan 20, 201549,000 milesPA

SOFTWARE UPDATE FOR BATTERY. HEATER/DEFROSTER BLOWER MOTOR (SUBASSEMBLY MOTOR). DEAD BATTERY. SOFTWARE WAS SUPPOSED TO READ BATTERY VOLTAGE AND WASN'T WORKING CORRECTLY SO HONDA REQUIRED SOFTWARE UPDATE. HAD THAT DONE AT DEALER ON 01/01/15. AT THAT TIME ASKED ABOUT THE HEATER/DEFROSTER NOISE AND THE FACT THAT IT DIDN'T ALWAYS WORK. WAS INFORMED BY DEALERSHIP THE SUBASSEMBLY MOTOR NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $1200.00. ON WEDNESDAY 01/07/15 WENT OUT TO START CAR AND BATTERY WAS DEAD. HAD TO REPLACE WITH NEW BATTERY. CAR WAS PURCHASED APRIL 2012, LESS THAN THREE YEARS OLD. OUT OF WARRANTY DUE TO MILEAGE. SOFTWARE UPDATE DIDN'T WORK IN SENSING VOLTAGE SINCE I CAME OUT TO A DEAD BATTERY 1 WEEK AFTER "UPDATE". SUBASSEMBLY MOTOR PART NOT SOMETHING THAT IS A MILEAGE WEAR AND TEAR ISSUE. CAN BE A SAFETY ISSUE IF DEFROSTER NOT FUNCTIONING PROPERLY SUBSEQUENTLY LEADING TO POOR VISIBILITY THROUGH WINDSHIELD. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 8, 201535,000 milesIL

THE HEATER/DEFROSTER FAILED TO OPERATE AS IT HAD IN THE PAST ON DECEMBER 6, 2013. PREVIOUS TO THAT DATE THE AIR CONDITIONER FAILED TO COOL PROPERLY STARTING IN AUGUST, 2013. HAZY WHITE MATERIAL COATED THE INSIDE OF THE WINDSHIELD REQUIRING CONSTANT WIPING SO WE CEASED USING THE AIR. OVER A SEVERAL WEEK PERIOD IN FALL 2013 THE LEFT SIDE HEATER/DEFROSTER FAILED TO HEAT THE LEFT SIDE OF THE CAR AND THE WINDSHIELD DEFROSTER FAILED REQUIRING US TO STOP THE CAR AND WIPE THE OUTSIDE OF THE LEFT SIDE OF THE WINDSHIELD. THE RIGHT SIDE OF THE CABIN HEATER BLEW SOME HOT AIR AND SOME HOT AIR REACHED THE INSIDE OF THE WINDSHIELD. THE DEALER SERVICE MANAGER AT SCHAUMBURG HONDA LISTENED TO MY COMPLAINT AND AFTER SEVERAL MINUTES RETURNED TO TELL ME ALL OPERATIONS WERE NORMAL AND I NEEDED TO USE THE RECIRCULATION TO EQUALIZE CABIN TEMPERATURE. I IMMEDIATELY TRADED THE CAR SINCE THE WINDSHIELD WAS UNABLE TO DEFROST AND CABIN TO HEAT. SEARCH GOOGLE UNDER " HEATER ON CR-V DOESN'T WORK" TO SEE MULTIPLE STORIES OF SAME AN VIDEOS OF ATTEMPTS LIKE MINE TO WORK HEATER/DEFROSTER COMPLAINTS. *TR

Electrical System
Filed Jan 6, 201527,000 milesOH

THE HEATER IN THIS CAR BLOWS COLD AIR AND IT IS NEARLY IMPOSSIBLE TO WARM UP DURING LONG COMMUTES EVEN WHEN THE FAN AND HEAT ADJUSTMENTS ARE ON HIGH. IT HAS NOT IMPROVED DURING THE PAST THREE MONTHS OF COLD WEATHER AND IT DOESN'T DO ANY GOOD TO PURCHASE AN AWD VEHICLE WHEN THE HEAT DOESN'T EVEN WORK.

Equipment › Electrical
Filed Dec 9, 2014150 milesCA

SIRS WE HAVE TAKEN THIS CAR TO THE DEALERSHIP 6 DOCUMENTED TIMES TO REPAIR OR REPLACE A DISTRACTIVE DRIVING ISSUE THAT INVOLVES THE IN DASH NAVIGATION SYSTEM, BLUETOOTH AND GPS PAIRING. AFTER 2 YEARS OF VISITS TO VALENCIA HONDA, I WAS TOLD THAT THE PROBLEM COULD NOT BE FIXED. I HIRED THE LAW FIRM OF PARKER STANSBURY TO INITIATE A " LEMON LAW" PROTECTION BY CALIFORNIA CIVIL CODE 1793.22. AMERICAN HONDA HAS RESPONDED AND DENIED MY REQUEST FOR REPURCHASE OR REPLACE THE DEFECTED UNIT OR THE ENTIRE VEHICLE. SINCE THIS COMPLAINT INVOLVES DISTRACTIVE DRIVING ISSUES, IT IS OUR BELIEF THAT AMERICAN HONDA IS NOT ONLY PUTTING OUR SAFETY AT RISK BUT THE SAFETY OF ALL OTHER 2012 HONDA CR-V OWNERS AT RISK THAT MAY HAVE THE SAME DEFECTIVE NAVIGATION SOFTWARE. THE ARROGANCE OF AMERICAN HONDA SHOULD NOT BE TOLERATED. I WILL BE REQUESTING AN ARBITRATION HEARING WITH THE BETTER BUSINESS BUREAU IN AN ATTEMPT TO RESOLVE OUR CONCERNS ANY ASSISTANCE YOU CAN PROVIDE WILL BE GREATLY APPRECIATED TO IDENTIFY THE CAUSE OF THE PROBLEM AND TO RESOLVE THIS SAFETY CONCERN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Dec 3, 201425,000 milesNY

ENGINE CRANKED BUT VEHICLE WOULD NOT START. TOWED TO SERVICE STATION. ANALYZED AND FIXED BY SHORTING BATTERY CABLES. I WAS TOLD THAT THERE WAS A HONDA SERVICE BULLETIN ON THIS. I WAS ALSO TOLD THAT NO REPAIR WAS POSSIBLE TO PREVENT THIS FROM HAPPENING AGAIN. CALLED A "GLITCH" IN THE COMPUTER SYSTEM. MY CONCERN IS THAT IF THIS ENGINE FAILURE HAPPENED IN TRAFFIC, A REAR END COLLISION COULD HAVE HAPPENED. I DO NOT KNOW WHAT OTHER SYSTEMS ON THE CAR LIKE AIRBAGS ETC. WERE INOPERATIVE BECAUSE OF THIS PROBLEM. *JS

Electrical System
Filed Dec 2, 2014MN

WITH THE COOLER WEATHER UPON US, WE BEGAN USING THE HEAT RECENTLY. AS A COUPLE OTHERS HAVE ALSO NOTED, THE DRIVER SIDE "HEAT" IS BLOWING COOL/COLD AIR. THE ENGINE IS WARMING UP AND THE PASSENGER SIDE HEAT IS WORKING AS EXPECTED. *JS

Visibility › Defroster/Defogger/Hvac System
Filed Nov 19, 201450,000 milesMO

ON THE DRIVER SIDE, COLD AIR BLOWS CLOSE TO THE DRIVER SIDE DOOR. UNABLE TO MAKE IT WARM. VERY UNCOMFORTABLE IN THE WINTER. I SEE THAT THIS IS HAPPENING TO SOMEONE ELSE. *TR

Engine
Filed Nov 19, 201430,000 milesMN

DURING COLD WEATHER (WINTER) WHEN VEHICLE IS STARTED FIRST TIME IN THE MORNING THERE IS A ONE TIME GRINDING NOISE? DEALER INDICATED THAT THE ISSUE WAS WITH THE VARIABLE TIMING CONTROL VALVE, DEALER REPLACED VTC, NOISE DIDN'T GO AWAY. DEALER NOW INDICATES THAT HONDA IS WORKING ON PERMANENT SOLUTION BUT IT HAS BEEN CLOSE TO A YEAR AND NO PERMANENT SOLUTION SO FAR. *TR

Air BagsCrash1 injured
Filed Nov 18, 201450,000 milesTX

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING 55 MPH, A DEER RAN OUT IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP WHERE IT WAS REPAIRED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Visibility › Sun/Moon Roof Assembly
Filed Nov 17, 201455,000 milesWA

I WAS DRIVING ON THE FREEWAY WITH NO CARS AROUND AND I HEARD A LOUD SOUND LIKE A GUNSHOT THEN MY SUNROOF EXPLODED AND GLASS SHOWERED DOWN ON ME. WHEN I REVIEWED THE DAMAGE, THE GLASS WAS PUSHED OUTWARDS AND THERE WAS NO SIGN SOMETHING HAD IMPACTED IT. *TR

Electrical System
Filed Nov 9, 201439,000 milesDE

DRIVER SIDE DOES NOT BLOW HOT AIR, THE CAR BLOWS HOT AIR ON THE PASSENGER SIDE BUT COLD AIR ON THE DRIVER SIDE, ITS DIFFICULT TO DRIVE CAR IN COLD WEATHER CONDITIONS DUE TO THIS ISSUE, AS LEGS AND HANDS BECOME NUMB DUE TO COLD AIR BLOW ON DRIVERS SIDE, WHICH WILL POTENTIALLY LEAD TO PULL OVER MANY TIMES WHILE DRIVING OR MAY LEAD T CRASH IN THE FUTURE, MANY 2012 CRV MODELS HAVE THIS ISSUE. A RECALL SHOULD BE CALLED AND THE ISSUE FIXED IMMEDIATELY, THANKS *TR

Service BrakesCrash1 injured
Filed Nov 4, 20146,723 milesTN

I WENT TO PARK IN A DIAGONAL, ON STREET PARKING SPOT, AND APPLIED THE BRAKE TO STOP. THE CAR INSTEAD ACCELERATED, JUMPED THE CURB AND PROCEEDED INTO AN ADJOINING PARKING LOT. I TURNED HARD RIGHT TO AVOID VEHICLES AND STRUCK THE RETAINING WALL AT THE BACK OF THE LOT WITH MY LEFT FRONT QUARTER PANEL. THIS IMPACT STEEPENED THE TURN AND SHOT ME BACK OUT OF THE LOT AND ONTO THE STREET. I PROCEEDED UP THE STREET, THE CAR ACCELERATING ALL THE TIME. I TRIED TO DETERMINE IF I WAS ACCIDENTALLY STEPPING ON THE GAS, AND FELT I WAS INDEED ON THE BRAKE. MY CAR PROCEEDED RAPIDLY UP THE STREET, OVER 1/10TH MILE IN DISTANCE. IN A PANIC TO TRY AND STOP THE CAR I STOMPED ON THE EMERGENCY BRAKE, WHICH LOCKED UP THE REAR WHEELS. MY REAR TIRES WERE IN A SKID FOR OVER 150 FEET, WHICH PRODUCED A SIDEWAYS SKID, THE CAR TURNING RIGHT AND SLAMMING BROADSIDE INTO A PARK VEHICLE WHICH STOPPED ME. I FEEL THIS IS A CASE OF UNINTENDED ACCELERATION, AND HAVE BEEN MADE AWARE OF OTHER SUCH INCIDENTS IN LATE MODEL CRVS. *TR

Visibility/Wiper
Filed Oct 23, 2014PA

I AM WRITING TO SEE THE ISSUE I AM FACING WITH MY CAR IS A SAFETY CONCERN OR NOT. I CONTACTED HONDA AND THEY INDICATED ALL OF THEIR HONDA CRV 2012 MODELS ARE DESIGNED THE SAME WAY TO PROTECT THE INTERIOR ELECTRIC MECHANISM OF THE CAR. I HAVE A VISIBILITY PROBLEM WHEN IT IS RAINING OR THERE IS MOISTURE ON THE SIDE WINDOWS (ALL FOUR SIDES INCLUDING DRIVER SIDE) OF MY HONDA CRV. SO WHEN IT RAINS OR THERE IS MOISTURE ON THE SIDE WINDOW WHILE THE CAR WAS SITTING THEIR OVERNIGHT, I AM HAVING DIFFICULTY TO WIPE OFF ANY WATER DROPLETS OR MOISTURE BY SLIDING MY SIDE WINDOW DOWN. I HAVE TESTED MANY OTHER CARS. ALL OF THEM SQUEEZES OFF THE WATER ON THE WINDOW BY JUST SLIDING THE WINDOW. MY HONDA CRV DOESN'T ALLOW ME TO DO THAT. I BROUGHT THIS TO ATTENTION BACK IN 2012 TO HONDA. I WAS ADVISED TO ALWAYS TO PROPERLY WIPE OFF MY WINDOWS WITH A CLEAN CLOTH BEFORE DRIVING. I UNDERSTAND THAT IT MY RESPONSIBILITY TO ENSURE I HAVE CLEAR VISIBILITY BEFORE STARTING TO DRIVE. I HAVE BEEN DOING THIS SINCE 2011. MY QUESTION WAS WHAT IF IT RAINING HEAVY AND I AM DRIVING. THERE IS AN URGENT NEED TO SEE CARS BEHIND ME USING MY SIDE-VIEW MIRROR. I SLIDE MY WINDOW TO HAVE A CLEAR VISIBILITY AND CLOSE MY WINDOW BACK AGAIN. AGAIN THEIR A NEED TO DO SO? SHOULD I KEEP DOING THESE OVER AND OVER? *TR

Electrical System
Filed Oct 9, 201420,000 milesCA

CAR WOULDN'T START REQUIRED JUMP. *TR

Vehicle Speed Control
Filed Oct 1, 201434,625 milesFL

GAVE THE GAS TO TAKE OFF FROM A DEAD STOP AND THE CAR HAD NO REACTION. SEEMED LIKE THE ENGINE DIED OR STOPPED RUNNING. I HAD TO GIVE THE GAS HARDER AND THE ENGINE CAUGHT AND THE TIRES SKIDDED. THIS HESITATION LEFT MY CAR IN A DANGEROUS POSITION AS I WAS ENTERING A 55 MPH ROAD. I HAD PLENTY OF TIME TO GET ON THE ROAD UNTIL IT FINALLY STARTED MOVING. THIS HAS HAPPENED SEVERAL TIME SINCE. YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AGAIN. *TR

Steering
Filed Sep 15, 20149,000 milesCA

I BOUGHT THE 2012 CRV EX IN DEC 2012. THERE HAVE BEEN MULTIPLE FAILURES IN MY CAR AC DIED, VIBRATIONS, BATTERY DIED WHILE DRIVING. THE FOLLOWING IS THE MAJOR INCIDENT WHICH OCCURRED IN MY CAR. WHILE DRIVING AT AROUND 40 MILES, THE STEERING OF THE CAR STOPPED RESPONDING AND STARTED RESPONDING AFTER FEW SEC AND THEN WENT BAD. I STOPPED MY CAR CAUTIOUSLY, MISSED HITTING THE CAR IN FRONT OF ME. TOOK ON THE SIDE OF THE STREET AND TRIED TO MOVE BACK AND FORTH. AFTER 10 MINS AND LOT OF HONKS FROM OTHER CAR IT STARTED RESPONDING. WHILE THIS THING WAS GOING ON MY WIFE TOOK THE VIDEO. TOOK IT TO THE DEALERSHIP SLOWLY DRIVING AND THE DEALER SAID THERE IS NO ISSUE IN THE CAR AND I CAN TAKE THIS AWAY. SCARED TO DEATH, I ASKED DEALER THAT I WILL NOT TAKE THE CAR BACK AND SENT HIM THE VIDEO OF MY CAR BY UPLOADING IT ON YOU TUBE. AS SOON AS THEY SAW THE VIDEO, AS USUAL IT BECAME A SAFETY CONCERNS AND HE THEN DID NOT WANT ME TO TAKE THE CAR BACK. THEY FOUND SOME ISSUE AND FIXED IT AFTER KEEPING THE CAR FOR TWO DAYS. NO ISSUES WITH THE STEERING SINCE THEN BUT MY AC DIED SUDDENLY NOW. I TOOK MY CAR OVER 15 TIMES TO DEALERSHIP IN 1 YEAR OF NEW PURCHASE. OPENED A CASE WITH HONDA CUSTOMER SERVICE AND THEY SAID "THIS IS WHAT WARRANTY IS FOR". GOOD GOING HONDA. I AM NEVER GOING TO BUY ANY CAR IN FUTURE FROM THEM. THEY BELIEVE THEIR PRODUCT IS BERY GOOD AND SO THEY DO NOT DEAL PROPERLY WITH ANY PROBLEM THEY HAVE IN THE CARS. I STILL HAVE THE YOUTUBE VIDEO, I CAN SHARE THAT IF IT IS OF SOME USE TO ANY

Steering
Filed Sep 11, 201422,200 milesMN

WHILE DRIVING LESS THAN 30 MPH, THE POWER STEERING FAILED ON TWO OCCASIONS WITH MY 2012 HONDA CRV. IT BECAME VERY DIFFICULT TO TURN THE WHEEL AND THE POWER STEERING INDICATOR LIGHT WAS ON, AND THE ONLY THING I COULD REALLY DO IS STOP IN THE MIDDLE OF THE STREET. WHEN I TURNED OFF THE VEHICLE AND RESTARTED IT, THE STEERING WORKED FINE AGAIN. THE SAME THING HAPPENED AGAIN ABOUT ONE WEEK LATER. I TOOK IT TO MY HONDA DEALER IN INVER GROVE HEIGHTS, MN, TO HAVE IT CHECKED. THEY COULD SEE FROM THE TWO CODES THAT SOMETHING HAPPENED BUT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED HONDA, WHO INDICATED IT COULD HAVE SOMETHING TO DO WITH THE BATTERY CONNECTION SO THEY CHECKED/REPLACED THE GROUNDING WIRE TO THE BATTERY AND ALSO CHECKED ALL OF THE CONNECTIONS. I PREVIOUSLY HAD PROBLEMS WITH THE BATTERY ABOUT 6 MONTHS AFTER GETTING THE NEW VEHICLE. I HAD TROUBLE WITH THE VEHICLE STARTING EVEN IN THE GARAGE. I HAD IT INTO THE DEALERSHIP AT LEAST THREE DIFFERENT TIMES WHEN THEY DETERMINED I HAD A BAD BATTERY. AFTER THEY REPLACE THE BATTERY, I DID NOT HAVE ANY PROBLEMS WITH IT STARTING AGAIN. IT MAKES ME WONDER IF THE PREVIOUS BATTERY ISSUE AND THE STEERING ISSUE COULD BE RELATED I HAVE ONLY BEEN DRIVING IT A FEW DAYS, BUT IT HAS NOT HAPPENED AGAIN AS YET. IF IT HAPPENS AGAIN, I WILL TAKE THE VEHICLE TO MY HONDA DEALER AND UPDATE THIS COMPLAINT. HAVING STEERING FAILURE IS OBVIOUSLY A VERY SERIOUS SAFETY ISSUE, WHICH I AM VERY CONCERNED ABOUT. *TR

Fuel/Propulsion System
Filed Sep 6, 201419,575 milesCA

THE LISTED VEHICLE ABOVE STALLS OR HESITATES INTERMITTENTLY WHILE DRIVING AND CHANGING SPEEDS. *TR

Electrical System
Filed Aug 29, 201431,918 milesIL

THE BATTERY KEEPS GOING DEAD. THE GREEN LIGHT IN THE BATTERY- IS GREEN SHOWING FULLY CHARGED, BUT IT WON'T TURN THE MOTOR OVER. IT APPEARS IT IS UNDER CHARGED, HAVE BEEN STALLED 6-8 TIMES. I HAVE TO CARRY A JUMP BATTERY NOW. FOUND OUT HONDA HAS A SERVICE BULLETIN 12-041 ON THIS PROBLEM. IT NEEDS TO BE ESCALATED, TOO MANY PEOPLE GETTING STRANDED. THERE NEEDS TO BE A RECALL ON THIS.

Electrical System
Filed Aug 20, 201417,800 milesCA

SIGNIFICANT NUMBER OF VEHICLES MANUFACTURED IN 2012, HAVE A BATTERY PROBLEM FOR WHICH A SERVICE BULLETIN HAS BEEN CREATED INTERNALLY WITHIN HONDA. HOWEVER, THE COMMUNICATION WAS NEVER SENT TO THE OWNERS, AN ONLINE QUERY DOES NOT SHOW ANY RECALLS FOR THIS VEHICLE. DUE THE LACK OF COMMUNICATION, THE OWNERS HAD TO CARRY A PORTABLE JUMP STATION TO GET THE CAR STARTED EVERYTIME THE BATTERY DIED. *TR

Engine
Filed Jul 24, 201415,000 milesNC

THIS IS SIMILAR TO THE COMPLAINT ON THE 2013 I SAW POSTED WHICH IS..." THE CONTACT OWNS A 2013 HONDA CR-V. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE FRONT END. THE FAILURE WAS RECURRING AND INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,000. KMJ ..... ON MY 2012, IT HAS BEEN IN TO SERVICE FOR THIS PROBLEM TWICE- THEY REPLACED AN ACTUATOR FOR THE STARTER- BUT NOW ADMIT THAT IS NOT THE PROBLEM. IT USUALLY OCCURS IN COLDER WEATHER AND IT IS A HECK OF A LOUD GRINDING NOISE WHEN STARTING THAT CONTINUES AFTER THE KEY HAS BEEN RETURNED TO NORMAL.. FOR UP TO ABOUT 20 SECONDS. I WAS TOLD THAT HONDA KNOWS ABOUT THIS PROBLEM AND ADMITS TO IT.. AND IS WORKING ON A FIX-- BUT THAT WAS A FEW MONTHS AGO NOW- AND I HAVE NOT HEARD FROM THEM WHAT TO DO... WE DO NOT TRUST THIS CAR TO START- AND WILL BE WORRIED MORE AS WINTER APPROACHES..THE PRIMARY REASON WE BUY HONDA'S TO BE DEPENDABLE. *TR

Service Brakes
Filed Jun 16, 201414,000 milesWI

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS. THE FRONT BRAKES WERE REPLACED AND THE FRONT ROTORS WERE RESURFACED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Visibility › Glass, Side/Rear
Filed Jun 12, 201432,000 milesSC

DRIVING DOWN THE INTERSTATE, ALL WINDOWS ROLLED UP. AC POWERED ON AND THE PASSENGER SIDE WINDOW EXPLODED. NOTHING HIT WINDOW, NOTHING EVEN IN CLOSE TO VEHICLE. VERY SMALL CHILD RIDES IN THIS CAR. *TR

Electrical System › Alternator/Generator/Regulator
Filed May 15, 201416,400 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND WOULD ALSO STALL INTERMITTENTLY. THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BATTERY FOUR TIMES AND THE ALTERNATOR HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,400.

Electrical System
Filed Apr 23, 201424,000 milesPA

ELECTRICAL WIRES AND SENSORS ARE MADE OF SOY BASE WHICH ATTACKS CRITTERS TO CHEW ON THEM. ON SEVERAL OCCASIONS CAR WAS NOT ABLE TO START OR FAILED SHORTLY AFTER. CAR WAS IN FOR REPAIRS TWICE IN A ONE WEEK PERIOD. REPAIR COST WAS $500 THE FIRST TIME AND OVER $1500 THE SECOND. THERE IS NO REASON TO BELIEVE THAT THERE WILL NOT BE MORE INCIDENTS. HONDA'S CUSTOMER SERVICE DEPARTMENT OFFERS NO HELP AND DOES NOT HAVE ANY ADVISE TO STOP THIS FROM HAPPENING AGAIN. HONDA NEEDS TO RECALL THESE VEHICLES AND REPLACE THEM WITH PLASTIC COATED WIRES.

Steering
Filed Apr 14, 201433,714 milesNJ

ON 4/9/14 I WAS DRIVING MY VEHICLE IN HEAVY TRAFFIC DURING RUSH HOUR (STOP AND GO) TRAFFIC. SUDDENLY EPS INDICATOR LIGHT CAME ON, THE VEHICLES STEERING BECAME DIFFICULT TO MANEUVER. I WAS UNABLE TO TURN STEERING WHEEL WITHOUT EXTREME EFFORT, WAS A VERY DANGEROUS SITUATION. UPON ARRIVAL HOME, I TURNED OFF VEHICLE AND RESTARTED IMMEDIATELY, ISSUE DISAPPEARED, VEHICLE'S STEERING WAS NORMAL.. ON 4/12/14 VEHICLE TAKEN TO BURNS HONDA, MARLTON, NJ FOR AN INSPECTION OF THE VEHICLE STEERING ISSUE AS RECOMMENDED BY HONDA AMERICA. HONDA DEALER INSPECTED VEHICLE FOR WHICH THEY INDICATED THAT DIAGNOSIS OF VEHICLE COMPUTER SHOWED EPS CODE CAME ON PREVIOUSLY,BUT ALL CODES ARE CLEAR AND NO FAULT PRESENT AT TIME. ON 4/14/14 WHILE DRIVING VEHICLE TO WORK IN THE EARLY HOURS OF THE MORNING, EPS LIGHT INDICATOR CAME ON AT 8:13 A.M., SAME SITUATION, HEAVY TRAFFIC, STOP AND GO TRAFFIC. EPS (ELECTRONIC POWER STEERING) LIGHT INDICATOR RETURNED, I PULLED OVER (AS REFERENCED IN THE MANUAL) TURNED ENGINE OFF ENGINE, THEN RE-STARTED, SYSTEM SEEMED TO RESET ITSELF. A FEW MINUTES LATER EPS LIGHT CAME ON AGAIN, STEERING WHEEL VERY DIFFICULT TO NAVIGATE AS PREVIOUSLY STATED. I PULLED OVER, TURNED ENGINE OFF AND RESTARTED. THE SAME PROBLEM/ISSUE CONTINUED TO PERSIST APPROX. EIGHT MORE TIMES; I WAS SLOWLY CAPABLE TO GUIDE VEHICLE DIRECTLY TO THE SAME DEALER (BURNS HONDA). HONDA AMERICA HAS BEEN NOTIFIED OF THIS PROBLEM FROM THE FIRST INCIDENT OF 4/9/14 AND MOST RECENT INCIDENT TODAY 4/14/14. AWAITING RESPONSE

Electrical System
Filed Mar 27, 201420,056 milesNY

MY 2012 CR-V HAS CUSTOMIZABLE AUTO DOOR LOCK FUNCTION. IT HAS COUPLE OPTION. 1. WITH VEHICLE SPEED, 2. SHIFT FROM P. PROBLEM WITH OPTION 2. I SELECT OPTION 2. BECAUSE I WANT TO GET MORE SECURE SAFETY. NOT LESS THE SECURE SAFETY. WHEN I WAS ESCAPING FROM CLOSE ROAD, I NEED TO DRIVE BACK. I STARTED ENGINE AND OPEN DRIVER DOOR TO MAKE SURE MY REAR TIRE IS GOING RIGHT WAY. CHANGED GEAR P TO R. AND DOOR DIDN'T AUTOMATICALLY LOCK. I GUESS THERE IS PROTECTION FOR WHEN DRIVER DOOR OPEN AND ENGINE RUNNING, DOOR DIDN'T LOCK ITSELF. I UNDERSTAND THAT. BUT I ESCAPE FROM THERE AND CLOSE DOOR AND CHANGE GEAR R TO D. AND DRIVE UP TO 40 MPH. AND DOOR IS STILL UNLOCK. THIS IS AN ERROR. THEY CAN NOT ADVERTISE THEY HAVE AUTO LOCK FUNCTION FOR SAFETY. THE FUNCTION GIVE PEOPLE TO UNDERSTAND FOR HAVE MORE SECURE SAFETY BY CAR. THEY MUST WATCH SAFETY WHILE CAR IS DRIVING MORE THEN 20MPH OVER 500 FEET. IF THEY THINK REALLY CARE ABOUT SAFETY, THEY SHOULD LOCK OTHER DOORS AT LEAST. AND KEEP WATCH WHAT'S CAR STATUS. *TR

Power Train
Filed Mar 26, 201410 milesVA

TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. UPDATED 05/19/14 MA THE CONSUMER STATED THAT WHEN PULLING INTO TRAFFIC AND DEPRESSING THE ACCELERATOR THE ENGINE IDLES THEN SUDDENLY LAUNCHES FORWARD. THE FAILURE OCCURS INTERMITTENTLY. A NEW THROTTLE BORE WAS INSTALLED BUT THE FAILURE RECURRED. UPDATED 05/28/2014 *JS

Engine
Filed Feb 18, 201420,000 milesNY

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE AFTER BEING IDLE FOR AN EXTENDED TIME, THE CONTACT HEARD A RATTLING NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE VTC ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BUT DID STATE THAT THE VEHICLE WAS CONSUMING MORE THAN 2.5 QUARTS OF ENGINE OIL WITHIN A 15 DAY SPAN. THE MANUFACTURE WAS CONTACTED AND STATED THAT THEY WOULD FURTHER INVESTIGATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 26,492.

Air BagsCrash
Filed Feb 16, 201424,000 milesNH

I TURNED LEFT WITH THE RIGHT-OF-WAY AT A STOP LIGHT. ONCOMING CAR FAILED TO BREAK, RAN A RED, AND HIT FRONT PASSENGER SIDE WHEEL WELL, ON-COMING BETWEEN 40 AND 45 MPH. FRONT AND PASSENGER SIDE AIRBAGS DEPLOYED, DRIVER SIDE DID NOT. UPON COLLISION, I JOLTED FORWARD AND AFTER WE STOPPED MOVING, I NOTICED THAT THE MALE BUCKLE WAS NO LONGER CONNECTED TO THE FEMALE BUCKLE IN MY (DRIVER-SIDE) APPARATUS. I CONSIDER MYSELF VERY LUCKY THAT I WASN'T HURT, AND AM NOT UNDER THE IMPRESSION THAT THE BELT IS DESIGNED TO OPERATE THAT WAY. *TR

Visibility/Wiper
Filed Feb 1, 20149,500 milesNY

THE WINDSHIELD SPRAYER ON THE HONDA CR-V 2012 FREEZES UNDER 30 DEGREES AND DOES NOT WORK TO CLEAN THE WINDSHIELD. I CAN NOT DRIVE MY CR -V IN THE SNOW BECAUSE VISIBILITY COULD BE ZERO AND I WOULD NOT BE ABLE TO CLEAR THE SNOW FROM MY CAR. I JUST CAN NOT SEE OUT MY WINDSHIELD.YOU WOULD THINK HONDA WOULD HAVE A BETTER DESIGN FOR THERE NEW CR-V. IN THE SNOW STORM, I HAD TO OPEN MY DRIVER'S SIDE WINDOW AND DRIVE HOME LOOKING OUT THAT WINDOW TO GET HOME SAFELY. I CAN NOT BELIEVE THAT IN 2014 WE CAN NOT HAVE A CAR WHOSE WINDSHIELD SPRAYER WORKED PROPERLY IN THE SNOW!!!THAT IS A SAFETY ISSUE. *TR

Fuel System, Gasoline
Filed Jan 23, 20145,000 milesMI

I PAID CASH FOR A NEW 2012 CR-V EX L WITH NAV. WITHIN A FEW MONTHS OF PURCHASE, THE CAR BROKE DOWN. I STOPPED FOR GAS AND IT WOULD NOT START. I AM A SINGLE FEMALE AND HAD TO WALK IN THE DARK TO WALMART, BUY JUMPER CABLES AND FLASH SOMEONE DOWN FOR A BOOST. TOOK THE CAR TO THE DEALER AND THEY STATED NOTHING WAS WRONG WITH THE CAR. IT KEEPS HAPPENING OVER AND OVER AGAIN. IT HAS BROKEN DOWN SEVERAL TIMES AND EACH TIME I TAKE IT TO THE DEALER, THEY SAY NOTHING IS WRONG WITH IT. I'VE HAD TO PAY OUT OF POCKET FOR A TOW TRUCK AND REPAIRS THAT STILL DID NOT FIX THE PROBLEM. I TOOK IT TO ANOTHER HONDA DEALERSHIP AND IT BROKE DOWN WHILE AT THE DEALER. IT WOULD NOT START. WAS COMPLETELY DEAD. THEY RAN SEVERAL TEST AND LIKE THE OTHER DEALER STATED THEY CAN NOT FIND ANYTHING WRONG WITH IT. LESS THAN THREE WEEKS LATER, IT BROKE DOWN AGAIN. IT IS STILL IN THE SHOP. BEEN THERE FOR 2 WEEKS AND THEY STILL HAVE NO CLUE WHATS WRONG WITH THE CAR. HONDA TRIED TO START THE CAR YESTERDAY AND IT WOULD NOT START, COMPLETELY DEAD. THEY HAVE CHECKED EVERYTHING (BATTERY, ALTERNATOR, RECALLS, ELECTORAL, ETC.) SEVERAL TIMES AND IT COMES BACK SAYING GOOD CONDITION. SOMETHING IS WRONG WITH THIS CAR AND HONDA WON'T ADMIT IT OR TAKE RESPONSIBILITY. IT IS OBVIOUSLY SOMETHING WRONG WITH THIS VEHICLE. *TR

Power Train
Filed Jan 22, 2014ID

SUBMISSION FROM CONSTITUENT RE 2012 HONDA CR-V INTERMITTENT PROBLEM. *SMD THE CONSUMER STATED THE VEHICLE WOULD PAUSE, WHEN SHE ATTEMPTED TO ACCELERATE AFTER THE VEHICLE, HAD BEEN IDLING. THERE WAS ZERO RESPONSE FOR 3-4 SECONDS, THEN THE VEHICLE WOULD UNCONTROLLABLY SURGE FORWARD. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS HER USING HER LEFT FOOT TO BRAKE. THE PROBLEM HAS SINCE BEEN RESOLVED. UPDATED 01/30/14

Power Train
Filed Jan 16, 201420,700 milesOH

CARS AWD ORANGE LIGHTS WERE ON, ON COLD DAYS (6TH AND 7TH JANUARY, 2014, EST). OUTSIDE TEMPERATURE WAS BETWEEN -5F TO -10F (AS INDICATED BY CARS DASH). I DO NOT HAVE A GARAGE. FELT CARS FRONT WHEELS WERE THE ONLY ONES GETTING POWER. I DON'T THINK AWD WAS WORKING. *TR

Electrical System
Filed Jan 16, 201420,700 milesOH

VEHICLE DID NOT START ON A COLD MORNING (TUESDAY 07TH JANUARY, 2014, 9:30 AM EST). OUTSIDE TEMPERATURE WAS AROUND -10F (AS INDICATED BY CARS DASH). I DO NOT HAVE A GARAGE. SO CAR WAS PARKED OUTSIDE. I CLEARED SNOW ON TOP OF CAR AND I TRIED STARTING, BUT IT WONT START. I GAVE THE STARTER, 10-12 MINUTES RECOVERY TIME BETWEEN TRYING SUBSEQUENT STARTS. BUT, CAR WOULD MAKE CLICKING NOISE. GEICO EMERGENCY ROADSIDE WAS BACKED UP AND THEY SAID IT WILL TAKE 6 HOURS TO SEND SOME ONE. I HAD TO GET IT JUMP STARTED LATER THAT EVENING. ADDITIONAL FACTS: (I USE THE CAR EVERYDAY. I DID NOT LEAVE ANY ELECTRICAL APPLIANCE/LIGHTS ON ON THE ABOVE DAY). *TR

Vehicle Speed Control
Filed Jan 5, 20148,500 milesOR

I WAS DRIVING IN TOWN AT ABOUT 15 MPH AND WAS SLOWING FOR A LEFT TURN WHEN THE VEHICLE SURGED FORWARD, THE SURGE LASTED FOR ABOUT 3 SECONDS, I APPLIED THE BRAKES BUT AM NOT SURE IF THIS STOPPED THE SPEED SURGE OR IT WENT AWAY ON ITS OWN. SO FARE THIS HAS ONLY HAPPENED THE ONE TIME AND IN NO TRAFFIC, BUT AM VER CONCERNED ABOUT FUTURE INCIDENT'S. *TR

Visibility/Wiper
Filed Jan 2, 201420,000 milesMO

WINDSHIELD SPRAYER FREEZES AT ANY TEMP UNDER 30 DEGREES. EITHER THERE IS A FLAW IN THE DESIGN OF THE SPRAY OR THE SLOPE OF THE HOOD WHICH ALLOWS THE SPRAYERS TO FREEZE TEMPS UNDER 30 DEGREES. THIS MAKE DRIVING IN SNOW WEATHER VERY DANGEROUS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE. *TR

Fuel System, Gasoline
Filed Dec 12, 20132,000 milesTN

I PURCHASED A NEW 2012 CRV IN MARCH, 2012 & OCCASIONALLY AT LOWER SPEEDS IT WOULD HESITATE FOR A COUPLE SECONDS BEFORE RESPONDING TO GIVING IT GAS, ESPECIALLY WHEN TURNING A CORNER. A COUPLE TIMES I WAS ALMOST REAR ENDED DUE TO THE HESITANCY. AT THAT TIME I THOUGHT I HAD BAD GAS CAUSING THE PROBLEM, ESPECIALLY SINCE IT ONLY DID IT PERHAPS 5 TIMES IN THE FIRST 15,000 MILES & I WAS UNABLE TO DUPLICATE THE PROBLEM IMMEDIATELY AFTER. RECENTLY AROUND 20,000 MILES IT SEEMED TO BE INCREASING THE FREQUENCY THAT IT WAS HAPPENING, SO ON 11-29-2013 I INQUIRED AT THE HONDA DEALER & WAS TOLD THAT THEY HAD RECEIVED COMPLAINTS ABOUT IT FROM OTHERS BUT HAD NO SOLUTION. THEY SUGGESTED THAT I MIGHT AVOID USING THE ECON BUTTON SINCE THAT SEEMED TO BE PART OF THE PROBLEM. THEY WAS ALSO ANOTHER GENTLEMAN AT THE DEALERSHIP AT THE SAME TIME WITH A 2012 CRV & HE HAD THE SAME PROBLEM BUT WITH GREATER FREQUENCY THAN WHAT I WAS HAVING. I JUST RETURNED FROM A TRIP OF ABOUT 1,800 MILES & THE FREQUENCY HAS INCREASED DRAMATICALLY, 6-8 TIMES DURING THE TRIP. DURING HEAVY TRAFFIC I DISENGAGED THE ECON BUTTON, BUT I STILL CONTINUED TO HAVE THE PROBLEM OF IT HESITATING EVEN WITH THE ECON BUTTON DISENGAGED. ON 12-10-2013 I WAS BACK AT THE DEALERSHIP FOR MAINTENANCE & TOLD THEM THAT THE FREQUENCY WAS INCREASING; THEY SAID THEY COULD NOT DUPLICATE IT & HAD NO KNOW SOLUTION TO THE PROBLEM. THEY ARE SAYING THAT THE PROBLEM HAS TO DO WITH "GRAY MATTER"' IN THE COMPUTER SYSTEM THAT ALLOWS IT TO ACHIEVE MAXIMUM EFFICI

Visibility
Filed Nov 26, 201332,700 milesFL

UPON LEAVING WORK, WIFE HEARD A WIND NOISE COMING FROM THE SUNROOF, AS IF IT WAS OPEN. UPON SLIDING BACK THE COVER (SLIGHTLY), SHE NOTICED THE GLASS WAS SHATTERED (WITH A BIG HOLE), AND BULGING OUTWARD OR TOWARD THE INTERIOR. SHE WAS NOT AROUND ANY OTHER VEHICLES SO IT IS UNLIKELY THE CAUSE WAS A BOUNCING ROCK OR PEBBLE. UPON CALLING THE DEALERSHIP WHERE THE CAR WAS PURCHASED, THEY REFERRED US TO A LOCAL AUTO GLASS SHOP. UPON CALLING HONDA OF AMERICA, THEY REFERRED US TO OUR INSURANCE COMPANY. BY THE WAY, THE CAR IS STILL UNDER FULL WARRANTY. WHAT CAN WE DO? IT SHOULD BE UNDER WARRANTY, SHOULDN'T IT? *TR

Exterior Lighting
Filed Nov 25, 20137,737 milesVA

TL* THE CONTACT OWNS 2012 HONDA CRV. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE PROPER ILLUMINATION COVERAGE. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOW BEAM HEADLIGHTS WOULD NOT PROVIDE COVERAGE OVERHEAD OR ON THE SIDES OF THE VEHICLE. THE HIGH BEAM HEADLIGHT WOULD ILLUMINATE MUCH HIGHER THAN NORMAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE HEADLIGHT FAILURE WAS NOT A MANUFACTURING DEFECT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 7,737 AND THE CURRENT MILEAGE 24,000.

Visibility/Wiper
Filed Nov 19, 20131,200 milesMI

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO THE CONTACT'S FIELD OF VISION, DECREASING HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DRIVER'S SIDE WINDSHIELD WIPER NEEDED TO BE REPLACED. THE WINDSHIELD WIPER WAS REPLACED BUT DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 18,000.

Visibility
Filed Nov 16, 201321,025 milesAZ

SUN VISOR WILL NOT STAY UP. REPLACED ONCE AND ONLY WORKED FOR ONE DAY. HONDA DEALERSHIP ORDERED A SECOND ONE AND WE WERE TOLD THAT IT WOULD NOT WORK EITHER, THAT IT WAS AN AMERICAN HONDA ISSUE. WE WERE TOLD THAT IT WAS NO USE TO REPLACE IT THAT IT WOULD JUST HAPPEN AGAIN. *TR

Exterior Lighting
Filed Nov 4, 20136 milesVA

I HAVE HAD THE HEADLIGHTS ADJUSTED 3 TIMES. THERE IS INSUFFICIENT LIGHT TO DRIVE BY AT NIGHT. I DO NOT FEEL SAFE ON THE ROAD IN THIS VEHICLE AFTER DARK. THE DEALER SAID IT IS THE NATURE OF THE NEW REFLECTIVE LIGHTS WHICH DO NOT SHINE OUT. HE SAID THERE IS NOTHING ELSE THEY CAN DO TO FIX THEM. I REPORTED THE ISSUE TO HONDA AMERICA AND THEY SAY THEY WILL DO NOTHING UNLESS THE LIGHTS ARE DEFECTIVE. APPARENTLY NOT BEING ABLE TO SEE AT NIGHT IS NOT A DEFECT. I HAVE TO DRIVE WITH THEM ON HIGH BEAMS TO BE ABLE TO SEE AT ALL AND IF I SWITCH TO LOW BEAM UPON MEETING ANOTHER VEHICLE I HAVE TO COME TO A DEAD STOP AS I CANNOT SEE WHERE I AM IN THE ROAD. THERE IS NO BEAM WHICH IS DIRECTLY IN FRONT OF YOUR DRIVE PATH. LOW BEAM WITH FOG LIGHTS OR HIGH BEAM; NEITHER IS SUFFICIENT LIGHT TO DRIVE BY. I LIVE IN A RURAL AREA WITH NO STREET LIGHTS AND LOTS OF DEER. I NEED THE HEADLIGHTS REPLACED ON THIS VEHICLE TO BE A SAFE DRIVER. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET AND AM ASKING THE NHSA TO FORCE HONDA TO RECALL THESE VEHICLES TO HAVE THE LIGHTS REPLACED WITH A DIFFERENT TYPE OF LIGHTING. I BARELY FEEL ABLE TO DRIVE ON FAMILIAR ROADS THERE IS NO WAY I CAN TAKE THIS VEHICLE TO AN UNKNOWN AREA AT NIGHT. PLEASE RECOGNIZE THIS ISSUE AS A SAFETY HAZARD. I AM NOT INTERESTED IN A LAW SUIT. I JUST WANT TO BE SAFE IN MY 2012 HONDA CRV. *TR

Steering
Filed Oct 8, 201315,000 milesNY

WHILE DRIVING MY CAR FROM MARYLAND TO NEW YORK IN EXTREMELY RAINY CONDITIONS ON THE I95, THE SUV STEERING WHEEL LOCKED AFTER A LOUD NOISE. I THOUGHT I HAD A FLAT TIRE, BUT THIS WAS NOT THE CASE. THE BRAKES PEDAL ALSO DID NOT MOVE. THE CAR BUCKLED AND ROCKED FROM SIDE TO SIDE. (NO WARNING LIGHTS CAME ON--WHY DIDN'T IT?) THIS SITUATION COULD HAVE BEEN DEADLY IF OTHER VEHICLES AROUND ME WERE NOT ALERT. I READ THROUGH THE COMMENTS AND REALIZE I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO. IS HONDA WAITING FOR SOMEONE TO DIE. I TOLD MY FAMILY TO SUE THEM IF IT HAPPENS TO ME. I HAVE STARTED DRIVING WITH MY IPAD VIDEO CAMERA ON. THIS IS MY BLACK BOX TO PROVE THAT THE HONDA CRV 2012 IS FAULTY. SINCE THIS HAS HAPPENED, THE GAS AND BRAKE PEDALS VIBRATE WHEN DRIVING AFTER 2-3HRS. I TOOK THE CAR INTO HONDA, LONG ISLAND, NY. THEY CHECKED THE BRAKES AND SAID IT IS FINE. BUT, THE CAR DOES NOT DRIVE SMOOTH ON THE ROAD. YOU CAN FEEL THE DIFFERENCE IN THE STEERING WHEEL WHILE DRIVING. HONDA NEEDS TO FIX THIS UNSAFE PROBLEM OF THE STEERING AND BRAKES LOCKING WHILE THE CAR IS IN MOTION. *TR

EngineFire
Filed Sep 30, 201320,000 milesCA

WHILE DRIVING, I SMELLED SOME BURNING, AND SAW WHITE SMOKES, SO PULLED OVER, AND TURNED OFF THE ENGINE, GOT OUT OF THE CAR. AFTER 30 SECONDS OR (POSSIBLY A FEW MINS), IT CAUGHT FIRE (ENGINE UNDER THE HOOD), AND PEOPLE AROUND US TRIED TO PUT OUT THE FIRE USING THEIR OWN FIRE EXTINGUISHER TO NO AVAIL. FIRE TRUCK ARRIVED WITHIN MINUTES , AND WAS ABLE TO PUT OUT FIRE. AT THIS TIME, INSURANCE DOES NOT SEEM REALLY INTERESTED IN FINDING OUT THE ROOT CAUSE. HONDA DEALER SAYS THEY ARE OUT OF THE MIX SINCE THEY DID NOT SERVICE THE VEHICLE. HONDA AMERICA IS SAYING THAT THEY WILL NOT LOOK INTO THIS AND SIMPLY WAIT FOR THE OUTCOME FROM INSURANCE INVESTIGATION. HONDA HAS A HISTORY OF RECALLS (CR-V) ASSOCIATED WITH FIRE HAZARDS SPECIFICALLY FROM 2002-2006, AND 2012 CR-V COULD BE DEFECTIVE AS WELL, BUT THEIR RESPONSES OVER THIS ACCIDENT IS SIMPLY OUTRAGEOUS. SO I'M FILING A COMPLAINT AGAINST NHTSA, HOPING THAT SOMEONE IN THE AGENCY CAN TAKE A LOOK AT THIS, AND GET TO THE BOTTOM OF THIS FIRE INCIDENCE, AND HOPEFULLY, THIS CAN PREVENT "FATAL" DISASTERS IN THE FUTURE. *TR

Vehicle Speed Control
Filed Sep 29, 2013100 milesIL

I BOUGHT A NEW CRV IN SEPTEMBER 2012. THE ONLY PROBLEM I HAVE BEEN HAVING IS THAT AT CERTAIN TIMES, USUALLY AT SLOWER SPEEDS WHEN I STEP ON THE GAS THERE IS A 2-3 SECOND DELAY BEFORE THE CAR ACCELERATES. DURING THIS HESITATIONS PERIOD THE ENGINE DOES NOT REV AND THE CAR JUST COASTS. THIS HAS HAPPENED 15 TIMES THE PAST YEAR. THIS CREATES A MAJOR CONCERN WHEN I'M TRYING TO MERGE INTO TRAFFIC OR PULL OUT FROM AN INTERSECTION. NOTE, MY FOOT WAS NOT ON THE BRAKE AND I'VE HAD THE ECON SWITCH IN BOTH ON AND OFF MODE AND THE PROBLEM STILL OCCURS. I TOOK MY CAR TO THE DEALER IN FEBRUARY 2013 AT WHICH TIME IT HAD 3,500 MILES ON THE ODOMETER. THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. IN SEPTEMBER 2013 I HAD WORK DONE ON AN ACCORD I OWN AND I SHOWED THE SERVICE ADVISOR COPIES OF 6 REPORTS THRU SAFERCAR.GOV. THE ADVISOR DID NOT HAVE ANY RESPONSE. I NOW HAVE 8,000 MILES ON MY CRV. I RECENTLY REPORTED THE PROBLEM TO HONDA CUSTOMER SERVICE AND THEY SAID THEY HAVEN'T HAD ANY SIMILAR PROBLEMS REPORTED. IN MY OPINION THEY ARE WRONG AS THERE HAS TO BE SOMETHING CAUSING THIS. AT LEAST I HAVE IT ON FILE WITH HONDA. *TR

Electrical System
Filed Aug 20, 20135,718 milesCA

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMP-STARTED AND THE CONTACT WAS ABLE TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE A NEW BATTERY AND SOFTWARE WAS INSTALLED. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,718.

Structure › Body
Filed Aug 1, 20137,057 milesMD

THIS IS ABOUT NHTSA RECALL 12V-338, AND TO REPORT HONDA'S FAILURE TO REMEDY A DEFECT WITHIN 60 DAYS OF FIRST CONTACT WITH THE DEALER (HONDA OF ANNAPOLIS, 1720 WEST STREET, ANNAPOLIS, MD 21401). WE BROUGHT OUR 2102 HONDA CR-V TO HONDA OF ANNAPOLIS ON MARCH 22, 2013 FOR THE REPLACEMENT OF DRIVER'S AND PASSENGER'S DOOR LATCHES AND INNER HANDLES UNDER RECALL 12V-338. THE SERVICE ADVISOR STATED THAT NO PARTS WERE AVAILABLE, SO THE PARTS WOULD BE SPECIAL ORDERED AND WE WOULD BE CALLED WHEN THE PARTS WERE IN STOCK. WE NEVER RECEIVED ANY CALL. WE WENT TO HONDA OF ANNAPOLIS ON JUNE 27, 2013 FOR AN OIL CHANGE AND INQUIRED ABOUT THE RECALL PARTS, WHICH WERE THEN IN STOCK, AND THE RECALL WORK WAS PERFORMED. WHEN WE ASKED WHY WE HAD NOT BEEN CALLED ABOUT THE RECALL PARTS, NO ONE OFFERED ANY RATIONAL EXPLANATION, MUCH LESS ANY APOLOGY. LATER THAT DAY, WE WERE UNABLE TO LOCK THE CR-V, THE CAR ALARM WOULD GO OFF WHEN EITHER FRONT DOOR WAS OPENED, AND WE HAD TO TURN OFF THE ALARM BY PUTTING THE KEY IN THE IGNITION. WE RETURNED TO HONDA OF ANNAPOLIS THE FOLLOWING DAY TO HAVE THESE PROBLEMS FIXED. THUS, HONDA OF ANNAPOLIS MISSED YOUR 60 DAY REPAIR DEADLINE BY OVER 30 DAYS, AND THEN PERFORMED THE REPLACEMENT IN AN INCOMPETENT MANNER. IF WE HAD NOT GONE IN FOR THE OIL CHANGE, WE BELIEVE WE WOULD NEVER HAVE RECEIVED ANY CALL FROM THIS DEALER ABOUT COMPLETING THE RECALL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Honda CR-V → · Every CR-V year → · How the figures are calculated →