OUR 2002 HONDA CRV WAS DESTROYED BY FIRE. CAR WAS IN THE DRIVEWAY OF A PRIVATE HOME. CAR WAS TURNED OFF FOR 5-10 MINUTES. CAR STARTED ON FIRE AND WAS DESTROYED. *AK
2002 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
MY 2002 HONDA CR-V HAS HAD A CRACKED WINDSHIELD TWICE IN TWO YEARS. THE IMPACT POINT WAS NEARLY THE SAME IN BOTH CASES - LOWER LEFT CORNER. THE FIRST CASE OCCURRED ON I-95. THE IMPACT POINT WAS NEARLY INVISIBLE TO THE EYE. I WENT TO TWO DEALERS WHO EACH FOUND THE POINT BY TRACING THE NOW HUGE CRACK WITH THE TIP OF A PEN. IT COULD BE FOUND. BOTH DENIED WARRANTY COVERAGE. THE SECOND CASE OCCURRED ON RT 1 APPROACHING THE TRENTON TRAIN STN EXIT FROM PENNSYLVANIA. THIS TIME I LOOKED ON THE INTERNET TO SEE IF THEIR WAS A KNOWN PROBLEM WITH CR-V WINDOWS. IT APPEARS THERE IS. A PROBLEM HONDA HAS ACKNOWLEDGED WITH A LITTLE ADVERTISED, GOODWILL WARRANTY. I WILL FOLLOW UP. I AM WONDERING IF THE DEALERS WERE AWARE OF THIS POLICY, BUT DENIED ANYWAY. IT WAS SUGGESTED I DOCUMENT MY ISSUE THROUGH YOUR WEB SITE. *NM
TRANSMISSION PROBLEMS, VEHICLE HARD TO SHIFT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AUTOMATIC TRANSMISSION SHIFT CABLE. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIR MADE, IN WHICH IS WAS SUPPOSEDLY COMPLETED THE SAME DAY, HOWEVER ON AUG 9TH 2004, THE VEHICLE ACCELERATED FROM A PARKED POSITION AND CRASHED INTO A WALL. THE CONSUMER DID NOT BELIEVE THE RECALL WAS PERFORMED COMPLETELY, HOWEVER THE DEALER STATED OTHERWISE. *JB
CONSUMER COMPLAINED THAT HONDA, CRV DRIPPED OIL AFTER THE FIRST OIL CHANGE. THERE WAS A RECALL OF A WARNING THAT AFTER THE FIRST OIL CHANGE THERE MIGHT BE SOME OIL LEAK, IT WAS NOT FOR A 2002 MODEL, ,BUT FOR A PREVIOUS YEAR. AFTER LAST OIL CHANGE CONSUMER NOTICED A PUDDLE OF OIL IN DRIVEWAY. HE PURCHASED THIS VEHICLE IN MAY, 2002 AND NEVER RECEIVED A RECALL NOTICE ON IT.*AK
WHILE DRIVING AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. VEHICLE WAS INSPECTED SEVERAL TIMES. AT LAST INSPECTION MECHANIC INDICATED TO THE CONSUMER THAT AIR BAG SENSOR FAILED, AND WILL COST $665.00 FOR THE PART ALONE, NOT INCLUDING LABOR. PROBLEM WAS NOT RESOLVED.*AK
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
ENGINE THROTTLE STUCK AT FULL THROTTLE, SHIFTED TO NEUTRAL TO AVOID COLLISION. *AK
I HAVE A 2002 HONDA CRV. ON NUMEROUS OCCASIONS I HAVE ACCIDENTALLY ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION WITH OUT THE TRANSMISSION BEING IN PARK AND HAVE BEEN SUCCESSFUL. NOT EVERY TIME. I DON'T KNOW THE EXACT DATES. HONDA HAD A SAFETY RECALL FOR AN INTERLOCK. I TOOK THE VEHICLE IN AND THEY ADVISED INTERLOCK WORKING AT THIS TIME. AFTER THAT ON AT LEAST TWO OCCASIONS I REMOVED THE KEY WITHOUT HAVING IN PARK. I RETURNED TO DEALER AGAIN AND AGAIN WHILE AT THE DEALER IT DID NOT FAIL. THE DEALER SAID THEY COULD NOT FIX UNTIL FAILED WHILE IN THEIR POSSESSION. I CALLED HONDA CUSTOMER SERVICE AND THEY ASKED ME TO TAKE IT BACK TO THE DEALER AGAIN. I ASKED WHAT HAPPENED IF IT DIDNT FAIL AT THE DEALER AGAIN. THEY SAID THEN THEY COULD NOT DO ANYTHING. SINCE THIS IS AN INTERMITTENT PROBLEM, I THINK HONDA SHOULD TAKE THE NECESSARY STEPS TO CORRECT IT.*AK
ON MONDAY JULY 26TH 2004 A MAN DROVE THROUGH A RED LIGHT AS I WAS DRIVING THROUGH MY GREEN LIGHT AT ABOUT 30MPH. I SLAMMED ON MY BRAKES IN MY 2002 HONDA CR-V WHEN I SEEN HIM RUN THE LIGHT, I END UP SMASHING INTO HIM, HE WAS DRIVING A SILVERADO TRUCK, MUCH LARGER THAN MY CR-V. MY TRUCK SPUN SLIGHTLY AND WHEN I LOOKED UP NOT ONE AIRBAG HAD DEPLOYED IN MY VEHICLE, I KNOW THAT I HAD SIDE, DRIVERSIDE, AND PASSENGER SIDE AIRBAGS, THAT IS WHY I BOUGHT THE CR-V. I WOULD FIND OUT LATER THAT THE SENSOR WAS DEFINATLY HIT. I TOOK PICTURES. MY INSURANCE AGENCIE DECIDED NOT TO TOTAL MY VEHICLE, THEY ARE GOING TO FIX IT. HOW AM I TO KNOW THEY LOOKED INTO THE AIRBAG ISSUE AT ALL? I HAVE TOLD THEM AND THEY STILL DID NOT LIST IT ON THE REPAIR LISTING. I DON'T WANT TO TAKE THE VEHICLE BACK BECAUSE I MAY NOT BE AS LUCKY NEXT TIME IF THE AIRBAGS DO NOT WORK PROPERLY.*AK
A FEW MONTHS AFTER BUYING THE CR-V I HAVE NOTICED A STRANGE CLACKING NOISE AROUND THE FRONT WHEELS MAINLY WHEN SLOWLY BUMPING INTO SPEED-BUMPS OR DURING SOME SUDDEN LOW-SPEED BRAKING. I HAVE REPORTED THE STRANGE SOUND TWICE TO HONDA SERVICE PERSONNEL DURING MAINTENANCE SERVICE VISITS AND THEY HAVE TOLD ME THAT THE SOUND IS CHARACTERISTIC TO THIS MODEL WITHOUT ATTEMPTING TO TROUBLESHOOT THE ISSUE OR FILE IT INTO THE CAR SERVICE REPORT.
I OWN A 2002 HONDA CR-V WHICH HAS A DISK BRAKE DEFECT. ALL 4 DISK BRAKE CALIPERS ARE DEVELOPING CORROSION INSIDE OF THE PISTIONS. THE DEALER REPLACED THE REAR PADS AND ROTORS BECAUSE THEY HAD WORN AND FROZEN TO THE WEAR INDICATORS AFTER 13,000 MILES. THEY STATED THAT THEY WERE "INSUFFICIENTLY LUBRICATED" FROM THE FACTORY AND ADDED MORE GREASE TO TAKE CARE OF THE BINDING CONDITION. THE FRONT ONES ARE NOW SHOWING THE SAME SIGNS OF FAILURE AFTER 15,000 MILES. IS THERE A WAY TO PERSUE THAT THE DEALER REPLACE ALL 4 BRAKE CALIPERS DUE TO THE CORROSION DEFECT? MY CONCERN IS THAT THE PISTONS INSIDE OF THE CALIPERS ARE RUSTING THROUGH AND MAY FAIL, CAUSING ACCIDENT/INJURY.
I REFERRED WHAT TO ME WAS BURNING BRAKE SMELL TO MY DEALER DURING 15,000 MILE SERVICE; UPON PICK UP OF VEHICLE, SERVICE PERSON INFORMED ME THAT ORIGIN OF SMELL WAS ACTUALLY OIL LEAKING FROM FILTER ONTO EXHAUST SYSTEM. *LA
PLEASE PROVIDE FAX NUMBER SO THAT I MAY FORWARD DETAILED DESCRIPTION. *AK
PRIOR TO TURNING OVER 50,000 MILES, THE TRANSMISSION FAILED. WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE SHUDDERED AND BEGAN MAKING A WHINE. PULLED OVER IMMEDIATELY AND HEARD THE SOUND OF METAL PIECES ROLLING AROUND IN THE TRANSMISSION NO MATTER WHAT GEAR VEHICLE WAS IN. NO WARNING LIGHT INDICATION HAD OCCURRED. HAD THE VEHICLE TOWED TO HONDA DEALER AND MECHANIC STATED THAT THE TORQUE CONVERTER HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. MANUFACTURE WARRANTY HAD EXPIRED, ESTIMATED COST WAS 3500 FOR PART AND 700 FOR LABOR. I FEEL IT SHOULD BE COVERED BY HONDA SINCE A FAILURE SHOULD NOT HAVE OCCURED THIS SOON IN THE LIFESPAN OF THE VEHICLE.*AK
WHILE DRIVING 45 MPH VEHICLE COLLIDED WITH A GUARD RAIL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES ,AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO A BODY SHOP. *AK
I WAS DRIVING ON THE HUTCHINSON RIVER PARKWAY IN NEW YORK AT MODERATE SPEED, EVERYTHING WAS FINE, AND SUDDENLY AND COMPLETELY LOST STEERING. EVERY OUNCE OF MY BEING WAS DIRECTED AT TRYING TO STEER, TO NO AVAIL. THE CAR WAS LIKE A BAD CARNIVAL RIDE CONDUCTED BY DEMONS. I SMASHED INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY, CAROMED OFF IT, VEERED TO THE LEFT AND SMASHED INTO THE CONCRETE MEDIAN JERSEY BARRIER ON THE LEFT. I WAS ABSOLUTELY CERTAIN I WAS ABOUT TO DIE. THANKS TO THE BARRIER AND MY SEATBELT AND AIRBAGS (I HAVE SIDE-IMPACT AIRBAGS WHICH DID NOT DEPLOY, ONLY THE FRONT ONES DID - THERE WAS NO PASSENGER IN MY CAR), I DID NOT GO INTO ONCOMING TRAFFIC AS I BELIEVED I WAS ABOUT TO, WALKED AWAY FROM MY CAR AND AM SITTING HERE WRITING TO YOU NOW, QUITE BANGED UP AND BRUISED AND WITH A FRACTURED VERTEBRA BUT MIRACULOUSLY ALIVE. MIRACULOUSLY ALSO, NO OTHER CARS WERE INVOLVED. *** SOMETHING FAILED IN MY CAR TO CAUSE THIS AND I WANT TO KNOW WHAT. THERE WAS EITHER A TIRE OR MECHANICAL FAILURE OF SOME KIND. (THE TIRES STILL HAD DECENT TREAD ON THEM.) MY INSURANCE COMPANY SAYS THE CAR AND TIRES ARE SO DAMAGED FROM THE IMPACT THAT THEY CAN'T TELL WHAT CAUSED IT AND THEY SHOW NO INTEREST IN PURSUING IT. (IT DOES NOT APPEAR TO HAVE BEEN A BLOWOUT.) I'M SURE SOMEONE WHO KNEW HOW COULD INVESTIGATE THE CAR AND FIND OUT WHAT FAILED. IT SEEMS TO ME IT SHOULD BE OF INTEREST TO HONDA AND EVERYONE ELSE WHAT WENT WRONG HERE. I HAVE NOTIFIED AMERICAN HONDA ABOUT THE ACCIDENT AND WAS A
VEHICLE WAS BEING DRIVEN ON HIGHWAY. WHEN ATTEMPTING TO EXIT THE VEHICLE WOULD NOT DECELLERATE. ENGINE CONTINUED AT OVER 5000 RPM. VEHICLE COULD NOT BE STOPPED WITH THE BRAKE. THE GAS PEDAL OFFEREND NO CONTROL OVER THE VEHICLE. VEHICLE HAD TO BE PUT INTO NEUTRAL TO ALLOW THE BRAKE TO STOP THE VEHICLE. ONCE THE DRIVER MANAGED TO STOP THE VEHICLE AND TURN IT OFF, IF THE VEHICLE WAS RESTARTED IT IMMEDIATELY ACCELERATED UP TO 5000 RPM AGAIN. VEHICLE HAD TO BE TOWED TO DEALERSHIP. THIS VAS A LIFE THREATENING SITUATION.
AFTER REAR ENDING A VEHICLE 25 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM *LA
SUN VISOR DETACHES ON DRIVERS SIDE FOR NO APPARENT REASON. ALL 3 TIMES VISOR WAS REPLACED BY VARIOUS HONDA DEALERS (WE MOVED SINCE 1S T OCCURENCE) AT NO CHARGE.*AK IT DID NOT CAUSE AN ACCIDENT, BUT COULD HAVE IF VISOR DETACHED WHILE DRIVNG AT A HIGHER SPEED OR IN TRAFFIC, AS THE VISOR POPS OFF AND HITS THE DRIVER.
WHINING NOISE WHILE CAR IS DECELERATING. OCCURS AT APPROXIMATELY 45 MPH AND CONTINUES UNTIL STOP. MECHANIC STATED IT WAS REAR DIFFERENTIAL--FLUID WAS DRAINED AND FLUSHED AND REPLACED WITHOUT A CHANGE IN NOISE. HONDA WANTS TO TRY NEW TIRES BEFORE THEY'LL CHANGE THE DIFFERENTIAL. CAR IS A 2002 HONDA CRV EX 4WD. *JB
THE PARTS TO PEFORM IGNITION SWITCH RECALL 02V120000 REPAIRS HAVE NOT BEEN AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS. *AK
DEAR NHTSA I DON'T KNOW HOW TO APPROACH YOU WITH THIS BECAUSE I HAVE NEVER DONE ANYTHING LIKE THIS BEFORE. I AM LEASING A 2002 CRV HONDA AND HAVE BEEN VERY HAPPY WITH IT UNTIL TODAY. WHILE I WAS COMING THROUGH MY APARTMENT COMPLEX A LOUD CRACK CAME FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE JOLTED TO A STOP AND I GOT OUT OF THE CAR TO LOOK AROUND THE AREA OF WHERE THE NOISE CAME FROM. THE PASSENGER SIDE WHEEL APPEARED TO LOOK LIKE IT HAD SEPARATED FROM THE AXEL OR SOMETHING. THEN I LOOKED FURTHER UNDER THE VEHICLE AND SAW THAT AND ARM OR ROD TO THE WHEEL HAD BROKE IN HALF. THERE WAS AN ADDITIONAL PIECE THAT BROKE AS WELL THAT APPEARS TO TAKE PART IN THE SECURING OF THE ARM OR ROD. I AM REPORTING THIS BECAUSE I FEE THERE IS A HUGE SAFETY HAZARD REGARDING LIVES WHO PRESENTLY OWN VEHICLE TO AS WELL AS MYSELF I AM FORTUNATE THAT I WAS ONLY GOING BETWEEN TEN TO FIFTEEN MILES PER HOUR AND WAS NOT ON THE FREEWAY AT A FASTER SPEED WHICH WOULD HAVE RESULTED IN A FATALITY OR EVEN MORE FATALITIES DEPENDING ON THE TRAFFIC AT THE TIME. *NM
CONSUMER RECEIVED NHTSA RECALL 03V422000 CONCERNING IGNITION FAILURE IN DECEMBER 2003. CONSUMER CALLED THE DEALER, WHO INDICATED THAT THERE WERE NO PARTS AVAILABLE FOR RECALL REPAIRS. CONSUMER CALLED AGAIN SEVERAL DAYS LATER, BUT THE DEALER STILL DID NOT HAVE THE PARTS AVAILABLE. *AK *LA
THE CONSUMER WAS NEVER AGAIN CONTACTED REGARDING THE REPLACEMENT PARTS TO PERFORM IGNITION SWITCH INTERLOCK RECALL. RECALL#03V422000 *PH *SC *JB
CONSUMER RECEIVED A RECALL NOTICE FOR IGNITION SWITCH INTERLOCK FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. *AK
CONSUMER RECEIVED RECALL 03V422000 NOTICE CONCERNING METAL PARTS IN IGNITION. AFTER SIXTY DAYS DEALER STILL HAD NOT MADE AN ATTEMPT TO REPAIR THE VEHICLE. *AK THE CONSUMER WAS TOLD NO PARTS WERE AVAILABLE. *JB
AFTER STARTING THE VEHICLE CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE ALTERNATOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE PRESSING ON THE BRAKE PEDAL TO SLOW, THE VEHICLE DID NOT STOP. WHEN THE CONSUMER'S FOOT WAS REMOVED FROM BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT THE CONSUMER PLACING HIS/HER FOOT ON THE ACCELERATOR. THE DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY THE THROTTLE CABLE. *AK *SC
VEHICLE HAS HAD 4 OR 5 RECALL NOTICES. THE LAST ONE WAS REGARDING THE IGNITION SWITCH KEY INTERLOCK. WHEN THE VEHICLE WAS TAKEN FOR RECALL REPAIR THE DEALERSHIP DIDN'T HAVE THE PARTS AVAILABLE TO FIX THE SWITCH. *LA THE CIGARETTE LIGHT STOPPED WORKING. *NM
SPARE TIRES ON LATE MODLE CRV'S STICK OUT FARTHER THAN BUMPER AND IT YOUR VEHICLE NUDGES THE CRV FROM BEHIND, THE SPARE TIRE CONTRACTS THE VEHICLES HOOD AND CAUSES A BIG DENT AND HUNDREDS OF DOLLARS OF DAMAGE. SO MUCH FOR 5 MPH BUMPERS.*AK
AFRIEND TOLD ME THE HOOD LOOKED LIKE IT WASN'T LATCHED ON MY 2002 HONDA CRV. I CHECKED IT AND IT WAS COMPLETELY OPEN. I COULD PICK UP THE HOOD AND LOOK UNDER IT. I HAD NOT OPENED IT SINCE MY OIL CHANGE AT THE DEALER A COUPLE OF MONTHS BEFORE. I'M THE ONLY DRIVER AND I ALWAYS KEEP IT LOCKED SO NO ONE ELSE COULD HAVE GOTTEN TO THE LATCH. I TOOK IT TO THE DEALER AND THEY SAY NOTHING IS WRONG WITH IT. NOW I'M ALMOST AFRAID TO DRIVE IT. I HAD BEEN ON THE FREEWAY JUST BEFORE IT WAS NOTICED.
MY 2002 HONDA CRV HAS ONLY BEEN SERVICED BY HONDA DEALERSHIPS. ALL MAINTANENCE HAS BEEN PERFORMED ACCORDING TO THEIR SCHEDULE, YET JUST AFTER 50,000 MILES THE DEALER SAYS MY TRANSMISSION NEEDS REPLACEMENT. I WAS DRIVING AT 30 MPH AND ACCELERATED TO PASS A CAR WHEN THE VEHICLE VIOLENTLY SHUDDERED. I PULLED OVER IMMEDIATELY TO CHECK THE CAR AND FOUND NO LEAKING FLUID, NO WARNING LIGHTS, BUT THE SOUND OF METAL PIECES ROLLING AROUND THE TRANSMISSION WHEN I DEPRESS THE GAS...EVEN WITH THE VEHICLE IN "PARK." AFTER SO MANY RECALLS ON THIS VEHICLE, NOT TO MENTION OTHER PROBLEMS THAT OCURRED AND WERE REPAIRED DURING THE WARRANTY, I DO NOT FEEL CONFIDENT IN MY PURCHASE OF THIS VEHICLE. IF A TRANSMISSION FAILURE OF THIS TYPE WERE TO OCCUR AT HIGH SPEEDS, LOSS OF CONTROL COULD HAVE RESULTED IN A CRASH. THANK GOODNESS TRAFFIC WAS LIGHT WHEN THIS HAPPENED!*AK
WHEN BREAKING TO A STOP THE CAR SUDDENLY ACCELERATES. IT HAS HAPPENED TO ME THREE TIMES IN 20,000 MILES. ONLY TO ME, NOT MY WIFE WHO DRIVES IT 99% OF THE TIME. THE LAST TIME IT HAPPENED I CLEARLY WAS AWARE MY FOOT WAS IN NO WAY TOUCHING THE ACCELERATOR PEDAL . THE ENGINE SPEED ONLY JUMPED UP TO APPROX. 2000RPM THE DEALER CHECKED IT OVER @ NO CHARGE TO ME WITH NO FINDINGS. *AK
CALIPERS LOCKED UP CAUSING REPLACEMENT OF COMPLETE BRAKE SYSTEM. CALIPERS, PADS AND ROTORS ON ALL FOUR WHEELS. 17,000 ORIGINAL MILES AT TIME OF INCIDENT. *JB
THE CONSUMER RECEIVED THE RECALL NOTICE AND CONTACTED THE DEALER FOR AN APPOINTMENT. THE DEALER INFORMED THE CONSUMER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE SECOND WEEK IN MARCH. RECALL# 03V422000 SUBJECT: METAL PARTICLES IN IGNITION. *NM
ENGINE LIGHT KEEPS COMING ON & THEN CAR WILL DRIVE ROUGH. I HAVE TAKEN IT IN 3 TIMES ALREADY FOR SAME PROBLEM, THEY TOLD ME TO MAKE SURE GAS CAP IS ON TIGHT AND NOT TO OVER/UNDER FILL WITH GAS I HAVE BEEN DOING AS TOLD AND THE PROBLEM IS STILL PRESENT FOR THE 4TH TIME. CAR WAS PURCHASED ON AUGUST 2002.
REAR SUSPENSION ARM FELL OFF OF THE VEHICLE AS I WAS BACKING UP. IF I HAD BEEN TRAVELING AT ANY ROAD OR HIGHWAY SPEED FEEL I WOULD HAVE BEEN SERIOUSLY HURT OR KILLED. THE RUBBER BUSHING THAT HOLDS THE ARM IS HELD UP BY 2 PINS WHICH ARE ATTACHED TO THE UNIBODY BY ONE BOLT EACH AND AS THE RUBBER MOVES IT LOOSENED THE RETANING PINS WHICH BENT DUE TO THE LOOSENESS OF THE BOLTS AND THAT THEY ARE NOT ONE SOLID THROUGH PIN. AS THE RUBBER STARTS TO AGE I BELIEVE MANY OF THESE CR-V'S WILL BE RESPONSIBLE FOR A MULTITUDE OF INJURIES AND DEATHS. I HAVE DIGITAL PICTURES OF THE FAILURE, I ALSO HAVE RECORDED CONVERSATIONS WITH MY HONDA REP. I ALSO HAVE THE OLD PARTS IF YOU WOULD LIKE TO EXAMINE THEM. MY HONDA REP, WHO WAS RUDE AND CONDESCENDING, FIRST TOLD ME THAT HONDA WOULD FIX THE CR-V AND LESS THAN A WEEK LATER SAID THAT I SHOULD CONTACT MY INSURANCE COMPANY. WHEN FARMERS INSURANCE ADJUSTER LOOKED AT THE CR-V I WAS TOLD THAT THERE WAS NO EXTERNAL DAMAGE AND THAT IT WAS EQUIPMENT FAILURE. I AM CONCERNED THAT OTHER PEOPLE WILL BE HURT DUE TO THIS VERY STEALTH DESIGN FLAW.
WHILE DRIVING 55 MPH STEERING WHEEL VIBRATED. THIS CAUSED THE VEHICLE TO WANDER FROM SIDE TO SIDE. CONSUMER DROVE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT BOTH FRONTAL TIRES NEEDED TO BE REPLACED, AND A WHEEL ALIGNMENT WAS NECESSARY. *AK
CONCERNED ABOUT THE THREE SAFETY RECALL NOTICES ON THE VEHICLE. *LA THE RECALLS WERE CONCERNING THE THROTTLE CABLE, SHIFT CABLE, AND IGNITION SWITCH KEY INTERLOCK. THE CONSUMER DOESN'T FEEL SAFE NOR DOES SHE FEEL THAT SHE MADE THE CORRECT CHOICE IN PURCHASING THE VEHICLE. *PH *NM
WE OWN A 2002 HONDA CR-V (VIN [XXX]) WITH 30,000 MILES ON IT. MY WIFE - WHO IS THE PRIMARY DRIVER OF THE CAR - FILLED UP THE WINDSHIELD WASHER RESERVOIR ON MONDAY (12/1/03) AFTERNOON. THIS IS ROUTINE; SHE CHECKS THE OIL ON OCCASION AS WELL, AND HAS DONE SO WITH EVERY VEHICLE WE HAVE EVER OWNED. AS SHE HAS DONE ON MANY OTHER OCCASIONS, SHE DROPPED THE HOOD CLOSED FROM THE HEIGHT OF ABOUT A FOOT, AND USED TWO HANDS TO TRY TO PULL UP ON IT. THERE WAS NO PLAY. SHE VISUALLY CHECKED THE FENDER-HOOD FIT ON BOTH SIDES AND IT WAS CORRECTLY POSITIONED. A FEW HOURS LATER SHE WAS DRIVING AT FIFTY MILES AN HOURS WHEN THE HOOD POPPED FULLY OPEN. FORTUNATELY SHE WAS ABLE TO STOP WITHOUT FURTHER INCIDENT. WE CONTACTED THE NEAREST HONDA DEALER - BEDARD BROTHERS OF CHESHIRE MA; THEY EXAMINED THE VEHICLE AND ALTHOUGH THE MECHANIC SAID HE THOUGHT THAT THERE WAS EXCESSIVE PLAY IN THE LATCH MECHANISM, THEY REFUSED TO ACKNOWLEDGE ANY MECHANICAL DEFECT OR DESIGN FLAW. IN OTHER WORDS, IT WAS NOT THEIR PROBLEM. I WROTE A LETTER TO HONDA BUT THEY STONEWALLED ME BY SAYING THAT THE DEALER HAD FOUND NO PROBLEMS. I WAS TOLD TO TAKE IT TO A DIFFERENT DEALER, BUT THIS WOULD MEAN WASTING MOST OF A DAY SINCE THERE ARE NO OTHER DEALERS CLOSE BY. MOREOVER, I AM NOT CONVINCED THAT I WILL HEAR ANYTHING DIFFERENT FROM ANOTHER DEALER. I AM CONVINCED, HOWEVER, THAT THE HOOD WAS SHUT AS SECURELY AS IT WAS HUMANLY POSSIBLE TO DETERMINE, AND THAT THERE IS A DESIGN FLAW IN THE CRV HOOD LATCH MECHANISM. *AK INFORMATION RE
ON TWO OCCASIONS THE VEHICLE'S AIR BAG FAILED TO DEPLOY. ONCE WHILE DRIVING BETWEEN 40/45 MPH THE VEHICLE SKIDDED ON A BLOCK OF ICE. AS A RESULT, THE DRIVER LOST CONTROL OF VEHICLE AND IT ROLLED OVER SEVERAL TIMES COMING TO REST IN A DITCH. NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUSTAINED A BROKEN NECK, LOSS OF FRONT TEETH AND A CONCUSSION. THE VEHICLE WAS TOTALED.*AK THE SECOND FAILURE OCCURRED WHEN THE DRIVER OVER CORRECTED THE STEERING WHEEL AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED AND ROLLED LANDING ON IT'S ROOF. NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED ANOTHER BROKEN NECK, MAJOR FACIAL INJURIES, BRUISES AND SWELLING. THE VEHICLE WAS TOTALED. *NM
CONSUMER RECEIVED RECALL NOTIFICATIONS FOR THE THROTTLE CABLE AND TRANSMISSION SHIFT CABLE. WHEN CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR RECALL REPAIRS, DEALERSHIP INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. *AK
THERE SHOULD BE A RUBBER FLAP OF SOME KIND TO CLOSE OF THE LARGE OPENING IN THE WHEEL WELL AREA WHERE THE STEERING RODS COME THROUGH TO THE WHEEL. THIS LARGE OPENING LETS WATER, MUD, SNOW & SLUSH SPRAY UP INTO THE ENGINE COMPARTMENT COVERING THE ENGINE, BATTERY, BRAKE AND POWER STEERING FLUID CONTAINERS SO THAT THEY ARE ALWAYS DIRTY AND HARD TO CHECK FOR THE CORRECT LEVELS. I BROUGHT THIS TO THE ATTENTION OF MY DEALER SHORTLY AFTER PURCHASING THIS VEHICLE, BUT THEY SAID THIS IS THE WAY IT WAS DESIGNED AND THERE WAS NOTHING THEY COULD DO ABOUT IT. I THINK THIS IS A BAD DESIGN, I MADE RUBBER FLAPS AND INSTALLED THEM MYSELF, THEY HELPED 100%. I WILL NOT BUY ANOTHER HONDA IN 2005 UNLESS THIS IS REMEDIED. *LA
THIS IS THE 3RD RECALL ON MY 2002 HONDA CR-V. THE 1ST WAS FOR THE POWER-TRAIN-AUTOMATIC TRANSMISSION, THE 2ND FOR ELECTRICAL SYSTEM-IGNITION SWITCH, AND NOW IT'S FOR THE CR-V A/T SHIFT CABLE. THE WHOLE CAR SEEMS FAULTY. WHAT ARE MY RIGHTS AS A CONSUMER? SHOULDN'T THEY JUST GIVE ME A NEW CAR? *LA
DRIVING AT 65 MPH, MY 2002 HONDA CRV LOST TOTAL CONTROL AND UNCONTROLLABLY JERKED TO RIGHT AND LEFT INTO THE ONCOMING TRAFFIC LANE AND ENDED UP SPINNING COMPLETELY AROUND. I HAD NO CONTROL OVER THE CAR WHATSOEVER. THE JERKING AND SPINNING STOPPED WHEN THE ENGINE STOPPED. THEN WHEN STARTING THE CAR AGAIN IT WOULD NOT RUN IN 2ND, 4TH OR 5TH GEARS. IN THOSE GEARS THE CAR JERKED FORWARD (AT LEAST IT WAS IN A STRAIGHT DIRECTION). I DROVE IN 1ST AND 3RD GEARS ONLY. THE HONDA MECHANIC IN KALISPELL MONTANA WHERE I HAD THE CAR TOWED TO SAID THAT A FUSE IN THE FUSE BOX THAT HAD TO WITH THE "LOAD" HAD COME LOOSE AND THEREFORE CAUSED THE MALFUNCTION. IT COULD HAVE BEEN A DEADLY "MALFUNCTION." ONE FUSE CAN CAUSE SUCH AN EXPERIENCE MUST BE AN ENGINEERING FLAW. *LA
THE DEALERSHIP DOES NOT HAVE THE PARTS AVAILABLE FOR RECALL#03V274000. THE CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE STALLING, BUT IS ABLE TO RESTART WITH NO PROBLEM. SOUTH MOTORS 305-256-2340. PLEASE PROVIDE THE DEALERSHIPS ADDRESS. *PH
PROBLEMS CONCERNING WITH A/T SHIFT CABLE.*MR CONSUMER QUESTION WHETHER OR NOT DIRT COULD CAUSE THE CABLE TO SLIP, RATHER THAN THE CORROSION CONCEPT IDENTIFIED IN THE RECALL. CONSUMER BELIEVES THE PARK GEAR SHOULD NOT HAVE ALLOWED HER VEHICLE TO MOVE WHILE IN PARK. CONSUMER FIRST EXPERIENCED THIS FAILURE WHEN SHE PULLED INTO HER GARAGE, AND PARKED THE VEHICLE. AFTER SHE EXITED THE VEHICLE, SHE SEEN IT ROLL BACKWARDS. SHE JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES. UNFORTUNATELY, THE MOVING DOOR JAMMED INTO THE SIDE OF THE GARAGE. SHE PULLED IT AWAY FROM THE GARAGE WALL AND PARKED IT AGAIN IN ITS ORIGINAL PLACE. AT THIS POINT SHE NOTICED THE DOOR AND THE GARAGE SUSTAINED DAMAGE. IN ADDITION, CONSUMER NOTED THE GARAGE HAS A LITTLE SLOPE. THE NEXT DAY, THE SERVICEMAN KNEW WHAT HAD HAPPENED WHEN THE CONSUMER WENT THE GET THE DOOR REPAIRED. CONSUMER WAS TOLD TO ORDER THE PARTS AND SHE DID. THE DOOR HAD SCRATCHES, DENTS AND DAMAGES TO THE VINYL MOLDING. CONSUMER WAS INFORMED BY OTHERS TO CHECK FOR RECALLS. SHE DID FIND THAT THERE WAS A RECALL FOR THIS DEFECT. CONSUMER WAS TOLD TO USE THE PARK BRAKE UNTIL THE RECALL WAS PERFORMED. SHE REQUESTED THAT HONDA ABSORB THE COST TO RESTORE THE VEHICLE IN THE "AS NEW" STATE IT WAS IN SINCE THE DAMAGE WAS DUE TO A MECHANICAL FAILURE. *PH
WHEN APPLYING PRESSURE TO THE BRAKE PEDAL A "CLANKING" NOISE IS HEARD. DEALER HAS TO REPLACE THE CLIPS THAT HOLD THE BRAKE PADS IN PLACE. *AK APPROXIMATELY TWO MONTHS AFTER PURCHASING THE VEHICLE CONSUMER HEARD AND FELT A LOUD CLUNK NOISE IN THE BRAKES. DEALERSHIP ADVISED THIS WAS A "NORMAL CHARACTERISTIC" OF THE BRAKES. NOW A YEAR AND A HALF LATER, THEY STATE THERE IS A "FIX" FOR THE PROBLEM. NOW THEY USE CLIPS TO HOLD THE CALIPER PADS IN PLACE TO KEEP THEM FROM MOVING. CONSUMER QUESTIONED IF THIS WAS NORMAL WHY IS THERE FIX FOR IT. *PH
AIR CONDITIONER COMPRESSOR HAD COMPLETELY FAILED. A FEW DAYS AFTER THE COMPRESSOR FAILED, THE SERPENTINE BELT SNAPPED. *AK THE VEHICLE WAS IN MOTION WHEN THE A/C WENT OUT WITH NO WARNING. THE VEHICLE MADE A TAPPING NOISE AND SMELLED LIKE BURNING RUBBER ALONG WITH SMOKE COMING OUT FROM THE HOOD WHEN THE SERPENTINE BELT WAS FOUND SNAPPED. *SCC *JB
WHILE DRIVING AT HIGHWAY SPEED. CONSUMER HEARD A LOUD NOISE. DRIVER PULLED OVER, AND NOTICED THE REAR PASSENGER SIDE TIRE CENTER WAS COMPLETELY GONE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →